• We are a Korean BBQ restaurant. We are not halal restaurant. Our main menu is meat(Pork, Beef, Chicken, Seafood).
• Design attractive menus.
• Develop a relationship with regular customers.
• Follow food and safety regulations.
• Order food supplies for the kitchen.
• Ensure that customers are satisfied with food and service.
• Assist with marketing events.
• Create restaurant policies.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

OPERATIONAL

• Ensure seamless service levels, including hiring and training crew.
• Rostering.
• Reservations management.
• Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.
• Ensure Marriott L&D and Lobster Inc training is assigned and completed constantly (learning never stops).
• Create, update and maintain all SOPs.
• Personally and frequently verify that the guests receiving the best possible service; respond to all Tripadvisor comments within 24 hours and all Marriott CFS alerts within 12 hours.
• Prepare and confirm all meeting/group proposals and contracts.
• Manage all aspects of F&B Operations, including, restaurant service operations (breakfast, lunch, executive lounge, dinner, Bar, Events); communication with culinary team; rosters across hotels, etc.
• Assist in maintaining strong team performance by regularly reviewing KPI’s and goals against performance and realigning strategies according to results; perform performance reviews per schedule.
• Entertaining guests in a consistent, professional and positive attitude. • Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.
• Maintain and renew all needed licenses.
• Plan, control and ensure execution of all maintenance work, including logging in GXP and recording methodology.
• Monitor the quality and quantity of all food and beverage items served; inventory management and reporting routinely.

BUSINESS DEVELOPMENT

• Ensure that restaurants/bars are financially successful as independent profit centres - by driving and soliciting business opportunities.
• Fully responsible and accountable for the restaurant revenue and profitability, to ensure that the operational budget is adhered to and that all costs are controlled and expenditures pre-approved.
• Continuously seek ways to maximise revenue and profit through sales calls, networking events, partnerships and cooperation.
• Coordinate with Business Development – F&B Team any event enquiries, and perform all the necessary follow-up to ensure all events are carried out successfully; Maintain an active trace/follow-up system on all personal sales calls.
• Coordinate efficiently all event sales-related responses with Business Development – F&B Team with the aim of ‘closing the deal’.
• Create and update all restaurant online/offline information alongside Sales & Marketing Team, and distribute necessary information and write-ups internally and externally.
• Establish good rapport with guests, maintain good relationships and handle all feedback, requests and enquiries on food, beverage and service.
• Develop and refine a comprehensive mailing list/database for clients in conjunction with room-side mailchimp database, and maintain a regular communication to this database on the F&B offers of the hotels to encourage new and repeat business.
• Maintain/monitor all online booking platforms, including but not limtied to Chope, HGW.
• Maintain/monitor alongside Sales & Marketing Team all-Digital marketing/booking platforms for Restaurants e.g., Facebook; IG; YouTube; EDMs; Chope, Quandoo, HungreyGoWhere, STB/TIH, and Websites to be populated with relevant posts about Restaurant.
• Proactively remain relevant in media by providing new events/articles/photos to various publication
• Any other duties / tasks as requested by management.

F&B Operations Manager

Job Responsibilities:

• To oversee outlets operations and ensuring the outlet profitability and operational efficiency.
• Analyze financial performance to formulate, develop and implement plans to improve sales and profitability of the Company.
• Monitor, measure and report on Food Court development plans and achievements within agreed formats and timescales.
• Create a sound and strong working relationship with all staffs.
• Able to manage all controllable and uncontrollable expenditure of the assigned outlet within the Company’s directions.
• Ensure quality of food, quality of customer service and cleanliness of the outlet and maintained consistently at all times.

Requirements:

• A strong passion for food & beverage.
• Strong analytical skills.
• Leadership with strong influential and coaching skills.
• Good interpersonal and communication skills.
• Training will be provided for candidates without relevant working experience in Food & Beverage industry.

Designing delicious and attractive menus and continuously making improvements. Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges. Building positive relationships with food and beverage vendors. Adhering to the food and beverage budget. Managing daily food and beverage operations. Following food and safety regulations. Maintaining positive customer relationships, processing complaints, and responding to customer needs. Assisting with marketing events. Creating and enforcing restaurant policies, targets, and KPIs. Hiring, training, and managing food and beverage staff.

