Deputy Operations Director (International Business)

Compass Group is a global leader in food and support services. At Compass Group, we believe that food and service have the power to transform the lives of our customers, and we are committed to providing exceptional value and quality in everything we do.

With over 30 years of experience in Singapore, we have established ourselves as a trusted partner to some of the country's largest corporations, institutions, and government agencies. Our comprehensive range of services includes corporate dining, hospitality, cleaning, and facilities management, all delivered with the highest standards of safety, quality, and sustainability.

We are also committed to sustainability and environmental responsibility, and we strive to minimize our impact on the environment in all aspects of our business. From reducing food waste to adopting energy-efficient practices, we are constantly looking for ways to operate more sustainably and make a positive impact on the communities we serve.

Job Responsibilities:

• Manage and oversee the operations of units achieving financial goals

• Ability to development long and short term plan with the clients.

• Manage, build and maintain cordial relationship with clients.

• Conduct Monthly Business Review and Quarterly Business Review with client

• Lead and achieve customer’s satisfactory survey.

• Achieve KPI set by the client

• Responsible for the ah hoc event request by the client.

• Lead & supervise a team of staff to achieve goals

• Instill training and building people capability.

• Responsible for the respective sector financial performance

• Uphold the Compass Group’s Health, Safety & Environment (HSE) standards

• Ensure high level of food quality is served at the units.

• Responsible for the scheduling and deployment of manpower to ensure smooth operations.

• Requires travelling to multiples units

• Perform administrative duties

• Ability to execute Compass Group Business Continuity Plan

Health and Safety Responsibilities:

• Follow Compass health, safety and security procedures

• Maintain safe personal presentation standards

• Consult on health and safety matters

• Report all incidents and hazards immediately

• Complete all required HSE training

• Adhere to the site food safety plan, hygiene procedures and standards

HSE Policy / Procedure Documents:

• Compass Health, Safety and Environment Policy

• Employee Health, Safety and Environment Handbook

• Relevant Inspection Forms / SOPs / PWI

• Material Safety Data Sheet (MSDS)

Job Requirements:

• Candidate must possess at least a Bachelor's Degree, Food & Beverage Services

Management, Hospitality/Tourism/Hotel Management, Business Studies/ Administration/Management or equivalent.

• At least 5 year(s) of working experience in the related field is required for this position.

• Preferably specializing in Hospitality/Food & Beverage/Restaurant Service or equivalent.

• Excellent interpersonal and communications skills, able to liaise with all employees.

• Resilient & ability to perform under pressure excellent communications & interpersonal skill.

• Previous setting up of outlet experience an advantage.

Responsibilities:

- Manage day-to-day sales operations, develop and execute business plans to achieve sales growth and profit targets

- Supervise, train and assist employees in customer service, store maintenance and product promotions

- Effective planning of monthly staff rosters to ensure optimal management of manpower strength

- Seek ways to better promote the store, the product line and service within the store

- Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals

- Provide and analyse sales, profit and stock budgets/reports

- Implement training of employees to maintain productivity at all times

- Manage all controllable costs with a view to maintaining profitability

- Ensure the store remains clean and presentable at all times

- Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service

Requirements:

- Minimum Diploma in any field

- Minimum of 4 years experience working in a retail environment, ideally in a supervisory role for 2 years

- Strong leadership and customer management abilities

- Customer service-oriented with in-depth knowledge of basic business management processes

- Excellent communication and interpersonal skills

Job Description

*Project Planning & project management

*Leading team members to make sure that all parties are on track with project requirements, deadlines, and schedules

*Liaise with authorities, consultants identify and resolve issues.

*Review appointment of subcontractors, suppliers and vendors recommended by Contract Department.

*Review and endorse subcontract documents, progress & variation works claims to customers.

Requirements

*Candidate must possess at least a Bachelor's Degree in Civil Engineering

*Required skill(s): MS Office, AutoCad.

*At least 5year(s) of working experience in the related field is required for this position.

*Preferably Managers specializing in Engineering - Civil/Construction/Structural or equivalent.

*Proven experience in project management (Building and Civil construction).

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.

