Customer Service Coordinator

[Job ID: 766341]

Responsibilities:

• Take ownership of the Organizational Risk Management processes to identify and highlight potential high-risk areas for the management team.
• Review documents related to outsourcing and third-party management, including policies, procedures, manuals, and outsourcing registers, to ensure compliance with the new MAS outsourcing Notice and Guidelines.
• Facilitate and support the outsourcing process and framework, ensuring alignment with MAS Outsourcing Guidelines, including the consolidation of outsourcing reports for MAS.
• Assist other departments with new and periodic reviews of third-party management.
• Support the establishment of a New Product Committee to evaluate and review new products or business initiatives.
• Review and maintain the BCM framework to ensure adherence to regulatory requirements.
• Control, facilitate, and consolidate Business Impact Analysis (BIA) and Business Continuity Plan (BCP) results from various business units.
• Plan, coordinate, and conduct BCP testing, including call tree exercises.
• Support the completion of the Residual Risk Assessment by collaborating with business units to identify key risks and controls, evaluate inherent and residual risks, and create mitigation plans as necessary.
• Identify and assess significant operational risk areas and control gaps, working with business units to mitigate risks and improve controls as needed.
• Organize and facilitate Risk Committee and Operational Risk Committee meetings for risk assessment exercises, ensuring action plans are in place for identified key risks.
• Maintain and develop a framework to manage environmental risks in accordance with regulatory expectations, coordinating with relevant departments.
• Assist and support the Head Office in all organizational and operational risk administration and project deliverables.

Requirements:

• Minimum of 4 years of relevant experience, particularly with hands-on involvement in outsourcing and BCP management, within organizational or operational risk management in financial institutions.
• Proficient in Microsoft Excel.
• Basic understanding of financial markets and risk processes, including risk reporting and post-approval monitoring.
• Solid understanding of the risk management process and experience in implementing process controls. Demonstrated experience in applying these methods effectively.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Sandy Ng
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, Markets Operations – Fixed Income and Money Market Operations - Hybrid (Internal Job Title: Securities & Derivatives Analyst 1 – C09) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Perform trade verifications to ensure accuracy of booking requests
• Complete settlement tasks and daily rate revaluations accurately and on time
• Coordinate transaction processing issues to the appropriate department and collaborate on a solution
• Generate and match trade confirmations according to the International Swaps and Derivatives Association (ISDA) templates
• Perform regulatory controls, account reconciliations, and record retention activities in accordance with established policies
• Prepare and submit periodic internal and external regulatory reports

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting or Finance
• Fundamental understanding of Treasury products, accounting and regulatory policies
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• Relevant experience preferred
• Demonstrated knowledge of macros
• Consistently demonstrates clear and concise written and verbal communication skills

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Industry: Hotel & Real Estate
Location: Central (On-Site)

Roles & Responsibilities:

• Develop and execute the Group’s Annual Internal Audit Plan.
• Review audit reports, assess emerging risks, and evaluate internal controls.
• Prepare audit reports, advise management on risks and issues.
• Provide recommendations for risk mitigation and operational improvements.
• Ensure compliance with company policies, regulations, and legislation.

Qualifications:

• Degree in Accounting or related field.
• 5+ years of internal audit experience, preferably in real estate or hospitality.
• Strong knowledge of internal controls, corporate governance, and regulatory compliance.
• Bilingual in English and Mandarin, with the ability to travel to China.
• Willingness to travel internationally on short notice.

Compensation:

• Salary based on experience.
• Medical and accident insurance, leave benefits, AWS, and performance bonuses.

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

RESPONSIBILITIES

· To operate in a structured work environment

· Undertakes specific stages of audit work under supervision by the Audit Senior

· Begins to appreciate the underlying principles behind the tasks assigned as part of the audit plan

· Obtain audit evidence to corroborate information

· Perform quality audit in compliance with professional standards.

· Able to make adjustments to the application of skills to improve the work tasks or solve non-complex issues

· Able to build relationships, work in a team and identify ethical issues with reference to the code of professional conduct and ethics

· Able to select and apply from a range of known solutions to familiar problems and takes responsibility for own learning and performance.

