Job Responsibilities

• To lead a team of supply chain associates
• To constantly look for alternative sources and strive for cost reductions
• To establish good supply chain management – maintaining a good relationship with vendors and ensure that vendors are meeting the Company’s objectives
• To maintain a desired inventory level through vendor management
• To ensure RFQs for new business opportunities are completed within the Company’s desired timeframe
• Review high value and/or critical items and work with vendors to reduce cost without affecting quality
• Ensure all POs are issued to vendors on time
• Ensure vendors complete POs on time while maintaining desirable inventory level
• Review with vendors on parts quality issues and ensure that corrective and preventive actions are taken by vendors
• Ensure store has sufficient stocks to cover for Sales Orders
• Ensure documents issued to vendors are accurate and complete
• Constant and close follow up on parts required for Sales Orders completion
• Review slow-moving or not-moving items in store and work with vendors to clear potential obsolete components
• Generate reports for Management Review
• Ensure vendors’ invoices are accurate and complete for Finance to process payment

Job Requirements

• Degree in any Business or Engineering field with at least 7 years of experience in supply chain management in an electronics manufacturing industry
• Possess knowledge of supply chain management in electronics manufacturing industry
• Possess forward planning and organising skills
• Able to multi-task and stay committed to the job
• Knowledge on Microsoft
• Knowledge on ERP systems
• Good at problem solving and communicating
• Possess good leadership skills and a team player

Responsibiities

Client Acquisition and Relationship Management

Prospecting: Actively seek out and identify potential clients through networking, digital outreach etc.

Qualification: Assess the potential value and fit of leads to prioritize efforts.

Client Meetings: Effectively communicate the value proposition of our company's services and address client concerns.

Conduct presentations: Deliver compelling presentations to potential clients, highlighting the unique value proposition of our company's services.

Relationship Building: Foster long-term relationships with clients through regular communication, personalized service, and trust-building.

Sales Strategy and Planning

Sales Forecasting: Develop accurate sales forecasts based on market trends and existing company's data.

Sales Pipeline Management: Track and manage the sales pipeline, prioritizing leads and opportunities.

Sales Strategy Development: Create and execute strategic sales plans that align with company's objectives with Management

Competitive Analysis: Monitor competitors' activities and adjust sales strategies accordingly.

Event Planning and Coordination

Collaborate with event team: Work with the events team to ensure client requirements are met throughout the planning process.

Client Consultation: Collaborate with clients to understand their event objectives, target audience, and budget.

Event Execution: Coordinate with clients and internal team on the event execution, including logistics, timelines, and on-site management

Problem-solving: Offer insightful/creative solutions to challenges and opportunities that arise during the event planning process.

Post-Event Evaluation: Analyze event performance and identify areas for improvement.

Market Research and Development

Market Analysis: Conduct in-depth market research to identify emerging trends, opportunities, and potential challenges.

Customer Insights: Gather and analyze customer feedback to refine services and marketing strategies.

Business Development Initiatives: Propose and implement new business development initiatives to drive our company's market reach and new revenue channels.

Staying up-to-date: Continuously monitor industry trends and developments to identify emerging opportunities and competitors

Reporting and Documentation

Sales Reporting: Prepare regular sales reports, including sales activies/progress, client interation, and contract management. Also, feedback report on client's feedback and areas for improvement.

Compliance: Documentation are inline with company policies and industry regulations.

Requirements

Min: Diploma & Above

No overtime and shift work

REQUIREMENTS:

• Degree in Architectural Structural & Mechanical or Electrical Engineering
• Minimum 10 years of relevant work experience, highly proficient in the use of BIM software
• Familiar with various aspects of engineering e.g. Civil, Structural, Architecture, Mechanical, Electrical.
• Relevant certificate in Building Information Modelling (preferred from BCA)
• Expertise in using Autodesk Revit and other 4D/5D software, and coordination software such as Navisworks Manage, Autodesk Construction Cloud/IDD requirement, etc.
• Highly motivated and able to work independently, a strong team player and able to handle fast-paced projects.

RESPONSIBILITIES:

• BIM/VDC/IDD: Execution Plan
• Coordinate IDD Activities: Manage the implementation of digital delivery solutions such as Building Information Modelling (BIM), digital twin technologies, cloud collaboration tools, and other project management platforms.
• Implement Advanced Technologies: Deploy technologies like BIM, Virtual Design and Construction (VDC), IoT, AI, and automation in workflows.
• Integrate Systems: Ensure interoperability among various digital systems to support seamless information flow and collaboration.
• Maintain Digital Standards: Ensure all digital tools and processes comply with relevant industry standards and regulations.
• Quality Control: Monitor and evaluate the quality of outputs to ensure adherence to project specifications and expectations.
• Documentation: Maintain accurate records of digital project workflows, tools, and outcomes for future reference.

KEY DIGITAL SKILLS:

a. BIM & VDC & IDD Technical Skills

• Proficiency in BIM software for modeling, design coordination, and clash detection.
• Expertise in VDC for simulating construction processes and optimizing project schedules.
• IDD Requirement Workflows

b. ACC Data Analytics and Integration

c. Autodesk Construction Cloud-based Collaboration, Project Management & Field Management etc.

Human Resource (HR)

- Determine, plan and hire for company's human resource requirements including being involved in the recruitment, interviewing and training of new staff across the company

- Structure and provide constructive and timely performance evaluations

- Consult and provide recommendations to management for strategic planning, including monitoring trends and analyse data relating to human resource deployment and performance

- Identify and groom individuals with leadership potential and path growth planning for the Company

- Optimise job scopes to ensure productivity and engagement for all staff

- Administer and execute routine and extraordinary tasks in management of human resources of the Company including but not limited to, attendance and leave tracking, appraisals, payroll, accommodating delicate circumstances, providing reasonable accommodations, investigating allegations of wrongdoing, termination of staff and formulation of policies

- Identify and formulate policies in compliance with local labour laws

- To carry out duties and responsibilities as may be assigned to you.

Operations (OPS)

- Oversee day-to-day operations and to assist in resolving issues in a proper and timely manner

- Consult and provide recommendations to management for strategic planning, monitors trends via data analysis for the daily operations and future projects

- Identify and formulate policies and workflows, thereafter enforcing and overseeing staff’s compliance

- Create protocols and assist with primary recovery in cases of customer complaints / dissatisfaction

- To coordinate and work with the stakeholders

- To carry out duties and responsibilities as may be assigned to you

REQUIREMENTS

- Strong organizational, follow-up and excellent communication

- Have basic/intermediate experience in working with Excel or Google Sheet

- Able to work independently and in a team, willing to take on ad-hoc duties as assigned by the Director / Managing Director

- Previous experience in human resource, operational support and/or change management will be an added advantage

About Us:
Agape Connecting People is an established training academy with a five-year strategic growth plan focused on training, placement, and mentoring support. We are committed to transforming lives through skill development and creating meaningful career opportunities.

Job Summary:
We are seeking a dynamic and experienced Training & Placement Manager to lead our training and placement operations. The ideal candidate will have deep expertise in the SkillsFuture Framework and a proven track record in managing training programs, developing industry partnerships, and driving successful job placements.

Key Responsibilities:

· Training Program Management:

o Design, implement, and oversee training programs aligned with the SkillsFuture Framework.

o Ensure curriculum relevance by staying updated on industry trends and government policies.

o Manage course accreditation processes and compliance requirements.

· Placement & Career Development:

o Build and maintain partnerships with employers and industry stakeholders.

o Develop job placement strategies and manage placement drives.

o Provide career counseling and mentoring support to program participants.

· Business Development & Stakeholder Engagement:

o Identify business growth opportunities and collaborate with external partners.

o Establish and nurture relationships with SkillsFuture Singapore and other regulatory bodies.

· Operational Leadership:

o Lead a team of trainers and support staff.

o Oversee budgets, KPIs, and reporting metrics.

Qualifications & Requirements:

· Bachelor’s degree in Education, Business, or a related field. A postgraduate degree is advantageous.

· Minimum 5 years of experience in training and placement, with specific experience related to the SkillsFuture Framework.

· Strong network within the training and employment sectors.

· Excellent communication, leadership, and stakeholder management skills.

Why Join Us?

· Opportunity to lead a growing training academy with a transformative social mission.

· Collaborative and purpose-driven work environment.

· Career development and growth potential.

Application Process:
Interested candidates should submit their resume, a cover letter detailing relevant experience, and professional references. Applications will be reviewed on a rolling basis until the position is filled.

Join us in creating lasting social impact through skills development and career transformation!

Email to : [email protected]

We are seeking an experienced and detail-oriented Payroll Manager to oversee and manage the payroll operations for the organization. The Payroll Manager will be responsible for ensuring accurate and timely processing of employee salaries, benefits, deductions, and compliance with all relevant regulations. This role requires strong leadership, exceptional organizational skills, and the ability to work closely with HR and finance departments to ensure the smooth execution of payroll processes.

Key Responsibilities:

• Payroll Processing: Manage and oversee the full payroll cycle for all employees & contractors ensuring accurate and timely processing of wages, bonuses, commissions, and deductions.
• Compliance & Reporting: Ensure payroll complies with relevant labor laws, tax regulations, and organizational policies.
• Data Management: Maintain accurate records of employee hours, salary changes, tax filings, and benefits. Monitor and correct discrepancies in payroll data.
• Benefits Administration: Administer employee benefit programs, including health insurance, and other employee benefits, ensuring accurate deductions and enrollment.
• Employee Inquiries: Serve as a point of contact for employee payroll questions or concerns, providing timely and accurate responses.
• Audit & Reconciliation: Perform regular audits and reconciliations to ensure payroll accuracy, resolve discrepancies, and maintain up-to-date employee records.
• Collaboration: Work closely with HR and Finance teams to coordinate payroll data, benefits administration, and employee recordkeeping.
• System Management: Oversee payroll software systems, ensuring they are functioning correctly and implementing upgrades or improvements as needed.
• Continuous Improvement: Identify and implement process improvements to enhance the efficiency and accuracy of payroll processes.

Key Qualifications:

• Diploma or Bachelor's degree in Accounting, Finance, Business Administration, or related field (or equivalent experience).
• Proven experience (5-8 years) in payroll management.
• In-depth knowledge of payroll regulations, tax laws, and labor laws.
• Strong understanding of payroll software systems
• Excellent organizational, analytical, and problem-solving skills.
• High attention to detail and accuracy.
• Strong communication skills, with the ability to effectively interact with employees at all levels.
• Ability to handle confidential information with discretion.

Responsibilities

Infrastructure Strategy and Planning

• Develop and execute a comprehensive infrastructure strategy aligned with the organization’s goals and objectives.
• Identify emerging technologies and trends to enhance the company’s infrastructure capabilities.
• Collaborate with stakeholders to understand infrastructure requirements and translate them into actionable plans.

Infrastructure Operations

• Oversee the day-to-day operations of the IT infrastructure, ensuring stability, reliability, and security.
• Review and assess change requests to ensure compliance with established change management policies.
• Monitor and track the progress and impact of infrastructure changes with proper documentation and reporting.
• Monitor and manage network performance, server uptime, and system capacity to meet business demands.
• Collaborate closely with cross-functional teams (Application, Security, Workplace, and Business) to ensure smooth integration and support of infrastructure requirements.
• Establish and enforce infrastructure-related policies, procedures, and standards to ensure compliance and data security.
• Responsible for capacity planning, asset planning, and performance analysis.
• Provide monthly summary and progress report on systems health and/or risks.
• Support annual Audit, BCP/DR, Backup & Recovery exercise.

Vendor Management

• Evaluate, select, and manage relationships with infrastructure vendors, service providers, and contractors.
• Negotiate contracts, pricing, and service level agreements to achieve cost-effective solutions and maintain quality standards.
• Monitor vendor performance and ensure adherence to contractual obligations.

Job Requirements:

• Bachelor degree in Computer Science, Information Technology, or a related field, or equivalent
• Minimum experience of 1 years in infrastructure domain or similar role, managing large-scale IT infrastructure projects.
• Strong technical knowledge and hands-on experience with network architecture, server infrastructure, storage solutions, and cloud (Azure) platforms.
• Exposure to network infrastructure, Windows Server Administration, Hyper-V, Azure Cloud, Cisco Meraki, DNS, DHCP, MPLS. Knowledge in WAF, and Palo Alto would be added advantage.
• Proficient in infrastructure design principles, best practices, and industry standards.
• Demonstrated leadership abilities, with a track record of successfully managing and developing technical teams.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels. Exceptional oral and written communication skills.
• Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving issues.
• Knowledge of cybersecurity principles and practices.
• Ability to work independently as well as foster teamwork.

The Industry Development Division 2 (IDD2) is part of the Training Partners Group in SSG which aims to build a robust and high quality Continuing Education and Training (CET) ecosystem through strategic partnerships and management of CET providers, and engagement of enterprises in skills development.

Specifically, IDD2 is responsible for:

i. Account managing strategic CET partners to develop capabilities;

ii. Working with strategic partners to plan and support sectoral manpower development needs that are aligned with the Industry Transformation Maps and Jobs Transformation Map;

iii. Identifying best-in-class partners and enterprises to develop capabilities in priority and emerging skills areas; and

iv. Implementing strategies to support enterprises’ workforce transformation efforts.

This job role reports to a Team Lead in the division. The candidate will be part of an industry engagement and development team to perform the following key tasks and any other tasks as assigned by his/her supervisor(s):

Intelligence Gathering and Market Analysis

• Gather access to market intelligence on industry trends and manage CET supply to meet jobs and skills demand of the economy;
• Identify and bring in Best-in-Class training partners and enterprises to address capability gaps, especially in priority and emerging skills areas;
• Work with strategic partners such as industry associations, government agencies, unions and enterprises to plan and implement workforce development plans identified in the Industry Transformation Maps;

Stakeholders’ Engagement

• Collaborate with relevant SSG Divisions to implement, manage and evaluate programmes/schemes outcomes;
• Work with external stakeholders (e.g. industry associations, unions, training providers) and government agencies to outreach to Singapore-based enterprises to identify their manpower development needs and implement strategies support enterprises’ workforce transformation efforts;

Account Management and Partnership Management

• Identify, appoint/renew and engage enterprises and strategic training partners to support SkillsFuture and other national initiatives.
• Perform contract management activities such negotiating scope of partnership with training partners, preparing budget proposals, managing contract sign-offs, handling grant disbursement and other administrative matters; and
• Conduct and monitor periodic reporting of training partners’ efforts and programme outcomes.

Requirements:

• Tertiary qualification
• Up to 7 years of industry engagement and development, business development and account management experience. Having work experience in Modern Services Cluster such as Infocomm Technology, Media, Financial Services or Professional Services industry is an advantage.
• Strong analytical skills and conceptual ability
• Comfortable and adept at collating, managing, analysing and presenting data
• Good writing, communication and digital literacy skills
• Proven networking and negotiation skills, and can engage with stakeholders across all levels
• Keen appreciation on industry development and workforce skills development issues
• A team player who is resilient, resourceful, adaptable and an agile learner, and can thrive in a fast-paced and dynamic environment to achieve outcomes in multiple projects

Candidates without the required qualification but possess the relevant work experience are welcome to apply.

Fresh graduates who can demonstrate meeting the requirements are welcome to apply.

Digipixel is a Cyber Trust (Tier 2) Certified digital agency, specialising in web solutions, eCommerce development, branding, and cybersecurity-focused digital marketing.

As a Pre-Approved Vendor under IMDA’s SMEs Go Digital initiative, we are recognised for delivering secure, scalable, and innovative eCommerce solutions that empower businesses to excel in Singapore’s dynamic digital economy.

We are seeking a Project Manager to take charge of our website development projects and oversee operational processes. This role demands exceptional organisational skills, a collaborative mindset, and a proactive approach to enhancing efficiency and project outcomes.

Key Responsibilities

Project & Process Management

• Oversee the end-to-end lifecycle of website development projects, ensuring timely delivery and adherence to quality standards.

• Manage and prioritise multiple Ad-Hoc Support Board tasks within timeline, ensuring client satisfaction.

• Collaborate with developers to refine workflows and improve processes.

• Track time spent on all tasks in website builds and Ad-Hoc requests to provide clarity on resource allocation, workload, and capacity.

• Develop comprehensive reporting systems to monitor performance, identify delays, and propose process improvements for each project phase.

• Manage the team's manpowers and deligate tasks efficiently

Collaborative Department Development

• Work closely with the development team to tackle challenges, streamline workflows, and improve website quality collectively.

• Encourage a culture of continuous improvement by leveraging team insights and fostering innovation in processes.

Cross-Department Communication

• Communicate effectively with colleagues across departments, ensuring queries and assigned tasks are addressed within stipulated timelines

• Proactively address potential time constraints upfront to manage expectations and avoid delays.

Quality Assurance (QA)

• Ensure all website projects undergo rigorous QA checks to meet functional, design, and cybersecurity standards.

• Use insights from QA to optimise workflows and resolve recurring bottlenecks.

Reporting & KPIs

• Provide weekly and monthly KPI updates for the director delivering reports punctually without reminders.

• Create detailed reports on project timelines, time spent, and team performance to identify and address fulfilment gaps.

• Build reporting frameworks to monitor productivity, process efficiency, and areas for improvement across website builds and ad-hoc tasks.

Key Qualifications

• Proven experience in project management, preferably in web development or a related field.

• Solid understanding of website development basics and associated processes.

• Huge plug if you possess web design knowledge and experience

• Proficiency with ClickUp or similar project management tools.

• Ability to analyse time tracking data to optimise resource allocation.

• Strong communication skills for internal team coordination and client interactions.

• Analytical mindset with a focus on continuous process improvement.

Desired Traits

• Collaborative Leader: Inspires teams to tackle challenges and see eye to eye with the company's vision and goals

• Detail-Oriented: Ensures accuracy and excellence in project execution and reporting.

• Proactive Problem Solver: Anticipates issues and implements solutions promptly.

• Accountable: Takes ownership of KPIs, reporting, and deliverables, ensuring deadlines are met without compromise.

Company Description

Toktimes is a media platform focused on the crypto/blockchain industry. Our platform serves as a dynamic hub for an active and vibrant community to acquire, immerse themselves in, and interact with cutting-edge information across a range of topics, including cryptocurrencies, DeFi, NFTs, gaming, metaverse, and events.

Job Description – Business Development Manager – Fundraising

We are seeking a dynamic and results-driven Business Development Manager – Fundraising to spearhead fundraising efforts for our growing media company.

The ideal candidate will have a proven track record in raising capital, forging strategic partnerships, and navigating the investment landscape for media, advertising, or digital platforms. This role requires exceptional relationship management skills, financial acumen, and a deep understanding of the media industry's challenges and opportunities.

Key Responsibilities

1. Fundraising Strategy
   • Develop and execute a comprehensive fundraising strategy to secure capital from institutional investors, venture capitalists, angel investors, and other funding sources.
   • Identify and evaluate potential funding opportunities aligned with the company’s growth goals and business model.
2. Investor Relations
   • Build and maintain strong relationships with investors, presenting the company’s vision, mission and value proposition effectively.
   • Manage communications with potential and existing investors, including regular updates, reports, and stakeholder meetings.
3. Pitching and Negotiation
   • Prepare compelling pitch decks, business plans, and financial models to attract investment.
   • Lead negotiations with investors to secure favourable terms for funding.
4. Market Analysis
   • Conduct market research to identify trends, competitor activities, and potential growth areas for the company.
   • Provide insights and recommendations to the leadership team based on market dynamics and investor feedback.
5. Strategic Partnerships
   • Identify and establish strategic partnerships to enhance the company’s market position and create additional revenue streams.
6. Cross-Functional Collaboration
   • Work closely with the executive team, marketing, and finance departments to align fundraising efforts with business objectives.
   • Ensure compliance with legal and financial regulations related to fundraising activities.

Qualifications

1. Education
   • Bachelor’s degree in Business, Finance, Marketing, or a related field; MBA preferred.
2. Experience
   • Minimum of 5+ years of experience in business development, fundraising, or investment roles, preferably in the media or advertising industry.
   • Proven track record of raising funds, managing investor relations, and achieving revenue targets.
3. Skills
   • Strong financial modeling and analytical skills.
   • Excellent presentation, communication, and negotiation abilities.
   • Deep understanding of the media industry and investment landscape.
   • Ability to work independently, prioritize tasks, and deliver results in a fast-paced environment.
4. Personal Attributes
   • Entrepreneurial mindset with a passion for innovation and growth.
   • Strong interpersonal skills and the ability to build long-lasting relationships.
   • Resilience, adaptability, and problem-solving capabilities.

5. Passion for Crypto & Media: A genuine interest in the blockchain/ crypto/ gaming/ media industry and a willingness to contribute to our company's growth and success.

Join our team and embark on an exciting journey to shape the digital presence of our media company while honing your social media marketing skills in a supportive and creative environment.

A self-directed team player in the Distribution & Marketing Department focusing on supporting and managing business plans and strategies to promote business growth.

Key Responsibilities include:

• Assist and support the CEO in the following (but not limited to):
• Support in recruitment and outreach efforts
• Review work processes and controls to improve effectiveness and efficiency
• Ensuring all operations are compliant with internal guidelines and regulatory requirements
• Assist in the preparation of business papers of the various financing schemes and incentives
• Monitoring, validating, and reporting on all financing schemes and incentives
• Timely reporting and analysis on all financing schemes and incentives to ensure achievement of plans and objectives
• Provide administrative support and perform any other project and ad-hoc tasks to assist the team
• Support the CEO in various corporate projects and initiatives

Requirements:

• Possess at least a Diploma
• Excellent organizational and time management skills
• Strong written and verbal communication skills with the ability to present analysis and recommendation.
• Good Problem-solving skills
• Excellent MS office skills - Powerpoint and Excel.
• Project Management and Business Analysis skills
• 2-3 years relevant experience
• Ability to work well under pressure and managing tight deadlines in a fast-paced environment
• Capable of managing multiple tasks priorities effectively

Responsibilities:

• Responsible to lead a team of M&E personnels.
• Acquire approval scope of works and ensuring compliance with regulations and project requirements.
• Oversee and manage all aspects of the construction M&E works process.
• In-depth understanding of project specifications, technical details and construction drawings.
• Monitor and ensure that site progress is in accordance with the master program with no delay in works and proper work sequencing.
• Attend site meetings with the client and all sub-contractors to review project progress.
• Monitor and report project details including progress, risks and resolve MEP-related issues in a timely manner.
• Define clear roles & responsibilities and deliverable requirements in terms of both scope and schedule to all project personnel.
• Lead and supervise project personnel on site to ensure construction activities are carry out effectively and timely.
• Assist to the Project Director and any other job-related ad hoc duties.

Requirements:

• Candidate must possess at least Diploma/Degree in Mechanical Engineering or equivalent.
• Proficient technical knowledge - measurement, cost estimating, construction technology, contracts and law.
• Understand and be competent with professional practice and contract administration processes.
• Required language(s): English
• At least 3 Year(s) of working experience in the related field is required for this position.
• Self-motivated with good team player and positive attitude.
  

Employer questions
Your application will include the following questions:

• Which of the following statements best describes your right to work in Singapore?
• What's your expected monthly basic salary?
• How many years' experience do you have as an Electrical Project Manager?
• Which of the following Microsoft Office products are you experienced with?
• How many years' experience do you have in the construction industry?
• Which of the following languages are you fluent in?
• Are you available to work on weekends or public holidays?

• Leading Asset Management Company
• Vibrant Working Environment
• AWS + Performance Bonus

Responsibilities:

• Engaging with existing and prospective tenants to promote the portfolio's workspace and community.
• Responsible for the prospecting of tenants, and along with the leasing managers, will facilitate the initial engagement of office
• and retail tenants.
• Establishing strategic relationships with tenants
• Working with internal departments to deliver corporate and community engagement programs.
• Communicating of the digital platform and its functionality to the tenants.
• Engagement of tenants with the digital platform to promote events that encourages community engagement.

Requirements:

• Degree in Business Administration, Marketing, Real Estate, or a related field
• Min 5 years of experience in business development, partnership management, or related roles.
• Experience in the real estate industry or a related sector is strongly preferred
• Excellent relationship-building and interpersonal skills.
• Ability to develop and execute partnership strategies that drive business growth.

Working Location: Raffles Place

Working Hours: Mon- Fri 8.30am - 6.00pm

Salary: Up to $8,500 + AWS + VB

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

As an Assistant Innovation Manager, you will play a pivotal role in our innovation team, focusing on the conceptualization, development and implementation of cutting-edge digital innovation projects. You will be at the forefront of exploring and integrating advanced technologies, including business intelligence, artifical intelligence, and other emerging tech trends, to drive growth and efficiency within the organization.

Job Responsibilities

• Manage end-to-end innovation projects including ideation, validation and implementation.
• Develop and execute innovation strategies aligned with the organization's goals.
• Lead cross-functional teams and coordinate resources for project execution.
• Present recommedations and project updates to mid-level management.
• Support implementation of innovative initiatives, execute pilot testing and/or protyping activities, prepare reports to present outcome.
• Evaluate potential risks and benefits of innovation projects and make informed decisions.
• Analyzing and reporting on key performance indicators for innovation project.
• Communicate work improvement processes to employees and ensure changed processes conform to legal requirements, organizational policies and sustainability principles.
• Participate in knowledge sharing and encourage teams to use newer ways of looking at established systems or processes to engender a productive and innovative culture
• Supervise and coach executive

Criteria

• Strong analytical and problem-solving skills
• Proficiency in project management and familiarity with agile methodologies
• In-depth knowledge of artificial intelligence, machine learning, and data analysis
• Excellent communication and collaboration skills
• A proactive approach to identifying and capitalizing on new opportunities

Requirements

• Bachelor's degree in Science or Engineering, or a related field.
• With at least 5 years of hands-on experience in Science or Engineering
• Strong analytical skills, results-oriented, cross-functional, and inter-cultural networking capabilities and have a strong enthusiasm for technologies.
• Passionate and curious in Technology, emerging trends, and innovation.
• Excellent communication, interpersonal and presentation skills.
• Highly motivated self-starter and able to collaborate effectively across teams to meet business objectives.
  

We are seeking a dynamic and customer-focused Experience Center Manager to oversee the day-to-day operations, customer engagement, and overall management of our soy milk brand’s Experience Center. This individual will be responsible for delivering an exceptional brand experience, driving customer satisfaction, and ensuring smooth operations that align with the company’s vision and values.

Key Responsibilities:

1. Customer Experience Management:

• Create and maintain a welcoming environment that reflects the brand’s identity.
• Develop and implement strategies to enhance customer engagement and satisfaction.
• Provide in-depth knowledge of soy milk products and their benefits to customers.
• Address customer feedback and resolve issues promptly to ensure a positive experience.

2. Operational Management:

• Oversee day-to-day operations of the Experience Center, including inventory, equipment, and facility management.
• Ensure the center meets operational standards, including cleanliness, safety, and efficiency.
• Coordinate with suppliers and vendors for the timely delivery of raw materials and promotional items.

3. Team Leadership:

• Recruit, train, and supervise a team of staff to deliver high-quality service.
• Set performance goals and provide regular feedback to staff to ensure excellence in customer service.
• Foster a positive and collaborative work environment.

4. Sales and Marketing:

• Drive sales of soy milk products by educating customers and promoting product benefits.
• Implement promotional campaigns, events, and workshops to attract and engage customers.
• Monitor and report on sales performance, customer traffic, and feedback.

5. Brand Representation:

• Serve as the face of the brand at the Experience Center, ensuring consistent brand messaging.
• Organize and host events to build brand awareness and loyalty.
• Collaborate with the marketing team to align in-store initiatives with broader brand campaigns.

6. Reporting and Analysis:

• Maintain accurate records of sales, inventory, and customer interactions.
• Analyze customer feedback and market trends to recommend improvements.
• Prepare and present regular reports on center performance to senior management.

Qualifications and Skills:

• Bachelor’s degree in Business Administration, Retail Management, Hospitality, or a related field.
• Proven experience in retail, hospitality, or managing a customer-facing center, preferably in the F&B industry.
• Strong leadership and team management skills.
• Excellent interpersonal and communication skills.
• Passion for health, wellness, and sustainable food products is a plus.
• Ability to analyze data and make informed business decisions.
• Proficiency in inventory management and point-of-sale systems.

Work Environment and Expectations:

• The position requires flexibility to work weekends, holidays, and occasional extended hours.
• This is an on-site role based at the Experience Center.

Why Join Us?

• Opportunity to represent a growing brand in the health and wellness industry.
• Work in a dynamic and customer-centric environment.
• Be a part of a company committed to innovation and sustainability.

Key Responsibilities

• Leads the development of the Brand Marketing Plan to meet company goals.

• Analyse brand Profit and Loss (P&L) to drive profitability of the brand.

• Manage the assigned brand’s new product launch assessment and deployment in the local market, including P&L, pricing, place and positioning.

• Work with a multifunctional team (including Creative and Social teams) to implement the plan in the marketplace and monitors performance of the support plans.

• Builds productive working relationship with R&D, Finance, Operations and Supply Chain to manage the brand’s day to day operations, and external partners and agencies.

• Lead ongoing analysis and review of consumer, category, channel/customer, and competitive information as part of a situation assessment of brand performance and identify growth opportunity.

• Provide input to volume forecasting, financial updates and monitors key indicators and drivers of brand performance. Recommend solutions and implement improvements to meet annual targets.

• Lead the management and production of posters, flyers and other collaterals

• Lead the acquiring and liaising with promotional merchants for marketing programs

• Lead the execution of effective digital marketing strategies across all social media platforms

• Manage and maintain listings on digital and online channels including delivery platforms

• Manage customer enquiries

• The roles of duties are not exhaustive and may change according to business requirements.

Requirements

• Bachelor’s degree in marketing, business or any other relevant field

• Sound understanding of marketing fundamentals and tactics

• Creative thinking and problem-solving ability

• Leadership and project management skills

• Knowledge of digital marketing and social media marketing strategies

• Excellent verbal and non-verbal communication skills

• Proficiency with marketing tools and software

• Proficient in marketing research and statistical analysis

Objectives of this role

• Planning, coordinating and managing all phases of construction projects, including project initiation, planning, execution, monitoring and closeout.
• Establishing project objectives, scope and deliverables in collaboration with stakeholders and ensuring alignment with client requirements.
• Developing and managing project schedules, budgets and resource allocations to ensure cost efficiency and timely delivery.
• Liaising with architects, engineers, contractors and subcontractors to monitor construction progress, resolve issues and ensure compliance with specifications and quality standards.
• Managing procurement processes, including bid evaluations, contract negotiations and vendor selection.
• Oversee project budgeting and cost control and manage change orders to ensure adherence to budgetary constraints.
• Conducting regular site inspections to assess project progress, identify risks, and ensure compliance with safety protocols and regulatory requirements.
• Maintain effective communication with project team members and stakeholders to provide project updates, address concerns and foster strong working relationships.

Your tasks

• Develop comprehensive project plans, including timelines, resource allocations and procurement strategies.
• Coordinate and oversee construction activities, ensuring adherence to project schedules and specifications.
• Evaluate and select contractors and subcontractors based on qualifications, experience and cost-effectiveness.
• Monitor project progress, track key performance indicators (KPIs) and report on project status to stakeholders.
• Ensure compliance with safety regulations and legal requirements, prioritising a safe working environment for all involved.
• Manage construction project documentation, including contracts, permits, drawings and change orders.
• Conduct regular meetings to facilitate communication, address challenges and to meet project objectives.
• Provide regular updates and reports on project status, including milestones, budget updates, and any significant developments or risks.
• Implement and enforce safety protocols and ensure compliance with local building codes and regulations.
• Carry out thorough project evaluations and assessments to identify areas for improvement and implement necessary corrective measures.
• Provide leadership and guidance to the project team, fostering a collaborative and high-performance work environment.

Required skills and qualifications

• A bachelor's degree in civil engineering, construction management, or a related field.
• 3+ years of relevant experience in construction project management, with a track record of successfully delivering projects on time and within budget.
• Strong knowledge of construction methodologies, building codes and safety regulations in the Indian context.
• Excellent project management skills, including effective planning, organising and prioritising tasks.
• Proficiency in reading and interpreting technical documents, including project blueprints and construction schematics.
• Strong leadership and communication skills to manage project teams and stakeholders.
• Proficiency in construction management software, project scheduling tools and cost estimation software.
• Familiarity with sustainable construction practices and green building certifications.

Preferred skills and qualifications

• Relevant professional certification in project management or construction management, like Project Management Professional (PMP) or LEED certification.
• Knowledge of risk management and budget management principles.
• Experience in managing large-scale construction projects in India.
• Knowledge of local construction regulations, permits and approval processes.
• Proficiency in using Building Information Modelling (BIM) software.
• Experience with construction contract negotiations and claims management.
• Familiarity with lean construction principles and methodologies.
• Strong financial understanding and experience in project budgeting and cost control.

We are looking for a Social Media Marketing Manager who is skilled in driving conversions, increasing sales, and engaging our online community. You will lead our social media strategy, create impactful content, manage campaigns, and handle customer inquiries to support our growth objectives.

Key Responsibilities

1. Conversion-Driven Social Media Strategy

• Develop and execute social media strategies that drive traffic, increase sales, and convert followers into customers.
• Identify and target high-potential customer segments with content that meets their needs.
• Collaborate with the sales team to align social media efforts with sales goals.
• Monitor performance metrics to refine strategies and ensure continuous improvement in driving sales.

2. Content Creation and Optimization for Sales

• Create, curate, and optimize engaging content (posts, videos, ads) designed to drive conversions, including product promotions and special offers.
• Use tools like Canva, CapCut, or similar software to design visually compelling content tailored for different platforms.
• Regularly analyze content performance to adjust strategies and maximize engagement and sales.

3. Community Management and Customer Engagement

• Actively manage the social media community by responding to comments, messages, and enquiries quickly and professionally.
• Collaborate with the sales team to address enquiries and feedback, enhancing customer satisfaction and trust.
• Handle enquiries from social media channels, guiding potential customers towards booking appointments or making purchases.

4. Social Media Advertising and Campaign Optimization

• Plan, create, and manage paid social media campaigns to generate leads and increase sales.
• Develop compelling ad creatives and copy that resonate with target audiences.
• Continuously monitor and optimize campaign performance to meet and exceed sales objectives.

5. Lead Management and Sales Support

• Implement systems to track and follow up on leads generated through social media.
• Work with the sales team to refine lead management processes and improve conversion rates.
• Provide insights from social media engagement to improve products and services.

6. Trend Monitoring and Strategic Adjustments

• Stay updated on the latest social media trends, platform updates, and best practices.
• Adapt strategies based on changing trends and user behaviors to maintain relevance and effectiveness.
• Introduce innovative methods and tools to enhance engagement and drive sales.

Required Skills and Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or a related field, with at least 4 years of experience in social media marketing, driving conversions and sales.
• Strong knowledge of social media platforms (Facebook, Instagram, TikTok, XHS, etc.), with experience in community management and customer engagement.
• Proficient in social media tools, analytics, and video editing software (e.g., Canva, CapCut).
• Excellent communication, creative, and analytical skills to craft compelling content and optimize campaigns.
• Ability to work independently, handle multiple tasks, and meet tight deadlines while ensuring high-quality outcomes.

Roles & Responsibilities

· Involved in campaign management, including planning of product promotion, product launches, product listing, campaign follow up etc

· Managing a team of ecommerce specialists including web designers, graphic artists, SEO experts, copywriters, and programmers

· Managing and growing an online store with multiple departments, including marketing, design, customer service, operations, fulfillment, and IT

· Determining which products will be most successful based on competitor offerings and customer preferences

· Managing all aspects of the company’s ecommerce business including inventory, shipping, customer service issues, and taxes

· EDI or API integrations, new item setup, ongoing error handling & escalation to developer resources, etc.

· Assist to develop and implement demand generation plans to grow site revenue

· Liaise with Designer Team on artwork requirements and monitor deadlines for completion

· Responsible for stock inventory accuracy and to address any discrepancy

· Assist Customer Relations department on product knowledge

· Generate analysis and sales reports on regular basis

· Logistic coordination when required

· Prepare and generate purchase orders, invoices and coordinate logistics for B2B operations

· Other duties as assigned

· Flexibility to manage a business that can operate 24/7/365

·

Skills:

· Inventory management

· Customer service

· Data analysis

· Communication

· Operations managers

Requirements:

· Degree or above

• 5 + years of relevant work experience; within a similar eCommerce role
• Management experience in operations, preferable in Grocery retail, including positions of leadership.
• 1- 3 years of experience in working with or developing eCommerce operations systems.
• 1 -3 years experience working across eCommerce project launches and managing project roll-outs
• computer programming languages, website design and coding in Python, PHP, Linux,
• Effective interpersonal and communications skills (verbal and written)
• Proficient in Excel, PowerPoint
• Strong analytical skill
• Identify with company's corporate culture and obey the company's arrangements;
• Demonstrated ability to work in a fast-paced, “self-starter” environment.
• Team player with a positive ‘can-do’ attitude.
• Energetic and enthusiastic – has a sense of urgency.
• Ability to multi-task and meet simultaneous tight deadlines.
• Has the ability to thrive in a challenging environment where priorities often change.
• Passionate about the customer and all elements of the customer experience.
• Flexibility to manage a business that can operate 24/7/365
• A desire to continually learn, improve and go the extra mile
• An attitude of accountability and excellence.

Individual accountability

Commercial Pricing & Modelling

• Develop the commercial strategy and approach for global or regional large-scale single or major multi-x bids.
• Own and be accountable for the pricing strategy from end to end.
• Specialize in multiple product pricing strategies and have a strong understanding of each service lines, platform, and value proposition.
• Collaborate with in-country teams and the various cross functions (Solutions & Proposals, Subject Matter Experts (SMEs)) and provide guidance and challenge to internal teams on our solutioning and pricing / cost inputs.
• Manage multiple external and internal stakeholders to ensure our price offering is suitable to meet both our requirements and executives those of the client.
• Build models to simulate the various profit and loss scenarios as part of Commercial Review Board (CRB) sign-off.
• Lead CRB deal reviews and presentations on the Commercial Core and P&Ls
• Work with business leaders, Pursuit Lead and Commercial Strategy team to understand and mitigate the risks and opportunities around deals.
• Develop simplified storyboard to aid in win-price strategy.
• Participate in client facing deal negotiation and presentation, as applicable.

People Management

• Coach the pricing team and lead them to excellence through feedback and recognition.
• Promote a culture of collaboration and teamwork.
• Maintain active succession planning.

Process & Tools

• Use the internal tools developed by the Global Tools and Analytics team and provide constructive feedback to aid in the development.
• Responsible for establishing and tracking Cost benchmarking and competitor pricing analysis.
• Deploy and adopt new processes and tools as appropriate.

Collaboration/Cooperation Requirements

• Lead with OneJLL leadership behaviours.
• Champion Diversity & Inclusion
• Deliver through instilling trust and building relationship.
• Collaborate globally to share ideas and drive continuous improvements in commercial processes.

Additional

• Manage due diligence and baselining activities where required.
• Deep dive into commercials for renewals and making recommendations for future commercial improvements.
• Address critical gaps between what we sold and how we can improve the margin of existing accounts.
• Lead ad-hoc projects and initiatives.
• Client Consultancy work
• Input to Management Reporting as needed.

Requirements

• Bachelor’s Degree with 8-10 years of experience in pricing and commercial modelling on complex outsourcing contracts, ideally within the commercial real estate industry, with at least 2-3 years of experience as a people manager
• Strong analytical skills, and must be comfortable dealing with numerical data, and have strong attention to detail.
• High level of system skills and commercial acumen
• Excellent communication, negotiation, and stakeholder management skills. Confident in client facing and board level situations.
• People management skills & leadership qualities
• Able to understand and interpret complex financial and commercial situations and explain to a variety of stakeholders.
• Adaptable and able to present with gravitas and build client relationships (internal and external).

Other Personal Characteristics

• Trustworthiness - Can be relied upon to follow through on commitments.
• Focus - Set priorities and sticks to them, without veering off in all directions.
• Judgement - Exercise good sense, especially when under pressure or when faced with making sacrifices for the greater good.
• Strong excel discipline.

About the Job

At JLL, we are driving sustainability through everything that we do, across all service lines and job positions. Specifically, we are growing our Sustainability practice to drive end-to-end sustainability solutions in real estate, from site selection to decommissioning.

In this role, you will work directly with one of our high-profile clients, acting as an embedded extension of their in-house Sustainability Team. As a member of the JLL Sustainable Operations Team with a deep knowledge of the needs of our client’s program, you will ensure they are capturing JLL’s full suite of sustainability services. You will act as an accelerator and partner-collaborator enabling our client to increase engagement across stakeholders and progress towards goals. You will ensure effective integration across regions/business/functions throughout the real estate lifecycle, influence behavioral changes, including change management ownership, required to achieve scope of work delivery, goals, and targets. This role requires a strategic and programmatic approach to embed sustainability thinking and practices across the real estate lifecycle.

Key responsibilities include, but are not limited to:

• Develop and execute energy management or sustainability strategy, including local site-level plans.
• Engage with JLL facility managers and landlords to become the key point of contact for the provision of wide-ranging advice in relation to all aspects of environmental sustainability.
• Implement energy and sustainability programs to reach objectives.
• Support reporting objectives and provide management information relating to the use of utilities and the impact on the internal and external environment.
• Manage the energy, waste, and water data collection process within the JLL technology platform and produce periodic (e.g., monthly, quarterly, annual) reports that are tailored to meet our client’s specific requirements.
• Work with the global utility operations team to deliver reports demonstrating KPI compliance and ad-hoc reporting needs as they arise.
• Drive operational improvements though the identification and implementation of opportunities to improve energy, carbon, and sustainability performance across regional portfolio and building-level perspective.
• Collaborate with other JLL Sustainable Operations team members to share best practices, identify opportunities, and develop case studies.
• Drive implementation of site-level sustainability plans to facility managers, and provide training to support their site-level activities.
• Develop and enhance systems and processes for delivering best practice sustainability performance and use of utility/sustainability management systems for monitoring and/or reporting purposes.

Every day is different, and in all these activities, we’d encourage you to show your ingenuity.

Sound like you? To apply you need to be / have:

Requirements – Essential

• University Degree (Science, engineering, math or related fields)
• Technical understanding of the most common HVAC, electrical, mechanical, and building automation systems
• In-depth understanding of energy and water conservation measures
• Experienced with benchmarking and analyzing utility data to drive sustainability measures
• In-depth understanding of Greenhouse Gas Emission scopes and reporting
• Ability to explain difficult or sensitive information and work to build consensus

Requirements – Desirable

• Experience conducting site walkthroughs to find conservation measures (e.g., ASHRAE Level 1 and 2)
• Strong project management skills and an ability to prioritize and meet deadlines in a high pressure, deadline driven environment
• Knowledge of six sigma, change management, and other frameworks to drive incremental improvements and results at scale
• Experience in the preparation of tenders and work orders and the ability to select appropriate equipment and service vendors
• Knowledge of environmental reporting, utility management and energy budgets, an environmental improvement program, and ISO 14001 (or similar) compliance.
• Familiarity with energy procurement process and renewable energy options

Behavioral Competencies

• Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture
• Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive
• Helps others - Builds relationships, actively collaborates, helps others succeed.
• Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient
• Business first - Focuses on customers and clients, business/financial acumen, JLL first
• Inspire - Inspire others, creates vision and strategy, energizes others

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you...

We are looking for a Social Media Marketing Manager who is skilled in driving conversions, increasing sales, and engaging our online community. You will lead our social media strategy, create impactful content, manage campaigns, and handle customer inquiries to support our growth objectives.

Key Responsibilities

1. Conversion-Driven Social Media Strategy

• Develop and execute social media strategies that drive traffic, increase sales, and convert followers into customers.
• Identify and target high-potential customer segments with content that meets their needs.
• Collaborate with the sales team to align social media efforts with sales goals.
• Monitor performance metrics to refine strategies and ensure continuous improvement in driving sales.

2. Content Creation and Optimization for Sales

• Create, curate, and optimize engaging content (posts, videos, ads) designed to drive conversions, including product promotions and special offers.
• Use tools like Canva, CapCut, or similar software to design visually compelling content tailored for different platforms.
• Regularly analyze content performance to adjust strategies and maximize engagement and sales.

3. Community Management and Customer Engagement

• Actively manage the social media community by responding to comments, messages, and enquiries quickly and professionally.
• Collaborate with the sales team to address enquiries and feedback, enhancing customer satisfaction and trust.
• Handle enquiries from social media channels, guiding potential customers towards booking appointments or making purchases.

4. Social Media Advertising and Campaign Optimization

• Plan, create, and manage paid social media campaigns to generate leads and increase sales.
• Develop compelling ad creatives and copy that resonate with target audiences.
• Continuously monitor and optimize campaign performance to meet and exceed sales objectives.

5. Lead Management and Sales Support

• Implement systems to track and follow up on leads generated through social media.
• Work with the sales team to refine lead management processes and improve conversion rates.
• Provide insights from social media engagement to improve products and services.

6. Trend Monitoring and Strategic Adjustments

• Stay updated on the latest social media trends, platform updates, and best practices.
• Adapt strategies based on changing trends and user behaviors to maintain relevance and effectiveness.
• Introduce innovative methods and tools to enhance engagement and drive sales.

Required Skills and Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or a related field, with at least 4 years of experience in social media marketing, driving conversions and sales.
• Strong knowledge of social media platforms (Facebook, Instagram, TikTok, XHS, etc.), with experience in community management and customer engagement.
• Proficient in social media tools, analytics, and video editing software (e.g., Canva, CapCut).
• