Responsibilities:

Manages assigned product portfolio and generate new sales to achieve revenue, target and budget.

Maintains professional and technical knowledge of sales product.

Build strategic relationship with product vendors and partners to provide solutions to partners and end users.

Conduct and assess market and competitive analysis to develop efficient business strategy and generate higher Sales Revenue.

Develops product concept and provide a unique value based on the requirements of clients.

Clearly articulate and present the business value of the product to business partners.

Prepare and conduct periodic product updates and enablement for Channel Partners.

Provides Business and Revenue Forecast, including periodic reviews with relevant product vendors on business and sales activities.

Develops marketing strategies or programmes by collaborating with Marketing Team.

Obtains Bill of Material and pricing by working with presales team on product solution.

Facilitates inventory turnover / management / control by reviewing and adjusting inventory levels.

Candidate requirements:

Diploma/Degree with minimum 2 to 5 years of product management experience, preferred from security/electronic/IT industry.

Knowledge and understanding of supply, product and vendor management

Proven contract negotiation skills.

Proficient in Microsoft office applications e.g. Word, Excel, PowerPoint.

Able to work in a face paced environment.

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

Job Description

• Responsible for project management from the initial stage to delivery, specialized in Transmission and Data projects;
• Liaise with customers and vendors to facilitate service provisioning and related support;
• Manage resource planning, scheduling, and cost control to ensure project completion of standard and within budget;
• Provide pre-sales support to Sales Managers, in particular, CRM related activities;
• Monitor the internal provisioning system and maintain effective knowledge sharing;
• Organize project meeting and progress report to keep project stakeholders regularly updated;
• Other work tasks which are demanded;

Requirement

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree;
• 4-10 years of technical experience in the telecommunication related industry is a MUST;
• Similar working experience in Chinese telecom carriers in Singapore is preferred.
• Good command of both written and spoken English and Chinese, including Cantonese and Mandarin (to be able to liaise with Chinese, Cantonese and Mandarin speaking customers and vendors to facilitate service provisioning and related support)

Reporting to the Senior Director, Operations, the incumbent will be managing a team of supervisors, team leads and operations agents to consistently meet service standards and performance within budgets.

Responsibilities:

• Provide great service quality and continuously improve performance on all level of operation activities in exceed customers’ needs
• Support the Senior Director in optimizing process flows, maintenance of facilities and equipment to meet business and customer’s needs.
• Work with vendor to ensure adequate staffing levels and that all activities meet operational service standards and Global SOP
• Co-ordinate with Supervisors and Managers in Service Centres on operational matters (e.g. cut-off time, shuttles, priority loading for special products etc.).
• Coordinate with Ground Handling Agent (GHA) on shipment recovery and lodgment.
• Communicate with GHA on service recovery during incident such as shipment off-load.
• React promptly to inquiries directed from QCC agents and NCG Managers, ensuring all issues and problems are well addressed and resolved.
• Coordinate the empty ULD loading requirement to maximize utilization.
• Plan loading and unloading priorities of outbound and inbound ULD’s.
• Coordinate plans with NCG team to plan space for transshipments on commercial and network flights.
• Proactive meetings with Performance Management team to ensure adequate focus for all KPIs
• Manage shift operations, delivering great service quality & complying with Global SOP standards.
• Make prompt and effective decisions to address any issues encountered during the shift operation
• Meet with duty supervisors to discuss operations execution plan and resource allocations.
• Monitor daily service request and initiates follow-up action. Ensures the Duty Manager on the next shift is informed when follow up is required.
• Monitor operations to ensure performance standards are met.
• Conduct daily briefing & ensure proper communication & coordination b/w different functions
• Run Performance Dialogs within Ops teams
• Control outsourced FTEs to optimize productivity
• Regularly coordinate equipment checks to initiate proactive maintenance in cases of potential failure
• Enforce the shipment & facility security measures and controls (x-rays, security guards, dangerous goods) in accordance with TAPA, airport security, airline and Global SOP requirements
• Monitor ULD loading to maximize utilization.
• Develop a high performance service culture within the functional department. Plan, organize and direct and efficient and effective functional department.
• Develop IKOs with team members and monitor individual performance.
• Conduct performance appraisal.
• Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.
• Identify training needs and opportunities to develop a highly skilled functional department.

Responsibilities:

• Good communication skills, written and verbal
• Must be able to work shift
• At Least 5 - 8 years & above Operations experience, preferably within transportation
• A must to have experience leading a team of front line agents
• Diploma / Degree or equivalent

Work Location: DHL Express (Singapore) Pte Ltd (South Asia Hub) -121 Airport Cargo Road Singapore 819480

Responsibilities:

• Plan, lead and monitor progress and performance against the project plan
• Manages day-to-day operational aspects of a project, which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
• Take actions to deal with the results of delay, bad weather or emergencies at construction site
• Liaise with clients, consultants, subcontractors and authorities in resolving site issues
• Effectively applies safe and economical methodolgyand enforces project standards

Job Requirements:

• Recognised Degree in Civil Engineering or its equivalent
• Minimum 8 years' construction experience in project/site management in construction industry
• Independent, diligent, meticulous and highly motivated with excellent team spirit

Job Description

• Plan, lead and monitor progress and performance against the project plan
• Manages day-to-day operational aspects of a project, which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
• Take actions to deal with the results of delay, bad weather or emergencies at construction site
• Liaise with clients, consultants, subcontractors and authorities in resolving site issues
• Effectively applies safe and economical methodology enforces project standards

Requirements

• Recognised Degree in Civil Engineering or its equivalent
• Minimum 12 years' construction experience in project/site management in construction industry
• Experience in Water Reclamation project is an advantage
• Completed relevant safety courses required by MOM
• Independent, diligent, meticulous and highly motivated with excellent team spirit

(A) Job Title : Deputy Manager

(B) Function:

§ To support supervisors to plan the Global Sales and Marketing activities independently of Poly Vinyl Chloride resin and Chlor-Alkali products and manage the organization of the global sales team to deliver the budget.