REQUIREMENTS

· Diploma / Degree in Accountancy, ACCA or equivalent

· Minimum 1 year of experience. Entry level are welcome to apply.

· Execute assigned audit tasks under supervision

· Good communication and writing skills

· Able to communicate well with people of all levels

· Able to work independently and handle stress under tight deadlines with commitment

· Good command in English

· Proficient in Microsoft Excel and Work

· Act in accordance with applicable professional standards

· Knowledge of Caseware Audit Software will be an added advantage.

We invite highly motivated professionals to join our team as Associate, Assurance.

Together with our professional team, you will:

• Apply working knowledge of all audit sections including planning, fieldwork and review
• Carry out proper sampling procedures
• Ensure independence in all audit engagements
• Help to develop risk assessments and determine the appropriate audit strategy for each assignment

You should have:

• Bachelor degree in accounting or professional accounting qualification
• Technical knowledge that is current with professional standards and procedures
• Analytical, meticulous and self-driven
• Excellent interpersonal, communication and presentation skills

Interested applicants please email full resume to [email protected] with information such as expected salary, reason for leaving and notice period.

AccAssurance LLP

About the Company

We are a fast growing and dynamic boutique public accounting firm providing accounting, assurance, corporate secretarial, tax and business advisory services. We are also approved training employers under the ACCA, ICAEW and SCA Schemes.

In AccAssurance, we believe in supporting and helping our staff to become competent and effective in their work. We also believe that it is possible to achieve work life balance through sufficient planning and tapping on technology to do things more efficiently.

You can look forward to a challenging, yet satisfying and practical experience in our public accounting practice as our staff get to take on and experience other job roles to build their professional skill-sets beyond those of a traditional accountant.

We are located at Rochor area. Visit www.accassurance.com.sgfor more information about us.

Audit Assistant / Associate

Job Description:

• Work on audit and related assignments under the supervision of audit seniors, managers, and partners, to ensure that these assignments are executed, documented and concluded based on the relevant professional standards.
• Assist in the preparation of reports and schedules that are to be delivered to the clients and other external parties.
• Harness technology to gather and analyze data
• Work as a team member by sharing responsibilities, providing support and maintaining communication with colleagues on an effective and efficient basis.
• Develop and maintain professional relationships with clients.
• Act in accordance with professional standards when providing assurance services

Job Requirements:

• Degree in Accountancy or a professional qualification under the ACCA and ICAEW schemes
• Proactive, committed and a team player
• Possess initiative and ability to work independently
• No experience required

Benefits:

• Approved Training Organisation (ATO) by ACCA & SCAQ
• Flexible Working Arrangements (FWA)
• Training you to become a professional auditor/ accountant/ business advisors through on the Job trainings
• Challenging and fulfilling career growth
• Dynamic working practices and environment
• Unlimited pantry access (while stock last)

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

Mon To Fri 9am to 5.30pm

Hybrid available

JOB DESCRIPTION

1. Plan and execute risk-based process audits and ensure timely completion of audit assignments according to the annual audit plan.

2. Assess adequacy and effectiveness of internal controls, and compliance with policies and procedures.

3. Gather relevant audit evidence and document in audit working papers to support audit findings and conclusion.

4. Identify control gaps and make practicable recommendations to mitigate risks, improve the processes and strengthen the internal controls.

5. Prepare draft audit report and communicate with process owners and key stakeholders on audit findings and recommended action plan.

6. Monitor and follow up on the implementation of audit recommendation and agreed action plan.

7. Engage internal stakeholders for process improvements and control enhancements. 8. Any other duties as and when reasonably assigned by the Management

REQUIREMENTS

 Diploma/ Degree in Accountancy or equivalent professional qualification.

 Minimum 2 years of relevant experience in internal audit and/or financial, operational, compliance audit.

 Good knowledge of internal control and risk assessment framework.

 Meticulous self-starter with good analytical and problem-solving skills.

 Strong interpersonal skills with proven ability to build good working relationship with all levels of stakeholders.

 Good team player with the ability to work independently and to meet timeline.

 Knowledge and experience with Audit Analytics Software will be an added advantage.

