Job Description & Requirements

· Management of feedback from multiple channels

· Coordinating relevant follow-up actions with multiple parties required to address the feedback.

· Verifying work done as part of the follow-up actions.

· Conducting onsite surveillance to verify the feedback received and for enforcement purposes.

· Conducting onsite surveys.

· Conducting face-to-face engagements with feedback providers (FPs), public and pet owners on site

· Taking necessary actions to address and resolve the feedback, including consulting supervisors/team members and other agencies.

Monday to friday : 8.30 AM to 6.00 PM

Requirement :

· Diploma in any fields.

· Possess good writing, interpersonal and communication skills.

· Patient, attentive, approachable and customer-oriented.

· Willing to work in an outdoor environment.

· Team player with initiative, drive and good interpersonal/communication skills and able to work independently.

Responsibilities

• Oversee and lead the Safety team in the implementation of Company’s safety systems at sites
• Inspect and examine the workplace to ensure workplace safety compliance
• Identify safety, environmental health non-compliance and recommend measures to rectify
• Liaise with authorities and clients on matters pertaining to environmental, workplace safety issues
• Liaise closely with site operations staff and Project Managers on all safety and health issues .
• Conduct & organize internal / external WSH trainings for staffs.
• Conduct incident investigations & propose corrective actions.
• Conduct regular inspection and audits on the safety provisions.
• Conduct, review & submit Risk Assessments.
• Prepare safe work procedures for site activities.

Requirements

• Specialist Diploma in WSH
• Minimum 2 years relevant working experience in construction industry
• Possess a valid registration with MOM

Working Location: Bukit Batok

Rotating Shift: Either 6.30 am to 4.15 pm or 8.45 am to 6.30 pm

Job Responsibilities

• Performing access control to ensure that only authorized visitors (eg. Parents) and staff are allowed entry into school compound.
• Ensuring proper records in both Visitor’s and Contractor’s Log (eg. Temperature checks, company’s name, contact information).
• Conduct regular patrolling around the school compound to ensure that the school is adequately secured and protected at all times
• Ensure vehicular traffic is managed professionally.
• Conduct security monitoring with use of surveillance systems, detect and report security breaches
• Administer access control and alarm monitoring systems to manage access into sensitive and restricted areas (if any)
• Respond to security incident and emergencies and report to Operation Manager as and when necessary
• Ensure that surveillance systems are in good working condition and to report any fault for immediate rectification.
• Provide support to the school’s activities or events as and when needed.

Job Specifications

• A valid PLRD license issued by the Singapore Police Force.
• At least 2 year of relevant working experience
• Preferably with traffic control experience
• Knowledge in operating fire and alarm control CCTV panels and recordings
• Possess good communication and interpersonal skills

Interested Candidate, please click on Apply Now!

Job Description

1. Oversee the entire Purchase Requisition to Purchase Order process.
2. Prepare and process purchase orders based on approved requirements.
3. Sourcing and negotiations with suppliers.
4. Ensure accuracy in matching invoices with orders.
5. Maintain updated records of purchased products, delivery information and invoices.
6. Maintain accurate and up-to-date inventory records, ensuring timely restocking and efficient stock management.
7. Perform other ad-hoc tasks as required by management.

Job Requirements

1. A minimum of NITEC or certificate in Accounting or equivalent.
2. Experience in procurement related work is added advantage.
3. Responsible and independent.
4. Strong attention to details.
5. Strong organization and communication skills.
6. Knowledge of microsoft office.

Interested applicants please send your resume to [email protected]

We regret to inform that only shortlisted candidates would be notify for interview.

• Perform monthly financial closing process.
• Process financial transaction with accuracy and efficiency.
• Prepare financial reports.
• Reconcile bank statements.
• Assist AP & AR.
• Prepare audit schedules and assist with audit queries.
• Perform other ad hoc duties as assigned.

Job Requirements:

• Diploma in accountancy with 1-2 years of experience.
• Diploma in Accountancy with No Experience is welcome to apply.

Interested applicants, please email your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan/ R1108310

DUTIES AND RESPONSIBILITIES:

· Maintaining proper filing of documents

· Prepare relevant accounting paperwork, bank reconciliation statements and monthly accounts in a timely manner

· Willing to travel different locations in Singapore to perform accounting duties for clients

· Other ad-hoc duties as assigned by the management

Work alongside building security and maintenance staff to ensure SGS facilities and grounds are clean and safe. Oversee all aspects of building functions and ensures the safety and functionality of all facilities. Duties include running routine safety inspections, corresponding with contractors, planning maintenance work, maintaining records, and supervising facilities staff. Have high multitasking and organizational abilities.

