The Human Resources Officer/Senior Officer reports to the Manager, Human Resources Branch. Based at the DAS Head Office in Jurong Point, he/ she will provide operational and administrative support for the Human Resources Branch.

The Human Resources Officer/Senior Officer performs a variety of tasks related to Human Resources including but not limited to:

• Assisting the HR Manager in identifying and developing policy and procedure updates/amendments in conjunction with best practice and local legislation
• Analyzing trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains talent
• Review monthly payroll computations and reconciliations
• Managing and coordinating end to end recruitment process
• Handling staff onboarding and off boarding process
• Following up on staff confirmation
• Monitoring and following up on staff contracts, including re-employment
• Monitoring work pass expiry and submitting work pass application and renewal
• Managing student internships and teacher attachments
• Maintain employee data, records, and reports for HR projects and initiatives
• Monitoring MOE Instructor Registration applications and renewals
• Performing other duties as assigned

Requirements:

• Polytechnic diploma / Degree holder
• Candidates with relevant experience in Human Resource will have an advantage
• Knowledge of Employment Act
• Knowledge of Human Resource system
• Interpersonal skills, able to interact with all levels of staff
• Communication skills
• Accountability, ability to meet tight deadlines
• Good team player
• Ability to multi-task and adapt to changing work environment
• Ability to accept last minute changes in task assignment and/or arrangement
• Have good documentation practice
• Microsoft Office (basic)
• Online meeting platforms such as Zoom, Google meet etc
• Human Resource system

Applications details

All interested applicants are to submit the following as part of their application

1. DAS Employment Application Form, duly completed (form can be downloaded from the Careers page of our website)
2. Resume

Email the above submissions to [email protected] by 13 December 2024.

Due to the high volume of applications, only shortlisted candidates will be contacted for the next stage of the selection process. If you do not hear from us within two weeks of the application closing date, unfortunately, your application has not been successful. We appreciate your interest in the position.

Job Description

1. Handling Full Spectrum of Accounts Payable & Receivable

2. Support Physical Stock Taking

3. Liaise with and Provide Support to external auditors

4. Support/Preparation of Full Financial Reports & Other Management Report

5. Other Administrative Works

Job Description

1. Minimun 3 Years Work Experience in Accounting

2.Proficient in Microsoft Office (Words & Excel)

3. Personality

• Mature & Proactive. Resourceful and Hands-On
• Have Strong Sense of Responsibility and Urgency with Ability to Meet Tight Deadline
• Fast Worker with Ability to work well under Stress
• Problem Solving Skills
• Meticulous
• Possess Good Communication and Interpersonal Skills

Job Description:

We are seeking a motivated and detail-oriented Accounting Officer to join our finance team. The ideal candidate will have strong experience in accounting, the ability to liaise with corporate secretaries and auditors directly, and assist senior management in overseeing financial operations.

Key Responsibilities:

• Manage and coordinate financial activities with the Corporate Secretary and Auditors.
• Assist the Finance Manager and CFO in preparing and reviewing monthly management accounts.
• Ensure timely and accurate preparation of financial reports.
• Support day-to-day accounting functions and help in financial planning and analysis.
• Work closely with other departments to ensure financial accuracy and compliance.

Qualifications:

• A Bachelor's degree in Accounting, Finance, or a related field.
• Proven experience in accounting and financial management.
• Experience working directly with corporate secretaries and auditors.
• Strong analytical skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Preferred Skills:

• Familiarity with accounting software and management reporting systems.
• Experience in assisting senior management with financial oversight.

If you are a highly organized and proactive individual with a passion for finance and accounting, we invite you to apply for this opportunity.

Key Responsibilities:

• Handle full or partial sets of accounts (overseas) and compliance matters;
• Maintain and administer on accounting matters for the portfolio of clients;
• In charge of all account’s payables and receivables;
• Liaise with subsidiary’s accounts team (overseas).
• Assist in preparation of yearly audits;
• Any ad-hoc duty assigned

Job Requirement:

• At least 1-2 Year (s) of working experience in the related field is required for this position.
• Must possess at least Diploma in Accounting, Finance or a related filed.
• Must be able to commence work immediately or within short notice.
• Vietnamese language is an added advantage
• Ability to meet deadlines in a fast-paced environment.

