• Singapore Based (Kranji)
• Monday - Saturday, 0830am - 0530pm
• Degree in Engineering (Civil) or equivalent (Recognized by PEB); Versed in PUB(WRN) projects with more than 5 Year(s) of working experience
• Career Progression Opportunities

Responsibilities

Project Management

• To resolve all technical and non-technical issues during the project lifecycle.
• To ensure the tracking and monitoring of items per contractual requirement.
• Responsible for submission and monitoring of technical drawings, method statements and proposals.
• To ensure construction meeting client & regulatory requirements.
• To carry out short-term planning to meet site progress.
• To co-ordinate, program and monitor site work, materials, plant & equipment.
• Carry out project objectives to align with company goals.
• Minimize material wastage on-site and maximize machinery/equipment usage.
• To control the allocated direct workforce effectively i.e. no. of direct workers and overtime etc.
• Follow approved construction method that is cost effective, productive & without compromising on Quality.
• Achieve targeted progress of works to ensure the intended cash flow.

Technical Understanding

• Fully understand project drawings and scope of work.
• Understand the implications of different technical choices so as to meet the project objectives.
• Involving in providing value engineering solutions basing on his knowledge.
• To have knowledge in the preparation of engineering project proposals and method statements.

Requirements

• Candidate must possess at least Degree in Engineering (Civil) or equivalent (Recognized by PEB).
• Versed in PUB(WRN) projects with more than 5 Year(s) of working experience in the related field is an advantage

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

This is an individual contributor role responsible for solving problems and taking a broad perspective to identify innovative solutions. This is at intermediate professional level and works independently with minimal guidance, and requires a high level proficiency in networking and security disciplines

Essential Functions:

• This position is responsible for day-to-day operational management  of network security appliances such as firewalls , proxy systems ,DDoS protections etc.

• Primary responsibilities includes, updating firewall rules/policies to meet customer requirements, validating that user requests do not allow unauthorized network access, firewall log analysis, troubleshooting network connectivity problem via use of packet captures using packet capture technologies.

• Having broad knowledge of information security , understanding application ,data , threats and mitigation , and security trends. 

• Troubleshooting firewall fault conditions and coordinating firewall rebuild efforts.

• Coordinates with the Security Operations Center to proactively defend against the known exploits and vulnerabilities.

• Configures internet proxy servers to restrict corporate internet access to support the company's acceptable use policy.

• Diagnoses and resolves network connectivity problems in short time frames.

• Applies security software patches, and assists in capacity expansions.

• Updates incident and change management records.

• Provides technical support for activities that improve the security posture of Visa's networks.

• Provides 24x7 on-call support whenever preformation the duty of on-call, which has roaster that is rotated.  

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Fire Protection Engineer x 2 Headcount
• 5.5 Days || 8.30am - 5.30pm (Mon - Fri); 8.30am - 12.30pm (Sat)
• Working location: East (Near Changi Village area)
• Company is M&E Service Provider at Singapore

Requirements

• Diploma/ Degree in Mechanical Engineering/Building Services
• 2 - 5 years of relevant experience ( 1xJunior, 1xSenior )
• Experience in Water Mist system and/or foam system is added advantage

Job scope

• To monitor and supervise sub contractors’ work progression according to shop drawings, method statements, material and samples
• To liaise and work with relevant authorities, sub-contractors or clients on shop drawings, materials and samples
• Review and align Fire protection design drawings to ensure compliance with design specifications and guidelines (Sprinkler System, Fire Alarm System, Hose reel System, Wet/Dry riser system, Fire Hydrant System, Fire man intercom system)
• Knowledge in M&E and able to Identify discrepancies between M&E, structural, ID, architectural and client provisions
• Manage and execute project as per the schedule
• To attend meeting with contractors to address issues and update progress
• Study and reviewing of drawings, specifications for compliance
• Allocate work to supervisors and ensure jobs are correctly and properly achieved within standards and SOP.
• Plan and lead testing and commissioning of the fire protection systems.
• Follow up with site / authority inspections, defects rectifications of the fire protection work.
• Plan and prepare OMM, training, As-Builts drawings for handing over of completed fire protection systems to client.
• Follow up with maintenance of fire protection systems during DLP

