* Monday - Friday, 9am - 6.00pm

* Location: Centrel area

* Permanent role

Job Description:

• Manage project schedules to ensure timely delivery and milestone achievement.
• Oversee project costs, including budgeting and financial tracking, to maintain cost efficiency.
• Identify, assess, and mitigate project risks to ensure smooth execution.
• Coordinate project specifications to align with client and stakeholder requirements.
• Facilitate and monitor factory activities to support project objectives.

Job Requirements:

• Bachelor's degree or above in Business/ Business management of related fields.
• Minimum 3 years related experience.
• Basic knowledge of the ODM NPI process.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret to inform that only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Stella Tan Sin Yong

EA Personnel Reg. No.: R24124127

We are looking for a strong, ambitious, experienced team manager / sales manager who is capable of handling the work of the sales and marketing department for the Japanese market.

As this is a human centric role which requires a leader with strong influential and people management skills to be coupled with a positive sale driven attitude - the person needs to be able to execute sales strategy and management plan confidently and with accountability to sales performance.

The person must be comfortable talking to a wide audience and can demonstrate the ability to coach and train new hires through their initial learning curve, maintain cohesion and camaraderie within the team to deliver consistent sales volume and groom top sales performing benchmark for the business.

JOB DESCRIPTION:

•  Assist in building and managing each portfolio of the sales department by acquiring new clients;
•  Quality control of the work of customer sales service department (listening and evaluating a conversation, eliminating errors);
•  Assessment of the effectiveness of team, preparation of proposals to improve the quality of work;
•  Development and implementation of tools aimed at increasing the involvement and effectiveness of the team;
•  Working with the head of marketing department to search for new campaigns and lead sources.
•  Reports the results of the Director and VP.
•  Team / People Management: Lead Japanese team, interview, hire & train new employees, professional development of the team /individually, conducting master classes, and managing team targets.
•  Liaise with other departments to escalate and resolve all client issues in a timely manner to ensure a consistently high level of client service
•  Identify process improvements and maintain a full knowledge of Client Services manuals and procedures
•  Undertake such other duties, training and / or hours of work as may be reasonably required and which are consistent with the general responsibility of this role. This may entail occasional after hours’ support

Requirements:

•  Diploma and above with at least 3 to 5 years of sales experience
•  Team management experience is a MUST
• Native Japanese
•  Excellent communication and presentation skills
•  Positive mind set and enjoy taking accountability of sales performance
•  Able to thrive in a fast pace environment and undertake sales deliverables challenges
•  Good interpersonal, influencing and coaching skills
•  Ability to multi-task and can work independently
•  Good time management and organization skills
•  Good customer management skills
•  People management experience and leadership abilities
•  Disciplined, motivated, self & target driven with positive mind-set

Benefits:

Corporate Medical insurance Plans

Other Information’s: Working hours are 9:30am – 18:30 Mondays to Fridays

Duties and Responsibilities:

• Serve as the primary point of contact for assigned clients, fostering strong relationships and understanding their needs.
• Managing multiple marketing projects concurrently, ensuring timelines, budgets, and deliverables are met.
• Collaborate with internal & external teams, including creative, digital, and strategy, to ensure alignment on project goals and execution.
• Develop comprehensive project plans, including timelines, deliverables, and resource allocation.
• Monitor project progress and performance, providing regular updates to clients and internal stakeholders.
• Identify potential challenges and implement solutions to mitigate risks and ensure successful project outcomes.
• Prepare and present reports on project status, campaign performance, and account growth to clients and management.
• Conduct regular reviews of client accounts to assess needs and recommend strategies for improvement and growth.
• Stay up-to-date with industry trends, market changes, and emerging technologies to enhance service offerings.
• Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Responsible to Support on-site troubleshooting if customer request.

Requirements:

• Min 5 years of construction related
• Experience and knowledged in IT Telecommunication Sector
• Diploma or Degree in business / account
• Excel, Word, and Outlook proficiency
• Strong leadership skills
• BCSS Cert required.