• Perform Security Duty and partial receptionist work
• Patrolling, checking of buildings & surrounding parameter
• Keep proper record of occurrences and report unusual activities
• Maintaining cleanliness inside and around Security Office
• Ensure employee check out form are properly completed
• Record employees having difficulties with clocking issues
• Proper record of visitors and contractors
• Coordination with Decam on fire alarm activation and inform Dept Head & Safety Officer
• Report employee discipline issues during and after office hours
• Conduct daily check at 1830 to ensure names of staff working are documented for safety
• Conduct daily random staff car and bag checks
• Maintain proper record of Factory Cleaners attendance
• Writing report for occurrences
• Screening of people, property or vehicle
• Patrolling & guarding
• Access and egress control
• Incident response
• Threat Observation
• Able to work night shift/rotating shifts including weekends and public holidays
• Physically fit
• No criminal record
• Possess Valid PLRD License

Job Highlights

• Suitable for candidates with no prior experience
• Fresh graduates welcome
• Office located at Tanjong Katong

Job Description

• Perform day-to-day administrative tasks such as data entry assignments, claim submissions, update of project information, etc.
• Complete drawings of simple network structure diagrams using designated software
• Prepare and provide reports on installations of telecommunication networks
• Assist project engineers and managers on project implementation
• Maintain and update project flow as necessary
• Any other ad hoc tasks as assigned

Requirements

• At least an ITE certificate in Telecommunication Engineering, Information Engineering, or equivalent
• Computer literate and tech-savvy
• Good communication skills
• Any prior experience in the telecommunication industry would be advantageous

We value all applicants and thank you for your interest. However, please be advised that only shortlisted candidates will be contacted.

- Ensure workplace safety, health and environment practices, procedures and processes comply with WSH Act and regulations, Code of Practice and ISO 14001 and ISO 45001,

- Manage incident via in-house incident reporting system and perform investigations, recommend actions and follow up matters arising from these activities,

- Collate and analyze incident statistics (incident / near miss) and recommend intervention strategies; to eliminate/reduce the risk of future occurrences and incidents of ill health and lost workdays;

- Inspect workplace to identify hazard and risk and implement corrective actions accordingly,

- Perform annual internal audit as well as the support external audit when assigned,

- Perform Safety Induction Program for all new employees as well as developing and implementing programs to raise employees’ awareness of work risks and to help cultivate a strong safety culture within the organization,

- Review and update WSH requirements in Company’s Safety Management System manual and support safety programs / initiative,

- Prepare and implement safe work procedure and risk assessment for every single job,

- Manage permit application and renewal process,

- Conduct HSE promotional events,

- Any other duties as assigned.

Responsibilities

• Receive Customer Order, handle Customer payment and liaise with customer for Shipment confirmation
• Liaise with warehouse and communicate with forwarder for shipment arrangement handling
• Plan shipment for customers and liaise with 5 factories
• Arrange bank negotiation, export declaration, certificate of origin application and document filing
• Any ad hoc duties as assigned

Requirements:

• Diploma in Logistics, Supply Chain and other related field
• 1-2 years of relevant experience is preferred
• Knowledge on shipping terms, custom declaration, COO application
• Preferably with basic knowledge of shipping arrangement and excel knowledge
• Able to handle ad-hoc task and able ready to contribute idea and experience
• Good learning attitude
• Able to perform over-time when needed
• Able to work under tight timeline

Others:

• Location: Bulim Walk (Nearest MRT: Boon Lay)
• 5-day work week (Mondays – Fridays) 8:00am – 5:30pm
• Uniform & Lunch provided
• Company transport provided

Highlights

• Morning shuttle available from Kranji, CCK and Gul Circle MRT
• Career progression opportunities
• Fresh graduates and candidates without experience welcomed
• OJT provided