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

• Fire Protection Engineer x 2 Headcount
• 5.5 Days || 8.30am - 5.30pm (Mon - Fri); 8.30am - 12.30pm (Sat)
• Working location: East (Near Changi Village area)
• Company is M&E Service Provider at Singapore

Requirements

• Diploma/ Degree in Mechanical Engineering/Building Services
• 2 - 5 years of relevant experience ( 1xJunior, 1xSenior )
• Experience in Water Mist system and/or foam system is added advantage

Job scope

• To monitor and supervise sub contractors’ work progression according to shop drawings, method statements, material and samples
• To liaise and work with relevant authorities, sub-contractors or clients on shop drawings, materials and samples
• Review and align Fire protection design drawings to ensure compliance with design specifications and guidelines (Sprinkler System, Fire Alarm System, Hose reel System, Wet/Dry riser system, Fire Hydrant System, Fire man intercom system)
• Knowledge in M&E and able to Identify discrepancies between M&E, structural, ID, architectural and client provisions
• Manage and execute project as per the schedule
• To attend meeting with contractors to address issues and update progress
• Study and reviewing of drawings, specifications for compliance
• Allocate work to supervisors and ensure jobs are correctly and properly achieved within standards and SOP.
• Plan and lead testing and commissioning of the fire protection systems.
• Follow up with site / authority inspections, defects rectifications of the fire protection work.
• Plan and prepare OMM, training, As-Builts drawings for handing over of completed fire protection systems to client.
• Follow up with maintenance of fire protection systems during DLP

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

(2 years contract renewable)

5 days, 8.30am- 5.50pm

Salary: $2800- $3000 (AE), $3500 (System engineer) + Allowance

Location: East, and clients site whenever required

Job scope:

• To provide support on maintenance project.
• Handle system administration, network support, implementation, troubleshooting in Windows / Linux / Unix.
• Hands on experience in managing LAN / WAN / Routers / Switches / DNS / VPN and Firewall is preferred.

Requirements:

• At least a Diploma in Engineering (Electrical/Electronic), Computer Science/Information Technology or equivalent.
• Must have at least 1-2 years of Server experience
• Able to work on scheduled standby on rotating weeks

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

• Singapore Based (Gul Crescent - Company Transport @ Chinese Garden, Lakeside, Boon Lay)
• Monday to Friday: 8.15am - 5.45pm
• Diploma in electrical and electronic or mechatronics engineering; min 3 yrs experience
• Career Progression Opportunities

Job Description:

• Must be able to perform troubleshooting on various electrical circuitry
• Engine and hydraulic knowledge with 2 years working experience in automobile industry (Electrical & Mechatronics) will be an advantage
• Assist Service Manager to manage the service department
• Able to lead a team of technicians and engineers to provide excellent service support

Requirements:

• Minimum Diploma in electrical and electronic or mechatronics engineering
• Posses Class 3
• Min 3 yrs experience

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is a distributor of automotive and industrial solutions.

• Manage and configure infrastructure systems and applications, network devices, desktops, mobile devices, and remote devices.
• Ensure automatic system backups, successful execution of recovery and disaster recovery plans, application of patches, and closely monitor system resource usage.
• Collaborate with external vendors to ensure compliance with Service Level Agreements (SLA).
• Research and source products, solutions, and vendors for ongoing projects.

Requirements:

• Diploma in Computer Science/Information Technology or equivalent.
• At least 2 years of relevant working experience.
• Skilled in enterprise networking, with expertise in WAN, LAN, and VPN optimization, implementation, and support.
• Knowledgeable about Alcatel PABX, FortiGate devices, Cisco Systems, and Unifi Wireless AP Controllers.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Technology Solutions Office is looking for Software Engineer

Internal Code: A24125

What will you do?

