Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Overseeing daily business operations.
• Developing and implementing growth strategies.
• Training low-level managers and staff.
• Creating and managing budgets.
• Improving revenue.
• Hiring employees.
• Evaluating performance and productivity.
• Analyzing accounting and financial data.
• Researching and identifying growth opportunities.
• Generating reports and giving presentations.

JOB DESCRIPTIONS:

• Identifying and attending important global events and trade shows to create, implement, and execute merchandising plans that help the business to grow and meet sales targets
• Maintain close relationships with local partners through regular market visits, meetings and business reviews
• Ensure business partners follow brand's standards in terms of retail operations, product assortments, visual merchandising, image and client services
• Find ways to improve and develop sales numbers through analyzing performances for all relevant accounts and monitoring competitor activities and market trends to find new opportunities.
• Evaluate current inventory and make suggestions for continuous improvement based on market research and understanding of the purchasing habits consumers
• Fully manage the complete wholesale business for the region, with a key focus in Singapore market
• Identify potential operational & business improvement opportunities
• Utilize sales data to manage, develop, and serve existing accounts and find ways to identify and convert new account opportunities for the business
• Establish new sourcing networks and strengthen existing supplier relationships desirable to our customers
• Maintain strong business relationships with suppliers and vendors
• Ensure compliance with occupational health and safety regulations
• Performs other job-related duties as assigned by Company

JOB REQUIREMENTS:

• Minimum Bachelor Degree in Business or related discipline
• Minimum 4 years of experience in B2B sales, wholesale brand consumer products with a preference for the industry
• Preferably with experience in wholesale/retail packaging and good knowledge in Wholesale vegetables & fruits products distributions through various channels
• 2A/2B/ Class 3 compulsory
• Preferably posses own transport. Required to travel from time to time
• Field work required. Need to do delivery if driver is off / medical leave or urgency of goods when required
• Willing to do rotating shift work and flexibility to work late evenings
• Able to work longer hours. Must work on weekends/PH. Strictly off on week days
• Must have knowledge to control storage room temperatures for fruits and vegetables.
• Able to withstand considerable exterior noise and extreme temperature fluctuations in warehouse
• Good knowledge of products distributions through various wholesale and retail channels
• Ability to work well in a fast-paced environment and meet deadlines

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Essential Functions

• Take every opportunity to amaze the guests.
• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.
• Handle complaints.
• Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.
• Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.
• Utilize interpersonal and communication skills to lead, influence and encourage others
• Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.
• Work in conjunction with accounting to maintain and minimize levels of accounts receivables.
• Coordinate activities with other hotel departments.
• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.
• Ensure the timely completion of performance appraisals.
• Function in place of the Front Office Manager in his/her absence.
• Be knowledgeable of policies regarding emergency procedures and security concerns.
• Assist with any additional if required and as assigned by the Front Office Manager or Hotel Manager

Teamwork Skills:

• Be an enthusiastic, helpful and positive member of the team.
• Be professional, responsible and mature in conduct and behavior.
• Be understanding of, encouraging to and friendly with all co-workers.
• Be self-motivated and use time wisely.
• Maintain open line of communication with each department.
• Communicate pertinent information.
• Respond positively to new ideas.
• Openly accept critical/developmental feedback.
• Report to work on time.
• Give adequate notice if going to miss work.
• Be available to work a flexible schedule to include weekends and holidays.
• Maintain effective communication through the use of meetings, log books and bulletins.
• Be available to help other departments in emergency situations.
• Perform other assignments as directed by the General Manger.
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

• Must be able to speak, read, write and understand English.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Extensive knowledge of the hotel, its services and facilities.

Job Description & Requirements:

Reporting to the Centre Director on administration matters This role is a dedicated for Business development and operation role which may involve internal and external client service position, in operation area which may involving filling up, issuing and filing of paperwork related to centre, parental engagement, regular interactions with champs and working co-operatively with all team members.