§ To lead and coach overseas agents to meet their individual budgeted volume targets,

maximize the value of sales and effectively manage key customer/distributors

interfaces in support of the business strategy while upholding the company policies.

§ Extensive experience of the market and on job, the incumbent must be able to come up with business plan and budget in order to achieve corporate goal.

(C) Job Description

1) The incumbent’s main duties and responsibilities include, but not limited to, the following :

§ Compliant with safety standards and company policies in the course of conducting business activities assigned to the individual.

§ Set up credit line, review and analyze financial status of customers and manage credit control in accordance with the company’s requirements.

§ Accountability for development and execution of annual sales plan, including pricing initiatives, and customer margin management.

§ Coordinating with overseas agents for potential customers of expanding sales of Poly Vinyl Chloride resin and Chlor-Alkali products.

§ Correspondence & coordination with suppliers, clients & our overseas agents.

§ Planning & strategizing with suppliers to achieve company short & long-term goal.

§ Half yearly reviews on sales budget set with suppliers / distributors

§ Preparing monthly sales result / report or as and when required

§ Responsible for managing all suppliers/distributors activities within the territory by providing guidance and active support such as joint customer visits.

§ Identifying new customers, creating synergy and maximizing business opportunity.

§ Supporting sale presentations to suppliers, overseas agents and purchase presentations to customers for new product launch and when the market changes.

§ Managing and developing all aspects of the key customer relationship in support of the agreed sales plan for the region including complaint management.

§ Managing and coordinating customer support activities, allowed by the principal, for the assigned customer base and managing assigned personnel to maximize profit, growth and industry awareness within the boundaries set in the product marketing strategies / objectives.

§ Monitoring and reporting market information and trends in relevant industries and informing to stakeholders, business/senior management.

§ As deputy of supervisor to participate in cross-functional consultation or decision-making role.

§ Managing end user relations by coordinating agent activities, technical services, marketing, distribution in areas.

§ Improving and driving support process to enhance operational efficiency and compliance

§ Leading and coaching sales support for sales management activities

§ Developing new business investment opportunities.

2) Able to travel frequently on business trips. Entertainment with guests and business associates in the evening are sometimes required.

Competencies/Behaviors

§ Build effective teams/Collaborate/Cultivate innovation/Customer-focused/Result-driven/Ensure Accountability.

§ Excellent interpersonal and communication skill that facilitate an ability to effectively operate both externally and internally in order to drive for alignment and success.

§ Ability to build effective business relationships through a demonstrated understanding of local cultures and business environment.

§ Self-driven in business acumen, strategic agility and decision making to own priorities and operate independently to the success of this role.

(D) Requirements

1) Degree holder in any discipline

2) International trading administration knowledge including settlement such as L/C operation

3) More than 7 years trading business experience including at least 3 years Poly Vinyl Chloride resin or the polymer additives business experience. Well-developed negotiating skills to handle all level of audience.

4) Proficiency in spoken & written Japanese/English to communicate with our diverse base of customer & manufacturers.

5) Must be proficient in MS Word, Excel, Powerpoint & Teams (High Presentation level is required)

6) Standard accounting skill

7) Able to work well as team player

(E) Salary Range

S$7,500 – 7,700

The incumbent will manage the local IT team in supporting Amundi Singapore and its subsidiaries. He/She will support the Head of IT Asia to build a global IT support for Asia region.

Key Responsibilities

a) Business Application

• Manage and organize business applications, projects and developments (local and global)
• Provide second-line support for all business applications and systems
• Supervise global rollout of applications (UAT, Go-live follow-up)
• Provide business insight and technical expertise across the different sites and continuously look for improvement opportunity within the team, processes and procedures
• Supervise and communicate to users on daily activities, including production issues, project delivery.
• Organize regular meetings with user teams and Chief Operating Officer South Asia to review and prioritize pending requests.
• Participate in Business Analysts’ meetings (Amundi Paris) to review requests and help to prioritize (Jira tickets)
• Organize regular user-training sessions
• Manage access rights to applications (AMstore) and review them periodically.

b) Governance

• Document and implement IT policies and procedures.
• Manage changes in the development and implementation of regional and global applications and IT systems
• Actively manage IT Risks in accordance with the Group's Risk framework across the region. In particular, ensure risks are properly evaluated, recorded and mitigating action plans are monitored through to completion.
• Prepare regular reporting on regular activities in addition to projects.
• Document minutes for all meetings
• Prepare audits and regulatory requests (MAS/SC/SEC notices and guidelines, CISO requests)

c) Service Delivery Management

• Proactively communicate incidents to APAC colleagues. Help with the analysis and resolution. Document (JIRA). Escalate if necessary.

d) Vendors management

• Supervise vendor relationships and any outsourced services and staff. Manage SLA's/KPI's and commercial constraints.
• Prepare and maintain “OES” (Outsourced External Services) documentation

e) Staff management

• Manage the South Asia IT team.

f) Budget and cost

• Manage the regional IT budget, prepare and controll the overall IT cost.

Requirements

The ideal candidate will need to possess excellent interpersonal skills to handle users’ requests and good technical capabilities to support the wide range of applications running on the AMUNDI Global Platform (Front Office, Trading, Middle Office, Risk, Compliance, Finance etc).

Requisites

To be successful in this role, the candidate should possess the following:

• Ability to understand and support the business strategies and requirements of Amundi Asia
• Possess excellent interpersonal skills to handle users’ request
• Experienced in interacting with senior IT and business management people
• Proactive and shows initiative
• Good English verbal and written communication skills.
• Be task oriented
• Ability to take ownership for issues and drive remediation.
• Excellent problem analysis and solving skills by understanding complex issues quickly and set priorities according to technical as well as strategic considerations
• Experience of working under pressure without compromising on the quality of deliverables/results
• Ability to understand the legal and regulatory environments relating to IT
• Good IT experience of IT Risk Frameworks and governance methodologies (COBIT/ITIL etc.)
• Good project management skills
• Good understanding of AI applications

The incumbent drives the development and implementation of skills and training solutions and interventions to achieve business growth and transformation for the network of Small, Medium Enterprises (SMEs) within the SkillsFuture Queen Bee’s value-chain. The secondary role is to support the Assistant Director of Learning & Development in the facilitation of the learning and development functions for the hotel, ensuring that the goals are aligned to the hotel’s overall goals and strategic plan as well as for all operational departments to follow through on their training and development commitments.

Primary Responsibilities

Driving and Managing the SkillsFuture Queen Bee Project

• Strategises, drives and manages the SkillsFuture Queen bee project (SFQB).
• Develops programmes and facilitates implementation for the SMEs in Singapore.
• Conducts trainings and ensure deliverables are met.
• Source for SMEs to embark on the  programme with us.
• Meet the deliverables as required by Workforce Singapore.
• Leads research on industry landscape and market trends, including liaising with various stakeholder within the SFQB network to understand critical skills requirements, project future skills demand and business objectives.
• Diagnoses the skills gaps and needs and identify measurements of success of the network.
• Formulates a training needs analysis plan by identifying skills and training opportunities, reviewing existing skills and training solutions and interventions, sourcing for new and/or developing bespoke skills and training solutions and interventions to address the SMEs’ needs.
• Leverages Skills Frameworks and relevant SkillsFuture resources in creating the skills and training solutions and interventions.
• Develops an implementation plan and organises the participation of SMEs in the network.
• Manages and fosters relationships with multiple stakeholders in the network to ensure effective and sustainable implementation.
• Evaluates the impact and effectiveness of the skills and training solutions and interventions and fine-tunes the long-term implementation plan.

Adheres to Corporate and Local L&D Regulations

• Ensures full compliance when managing and executing corporate initiated programmes and activities.
• Ensures that all learning activities meet with relevant statutory and organisational policies and requirements.
• Adheres to learning requirements set by local authorities and regulations, especially relating to safety and security.

Secondary Responsibilities

• Plans and conducts the learning needs analysis.
• Plans and proposes the hotel’s training programme, aligning it to the learning needs analysis.
• Designs and executes programmes necessary to meet the competencies of each job function and to address performance gaps.
• Conducts the relevant trainings according to business and training needs.
• Initiates, coordinates, executes and follows up on all corporate, internal and external initiatives and programmes.  
• Informs managers on programme objectives and expected outcomes which colleagues attend.
• Monitors, measures and reports on colleagues’ development plans and achievements within agreed formats and time frame.
• Works closely with the departments to curate training programme, to train, coach and assess colleagues.
• Maintains appropriate systems to record and measure necessary aspects of colleagues’ development. These include on-the-job learning, internal and external learning, attendance, development plans, etc.
• Organises the learning venue, course notes, attendance sheet and all relevant materials required for classroom learning programmes.
• Liaises with Workforce Singapore and administers SkillsFuture claims for relevant courses.
• Performs any other duties and responsibilities that may be assigned.

Responsibilities

• Evaluate loan applicants by conducting in-depth credit assessments and analysing financial stability, repayment capacity, and overall creditworthiness.
• Maintain a proactive approach to addressing credit risks and delinquencies by implementing suitable remedial actions when necessary.
• Build strong relationships with SME clients, ensuring their inquiries, concerns, and requests are addressed effectively.
• Collaborate closely with internal teams, including credit analysts and legal staff, to ensure accurate and timely loan documentation and processing.
• Develop tailored financial solutions by gaining a thorough understanding of clients' industries, market trends, and unique business needs.
• Identify and source new lending opportunities within the SME segment through lead generation and prospecting activities.
• Oversee a portfolio of SME loans, monitoring repayment behavior, compliance with agreements, and overall loan performance.
• Guide clients through the loan application process, assisting with documentation preparation and ensuring a smooth approval and disbursement experience.