Job Duties

• Perform administrative tasks such as routine data entry assignments, logistics support, etc.
• Assist project coordinators and engineers in the implementation and facilitation of projects
• Track and oversee assigned aspects of projects, including monitoring project timelines, coordinating resources, and ensuring milestones are met
• Prepare a range of project-related documents for key stakeholders as required
• Ensure upkeep of inventory records, project documentations and service delivery reports
• Work effectively with team members towards continued development of the projects
• Additional ad hoc duties and responsibilities as required

Job Requirements

• Possess at least "N", "O" levels qualification (Diploma in Electrical/ Electronic/ Mechanical Engineering/ Building Service/ Telecommunication will be an advantage)
• OR at least 1-2 years of full-time working experience
• Computer literate and tech-savvy
• Good command of English in both spoken and written forms

We value all applicants and thank you for your interest. However, please be advised that only shortlisted candidates will be contacted.

Working Hours:

• 07.00am to 07.00pm

Key Responsibilities:

• Monitor and control access to the company premises, ensuring only authorized personnel to enter
• Drop Off Point traffic control duties
• Loading & unloading bay traffic control duties
• Conduct regular patrols of the facility to deter and detect signs of intrusion or suspicious activity
• Respond promptly to alarms and incidents, documenting occurrences and reporting to management as necessary
• Issuing of visitor/contractor pass in exchange for their identification cards
• Perform any other duties as assigned from time to time

Job Requirements:

• At least 1-2 years of relevant working experience
• Valid PLRD license
• Good observational skills and able to handle stressful situations
• Able to work rotating work weekends/ 6 day week

Job Descriptions:

• Process sales and purchase orders
• Process and coordinate incoming and outgoing shipments
• Provide customer service
• Required to prepare commecial invoice & bill invoice
• Other Ad-hoc duties

Job Requirements:

• Minimum GCE ‘O’ Level or ITE
• At least 5 years experience preferred
• Able to start work immediately will be an advantage

Job Description:

• Perform as Project Lead in Shimano Logistics Hub for both WIP and Finished Goods warehouse
• Deploy AI technologies and equipment to improve process efficiency
• Drive safety projects to continuously improve logistics safety performance
• To plan, coordinate and lead project execution
• Establish process priorities checklist to monitor project effectiveness, and develop forecasting plans to meet project dateline
• Analyse data and interpret situation from day to day task, make recommendations for improvements.
• Update on the latest advancement in logistics technologies to develop operation processes
• Collaborate with external partners such as vendors, transporters, 3PL and system developers to leverage their expertise and resources in advancing logistics operation
• Any ad-hoc duties assigned

Job Requirement:

• Minimum Diploma or Degree in related field
• Knowledge of Microsoft Office skills (Outlook, Excel, PowerPoint, Word, etc.) will be advantage
• Strong Communication and interpersonal skill
• Good observation and monitoring skill
• Preferably with leadership and teamwork skill
• Proficient in project management is preferred
• Strive for improvement personality is preferred

Others:

• Working Location: Bulim Walk (nearest MRT: Boon Lay)
• Mondays - Fridays: 8:00am to 5:30pm
• Uniform & Lunch provided
• Company transportation at various pickup points (Northern & Western areas of Singapore)

The HR Officer/Office Administrator oversees various HR and administrative functions. This role requires a thorough understanding of Singapore's Ministry of Manpower (MOM) Employment Act, including expertise in managing work permits and adhering to relevant regulations and procedures. Additionally, the position involves regular reporting to global HR and ensuring compliance with global HR policies. Bilingual proficiency in English and Chinese is required.

Role and Responsibilities:

HR Administration:

• Assist in developing and implementing HR policies and procedures in line with global HR standards.
• Manage employee records and ensure compliance with MOM regulations.
• Coordinate and manage the recruitment process, including job postings, resume screening, interviewing, and onboarding.

Work Permit Management:

• Handle the application, renewal, and cancellation of work permits for foreign workers.
• Ensure compliance with relevant regulations and procedures for work permits and visas.
• Liaise with MOM and other regulatory bodies regarding work permits and employment issues.

Employee Relations:

• Address employee inquiries regarding HR policies, procedures, and benefits.
• Assist in resolving employee relations issues and conflicts.
• Conduct employee orientation sessions and coordinate training programs.