Job Description

· Attend site visits and tender show round

· Propose and design simple yet sustainable landscape designs for specified sites

· Prepare quotes and landscape maintenance reports

· Coordinate work orders with ground crew

· Dealing with complaints from client on site

· Prepare maintenance schedule

· Monitor and recording of site staff attendance

· Handling few projects assigned and coordination

· To be responsible for the administrative and operational for landscape project aspects, including liaise with customers for project requirements and progress

· Facilitate on the job training program for new crew members and provide ongoing training for crew members’ skill development objectives

Requirements

· Degree/Diploma in Horticulture, Arboriculture or other related fields with minimum of 1 yr experience in landscaping industries

· Required language(s): English, Chinese (in order to deal with complaints from Chinese speaking client on site)

· Dynamic and energetic

· Good team player with ability to lead and multi-task

· Committed to work

· Required Skill(s): Microsoft Office

· Excellent interpersonal and communication skills

· Prefer candidates with horticulture or arborist knowledge

· On-the-job training provided

· Entry level candidates with the relevant Polytechnic / WSQ Diploma / Degree are welcomed

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

- responsible for arranging performaning artistes rostering

- conduct training for performing artistes performance

- ensuring each artiste monthly performance routine

- independent and motivated individual

- experience in managing events for the company

- providing ideas for hosting of monthly events

Position: Outlet Manager

Salary: Up to $3,300
✔Allowance
✔AWS Allowance
✔Hardship Allowance
✔Annual leave
✔Family leave
✔Medical benefit

Working Hours: 6 days work week, 8 hours/day
Rotating Shift: 6.30am to 11pm

At Kopitiam, we make good food affordable for everyone. We connect family and friends through joyful food experiences.

Duties:

• Oversee and manage food court operations in compliance with company standard operating procedures (SOPs) and regulatory requirements.
• Provide guidance and oversight to service staff on proper food handling, serving techniques and compliance with established standards.
• Collaborate with tenants to identify operational needs and provide tailored support to enhance service consistency.
• Develop and execute strategic plans to drive food court profitability and growth, within budgetary constraints. Monitor sales, provide monthly reports, and collaborate with management to review business performance and implement strategic initiatives.

Requirements:

• Seeking a candidate with a Diploma in F&B, Supply Chain or a related field, and at least 3 years of experience in a supervisory position in the F&B industry.
• Knowledge of Workplace Safety and Health Act (WSHA), Hazard Analysis and Critical Control Points (HACCP), and Majlis Ugama Islam Singapura (MUIS) regulations.
• Proven ability to think critically and resolve problem efficiently, with a focus on food court operations and customer satisfaction.
• Able to establish and foster positive, productive working relationship with team members and external partners

Looking forward to your resume for a positive chat!

We regret that only shortlisted candidates will be contacted.

Chua Xin Yan, Julynn
R22105416
EA license 23C1980
[email protected]

Description

• Responsible for ensuring highest possible uptime and availability for mechanical, electrical & material handling for the plant
• Review root cause analysis/investigation to increase reliability and performance of machinery
• Lead, manage and develop plant staff
• Commit to plant safety procedures & HSE requirements

Requirements

• Candidates must possess at least a Degree in Mechanical / Electrical Engineering;
• At least 6 years experience in Boiler / Power Plant Engineering Industry;
• Certified Energy Manager certificate (added advantage)

Join Our Expanding Team as a Store Manager!

We are excited to announce that due to our expansion, we’re looking for a dynamic and experienced Store Manager to lead our new concept stall. If you're passionate about the food and beverage industry, thrive in fast-paced environments and have a proven track record in managing operations, we would love to hear from you.

Key Responsibilities:

• Oversee daily stall operations, ensuring a seamless customer experience
• Manage staff scheduling and ensure the team is motivated and well-trained
• Maintain smooth operation of the POS system and handle transactions efficiently
• Collaborate with key departments such as HR, Finance, and Marketing to drive business success
• Maintain high standards of quality, cleanliness and service
• Assist with tenant sourcing and leasing activities for new stall locations
• Adhere to company policies and ensure all operations are in compliance with set standards and regulations

Pre-requisites:

• Proven experience in Food & Beverage management with a strong focus on operations.
• Experience in sourcing and working with potential stall tenants.
• Strong leadership and team management skills.
• Familiarity with SGdataPOS and Infotech knowledge is an advantage but not a must)
• Ability to work closely with cross-functional teams to drive business outcomes
• Excellent problem-solving, communication and organizational skills
• Willingness to work long hours, including weekends and public holidays.
• Commitment to adhering to Company policies and ensuring a consistent and high-quality operation

加入我们的扩展团队，成为店铺经理！

随着我们业务的扩展，我们正在寻找一位充满活力和经验丰富的店铺经理，来领导我们新的概念店。如果你对餐饮行业充满热情，能在快节奏的环境中脱颖而出，并且有着出色的运营管理经验，我们非常希望与你合作！

主要职责：

• 负责日常店铺运营，确保为顾客提供无缝的购物体验
• 有效规划和管理员工排班，确保始终有足够的人员
• 管理员工排班，确保团队积极向上并且接受充分培训
• 确保POS系统的顺利运行，处理交易并有效管理订单
• 与人力资源、财务和市场营销等关键部门紧密合作，共同推动业务发展
• 保持高标准的质量、卫生和服务，确保顾客满意
• 协助寻找租户并参与新店铺位置的租赁事务
• 遵守公司政策，确保所有操作符合公司标准和规定

具备条件：

• 具有餐饮管理（F&B）经验，尤其是在运营管理方面
• 具备寻找租户并处理新店铺位置租赁事务的经验
• 出色的领导力和团队管理能力
• 优秀的排班规划能力，能够确保店铺始终有足够的人员
• 熟悉SGdataPOS和Infotech系统者优先，但非必须
• 能够与跨部门团队紧密合作，共同实现业务目标
• 具备卓越的沟通、组织和问题解决能力
• 愿意工作长时间，包括周末和公共假期
• 坚持遵守公司政策，确保高效的运营管理

Our company is acting on behalf of our client who is in tailor business, They need experienced manager with the following job responsibilities and requirements-

Efficiently manage daily operations and optimize processes.

Achieve monthly and yearly sales targets for both online and offline channels.

Oversee customer relations and ensure a 360-degree customer experience.

Manage inventory and merchandise displays.

Take bespoke tailoring orders from customers.

Accurately measure and fit customers.

Design garments according to customer preferences and requirements.

Collaborate with suppliers and the production team to procure necessary products. Conduct final fittings to deliver top-quality bespoke garments.

Manage monthly marketing promotions and customer communications.

Strategic planning skills to achieve business goals.Strong communication skills, attention to detail, and the ability to be self-directed and proactive.

Service-oriented with the sophistication, poise, and confidence to support the team. Excellent sales and marketing skills to build customer relationships, understand customer needs, and present product ideas effectively.

Specialized skills as a Master Tailor with precision in bespoke tailoring and an eye for design and trends.

Resourceful and well-networked, capable of sourcing quality materials. Bachelor’s degree or higher.

Five or more years of relevant experience.

Proficiency in Microsoft Word, Excel, Powerpoint, social media, Fashion designing ability.

Job highlights

4 off days monthly, rest days depend on schedule. able to work long hours and in the late evenings and weekends

Competitive salary 9k and above

Positive and nurturing working environment

Work location: town area

Duration: permanent

Requirements

Qualifications - Bachelor’s degree or higher

Work experience- at least 4 years working experience in related tailoring fields

Job type- full time

Required languages: English and able to communicate with mandarin speaking customers

If you have an interest in applying for this role, please WhatsApp me at 98198786 to apply. Only shortlisted candidates will be notified. Priority will be given to Singaporeans

Young hon Lim/ manager

Render private limited

EA licence no 15c7827

EA reg no R1550906

- independent , motivated and articulative

- sales experience min of 3 years

- able to work in fast paced moving industry

- knowledge in project management

- able to resolve situations

- understand clients needs and requirements

- handle individual customer portfolio

- ensure rapport with customers

- sourcing for new clients and account opening for the company

Job Description:

• Communicating with external stakeholders, such as contractors, vendors, hospitals, dorms, government organizations, and landlords; communicating with internal stakeholders, such as finance, human resources, and IT
• Take part in acquiring a range of services for the medical facility.
• Processing and reviewing invoices, outsourced services, and center licenses on a regular basis; entering and consolidating data
• Preparing and coordinating licensing and audits (MOH, NEA, and MOM)
• Reporting to the administrative and operations team as the team's reporting officer
• Overall in charge of rostering, staff development, and appraisals; serving as a liaison for research projects; creating monthly workload statistics and dental reports
• Supervising the onboarding and offboarding of Primary Care Plans (PCPs); and creating and organizing reports for Migrantwell Singapore

Requirements:

• Minimum a degree in any relevant field.
• At least five years of relevant managerial experience, ideally with operational expertise in a similar role in the healthcare industry.
• Outstanding communication and interpersonal skills to collaborate with all departments.
• A capable leader who has demonstrated the capacity to lead, inspire, and mentor teams.

6226 1472

Reporting to the Restaurant Manager and Assistant Manager, you are responsible for assisting the Managers in supervising and ensuring the efficient running and daily operations of the restaurant, in accordance to the company’s standards.

Key performance areas include assisting managers to manage team performance, people development through training and ensuring maximum customer service standards.

KEY RESPONSIBILITIES

Operations

- Assist the Managers in overseeing the restaurant’s daily operations.

- Operationally equipped to manage all service sections within the restaurant and its related functions.

- Responsible for checking on all equipment maintenance and servicing.

- Observe a high standard of work ethics and be a role model for all service staff.

Customer service and service quality

- Responsible for ensuring good customer service standards and quality.

- Provide a high level of customer satisfaction in the restaurant and maintain effective communication with the customer at all times.

- Manage and handle customers feedback and complaints in an appropriate and timely manner, aligned with company’s standards.

Staff Training and Development

- Assist Restaurant Manager and Assistant Manager intraining, development and evaluation of service staffs to be well-trained in the respective service stations.

Job Description:

· To manage the day to day running of the shop with the aim of achieving optimum profit by maximizing sales and controlling direct shop expenses.

· To manage all aspects of stock preparation, ensuring that the shop is sufficiently stocked.

· To demonstrate excellent customer service and promote good practices within the shop.

· To meet required performance standards and targets.

· To motivate and support shop staff.

· Responsible for cash handling, banking and associated administration procedures, ensuring smooth practices.

· To plan staff hours and schedule off days, annual leave and replacement off days.

· Key holder of shop

· Ad hoc duties as required

.Experience in vegetable and fruit related industries, familiar with the overall process

Job Description

• Provide customer service in accordance with Bata’s service standards
• Optimize sales opportunity alongside customer satisfaction
• Offer product expertise to assist customers in their enquiries and choices
• Familiarize with promotional activities and advice customer accordingly
• Project a healthy and well-groomed image as our representative of Bata
• Maintain the POS / Cashier with utmost care and ownership
• Ensure accurate payment and return of change to customers
• Ensure the accurate receipt of goods from Warehouse and other Stores
• Ensure prices of products are accurate
• Ensure products on display are well maintained and stock-up according to standards
• Ensure documentation of products are accounted for and accurately maintained
• Deliver sales and profitability target
• Ensure delivery of 100% customer satisfaction
• Ensure consistency in customer service
• Achieve sales targets set for the store
• Achieve MSI and conversion metrics as per Company benchmark
• Coach and provide guidance to Sales Associates on Product and Customer Services

Job Requirements

• At least 3 Year(s) of related working experience in retail (Shoes/Fashion/Apparels related) is required for this position.
• Well-groomed and friendly personality
• Service oriented with a positive attitude
• Customer-focused with strong communications and interpersonal skills
• Willing to work retail hours (shift, weekends and public holidays)

By submitting any application or resume to us for consideration, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to our company for our consideration.

Job Description:

· To manage the day to day running of the shop with the aim of achieving optimum profit by maximizing sales and controlling direct shop expenses.

· To manage all aspects of stock preparation, ensuring that the shop is sufficiently stocked.

· To demonstrate excellent customer service and promote good practices within the shop.

· To meet required performance standards and targets.

· To motivate and support shop staff.

· Responsible for cash handling, banking and associated administration procedures, ensuring smooth practices.

· To plan staff hours and schedule off days, annual leave and replacement off days.

· Key holder of shop

· Ad hoc duties as required

Requirements:

· Ability to multitask.

· Ability to work in a fast-paced environment.

· 5 day work week.

· Required to work on weekends.

