Designing delicious and attractive menus and continuously making improvements. Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges. Building positive relationships with food and beverage vendors. Adhering to the food and beverage budget. Managing daily food and beverage operations. Following food and safety regulations. Maintaining positive customer relationships, processing complaints, and responding to customer needs. Assisting with marketing events. Creating and enforcing restaurant policies, targets, and KPIs. Hiring, training, and managing food and beverage staff.

• Report directly to Operations Manager
• Maintain professional image and etiquette at the workplace
• Manage the daily operations of the outlet
• Provide staff counseling and handle staff grievances
• Plan work schedule on a weekly basis and ensure staffing is sufficient to run the daily operations
• Check on product quality and ensure all kitchen appliances is functioning smoothly
• Plan and develope new products with the production team member
• Perform opening and closing of the outlet
• Interact with customers and gather customer feedback
• Upkeep the hygiene standard of the kitchen and production areas

• Report directly to Operations Manager
• Maintain professional image and etiquette at the workplace
• Manage the daily operations of the outlet
• Provide staff counseling and handle staff grievances
• Prepare roster on a weekly basis and ensure staff is sufficient to run the daily operations smoothly
• Attend monthly meeting with management team and implement new products launches
• Passion in baking and participate in new product development
• Knowledge in pastry is an advantage
• Interact with customer and gather feedback to improve sale
• Proactive and resourceful

· Assist to coordinate the development, interpretation and implementation of hotel policies, operating procedures and training programs, manuals, directives, menus, work schedules, rules and regulations for the food and beverage staff.

· Analyze daily reports to check irregularities.

· Proficient with the standards set by the Hotel.

· Conduct random checks to ensure that all standards are being consistently followed in the F&B Division.

· Maintain up-to-date records on food and beverage staff grooming standards, attendance, standards, work and vacation schedules, labor costs, payroll, absenteeism, turnover and disciplinary action.

· Coordinate the selection, purchasing, storage, inventory, maintenance and usage of all related food and beverage supplies and equipment.

· Handle all guest complaints in the food and beverage area and be responsible for obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service and develop new techniques of service towards maximum guest satisfaction at minimum operating costs.

· Maintain current prices and approved purveyors listed based on quality, service and cost of all related food and beverage items for requisition purposes, store inventories, cost control procedures and forecasts.

· Work closely with local, state and governmental organizations in maintaining highest standards of health, sanitation and cleanliness in food and beverage areas.

· To provide the necessary training to their staff.

· Develop new and analyze existing procedures and special promotions that will improve guest loyalty under the guidelines of the Hotel policies.

· Develop and maintain effective communications between all operating departments.

· Perform other tasks or projects as assigned by Director, Food & Beverage.

Conduct daily F&B Meeting to discuss guests in house & arrival, F&B revenue updates, operational challenges and ways to improve.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

OPERATIONAL

• Ensure seamless service levels, including hiring and training crew.
• Rostering.
• Reservations management.
• Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.
• Ensure Marriott L&D and Lobster Inc training is assigned and completed constantly (learning never stops).
• Create, update and maintain all SOPs.
• Personally and frequently verify that the guests receiving the best possible service; respond to all Tripadvisor comments within 24 hours and all Marriott CFS alerts within 12 hours.
• Prepare and confirm all meeting/group proposals and contracts.
• Manage all aspects of F&B Operations, including, restaurant service operations (breakfast, lunch, executive lounge, dinner, Bar, Events); communication with culinary team; rosters across hotels, etc.
• Assist in maintaining strong team performance by regularly reviewing KPI’s and goals against performance and realigning strategies according to results; perform performance reviews per schedule.
• Entertaining guests in a consistent, professional and positive attitude. • Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.
• Maintain and renew all needed licenses.
• Plan, control and ensure execution of all maintenance work, including logging in GXP and recording methodology.
• Monitor the quality and quantity of all food and beverage items served; inventory management and reporting routinely.

BUSINESS DEVELOPMENT

• Ensure that restaurants/bars are financially successful as independent profit centres - by driving and soliciting business opportunities.
• Fully responsible and accountable for the restaurant revenue and profitability, to ensure that the operational budget is adhered to and that all costs are controlled and expenditures pre-approved.
• Continuously seek ways to maximise revenue and profit through sales calls, networking events, partnerships and cooperation.
• Coordinate with Business Development – F&B Team any event enquiries, and perform all the necessary follow-up to ensure all events are carried out successfully; Maintain an active trace/follow-up system on all personal sales calls.
• Coordinate efficiently all event sales-related responses with Business Development – F&B Team with the aim of ‘closing the deal’.
• Create and update all restaurant online/offline information alongside Sales & Marketing Team, and distribute necessary information and write-ups internally and externally.
• Establish good rapport with guests, maintain good relationships and handle all feedback, requests and enquiries on food, beverage and service.
• Develop and refine a comprehensive mailing list/database for clients in conjunction with room-side mailchimp database, and maintain a regular communication to this database on the F&B offers of the hotels to encourage new and repeat business.
• Maintain/monitor all online booking platforms, including but not limtied to Chope, HGW.
• Maintain/monitor alongside Sales & Marketing Team all-Digital marketing/booking platforms for Restaurants e.g., Facebook; IG; YouTube; EDMs; Chope, Quandoo, HungreyGoWhere, STB/TIH, and Websites to be populated with relevant posts about Restaurant.
• Proactively remain relevant in media by providing new events/articles/photos to various publication
• Any other duties / tasks as requested by management.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Business development

· Ensure that restaurants/bars are financially successful as independent profit centres by driving and soliciting business opportunities.

· Fully responsible and accountable for the restaurant revenue and profitability, to ensure that the operational budget is adhered to and that all costs are controlled and expenditures pre-approved.

· Continuously seek ways to maximise revenue and profit through sales calls, networking events, partnerships and cooperation.

· Coordinate with DSOM any event enquiries, and perform all the necessary follow-up to ensure all events are carried out successfully; Maintain an active trace/follow-up system on all personal sales calls.

· Coordinate efficiently all event sales-related responses with DSOM with the aim of ‘closing the deal’.

· Create and update all restaurant online/offline information alongside DSOM, and distribute necessary information and write-ups internally and externally.

· Establish good rapport with guests, maintain good relationships and handle all feedback, requests and enquiries on food, beverage and service.

· Develop and refine a comprehensive mailing list/database for clients in conjunction with room-side mailchimp database, and maintain a regular communication to this database on the F&B offers of the hotels to encourage new and repeat business.

· Maintain/monitor all online booking platforms, including but not limited to Chope, HGW.

· Maintain/monitor alongside DSOM all Digital marketing/booking platforms for Restaurants eg., Facebook; IG; YouTube; EDMs; Chope, Quandoo, HungreyGoWhere, STB/TIH, and Websites to be populated with relevant posts about Restaurant.

· Proactively remain relevant in media by providing new events/articles/photos to various publication

Operational

· Ensure seamless service levels, including hiring and training crew.

· Rostering.

· Reservations management.

· Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

· Ensure Marriott L&D and Lobster Inc training is assigned and completed constantly (learning never stops).

· Create, update and maintain all SOPs.

· Personally and frequently verify that the guests receiving the best possible service; respond to all Tripadvisor comments within 24 hours and all Marriott CFS alerts within 12 hours.

· Prepare and confirm all meeting/group proposals and contracts.

· Manage all aspects of F&B Operations, including, restaurant service operations (breakfast, lunch, executive lounge, dinner, Bar, Events); communication with culinary team; rosters across hotels, etc.

· Assist in maintaining strong team performance by regularly reviewing KPI’s and goals against performance and realigning strategies according to results; perform performance reviews per schedule.

· Entertaining guests in a consistent, professional and positive attitude.

· Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

· Maintain and renew all needed licenses.

· Plan, control and ensure execution of all maintenance work, including logging in GXP and recording methodology.

· Monitor the quality and quantity of all food and beverage items served; inventory management and reporting routinely.

Job Requirement

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Food & Beverage Services Management or equivalent.
• Required Skill(s): food, beverage, marketing, digital media, sales, hr, whiskey, procurement, P&L
• Preferably specialized in Food/Beverage/Restaurant Service or equivalent.

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Main Duties & Responsibilities

• Report to and assist Banquet Manager & Assistant Banquet Manager with entire Central Kitchen/Banquet/FNB Outlets food delivery on daily basis.
• Conduct vehicle inspection before departing to deliver goods.
• Pack and load cooked/raw food onto trucks according to company’s requirements.
• Load, transport and deliver items to allocated outlets (ZOO/NS/RW/BP) safely and as per scheduled.
• Deliver goods as per planned routes & schedules.
• Maintain close communication with outlets & central kitchen to pick up and deliver correct goods as per indent.
• Maintain high level of hygiene and cleanliness of delivery vehicles daily.
• Perform and assist with internal & external events.
• Load and unload food delivery for banquet events for all type of events.
• Support the logistics and provide banquet services including set up, fulfil service staff requirements (if needed) and assist all type of events.
• Manage equipment inventory for all related dispatch equipment.
• Any other ad-hoc duties as assigned

Requirements

• Possess a valid class 3 or 4 Singapore driving license.
• Experience in banquet set up/delivery/dispatch will be advantageous.
• Familiar with handling delivery vehicles & safety requirements.
• Able to work in fast paced environment.
• Service oriented with a pleasant disposition.
• Able to lift up & carry heavy stuff/equipment.
• Willingness to work on public holidays and weekends.

Job Overview:

We are seeking an experienced and dynamic Food & Beverage Manager to lead our Sports Bar, Singapore Local Cuisine offerings, and Food Truck at our Golf Driving Range in Upper Jurong Road. This role will focus on delivering exceptional guest experiences, managing daily operations, and upholding the highest standards of food and beverage quality.

Job Description:

• Oversee daily operations of the Sports Bar, Singapore Local Cuisine Food, and Food Truck at Golf Driving Range.
• Supervise, train, and motivate staff to deliver excellent customer service.
• Develop and implement menus, specials, and promotions.
• Ensure compliance with health and safety regulations.
• Monitor inventory and order supplies to maintain stock levels.
• Manage budgets and control costs to maximize profitability.
• Handle customer feedback, ensuring high levels of satisfaction.
• Maintain the highest standards of food and beverage quality.

Job Requirements:

• Proven experience as an F&B Manager or similar role.
• Strong knowledge of food and beverage operations, including local cuisine and bar management.
• Excellent leadership, communication, and interpersonal skills.
• Strong organizational and problem-solving skills.
• Ability to work flexible hours, including weekends and holidays.
• A passion for delivering an exceptional guest experience.
• Relevant qualifications in hospitality management (preferred).

- Responsibility on duties

- Monitor adherence to regulations

- Oversee kitchen Operations

- Coordinate Food and Beverage Options

- Monitor and ensure completion of orders, administer all maintenance projects plus communicate with engineering staff for all repairs

- Manage Food and Beverage Inventory

Summary

Responsible for the formation and implementation of the Food & Beverage annual business plan and medium term strategies, as well as establishing key performance objectives and plans to ensure the hotel meet its business targets and drives sustainable profitable growth.