Office Administration:

• Oversee general office operations and ensure a well-organized and efficient office environment.
• Manage office supplies inventory and place orders as needed.
• Coordinate maintenance and repair of office equipment and facilities.
• Handles clients and employee's travel itineraries

Reporting and Compliance:

• Prepare regular reports for global HR on local HR activities and compliance status.
• Ensure adherence to global HR policies and procedures.
• Maintain up-to-date knowledge of Singapore’s employment laws and regulations.

Payroll and Benefits:

• Assist in payroll processing and ensure accurate and timely payment of salaries.
• Manage employee benefits programs, including health insurance, leave management, and other benefits.
• Ensure compliance with statutory requirements related to payroll and benefits.

Skills and Experiences:

• Strong knowledge of HR principles, practices, and procedures.
• Familiarity with MOM regulations and work permit procedures.
• Excellent organizational and administrative skills.
• Strong communication and interpersonal skills.
• Proficiency in HR software and Microsoft Office Suite (Excel, Word, PowerPoint).

General:

• Committed to a high standard of safety and willing to comply with all safety laws and all the company’s safety policies and rules. Must be willing to report safety violations and potential safety violations to appropriate supervisory or management personnel.
• Perform other duties as assigned.

Qualifications and Education Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of experience in HR and office administration.
• Experience in handling work permits
• Fluent in Mandarin and English, both written and spoken
• Certificates of HR and Employment Act are required.
• Class 3 driving license

Key Competencies:

• Attention to Detail
• Organizational Skills
• Communication
• Compliance Management
• Employee Relations
• Team Collaboration
• Accountability

We are looking for a dedicated and skilled Customer Service Officer to join our team. In this role, you'll manage various customer service operations, including handling inquiries, preparing quotations, managing orders, and ensuring accurate billing. Fluency in Mandarin is crucial for effectively communicating with our logistics counterparts in China. The role will require prior customer service experience, strong communication skills in both English and Mandarin, and excellent attention to detail.

RESPONSIBILITIES

· Respond promptly and courteously to customer inquiries via various communication channels, such as email, phone, or chat.

· Prepare accurate and timely quotations for customers based on their requirements.

· Acknowledge receipt of customer orders and provide confirmation of order details.

· Process billing and invoicing accurately and efficiently, ensuring compliance with company policies and procedures.

· Generate and maintain sales reports to track performance and provide insights for decision-making.

· Regularly check and update stock levels to ensure accurate inventory management.
(This responsibility is to be fulfilled only in the absence of the Operations Executive)

JOB REQUIREMENTS/QUALIFICATIONS:

· Minimum of a high school diploma or equivalent. Additional qualifications or certifications in customer service or related fields are a plus.

· Proficient in speaking, reading, and writing Mandarin to effectively communicate with our logistics counterparts/partners in China.

· Experience in a customer service role, preferably in a retail or sales environment.

· Meticulous attention to detail to ensure accuracy in stock management, quotation preparation, and billing processes.

· Excellent verbal and written communication skills in English and Mandarin to interact professionally with customers.

· Strong organizational skills to prioritize tasks, manage workload efficiently, and meet deadlines.

· Proficiency in using computer software and systems for order processing, billing, and generating sales reports.

Primary Location

· 14 Tuas Avenue 6

Working Hours/Days

· 5 days / Monday to Friday: 8:30am to 5:30pm

ABOUT US:

iHub Solutions is a leading customized logistics service provider with warehouses in Singapore, Malaysia, Hong Kong, and Thailand. Our vision is to build ultimate customized logistics solutions for industries with complex needs. Attractive remuneration and excellent career prospects are available for the candidates with the right attitude, work ethic, and team spirit.

To learn more about us, visit our website at ihubsolutions.com

Job Scope

• Manage reputable clients account
• Demonstrate strong phone handling skills by actively listening and responding to clients with emotional intelligence.
• Swift handling of customer inquiries.
• Update details of customer inquiries, comments, and complaints in the database and action taken for verification and training purposes.
• Prompt follow-ups on customer interactions via email.
• Keeping Proof of Delivery (POD) records of customers and proper filing of documents.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.