Requirements:

• At least 1 year of experience in business development for SME Loans in a financial institution or broker.
• Proven success in managing SME loan portfolios, achieving lending targets, and mitigating credit risks effectively.
• Excellent communication and interpersonal skills
• Ability to establish rapport with clients and stakeholders and negotiate effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L739Y773

The Service Delivery Manager is responsible for managing all aspects of day-to-day Service Delivery Support. • The Service Delivery Manager will work closely with all operational areas of their assigned accounts/business • units, in particular with all Lines of Service. • Ensure Incident Management processes are followed effectively (ie SRT’s escalation and notification). • Process management and co-ordination for PIR’s and RCA’s for incidents affecting their respective customers, in conjunction with the Problem Management, ensuring the appropriate Business implement actions to prevent reoccurrences of the same issue. • Monitor and Manage Service delivery and Service Level Agreements ensuring that obligations are issues escalated and prioritized. • Coordinating Change Management activities as required. • Identify, implement and drive service improvements to increase customer satisfaction. • Forecast resource demand to ensure can plan and effectively deliver end-to-end services with minimum resource requirement. Interpret and plan projects and workload forecasts on an ongoing basis. • Service Delivery Manager is accountable for account service problems and prioritization of work requests for their monitoring specific customers. • Work with Business to integrate new, enhanced and existing service offerings for the account. • Take a positive leadership role in both and customer businesses by demonstrating core values. • The Service Delivery Manager may supply input to the customer Annual Technology Plan. • Assist with providing the customer IS team and LOS with relevant reporting and trend analysis statistics to pro-actively support and improve the customer business. • Work with Tower to analyse the client requirements and provide technical inputs (Server, Network and Database) for better Service delivery. • Understand Technical setup of the Client and provide technical inputs to manage existing with continuous improvement/enhancement required. • Work with Internal teams for delivering the services beyond BAU with additional revenue generated

Roles & Responsibilities include:

• Develop and maintain strong relationships with key stakeholders at SAP
• Serve as IBM’s single point of contact for SAP within the assigned Geo/Territory
• Collaborate with global teams to align with the MU SAP growth plans
• Responsible for working with SAP and IBM Consulting teams to develop a strong collaboration roadmap
• Drive seller enablement to evangelize SAP offerings within the IBM Consulting community and also within SAP
• Drive joint GTM (go-to-market) campaigns, workshops to support pipeline and growth
• Develop and execute growth initiatives by closely working with the SAP BDEs CAI, CE, Delivery Executives and other cross-brands team
• Participate in developing and pursuit strategy and teaming approach with SAP and IBM Consulting account teams
• Leverage available funding and investments to accelerate sales cycles, and sales led marketing events
• Work with IBM and SAP teams to build public references, case studies
• Effectively manage multiple SAP C-level and LOB relationships simultaneously
• Exhibit thought leadership in IBM and SAP conversations to develop long term opportunities
• Independently lead the first discussion and qualify the deal
• Collaborate internally with industry Lead Account Partners to establish client relationships and identify new and add-on opportunities
• Build and manage a pipeline of opportunities and drive GTM strategies and collaborative sales initiatives that aligned with our key solutions and offerings
• Use your SAP knowledge to shape deals and offerings to maximise sales
• Work with the IBM and SAP teams to build the right license matrix for the client
• Facilitate training programs for IBM SAP Consultant to stay up to date on SAP technologies and methodologies.
• Organize joint Webinars, events to showcases IBM Industry Solutions

Success is measured by the following business metrics:

• Manage the IBM SAP Alliance for the Geo Territory
• Quarterly signing/booking targets for the SAP business
• Develop external case studies
• Contribute to relationship growth, engagement and collaboration
• Increased qualified pipeline build for SAP services
• Win rates

A typical candidate has:

• Prior experience in Sales and/or Business Development, specifically experience in managing alliances with leading vendors
• Ability to support & drive deal strategy and to help progress opportunities forward with SAP
• Proven leadership capabilities and ability to navigate multiple business units in a matrix organization within IBM and SAP
• Strong experience in business development and sales of consulting services within SAP
• Experience with large-scale, multi-year digital transformation engagements
• Demonstrated progressive business experience (preferably a blend of business and IT management consulting)
• Independently lead the first discussion and qualify the deal
• Well versed with SAP new technologies; S4 HANA, IBP, BPC, EHS, Hybris, SAC, Signavio, BTP
• Analytical skills to evaluate market trends and adapt strategies
• Speak business language instead of Technical; covering at least 2 sectors
• Well connected with SAP (Sales, Pre-sales and management) team and the market for us to get leads
• Effective communication and presentation skillswith the ability to manage relationships with both internal and external stakeholders including at Executive level
• Well organized & a team player
  

As a Facility Manager, you will maintain, operate, and troubleshoot, with the assistance of the site engineering operations team, the mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, and motors. We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry.

Key job responsibilities
• Oversee all aspects of the data center’s critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements.

• Lead and manage budgeting and procurement for Data Center’s related goods and services.
• Manage teams of 24x7 engineering team in all facets of their career. Prioritize and assign tasks to data center technicians and operators, manage projects, coach and create documentation. Guide, train and educate staff on best practices related to all service owner issues.
• Effectively and efficiently manage the operations budget and expenditures.
• Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
• Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs.
• Communicate complex technical information to a non-technical audience.
• Respond to out-of-hours emergency calls.
• Is the second level escalation points for Data Center facilities related issues/failures.
• Act as an escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
• Ensure all safety procedures are adhered to while performing work.
• Manage emergency situations and lead emergency response team.
• Test quality, performance, safety, and reliability of products, equipment and processes.
• Perform extended site rounds that could include long distances of walking and long periods of time being away from a desk.
• Role may support more than one location/site.
• Manage talent acquisition process and people development for DCEO organization.

1. Legal and Compliance Support

• Assist and support the Compliance & Legal Team in reviewing and interpreting laws, regulations, and internal policies, particularly those related to civil, commercial, and banking laws.
• Conduct reviews and analysis of legal documents, contracts, agreements, and other legal forms to identify risks and ensure compliance with regulations.
• Prepare and maintain accurate legal records, reports, and documentation in a systematic manner.
• Monitor, track, and research changes in relevant laws, regulations, and guidelines from regulatory authorities (e.g., MAS, financial industry bodies) to ensure the bank’s compliance.
• Assist in reviewing and responding to requests for legal input regarding laws and guidelines from other departments or regulatory bodies.

2. Risk Assessment and Advisory

• Support the team in analyzing compliance risks related to business operations and relationships with external stakeholders.
• Assist in drafting recommendations for the management team to ensure adherence to legal and regulatory standards.
• Evaluate legal and compliance risks in contracts, business agreements, and projects to protect the bank’s interests.

3. Follow-Up and Task Management

• Track, follow up, and coordinate on compliance and legal tasks assigned by the Head of Compliance & Legal.
• Ensure timely completion of tasks related to audits, regulatory reporting, and internal compliance reviews.
• Coordinate and liaise with internal teams and relevant regulatory authorities to gather required legal information and documentation.

4. Process Innovation and Development

• Contribute ideas and assist in developing innovative workflows or tools to improve the efficiency of the Compliance & Legal team.
• Support process improvements to ensure accuracy, timeliness, and compliance with evolving legal and regulatory requirements.

5. Ad-Hoc Duties

• Assist and perform other tasks as assigned by the Head of Compliance & Legal Team, including legal research, preparation of compliance checklists, and participation in special projects.
• Assist to follow up and review requests from regulatory bodies, internal departments, and external partners for legal and compliance-related matters.

Requirements

• Bachelor’s degree in Law (LL.B.) from a reputable university, with specialization in civil, commercial, or banking law preferred.
• Minimum of 3 years’ experience in compliance, legal, or regulatory roles, preferably in a banking environment or law firm.
• Experience handling regulatory matters, including tracking legal updates and responding to external requests on an ongoing basis.
• Proficient in legal research, drafting, and reviewing documents.
• Familiarity with MAS regulations, local compliance and relevant laws and practices.
• Strong proficiency in Microsoft Office tools (Word, Excel, PowerPoint) for document preparation and reporting.
• Strong organizational and time management skills to handle multiple tasks and deadlines effectively.
• Good interpersonal and communication skills to collaborate with internal teams and external regulatory authorities.
• Must be proactive, hands-on, and detail-oriented in task execution, with opportunities to gain practical experience in legal compliance and regulatory support.
• An innovative mindset with a focus on improving processes and workflows within the team.

about the company

Our client is headquartered in Singapore, has robust presence in APAC and USA with it's core business in manufacturing activities. As part of their expansion and acquisition plans, they are seeking a dynamic FP&A Manager to manage the function in the APAC region.

about the job

In this role, you will report to the Chief Financial Officer and be responsible for the FP&A activities across the APAC region. You will be hands on in preparing annual budgeting & forecasting, reviewing and analyzing of the reports as well as supporting the management team in tracking of KPI performance and measures by providing financial advice and commentaries when required.

skills and experience required

The ideal candidate will possess a Bachelor Degree in Accountancy or its equivalent and have regional experience in a similar capacity. Prior experience in big 4 audit firms will be advantageous. You should be comfortable being in an individal contributing role and willing to be hands on in preparation of reports. You will also be meticulous, agile and have strong communication skills to liaise with stakeholders effectively.

(EA: 94C3609/ R22104071)

Our client is a Commodity Trading MNC with HQ in Japan, currently seeks a Credit Risk Manager to join their team.

Reporting to the Head of Credit Risk, the incumbent will be working in a team of 5 staffs. He / She will be responsible for supervising the team, monitoring credit exposure status, investigating excesses & overdue of all the outstanding deals, recommend appropriate credit limits, and credit reviews of all the counterparties and financial institutions. The main duties will include credit risk management, implementing credit policies / operating procedures, negotiating policy’s terms, developing & managing relationships with key counterparties and participating in stakeholder meetings.

Additionally, he / she will need to liaise with internal BUs, and be more involved in operational support / projects

Successful applicants can look forward to working in a structured environment with good company benefits.

REQUIREMENTS

• Min a Bachelor's degree in Finance, Economics, Statistics, or a related field
• At least 10 years of working experience in the credit risk management with a min of 4 years in the commodity trading firm
• Prior working experience in supervisory work, managing a team of 2-3 staffs will be preferred
• Knowledge in AML and KYC policies a plus
• Understanding of Credit Rating Models, derivatives & trade finance structured products instruments
• Business requirements on credit risk management policies in the commodity trading field such as L/C, B/L, B/C, VaR, MtM, international trading)

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected]. (EA: 18C9213 / R21103164)

*We regret that due to potential volume of responses, not all candidates will be contacted.

Job Description:

Internal Engagement and Problem Sourcing

• Actively communicate with Prudential's LBUs to source problem statements and ideas for the AI product incubation process
• Schedule and support leads in regular engagements e.g. workshops, meetings, and brainstorming sessions with LBU teams to identify potential AI solutions.
• Coordinate with key internal stakeholders e.g. Prudential comms, to promote and manage the relationships and support AI Lab success
• Promote the AI Lab's capabilities and success stories internally to drive engagement and participation.

Product Management

• To support the development and delivery of AI Lab Use Cases as approved by AI Lab Sterring Committee and in accordance with the schedules set in product calendar. This includes all stages within the process ranging from insights into customers / distributors / competitors, product ideas generation, feasibility evaluation and conversion of idea into product design, ensure competitiveness in product pricing, product launch, post-launch review/ monitoring and recommendation for potential enhancements.
• Collaborate with team members, internal/ external stakeholders to ensure timely and accurate delivery and execution of product implementation including product marketing/ customers’ materials, system requirements, product approval materials, User Acceptance Testing etc.
• To support the conduct of market intelligent study via regular structured product focus group to meet up with distributors, market watch and monitoring of new product launches by competitors for analysis to generate ideas and collect feedback for insurance products.
• To support on projects relating to changes due to new regulatory/PCA requirements and new systems, which include coordination with other project stakeholders such as IT, Operations, Distribution, Actuarial and Compliance.
• Organization and preparation of Product Steering Committee meetings for life insurance products.
• To support the delivery of department specific reporting and updates such as QBPR updates, PCA Product Approval Condition Monitoring, FATCA Reporting, Board Paper and PIDM Reporting.
• To support the delivery of risk management reporting such as incident reporting, risk and control self-assessment (RCSA) and any other risk reporting
• Provide on-going product support in all matters related to products including campaigns.
• Collaborate with the team members to provide timely and accurate delivery and response to product queries from internal and external stakeholders.
• Coaching and guidance to supporting executives and interns.

Reporting and Collaboration

• Report directly to the AI Lab Program Head, providing regular updates
• Collaborate closely with the AI Lab's technical and program management teams to align with AI Lab’s overall objectives
• Contribute to the development and implementation of the AI Lab's strategic roadmap

Who we are looking for:

• Bachelor's or Master's degree in Business, Marketing, Communications, or a related field
• Proven experience (3+ years) in partnership management, business development, or ecosystem engagement
• Network within the AI and innovation ecosystem, including startups, academia, and government agencies
• Excellent communication and presentation skills, with the ability to engage diverse stakeholders
• Familiarity with AI technologies and their applications in the insurance industry
• Passion for innovation and a drive to position Prudential at the forefront of AI in the insurance industry

Role Overview: The Tokenization Product Manager will play a pivotal role in leading and driving the development and execution of OSL's tokenization products, specifically within the context of Project Ensemble. You will be responsible for overseeing the tokenization of securities for fund issuers, working closely with cross-functional teams, fund administrators, and clients. This role focuses on the creation of tokenized securities, including money market funds, and managing the product lifecycle from concept to execution. Additionally, the Tokenization Product Manager will contribute to the development of OSL's RWA platform, supporting global fund issuers to distribute their RWAs in Hong Kong to OSL's clients.

Key Responsibilities:

• Lead the product strategy and roadmap for tokenization offerings, specifically focusing on money market funds and real-world asset (RWA) tokenization.
• Develop and execute end-to-end product strategies to support Project Ensemble, including the creation, issuance, and distribution of tokenized securities.
• Ensure alignment of product goals with OSL's broader strategic objectives, particularly in terms of regulatory compliance and market demand.
• Act as the primary point of contact for all product development related to tokenization, including working with fund issuers and administrators to facilitate the tokenization of assets.
• Oversee the technical and functional design of tokenized securities, working closely with blockchain developers, engineers, legal teams, and external stakeholders to ensure seamless tokenization processes.
• Manage the lifecycle of tokenization products, from initial concept and design through to launch, optimization, and scaling.
• Work directly with institutional clients, fund issuers, and fund administrators to understand their needs and ensure tokenization solutions meet their specific requirements.
• Serve as a subject matter expert on tokenization, educating and advising clients on the benefits, risks, and implementation of tokenized securities and RWA distribution.
• Collaborate with the OSL distribution team to drive adoption of tokenized products, ensuring effective communication and support throughout the client onboarding and product rollout process.
• Contribute to the development and ongoing enhancement of OSL's RWA platform to support the distribution of tokenized RWAs to clients in Hong Kong.
• Collaborate with global fund issuers and OSL's clients to ensure the platform meets regulatory and operational requirements, including cross-border distribution of tokenized assets.

• Min 5+ years of experience in product management, with a strong focus on blockchain, tokenization, digital assets, or financial products.
• Proven experience in managing tokenization projects or digital securities products, particularly in the context of real-world assets (RWAs).
• Knowledge of financial products such as money market funds, asset-backed securities, or other traditional financial instruments is preferred.
• Deep understanding of blockchain technology, smart contracts, token economics, and the tokenization process.
• Familiarity with global financial markets and regulations, particularly in Hong Kong, Singapore and other major jurisdictions.

• Work in a fully regulated exchange, offering enhanced legal protection and stability in an industry that is rapidly evolving.

• Be part of a well-recognized, licensed platform, boosting your credibility and professional reputation in the crypto and financial industries.
• Opportunity to grow within a fast-paced, high-growth environment with significant career advancement prospects.

JOB DESCRIPTION

A homegrown MNC in Real Estate Investment industry is currently looking for an Assistant Finance Manager to join their expanding team.

The Assistant Finance Manager will be responsible for month-end closing, preparing Trial balance, preparing reporting packs, intercompany reconciliations, periodical financial reporting, reconciling journal entries, drafting and preparing consolidated financial statements, and supporting the preparation of group consolidation.

Successful candidates can expect to work in an established organization with a cohesive team that provides learning experience.

REQUIREMENTS:

• Minimum Diploma in Accountancy or ACCA, or equivalent
• 5 years of relevant working experience
• Prior experience with SAP S4 HANA/SAP/Oracle Hyperion is good to have
• Prior experience in Property/Real Estate Industry, or audit firm is good to have

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected] (EA: 18C9213 | R23112611)

*We regret that due to potential volume of responses, not all candidates will be contacted.

Our client is a local-based company and a value-added solutions partner specializing in cutting-edge technologies in the AI and IoT sectors.

• Identify key stakeholders in the commercial real estate and office building sectors, such as property developers, building owners, and facility managers.
• Formulate and execute sales strategies to enhance market reach for smart workspace solutions.
• Keep abreast of industry trends, advancements in building automation technologies, and competitor activities to uncover new opportunities.

Requirements:

• Degree in Business/Marketing or equivalent.
• At least 4 years of B2B sales experience in Building Automation industry.
• In-depth knowledge of building automation systems and related technologies.
• Good communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

The Company

Our client, in the Technology consulting industry, is seeking an experienced HR Manager with a specialization in Technology sector, to oversee all aspects of human resources practices and processes.

The Role
The ideal candidate for this role should possess a high level of expertise in HR, will exhibit strong decision-making skills along with a deep understanding of hiring within a technology-driven environment and responsibilities include:

• Supervise the HR department in overseeing all encompassing HR functions

• Initiate enhancements to HR operations and infrastructure, ensuring precision, adherence to regulations, and productivity

• Evaluate and enforce required modifications to the payroll system, such as system transition

• Examine and refresh company policies and employee guidelines to ensure they are up-to-date and follow labor laws and industry standards

• Collaborate with pertinent stakeholders to manage pay packages for newcomers or internal transferees

• Manage payroll operations to ensure on-time and accurate salary disbursement

• Oversee the handling of HR-related documents including employment agreements, role modifications, and contract terminations

• Handle conflict management, disciplinary actions, and complaint procedures

• Work closely with leaders to implement effective strategies for employee retention

• Plan, organise, and conduct company-wide events aiming towards a positive, cohesive work environment

• Head the yearly performance evaluation practice

• Coordinate with insurance providers or brokers to manage the purchase and renewal of group general and medical insurance

• Investigate trends in salaries and rewards to ensure a competitive and fair system

• Summarize and verify regional payroll data

• Act as the point of contact for any additional miscellaneous projects as needed.

Your Profile

You should have a degree in HR or Business or any related discipline, relevant HR certifications such as IHRP will be advantageous. You bring along 7 years’ experience in a similar capacity. You are people-oriented, and results driven, possess the competency to build and manage interpersonal relationships at all levels, have an in depth knowledge of the labour law and HR best practices.

Apply Today

Please send your resume, in WORD format only and quote reference number SK13072021, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Susan Koh EA Registration no.: R1107882

We invite highly motivated, dynamic professionals to join our growing Experience & Change practice. As customer experience rises in importance, customer outcomes are pivotal to key business decisions in order to achieve sustainable growth in today’s dynamic market. The Experience & Change team helps our clients across industries extend their relationship, capture and grow the value of their customers.

We provide them with the insights needed to help them meet their strategic and financial goals through:

• Rapidly driving growth and creating customer value
• Transforming the customer experiences that add most value to the organisation
• Making transformation and business decisions based on what customers value

Successful candidates will play a significant role in working on client engagements spanning customer strategy, customer experience design, service and sales transformation, and customer-centric operational improvement.

Roles & Responsibilities

• Provide expert guidance on technical aspects of Salesforce implementation, leveraging deep understanding of Salesforce platform capabilities and limitations for Pre-Sales and Project Delivery
• Conduct thorough analysis of business requirements and recommend solutions that align with Salesforce best practices, ensuring scalability, maintainability, and compliance with industry standards
• Collaborate with internal and external stakeholders, including business analysts and project managers, to ensure that the Salesforce solution meets business objectives and regulatory requirements
• Act as a liaison between business stakeholders and technical teams, translating business needs into technical requirements and vice versa, facilitating effective communication and understanding
• Provide strategic direction and thought leadership, advising on emerging technologies, industry trends, and innovative solutions to enhance the Salesforce implementation and drive business value
• Design the overall Salesforce architecture, including data model, application design, security model, and integration strategy, ensuring alignment with business goals and scalability requirements
• Lead technical discussions and decisions, providing guidance to development teams on architectural choices, platform limitations, and optimization techniques, fostering a culture of technical excellence
• Collaborate closely with stakeholders to gather and prioritize requirements, ensuring that the technical solution meets functional and non-functional requirements, and aligns with the enterprise roadmap

Skills & Qualifications

• Bachelor’s degree in computer science, Information Technology, engineering or equivalent
• Minimum 8-9 years of experience in delivering Salesforce projects
• Multiple relevant Salesforce certifications
• Extensive experience in Salesforce architecture and design
• Strong knowledge of integration patterns and best practices
• Excellent problem-solving and decision-making skills
• Prior experience within the public sector and real estate industry would be advantageous
• Implementation of multiple complex projects in Singapore or ASEAN countries
• Proficiency in multiple CRM applications
• Ability to translate requirements into design and managing implementation
• Strong project management, communication, written, analytical, organisational and problem-solving skills
• Ability to assess the practical aspects of business operations

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Responsibilities:

1. Strategic Planning and Execution: Collaborate with senior leadership to design, implement, and monitor business strategies that align with organizational objectives, driving sustainable growth and competitive advantage.
2. Process Optimization: Evaluate and refine operational workflows to enhance efficiency, optimize resource allocation, and reduce redundancies, ensuring maximum productivity.
3. Data-Driven Decision Making: Conduct comprehensive data analysis to generate actionable insights, track key performance indicators (KPIs), and provide strategic recommendations to inform high-level decision-making.
4. Cross-Functional Collaboration: Act as a central liaison, fostering seamless communication and collaboration among departments to ensure alignment and the successful delivery of complex projects.
5. Project Leadership and Team Development: Lead and manage critical projects, ensuring timely completion and alignment with business goals while mentoring and developing team members to cultivate leadership and operational excellence.
6. Cost Optimization and Risk Mitigation: Implement cost-control measures, conduct risk assessments, and develop mitigation strategies to safeguard the company’s operational and financial health.

Requirements:

1. Educational Qualifications: Bachelor’s degree or higher in Business Administration, Management, or a related discipline from a reputable institution.
2. Professional Experience: A minimum of 3–5 years of progressive management experience in business operations, strategy execution, or related domains, preferably in a dynamic or multinational environment.
3. Analytical and Technical Proficiency: Exceptional analytical acumen with expertise in using advanced data analysis tools such as SQL, Tableau, or Power BI to derive insights and drive outcomes.
4. Leadership and Communication Skills: Outstanding verbal and written communication abilities with a proven track record of influencing stakeholders and leading cross-functional teams.
5. Problem-Solving and Resilience: Demonstrated capacity to manage high-pressure situations, navigate complexities, and provide innovative solutions to multifaceted challenges.
6. Personal Attributes: Strong interpersonal skills, adaptability, and a results-oriented mindset, with a commitment to continuous learning and professional development.
7. Language Proficiency: Bilingual or multilingual capabilities are advantageous, particularly fluency in English and other relevant languages.

We are looking for Assistant Restaurant Manager. You will play a pivotal role in assisting the Restaurant Manager in the development of associates, ensuring processes are adhered to, providing operational oversight and delivering memorable dining experiences to the guests which will drive financial excellence. If you possess a passion for F&B, delivering excellent customer service, we want you to be part of our growing team.

Job Description

• Assist in managing the operations through but not limited to scheduling, assigning of duties, table management in view of business levels and up keeping of hygiene and sanitation.
• Ensure proper shift handling and hand-over such as but not limited to: monetary matters, preparation of mise en place and key operational matters updates.
• In the absence of the Restaurant Manager, attends key meetings relating to the business unit as required.
• Assist in conducting daily briefing to ensure the team is duly informed of key operational matters.
• Assist in driving high levels of guest satisfaction through the consistent execution of all brand standards, visible operational leadership and hands-on interaction with guests and associates.
• Participate in discussions with the Restaurants, Bars and Events Management team (including the Culinary team) to ensure the timely development and completion of the annual budgets and to regularly monitor performance and assume responsibility for its achievement.
• Assist in proper expenses and cost control and monitor the financial performance of the unit.
• Lead and train a team to deliver the service and product standards.
• Identify and implement training plans to further develop the team.
• Display and maintains a professional and pleasant image at all times.
• Demonstrate a good working relationship with other departments with a high level of communication and cooperation.
• Ensure implementation and adherence to restaurants, bars and events brand standards.

Job Requirements:

• 2 – 3 years of working experience in managing an all day dining restaurant in hotel
• Sound knowledge of food & beverage.
• Diploma in Food & Beverage Management and/or Hospitality from a recognized hospitality / tertiary institution preferably.
• Excellent communication and organizational skills
• Strong interpersonal and problem-solving abilities
• Ability to work well under pressure in a fast-paced hotel environment
• Ability to lead/coach a team and work cohesively

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.

Key Responsibilities

• You have the ownership, responsibility, and leading a team to drive the performance of assigned Strategic Client’s.

• Work together with Head of Strategic Account Team and Trade Team, to develop strategies and growth plans.

• Preparation of key business quotations, bid submission and daily business coordination across Fareast agencies.

• Recommend service enhancements and/or service deficiencies to enhance service capabilities.

• Work with relevant internal stakeholders to upkeep service line agreements with clients.

• Actively using Microsoft power bi tools or/an analytical tool to monitor performances and business expectations.

• Prepare and present business propositions.

• Participate in follow-up meetings on business commitment and quarterly review with Regional Strategic clients.

• Preparing, maintaining and distribution of service contracts and FMC Filing (USA trade).

• Achieve volume fulfillment targets set by management.

Who We Are Looking For

• Minimum Degree qualified, preferably in the field of Maritime or Logistic and Supply Chain.

• Minimum 3 years’ experience in client management for transportation industry.

• Microsoft Office (Word, Excel, Outlook, Power Points and Power BI).

• Ability to multitask and prioritize tasks that are more critical.

• Strong verbal and written communication skills.

• Ability to work under stress and tight timelines.

• Meticulous and detail oriented.

• Believer in teamwork.