Job Description

• Prepare monthly detailed reports on buying/service subscription trends, customer requirements, and profits
• Undertake store administration duties such as managing store budgets and updating financial records
• Monitor inventory levels and order new items upon low stocks
• To assist in managing the day-to-day Operations of the business with a focus on all service and operational logistics of the reservations and reception.
• Regularly evaluates business processes, procedures, and systems, and makes recommendations as necessary
• Perform skin and body analysis for new and existing customers
• Exposures to diverse beauty treatments, including skin, face, body, slimming, hair removal, skin whitening, etc.
• Makes professional recommendations on products, treatments, and service packages to customers
• Responsible for staffing, staff development, and training
• Evaluate and supervise the performance of team members, and when necessary, provide timely disciplinary action including any written documentation
• Arrange training programs and skill upgrading courses for company staff
• Responsibly for Sales and achieving Sales KPI and target
• Manage customer complaints on a timely manner

Requirements

• Minimum 3-5 years experience preferred
• Strong leadership capability in a fast-paced environment
• Excellent customer service skills
• Proficiency in MS office
• Able to work retail hours, weekends, and public holidays

Description:

1. Maintain a team-oriented personality with strong people management skills;

2. Be actively involved in drinks menu development and maintaining updated and accurate costing of all drinks prepared and sold;

3. Oversee the organization of bar stock & ingredients; verifying all products are properly dated and organized for quality assurance;

4. Work closely with the company’s management on supply ordering, maintaining costs, floor efficiency & staffing;

5. Ensure all drinks preparation and presentation by the team closely follows recipes and SOP guidelines, and are delivered in accordance with the brand’s appearance/quality standards;

6. Actively respond to and handle guest problems and complaints;

7. Trains new employees on bar standards; capitalizing on informal opportunities to coach and mentor, taking interest in others’ personal development;

8. Ensure proper purchasing, receiving and storage standards in the bar. Maintain high-quality levels of receiving, storage, production and presentation of food and drinks;

9. Ensure proper grooming and hygiene standards for all service staff;

10. Ensure all equipment in the kitchen is properly maintained and in working order in accordance with SFA standards. Promptly feedback to management team if any issues arise.

11. Assist the company in expansion plans.

Requirements:

• Excellent attitude and willingness to learn
• Display integrity and initiative
• Team player
• Good communication skills

Description:

1. Maintain a team-oriented personality with strong people management skills;

2. Be actively involved in drinks menu development and maintaining updated and accurate costing of all drinks prepared and sold;

3. Oversee the organization of bar stock & ingredients; verifying all products are properly dated and organized for quality assurance;

4. Work closely with the company’s management on supply ordering, maintaining costs, floor efficiency & staffing;

5. Ensure all drinks preparation and presentation by the team closely follows recipes and SOP guidelines, and are delivered in accordance with the brand’s appearance/quality standards;

6. Actively respond to and handle guest problems and complaints;

7. Trains new employees on bar standards; capitalizing on informal opportunities to coach and mentor, taking interest in others’ personal development;

8. Ensure proper purchasing, receiving and storage standards in the bar. Maintain high-quality levels of receiving, storage, production and presentation of food and drinks;

9. Ensure proper grooming and hygiene standards for all service staff;

10. Ensure all equipment in the kitchen is properly maintained and in working order in accordance with SFA standards. Promptly feedback to management team if any issues arise.

11. Assist the company in expansion plans.

Requirements:

• Excellent attitude and willingness to learn

• Display integrity and initiative

• Team player

• Good communication skills

• 3 years of related experience

Responsibilities:

Core Responsibilities:

● Plan, organise, and manage the execution of projects to ensure timely delivery within the established schedule and approved budget.

● Oversee all project activities and coordinate interactions between project teams and external entities to align with project goals.

● Manage project finances, including responsibility for profit and loss (P&L), monthly financial forecasting, and end-of-month financial reporting.

● Serve as the primary point of contact for all project-related matters for clients, government agencies, vendors, and other stakeholders.

● Collaborate closely with clients to manage project scope, schedules, deliverables, and budgets while maintaining strong client relationships.

Professional and Team Development:

● Recruit, assign, and monitor the progress of project team members, ensuring efficient utilisation of resources and optimal team performance.

● Conduct daily scrum meetings to keep track of project progress and assist the team in resolving any challenges.

● Provide both ad hoc and regular management reports on project status to upper management.

● Present project updates and strategic insights during regular Project Progress meetings.

Qualifications:

● Proven experience in project management, preferably in IT or related fields.