Requirements

• Polytechnic Diploma/BA degree. Preferably in Business Administration, Accounting, or equivalent.
• Fluency in English and preferably Mandarin as well.
• Good knowledge of Microsoft applications (Excel, Word, etc)
• Experience working in a customer service focused environment
• Ability to multitask, prioritize, and manage time effectively
• Your unique personality! A great sense of humor is an advantage.
• Fresh graduates are welcome to apply!

What We Offer:

• Staff Health Benefits
• Opportunity to work with a myriad of brands from various industries. Our clients range from cult beauty brands to multinational technology companies whom you might just get to work closely with!
• An administrative job that doesn’t limit you to sitting at a desk the entire day
• Company scooters to move around the warehouse
• Attractive career growth possibilities
• Opportunities for training and development

If this opportunity looks like it is for you, We’d love to hear from you!

JOB RESPONSIBILITIES:

• Provide regular technical training in SEA region
• Follow-up on warranty submissions from customers
• Resolve technical issues onsite at customer factory
• Prepare, maintain and modify technical materials
• Manage online e-learning technical webpage
• Provide assistance and technical support at events when necessary
• Any ad hoc duties as assigned

JOB REQUIREMENTS:

• Minimum Diploma in Mechanical Engineering or related fields
• Good knowledge in bicycle components, parts and technicalities
• Proficient in Microsoft Office (i.e. Excel, Words, PPT)
• Conversational skills with customers based in China Mainland and China Taiwan. Knowledge of Mandarin and English is essential
• Willing to travel overseas and work on weekends for events occasionally
• Comfortable to communicate and engage to all levels and big groups
• Possessing Class 3/3A license will be an advantage

OTHERS:

• Working Location: Bulim Walk (nearest MRT: Boon Lay)
• Mondays - Fridays: 8:00am to 5:30pm
• Uniform & Lunch provided
• Company transportation at various pickup points (Northern & Western areas of Singapore)

About Us

Envision Energy is the world's leading smart wind power technology and energy storage solution company. Through its global R&D network, Envision Energy has created many firsts in the wind power and energy storage market worldwide, providing people with a sufficient supply of clean, safe and affordable energy.

Job Summary

We are seeking an experienced and dedicated professional to provide excellent liaison-related support as the Point-of-Contact (POC) for internal/external meetings/conferences.

In this role, you will play a crucial part being Envision Energy's Ambassador, coordinating and overseeing the activities to ensure a seamless and delightful stakeholder’s experience. Excellent communication and organizational skills are vital for effectively liaising with employees, customers and vendors.

In addition, the successful applicant will be exposed to HR operations/project support as required.

Job Description

Essential Responsibilities

• Key liaison person responsible for organising, planning and implementation of important meetings and activities involving key customers and senior management team of the company
• Undertake associated facility and inventory and vendor management
• Key presenter of company information to visitors
• Formulate process flows for daily office management, including service briefing, Service Level Agreement (SLA) and Standard Operating Procedures (SOPs) of managing guest reception, conference/meeting and VIP lunch/dinner events
• Actively source for viable F&B options, accommodation, transportation, and recreational activities in Singapore, effectively control supplier service quality, and continuously improve stakeholder’s satisfaction, according to the company’s standards
• Application of foreign guests' visa
• Any other tasks/duties as assigned

Requirements

• Polytechnic or University graduate in Hospitality/Hotel management, Human Resources Management or Business-related disciplines with 3-5 years of relevant experience
• Prior experience in VIP/Customer Experience in hospitality or customer service will be advantageous
• Proficient in MS Office Applications
• Fluent in English in speaking and writing with good communication skills to attend to overseas visitors/VIPs. Working knowledge of Chinese is a strong advantage as majority of visitors are Mandarin-speaking.
• Pleasant personality and service-oriented
• Well-organized, meticulous, proactive and able to meet tight work deadlines
• Customer-oriented with an enthusiasm for working with people
• Ability to adapt to changing environments
• Cultural sensitivity to working across time zones and cultures across Asia.