· High Commission

Job Description

• Lead a team of workers and sub-contractors to perform structural work on site.
• In-depth understanding of structural drawings, specifications, and requirements.
• Oversee structural works, and coordinate with clients, consultants, and sub-contractors on structural matters.
• Drawing list submissions, scheduling, structure handover, and coordination with Consultants and Construction Team
• Value engineering, review and approve C&S consultant’s drawings and in-house RC, structural steel, and architectural shop detail drawings.
• Site rectification and inspections.
• Resolving site issues with the Consultant, Construction/Structure Erection, and QA/QC team.
• Project Resource Management
• Approval and Review of Project Schedule
• Carry out work scheduling, project supervision, and documentation.
• Ensure timely completion and good quality of work.
• Ensure compliance with safety regulations and implement measures to mitigate construction project risks.
• Other ad-hoc duties and tasks as assigned.

Requirements

• Diploma in Civil / Structural Engineering and above or equivalent qualifications.
• At least 5 years of related working experience in structural site site management.
• Preferred to have at least 2 residential/ commercial projects
• Proficient knowledge of MS Office, structural design and analysis software, and AutoCAD or Microstation
• Ability to prioritize tasks well and able to work independently

Job Description:

CONSTRUCTION MANAGEMENT assures the quality and integrity of each project, bringing projects in on schedule and within budget. Using customer construction management procedures and experience, provide continuity and consistency of construction management with quality assurance and reliable control.

Oversees total construction field effort to ensure project is constructed in accordance with design, specifications, budgets and schedules. Monitoring projects with respect to demand forecasts, time over-runs to ensure timely execution of projects as per drawing. customer & consultant on contractual matters regarding progress of works, conducting meetings with present situations and other construction issues.

Responsibilities

Responsible for construction Management and contractor related construction activities.

Supervises all areas on small projects and / or a subset / discipline on larger projects

Responsible for management and execution of multiple field disciplines or a subset of assigned construction projects in accordance with the requirements of the contract between the company and the customer, and in accordance with the customer’s operating policies and principles.

Responsible for execution of the work in accordance with the quality standards and requirements specified for the project.

Manages and controls project cost and schedule of assigned disciplines / subset of on-site construction.

Coordinates field personnel work schedules to maximize utilization and ensure work is delivered on schedule

Ability to monitor work progress and report against the plan.

Ensure safety, quality and environmental responsibilities and accountabilities have been defined and communicated to workers engaged within their area(s) of control

Ensure all workers within their area(s) of control receive appropriate training to perform their work in a safe, legal and competent manner including any Health and Safety and site-specific inductions

Initiate safety, quality and environmental processes within their area(s) of control, including toolbox meetings, inspections, and the identification, assessment and control of risks in accordance with customer’s requirement

Manages and controls project cost and schedule of assigned discipline / subset of on-site construction. Utilize Commercial processes to capture variations effectively

Coordinate supply and delivery of equipment, subcontractors, consumables, accommodation and other project-specific requirements, in accordance with customer/ contract document specifications and in accordance with customer Policies & Procedures

Understand and manage the industrial relations environment impacting the site and report any issues as required

Works with engineering in the design phases to influence the design for optimum constructability

Qualifications:

Minimum qualified Degree or Diploma; or equivalent combination of qualifications and experience Knowledge, Skills And Experience

Appropriate level of field construction experience, typically gained through a minimum of 15+ years of post-qualification experience in a relevant industry

Personal Attributes

Well organized, observant, good interpersonal and communication skills

Display both good judgment and leadership qualities

Ability to work with timelines/ targets.

Excellent interpersonal organizational, communication and team building skills.

The essential responsibilities of the Department Manager include:

• Achieves department sales targets, goals and objectives.
• Monitors sales figures, analyses and interprets data and trends and discusses this information with Branch Manager for forward planning.
• Conducts daily briefing and regular floor walks to make sure that brand image is maintained, ensuring expected service performance and customer experiences are managed and sustained; visual merchandising standards and good housekeeping standards are set and maintained at the highest level; maintains high quality in-store display with maximum cleanliness and upkeep of fixtures.
• Manages stock levels and control to ensure stock availability; minimising aged and damaged stock, and minimising stock loss.
• Work closely with buyers and merchandisers to ensure the department shines.
• Handles customer complaints and authorized to offer remedies on behalf of the department.
• Ensures that product knowledge is at its peak among salespeople; conducts shop-floor training to motivate and build the skills of the team.
• Deals with Human Resources matters such as interviewing potential staff, conducting appraisals and performance reviews and counselling, as well as ensures staff are skilled by providing, recommending or organising training and development by liaising with HR and through own in store initiatives (e.g. short quizzes on product knowledge, on the job training).
• Ensures staff understands and adheres to security and operational procedures.
• Any other duties as per assigned.

Formal Education & Certification

• Preferably Diploma or Degree in Retail Management

Knowledge & Experience

• At least 2 years of retail management experience (departmental level)
• Strong commercial understanding
• Proven track record of achieving sales targets
• Experience in staff performance management
• Experience in profit & loss management, targets setting
• Department product knowledge
• Good understanding of labour / retail law, company policies and procedure

Personal Attributes

• Ability to motivate and lead a team of people
• Ability to analyse sales figures; good analytical skills and good business sense
• Strong sense of customer service
• Confident with high sense of responsibility
• Ability to solve problems and make effective decisions
• Ability to work under pressure in a fast pace working environment
• Ability to adapt to challenging situations
• Ability to handle and prioritise multiple tasks simultaneously
• High level of business ethics and integrity

An Outlet Manager is responsible for the profitability and performance of a food service outlet. Duties include overseeing daily operations, customer service, staff work schedules, cashiering, food supplies, maintenance and administrative operations.

The Outlet Manager is also expected to guide employees to find new ways to generate revenue and enhance the customer experience. Other responsibilities include recruiting, training and motivating staff, as well as maintaining high standards of quality, hygiene, health and safety in the dining area.

Specific Responsibilities

Individual to be involved in:

1. Oversee day to day restaurant operations.

2. Manage and maintain inventory, sales and staff as well as monitoring, evaluation sales performances.

3. Ability to keeps track of the food available in the kitchen and the food that needs to be ordered.

4. Ability to source, identify and interact with vendors to help get the best quality food for the most competitive price.

5. Employee safety, welfare, wellness and health reporting.

6. Comply with all company policies, relevant laws and regulations, ensuring that the restaurants adhere to pertinent health and safety regulations.

Technical Skills and Competencies

1. Skilled communicator with excellent problem solving skills and interpersonal skills

2. Ability to diffuse tense situation between patrons or staffs

3. Have business management knowledge to handle the operations aspects of the restauant

4. Effective management skills and leadership skills

Duration

- 6 months

- under Mid-Career Pathways Programme

Job Description

• Oversee the construction project from start to finish
• Planning, programming and monitoring the overall progress of works
• Liaise with client’s representatives, relevant authorities and consultants
• Implement Quality System at site
• To assist coordinate with all sub-contractors and suppliers
• To assist coordinate with all consultants including meetings, discussion as and when required
• Ensure that construction activities move according to predetermined schedule
• Maintain timely updating of all project records for audits such as ISO, CONSASS and etc, reporting purposes and submission to authorities
• To monitor the project team function effectively and efficiently in meeting all KPIs (to be determine later)
• Devise the project work plans and make revision as and when need arises
• Check and verify bi-weekly project reports for submission to Client / Consultants / HQ
• Overall in charge of Safety and Health at the site
• Implement the Company’s Safety and Health program and procedures on site
• Assign work and responsibility to foreman, safety supervisor and subcontractor accordance to company safety policy
• To assist conduct all site meetings and resolve technical/ operational issues

Job Requirements

• Qualification discipline in Civil Engineering
• Bacherlor of Engineering Degree in Civil & Structure (Certificate must be recognised by PE Board)
• Experience at working both independently and in team-oriented, collaborative environment is essential.
• Min 5 years' experience in related field

As the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans.

Job Responsibilities:

• Manage day-to-day operations at the assigned outlet
• Oversee staffing at the outlet including hiring and rostering
• Ensure the consistency and quality of food and beverage products and compliance with SFA regulations at all times
• Conduct regular product and service training and ensure that a high level of service standards at all times
• Manage operating expenses and be accountable for P&L
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Respond and manage all customer feedback and enquiries - both online and offline
• Facilitate bookings, events and promotions in alignment with sales and marketing plan
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills

Responsibilities

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Requirements and skills

• Demonstrable experience in marketing together with the potential and attitude required to learn
• Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
• Proven experience in Beauty salons and spas industry
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
• Experience in setting up and optimizing Google Adwords campaigns
• Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets
• A sense of aesthetics and a love for great copy and witty communication
• Up-to-date with the latest trends and best practices in online marketing and measurement
• Ability to work shift, weekend and public holiday