Job Responsibilities

• Responsible for the conceptual and operational design of the restaurant and bar concepts in the Hotel.
• Be an active participant in the strategic marketing approach to ensure exposure the Food & Beverage of the Hotel.
• Create active strategies to maintain a strong social media capture.
• Daily monitoring of Food & Beverage performance and assume responsibility for its achievement.
• Leading the restaurants, bars and events team in proper expenses and cost control with required services and standards and monitoring the performance of all the outlets in this process.
• Proven track record in the ability to conceptualize, promote and deliver innovative promotional events.
• Overall responsibility of all operational components of the division to ensure efficiency and effectiveness of operations and maintain high standards of operations in all restaurants, bars and events.
• Drives high levels of guest satisfaction through the consistent execution of all brand standards, visible operational leadership, active trend analysis and hands-on interaction with guests and associates.
• Collaborate with the Executive Chef to continually review and refresh menu offerings as deemed by locality and region.
• Create an operational environment of education and empowerment that energizes the team to focus on guest preferences and aspirations, allowing for the creation of memorable guest experiences.
• Continuous focus on employee satisfaction and ensures continuous improvement action plans are executed effectively, and as need, with a focus on a team and succession planning culture.
• Cultivate a positive culture surrounding the guest feedback platform and formulate strategies to continually improve the guest experience.
• Cultivate a culture of exploring new strategies on how revenue streams can be developed.
• Create revolutionary new standards.
• Liaise with all outlet and kitchen management to improve service and product efficiency.
• To conduct regular hygiene audits in conjunction with the Executive Chef and Stewarding.
• Develop the Annual Department Business Plan and Financial Budget.
• Implement T&C activities within budgeted guidelines and time frame, controlling expenditure during the financial year.
• Ensure payroll for the department is run in accordance with statutory regulations and company guidelines.
• Facilitate the smooth running of the department through adequate supply of materials and equipment.
• Ensure that high level of food safety management and precautions with regards to the hotel food safety and hygiene standards (HACCP) are adhered to in the department.
• Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
• Plan, develop and grow the food& beverage team through leadership, mentorship and coaching to fuel the growth of the team.
• Conduct departmental orientation; ensure that all new hires and existing colleagues are trained in the on-the-job training of the Food& Beverage Division.
• Collaborate with Talent & Culture team that lead to efficient and effective recruitment process and also the team in the education plans to increase colleagues’ knowledge and skills in service and culinary excellence.
• Lead and facilitate the performance review process for the division, adhering process schedule and follow up.
• Have regular brainstorming sessions that includes all colleagues to create a flow of new and ‘improved’ ideas.
• Be fully conversant with hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other duties as directed by the management.

Qualifications / Requirements

• Minimum 5 years experience of similar capacity in the hospitality industry.
• Able to lead and motivate the team.
• Able to work under pressure.
• Possess good leadership and supervisory skills.
• Able to work in a fast paced environment, with a keen eye for quality control.

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group’s newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine. The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.

Job Responsibilities

• Work in rotation in room service, lounge, and rooftop bar.
• Collect food from restaurant and serve to guest.
• Mix and serve a wide range of cocktails, mocktails, and beverages with flair, precision, and creativity.
• Maintain a clean and well-organized bar area, restocking supplies, and ensuring all necessary equipment is in perfect working condition.
• Engage guests with a warm and friendly demeanor, understanding their preferences to suggest the perfect beverage that suits their taste and mood.
• Manage beverage inventory, place orders for supplies, and ensure stock levels are optimized, all while adhering to our quality standards and budgetary guidelines.

Job Requirements

• Knowledge and certification in relevant alcohol service would be an added advantage.
• Upbeat and approachable personality that naturally draws guests in, creating an inviting and enjoyable atmosphere.
• Maintain a polished appearance, effortlessly engage with guests, and team member.
• Flexible with rotating shifts and working on weekend and public holidays.
• Good personal hygiene and has high self-discipline in maintaining cleanliness of bar counter and workstations.

Job Title

FOOD & BEVERAGE OUTLET SUPERVIOSR

Job Description & Requirements

- Responsibility on duties

- Monitor adherence to regulations

- Oversee kitchen Operations

- Coordinate Food and Beverage Options

- Monitor and ensure completion of orders, administer all maintenance projects plus communicate with engineering staff for all repairs

- Manage Food and Beverage Inventory

Job Description:

As a Restaurant Supervisor, you will play a key role in ensuring the smooth and efficient operations of our dining establishment. We are looking for a dedicated and dynamic individual who can lead by example, manage a team effectively, and provide exceptional customer service.

Responsibilities:

· Shift Management:Oversee day-to-day operations during assigned shifts, ensuring seamless service delivery.

· Staff Supervision:Supervise and coordinate the activities of restaurant staff, providing guidance and support as needed.

· Customer Service:Ensure excellent customer service by addressing customer inquiries and concerns promptly and professionally.

· Training and Development:Train new staff members and facilitate ongoing training programs to enhance team skills.

· Quality Control:Monitor food quality, presentation, and service standards to uphold the restaurant's reputation.

· Inventory Management:Keep track of inventory levels, conduct regular stock checks, and place orders as necessary.

· Cash Handling:Manage cash transactions and ensure accuracy in financial transactions.

· Shift Scheduling:Create and manage staff schedules, considering peak business hours and ensuring adequate coverage.

· Compliance:Ensure compliance with health and safety regulations, food safety standards, and company policies.

· Problem Resolution:Address and resolve customer and staff issues in a timely and effective manner.

· Flexibility:Demonstrate flexibility by working on public holidays and being open to night shifts as required.

· Team Collaboration:Foster a positive and collaborative work environment, promoting teamwork among staff members.

· Reporting:Report directly to the Restaurant Manager, providing updates on daily operations and any issues that may arise.

Job Requirements:

· Proven experience in a supervisory role within the restaurant industry.

· Strong leadership and organizational skills.

· Excellent communication and interpersonal abilities.

· Ability to work flexible hours, including public holidays and night shifts.

· Knowledge of health and safety regulations and food safety standards.

· Problem-solving skills and the ability to make sound decisions under pressure.

· Customer-focused mindset with a commitment to delivering exceptional service.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Position Overview

The Food and Beverage Captain is responsible to recommend guest our restaurants food and drink offering and delivery excellent guest service standards. The role requires an individual with outgoing personality who strives to provide our guests with the highest customer service, while ensuring procedures and protocols are fully followed. Attention to detail will be crucial to ensure that our guests have an exceptional experience which will see them returning again and again.

The Role

• Order taking and menu description
• Up-selling products based on your extensive product knowledge
• Building and maintaining relationships with guests
• Maintaining guest satisfaction levels by being proactive in service operations

Talent Profile

1. Possess WSQ Food Safety Certificate

A homegrown brand with a diverse portfolio

Spa Esprit Group is a hospitality company that creates, owns and operates a series of timeless, thoughtful portfolio of concepts and brands, each with a unique story and a distinct perspective on the cultural-culinary landscape of the time. While each has a diverse language of its own, the properties are united by a carefully considered sense of place, purpose, pioneering design and above all, a commitment to the most awesome homegrown experiences for all who walk through the doors.

Overview:

The Beverage R&D Lead will lead the research and development, and innovation of beverage products for the company's brands, both in Singapore and regionally. This role is critical in the creation of relevant, market-leading beverages that align with the company’s strategic goals, brand values, and customer expectations. We are looking for someone that possess both a creative and strategic thinker with a deep understanding of beverage trends, consumer preferences, and the technical aspects of product development.

Job Responsibilities:

● Strategic Leadership:

Contribute to the development and execution of the beverage R&D strategy, aligned with the overall business objectives and brand positioning.

Identify and leverage market trends, consumer insights, and competitive analysis to drive innovation and product development.

Collaborate with each brands’ Marketing team to ensure that new beverage products align with each brands’ identities and target markets.

● Innovation and Product Development:

Lead the ideation, formulation, and development of new beverage products from concept to launch.

Oversee the optimisation of existing beverage products to enhance quality, taste, and customer satisfaction, where necessary.

Ensure that all products developed are aligned with the company's sustainability goals.