● Strong understanding of project management principles and best practices.

● Expertise in financial management, including P&L, budgeting, and financial forecasting.

● Excellent leadership skills with experience in managing diverse teams.

● Effective communication skills, with proficiency in English.

● Ability to manage multiple stakeholders and maintain strong client relationships.

● Experience in Agile methodologies, particularly in conducting scrum meetings.

Job Description & Requirements

REQUIREMENTS

• Work location Either East or North Side.
• Holding BMSMA Certification completed Module with BCA
• Looking for a candidate with relevant experience with MCST Building Manager / FSM
• Candidate with Fire Safety Manager Cert preferable.
• Minimum Diploma in Facility Management/Building Services.
• Preferred 3-5 years of work experience in Facilities Management/Building Services and Mechanical or Electrical Engineering.
• Possess good communication skills and can relate to different levels of people.
• Good Technical knowledge and experience in Facility Management.

JOB DESCRIPTIONS

• Manage a few site project no man site / man site
• Ensure that all fire and safety equipment in an establishment is in good shape always.
• Make sure that there are well-developed plans for easy evacuation of people in a building in the case of a fire outbreak.
• Conduct fire safety checks from time to time.
• Enforce safety codes and regulations/ guidelines within a particular organization.
• Assist the superior on all matters relating to the administration of the development, particularly on the Building and Common Property (Maintenance & Management) Act and the Building Maintenance and Strata Management Act.
• Assist the superior in upholding the Rules and Regulations and ensure compliance with the Building's statutory requirements.
• Keep the superior informed of all matters regarding the maintenance and management of the property and any change of regulations relating thereto.
• Preparing all documents (including the updating of all legal searches on title) for Annual General Meetings (AGM) and Extraordinary General Meetings (EGM) as required and as directed by the Client.
• Chaired the AGM for All site follow-up with council meetings and minutes of meetings.
• Attend to all follow-up matters.
• Attend promptly to all correspondence, statutory notifications, and inquiries on behalf of the superior.
• Liaise with developers, contractors, relevant government authorities, etc.
• Keep proper records of and attend to all complaints, queries, and suggestions made by subsidiary proprietors and/or their tenants and establish and maintain a good relationship with subsidiary proprietors and/or their tenants.
• Respond and attend to feedback complaints within 3 days.
• Daily routine inspection according to a weekly schedule.
• Handling daily operations of all matters on site.

Job Responsibilities:

• Research and identify potential clients and business opportunities.
• Seek out leads through various channels such as cold calling and building a client database.
• Establish and maintain strong relationships with clients.
• Negotiate terms, secure new business, and maintain existing business.
• Achieve and exceed sales targets set by the organization.
• Identify opportunities for market expansion and growth.
• Work with the operations team to ensure smooth service delivery.
• Generate reports on sales performance and market trends.
• Stay updated on industry changes and advancements.

Job Requirement:

• Relevant business development/sales experience in freight forwarding/logistics Industry
• Sales driven oriented personality
• Willing to travel within Singapore
  

Interested candidates may send their CV to Caris (Reg No. R1109826) at [email protected] quoting the job title in the Subject line. We regret that only shortlisted candidates will be notified.

Main Core Responsibilities

1)Met monthly HQ's sales budget for his/her assigned outlets.

2)Manage labour cost to meet HQ's budget for his/her assigned outlets.

3)Manage cost of good / operation cost.

4)Trainer and facilitator.

5)Ensure outlets and staff compliance company's SOP, code of conduct and regulation.

6)Outlets Hygiene to meet SFA guild line.

Intermediate Work (Middle Management Duties)

• Able to plan daily/monthly sales target to meet HQ budget, regular follow up and update on sales performance with outlet in-charge.
• Able to provide cost saving measurement for his/her area in-charge. Good understanding and knowledge on his/her outlet's past and present fast and slow moving items.
• Able to interview staff in a professional manner and recommend for hiring. Retension rate for his/her area above than company's average.
• Effectively manage and control Over-Time and Part-Time hour for his/her assigned outlet. Manage Labour cost within HQ budget.
• Able to manage outlet schedule independently, re-deploy staff effectively and fast. Able to shift in (Cover shift) if needed.
• Ensure outlet and staffs compliance with authorities regulation ( SFA licensing ) and abide to company's SOP, regulation and code of conduct.