 Entry Level with keen interest to establish a career in internal auditing are welcome to apply

 This role may require to communicate with China

• Location: Bencoolen
• Working hours: Mon to Fri, 8.30am to 5:00pm
• Salary range: $2500 - $2800 + $80 Handphone Allowance + Contract Completion Bonus

Requirements:

• ITE/Diploma holder with 1-2 years relevant experience
• With relevant customer service & admin experience
• This is a 1 year 6 months contract role, with opportunity to convert to permanent.

Responsibilities:

• Liaising and co-coordinating with customers on sales orders and enquiries
• Invoicing, P/O and D/O, purchasing / receiving
• Order processing
• Administration duties
• Supply chain management duties (back up)

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Benefits:

• VB - Ave 2 months (depending on individual performance)
• Near MRT
• Career progression
• WFH：1 day per week (can choose the day)
• Flexible working time: You can move your work hours one hour earlier or later. (cannot change every day, fixed for 2-3 months at least)

Industry: Construction/Building/Architecture/Interior Design

Location: Paya Lebar (Near MRT Station)

Position: Administrative Officer (Job ID: 19386)

Working hour: Mon - fri, 08:30～17:45

Job Description:

(A)
Job Summary:
To Assist Building Department in all related works.

(B)
Essential Job Functions:
The Administrative Officer is responsible for, but not limited to, the following:

General
•Coordinate office activities in compliance with the company policies.
•Communicate closely with person in charge of Building Department to assist his/her work.

Office Administration
•Support office administration functions, such as ordering office supplies (eg stationery/name cards)
•Manage the control of documents (mails, letters, packages, etc….) delivered to the department including the disposal.
•Manage arrangements of meeting rooms.
•Organise company vehicles/drivers’ schedules.

Department/Unit Work
•Participate in routine and ad-hoc meetings that aim to improve the efficiency and effectiveness of the unit and/or department.
•Provide department information, such as annual event schedule, weekly regular meeting table, leave plat form and staff directory.
•Translate Japanese-English for documents/notices issued by Tokyo Head Office.
•Coordinate and arrange guest visit, such as hotel bookings, restaurant bookings, transportation, scheduling and arranging appointments with clients/consultants.
•Coordinate business trip itineraries, travel, visas, insurance, accommodation, data roaming etc.
•Arrange seasonal greeting card and client celebrations.
•Manage Department News and Announcements via HQ’s web portal.
•Create internal newsletter every quarter.
•Coordinate and arrange for new and transferred expatriates.
•Apply for reimbursement of entertainment, conference expenses etc.

RHQ Public Relations
•Liaise to Tokyo Head Office, group companies and other offices.
•Prepare and coordinate to procedure PR documents (mainly internal)
•Arrangement for national staff to register with the HQ system.

Job Requirements:

(C)
Minimum Qualifications/ Job Experience:
•Bachelor qualifications.
•At least 3 years of relevant working experience.
•Business level Japanese skill is necessary as the incumbent will be required to communicate and collaborate with counterparts in Japan, Tokyo Head Office.

(D)
Knowledge/ Skills/ Abilities:
•Excellent verbal and written communication skills.
•Strong time management skills with exceptional attention to detail and ability to manage multiple tasks at one time
•Proficient in MS office
•Attention to details.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your understanding and co-operation!

Lee Xin Hui

EA Registration No: R22108046

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

EA License No:90C4069

WSH Officer

Duties and Responsibilities :

Be aware of the requirements of current EHS legislations and client’s requirements, and establish procedures to monitor compliance.

Hold a legal register describing the Singapore WSH Act, Code of practice, Singapore Standard (SS) rules and give advice to project management team related to Singapore rules and regulations

Ensure legal authority requirements are fulfilled and the project is carried out as per local authority rules and regulations

Prepare and submit all the Singapore MOM WSH related documents on stipulated time.

Should have a good relation with MOM WSH officials and convince them about EHS performance.

Report to the EHS Manager on the implementation and progress of the EHS Management Plan.

Appointment as Secretary of the project EHS Committee.

Provide EHS information to enable project management, staff and sub-contractors to monitor EHS performance of the project.