Responsibilities:

• Designing delicious and attractive menus and continuously making improvements.
• Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges.
• Building positive relationships with food and beverage vendors.
• Adhering to the food and beverage budget.
• Managing daily food and beverage operations.
• Following food and safety regulations.
• Maintaining positive customer relationships, processing complaints, and responding to customer needs.
• Assisting with marketing events.
• Creating and enforcing restaurant policies, targets, and KPIs.
• Hiring, training, and managing food and beverage staff.

Requirements:

• Minimum of 5 years experience in the hospitality industry, with an emphasis on food and beverages.
• Culinary or food service management degree may be advantageous.
• In-depth knowledge of the food industry.
• Strong working knowledge of related computer software, including restaurant management software.
• Ability to adhere to budgets and meet financial targets.
• Exceptional organizational, leadership, problem-solving, and communication skills.
• Ability to forecast food and beverage needs.
• Excellent customer service skills.
• Great delegation skills.

Duties

Report directly to Operations Manager

Maintain professional image and etiquette at the workplace

Manage the daily operations of the outlet

Provide staff counseling and handle staff grievances

Plan work schedule on a weekly basis and ensure staffing is sufficient to run the daily operations

Check on product quality and ensure all kitchen appliances is functioning smoothly

Plan and develope new products with the production team member

Perform opening and closing of the outlet

Interact with customers and gather customer feedback

Upkeep the hygiene standard of the kitchen and production areas

Job highlights

4 off days monthly, rest days depend on schedule

Competitive salary 3k and above

Positive and nurturing working environment

Work location: islandwide

Duration: permanent

Requirements

Qualifications - diploma or high school diploma

Work experience- at least two year sales working experience in related fields

Job type- full time

Required languages: English and able to communicate with mandarin speaking customers

Job specialisation- services,food

able to work long hours and weekends public holidays

If you have an interest in applying for this role, please WhatsApp me at 98198786 to apply. Only shortlisted candidates will be notified. Priority will be given to Singaporeans

Young hon Lim/ manager

Render private limited

EA licence no 15c7827

Job Description:

• Interact and engage with guests and maintains high quality service standards
• Motivate team members and maintain a high level of team cohesiveness
• Handle guest complaints effectively and professionally
• Consistently looking to increase satisfaction levels for guests
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Take responsibility, in partnership with the managers for the operations look and feel, including but not limited to the overall decor and atmosphere of the outlet
• Maintain Food Hygiene and Safety Standards
• Attend monthly review session with director
• Prepare monthly work review

Requirements:

• Preferably with 2 – 3 years of relevant experience in the Food & Beverage industry.
• Good team player and strong customer service skills.
• Keen to learn and grow in the food & beverage industry.
• Able to work on shifts, weekends and public holidays.

We require split shift and 6 working days

Need to work on saturday and sunday

Off day will be on one of the weekday

Working hours from 3am to 7am and 9am to 1pm each shift have 30 minutes break.

Transportation for midnight shift are provided

Meals are provided

Non Halal foodshop

Chinese Cuisine

What's the Job?

Food & Beverage Team Leader is the key point of contact for our guests at The Great Room. He / She provides an appropriate welcome at The Great Room for guests, maximising their dining experience using technical and individual social skills. They work in close coordination with all employees and outsourced staff in the hotel and are dependable in meeting the needs of our guests throughout their stay.

Your Day-to-Day Job Responsibilities:

Guest Experience

• Answer any guests enquires practically and simply in adherence to brand standards
• Handle guests' complaints appropriately adhering to brand standards or direct them to Duty Manager (DMs)
• Reliably handle all special needs and requests of guests and repeat visitors
• Demonstrate BrandHearted behaviours by maintaining compliance with all brand standards, behaviors, hallmarks and license agreement mandates
• Refresh Food and Beverage in The Great Room
• Clean and Organize Guest Areas and Pick up debris throughout Public Areas
• Updating constantly on local knowledge to improve the guest experience
• Meet and greet all guests, and potential guests, at the front of The Great Room
• Ensure restaurant operating equipment is clean and in working order
• Ensure the restaurant is ready to receive guests prior to opening and that tables are ready in line with opening standards
• Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor/Assistant Manager
• Escort guests to their preferred table or reserved table and seat guests according to restaurant standards
• Ensure tables are cleared quietly and efficiently
• Carry food and beverage trays in a safe manner to minimize breakages