• Work with project leads, developers and operations on a live commercial project that has more than one million users on its platform.
• Software support and maintenance of deployed products and solutions
• Work closely with project management and experience design team to deliver project outcomes

• Strong hand-on experience in NodeJS Technologies
• Solid hand-on experience with AngularJS, ReactJS
• Knowledge of Object-Oriented Programming and SQL
• Experience with React Native, Microsoft SharePoint is a plus
• Proficient knowledge of languages such as .NET and/or Java will be a plus
• Ability to manage a hosting environment, including database administration as well as scaling applications to handle load changes
• Experienced in developing on Unix/Linux environments
• Effective communication skills & customer-oriented mindset
• Ability to work with a multiple team and stakeholders
• Enjoy constant learning and working with new technologies
• Excellent critical thinking and problem solving skills
• Experience in public sector projects is a plus
• Candidates who had previously managed small teams will be considered for the Senior/Lead positions
• Appointment will commensurate with experience and qualification.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is strongly preferred.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

As a Lead Data Engineer, you will play a leading role in designing, building, and optimizing our data infrastructure, ensuring that it supports the advanced analytics need of the bank. You will oversee a team of data engineers, working closely with data analysts, DevOps team, infrastructure engineers, and other stakeholders to deliver high-quality data solution.

Your main responsibilities will include:

• Design, develop, and implement Spark Scala applications and data processing pipelines to process large volumes of structured and unstructured data.
• Integrate Elasticsearch with Spark to enable efficient indexing, querying, and retrieval of data.
• Optimize and tune Spark jobs for performance and scalability, ensuring efficient data processing and indexing in Elasticsearch.
• Collaborate with data engineers, data scientists, and other stakeholders to understand requirements and translate them into technical specifications and solutions.
• Design and deploy data engineering solutions on OpenShift Container Platform (OCP) using containerization and orchestration techniques.
• Optimize data engineering workflows for containerized deployment and efficient resource utilization.
• Collaborate with DevOps teams to streamline deployment processes, implement CI/CD pipelines, and ensure platform stability.
• Monitor and optimize data pipeline performance, troubleshoot issues, and implement necessary enhancements.
• Implement monitoring and logging mechanisms to ensure the health, availability, and performance of the data infrastructure.
• Document data engineering processes, workflows, and infrastructure configurations for knowledge sharing and reference.
• Stay updated with emerging technologies, industry trends, and best practices in data engineering and DevOps.
• Provide technical leadership, mentorship, and guidance to junior team members to foster a culture of continuous learning and innovation to the continuous improvement of the analytics capabilities within the bank.

• Bachelor's degree in Computer Science, Data Engineering, Information Technology, or a related field.
• At least 10 years of experience as a Data Engineer, working with Hadoop, Spark, and data processing technologies in large-scale environments.
• Strong expertise in designing and developing data infrastructure using Hadoop, Spark, and related tools (HDFS, Hive, Ranger, etc)
• Experience with containerization platforms such as OpenShift Container Platform (OCP) and container orchestration using Kubernetes.
• Proficiency in programming languages commonly used in data engineering, such as Spark, Python, Scala, or Java.
• Knowledge of DevOps practices, CI/CD pipelines, and infrastructure automation tools (e.g., Docker, Jenkins, Ansible, BitBucket)
• Experience with Grafana, Prometheus, Splunk will be an added benefit
• Strong problem-solving and troubleshooting skills with a proactive approach to resolving technical challenges.
• Ability to manage multiple priorities, meet deadlines, and deliver high-quality results in a fast-paced environment.
• Experience with cloud platforms (e.g., AWS, Azure, GCP) and their data services is a plus.

Job Description

• Develop and implement quality control procedures and processes to ensure compliance with project specifications, regulatory requirements, and industry standards.
• Conduct regular inspections and audits of materials, equipment, processes, and finished products to identify non-conformities and deviations from quality standards.
• Perform comprehensive quality assessments and measurements, including statistical analysis, to evaluate product and process performance.
• Conduct QAQC daily checks.
• Prepare monthly QAQC report for submission to Corporate QAQC Department.
• Conducting monthly QAQC Training to Sub-contractors.
• Issuance of QAQC Non-compliance to sub-contractors.
• Attend monthly QAQC presentation and meeting at Corporate QAQC Department.

Requirements

• Bachelor's degree in Engineering or a related field.
• Min 5 years of experience as QAQC Engineer or related role.
• Proven experience as a QAQC Engineer or in a similar quality control role.
• Architectural-trained or Structural-trained work experience.
• Familiarity with construction industry quality standards and regulatory requirements.
• Proficiency in quality control tools and techniques, such as statistical analysis, root cause analysis, and corrective/preventive actions.

• To perform installation, configuration and set-up of all new computer equipment
• General Technical Trouble-shooting on

I.T hardware and software products (Desktop PC, Laptop, Printers and Audio Video Projectors etc.)

· Perform new PC hardware deployment to end user.

• Level support for Client Applications.
• Usage and basic administration on Azure AD, Microsoft Intunes, on-premises AD Domain support.
• Handle incoming calls from end user for

I.T matters.

• Login Incident tickets for attended cases.
• Work closely with various IT resolver group to resolve customer software desktop issues

Requirements:

· Minimum of Diploma (IT, Engineering or Related Disciplines)

· IT certification will be an added advantage

· Possess IT skills in MS Windows, desktop hardware and network environments

·Ability to work in teams

Our client provides advanced instruments and systems designed for high performance across various industries.

• Prepare service and spare parts quotations to customer inquiries.
• Build and maintain strong customer relationships to ensure high-quality service and support.
• Perform in-house repairs and on-site commissioning for gas and water quality analysers, CEMS, and AQMS, troubleshoot issues.
• Collaborate with customers to address service concerns and offer technical solutions.
• Support the project team in conducting FAT and SAT and deliver product training to end users and distributors.

Requirements:

• Degree in Mechanical Engineering/Environmental Science Engineering or equivalent.
• At least 2 years of experience in the analytical instruments.
• Good knowledge of gas analyzers, CEMS, and water quality analyzers.
• Customer-oriented with a positive attitude, along with excellent planning and time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are seeking a skilled and motivated Data Engineer with expertise in Hadoop, Spark, OpenShift Container Platform (OCP), and DevOps practices. As a Data Engineer, you will be responsible for designing, developing, and maintaining efficient data pipelines, processing large-scale datasets. Your expertise in Hadoop, Spark, OCP, and DevOps will be crucial in ensuring the availability, scalability, and reliability of our ML Solutions.

Your main responsibilities will include:

• Implement data transformation, aggregation, and enrichment processes to support various data analytics and machine learning initiatives
• Collaborate with cross-functional teams to understand data requirements and translate them into effective data engineering solutions
• Ensure data quality and integrity throughout the data processing lifecycle
• Design and deploy data engineering solutions on OpenShift Container Platform (OCP) using containerization and orchestration techniques
• Optimize data engineering workflows for containerized deployment and efficient resource utilization
• Collaborate with DevOps teams to streamline deployment processes, implement CI/CD pipelines, and ensure platform stability
• Implement data governance practices, data lineage, and metadata management to ensure data accuracy, traceability, and compliance
• Monitor and optimize data pipeline performance, troubleshoot issues, and implement necessary enhancements
• Implement monitoring and logging mechanisms to ensure the health, availability, and performance of the data infrastructure
• Document data engineering processes, workflows, and infrastructure configurations for knowledge sharing and reference
• Stay updated with emerging technologies, industry trends, and best practices in data engineering and DevOps
• Provide technical leadership, mentorship, and guidance to junior team members to foster a culture of continuous learning and innovation to the continuous improvement of the analytics capabilities within the bank

• ·Bachelor's degree in Computer Science, Information Technology, or a related field
• Proven experience as a Data Engineer, working with Hadoop, Spark, and data processing technologies in large-scale environments
• Strong expertise in designing and developing data infrastructure using Hadoop, Spark, and related tools (HDFS, Hive, Pig, etc)
• Experience with containerization platforms such as OpenShift Container Platform (OCP) and container orchestration using Kubernetes
• Proficiency in programming languages commonly used in data engineering, such as Spark, Python, Scala, or Java
• Knowledge of DevOps practices, CI/CD pipelines, and infrastructure automation tools (e.g., Docker, Jenkins, Ansible, BitBucket)
• Experience with Graphana, Prometheus, Splunk will be an added benefit
• Strong problem-solving and troubleshooting skills with a proactive approach to resolving technical challenge
• Ability to manage multiple priorities, meet deadlines, and deliver high-quality results in a fast-paced environment

About Caxton Associates:

Caxton Associates, founded in 1983, is a global trading and investment firm with offices in London, New York, Monaco, Singapore and Dubai. Caxton Associates’ primary business is to manage client and proprietary capital through global macro hedge fund strategies.  Assets are managed via a broad mandate to trade in a variety of global markets and instruments.

About the role:

We are seeking a hands-on, proactive and highly independent Desktop Support Engineer to manage our IT support and operations for our Singapore office (approx. of around 15 users). You will be directly reporting to our IT Support & Helpdesk Manager, based in London. The Desktop Support Engineer will be required to research issues and bring resolution to complex problems. 

The working hours are 7:30AM to 17:00PM with rotational after-hour support shared between the team. The role sits as part of a broader team responsible for global desktop support and desktop engineering.  This is a 5-day in office role.

The role will provide many learning opportunities such as Office 365 Administration, Exchange Online, MS Teams Administration, Endpoint Management (InTune), Azure and Active Directory Identity Administration.

Responsibilities:

• Support Role:

o   Provide desktop support to the end users (trade floor and operations). This includes: installation, repair, servicing and maintenance of hardware (e.g. printers/scanners) equipment.

o   Provide in office and remote support to our Singapore users.

o   Setup all video and audio conference calls in our Singapore office.

o   Support, maintain, and troubleshoot hardware and software updates on the trade floor

o   Perform PC workstation moves, add, changes. 

o   Responsible for maintaining the ticket queue (utilising Asana) and assign them to appropriate group as needed.

o   Respond to malware virus alert and take appropriate step to block, isolate, and mitigate risk exposure.

o   Involve with after hours on-call support rotation and Friday patching of PCs.

o   Providing onsite support, build relationships with Executives, Portfolio Managers and Infrastructure staff assisting them with questions, incidents and service requests.

• Essential technical skills & experience:

o   Trade applications: Bloomberg and X_Trader

o   Microsoft O365 (Windows 10/11 support), Adobe Acrobat, Google Chrome

o   Active Directory

o   Mobile telephony support (Microsoft Intune MDM, Cisco IP phones and IP communicator software)

o   Remote desktop (Cato VPN)

o   Confluence

o   Proprietary developed applications.

• Project Role:

o   Create package for automated deployment - globally deploy changes and remove software.

o   Create, deploy and troubleshoot Windows 10 images via MDT/WDS

o   Analyse and revamp current group policies.

• Minimum 5 years of relevant experience, preferably in banking/financial services industry.
• Ability to work independently, and sufficiently qualified to handle situations locally outside of UK/US hours.
• Ability to work in a fast paced, high pressure work environment.
• Strong customer support skills with a focus on delivering high quality service.
• Strong communication and interpersonal skills and a self-starter.
• Strong collaborative skills with the ability to work effectively in a team-oriented environment.
• A keen eye for detail, a curious mindset, and a willingness to challenge the status quo.
• Willing to work off-hours and weekends as needed to address critical issues or system maintenance.
• Powershell experience is a plus.
• Displays and operates at the highest degree of ethics and integrity.

Our client provides solutions from industries like pharmaceuticals, medical devices, automotive, electrical, industrial, and consumer goods.

• Assemble, troubleshoot, and install stations, ensuring correct pre-alignment and machine performance with support from the Manufacturing Manager.
• Deliver technical training to customers on hardware, pneumatics, setup, and maintenance processes.
• Assist with installations at customer sites and create project documentation.
• Collaborate with Project Engineers to meet deadlines, budgets, and share technical challenges.