Training Management

• Able to provide training ,coaching and evaluation for the progress and performance for Manager / Supervisor / Staff .
• Constantly giving ideas to upgrade and execute SOP and Operation issues when needed.
• A good role model and show management by example for fellow colleagues.

Job Requirements and Expectation:

1. Minimum 3 years in same field
2. Coversation and Basic PC skill
3. Positive and Willing to teach
4. Leadership and Managing skill
5. Honest and Cheerful

Food and Beverage Sales Manager:

* Create and execute strategic sales plans to meet or exceed sales targets and expand the customer base.

* Recruit, train, and motivate sales representatives to enhance their performance and achieve company goals.

* Conduct market analysis to identify new business opportunities, understand customer needs, and stay ahead of competitors.

* uilding and nurturing strong relationships with customers to maintain high levels of satisfaction and loyalty.

* Tracking and analyzing sales performance metrics to identify areas for improvement and ensure targets are met.

* Leading negotiations with clients and suppliers to secure favorable terms and deals.

* Working closely with marketing, product development, and operations teams to align efforts and optimize sales.

* Strong verbal and written communication skills for effective interaction with team members and clients.

• Report to the Area Manager to manage the store operation from sales to people management
  Lead the sales team to achieve the target
• Provide prestige service to promote the stylish brand and lifestyle fashion to our customers
• Able to analyze and transform the data into the business strategies to sustain and drive the business
• Accountable for the store operation with commitment and drive for the business growth and success
• Work closely with the Manager and management as a key focal point between office and store to run the store in an effective and efficient way
• Initiate breakthrough ideas to add value to the operations and business
• Train and develop the sales team to foster a positive culture on teamwork

Requirements:

• At least 6 years of retaining sales experience in which 3 years in supervisory level
• Mature with excellent communication and interpersonal skill
• Can-do attitude and strong leadership skill
• Energetic, enthusiastic character with passion and high influential skill
• With positive mind to adapt dynamic environment
• Sensitive to figure and good analytical mind

JOB DESCRIPTION

- Develop and update the bar menu, incorporating creative and unique cocktails, wines, beers, and non-alcoholic beverages.
- Stay updated with industry trends, new ingredients, and emerging techniques to continuously enhance the beverage offerings.
- Collaborate with the management team to set pricing strategies and achieve financial objectives.
- Conduct regular tastings and evaluations to maintain consistency and quality of beverages.
- Ensure smooth and efficient bar operations, including opening and closing procedures, inventory management, and cash handling.
- Monitor and maintain stock levels of spirits, wines, beers, mixers, garnishes, and other bar supplies.
- Implement effective systems for stock rotation, storage, and waste reduction to maximize profitability.
- Oversee the maintenance and cleanliness of the bar area, equipment, and glassware.
- Ensure compliance with all applicable laws, regulations, and licensing requirements related to alcohol service.
- Leadership and Training:Lead and inspire the bar team, providing guidance, training, and ongoing development opportunities.
- Conduct regular staff meetings to communicate updates, share knowledge, and address concerns.
- Foster a positive and collaborative work environment, promoting teamwork and a strong service-oriented culture.
- Set performance standards, provide regular feedback, and conduct performance evaluations.
- Handle any staffing issues, such as scheduling, hiring, and disciplinary actions.
- Interact with customers in a friendly and professional manner, creating a welcoming and engaging bar experience.
- Maintain an extensive knowledge of beverages, including ingredients, flavor profiles, and pairing recommendations.
- Assist customers in selecting beverages, providing recommendations, and offering personalized service.
- Handle customer inquiries, concerns, and complaints promptly and with exceptional care.
- Continuously strive to exceed customer expectations and enhance the overall guest experience.
- Safety and Compliance:Ensure compliance with all health, safety, and sanitation standards to maintain a clean and safe bar environment.
- Train staff on responsible alcohol service, recognizing signs of intoxication, and handling difficult situations.
- Monitor and enforce age restrictions and legal drinking age requirements.
- Stay updated with local alcohol regulations and ensure adherence to all licensing requirements.

