Key Responsibilities:

1. Security Monitoring:

• Monitoring of security cameras, alarms, and access control systems to identify and respond to security threats and breaches.
• Conduct regular foot patrols of the premises to maintain a visible security presence.

2. Access Control:

• Verify the identity and authorization of employees, visitors, and contractors entering the facility.
• Issue visitor badges and maintain accurate records of visitor logs.

3. Security Checks:

• Perform routine security checks of designated areas, including locking and unlocking doors, gates, and entrances.
• Inspect and report any irregularities, such as unauthorized personnel, suspicious packages, or safety hazards.

4. Emergency Response:

• Respond promptly to security incidents, including alarms, disturbances, or emergency situations.
• Follow established emergency procedures and assist in evacuations if necessary.

5. Incident Reporting:

• Document all security-related incidents, including thefts, accidents, or violations of security policies.
• Prepare detailed incident reports and share them with relevant authorities and management.

6. Customer Service:

• Provide a high level of customer service to employees, visitors, and guests.
• Assist individuals with directions, information, or any security-related inquiries.
• Assist with all relevant check-in / check-out of residents or guests in the boarding school.

7. Security Procedures:

• Enforce security policies, procedures, and protocols consistently and fairly.
• Collaborate with management to review and update security procedures as needed.

8. Equipment Maintenance:

• Ensure that security equipment, such as surveillance cameras and alarms, is in good working condition.
• Report any malfunctions or maintenance needs promptly.

9. Safety Awareness:

• Promote a culture of safety and security awareness among employees.
• Participate in security training and drills as required.

10. Collaboration:

• Coordinate with local law enforcement agencies and emergency services when necessary.
• Work closely with other security personnel and team members to ensure a cohesive security strategy.

11. Any other duties assigned by the Management

Requirements:

• GCE ‘N’ Level / SPM
• Holder of a valid Security Licence with the grade Senior Security Officer
• Possess WSQ Security-related Senior Security Officer certifications.
• Proven experience as a Senior security officer
• Strong observational and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Physical fitness and the ability to stand, walk, and lift as needed.
• Knowledge of security operations and procedures.
• Basic computer skills for operating security equipment and generating reports.
• Knowledge of applicable laws and regulations related to security and safety.
• Able to perform shift work ranging from 8hrs to 12hrs during weekday, weekend or public holiday.

• Perform routine and periodic inspections on building services/facilities, submit reports or defect lists to the manager, and carry out necessary rectifications.
• Conduct installations, troubleshooting, and preventive/corrective maintenance on systems such as HVAC, electrical, fire protection, plumbing, and building management systems.
• Address tenant complaints, service calls, and breakdowns, carry out repairs, and submit relevant maintenance reports to the manager.
• Oversee contractors, ensuring maintenance and repair work is done according to specifications, safety protocols, and quality standards.

Requirements:

• Nitec in Mechanical/Electrical Engineering or equivalent
• At least 2 years of experience in performing building inspections, maintenance, and repairs for Commercial Building.
• Strong knowledge in M&E systems (HVAC, electrical, fire protection, plumbing, and building management systems).
• Good troubleshooting and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

1. Provide support to the Branch’s day-to-day AML/CFT operations, including real-time and post transaction monitoring, batch screening reviews, onboarding and periodic review of high-risk customers, STR filing, reviewing changes in customer risk profile, and maintaining system integrity of the AML System.

This involves analysing alerts generated by the AML system to determine appropriate disposition or escalation, understanding ML/TF typologies to actively identify suspicious transactions for STR filing, assessing associated risks and providing recommendations to the management regarding the onboarding and continuation of relationships with higher risk customers, and coordinating with vendors as well as the relevant IT officers at the Head Office

2. Contribute to AML/CFT related projects, compliance testing, Head Office reporting, surveys, and policies and procedures reviews and updates.

This entails staying informed about changes in the AML/CFT landscape in Singapore, updating the Head Office on these changes and their impact on the Singapore Branch, reviewing and updating the relevant AML/CFT Policies and Procedures on an ongoing basis, independently managing the EWRA process including collection data, and recommending enhancements to improve methodologies, such as customer risk model and TM scenarios and parameters, and participating in AML/CFT related surveys and RFIs.

3. Assist in ensuring the business operations comply with the new and updated requirements of the Monetary Authority of Singapore (e.g. Notices, Guidelines, Information Paper, Circulars, etc.).

This involves conducting gap analysis against existing internal controls, developing action plans, engaging in discussions with various stakeholders, driving the implementation of gaps within the timeline and updating management on the implementation progress.

4. Handle and/or advise internal (e.g. Head Office, Business Department) and external (e.g. external auditors) stakeholders on AML/CFT related enquiries and conduct AML/CFT trainings.

This requires familiarization with AML/CFT laws and regulations and internal rules, preparation of training materials and sharing of the new processes and measures with the relevant departments.

5. Provide support to the Risk & Compliance Department on any other regulatory compliance matters (i.e. non-AML/CFT matters) and participation in special or ad-hoc projects as required.

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all works including all civil and architectural works, plumbing, sanitary, drainage, irrigation and sewer system, commuters facilities, road works, trial trenches and utilities diversion etc.
• To coordinate the contractor, AC, QP(D), relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structure, formwork support systems systems and gantry crane and submit evaluation report endorsed by a PE
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review Contractor's design and supervise all works associated to micro-tunneling and mining, Flyover works, sewer diversion (including shaft construction and pipe-jacking operations.

Requirements:

• Diploma or Degree in Civil and Structural Engineering
• At least 4 years’ of experience, of which 3 years experience in either geotechnical works or airport construction.
• Possess a valid RTO cert by IES Singapore

• Accountable directly to the CEO for executing the company’s mission, overall strategy, and business plan in all aspects of the business and operations.
• To support the CEO and executive team in all aspects of the business and operations.
• To improve daily organization and workflows to ensure maximum operational efficiency.
• Responsible for the day-to-day administrative and operational functions, with responsibility for all governance and operational practices.
• To lead, inspire, develop, and guide a high performing team across various business functions including Claims, Compliance, Human Resources, Office management, and Technical Administration.
• To assist in recruiting, profiling, and selecting talent to build and maintain the organization.
• To ensure successful onboarding of new teams and colleagues.
• Oversees, implements, and refines agency and company operations to ensure company targets for revenue and profitability are met.
• Oversees education and can provide coaching, training, and development programs to increase staff capability and agency expertise.
• To monitor production and monthly goals for all producers.
• To cultivate and grow trusted relationships with key customers, partners, vendors, management, and external stakeholders such as advisors, regulators, and vendors.
• To lead the liaison with government authorities including MOM, CPF Board, MAS, etc.
• To ensure regulatory compliance.
• To work with the Compliance Officer to assist International Compliance team in developing a strategic approach to Risk and Compliance across Ardonagh Specialty’s International Offices.
• To be a trusted advisor to the business to help achieve good customer outcomes and positive regulatory relations.
• Working with the Compliance Officer and the business to ensure all regulatory, operational and conduct risks impacting the segment have been identified, assessed, and have appropriate controls/being appropriately monitored.
• To ensure there is on-going assurance of and adherence to relevant Group Policies and Business Standards.
• Involvement in ad-hoc projects to improve processes, documentation, standardization as directed by the Price Forbes Asia Board.
• Assisting the CEO of APAC with all operational and financial planning considerations for any future expansion in Asia.
• Any other relevant tasks that the CEO may from time to time require you to enact.
• Board

1. Attendee whilst Acting COO, and to become an Authorized Board Director upon formal appointment.

• General Operations

1. Overseeing the day-to-day administrative and operational functions of a business
2. Ensure team members are clear about their roles, responsibilities, objectives, key performance measures and work schedule.
3. Coach team members to support high performance, acting as a role model.

• HR

1. Review and approve monthly salaries with HR Manager.
2. Review and recommend annual bonuses and increments with CEO.
3. Review and approve contracts for new hires.
4. Ensure all staff complete mandatory CPD and training.

• Compliance

1. Liaise directly with MAS to ensure compliance with all regulations at all times.
2. Guide and mentor the company’s Compliance Officer to develop him into an effective Compliance professional.
3. Manage corporate secretary on ACRA timely lodgment and compliance.
4. To ensure the wider team adopt and uphold best practices and act in a compliant manner at all times.
5. Ensure the CEO and Compliance Officer are made aware of:

- Any matter which might expose the Company to a claim, legal action or regulatory action/investigation.

- Any serious disciplinary cases.

- Any substantial failure to comply with the external regulatory and legislative framework.

• Technical Administration

1. Oversee team of three to ensure timely and complete booking of placements.

• Claims

1. Oversee the company’s Claims Manager as needed.

Representing Price Forbes

• Champion the Price Forbes name and core values.