• Maintaining physical and digital personnel records(such as employment contract, employment letter etc.)
• Update HR databases (e.g. new hires, separations, vacation and sick leaves)
• Prepare paperwork for HR policies and procedures
• Foreign worker medical insurance, security bond and etc.
• Assist in recruitment process including job posting, conducting interviews, on and off boarding of the candidates.
• Assist HR department in HR and Administrative duties.
• Maintain and manage office stationaries, supplies, & pantry
• Collaborate with the Recruiter to post job ads on careers pages and process incoming resumes
• Update internal databases with new hire information
• Create and distribute guidelines and FAQ documents about company policies
• Schedule job interviews and contact candidates as needed
• Develop training and onboarding material
• Other ad-hoc duties.

Requirement

• Candidate must possess at least Diploma/Advanced/Higher/Graduate/Diploma in Human Resource Management or equivalent
• Good communication and interpersonal skills
• Proficient in Words and Excel
• Proactive and able to execute tasks within tight deadlines
• Preferably specialized in Human Resources or equivalent

Working Hours: Monday-Friday 9am-6pm

• Handling incoming calls and emails
• Monitor all import/export shipments arrival time closely to avoid any unecessary penalty charges
• Liaise with customers and advise them solution when problems occur
• Maintain all shipping and tracking records of customers jobs and movement in in-house system
• Prepare all import/export documents
• Create job orders
• Permit declaration
• checking shipment status and update customers
• Support operation controllers in customer's requirements and deployments
• Generate accurate billing invoices and related reports as per the required deadline
• ESN processing and slot booking
• General filing and other administrative duties
• Adhere to all company rules and regulations including safety rules

Job Description:

- Proposed CAAS Extension of ATCC

Requirements:

- At least 5 years of supervisory experience in supervision of Civil/Structural works, RC & steel works.

- Experience in supervision of medium to large scale building works, piling works, temporary works, Ground Building Works (GBW) for Government Institutional projects.

- To provide full supervision works to ensure works are carried out in accordance to approved plans under Building Control Act.

- Assist QP to keep and maintain site records.

- Possess Degree in Civil Engineering recognized by PEB and registered with IES as Resident Engineer

- Registered with BCA/IES/ACES as site Resident Engineer

- Job site is at Sealand Road, Changi Area, must be willing to travel and work at that area

- Able to lead a team of site staffs.

Interested applicants to apply to:

[email protected]

Quote: SG510

Submit resume with photo including current and expected salary and contact no. latest by 31 December 2024.

With business expansion, we're looking to hire a Singapore based Service Technical Officer to provide services to our local customers.

For this role, you will need to

■ Commission, calibrate and maintain the performance of the sensors;

■ Provide effective solutions to customers' concerns.

■ Communicate with clients’ engineers and other technicians to ensure that

services are delivered effectively.

■ Promptly following up on service requests and providing customer feedback.

■ Prepare presentations and conduct training to the customers to keep up to date with

the latest developments of the sensors;

■ Write reports and present findings to the Manager after each service visit.

Job requirement

■ Diploma in any field (engineering related major is preferred)

■ At least 2 years of technical service experience within engineering space,

candidates with engineering background are welcome to apply.

■ Team player and independent, good communication skills.

The College of Computing & Data Science (CCDS) invites applications for the position of Project Officer to support a the research project, "Attention-based Model for Generation of Antibodies". This role include understanding of antibody design and improving computational methods for countering infectious diseases. The PO will work closely with our research team.

Key Responsibilities:

• Support various aspects of project execution.
• Assist in the monitoring, documenting, and reporting of project progress and outcomes.
• Conduct data analysis, literature reviews, and support in programming tasks.
• Conduct data collection/curation of molecular biology data (protein sequences, etc)
• Assist computational model development applied to antibody prediction tasks
• Perform other related duties as assigned.

Job Requirements:

• A Bachelor’s Degree in in Computer Science/Mathematics/Engineering/Statistics.
• Strong analytical and problem-solving skills.
• Good in AI.
• Knowledge in Computational Biology, especially protein sequences or structures is a plus.
• Prior experience in working with protein sequence or structure datasets is highly desirable.
• Ability to work collaboratively in a team environment.
• Highly motivated, organized, and detail-oriented.