Qualifications:

• Proven experience as a Head Bartender or Assistant Bar Manager or similar role in a high-volume bar or upscale establishment.
• Well-versed in English.
• Extensive knowledge of mixology, spirits, wines, beers, and non-alcoholic beverages.
• Strong leadership skills, with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills for interacting with customers and staff.
• Ability to multitask, prioritize, and work well under pressure.
• Exceptional attention to detail and organizational abilities.
• Proficient in bar operations, including inventory management, cash handling, and POS systems.
• Knowledge of health, safety, and sanitation standards related to bar operations.

The essential responsibilities of the Department Manager include:

• Achieves department sales targets, goals and objectives.
• Monitors sales figures, analyses and interprets data and trends and discusses this information with Branch Manager for forward planning.
• Conducts daily briefing and regular floor walks to make sure that brand image is maintained, ensuring expected service performance and customer experiences are managed and sustained; visual merchandising standards and good housekeeping standards are set and maintained at the highest level; maintains high quality in-store display with maximum cleanliness and upkeep of fixtures.
• Manages stock levels and control to ensure stock availability; minimising aged and damaged stock, and minimising stock loss.
• Work closely with buyers and merchandisers to ensure the department shines.
• Handles customer complaints and authorized to offer remedies on behalf of the department.
• Ensures that product knowledge is at its peak among salespeople; conducts shop-floor training to motivate and build the skills of the team.
• Deals with Human Resources matters such as interviewing potential staff, conducting appraisals and performance reviews and counselling, as well as ensures staff are skilled by providing, recommending or organising training and development by liaising with HR and through own in store initiatives (e.g. short quizzes on product knowledge, on the job training).
• Ensures staff understands and adheres to security and operational procedures.
• Any other duties as per assigned.

Formal Education & Certification

• Preferably Diploma or Degree in Retail Management

Knowledge & Experience

• At least 2 years of retail management experience (departmental level)
• Strong commercial understanding
• Proven track record of achieving sales targets
• Experience in staff performance management
• Experience in profit & loss management, targets setting
• Department product knowledge
• Good understanding of labour / retail law, company policies and procedure

Personal Attributes

• Ability to motivate and lead a team of people
• Ability to analyse sales figures; good analytical skills and good business sense
• Strong sense of customer service
• Confident with high sense of responsibility
• Ability to solve problems and make effective decisions
• Ability to work under pressure in a fast pace working environment
• Ability to adapt to challenging situations
• Ability to handle and prioritise multiple tasks simultaneously
• High level of business ethics and integrity

Job Description

• Review 3D BIM model and ensure correct the installation details, compliance with design specifications and guidelines
• Supervise and coordinate site installation works by contractors
• Attend site coordinate meetings with main-con, consultants and contractor
• Lead daily briefing and execute the project activities and oversee implementation of the quality plan
• Coordinate installation activities, site safety, order, arrange and receive M&E major equipment delivery for contractors’ installation
• Arrange and attend material, equipment, installation, and testing inspection
• Carry out testing and commissioning, combined services testing for TOP/CSC
• Handover of completed work activities with as built drawings and O&MM to respective authorities or clients to in timely manner and delivery with desired quality standards and safety aspects

Requirements

• Min Diploma in Building M&E Service (ACMV, FP, P&S, BMS, Ele and ELV) , Mechanical and Eletrical Engineering
• Min 8 years of experience
• Familiar to Building services (ACMV, FP, P&S, BMS, Ele and ELV) code requirement and basic design and necessary submission for tender bidding and construction, TOP and CSC
• Experiences for coordination with architecture, C&S and process team for M&E Space, maintenance and fire exit routing
• Skilled in design, coordination, and project management
• Experience in tender bidding, with strong analytical and critical thinking abilities
• Interpersonal, communication skills & leadership
• QP/PE, Green Mark manager or other BCA/SCDF/PUB authority certification are highly desirable