● Collaboration and Cross-Functional Coordination:

Work closely with the Central Kitchen, Supply-Chain, Marketing and Operations teams to ensure seamless product launches and consistent quality across all outlets.

Work in conjunction with the Barista Academy and Service Academy to ensure sufficient pre-launch and on-going training on all beverage products.

Collaborate with suppliers and external partners to source high-quality ingredients and stay ahead of industry innovations.

Work with Finance and Operations teams to assess the performance of existing beverage products and identify opportunities to make improvements

● Team Leadership:

Foster a culture of creativity, collaboration, and continuous improvement within the R&D team at large, as well as the beverage teams within Operations.

● Regulatory Compliance and Quality Assurance:

Ensure all beverage products comply with relevant food safety regulations, quality standards and health standards.

Key Tasks:

Conduct regular market research and consumer testing to identify new beverage trends and opportunities.

Oversee the documentation and standardization of all beverage recipes and processes, product specifications, ingredient lists, and production methods.

Produce prototype products for approval from key stakeholders.

Lead pilot production runs and scale-up processes for new products in collaboration with the Central Kitchen.

Manage the product development lifecycle, including ideation, prototype development, testing, and commercialization.

Coordinate with the marketing team to create compelling product campaigns and launch plans.

Conduct regular reviews of existing beverage products for performance and relevance.

Job Requirements:

Diploma or Bachelor’s degree in Food & Beverage, Food Science or a related field.

Minimum of 5-7 years of experience in the Food & Beverage industry, with a track record of successful new product launches.

Strong knowledge of the coffee industry and beverage industry, including trends, consumer behavior, and regulatory requirements.

Excellent leadership, communication, and project management skills.

Experience working in a multi-brand environment is an added advantage.

The Palawan @ Sentosa

The Palawan @ Sentosa is the Shangri-La Group’s first lifestyle and entertainment precinct on Sentosa Island in Singapore. Designed for visitors to explore, play and bond, the iconic beach playground will be home to several new-to-Singapore leisure activities such as gamified electric go-karting and a floating aqua park. Enjoy unique dining experiences at a terraced beach club, a family beach club and gourmet food trucks poised to provide delicious fare along with the perfect setting for friends and families to relish island vibes.

We are looking for Hostess to join our team!

As the Hostess, we rely on you to:

• Support the daily F&B guest booking
• Provide a high-quality service to restaurant guests.
• Maintaining outlet booking effectively and accurately
• Consistently looks for ways to enhance guest satisfaction.
• Create an exceptional experience for our guests.

We are looking for someone who:

• Has a passion for Food & Beverage
• Enjoys delivering high quality guest service with a welcoming manner
• Loves interacting with guests and customers.
• Experience in restaurant environment.
• Committed to serving food of the highest quality.
• Willing to work shifts.

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals

If you are the right person, what are you waiting for? Click the apply button now and be part of the pioneering team!

JOB PURPOSE:

The F&B Service Attendant is responsible for ensuring all guests receive great experiences through the delivery of outstanding service, adhering to all established standards & procedures.

ACCOUNTABILITIES:

Responsibilities include upholding a positive culture with genuine service, a vibrant personality, personal finesse, professionalism and proactiveness towards achieving departmental goals.

1. Undertake restaurant operational tasks which includes taking of food & beverages orders

2. Display of excellent customer service at all times, greet and welcome guests in a warm and friendly manner

3. Create great customer experience and attentive towards the customers and their queries

4. Ensure prompt serving and clearing of plates after guests complete dining

5. Maintain high standards of cleanliness within the restaurant

6. Support manager in ensuring station is well maintained and well stocked

7. Any other tasks/duties as assigned by Supervisors

KNOWLEDGE / QUALIFICATIONS:

Minimum tertiary education with minimum 1 year experience in F&B service

Position：Tea Barista / Senior Tea Barista

• Working Days : 5 Day (44hour) + OT
• Location : CBD / Islandwide / New Outlet (Assign by management)
  
  