Job Responsibilities

• Represent the Centre to build business relationships and create Business strategies to swiftly build up business volume.
• Plan Marketing strategy and activities in our business area to grow business volume, extend center's popularity to parents.
• Responsible for planning and arranging Open houses and develop partnerships with surronging primary schools
• Management of new inquires and conducting centre tours
• Colllaborate with center manager to Implement quality standard for all programmes in centre in accordance to HQ process.
• Partner with center manager to oversee the daily operation of the centre.
• Ensure safety of children within the premises
• Other ad-hoc duties assigned by Centre Director

Job Requirements

• Diploma in Business Management with minimum of 2 years of working experience in an Education environment.
• Excellent Experience managing education Marketing and sales is preferred.
• Strong interpersonal and leadership skills.
• Exhibit a positive attitude when faced with challenges and keep a problem-solving mentality at the ready.
• Good communication and interpersonal skills
• Possess a passion for working with children and facilitating
• Meticulous, organised and able to multi-task
• Proficient in MS Office (Word, Excel and PowerPoint)
• Able to teach primary school subjects will be an advantage

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Our client is an European MNC and it's Singapore branch is responsible for sales and for providing construction services for challenging façade construction projects in South-East Asia and Australia. Their façade specialists at this branch have been demonstrating their outstanding expertise for about 20 years in the form of impressive feats of engineering and sensational façade projects. They can provide the whole range of façade construction services of the whole group.

Job Overview:

They are seeking a dynamic Project Manager to join their team on a contract basis, with the potential for extension or permanent employment based on performance. As a Project Manager, you will play a crucial role in overseeing retail alteration and addition (A&A) projects along Orchard Road. You will be responsible for ensuring timely completion, adherence to budget constraints, and client satisfaction. Collaborating closely with stakeholders, including clients, main contractors, subcontractors, and suppliers, you will facilitate seamless project execution. Your duties will encompass daily site operations, scheduling meetings, managing timelines, maintaining accurate project records, and communicating updates to all involved parties.

Reponsibilities:

• Oversee all aspects of assigned retail A&A projects, ensuring adherence to timelines, budgets, and quality standards.
• Collaborate closely with stakeholders, including clients, main contractors, subcontractors, and suppliers, to facilitate smooth project execution.
• Manage daily site operations, scheduling meetings, and maintaining accurate project records.
• Communicate project updates and milestones to all stakeholders in a clear and timely manner.
• Ensure compliance with construction processes, procedures, safety standards, and best practices.
• Utilize project management software, including MS Project and MS Office suite, to track progress and manage project timelines effectively

Requirement:

• Proven experience as a Project Manager or similar role in the construction industry. Experience in façade engineering work will be advantageous.
• Diploma/Degree qualifications in engineering, architecture, project management, or related field.
• Alternatively, candidates with 5 to 10 years of relevant experience in a similar capacity are encouraged to apply, even without the specified diploma/degree.
• Strong understanding of construction processes, procedures, safety aspects, and best practices.
• Experience in managing contractors in both pre and post-contract stages.
• Certificate in Bizsafe/WSH will be an added advantage.
• Proficiency in MS Project and MS Office suite of products.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

• Setting long-term goals and strategies for the organization
• Overseeing the work of other managers and teams within the company
• Making high-level decisions that impact the direction of the organization
• Allocating resources and managing budgets
• Developing and implementing policies and procedures
• Leading and motivating employees
• Representing the organization to external stakeholders, such as clients, investors, and partners
• Monitoring market trends and adapting to changing business environments
• Analyzing data and using it to inform decision-making

• Setting long-term goals and strategies for the organization
• Overseeing the work of other managers and teams within the company
• Making high-level decisions that impact the direction of the organization
• Allocating resources and managing budgets
• Developing and implementing policies and procedures
• Leading and motivating employees
• Representing the organization to external stakeholders, such as clients, investors, and partners
• Monitoring market trends and adapting to changing business environments
• Analyzing data and using it to inform decision-making