We regret that only shortlisted candidates will be notified.

Join Our Friendly Team!

STOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our clients are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access self-storage.

The Group expanded rapidly since its inception in 2019 and now has branches in Paya Lebar, Ubi, Bedok, Bukit Merah, Leng Kee and Clementi. To complement its suite of self-storage solutions, the Group also added moving services, wine self-storage and co-working spaces to our product offerings for customers.

The Group recently acquired its 5th building, Storefriendly Jurong East and is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

CUSTOMER SERVICE OFFICER

Highlights

• 9 am to 6 pm (no shift) - suitable for candidates with family or study commitments.
• Company will consider posting to most convenient branch for candidate.
• Attractive basic salary, allowances and performance incentives.
• Company structure facilitates career progression and job specialisation.

The Job

• Helping customers on-site to select suitable storage units, service and/or merchandise
• Process rental / renewal agreements, collect payment and maintain timely and accurate records
• Help customers to resolve requests or issues with their storage
• Check, report and follow-up on any maintenance issues required in the branch you are in-charge of.
• Prepare and submit reports as required

At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for :

The Candidate

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.

If you're a people person who loves helping others, then we want to hear from you! Write in now and tell us about yourself, expected salary and earliest availability.

Manage full spectrum of Human Resources functions including monthly payroll, CPF submission, IR21 tax clearance, income tax reporting, training and development, employee relation and performance management.

· Provide support in recruitment and selection process including arranging for interview and staff orientation.

· Liaise with government bodies CPF Board, MOH and MOM (Work permit, S-pass and Employment Pass application matters).

· Maintain all employee data and update of information changes.

· Administrative duties, data-entry and filing of documents.

· Assist in process documentation and system audits

· Any other ad-hoc duties as assigned

Requirements:

· Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in Human Resource Management.

· At least 3 year(s) of working experience in the related field is required for this position

· Familiar with Employment Act and HR related policies.

· Familiar with Microsoft Word and Excel.

· Good interpersonal and written communication skills (English & Mandarin is a must)

• Billing and Invoicing

o Maintain an up-to-date billing system and generate accurate invoices in a timely manner.

o Ensure invoices are sent to customers promptly.

• Payment Collection and Reconciliation

o Follow up on payments to ensure timely collection and proper allocation.

o Perform account reconciliations.

• Credit Control and Reporting

o Conduct billing, collection, and reporting activities within specified deadlines.

o Monitor customer accounts for non-payments, delayed payments, or irregularities and take appropriate actions.

• Database and Records Management

o Maintain accurate and updated customer records in the database.

o Reconcile accounts and resolve payment discrepancies.

• Receipt / Cash Management

o Follow established procedures for processing receipts and cash handling.

o Process payments and prepare bank deposits efficiently.

• Customer Service

o Investigate and resolve customer queries in a professional manner.

o Address inquiries from customers and sales personnel promptly.

• Ad-Hoc Tasks

o Undertake other duties or projects as assigned by the immediate supervisors.

Requirements:

• Certificate in accounting or bookkeeping or O Level

• 1-3 years accounts receivables and general accounting experience

• Knowledge of accounts receivable and general accounting principles

• Proficient in relevant ERP systems (Esker or Microsoft Dynamics 365 (AX))

• Proficient in English & Mandarin (to liaise with Mandarin speaking stakeholders)

• Proficient in MS Office

• Knowledge of regulatory standards and compliance requirements

• Attention to detail and accuracy

• Good verbal and written communication skills

• Time management and organizational skills

• Team player

• Able to work independently with minimum supervision

Skillset:

Process

• Systematic data entry & checking

• Adhere to SOP

• Good time management

• Systematic in sorting out invoices in accordance to billing schedule

• Flag any irregularities detected during invoice processing

• Good follow up skill

• Perform simple troubleshooting at times of payment discrepancies

People

• Basic interpersonal skill set

• Basic communication skill in English

Technical Knowledge

• AR & General accounting

• Basic knowledge in regulatory standards

Attitude

• - Meticulous with good organizational abilities, team player and independent nature