1. Collaborative – we build on our own experience of innovation to push boundaries in partnership with clients.
2. Tenacious – we are relentless and clear-sighted in our pursuit of new and ground-breaking ideas.
3. Creative – we take a fresh perspective on risk, seeking new solutions to the trickiest questions.
4. Open – we are open-minded and future-ready, and we embrace uncertainty.

• Represent Price Forbes with clients, agents, suppliers and other organisations.

Compliance

• Comply with relevant legal, regulatory and compliance requirements, E&O compliance procedures and quality initiatives.

1. Escalation of any potential E&O's to Compliance Officer and Executive Directors at the earliest opportunity.
2. Ensure completion of all mandatory Company training and to deadline.

Your scope of duties is not restrictive and may be expanded at the company’s discretion.

• Perform routine and periodic inspections on building services/facilities, submit reports or defect lists to the manager, and carry out necessary rectifications.
• Conduct installations, troubleshooting, and preventive/corrective maintenance on systems such as HVAC, electrical, fire protection, plumbing, and building management systems.
• Address tenant complaints, service calls, and breakdowns, carry out repairs, and submit relevant maintenance reports to the manager.
• Oversee contractors, ensuring maintenance and repair work is done according to specifications, safety protocols, and quality standards.

Requirements:

• Nitec in Mechanical/Electrical Engineering or equivalent
• At least 2 years of experience in performing building inspections, maintenance, and repairs for Commercial Building.
• Strong knowledge in M&E systems (HVAC, electrical, fire protection, plumbing, and building management systems).
• Good troubleshooting and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Role: Customer Service Officer for UOB Bank

Company: ITCAN PTE Limited

Client: UOB Bank (1 Year Contract) - renewable

Location is UOB Bank Alexandra Building, Alexandra Road

Job Responsibilities

• Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

• Fulfillment follow through on case handling and with customers.

• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Minimum of ITE, 'O' levels

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

• Possess good command of written and spoken English.

• Good analytical skills; passion for working and is good in working with numbers.

• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.

• Ability to work on rotational shifts (Morning & afternoon)

The Special Legal Projects Officer (“SLPO”) is the principal support staff for the Executive Director of the Law Society and will report directly to the Executive Director. The SLPO will be required to have a strong legal background and will assist the Executive Director with special legal projects and strategic legal initiatives. The key responsibilities of the SLPO are as follows:

• Provide skilled support to the Executive Director on a wide range of special legal projects and strategic legal initiatives, including their co-ordination, implementation and ongoing monitoring;
• Conduct legal research for various legal initiatives and projects;
• Plan and coordinate logistical support for all meetings relating to legal initiatives and projects;
• Drafting reports, briefings, presentations and responses on issues relating to legal initiatives and projects as appropriate;
• Take minutes for relevant meetings as assigned.

Requirements

• Bachelor’s Degree in Law from a recognized university (newly called lawyers will be considered)
• Highly organized and able to prioritize and manage multiple and varied projects with different stakeholders
• Strong administrative, organizational, interpersonal and communication (both written and oral) skills
• Able to work proactively and independently
• Strong interest in the work of the legal profession
• Singaporeans Only

To apply, please email your detailed resume, including your qualifications, current salary, and contact details of 2 employment references to [email protected]

Job Specifications

• Process accounts and incoming payments in compliance with financial policies and procedures
• Verifying, classifying, posting and recording accounts receivables’ data
• Generate reports detailing accounts receivable status
• Perform cash collection & cash count
• Update/offset receipts from customers
• Prepare bank deposits
• Ensure timely submission of Statement of Account (weekly / monthly)
• Facilitate payment of invoices due by sending bill reminders, follow up with customers on payments and contacting clients
• Liaise with sales team/customer service on clients’ billing issues, CN and payment discrepancies
• Assist in AP when required

Job Requirements

• At least LCCI or any other Professional Certificate/NiTEC in Accountancy or equivalent.
• Minimum 2 Year(s) of working experience in the related field.
• Knowledge in Navision system will be an advantage
• Proficient in Excel
• Positive and Hardworking

Be part of an established, exciting and expanding Group of F&B company with multiple brands and concepts. Eatz Catering Services Pte Ltd is a Halal Full-Service Caterer since 2005.