Job responsibilities:

• Ensure all building facilities adhere to proper safety standards and cleaning procedures
• Keep building and all facilities up to code and accurately follow maintenance protocol
• Maintain equipment, building provisions as well as security and fire systems to meet health and safety requirements
• Maintain utilities and maintenance schedules
• Organize, plan and coordinate facility refurbishments
• Communicate and liaise with appointed building management agent, landlord, external contractors, vendors and relevant authorities
• Delegate and supervise cleaning and maintenance responsibilities of contractors and vendors
• Run routine maintenance inspections of facility and designated carpark lots
• Monitor interior and exterior areas of building for cleanliness and general conservation
• Prepare and implement cost estimates, budgets and timeframes of scheduled or ad hoc facilities projects
• Comply with all health and safety policies and procedures
• Support maintenance and installation works as needed including scheduled and unscheduled building power shutdowns
• Coordinate and manage all company vehicle related matters
• Respond to all building related emergencies
• Assist in fire evacuation drills.
• Assist in any other facility related activity that may arise from time to time

Requirements:

• Diploma in Facility management or equivalent
• Basic knowledge of HVAC and other building systems with mechanical and plumbing skills
• Valid Class 3 driving license
• Minimum 1 year relevant experience in similar facility operation & maintenance environment
• Excellent time management and multitasking skills
• Strong attention to detail
• Basic understanding of accounting and finance principles
• Good verbal and written communication skills
• Good problem-solving skills
• Contract handling experience
• Ability to engage in occasional heavy lifting and do other labour-intensive tasks

Job Description & Requirements

· Work in a team to manage the day-to-day estate operational matters in the Division

· Report to Property Manager of the division

· Involve in the inspection of horticultural works, conservancy cleaning, upgrading building projects, building maintenance issues and all other estate maintenance related works

· Manage and maintain residential and commercial properties in the division

· Liaise with and supervise contractors

· Attend and follow up on feedback from residents

· Carry out enforcement actions related to common property and open space by laws

· Prepare and maintain proper admin and paper documentation

. Any other related duties as instructed by the Property Manager

Working hours: Rotating Shift/ 6 days work week

Location: Airport

Job Description

• responsible for providing security services at the airport and key installation areas, such as safeguarding and protection of assets.
• Perform CCTV and Control Room monitoring duties.
• Undertake screening of baggage and personnel.
• Perform X-ray screening and access controls.
• Perform guarding and patrolling of installations.

Job Requirement:

• Valid PLRD Security license (Must be licensed as a Security Officer (SO)
• Proficient to communicate in English
• Normal colour vision
• Able to take on assignments at various locations based on Company's discretion

Compensation:

• sign-up bonus of $5000
• annual wage supplement (AWS)
• allowances*
• overtime

The Audit Manager manages a portfolio of engagements to provide assurance and audit support services, delivering high quality audit services. You will provide leadership on audit and assurance engagements, with a focus on financial services clients which includes engagement planning, execution and finalisation of an audit and assurance engagements and leading the team to handle such engagements. You will be fully accountable for the engagements and will be tasked with ensuring that the engagement process against budget and timeline is closely monitored.

You will develop and maintain long-term client relationships, with a focus on business development. You will review and provide key technical expertise to ensure the quality of audit work performed is compliant with professional and regulatory standards and requirements. You will also undertake a role in professional development activities such as training, staff recruitment and performance management.

Key Roles & Responsibilities

• Identify client’s business and key risks
• Analyse the impact of changing business environment on client’s business
• Implement and provide input to engagement plan
• Perform assurance engagements in compliance with professional standards, AML/KYC, MAS regulatory reporting and related compliance areas.
• Propose resolutions to accounting and auditing issues
• Review information accompanying the assurance report in accordance with applicable framework
• Identify areas for personal development to improve work performance
• Facilitate effective communication within the cross functional and culturally diverse team
• Lead and coach junior team members to achieve technical competency and efficient performance
• Identify ethical conflicts in the work environment

Job Requirements

• Degree in Accountancy, preferably with a recognised professional qualification
• 7 to 10 years of relevant work experience, preferably from an international accounting firm
• Must have experience working on financial services engagements, i.e., insurance, banks, payments, asset and wealth management, etc.
• Must have experience working on regulatory audits, preferably on Singapore engagements
• Experience in building/setting up a new team/function would be advantageous
• Excellent communication skills to work effectively and efficiently across all levels
• Good understanding of corporate governance, regulatory compliance, audit standards and accounting principles
• Possess positive “can do” attitude to challenges and the agility to multitask effectively across competing priorities

