1,Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level 4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

• Infrastructure setup, design, and performance should be planned, built, and optimized.
• Manage the backend information systems, such as the virtualization platform and virtual machines, network storage, backup, and fiber channel switches.
• Extensive knowledge of administering Linux. must be at the expert level
• Strong network fundamentals – IPv4/IPv6 – addressing, NAT, Routing
• Private cloud administration experience is a must – VMWare / Hypervisor
• In-depth experience in DNS, DHCP, Proxies, Linux firewalls & network security is a must.
• Maintain and Administer Security Appliances of different projects
• Design and propose a plan that will improve the hosting service of the Data Center
• Strong understanding of High Availability setup for Linux/Windows applications (etc. webs, database)
• Troubleshooting and maintenance of networks and systems
• Good to have disaster recovery planning and execution

Defines and develops the value proposition to lead the formulation and definition of AI use case objectives and technical requirements based on user needs, an understanding of business value industry requirements and machine learning and statistical models.

Conceptualizes, builds, develops, and enhances a client's analytical models. Determines the right modeling techniques to answer the use case, available structured and unstructured data, cost and timing constraints to solve the large and complex business issues and delivers compelling and clear business focused insights.

Works with large scale computing frameworks, data analysis systems, and modeling environments. Embeds AI and analytic models into enhanced large-scale business processes and operational systems by collaborating with Application Developers and Infrastructure Architects.

As a recognized subject matter expert and authority, applies analytics methods and adds value to problem domains.

Influences a client's strategic decisions by using deep industry expertise and deploying innovative AI solutions in the operational systems.

Education And Experience Required

• PhD degree in Computer Science, Engineering, Mathematics, Physics or related field with 5+ years of relevant experience.
• OR Master´s Degree in these areas and at least 8 years of relevant experience.

Knowledge and Skills

• Extensive knowledge of data science and data engineering methodologies including but not limited to classical regression, machine learning, deep learning, association rules, sequence analysis, cluster analysis, computer vision and natural language processing.
• Extensive knowledge of Python and expertise with deep learning frameworks such as PyTorch and TensorFlow.
• Experience with large scale training and inference, and machine learning pipelines in production systems.
• Knowledge of Generative AI and Large Language Models, including prompting and finetuning techniques.
• Understanding of software engineering methodologies and design patterns, as well as IT enterprise architectures (containers and container orchestrations solutions, cloud solutions).
• Ability to translate business requirements into mathematical models and data science objectives to achieve measurable business outcomes.
• Advanced communication and presentation skills.
• Strong analytical and problem-solving skills.
• Excellent interpersonal skills and effectiveness in working across geographical boundaries.

Business Acumen:

• Relates risks and challenges the customer should expect to encounter with the solution with other client efforts or projects (use of internal knowledge of organization; trusted advisor relationship).
• Develops Architecture Specification deliverables that map customer business requirements into complete information systems (technologies, processes and people) or operational solutions.
• Ability to consistently apply business management and financial concepts, capital investment, financial modeling, and general aspects of business contracts. Use this knowledge to analyze business needs and develop meaningful business recommendations.
• Ability to apply knowledge of how the industry uses IT to address business challenges using, for example, technical standards and infrastructure, cross-industry trends that impact IT investment, industry-specific roadmaps, and IT enablers.
• Ability to perform business process analysis/synthesis using modeling or simulation tools and techniques, such as workflows and diagrams to show interrelationships of multiple processes, tracking instances/characteristics of process elements.

Technical:

• Broad IT industry knowledge with depth in multiple areas.
• Has pulse on future technology or operational trends as they relate to and support customer business directions ("trusted advisor" role).
• Broad knowledge of IT and business standards and best practices and how to apply them appropriately in solutions.
• Expert or Master level of knowledge of multiple technologies or IT disciplines.
• Able to design planning for accessibility, scalability, and availability.

Engagement Delivery:

• Ability to write Statements of Work for large enterprise or global level solutions that span multiple technologies or operational areas.
• Ability to apply program/project management methods and processes to define, plan, cost, resource, track and ensure the accomplishment of targeted goals for large enterprise or global level projects.
• Successfully works on project teams (individual success defined by how the organization works as a team, including resource and skill sharing across the organization).

Opportunity Pursuit:

• Able to play a leadership role in business development activities for large, complex opportunities.
• Lead in identifying, qualifying, and closing large, complex opportunities.
• Positions the company offering against the competition.
• Is able to provide the company with the voice of the account.
• Play key role in preparing proposals and bids for large, complex opportunities.
• Manage internal reviews and contribute to solution governance processes for large, complex opportunities.
• Build rapport and trust with client.
• Demonstrates excellent consultative, solution selling skills.

Leadership:

• Collaborates effectively with the project manager to manage regional and global projects as necessary. For architectures of project scope may include the technical management of customer staff assigned to implementation team.
• Plays a leading role in the AI & Data Science profession at both local and regional level.
• Makes consistent and ongoing high quality contributions (at least 4 per year) to the company knowledge systems that are recognized by the AI & Data Science and Architect professions to represent best practice.
• Makes formal recommendations to improve the level of job satisfaction for other company employees working on the project.
• Can significantly contribute in the development of new company services and modifications to the methodology.
• Leads in development and delivery of training.
• Coaches and mentors junior level individuals within the AI & Data Science and Architect professions.
• Leads in the definition of the company unit's processes, standards, and policies.

Consulting:

• Build and manage long-term, strategic relationships at CEO and CIO level.
• Excellent customer influence and negotiation skills.
• Ability to strategically consider all sides of an issue within the contexts of time, breadth, and range of options.
• Ability to systematically gather, assess and apply critical organizational, technical, operational, and sales/marketing information for business decisions.
• Ability to prepare clear, concise, and persuasive communications for multiple audiences, including demonstrating effective writing and presentation skills, listening actively, and projecting a credible image.
• Ability to articulate technical or operational problems into understandable business terms appropriate for the audience.

Communication:

• Able to design and present high-impact messages to customer's Executive level management.
• Able to use a wide variety of presentation tools to persuasively communicate complex messages to multiple audience levels, including Executive level management.
• Ability to use prepared and create complete original materials to communicate with the customer. Communicates mostly strategic information and some tactical information.
• Has excellent speaking and writing skills with proven capability to represent the company at external customer and industry events.

about the role

• Design and implement cloud-based systems that are scalable, secure, and cost-efficient.
• Automate infrastructure provisioning, configuration management, and deployments using tools like Terraform, CloudFormation, or Ansible.
• Develop and manage CI/CD pipelines to accelerate the delivery of applications and services.
• Monitor and optimize cloud environments for performance, availability, and cost-effectiveness.
• Ensure system security by implementing IAM, encryption, and access control policies.

Skills and experience required

• Bachelor’s degree in Computer Science or related field
• Minimum of 5 years of experience in cloud infrastructure implementation, and management.
• Hands-on experience with one or more cloud platforms (e.g., AWS, Azure, GCP).
• Proficiency in automation tools and scripting languages (e.g., Terraform, Ansible, Python, Shell).

To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

What a System Interaction Engineer does at HP:

• Partner with the R&D, NPI and Manufacturing teams for both Supplies and Printer organizations to deliver on program deliverables.
• Define and design System Interaction testing to evaluate product performance and programs intent of meeting or exceeding customer experience.
• Collaborate with Supplies Quality team to analyze defects, understand root cause and define solutions to improve product quality.
• Automate and digitize current Test Flow for better efficiency and effectiveness.

Individuals who do well in this role at HP, usually possess:

• Bachelor's or master’s degree in Mechanical Engineering, Manufacturing Engineering, Electronic and Electrical Engineering, or equivalent.
• Typically, 0-1 years’ experience.
• Software development, python coding and RPA experience.
• Strong technical engineering leadership and capabilities.
• Effective leadership on planning, execution, and issue resolution.
• Demonstrated analytical and empirical problem-solving skills.
• Demonstrates growth mindset hallmark.
• System thinker, looking for connections, and comfortable with things being dynamic.
• Good flexibility and adaptability are key.
• Possesses strong teamwork and ability to collaborate with cross function teams.

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices in Singapore.

Responsibilities:

1. Implement on the Solana blockchain for UI-based integrations using the API and Enable a capture log for the Webhook integration in Ayehu Eyeshare

2. Closely work in Design and develop smart contracts tailored for lending and borrowing functionalities.

3. Collaborate with front-end developers to integrate blockchain features with the user interface and ensure a seamless experience to integrate with ITPA.

4. Experience / Knowledge in ITPA – Stackstorm, Ayehu Eyeshare, Arago HIRO

Requirements:

• Experience / Knowledge in blockchain development with Ayehu eyeshare

• Fresher with Solana blockchain knowledge, including programming languages (e.g., Rust), and ecosystem is preferred

• Degree in blockchain / Relevant

• Ability to speak and write in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters

• To perform installation, configuration and set-up of all new computer equipment
• General Technical Trouble-shooting on

I.T hardware and software products (Desktop PC, Laptop, Printers and Audio Video Projectors etc.)

· Perform new PC hardware deployment to end user.

• Level support for Client Applications.
• Usage and basic administration on Azure AD, Microsoft Intunes, on-premises AD Domain support.
• Handle incoming calls from end user for

I.T matters.

• Login Incident tickets for attended cases.
• Work closely with various IT resolver group to resolve customer software desktop issues

Requirements:

· Minimum of Diploma (IT, Engineering or Related Disciplines)

· IT certification will be an added advantage

· Possess IT skills in MS Windows, desktop hardware and network environments

·Ability to work in teams

Requirements:

1. Expert in Microsoft BizTalk version 2016 or above.

2. At least 7 to 12 years of development experience in which Minimum 6 years of experience with BizTalk Server, orchestrations, maps, pipelines, port configuration, adapters, performance, and scalability turning, etc.

3. Expertise in microservice frameworks such as SpringCloud, Play + Consul + Kong, and SSM + Dubbo + ZK.

4. Expertise in OpenAPI, Nginx, Dubbo, Nacos, Redis, MySQL, Oracle, MongoDB, RocketMq, ElasticJob, Ignite Cache, SharddingDB, OAuth2, and Alibaba Cloud services (OTS, ONS, DTS, SLS, RDS, OSS, KMS, MSE, K8S). Skilled in designing high-performance, distributed microservice systems.

5. Familiar with development tools such as IntelliJ IDEA, PyCharm, Git, MeterSphere, Postman, and collaboration tools like Coding, Google Drive, Yuque, DingTalk, Notion.

6. Familiar with Technologies: Java 17, Dubbo 3.0, Springboot, Spring Security, OAuth2, Zookeeper, Mybatis, Redis, ShardingJDBC, Ignite Cache, ElasticJob, Alibaba Cloud native components (OTS, ONS, DTS, SLS, RDS, OSS, KMS, MSE, K8S)

7. Experience in applying source control management with Github.

8. Proven delivery experience in Agile software development using industry standards like Test-Driven Development, static code analysis, and test automation with high code coverage, coding reviews, CI/CD, feature flags, etc.
Experience in Agile methodologies such as Agile Scrum, Kanban, or any DevOps frameworks.

9. Experience in enterprise software architecture design principles like Clean Architecture and Domain Driven Design.

10. Extensive experience in smart contract development and blockchain technologies pertinent to financial applications.

11. Experience in AWS services - S3, API Gateway, RDS, etc.

12. Ability to speak and write in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters.

Responsibilities:

1. Strong understanding of Software Development Lifecycle and familiar with various automation tools for developing digital pipelines (CI/ CD pipelines)

2. Work with developers and the IT team to oversee the code releases

3. Design and develop continuous automating, and deployment

4. Extensive collaboration ranging from technical analyses to deployment and monitoring is handled, with the focus to enhance overall system reliability and scalability

5. Stay on top of industry trends and best practices whilst recognizing opportunities for automation, design development, and other solutions in a comprehensive manner to boost operational efficiency

6. Adaptive to take on a variety of work

7. Manage code quality and security policies

Responsibilities:

• Contribute to all phases of the software development life cycle, focusing on delivering innovative solutions.
• Collaborate with global teams and work independently on architecture, design, development, testing, and support.
• Interact with stakeholders to gather and document requirements, define user stories, and provide effort estimates.
• Build and integrate software products, test interfaces, and manage version control.
• Evaluate and recommend technologies to align with product and platform goals.
• Adhere to best practices in design and development and participate in code reviews.
• Break down features into development tasks, prioritize workloads, and address ad-hoc requests.

Qualifications:

• Bachelor’s degree in Computer Science or related field with 8+ years of software development experience.
• Strong knowledge of Data Structures, Algorithms, and Design Patterns.
• 3+ years of full-stack development experience with Java, Spring, JPA/Hibernate, and microservices.
• 6+ years of experience with test automation tools like Karate and Cypress.
• Familiarity with secure coding practices, including NexusIQ, SonarQube, DAST, and penetration testing.
• Experience with databases (Postgres, Oracle, Redis), cloud platforms (AWS, Azure, GCP), and container technologies (Docker).
• Nice to have: 2+ years of experience with JavaScript, ReactJS, and HTML5/CSS3.

EA License: R1873481

Company EA License: 11C4879

• Work closely with project team to assist Quality and Validation Manager Asia region to the tasks on schedule and within quality standard compliance.
• Responsible completion of the Quality, Cost, and Time validation functions for customer projects.
• Create and maintain qualification/validation documentation for mechanical, software, and hardware components from the design phase of projects.
• Oversee the qualification and validation processes for projects in conducting risk analysis, protocol drafting, and test implementation during FAT & SAT process internally and partners’ sites.

Requirements:

• Diploma in Mechanical Engineering or equivalent
• At least 2 years of quality and validation of automated systems experience.
• Proficient in MS Office (Excel, Word and PowerPoint).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities and Duties

• To coordinate in setting up Infrastructure and support Application Infra needs
• To work with Application team to Setup, Migrate, Test Applications from VMs to OCP

Qualifications

• Well versed and Experienced in Redhat Openshift (OCP) Development & Architecture
• Knowledge in Linux OS & MariaDB
• Experience in JAVA Development, Shell Scripting, DevOps
• 5 Years minimum professional experience and 3 Years minimum relevant experience
• Willing to work in shifts and in weekends
• Team player to work with multiple teams and teammates
• Ability to work independently and handle multiple concurrent initiatives
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ability to meet deadlines with no compromise on the quality of the work product.

FIELD SERVICE ENGINEER

Job Responsibilities:

• Provide on-site software installation and technical support to customers, resolving complex issue related to automation software systems.
• Diagnose and troubleshoot hardware/wiring and software problems in a timely and efficient manner.
• Communicate technical solutions to customer in a clear and concise manner.
• Provide training and guidance to customer on issue resolution.
• Maintain accurate and up to date user/training and troubleshooting manuals.
• Travel to customer sites (including international sites) to provide hands-on technical support.
• Dynamic work-shifts may be required on need basis.

Job Requirements:

• Degree in Electrical/Electronic Engineering/Computer Science/Software Engineering.
• Minimum 2 years' experience in related field.
• Experience in software testing and maintenance.
• Excellent communication and customer skills.
• Ability to work under pressure and in a dynamic environment.
• Strong software troubleshooting skills in Windows and Linux Environment.
• Experience in automation software support and maintenance is an advantage.
• Ability to develop software scripts and troubleshooting tools is preferred.
• Knowledge of SECS/GEM and SEMI standards is a plus.
• Basic knowledge of relational databases, including MSSQL, MySQL and Oracle is an added advantage.

Role:

Engineer (Construction)

• Singapore Based (City Hall / Site)
• 5 Days work per week (8.30am to 5.30pm, Saturday may need work half day if work required (can claim OT))
• Salary: $5000 to $7500
• Minimum of 5 years of relevant site / building construction experience.
• Career Progression Opportunities

Roles & Responsibilities

• To coordinate with consultants / subcontractors on the shop drawings / samples / method statements and keep all involved parties updated of the latest changes.
• To attend to project / technical meeting and resolve site issues with owner / consultants for the site progress to proceed smoothly.
• To verify the work done on site are in accordance with the approved drawings / specifications / authority’s requirement and ensured that the subcontractor carry out rectification for non-compliance.
• To resolve site issues with consultants / subcontractor / supplier ASAP to minimise delay to the construction progress.
• To ensure that the related documentations are updated and ready for ISO audit.
• To cooperate with the safety department and carry out the assigned duties within the safety framework.
• Assist site management team in project Planning & coordination.
• Plan and schedule work sequences for construction operation.
• Arrange and prepare documents for authorities’ submission for Conquers, RI, TOP etc.
• To study tender / construction drawings, specifications, and contracts to understand project requirements.
• Understanding of critical project criteria related to schedule & productivity.
• Able to provide guidance to new staff / junior staff.

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

About Video Creation Team:

Our team's mission is to empower TikTok users to turn creativity into reality via videos. We build the core video creation product to support tens of millions of TikTok creators every day. All the viral props and effects you find on TikTok are developed by us, via close collaboration with TikTok AR effects and multimedia teams. Our goal is to build the world's best video creation software. On this team, you will be working with our XFN partners to define a world-class video creation experience, designing the architecture of TikTok video creation tools and pipelines, and shipping cutting-edge features to take TikTok to the next level.

1. Investigate and build cutting edge AI features for TikTok's camera effect platform

2. Build SDK that houses AI technologies and high-performance graphics rendering engine

3. Design and implement software architecture and frameworks for camera and effect processing pipelines

4. Profile and optimize real-time systems to achieve the best performance possible

Qualifications

Minimum Qualifications

- Extensive AI/CG/ML/AR domain knowledge and development experience

- Expertise in C/C++

- Expertise with graphics rendering APIs and game engine architecture

- Strong understanding of programming paradigms and design patterns

Preferred Qualifications

- Bachelor or Masters in Computer Science

- Excellent spoken and written communication

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

Responsibilities:

IT Support:

• Provide technical assistance and troubleshooting for hardware and software issues on desktops, laptops, printers, and other peripherals.
• Perform routine maintenance tasks such as system updates, antivirus scans, and system optimizations to maintain compliance.
• Assist in setting up and configuring workstations, mobile devices, and audio/visual setups.
• Responsible for managing security incidents and outages for area of geographic responsibility partaking in the IRP / ERBC as directed. Due to geographic isolation, possible need to take on the local lead role.

IT Administration:

• Manage office IT to documented IT standards and process.
• Manage inventory, via asset tracking for IT equipment and software license in ITSM system.
• Manage IT tasks that pertain to employee life cycle from onboarding to user separation.
• Log and manage tickets in ITSM system, following Incident and Problem Management process where applicable.
• Work with external suppliers for IT hardware procurement and repair.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience.
• Proven at least 1.5 years of experience in providing technical support and troubleshooting for hardware, software, and network issues.
• Proficiency in operating systems such as Windows and macOS is a must.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Knowledge of networking concepts, protocols, and troubleshooting methodologies.
• Strong verbal and written communication skills, with the ability to effectively communicate technical information to non-technical users.
• Excellent problem-solving skills and the ability to work independently or as part of a team.
• Attention to detail and ability to prioritize tasks in a fast-paced environment.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

1. At least 2 years IT Service Desk experience or,

2. At least 1 year in IT Remote Support experience or,

3. At least 1 year IT Onsite/Desktop Support Experience

• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

Job Description & Requirements

• Provides hands on technical expertise (SME) , senior level technical guidance to application team as necessary
• Assist and respond promptly to incident, investigate and provide temporary/permanent resolution to incidents escalated with respect to Middleware/ Operating system/ database performance, capacity, resiliency , stability,replication and other key aspects
• Researching and recommending solution that best meet business needs and enterprise operational requirements
• Provide technical support to application development teams
• Evaluate release of Middleware, Operating system, Database components and its tools to ensure entire environment is complaint with no/minimal impact

Qualifications

Understanding of protocols like HTTP/HTTPS/FTP/SFTP/AS2 etc

Programing experience in Java

Write Unix Shell & Bash Scripting

Familiarity with Linux operating system and commands

Capability to troubleshoot integration issues efficiently

Job Responsibilities:

• Create specifications and define software architecture for embedded systems.
• Design and develop MCU based firmware for embedded system.
• Design and develop middleware, application and GUI in Windows, embedded Linux or other environments.
• Work closely with other engineers to analyze and resolve bugs.
• Analyze performance bottleneck and optimize product quality and throughput.

Job Requirements:

• Master or degree in computer science, computer engineering or electronic engineering, or equivalent
• At least 5 years direct relevant experience for the senior engineer position.
• Fresh graduates with relevant knowledge or experience are welcome.
• Experience in MCU firmware or embedded Linux development.
• Firmware development experience with STM32 family is a plus.
• Good understanding in hardware and ability to develop low level codes.
• Strong programming experience in C/C++. Rich experience on embedded software development is a plus.
• Good knowledge in software debugging and performance optimization.
• Good experience in embedded systems based on ARM Cortex-M or Cortex-A series processors.
• Familiar with ISO13485 or IEC 62304 design process, source version control and bug tracking system is an advantage.
• Independent and resourceful.

Role Responsibilities

• Responsible for the running of small, medium and large size projects in Singapore and throughout Asia Pacific
• Undertakes a client facing role in the development, design and coordination of engineering project services for mechanical designs, installations, systems, equipment and facilities
• Actively involved in the production of drawings, calculations, schedules and specifications for all related mechanical/electrical systems
• Significant focus on the design of Mission Critical Data Centre Mechanical services including all equipment, systems and interfaces. For mechanical services including cooling, AC, ventilation, generator fuel delivery systems, associated hydraulic systems, public health & plumbing, fire protection
• Carries out feasibility, due diligence, condition/dilapidation and other types of surveys and tests on new & existing sites and facilities in respect of mechanical services
• Visits sites regularly and carries out inspections during construction stage of projects to ensure that the designs produced are realized practically and accurately
• Specifies activities to ensure that manufacturing, construction, installation, and operational testing confirm to functional specifications and customer requirements
• Day to day decision making on project progress, ongoing requirements for deliverables against detail and programme and direct liaison with and advice to clients
• Represents Company at technical meetings with clients, stake holders, professional and contractors teams
• Ensures engineering deliverables, including drawings, calculations, schedules and specifications meet required robust industry and legal standards
• Leads on the coordination of engineering services internally between MEP disciplines and externally between MEP and all other relevant designs
• Takes a holistic view in the selection and application of engineering concepts and solutions
• Based in Singapore but may be required to travel through out the region and between offices

Role Requirements

• At least 8 years overall experience with 3 years Data Centre design experience
• Broad design experience across Commercial, High Rise, Hotels & Leisure would be beneficial
• Degree or higher in appropriate engineering discipline or have sufficient equivalent experience
• Singapore Professional Engineer registration or progress towards beneficial
• Significant experience in production of drawings, calculations, schedules & specifications for a range of building types
• Sound knowledge of key Health and Safety issues and legislation including Singapore DfS
• Knowledge of MS Office applications Outlook, word, excel, PowerPoint etc
• Knowledge of AutoCAD/Revit/Hevacomp/IES/Amtec etc BIM/CAD calculation software
• Good understanding of Singapore and, preferably, Asia regional standards/Regulations/Codes
• Be a motivated, highly dependable individual
• Strong engineering fundamentals, including design principles, machine elements, materials, and fabrication methods
• Ability to prioritize own workload
• Ability to work to deadlines
• Managerial skills, projects and resources focused
• Presentation skills
• The ability to perform complex project / business case analysis to justify technical decisions and present the justification to management in a high level review

Responsibilities

• Diagnose and solve technical problems on semiconductor machinery and systems, such as computer setups, advanced software, or networked/wireless systems.
• Carry out on-site installations, continuous improvement initiatives, parts overhauls, preventative maintenance, equipment modifications, and repair work.
• Act as the main point of contact between the company and the customer for both administrative and technical matters related to assigned projects.
• Organize logistics and coordinate with customers on equipment-related issues.
• Address customer complaints, offering timely solutions to resolve their issues.
• Track product performance, providing regular updates and feedback on customer service requests.
• Report recurring customer concerns to management to help prevent future issues.

Requirements:

• Minimum of 2 years of related experience in Semiconductor Industry
• Possess at least a Diploma/Degree in Electrical or Electronic Engineering
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QXV54V53

On your day to day:

• Handle multiple projects and provide network design and deployment support from project initiation to closure.
• Follow Citi network standards and configuration templates to prepare Network Design Documents (NDD) and submit for review and approval. Create Build Packages that includes implementation plans, test plans and network changes.
• Oversee the deployment of Build Packages on the corporate data network. Implement network changes during the allowed weekend green zone window.
• For some large/complex projects, you will be required to represent network domain in a virtual team and effectively communicate and liaise with business/technical stream owners.
• Assist with knowledge transfer of new products to internal teams.
• Assist in the development of & implementation of processes to allow repeatable designs with the view of provisioning automation and efficiencies.
• Prepare and submit all required project documentations for audit purpose & project closure

Qualifications:

• Proven experience (5+ years) working with Cisco and Arista network devices (routers and switches).
• Minimum of at least CCNP or equivalent.
• Strong working knowledge of following routing protocols: BGP, OSPF.
• Experience on WAN technology, e.g. Metro Ethernet, MPLS. VPLS, IPLC etc.
• Preferable with working experience on using Multicast in a Cisco/Arista environment.
• Preferable with working experience in large financial or banking network operation/implementation team.
• Ability to effectively communicate to internal clients through all available mediums (verbal, listening, writing, presenting).
• Willing to work during weekends for implementation of network changes.
• Willing to work for extended working hours when needed.
• PC Literate (Word, Excel, PowerPoint)