The job scope of a Sales Consultant typically includes providing administrative support to the Sales departments. Some of the key responsibilities includes:

• Build rapport and communicate well with clients and answer all incoming queries (online, phone enquiries, etc)
• Assist to check and update orders into the system
• Plan and Create Sales quotations / confirmation orders in a timely fashion.
• Assist to update keying in of data in the ERP system
• Assist and ensure that all orders are prepared accurately to ensure 100% delivery success rate for all customers
• Administrative work to assist the team (Admin)
• Any other duties assigned by the Directors

Requirements:

• Min 2 year of experience.
• Good Command of MS Word & MS Outlook
• Strong, Good & Strategic Team Player yet able to work Independently
• Good Interpersonal skills
• Must be Meticulous & Always Accurate for all work done
• Quick-Thinking, Versatility to be able to Solve Problems
• Highly-Motivated & Experience in F&B Industry would be an advantage
• Ability to start ASAP would be an advantage

Job Info

• Attractive Salary Package - commensurate to work experience and qualifications
• Work in a Pleasant Working Environment
• Work Location: Bedok (take 17A from Bedok MRT – 2nd last stop)
• Staff lunch provided

Please email your updated resume to [email protected] for faster response with:

• Last & Expected Renumeration
• Earliest Availability for Interview & Commencement of Work
• Vaccination Status / COVID History

Thank you for your attention. We regret to inform that only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

The Opportunity

CIG is looking for a Principal Knowledge Officer (PKO) to write and edit CIG’s materials, which fall largely into the following broad categories.

1. Strategy documents. These detail CIG’s perspectives of what “good” government entail and form the intellectual basis for the development of CIG’s products and services.
2. CIG publications and knowledge products. These include Governance Matters or the Chandler Good Governance Index Report. It could also include research and writing of case studies and shorter analytical pieces.
3. Toolkits and practice guides. CIG assists governments with architecting organisations, and building systems and processes. To facilitate this process, CIG develops practical toolkits and guides which government officials can refer to during the implementation process.
4. Other materials for external audiences. This could include CIG’s corporate profile, brochures, proposals to potential funders and partners, etc.

Each of these written products serve different objectives and have different target audiences, thus requiring the PKO to draw on different skillsets. For example, writing articles for CIG’s publications may require the PKO to identify and interview subject matter experts, and synthesise the information in written form. Writing CIG’s strategy documents would require the PKO to do independent research on current and historical issues related to governance and public policy.

Experience & Aptitudes

The candidate must possess native fluency in the English language and write excellently.

• This means writing with a flair that engages the reader. It also means writing with clarity and precision to inform and persuade.
• It is critical that the candidate is able to flexibly adapt his/her writing style, including being intentional and specific about word choices, depending on the target audience.

The candidate should be intellectually agile. They must be able to conduct independent research into the wide gamut of topics and issues related to government.

The ideal candidate should be a mid-career professional who has had about 10 years of experience in journalism, with a focus on policy and political matters. We will be especially looking for experience with writing long-form editorial articles.

The ideal candidate would also have had some experience in government, in a role that involves programme/policy design or implementation. The candidate must be able to communicate in a way that resonate with those who work in government.

The candidate should be a self-starter, and thrive in an entrepreneurial working environment. This means being able to take on new and possibly unfamiliar assignments at times, learn on the job independently, and be resourceful with addressing new challenges that may emerge from time to time.

Claudine is a French neo-brasserie by Chef Julien Royer, located on Dempsey Hill. Claudine presents an intimate side of French cuisine and genuine hospitality, inspired by the joys of home.

Claudine is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

Our Reservations team is integral to the guest experience, and is often the first encounter with our brand. This role sets the scene for our Front of House to be able to deliver unparalled service and experiences to our guests.

Your responsibilities include:

• First point of contact for guests; Greet guests promptly as they arrive at the restaurant
• Manage reservations through phone calls, emails, and other forms of communications
• Assist the Managers with seat plan arrangements for each service
• Ensure that menus are changed according to lunch or dinner service and that they are up to date and presentable
• Address guests by name, recognize any special occasions or dietary requirements mentioned, and pass on the information to your teammates for a personalized guests experience
• Must keep up-to-date with our product knowledge/seasonal produce and have the ability to confidently answer guests’ questions over phone calls, emails, and other forms of communication

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange for an interview.