Evaluate, develop, promote and support the establishment and maintenance of EHS Management System.

Identify EHS training needs and advice project management to ensure adequate training is provided to all site staff and sub-contractor’s site personnel.

Implement EHS inspection programmes of the work places to ensure that the EHS of persons and its work conditions are achieved.

Advise site management to provide adequate resources and facilities to meet the requirements of the EHS programmes.

Assist site management to investigate occupational accidents and incidents, and assess remedial measures to prevent recurrence.

Compile and analyze accident / environmental statistics and provide results achieved to site management.

Ensure the EHS management systems and forms are updated to the latest version.

Instigate liaison with the Ministry of Manpower (MOM), National Environment Academy (NEA) and other external EHS organizations.

Establish and maintain a line of communication with site management for day-to-day EHS activities.

Supervise and monitor the performance of EHS personnel.

Implementation and monitoring the EHS Management System and its programmes.

Identification of hazards and evaluation of risks at work on site.

Design, implement and monitor risk control, promote and support the acquisition of resources and implement the plan for risk control measures.

Check over work methods, risk assessments and its precautionary measures with site management and sub-contractors before work starts.

Advise on the development of the EHS Management Plans, the laying down of EHS rules and appropriate measures for ensuring co-operation between sub-contractors.

Conduct site inspections to check EHS performance and follow-up on corrective actions.

Assist site management to investigate occupational accidents and incidents, and assess remedial measures to prevent recurrence.

Supervise his sub-ordinates to carry out day-to-day activities in EHS aspects.

Requirements:

- Must possess Singapore Ministry of Manpower approval valid Certificate.

- Must possess 7 Year Singapore WSHO experience with Engineering/Science educational degree

- Must possess an experience of minimum 3 years in combined cycle power plant

- Must possess all the training certificates stipulated by Singapore MOM

- Must possess good knowledge about Singapore MOM WSH act, Code of practices, Singapore Standard

- Able to start work on short notice will be an advantage

- Good computer proficiency

Pre-operative Issues

1. Monitor closely pre-operative patients seen in the wards and clinics on the outcomes of decisions for surgery.
2. Equip patients and their families with all the information they need regarding patient’s diagnosis, need for intervention and possible outcomes as guided by the clinicians.
3. Assist in the education of:

• Pre-operative investigations
• ICU orientation
• Medications
• Financial counselling and admission procedures

1. Ensure all appropriate investigations ordered are carried out before any surgical intervention.
2. Facilitate smooth workflow between cardiac clinic, cardiac lab, OT, CTICU, ward and other hospitals
3. Ensure all patients scheduled for surgery are booked into Optimized Operating Theatre Scheduling (OOTS).
4. As a patient and family liaison, be contactable during office hours.

Post-operative Issues

1. Inform and update patients’ families on patients’ progress and be a liaison between primary care team and patients’ progress.
2. Assist nursing staff and related allied health professionals in educating and facilitating the clinicians care plan.
3. Ensure that follow up appointments and post[1]discharge medical instructions are well informed to patient and patients’ families.

Requirements

• Min Degree in Nursing
• Min 2 years of nursing experience
• Nurses who are keen in adminstrative duties are welcome to apply
• Exp in cardiac will be an advantage

Mon to Fri, office hours

$4K to $5K

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Salary: up to $4500 (+ 1 month completion bonus)

Duration: 1 year

Location: Raffles Palce

Working Hours: Monday - Fri 9am to 6pm

Job summary: Manning the service hotline/email enquiries and service counter (office hours) for direct clients and financial advisors’ enquiries

Details:

• Handle emails and phone calls enquiries such as account opening and general account / transaction-related enquires / issues
• Deliver excellent customer service, provide prompt and accurate advice to clients/advisors with the aim of achieving first call resolution
• To make following up calls/emails to customers/advisors on account opening applications /Transfer requests/3rd party payment
• Call verification to update client details, form amendments and reset password for accounts etc.
• Other ad-hoc admin and follow-up tasks assigned

Requirements:

• Minimum Diploma/Degree in Business Admin/Management or related
• Relevant experience in customer service, operational knowledge in financial institute would be advantageous

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]