Requirements:

• Nitec in Mechanical/Mechatronics engineering
• At least 3 years of experience in the automation or machine building industry.
• Familiar with project documentation and preparing manufacturing documents.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client provides advanced instruments and systems designed for high performance across various industries.

• Connect with prospective clients to provide tailored semiconductor solutions.
• Manage the entire sales process, from prospecting to after-sales support.
• Liaise with global teams and R&D to tailor solutions to customer needs.
• Drive growth by exploring industry trends and opportunities in the SEA market.
  Foster and sustain strong client partnerships.

Requirements:

• Degree in Materials Science or equivalent.
• At least 2 years of sales experience in the Metrology/Scientific Industry.
• Good understanding of semiconductor processes for laboratory equipment uses for failure analysis, quality control and metrology equipment for thin film.
• Excellent communication, negotiation, and customer relationship skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Identify customer needs and recommend product solutions.
• Responsible for the technical support for both presales and post sales.

Requirements:

• Degree in Electronics/Electrical Engineering
• At least 2 years of sales experience in artificial intelligence/physical security/CCTV or smart workspace solution.
• Knowledge of TCP/IP, Network Structure, Firewall, LAN and VLAN

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

1. Understanding of protocols like HTTP/HTTPS/FTP/SFTP/AS2 etc
2. Programing experience in Java
3. Familiarity with Linux operating system and commands
4. Capability to troubleshoot integration issues efficiently
5. Handling a broad range of software and other programming tasks to ensure that their systems integrations are functional.
6. Six months contract (extendable)

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Our client provides the machinery, tools and technology in getting the best end glass quality.

• Manage all maintenance related problems on site, troubleshoot and provide technical support to customers.
• Responsible for site acceptance tests, commissioning and start-up assistance.
• Handle the customers on after sales service, understand and help customers define their needs.
• Perform trainings to enable users in optimizing the product performance.

Requirements:

• Diploma in Electrical/Mechanical/Mechatronic Engineering or equivalent
• At least 2 years of relevant working experience in servicing machineries.
• Independent with good time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

Additional Description:

For this position, we are looking for an ICT Security Engineer proficient in Elastic Stack to assist one of our clients – a leading global investment bank.

 The team is looking for an ICT Security Engineering professional to increase its capability to improve the detection & reaction to Cyber Threats by:

• Deploying, maintaining and improving the new SIEM infrastructure

The new joiner will work in close collaboration with Production Infrastructure & Observability teams. Finally, the new joiner will fully be part of the Production CSIRT / SIEM Engg team with the opportunity to expand the scope of activities within the team.

Responsibilities:

• Install and administrate the servers of the SIEM Infrastructure
• Develop automation on the different tasks and self-service tool
• Participate to the integration of new technologies logs
• Support logs parsing using custom parser/GROK development
• Project management
• Be a full time member of the Production CSIRT / SIEM Engg team and participate to the various activities of the team
• Contribute to the Permanent Control framework for implementation of policies and procedures in day‐to‐day business activities, such as Control Plan.
• Comply with regulatory requirements and internal guidelines.
• Contribute to the reporting of all incidents according to the Incident Management System

• Production experience across the following technologies:
• Working knowledge of Elastic stack (Elasticsearch / Logstash / Kibana / Beats) including data ingestion, management, monitoring & analytics. (Mandatory)
• In-depth experience with Kafka
• Good working knowledge of Linux (RedHat/Ubuntu)
• Programming skills (Python or Bash) is appreciated.
• Experienced production support engineer
• Platform integration skills are a plus - Experience in installation, configuration, documentation and administration of multiple pre-production and production platforms in both virtual and physical environments.
• Experience & skills in automation tools (e.g. Ansible) & DevOps pipelines are appreciated.

Specific Requirements:

• Candidate must have a overall 7 or more years of experience with minimum 4-5 years on relevant scope ie. Expertise in handling ELK stack for large platform or architecture.

• Regular team buildings
• 18 leave days / year
• Insurance: Hospitalization, GP, Dental and Optical
• Annual bonus
• Working hours: from 9am to 6pm, Monday to Friday
• Training and certifications paths