Business Development Officer duties and responsibilities

A Business Development Officer’s main goal is to identify opportunities for business growth and create marketing strategies based on those opportunities in order to meet and exceed revenue goals. A Business Development Officer’s typical responsibilities include:

- Analyzing current and past financial data and providing strategies to cut costs and increase revenue

- Leading the charge on market research plans to identify new opportunities

- Working with executives to implement marketing strategies and new opportunities

- Encouraging new and existing clients by creating and improving proposals

- Tracking expenses and maintaining the company budget

- Ensuring that the company meets revenue targets

- Providing training and mentoring to other members of the team

- Developing and pitching ideas for potential investors

Description:

• Attend to customers’ travel inquiries and requests through phone calls, emails, or walk-in

• Provide information on travel visa application and travel insurance

• Follow up and service customers’ inquiries or bookings, before and after-sales

• Achieve sales target monthly

• Opportunities for traveling overseas for familiarisation trips and tour-leading

Requirements :

• Must be able to work on shifts, weekends, and Public Holidays

• Service-oriented with good interpersonal and communication skills and teamwork - Basic Knowledge and familiar with the GDS booking system Sabre, Amadeus or Galileo, and OB system will be an advantage

Minimum Qualification

• O Level and above

- Able to converse & written in both English & Mandarin (Malay will be good too)

Role:

Safety Officer

• Working Hours: Monday to Saturday, 44hrs a week
• Candidates should be prepared for potential adjustments to the schedule based on project needs or operational requirements
• Location: Punggol
• Salary: $4,500-$5,000
• Main Con // WSH // Site inspection // Construction
• Career Progression

Summary:

As the main contractor’s Safety Officer, you will report to the Project Manager and be responsible for maintaining a safe and compliant construction site. Your duties include developing and enforcing safety protocols, conducting regular inspections, facilitating training programs, and fostering a culture of safety among all personnel. You will also liaise with regulatory bodies to ensure compliance with Singapore’s Workplace Safety and Health (WSH) regulations and best practices.

Requirement:

• Diploma or degree in Occupational Safety and Health, Environmental Science, or a related field.
• Valid Workplace Safety and Health Officer (WSHO) certification recognized by MOM, with additional certifications in risk management, fire safety, first aid, being advantageous.
• Minimum 3-5 years of experience as a Safety Officer in the construction industry, with a strong understanding of WSH regulations in Singapore.
• Excellent knowledge of construction site safety practices and legal requirements.
• Ability to work outdoors in varying weather conditions.

Responsibilities:

Site Inspections: Conduct safety inspections to identify hazards and ensure compliance with WSH regulations. Perform periodic safety audits and document findings.

Risk Management: Conduct thorough risk assessments to identify potential hazards, develop control measures, and monitor risk assessments regularly to ensure ongoing safety.

Training and Education: Organize and deliver safety training programs, including toolbox meeting and emergency response drills, ensuring all personnel understand safety protocols and the proper use of personal protective equipment (PPE).

Incident Management: Investigate accidents and near-misses to determine causes,

recommend preventive measures, and prepare detailed incident reports for management and relevant authorities.

Safety Protocols: As the main contractor's Safety Officer, you will implement and enforce safety protocols, ensuring they are updated to reflect any changes in regulations or company policies. You will also liaise with regulatory bodies, such as the Ministry of Manpower (MOM),

to guarantee compliance with all statutory requirements, reinforcing a commitment to safety at the Main Contractor level.

Emergency Preparedness: Develop and maintain emergency response plans, conducting regular drills to ensure site readiness.

Documentation and Reporting: Maintain accurate records of safety inspections, safety training

sessions, incident reports, and risk assessments. Prepare monthly safety performance reports.

Communication: Act as a point of contact for safety-related concerns, facilitating clear communication between management and workers to promote a culture of safety.

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

We are looking for a Project Manager with extensive experience in the Treasury and Financial Services sector, specializing in managing large-scale projects that enhance operational efficiency and compliance.

Mandatory Skill Set:

• Degree in Business Management, Information Systems/Technology, or Finance from a recognized institution;
• Should have working experience with Treasury and/or Wholesale;
• Minimum of 5 years managing large-scale projects in a global financial institution, with end-to-end responsibility;
• Strong influencing, negotiation, and communication skills; proficiency in MS Office applications;
• Ability to manage multiple initiatives and work under deadlines, with a proactive approach to problem-solving;
• Self-starter with the ability to work effectively across diverse cultures and teams.

Desired Skill Set:

Project management and/or Agile certifications (Product Owner or Scrum Master).

Responsibilities:

Develop, execute and closure of project plan. Revise as appropriate to meet changing needs and requirements;
• Drive project scoping and initiation document, business case and business requirements document;
• Manage project team, sponsors and stakeholders across business and technology lines and functions from Front, Middle and Back Office;
• Work across business and technology lines and functions to define, analyse and lead improvements to business processes and procedures in line with best practice, regulatory and legal
compliance;
• Manage project resource and budget, scope, risk, schedule and progress, performance, deliverables, issues, escalations and conflicts;
• Engage team and stakeholders throughout the various stages of projects (including but not limited to facilitating requirements gathering workshops, design specification, identifying target
operating model, identifying and facilitating user training need, managing UAT /dress rehearsals/ parallel run/ Go-Live rollout etc);
• Produce and maintain key project documentation throughout the project lifecycle (i.e. plans, status reports, issue and risk logs);
• Produce accurate and detailed project reports and presentations to update the team’s project milestones and status to senior management on a timely basis;
• Effectively apply project management methodology and enforces bank’s project standards;
• Perform post-implementation review.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

• Perform routine and periodic inspections on building services/facilities, submit reports or defect lists to the manager, and carry out necessary rectifications.
• Conduct installations, troubleshooting, and preventive/corrective maintenance on systems such as HVAC, electrical, fire protection, plumbing, and building management systems.
• Address tenant complaints, service calls, and breakdowns, carry out repairs, and submit relevant maintenance reports to the manager.
• Oversee contractors, ensuring maintenance and repair work is done according to specifications, safety protocols, and quality standards.

Requirements:

• Nitec in Mechanical/Electrical Engineering or equivalent
• At least 2 years of experience in performing building inspections, maintenance, and repairs for Commercial Building.
• Strong knowledge in M&E systems (HVAC, electrical, fire protection, plumbing, and building management systems).
• Good troubleshooting and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

About the Division/Dept

The Customer Care Centre is responsible for driving customer service excellence and providing the best in-class customer service experience for all UOI customers.

Job Purpose

As a Senior Customer Care Officer / Customer Care Officer, you will play a pivotal role in ensuring the highest level of customer satisfaction. You will be responsible for handling inbound enquiries, resolving customer issues, and contributing to the development of a customer-centric organisational culture. Your passion for service excellence and commitment to creating a best-in-class customer experience will be essential in this role.

Main Responsibilities

Service Excellence

• Handle incoming calls, emails, and messages from insurance customers promptly, professionally and within the service level agreement (SLA) target.
• Provide the end-to-end customer service required to ensure a positive customer experience throughout the entire customer journey, achieving company NPS and CSAT targets.
• Provide accurate information about insurance products, coverage, and claims processes.
• Address customer queries, concerns, and complaints within the SLA turnaround time.
• Educate customers on insurance policies, coverage details, and additional services to enhance their understanding and satisfaction.
• Strive for excellence in customer service by actively listening to customer needs and achieving customer feedback rating targets.
• Ensure customer feedback is communicated and that customer complaints and services are responded to – and recorded where necessary - within the company SLA.
• Retrieve voicemails and follow up with customer with company SLA.
• Support with Customer Retention to achieve company persistency targets.

Documentation and Record Keeping

• Processing endorsements, cancellations and necessary amendments to policies as requested by the customer.
• Maintain accurate and detailed records of customer interactions, feedback, and resolutions.
• Report generation.
• Arrange to dispatch of insurance documents including mail enveloping.
• Payment collection for failed customer payments.
• Undertake any other duties as may be assigned.

Requirements

• Diploma or equivalent with Certificate of General Insurance (CGI). Fresh graduates from Polytechnics are welcome.
• Possession of General Insurance Certification &/or Certification on Health Insurance will be an added advantage.
• To have at least 2 years of working experience (preferably insurance and/or office work).
• Proficiency in Microsoft Office.
• Proficiency in English. Chinese an advantage.
• Excellent customer-mindedness with good interpersonal and communications skills.
• Independent, meticulous, organised and able to multi-task efficiently.
• Works well in a team environment.

Grace AG is looking for Facilities Officer to support our 2 church campuses at Grace@Tanglin and Grace@BukitBatok.

The successful candidate will be responsible to provide facilities and building maintenance support, to ensure smooth operations of the church facilities. Candidate must be willing to be deployed and rotated for duties at both campuses.

What You’ll Do

• Work with facilities team in managing the building services (CCTV/ Premises Access/ Chiller/ Carpark Gantry), church services and events etc.
• Partner with Pastoral staff to ensure that our facilities are able to support the Campus’ ministries needs
• Partner with our Facilities Management Company (FMC) to ensure the readiness and preparedness of our premises for activities across the week
• Support booking of rooms and set up of room facilities
• Ensure that security, health, and safety standards are aligned with compliance
• Assist in renewal of various licenses and permits as necessary
• Work with FMC to plan and manage periodic maintenance schedules
• Provide administrative support and back-up to the team as necessary
• Systematic, meticulous, and attentive to ensure a thorough follow through of processes
• Be part of project teams where needed

Who You Are

• Serving your full-time call to ministry
• Minimum NTC 3 in M&E or equivalent
• Knowledge of M&E services will be an added advantage
• Proficient in computer processing skills such as Microsoft 365
• Dependable, responsible, independent and resourceful, with a positive mindset and initiative to contribute
• Strong team player who's ready to roll up sleeves and work alongside a team that's hardwired to work hard, and for whom work is a joy to serve in the Kingdom of God
• Minimum 1 year experience in a similar environment
• Fresh Diploma Holders in any Engineering Discipline are welcome to apply

Put people at the heart of everything you do.

Electrolux is a global leader in household appliances and appliances for professional use, selling more than 50 million products to customers in more than 150 markets every year. The company focuses on innovations that are thoughtfully designed, based on extensive consumer insight, to meet the real needs of consumers and professionals. The company focuses on innovative solutions that are thoughtfully designed, based on extensive consumer insight, to meet the real needs of consumers and professionals. Electrolux products include refrigerators, dishwashers, washing machines, cookers, air-conditioners and small appliances such as vacuum cleaners sold under esteemed brands like Electrolux, AEG, Eureka and Frigidaire.

At Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together. Join us in our exciting quest to build the future home.

All about the role:
We are looking for a E-commerce Officer to join our Singapore team, based in our Braddell office.

What you'll do:

• Support E-commerce Operations: Assist in the day-to-day execution of e-commerce activities, ensuring seamless operations and optimal user experience.
• TikTok & Live Streaming Sales: Aid in the planning, coordination, and execution of live-streaming sales events on TikTok and other platforms. Monitor and analyze performance metrics to optimize future events.
• New Online Channels: Research and identify potential new online sales channels. Assist in the development and implementation of strategies to leverage these channels for revenue growth.
• Content Management: Help in creating and managing engaging content for our e-commerce platforms, including product listings, descriptions, images, and videos.
• Performance Analysis: Support the analysis of e-commerce performance data, providing insights and recommendations to improve sales and customer engagement.
• Customer Support: Assist with handling customer inquiries and feedback related to online sales, ensuring timely and effective resolution.
• Collaboration: Work closely with cross-functional teams, including marketing, product, and customer service, to support overall e-commerce strategies and initiatives.

Looking for a person with:

• Skills: Strong analytical, organizational, and communication skills. Familiarity with e-commerce platforms and digital marketing tools is a plus.
• Experience: Prior experience in e-commerce is good to have, but not required. Looking for a person who is willing to learn and test new initiatives.
• Tech-Savvy: Comfortable with technology and quick to learn new software and tools. Experience with TikTok and other social media platforms is highly desirable.
• Proactive & Enthusiastic: Eager to learn, with a positive attitude and a proactive approach to tasks and problem-solving.
• Team Player: Ability to work collaboratively in a team environment and manage multiple tasks effectively.

Company Overview:

Mitrade is an award-winning global Contract for Difference (CFD) and forex broker, regulated by authorities in Australia (ASIC), Cyprus (CySec), the Cayman Islands (CIMA), and Mauritius (FSC). We were founded in Melbourne, Australia and have offices worldwide.

Leveraging our proprietary in-house state-of-the-art technology, Mitrade has developed a one-stop digital trading platform tailored for investors. We offer market data, news, and analysis, as well as trading and risk management services within a comprehensive user-centric Fintech ecosystem. Serving more than three million users globally, Mitrade is accessible via various platforms such as mobile (iOS and Android), desktop applications, and web browsers.

Role Summary:

Client Money Operations Officer ensures efficient and compliant processing of client fund transactions. The role will include reviewing documentation for regulatory compliance, processing deposits and withdrawals, reconciling records, and maintaining accurate transaction data.

Strong attention to detail and effective communication are essential for problem-solving and collaboration within the team.

If you have a passion for innovation, teamwork and possess a growth mindset, we invite you to join us in shaping the future of digital finance! ️

What would be your responsibilities:

• Conduct routine review and verification of client-submitted documents to validate the source of funds and ensure compliance with regulatory requirements, particularly Anti-Money Laundering (AML) obligations.
• Assist in maintaining accurate records of client documentation and verification processes in the company's database or CRM system.
• Process client funds deposits and withdrawals in an efficient and accurate manner.
• Collaborate with external payment service providers to resolve any issues related to client fund transfers.
• Assist in reconciliations between internal brokerage records and external payment service provider records, identifying and reporting any discrepancies.
• Support liquidity management efforts to optimize funds allocation with payment service providers and internal bank accounts.