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

• Act as the primary project manager for multiple client accounts, ensuring projects are delivered on time, within scope, and on budget.
• Planning, scheduling and monitoring project tasks & deliverable together with operations / accounting;
• Managing project progress along with operations team, accounting and external partners;
• Builds, maintain and improve relations with suppliers and partners;
• Briefing and selecting outsourcers/ partners on digital marketing activities;
• Monitor project budgeting, reporting, timesheet;
• Develop and implement content strategies that align with our clients' goals across different platforms (social media, websites, email, etc.).
• Create engaging content, including but not limited to videos, graphics, illustrations, and animations, using tools such as After Effects, Canva, and Adobe Creative Suite.
• Collaborate closely with regional teams to ensure cohesive and effective project delivery.
• Maintain and grow positive client relationships through excellent communication and service.
• Monitor project progress and adjust as needed to meet deadlines and client expectations.
• Provide creative direction and feedback to team members to ensure high-quality content creation.
• Stay up-to-date with the latest digital marketing trends and content creation technologies.

1. Communicate and coordinate with partners to contract engineering projects

2. Develop new partners and create opportunities for contracting more engineering projects

3. Familiar with mechanical and electrical installation and construction specifications

4. Familiar with mechanical and electrical installation prices

5. Have good communication and coordination skills

6. Can use Chinese and English bilingual

7. Proficient in using EXCEL, WORD, and Powerpoint

8. Proficient in using CAD

• Must need to work on Weekends and Public holidays
• Must have good proficiency in English, Tamil and Hindi
• Serves customers by helping them select products.
• Conducting market research to identify selling possibilities and evaluate customer needs
• Actively seeking out new sales opportunities through cold calling, networking and social media
• Setting up meetings with potential clients and listening to their wishes and concerns
• Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Ensure the availability of stock for sales and demonstrations
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams
• Greets and receives customers in a welcoming manner.
• Responds to customers’questions.
• Directs customers by escorting them to racks and counters.
• Provides outstanding customer service.
• Documents sales by creating or updating customer profile records.
• Manages financial transactions.
• Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.
• Alerts management of potential security issues.
• Assists with inventory, including receiving and stocking merchandise.
• Keeps clientele informed by notifying them of preferred customer sales and future merchandise

Roles & Responsibilities

1. In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence. Previous management experience is as prefer.
2. Making sure employees that report to you meet performance expectations.
3. Giving instructions or orders to all employees.
4. Ensuring that the work environment is safe, secure and healthy.
5. Approving work hours.
6. Ensure great customer service at all levels.
7. Ensure service quality and value standards.

Requirements:

1. Work experience as KTV & NIGHT CLUB.
2. Able to multi-task.
3. Hardworking and willing to learn.
4. At least 2 years working related experiences or equavalent.

1. In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence. Previous management experience is as prefer.
2. Making sure employees that report to you meet performance expectations.
3. Giving instructions or orders to all employees.
4. Ensuring that the work environment is safe, secure and healthy.
5. Approving work hours.
6. Ensure great customer service at all levels.
7. Ensure service quality and value standards.

Duties and Responsibilities

• To oversee overall operations of the restaurant
• To oversee the turnover and drive the revenue of the restaurant, prepare budget and ensure minimal cost and maximal profit, prepare sales and marketing/promotion plans, achieve monthly targets
• To provide/ensure the highest level of excellent and professional service in the restaurant to meet guests needs, expectations and satisfaction and rectified throughout their patron experience
• To handle guest’s queries/complaints in a polite, prompt and professional manner
• To ensure all furniture, lighting, other features and supplies are adequate, functional, in full and clean working condition
• To provide induction briefing to and train service staff to be professional, knowledgeable to ensure smooth running of the restaurant
• To ensure communication among team members and daily briefings are conducted
• To plan, create and manage the Standard Operation Procedure (SOP) for the restaurant
• To liaise with the Chef(s) to ensure a high standard of food quality and presentation
• To hire new staff for the restaurant
• Ad hoc tasks as assigned by the Managing Director
• This is by no means an exhaustive list as it is subject to changes in accordance with the business patterns or any other factors where duties may have to be redefined accordingly
• Candidate must possess at least Diploma
• At least 5 Year(s) of working experience in related field required for this position
• People and service oriented
• Warm and Cheerful personality
• Willing to start on short notice
• Responsible for Safety audit
• Responsible for all day-to-day management & operations

About the Company

Our Client is a leader in geospatial technologies, serving customers across industries from commercial to government sectors.