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities

• Provide overall leadership, governance, organization and management of the project team
• Responsible for project team resource planning, recruitment, training & development and retention
• Plan and recruit Project Engineers / Designers / Drafters as per the demand
• Develop, coach, guide and train the Project Engineers / Designer / Drafters
• Manage Half-yearly & yearly appraisal process for the project team for their professional & career development
• Responsible for execution all assigned projects with respect to Safety, Quality, Design, Procurement, Construction, Contractual, Budget, Schedule and Resources
• Ensure competent / qualified Project Engineer / Designer / Drafter assignment to the project
• Ensure project execution compliance in accordance to PQP
• Manage all project stakeholders (Owners, Clients, Consultants, Subcontractors, Third Parties & Internal Team) for smooth project execution
• Approve Purchase Requisitions / Invoices on-time for issuing PO & payment to suppliers
• Project Cost control (including site expenditure) to ensure profit margin for the projects
• Ensure additional works are carried out with Variation Order Request approval from customer
• Manage cash flow of the assigned projects by ensuring regular progress claims submission & approval relating to the work progress at site
• Achieve all assigned projects’ objectives (Project On time delivery, Project Cost less than the allocated budget etc.)
• Escalate challenges to MD appropriately to resolve it on time
• Conduct regular meetings with the Project Team on Project status update
• Other adhoc duties as assigned

Requirement

• Degree / Master in Electrical Engineering
• Proficiency in various software such as MS Office, MS Projects/Primavera
• Min 5 years of working experiences in related field
• Possess effective organizational and follow-up skills, meticulous
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner

8.30am to 6.00pm

Up to $7500 (Manager)

Up to $6500 (Assistant Manager)

west

Treasury

• To perform a broad range of treasury functions which includes cash management; bank loan management including rollovers, drawdown and compliance.
• To manage intercompany loans.
• To maintain & update all relevant banking records which include maintaining bank account Master Database, updating of consolidated report of banking facilities / charges and utilization.
• In charge of opening and maintenance of bank accounts, internet banking and application of bank facilities.
• To support business stakeholders in FX and trade financing matters.
• To identify business and market opportunities and work closely with banks for new funding scheme and evaluate current scheme for improvement.
• To coordinate with internal stakeholders on Tax compliance requests such as FATCA.
• To prepare weekly cash flow consolidation, consisting of short- and medium-term requirements.

Corporate

• To assist in the preparation of directors' and shareholders' resolutions.
• To assist in ensuring filing compliance in accordance with relevant regulatory and statutory requirements.

Accounting and Audit

• To support audit related matters including preparation of bank and directors’ confirmations.
• To assist in the preparation of monthly management accounts and annual financial statements in accordance with applicable financial reporting standards and group guidelines.
• To assist in the review of payments and receipts.

Others

• Establish, develop, and maintain relationship with key internal and external stakeholders by providing high level support and engagement and maintain consistent strong operational relationships.
• Ad-hoc duties as assigned.

How to Apply: Please send your resume to:

Job Purpose:

Responsible for implementing business plans relating to staff control, handles people issues, performs store-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance, and back office support. He/she is responsible for the recruitment, training and motivating staff, and assisting in day-to-day activities of an outlet.

Responsibilities:

Business Operations

· Assist in the overall management of the outlet

· Handling emergency and difficult situation

· Coordinate daily roster and supervise attendance

· Supervise and coordinate, pre-meal meeting conducted with staff daily

· Project and order daily required supplies

· Provide co-ordination and services for both kitchen and service.

· Provide suggestions or develop new SOP to improve on operation.

· Liaise with food stall operators to address their needs and concerns.

· Ensure partners/vendors comply with contractual agreements and food court policies.

People Management

· In-charge of recruitment, selection and training of new hires

· Monitor and manage the staff performance including punctuality, customer service and food quality

· In-charge of overall supervision of the outlet/restaurant

· Facilitate innovation and lead staff to implement change

Customer Service

· Manage an efficient team of service staff by coach, training, and supervising staff to operate stations and deliver a great customer experience

· Ensure and maintain service quality and professional etiquette

· Customer feedback management

Adhering to Quality and Standards

· Examine food and beverage preparation

· Ensure quality control for food and service

Skills/Qualifications:

· At least 3 to 4 years of relevant experience in Foodcourt, managerial role

· Minimum ‘O’ level or Graduate Diploma in any field/Diploma/Advanced/Higher/ in F&B service or equivalent

· Willing to be involved in hands on operations

· Excellent communication and interpersonal skills

· Ability to work in a fast-paced environment

· Perform tasks independently or with minimum supervision

· Ability to work cohesively with fellow team members as part of a team

Service Delivery Manager (CyberSecurity)/ Customer Manager

Responsibilities:

• Strong in handling Service Delivery Management/ Customer Management
• Experience in providing Services and Solutions on CyberSecurity Management.
• Technically inclined in handling Service Delivery and supporting Customer Management.
• Manage the performance of services and ensure that Service Levels are met.
• Engaging the customer and/or vendors to ensure the smooth delivery of services when required
• Communicate and liasing with clients, stakeholders and vendors.
• Provide consultation and advisory on CyberSecurity Solutions.