What we require from you:

• Diploma or Bachelor's degree in Finance, Accounting/Business Administration/Economics, or a related field is preferred.
• Min 1 year of experience in Operations/Compliance/Client services or similar role would be required. Candidates with no prior experience are welcome to apply.
• Analytical mindset and problem-solving skills to identify and report discrepancies or issues would be highly advantageous.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Proficient in English and Mandarin (to work with stakeholders who converse only in Mandarin).

Mitrade is at the cutting edge of FinTech with a team that excels in a fast-paced, collaborative environment. We seek analytical thinkers and executors with a data-driven approach, capable of managing complex multi-stakeholder projects and adapting to technological advancements.

What You Can Look Forward To:

• Competitive compensation package.
• Career growth and personal development within a growing global organization.
• A flat organizational structure that values collaboration and transparency.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Officer : Fraud Analyst based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

Job Description

The Fraud Ops Intermed Analyst is a senior level positions responsible for contributing to the development of fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team. The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.

Responsibilities:

• Provide professional analytical expertise relating to fraud prevention and loss control for retail banking especially digital fraud strategy
• Analyze fraud trends, conduct investigative research into losses, and analyze loss type data to determine the nature of fraud patterns
• Perform complex data validation independently and make recommendations to portfolio manages based on data availability and analysis
• Resolve varied fraud issues with potentially greater impact, and provide guidance and input to teams to aid process improvement efforts
• Integrate in-depth specialty area knowledge with a solid understanding of industry standards and practices
• Provide informal guidance or on the job training to new team members as needed
• Ensure quality and timeliness of services provided, to support own team and closely related teams
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating,managing and reporting control issues with transparency.

Qualifications:

• 2-5years of experience in a related role and familiar with digital banking controls
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

• Monitoring and scheduling of Internal and External Audits.

• Monitoring and scheduling of Ship Shore Drills.

• Monitoring and scheduling Annual Shore-Based Drug and Alcohol test for the vessels.

• Maintaining and upkeep of TMSA compliance for company.

• Monitoring the monthly HSE Reporting for the Fleet

• Maintaining of various questionnaires for the Fleet.

• Preparing Trends and Analysis.

• Reporting audit and drill findings in ERP system.

• Monitoring MOC / Procedure change request records and assist in improving Company

Procedures/Systems and administration of the company’s Safety Management System (SMS).

• Circulating Bulletins and Circulars to the fleet.

• Acts as Support Representative for ISO 9001, ISO 14001, OHSAS and Environmental roles (As and when

company adopts these standards).

• Ensuring all Audits (Internal and External), Drills and Exercises are carried out in time

• Keeps track of SIRE inspections and their validity.

• Update vessels Certificate repository, PIQ and Photo repository on the OCIMF website.

• Monitor and maintain US voyage related documents for the fleet vessels.

• Assist marine manager for report making, review making and other SMS documentation as required.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Provide excellent support experience to customers via all relevant communication channels such as phone lines, online feedback forms, email and live chats.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least O/A/Diploma level in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Possesses strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

Job Overview for Conveyancing Support Officer

As a Conveyancing Support Officer you will handle various administrative and support tasks related to property transactions.

Key Responsibilities:

• Document Preparation: Assist with documentation, and other legal related documents.
• E-Lodgement and E-Filing: Perform electronic lodgements and filings with relevant authorities.
• Client Communication: Correspond with clients, developers, bankers, law firms, and government agencies.
• Reports: Prepare and manage status reports, ensuring timelines are met.
• File Management: Maintain accurate records and archive files appropriately.
• Support Tasks: Assist conveyancing secretaries and lawyers with various administrative tasks.

Requirements:

• Experience: Minimum 1 year of experience in conveyancing support work is preferred.
• Skills: Proficiency in MS Office, MS Word, quick and accurate typing speed, attention to detail, and good interpersonal skills.
• Polished Professionalism: Demonstrates a high level of professionalism and decorum in all interactions.
• Team Player: Ability to work well in a team environment.
• Strong Moral Character: Upholds ethical standards and integrity in all aspects of work.
• Positive Attitude: Maintains a positive and proactive approach towards work and colleagues, fostering a collaborative and supportive work environment.

Application: If you're interested in this position, please submit your resume to [email protected]. Only shortlisted candidates will be notified.