People

• Promote the Holiday Inn Express ‘one team approach’ and reliable service through daily communication and coordination with all team members
• Participate in programs that drive improvements in team member engagement and are aligned with the ‘Make Every Interaction Count’ brand service behaviours
• Assist with food & beverage service

Responsible Business

• Ensure own productivity and that of the team on a day-to-day basis by planning and assigning work and establishing performance and development goals as set by the DMs
• Contribute by participation in compliance with federal, state and local laws and safety regulations
• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
• Log security incidents and accidents in accordance with hotel requirements
• Guest recognition - Keep track of the regular guests and provide them with extra attentive service
• Assist in planning the manpower/rostering exercise if required
• Perform other duties as assigned

What we need from you

Food & Beverage Team Leader will efficiently and effectively create a friendly and efficient guest experience throughout the hotel consistently. He / She will support the ‘one team’ approach to deliver the Holiday Inn Express brand standards. To provide an appropriate welcome for guests and potential guests, maximizing their dining experience using technical and individual social skills. He / She will also help to create a desired work culture around our Winning Ways of the IHG Hotels & Resorts and embrace the IHG Commitment.

• Minimum high school/ secondary education
• Great communication skills and basic computer literacy
• A positive and keen to learn attitude
• Must be proficient in written and spoken English and with good communication skills

Liberte HR is partnered with an international 5-star hotel located in the heart of Orchard Road.

They are looking to hire for their Front of House Service team for Service Captain and Supervisors. This will be across their banquet, buffet and lounge teams, as well as signature Italian restaurant.

Responsibilities:

• Focus on providing excellent customer service, keeping guests in mind at all times.
• Take initiative to solve issues, communicating clearly with both guests and colleagues.
• Suggest operational and environmental improvements in the hotel.
• Ensure safety for yourself and others in the workplace.
• Be knowledgeable about the food and beverage menu, and explain it confidently to guests, including dietary suggestions.
• Collaborate with the Manager to improve customer service.
• Offer menu recommendations for guests from various nationalities.
• Be familiar with the menu of all hotel outlets to guide guests effectively.
• Know the opening hours of all hotel restaurants and outlets.
• Recommend local restaurants and city attractions to guests.
• Ensure all areas of the restaurant are properly set for each shift (breakfast, lunch, and dinner).
• Check daily reservations, ensuring tables are ready and large bookings are confirmed.
• Assist bartenders and kitchen staff as needed and complete tasks assigned by the Manager.
• Brief team members on shift details and complete restaurant preparation checklists.
• Greet guests, answer questions, and follow up on queries promptly.
• Maintain cleanliness and ensure service procedures meet required standards.
• Manage restaurant staffing based on business levels to meet guest expectations and budget goals.
• Assist in training and provide feedback to team members after each shift.
• Lead by example, offering guidance and support to the team during shifts.
• Ensure handovers, briefings, and shift reviews are conducted.
• Perform any additional duties as assigned.

Requirements:

• 1-3 years of relevant experience in a 4/5-star hotel.
• Good verbal and written English skills.
• Enthusiastic, motivated, and eager to learn new skills.
• Flexible, adaptable, and able to handle changing demands.
• Strong leadership and team focus, with a willingness to work long hours.
• Outgoing personality with excellent training skills.

The Pentagon Group is a privately-owned food & beverage company in Singapore that operates bars and restaurants. Run by an experienced and passionate team about F&B and business, the result is dining experiences made of unique taste and hospitality to remember by.

We strive to offer well rounded and versatile F&B concepts which create momentous dining experiences. Established since 2012, dedicated F&B professionals have setup and operated several food & beverage outlets and restaurants.

We are currently looking for F&B Executives to join our team of passionate and talented individuals in operating an European Restaurant in SAP. We will be food and beverage focused, offering high tea, event nights, craft beers, wines, cocktails and amazing food produced by our chefs.

The candidates will report to and work closely with the Restaurant Managers to strengthen the operations and services level of the ground staff. Choices of working day and hours available. Our company treasures talents by offering good career enhancement.

Contemporary, Visionary, Suave - do join us, if you think you have what it takes!

Requirements:
Fluent in English and possess good interpersonal skills
Keen Interest and passion in hospitality as well as in food and beverage
Good work ethics, positive attitude and pleasant personality
High quality standards in customer service, health, hygiene, food and beverage

Benefits:
Medical and dental allowance
Employee discount
Flexible schedule
Food provided
Gym membership
Parental leave
Professional development
Performance bonus
Tips
Yearly bonus
Weekly Incentive
Monthly Incentive

The food and beverage service supervisor directs and schedules kitchen, bar staff and food and beverage servers. During peak hours they may assist in seating or serving customers and ensure the cleanliness and general look of the dining room.

Food and beverage serving and related workers perform a variety of customer service, food preparation, and cleaning duties in restaurants, cafeterias, and other eating and drinking establishments.

Duties

Food and beverage serving and related workers typically do the following:

· Greet customers and answer their questions about menu items and specials

· Take food or drink orders from customers

· Relay customers’ orders to other kitchen staff

· Prepare food and drink orders, such as sandwiches, salads, and coffee

· Accept payments and balance receipts

· Serve food and drinks to customers at a counter, at a stand, or in a hotel room

· Clean assigned work areas, dining tables, or serving counters

· Replenish and stock service stations, cabinets, and tables

· Set tables or prepare food trays for new customers

Food and beverage serving and related workers are the front line of customer service in restaurants, cafeterias, and other food service establishments. Depending on the establishment, they take customers’ food and drink orders and serve food and beverages.

Most work as part of a team, helping coworkers to improve workflow and customer service. The job titles of food and beverage serving and related workers vary with where they work and what they do.

A homegrown brand with a diverse portfolio

Spa Esprit Group is a hospitality company that creates, owns and operates a series of timeless, thoughtful portfolio of concepts and brands, each with a unique story and a distinct perspective on the cultural-culinary landscape of the time. While each has a diverse language of its own, the properties are united by a carefully considered sense of place, purpose, pioneering design and above all, a commitment to the most awesome homegrown experiences for all who walk through the doors.

Overview:

The Beverage R&D Lead will lead the research and development, and innovation of beverage products for the company's brands, both in Singapore and regionally. This role is critical in the creation of relevant, market-leading beverages that align with the company’s strategic goals, brand values, and customer expectations. We are looking for someone that possess both a creative and strategic thinker with a deep understanding of beverage trends, consumer preferences, and the technical aspects of product development.

Job Responsibilities:

● Strategic Leadership:

Contribute to the development and execution of the beverage R&D strategy, aligned with the overall business objectives and brand positioning.

Identify and leverage market trends, consumer insights, and competitive analysis to drive innovation and product development.

Collaborate with each brands’ Marketing team to ensure that new beverage products align with each brands’ identities and target markets.

● Innovation and Product Development:

Lead the ideation, formulation, and development of new beverage products from concept to launch.

Oversee the optimisation of existing beverage products to enhance quality, taste, and customer satisfaction, where necessary.

Ensure that all products developed are aligned with the company's sustainability goals.

● Collaboration and Cross-Functional Coordination:

Work closely with the Central Kitchen, Supply-Chain, Marketing and Operations teams to ensure seamless product launches and consistent quality across all outlets.

Work in conjunction with the Barista Academy and Service Academy to ensure sufficient pre-launch and on-going training on all beverage products.

Collaborate with suppliers and external partners to source high-quality ingredients and stay ahead of industry innovations.

Work with Finance and Operations teams to assess the performance of existing beverage products and identify opportunities to make improvements

● Team Leadership:

Foster a culture of creativity, collaboration, and continuous improvement within the R&D team at large, as well as the beverage teams within Operations.

● Regulatory Compliance and Quality Assurance:

Ensure all beverage products comply with relevant food safety regulations, quality standards and health standards.

Key Tasks:

Conduct regular market research and consumer testing to identify new beverage trends and opportunities.

Oversee the documentation and standardization of all beverage recipes and processes, product specifications, ingredient lists, and production methods.

Produce prototype products for approval from key stakeholders.

Lead pilot production runs and scale-up processes for new products in collaboration with the Central Kitchen.

Manage the product development lifecycle, including ideation, prototype development, testing, and commercialization.

Coordinate with the marketing team to create compelling product campaigns and launch plans.

Conduct regular reviews of existing beverage products for performance and relevance.

Job Requirements:

Diploma or Bachelor’s degree in Food & Beverage, Food Science or a related field.

Minimum of 5-7 years of experience in the Food & Beverage industry, with a track record of successful new product launches.

Strong knowledge of the coffee industry and beverage industry, including trends, consumer behavior, and regulatory requirements.

Excellent leadership, communication, and project management skills.

Experience working in a multi-brand environment is an added advantage.

• Report directly to Operations Manager
• Maintain professional image and etiquette at the workplace
• Manage the daily operations of the outlet
• Provide staff counseling and handle staff grievances
• Plan work schedule on a weekly basis and ensure staffing is sufficient to run the daily operations
• Check on product quality and ensure all kitchen appliances is functioning smoothly
• Plan and develope new products with the production team member
• Perform opening and closing of the outlet
• Interact with customers and gather customer feedback
• Upkeep the hygiene standard of the kitchen and production areas

• Report directly to Operations Manager
• Maintain professional image and etiquette at the workplace
• Manage the daily operations of the outlet
• Provide staff counseling and handle staff grievances
• Prepare roster on a weekly basis and ensure staff is sufficient to run the daily operations smoothly
• Attend monthly meeting with management team and implement new products launches
• Passion in baking and participate in new product development
• Knowledge in pastry is an advantage
• Interact with customer and gather feedback to improve sale
• Proactive and resourceful

- Responsibility on duties

- Monitor adherence to regulations

- Oversee kitchen Operations

- Coordinate Food and Beverage Options

- Monitor and ensure completion of orders, administer all maintenance projects plus communicate with engineering staff for all repairs

- Manage Food and Beverage Inventory

Job Title

FOOD & BEVERAGE OUTLET SUPERVIOSR

Job Description & Requirements

- Responsibility on duties

- Monitor adherence to regulations

- Oversee kitchen Operations

- Coordinate Food and Beverage Options

- Monitor and ensure completion of orders, administer all maintenance projects plus communicate with engineering staff for all repairs

- Manage Food and Beverage Inventory

The Opportunity

• Adecco is partnering our client, one of the world's largest organisation in the FMCG industry
• This is an exciting opportunity to be creating some interesting content (digital, shopper, social) content for one of the biggest brands in the world!
• Monday - Friday/8.30am – 5.30pm (Hybrid work arrangements!)
• Central
• Salary: Up to $11.5K
• 1 year contract

The Talent

• Minimum 5 years’ experience working within marketing, advertising, brand communications, or strategy roles.
• 
  
• Experience working in cross-functional and cross-geographical teams is preferred.
• Proven ability to effectively lead the execution of multi touch point and/or multi market IMX programs.
• Great interpersonal skills to manage internal and external relationships.
• Ability to manage complex timelines and multiple stakeholders including agency partners.
• Ability to manage resources for maximum efficiencies and return on investment.

Job Description

• Responsible for the creation and delivery of high-quality strategy, idea, concepts and final creative material for the Brand/Platform Creative Content plan.
• Responsible for the progress of Brand/Platform Creative Content plan through the relevant stages and gates of Marketing Factory, partnering with the relevant marketing team members in the preparation of the final recommendations presented for decision at each gate.
• Work with key stakeholders to create briefs and lead agency briefings.
• Manage the development of exciting Core Creative Ideas for Regional Brands and local brands, anchored on consumer insight.
• Communicate strategy and the ‘job to be done’ in a clear and compelling way which results in great creative work.
• Management of all stakeholders as defined by the project (incl. sourcing all Feedback and the full stewardship of the Creative Content Project through any/all Marketing Factory Gates.
• Good understanding of current and future business needs so that creative work can be developed to help achieve commercial outcomes.

Next Step

Prepare your updated resume, send to the following email:

[email protected]

*Only shortlisted candidates will be contacted*

Amelia Lau An Qi

Direct Line: +65 6697 7987
EA License No: 91C2918
Personnel Registration Number: R1987023

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

Requirements

• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts

Job Overview:

We are seeking an experienced and dynamic Food & Beverage Manager to lead our Sports Bar, Singapore Local Cuisine offerings, and Food Truck at our Golf Driving Range in Upper Jurong Road. This role will focus on delivering exceptional guest experiences, managing daily operations, and upholding the highest standards of food and beverage quality.

Job Description:

• Oversee daily operations of the Sports Bar, Singapore Local Cuisine Food, and Food Truck at Golf Driving Range.
• Supervise, train, and motivate staff to deliver excellent customer service.
• Develop and implement menus, specials, and promotions.
• Ensure compliance with health and safety regulations.
• Monitor inventory and order supplies to maintain stock levels.
• Manage budgets and control costs to maximize profitability.
• Handle customer feedback, ensuring high levels of satisfaction.
• Maintain the highest standards of food and beverage quality.

Job Requirements:

• Proven experience as an F&B Manager or similar role.
• Strong knowledge of food and beverage operations, including local cuisine and bar management.
• Excellent leadership, communication, and interpersonal skills.
• Strong organizational and problem-solving skills.
• Ability to work flexible hours, including weekends and holidays.
• A passion for delivering an exceptional guest experience.
• Relevant qualifications in hospitality management (preferred).

Summary

Responsible for the formation and implementation of the Food & Beverage annual business plan and medium term strategies, as well as establishing key performance objectives and plans to ensure the hotel meet its business targets and drives sustainable profitable growth.

Job Responsibilities

• Responsible for the conceptual and operational design of the restaurant and bar concepts in the Hotel.
• Be an active participant in the strategic marketing approach to ensure exposure the Food & Beverage of the Hotel.
• Create active strategies to maintain a strong social media capture.
• Daily monitoring of Food & Beverage performance and assume responsibility for its achievement.
• Leading the restaurants, bars and events team in proper expenses and cost control with required services and standards and monitoring the performance of all the outlets in this process.
• Proven track record in the ability to conceptualize, promote and deliver innovative promotional events.
• Overall responsibility of all operational components of the division to ensure efficiency and effectiveness of operations and maintain high standards of operations in all restaurants, bars and events.
• Drives high levels of guest satisfaction through the consistent execution of all brand standards, visible operational leadership, active trend analysis and hands-on interaction with guests and associates.
• Collaborate with the Executive Chef to continually review and refresh menu offerings as deemed by locality and region.
• Create an operational environment of education and empowerment that energizes the team to focus on guest preferences and aspirations, allowing for the creation of memorable guest experiences.
• Continuous focus on employee satisfaction and ensures continuous improvement action plans are executed effectively, and as need, with a focus on a team and succession planning culture.
• Cultivate a positive culture surrounding the guest feedback platform and formulate strategies to continually improve the guest experience.
• Cultivate a culture of exploring new strategies on how revenue streams can be developed.
• Create revolutionary new standards.
• Liaise with all outlet and kitchen management to improve service and product efficiency.
• To conduct regular hygiene audits in conjunction with the Executive Chef and Stewarding.
• Develop the Annual Department Business Plan and Financial Budget.
• Implement T&C activities within budgeted guidelines and time frame, controlling expenditure during the financial year.
• Ensure payroll for the department is run in accordance with statutory regulations and company guidelines.
• Facilitate the smooth running of the department through adequate supply of materials and equipment.
• Ensure that high level of food safety management and precautions with regards to the hotel food safety and hygiene standards (HACCP) are adhered to in the department.
• Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
• Plan, develop and grow the food& beverage team through leadership, mentorship and coaching to fuel the growth of the team.
• Conduct departmental orientation; ensure that all new hires and existing colleagues are trained in the on-the-job training of the Food& Beverage Division.
• Collaborate with Talent & Culture team that lead to efficient and effective recruitment process and also the team in the education plans to increase colleagues’ knowledge and skills in service and culinary excellence.
• Lead and facilitate the performance review process for the division, adhering process schedule and follow up.
• Have regular brainstorming sessions that includes all colleagues to create a flow of new and ‘improved’ ideas.
• Be fully conversant with hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other duties as directed by the management.

Qualifications / Requirements

• Minimum 5 years experience of similar capacity in the hospitality industry.
• Able to lead and motivate the team.
• Able to work under pressure.
• Possess good leadership and supervisory skills.
• Able to work in a fast paced environment, with a keen eye for quality control.

The Palawan @ Sentosa

The Palawan @ Sentosa is the Shangri-La Group’s first lifestyle and entertainment precinct on Sentosa Island in Singapore. Designed for visitors to explore, play and bond, the iconic beach playground will be home to several new-to-Singapore leisure activities such as gamified electric go-karting and a floating aqua park. Enjoy unique dining experiences at a terraced beach club, a family beach club and gourmet food trucks poised to provide delicious fare along with the perfect setting for friends and families to relish island vibes.

We are looking for a Food & Beverage Service Crew- to join our Beach Club Team

As the Food & Beverage Service Crew we rely on you to:

• Support the daily operation of the Beach Club
• Provide a high-quality service to Club
• Ensure the smooth operation of the work section appointed
• Consistently looks for ways to enhance guest satisfaction
• Create an exceptional experience for our guests

We are looking for someone who:

• Has a passion for Food & Beverage Operations
• Enjoys delivering high quality guest service with a welcoming manner
• Loves interacting with guests and customers
• Preferably has experience working in either a restaurant or a bar environment
• A self-starter and a team player
• Willing to work shifts

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals

If you are the right person, what are you waiting for? Click the apply button now and be part of the pioneering team!

The Palawan @ Sentosa

The Palawan @ Sentosa is the Shangri-La Group’s first lifestyle and entertainment precinct on Sentosa Island in Singapore. Designed for visitors to explore, play and bond, the iconic beach playground will be home to several new-to-Singapore leisure activities such as gamified electric go-karting and a floating aqua park. Enjoy unique dining experiences at a terraced beach club, a family beach club and gourmet food trucks poised to provide delicious fare along with the perfect setting for friends and families to relish island vibes.

We are looking for Hostess to join our team!

As the Hostess, we rely on you to:

• Support the daily F&B guest booking
• Provide a high-quality service to restaurant guests.
• Maintaining outlet booking effectively and accurately
• Consistently looks for ways to enhance guest satisfaction.
• Create an exceptional experience for our guests.

We are looking for someone who:

• Has a passion for Food & Beverage
• Enjoys delivering high quality guest service with a welcoming manner
• Loves interacting with guests and customers.
• Experience in restaurant environment.
• Committed to serving food of the highest quality.
• Willing to work shifts.

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals

If you are the right person, what are you waiting for? Click the apply button now and be part of the pioneering team!

Job Description:

• Set up tables and prepare the outlet for service.
• Take orders, serve guests, and handle requests promptly.
• Clear and reset tables after guests leave.
• Maintain cleanliness and assist with opening and closing duties.
• Follow tasks assigned by the Duty Manager/Supervisor.

Requirement:

• Minimum 1 -2 years of working experience in the F&B field.
• Able to commit to the working hours required on Weekends and Public Holidays

*Please be notified that only shortlisted candidates will be notified*

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EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

EA License No: 21C0845

Job Description:

As a Restaurant Supervisor, you will play a key role in ensuring the smooth and efficient operations of our dining establishment. We are looking for a dedicated and dynamic individual who can lead by example, manage a team effectively, and provide exceptional customer service.

Responsibilities:

· Shift Management:Oversee day-to-day operations during assigned shifts, ensuring seamless service delivery.

· Staff Supervision:Supervise and coordinate the activities of restaurant staff, providing guidance and support as needed.

· Customer Service:Ensure excellent customer service by addressing customer inquiries and concerns promptly and professionally.

· Training and Development:Train new staff members and facilitate ongoing training programs to enhance team skills.

· Quality Control:Monitor food quality, presentation, and service standards to uphold the restaurant's reputation.

· Inventory Management:Keep track of inventory levels, conduct regular stock checks, and place orders as necessary.

· Cash Handling:Manage cash transactions and ensure accuracy in financial transactions.

· Shift Scheduling:Create and manage staff schedules, considering peak business hours and ensuring adequate coverage.

· Compliance:Ensure compliance with health and safety regulations, food safety standards, and company policies.

· Problem Resolution:Address and resolve customer and staff issues in a timely and effective manner.

· Flexibility:Demonstrate flexibility by working on public holidays and being open to night shifts as required.

· Team Collaboration:Foster a positive and collaborative work environment, promoting teamwork among staff members.

· Reporting:Report directly to the Restaurant Manager, providing updates on daily operations and any issues that may arise.

Job Requirements:

· Proven experience in a supervisory role within the restaurant industry.

· Strong leadership and organizational skills.

· Excellent communication and interpersonal abilities.

· Ability to work flexible hours, including public holidays and night shifts.

· Knowledge of health and safety regulations and food safety standards.

· Problem-solving skills and the ability to make sound decisions under pressure.

· Customer-focused mindset with a commitment to delivering exceptional service.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753