Location: Tampines

Duration: 1 Year Contract

Salary Range: $4000 to $5000

• Act as an internal controller under the Operational Permanent Control (OPC) framework for Wealth Management
• Perform Key Surveillance Points (KSP controls) related to the selling process of financia instrument in compliance with the Control Plan, under the supervision of the Domain Lead
• Collate raw data & information and gather relevant information from internal stakeholders to perform the preparatory works (i.e. data analysis, sampling selection, test steps conduct the tests and data analysis to assess the adequacy and effectiveness of the system of the internal controls.
• When performing KSP controls, assess the quality of the internal processes and procedures in relation to the subject matter covered by the KSPs, adopting a risk-based approach.
• Other ad hoc duties assigned

Requirement

• Degree in Accountancy or related field with minimum 1 year of audit work experiences

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Are you passionate about connecting talent with opportunity? Join us in shaping the future of the financial services industry!

About Us:
The hiring company is a leading player in the financial services sector, committed to empowering individuals and fostering growth. As a Recruitment Officer, you will play a pivotal role in identifying and attracting top talent to join our dynamic team of professionals.

What You’ll Do:

• Talent Sourcing & Acquisition: Identify, engage, and recruit high-potential candidates for various roles in the financial services sector
• Candidate Assessment: Conduct interviews, evaluate qualifications, and match candidates to the right opportunities
• Onboarding Support: Guide new hires through the onboarding process, ensuring a seamless transition into the company
• Strategic Collaboration: Partner with hiring managers to understand workforce needs and craft innovative recruitment strategies
• Brand Building: Represent the company at career fairs and networking events to enhance employer branding
• Data-Driven Insights: Maintain recruitment metrics to optimize hiring efficiency and effectiveness

What We’re Looking For:

• A diploma/degree in Business, Human Resources, or a related field
• Strong communication and interpersonal skills with a knack for building relationships
• A proactive and goal-oriented mindset with a passion for talent acquisition
• Prior experience in recruitment, particularly within the financial services industry, is a bonus
• A team player who thrives in a fast-paced and dynamic environment

What We Offer:

• Competitive compensation and performance incentives
• Professional growth opportunities and mentorship from industry leaders
• A collaborative and supportive work culture
• The chance to make a meaningful impact by shaping the careers of future professionals

Ready to Make a Difference?
If you’re excited about the opportunity to contribute to the growth of a leading financial services company, we’d love to hear from you!

Apply now and join us in creating a brighter future—one hire at a time.

EA Reg. Number: R21100629

EA License Number: 22C1278

Our esteemed client, an established MNC, is searching for a Finance Officer:

Job Responsibilities:

• Maintain an up-to-date billing system and generate accurate invoices in a timely manner.
• Ensure invoices are sent to customers promptly.
• Follow up on payments to ensure timely collection and proper allocation.
• Perform account reconciliations.
• Conduct billing, collection, and reporting activities within specified deadlines.
• Monitor customer accounts for non-payments, delayed payments, or irregularities, and take appropriate actions.
• Maintain accurate and updated customer records in the database.
• Reconcile accounts and resolve payment discrepancies.
• Follow established procedures for processing receipts and cash handling.
• Process payments and prepare bank deposits efficiently.
• Investigate and resolve customer queries in a professional manner.
• Address inquiries from customers and relevant stakeholders promptly.
• Undertake other duties or projects as assigned by the immediate supervisor.

Job Requirements:

• Minimum of O-Level qualification or a certificate in accounting or bookkeeping.
• 1-3 years of experience in accounts receivable and general accounting.
• Proficiency in Microsoft Office applications (Excel, Outlook, Word).
• Knowledge of relevant ERP systems (e.g., Esker, Microsoft Dynamics 365).
• Familiarity with regulatory standards and compliance requirements in accounting.

Additional Information:

• Salary: Up to SGD 3,000 + AWS +VB (1-2 Months)
• Working Location: Tuas Cresent
• Working Hours: Monday to Friday, 8:30am - 05:30pm

kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Job Description

• Industry/ Organization Type: Accounting Firm (Global)
• Position Title: Audit Manager (Technical & Training)
• Working Location: Central
• Working Hours: Monday – Friday (8:45 AM – 5:30 PM)
• Salary Package: Up to $8,000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Assist with reviewing client/audit team working papers on the appropriateness of asset/ liability carrying amounts measured using fair or recoverable values.
• Perform independent valuations for businesses, intellectual property, financial instruments, etc.
• Conduct market and industry research.
• Construct and analyze financial models.
• Develop financial models and establish best practices, workflows, and procedures in related areas.
• Perform financial modelling and forecasting using various methods and tools.
• Review valuation reports for inaccuracies.
• Identify gaps in valuation reports and suggest improvements.
• Understand and apply financial reporting standards; pose relevant challenges and questions on key inputs and assumptions used by management.
• Guide the team in amending reports to clearly articulate valuation conclusions.
• Engage in technical research and consultations, including writing technical publications, reviewing and developing technical working paper templates and training materials, and facilitating/conducting technical training sessions.
• Review and develop training programs, coordinate and conduct training, and monitor CPE hours for audit professionals.
• Participate in other ad-hoc projects as required.

APPLY NOW!!!

• Bachelor’s Degree in Accountancy or equivalent professional qualification.
• At least 5 years of audit experience, preferably from an international public accounting firm.
• A demonstrated deep passion for specialization in technical research and professional training.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67105 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job scope :

• Attend to feedback/complaints/tip offs on Tobacco related offences and work assigned by the Authority

• Conducting observations, patrols and Enforcement activities

. Conducting raids and operations under appropriate supervision of the Authority officers.

• Other consecutive documentation works related to the job assigned and other jobs instructed by the authority

Requirement :

Possess own vehicle

Responsibilities:

• Submission of investigation reports and preparing the relevant documents i.e. advisories, warnings, Notices Of offer of Composition and prosecution papers.
• Investigation work will include taking statements from any witness or suspect in the field or interview room
• Pictures taken for investigations and other relevant documents shall be forwarded to the Authority upon completion of the investigations.
• Key in investigation details into the Authority’s system via the provided computer/laptop as directed by the Authority
• Responding to activation for urgent cases detected at Checkpoints and inland locations.
• Respond to phone activations for urgent cases detected at Checkpoints and inland locations

Requirements :

• Prior substantial working experience with the Singapore Police Force or other related law enforcement agencies;
• Knowledge in conducting investigation, surveillance and inspection;
• Must be physically fit;
• Experience in handling unruly or violent behaviour by offenders;
• Have proficient verbal and writing skills in English and a second language;
• Must be able to handle dynamic situations in the field, including but not limited to the handling of female offenders/witnesses etc.
• Working timing : 8.30 AM to 6.00 PM ( Monday to Friday )

Location : Jalan Bahar

*Seeking for a Settlements Officer with minimum 3 years of experience handling Treasury operations/Settlements in a Bank*

THE COMPANY

This bank is a highly reputable organization. They have a strong leadership and work culture. As they continue to expand their operations, they seek for a Treasury Operations/Settlements officer to be part of their team.

JOB RESPONSIBILITIES

• Handle Treasury products’ transactions (FX, Money markets, Derivatives, Security/Bonds, etc.)
• Handle remittances
• Handle swift operations
• Perform MAS reporting (MAS 610, 650, 755)
• Perform AML checks
• Ensure smooth processing of trades e.g. Input, edit, check trades or fund transfers etc.
• Collect and follow up on documents from counterparties
• Collaborate effectively with other internal and external stakeholders

JOB REQUIREMENTS

• Degree Holders in Business, Finance, Accounting/Commerce (or any relevant education)
• Minimum 3 years of experience handling Treasury operations/Settlements in a Bank
• Meticulous, team player, strong interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Responsibilities:

· Updating and reconciliation of receipts from insurance companies, private and corporate customers, inter-companies, Lazada/Shopee accounts etc. against bank statement;

· Clearing of Statement of Recovery Accounts (SORA) for accident repairs;

· Reconciliation of incidental costs against contractors’ high liabilities,

· Check and follow up invoices not release to accounting;

· Credit evaluation, credit limit overview and release of sales order for credit control;

· Generation of reports such as debtors ageing summary, statement of accounts to customers etc.;

· Preparation of audit schedules;

· Month end check on bank statement to ensure all receipts are taken up;

· Preparation of AR related journals;

· Preparation of AR related management meeting;

· Preparation of bank-in slips for cheques received;

· Other ad-hoc functions.

Requirements:

· Diploma in Accounting or equivalent

· At least with 2 years of relevant working experience

· Proficiency in MS Office applications (Excel/Word/Powerpoint)

· Knowledge and experience in SAP accounting system would be an advantage

· Meticulous with strong analytical and problem solving skills

· Good team player and enjoy working in a fast paced environment

· Good interpersonal and communication skills

Job Responsibilities:

1. Responsible for the drafting, review and filing of various contracts to ensure the accuracy and compliance of contract contents.
2. Write high-quality project promotion copy, assist in marketing activities, and enhance brand awareness and influence.
3. Collect customer project information, ensure the information is complete and accurate, and submit the required information in a timely manner.
4. Support sales managers to complete project-related work, prepare required information and documents, and improve work efficiency.
5. Regularly follow up on customer project progress, maintain customer relationships, improve customer satisfaction, and ensure the quality of after-sales service.



Job requirements:

1. College degree or above, related majors are preferred.
2. At least 1 year of relevant work experience. Applicants with business assistant or copywriting experience are preferred.
3. Be humble and polite, have strong affinity, and have good interpersonal communication skills and teamwork spirit.
4. Have good communication and writing skills in Chinese and English, and be able to handle bilingual documents.

*Seeking for a Settlements Officer with minimum 3 years of experience handling Treasury operations/Settlements in a Bank*

THE COMPANY

This bank is a highly reputable organization. They have a strong leadership and work culture. As they continue to expand their operations, they seek for a Treasury Operations/Settlements officer to be part of their team.

JOB RESPONSIBILITIES

• Handle Treasury products’ transactions (FX, Money markets, Derivatives, Security/Bonds, etc.)
• Handle remittances
• Handle swift operations
• Perform MAS reporting (MAS 610, 650, 755)
• Perform AML checks
• Ensure smooth processing of trades e.g. Input, edit, check trades or fund transfers etc.
• Collect and follow up on documents from counterparties
• Collaborate effectively with other internal and external stakeholders

JOB REQUIREMENTS

• Degree Holders in Business, Finance, Accounting/Commerce (or any relevant education)
• Minimum 3 years of experience handling Treasury operations/Settlements in a Bank
• Meticulous, team player, strong interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Key Roles and Responsibilities

• To troubleshoot and maintain/service security systems at clients’ premises
• Attend to fault calls during office hours and standby duties after office hours in rotating duty roster
• Liaise closely with client representatives on all service/maintenance related issues.
• Manage day-to-day client interactions and expectations for optimal results..
• Familiarize yourself and deliver customer satisfaction base on each client’s business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required

Requirements

• Min Higher Nitec & Nitec in Mechatronics/Electrical/Electronic Engineering or relevant with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Knowledge in IT/Network/Server is an added advantage.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.
• Required to perform standby duties
• Driving License – Preferably if candidate possess own vehicle
• Singapore Citizens are preferred
• Location is at Shan Road
• 5.5 work day

HR tasks

To handle full spectrum of HR work

MOM WP/SP/EP application

PR application

Payroll computation

Experience in HR is a must, experience in F&B industry is preferred

Admin tasks

Opening of tax and secretarial files

Photocopying of documents

Printing of reports

Filing of documents

Answering and directing phone calls

Mailing of invoices

Opening of letter box

In charge of photocopier machine and contact xerox if any issues with machine

Managing office supplies and inventory, including stationery

Sorting of documents

Open letters for clients

Handling and distributing incoming and outgoing mail, packages, and deliveries

Maintaining and updating records, databases, and files

Providing administrative support to other team members or departments

Overall, the admin's job is to provide essential administrative support to ensure smooth and efficient day-to-day operations of the organization or department.

Salary depends on experience and skills

Job Description:

• Responsible for all safety aspects of the construction site
• Prepare and conduct safety inspection
• Ensure all safety policies, procedures and regulations compliance with MOM Workplace Safety and Health Act
• Manage and lead WSH Coordinators
• Prepare safety reports and conduct internal safety related training
• Assisting company safety related certifications and awareness
• Other adhoc duties assigned from time to time

Job Requirements

• Registered WSHO with MOM
• Minimum Diploma in Workplace Safety And Health/ Occupational Health and Safety.
• Relevant working experience in construction industry will be advantageous

Job Summary

Assist Unit Leader, Residential Care (RC) in the operations of the Home to ensure that all the residents are provided with quality care and protection.

Provide proper supervision, guidance and quality care are delivered to the children or youths in an identified unit (approx. 10 to 15 residents) in Melrose Home.

Duties and Responsibilities

Home Management

• Programme Development:

To support and support the Unit Leaders and Senior Guidance Officers’ efforts in developing and implementing biopsychosocial or educational programmes in the unit.

Resident Management:

• Supervision of Residents’ Physical Needs - To ensure residents received adequate food nourishment and support them in doing their laundry.

Supervision of Residents’ Psychosocial Needs

• To provide supervision and care to the residents. The GO is to actively promote the involvement of all residents in the Home’s social group, counter the isolation of individuals by others, nurture friendships between residents, and support those residents who for any reason do not readily “fit in” to the social group.
• To guide and develop socially acceptable behaviour in residents, in a manner that does not infringe on their rights or the rights of others, and which is consistent with sound behaviour management principles.
• To support the residents’ adherence to the Unit’s behaviour management system. This system gives clarity to the rules and requirements of the Home and sets clear expectations on how residents should relate to one another.
• To manage residents’ behavioural issues using a trauma-informed approach.
• To provide guidance for residents in supporting their growth and development and motivate/mentor the residents.
• To provide support for the positive social and emotional development of the residents.

Health and Hygiene

• To ensure the proper maintenance and cleanliness of the Home’s premises and the unit’s dormitory.
• To educate and reinforce acceptable personal hygiene standards to youth and children.
• To oversee the medical and health needs of the residents in the unit.

Academic and Cognitive Needs

• To oversee the academic needs of the residents in the unit.

Crisis Management

• To provide on-site incident or crisis management when necessary

Supervision Outside of Melrose Home

• To escort and supervise youths and children to and from the clinic, the hospital, the school or to attend programmes and activities outside the Home.

Integrated Care Plans

• In consultation with the Caseworker, to support the Residents’ integrated care plans through the programmes delivered in the unit or through day to day tasks/activities

Undertake any other duties directed by Unit Leader and / or Manager, RC

Note: The residential home setting is a 24/7 facility. Guidance Officers are rostered to work shifts (sometimes 7am to 4pm, mostly 1pm to 10pm; 5 days a week with 2 rotational off days).

At One World International School, our mission is to develop inquiring, compassionate, reflective lifelong learners who respect all cultures and care for our world. Our vision is that we aspire to be leaders in providing world-class quality and affordable education to all students with an emphasis on values, collaboration, creativity and service to others.

OWIS is looking at appointing a Parent Liaison Officer / Global Care Officer who will be working closely with the Admissions team. The Parent Liaison Officer / Global Care Officer plays a pivotal role in supporting the admissions and sales teams by efficiently managing administrative processes, providing accurate information to prospective families, and delivering superior multilingual customer service to ensure smooth enrollment processes and drive success.

Key Responsibilities

1. Administrative Support

• Prepare, organize, and manage enrollment-related documentation, such as forms and contracts.
• Maintain and regularly update prospective and current student records in databases (e.g., CRM systems).
• Monitor and follow up on inquiries promptly and professionally.
• Conducting School tours

2. Customer Engagement

• Serve as the main contact for inquiries, addressing questions from parents and agents in multiple languages whenever possible.
• Coordinate and schedule school tours, meetings, and interviews for prospective families.
• Provide accurate and comprehensive details about the school’s programs, facilities, and admissions processes.

3. Collaboration with Admissions and Sales Teams

• Assist in creating reports, presentations, and data insights for the admissions team.
• Support the design and distribution of promotional and marketing materials.
• Actively participate in open houses, webinars, and recruitment campaigns.

4. Communication and Coordination

• Liaise with internal departments, such as academics and finance, to facilitate smooth admissions.
• Collaborate with external agents and stakeholders to ensure seamless student onboarding.

5. Performance Tracking

• Monitor KPIs related to admissions and enrollment goals.
• Analyze enrollment trends and provide actionable recommendations for improvement.

Qualifications

• Diploma or degree in business administration, marketing, or a related discipline.
• Prior experience in sales, customer service, or administrative roles; experience in the education sector is preferred.
• Multilingual abilities (preferred) to support a diverse parent, client and student population.
• Proficiency in CRM tools, Microsoft Office Suite, and digital communication platforms.

Skills and Competencies

• Strong verbal and written communication skills, including the ability to communicate in multiple languages.
• Exceptional organizational and multitasking abilities.
• A customer-focused mindset with a talent for building positive relationships.
• Analytical thinking for tracking data and generating insights.
• Team player with effective collaboration skills.

Performance Goals

• Ensure timely and professional responses to inquiries, supporting high levels of customer satisfaction.
• Meet deadlines for administrative tasks and reporting.
• Contribute to enrollment targets through effective support and engagement.

Location: Nanyang Campus