Requirements:

• Demonstrated strong experience in handling Service Delivery Management/ Customer Management.
• Experience in providing CyberSecurity Services and Solutions to customers.
• Strong knowledge of CyberSecurity.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001 and etc.
• Minimum 3 years of experience in customer success roles or experience in a cybersecurity operation center
• Good in Service Delivery and Customer Management.
• Experience in handling Service Level Agreement (SLA).
• Possess Government or System Integrator Consulting domain.
• Experience with contract and vendor management.
• Possess Diploma or Degree in relevant field.
• Only Singaporean applys.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

We respect your privacy and all communication will be treated with confidentiality.

*Only shortlisted candidate will be notified.

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Description:

· Foot Reflexology Therapist (Full Time)

· Provide Foot Reflexology and Body Massage.

· Able to serve both Male and Female clients

· Customer service orientated, sales driven and target oriented person

· A team player with good communication and interpersonal skill

· responsible preparing the necessary treatment products, stocks replenishment, towels supply, etc.

. Basic + Commission.

Requirements:

· At least 1 year of experience.

· Strong communications and interpersonal skills with all level of people

· Well-groomed.

Responsibilities:

• Achieving business goals and revenue targets.
• Overseeing daily operations of SG office, managing budgets, and setting performance objectives.
• Recruiting, training, the teams as well as conducting regular performance appraisals.
• Developing and implementing business, marketing, and advertising plans.
• Planning, evaluating, and optimizing operations to be efficient and cost-effective.
• Ensuring products and services comply with regulatory and quality standards.
• Ensuring company standards and procedures are followed.
• Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances.
• Dealing with escalated customer issues, incident reports, and legal actions.

Requirements:

• Min. 2 years of management and leadership experience.
• Excellent communication skills, both verbal and written.
• Proficiency in Microsoft Office, with CRM systems, and project management tools.
• Excellent leadership and decision-making skills.
• Ability to multitask and work efficiently under pressure.
• Strong analytical and problem-solving skills.

Job Description: Project Manager

Position:

• Title: Project Manager
• Position Type: Contract
• Open Positions: 1

Key Responsibilities:

• Project Coordination: Manage and oversee project activities, ensuring timely delivery and alignment with objectives.
• Stakeholder Communication: Serve as the primary contact for stakeholders, facilitating clear communication and addressing concerns effectively.
• Change Management and Training: Lead change management efforts for new system implementations, including planning, training, and adoption initiatives.
• Monitoring and Tracking Progress: Track project milestones, manage risks, and ensure adherence to schedules.
• Documentation and Reporting: Prepare detailed project documentation, status reports, and presentations for stakeholders and leadership.

What We Are Looking For:

• Experience:
  • Proven experience in change management, particularly in implementing new systems or improving customer engagement processes.
  • Project management experience is a strong advantage.
• Skills:
  • Excellent communication and interpersonal skills.
  • Strong problem-solving capabilities, attention to detail, and patience in managing complex scenarios.
  • Proficiency with basic computer tools and software.
  • Empathy and strong listening skills to understand and address stakeholder needs effectively.
• Adaptability:
  • Ability to thrive in a fast-paced environment and manage multiple priorities simultaneously.
  • Strong time management and multitasking abilities.
• Preferred Knowledge:
  • Familiarity with Singapore Government procurement and governance processes.
  • Knowledge of design thinking principles and workshop facilitation is a plus.

About the Role:

This role is ideal for a dynamic individual who can manage projects efficiently, communicate effectively with stakeholders, and drive change initiatives in a collaborative and fast-paced environment. The Project Manager will play a key role in ensuring project success through proactive coordination and problem-solving.

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Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Roles & Responsibilities

• Meeting with possible partners to introduce business’s services
• Familiar with hydraulic and mechanical heavy equipment such as Boring Rig, Micropile Rig, etc
• Attend to sales enquiries
• Maintain good relationship with distributors and key customers
• Work closely with sales support to ensure on-time delivery
• Provide support to client relation
• Identify and develop new sales opportunities and strategy to enhance market penetration