1. Tea Barista
   Gross Salary : $2500 + OT + Special Incentive + Birthday Leave + Bonus - (After 3 Month Probation Increment +200)
   
2. Senior Tea Barista
   Gross Salary : $2800 + OT + Special Incentive + Birthday Leave + Bonus - (After 3 Month Probation Increment +200)
   

Job Requirement:

• Training Provided - 1 Weeks In-House Training (Taiseng Training Centre) & 1 Week On Job Training at outlet
• Able to commit OT when required
• Able to commit during weekend and Public Holiday

Job Description:

• Greeting customers in a friendly manner and manage customers queries in a timely and efficient manner
• Prepare beverage according to standardized recipes and customer preferences
• Utilize proper brewing techniques and equipment to ensure the quality and consistency of each beverage served
• Provide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictions
• Prepare drinks by following the prescribed recipes and preparation techniques
• Accurately process customer orders, handle cash and electronic payments
• Act in compliance to operational policies and procedures
• Maintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, serving utensils, and workstations to meet the requirements of Health & Safety and Hygiene Protocol
• Ensure sufficient stock at all time by monitoring tea inventory levels, reporting discrepancies, restocking supplies handling stock delivery upon arrival as needed and communicating inventory needs to management

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlet:

• Long Bar
• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out ad-hoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

The Assistant Food and Beverage Manager will be responsible in assisting the Manager in all F&B operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Responsibilities

· Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.

· Preserve excellent levels of internal and external customer service.

· Design exceptional menus, purchase goods and continuously make necessary improvements.

· Identify customers needs and respond proactively to all of their concerns.

· Lead F&B team by attracting, recruiting, training and appraising talented personnel.

· Establish targets, KPI’s, schedules, policies and procedures.

· Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork.

· Comply with all health and safety regulations.

· Report on management regarding sales results and productivity.

Minimum Qualifications

· Proven food and beverage management experience.

· Working knowledge of various computer software programs (MS Office, restaurant management software, POS).

· Ability to spot and resolve problems efficiently.

· Mastery in delegating multiple tasks.

· Communication and leadership skills.

· Up to date with food and beverages trends and best practices.

· Ability to manage personnel and meet financial targets.

· Guest-oriented and service-minded

Summary

Responsible for the formation and implementation of the Food & Beverage annual business plan and medium term strategies, as well as establishing key performance objectives and plans to ensure the hotel meet its business targets and drives sustainable profitable growth.

Job Responsibilities

• Responsible for the conceptual and operational design of the restaurant and bar concepts in the Hotel.
• Be an active participant in the strategic marketing approach to ensure exposure the Food & Beverage of the Hotel.
• Create active strategies to maintain a strong social media capture.
• Daily monitoring of Food & Beverage performance and assume responsibility for its achievement.
• Leading the restaurants, bars and events team in proper expenses and cost control with required services and standards and monitoring the performance of all the outlets in this process.
• Proven track record in the ability to conceptualize, promote and deliver innovative promotional events.
• Overall responsibility of all operational components of the division to ensure efficiency and effectiveness of operations and maintain high standards of operations in all restaurants, bars and events.
• Drives high levels of guest satisfaction through the consistent execution of all brand standards, visible operational leadership, active trend analysis and hands-on interaction with guests and associates.
• Collaborate with the Executive Chef to continually review and refresh menu offerings as deemed by locality and region.
• Create an operational environment of education and empowerment that energizes the team to focus on guest preferences and aspirations, allowing for the creation of memorable guest experiences.
• Continuous focus on employee satisfaction and ensures continuous improvement action plans are executed effectively, and as need, with a focus on a team and succession planning culture.
• Cultivate a positive culture surrounding the guest feedback platform and formulate strategies to continually improve the guest experience.
• Cultivate a culture of exploring new strategies on how revenue streams can be developed.
• Create revolutionary new standards.
• Liaise with all outlet and kitchen management to improve service and product efficiency.
• To conduct regular hygiene audits in conjunction with the Executive Chef and Stewarding.
• Develop the Annual Department Business Plan and Financial Budget.
• Implement T&C activities within budgeted guidelines and time frame, controlling expenditure during the financial year.
• Ensure payroll for the department is run in accordance with statutory regulations and company guidelines.
• Facilitate the smooth running of the department through adequate supply of materials and equipment.
• Ensure that high level of food safety management and precautions with regards to the hotel food safety and hygiene standards (HACCP) are adhered to in the department.
• Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
• Plan, develop and grow the food& beverage team through leadership, mentorship and coaching to fuel the growth of the team.
• Conduct departmental orientation; ensure that all new hires and existing colleagues are trained in the on-the-job training of the Food& Beverage Division.
• Collaborate with Talent & Culture team that lead to efficient and effective recruitment process and also the team in the education plans to increase colleagues’ knowledge and skills in service and culinary excellence.
• Lead and facilitate the performance review process for the division, adhering process schedule and follow up.
• Have regular brainstorming sessions that includes all colleagues to create a flow of new and ‘improved’ ideas.
• Be fully conversant with hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other duties as directed by the management.

· We are looking for Food & Beverage Supervisor experience (3-5 years) in supervisory role in coffeeshop/food court sector.

· Candidates for this role must have high initiative and positive working attitude.

· Able to provide supervision and guidance to staffs on food handling and hygiene and to ensure the compliance to SFA standards and to train new staffs.

· Responsible for ordering, receiving and checking of goods and supplies.

· Ensure the neatness and cleanliness of the coffeeshop.

· Helps to promote and sell our food & beverage items to customers.

· Need to provide helps to stall tenants, handle complains, enquiries and solve daily issues.

· Need to handle POS system and record daily sales.

· Need to implement Safe Management Measures for our company.

· Must be able to work on shift, week end and public holiday, 6 day working days per week and rest on week day.

· Food Hygiene Course or F&B officer certificate is a must.

· Candidates with good coffee making and cooking skill will be an advantage.

· Only Singaporean.

The Opportunity

• Adecco is partnering our client, one of the world's largest organisation in the FMCG industry
• This is an exciting opportunity to be creating some interesting content (digital, shopper, social) content for one of the biggest brands in the world!
• Monday - Friday/8.30am – 5.30pm (Hybrid work arrangements!)
• Central
• Salary: Up to $11.5K
• 1 year contract

The Talent

• Minimum 5 years’ experience working within marketing, advertising, brand communications, or strategy roles.
• 
  
• Experience working in cross-functional and cross-geographical teams is preferred.
• Proven ability to effectively lead the execution of multi touch point and/or multi market IMX programs.
• Great interpersonal skills to manage internal and external relationships.
• Ability to manage complex timelines and multiple stakeholders including agency partners.
• Ability to manage resources for maximum efficiencies and return on investment.

Job Description

• Responsible for the creation and delivery of high-quality strategy, idea, concepts and final creative material for the Brand/Platform Creative Content plan.
• Responsible for the progress of Brand/Platform Creative Content plan through the relevant stages and gates of Marketing Factory, partnering with the relevant marketing team members in the preparation of the final recommendations presented for decision at each gate.
• Work with key stakeholders to create briefs and lead agency briefings.
• Manage the development of exciting Core Creative Ideas for Regional Brands and local brands, anchored on consumer insight.
• Communicate strategy and the ‘job to be done’ in a clear and compelling way which results in great creative work.
• Management of all stakeholders as defined by the project (incl. sourcing all Feedback and the full stewardship of the Creative Content Project through any/all Marketing Factory Gates.
• Good understanding of current and future business needs so that creative work can be developed to help achieve commercial outcomes.

Next Step

Prepare your updated resume, send to the following email:

[email protected]

*Only shortlisted candidates will be contacted*

Amelia Lau An Qi

Direct Line: +65 6697 7987
EA License No: 91C2918
Personnel Registration Number: R1987023

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only