Responsibilities

We’re looking for a proactive and determined Project Manager to lead application software project teams to design, develop and deliver high-impact solutions for the public sector.

• Engage with clients to understand business requirements and constraints;
• Plan projects according to resources and expectations;
• Lead and manage project team from design to delivery;
• Track and report on project progress and relevant metrics;
• Manage changes and identify solutions to risks or obstacles;
• Ensure timely and successful deployment and implementation of systems;
• Mentor and motivate team members, to ensure a positive work outcome;
• Develop client relationship with stakeholders for client success.

Requirements

• Degree in Computer Science, Information Technology, Geography, or Geographical Information Systems;
• At least 5 to 8 years of experience in a similar capacity, managing the development and delivery of software projects, preferably for clients in a similar industry;
• Project management certification would be an advantage;
• Track record in leading, managing and delivering technology projects;
• Technical proficiency in full-stack technologies including JavaScript, .NET, SQL;
• Ability to work well under pressure and deadlines;
• Strong project and resource management skills;
• Excellent communication skills, including presentation and stakeholder management skills;
• Strong leadership and mentorship skills.

Employment Details

• Permanent role;
• Exciting opportunity, with excellent remuneration & benefits.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Charmaine Tan (Regn No. R1102130) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

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JOB DESCRIPTION DUTIES AND ROLE

• Working closely and assist the restaurant manager in his and work in his capacity in his absence.
• Oversee and manage all areas of the restaurant and report to the restaurant manager for necessary advise, guidance and action.
• Reporting to restaurant manager
• Allocating shifts and stations. Making duty rooster.
• Briefing the senior captains, production department (head chef / Senior Chef )
• Making and sending out purchase orders. Checking the suppliers invoices.
• Meeting restaurant’s financial objectives by forecasting requirements ; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Controlling costs by reviewing portion and quantities of preparation , minimizing waste, ensuring high quality of preparation.
• Maintain safe, secure and healthy environment by establishing and enforcing sanitation standards, pest control, servicing of equipments and procedures complying with legal regulations eg fire extinguishers.
• Achieving restaurant operational objectives by contributing information and recommendations to strategic plans and reviews, preparing and completing action plans, implementing production, productivity, quality and customer service standards, resolving problems, identifying trends, determining system improvements, implementing change.
• Maintaining ambiance by controlling lighting, background music, glassware, dinnerware, & utensil quality & placement, monitoring food presentation & service.
• Estimating food needs, place orders with suppliers dealers and distributors, and schedule the delivery of fresh food and items.
• Ensuring positive guest service in all areas, respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
• Investigate and resolve complaints concerning food quality and service standards.
• Develop employees by providing ongoing feedback, establishing performance, expectations by conducting performance reviews.
• Preparing reports on sale, inventory, purchases,
• Supervising other department such as production (kitchen), house keeping , maintenance, sales & marketing ,
• Handling Reservations & party Querries
• Resolving staff grievances and complaints
• Coordinating with other department heads for smooth operation
• Handling email orders, enquiries and grievances.
• Ensuring all the employees have the proper supplies and equipments.
• Opening and closing the shifts.

EDUCATION EXPERIENCE AND SKILLS

· Bachelors degree in hotel / hospitality management.

· Minimum 5 years experience in the North Indian specialty Restaurant

• Must be bilingual in English and at least one Indian dialect
• Advanced knowledge of the North Indian Cuisine
• Excellent interpersonal, communication and presentation skills
• At least an intermediate level of IT skills (MS Word, Excel, Power Point)
• Must be able to work on weekends(Friday, Saturday & Sunday) and Public Holidays
• Must be physically fit
• Must be able to working in Rotation shifts
• Able to work under pressure and meet designated KPIs

· Must have a spirit / affection towards team work

• Must be able to work in shifts till late night
• Must be able to work odd hours and reachable at all times
• Previous experience in establishing and managing a team of business development executives will be an added advantage
• Strong and business acumen with the ability to get on with people at all levels and influence them
• Must Able to work under pressure and meet designated KPIs

· Must have the skills to handle employee conflicts and problems

• Must have experience in organizing big events and caterings

Training Development Manager Responsibilities:

Create and execute learning strategies and programs

Evaluate individual and organizational development needs

Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)

Design and deliver e-learning courses, workshops and other trainings

Assess the success of development plans and help employees make the most of learning opportunities

Help managers develop their team members through career pathing

Track budgets and negotiate contracts

Hire and oversee training and L&D Specialists

Requirements and skills

Proven experience as an L&D Manager, Training Manager or similar

Current knowledge of effective learning and development methods

Familiarity with e-learning platforms and practices

Experience in project management and budgeting

Proficient in MS Office and Learning Management Systems (LMS)

Excellent communication and negotiation skills; sharp business acumen

Ability to build rapport with employees and vendors

BSc/BA in Business, Psychology or a related field

Professional certification (e.g. CPLP) is a plus

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Marketing Manager Roles & Responsibilities:

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for new campaigns

Coordinate with the sales team and other departments to produce effective strategies

Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Business Development Manger Responsibilities:

Develop a growth strategy focused both on financial gain and customer satisfaction

Conduct research to identify new markets and customer needs

Arrange business meetings with prospective clients

Promote the company’s products/services addressing or predicting clients’ objectives

Prepare sales contracts ensuring adherence to law-established rules and guidelines

Keep records of sales, revenue, invoices etc.

Provide trustworthy feedback and after-sales support

Build long-term relationships with new and existing customers

Develop entry level staff into valuable salespeople

Requirements and skills:

Proven working experience as a business development manager, sales executive or a relevant role

Proven sales track record

Experience in customer support is a plus

Proficiency in MS Office and CRM software (e.g. Salesforce)

Proficiency in English

Market knowledge

Communication and negotiation skills

Ability to build rapport

Time management and planning skills

BSc/BA in business administration, sales or relevant field

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Business Development Manger Responsibilities:

Develop a growth strategy focused both on financial gain and customer satisfaction

Conduct research to identify new markets and customer needs

Arrange business meetings with prospective clients

Promote the company’s products/services addressing or predicting clients’ objectives

Prepare sales contracts ensuring adherence to law-established rules and guidelines

Keep records of sales, revenue, invoices etc.

Provide trustworthy feedback and after-sales support

Build long-term relationships with new and existing customers

Develop entry level staff into valuable salespeople

Requirements and skills:

Proven working experience as a business development manager, sales executive or a relevant role

Proven sales track record

Experience in customer support is a plus

Proficiency in MS Office and CRM software (e.g. Salesforce)

Proficiency in English

Market knowledge

Communication and negotiation skills

Ability to build rapport

Time management and planning skills

BSc/BA in business administration, sales or relevant field

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• More than 16 years of experience related to Human Resource Management.
• Assigning available employees to projects in accordance with their skillsets, previous experience, and availability.
• Monitoring day-to-day project activities and corresponding resourcing.
• Capacity planning, i.e. making sure that a company’s resources have capacity to work on upcoming projects.
• Monitoring and managing employees’ workload, utilization, and overtime hours.
• Managing resource conflicts.
• Overcoming resource shortages by means of resource management techniques, reallocating resources, assigning more staff, etc; informing senior management of any issues related to inability to meet clients’ needs due to resourcing.
• Providing project managers with support when it comes to resource management issues or improving resource management processes.
• Knowing all the current and upcoming projects run in an organization and business development activities and being able to plan resourcing accordingly.
• Collaborating with the HR department regarding staff training, compensation and benefit planning, payroll administration, and hiring new staff for projects.
• Being familiar with labor laws as well as resource management trends.
• Documenting processes (e.g. weekly utilization report, etc.).
• Willing to do field work at any shifts.
• Willing to work at any client location.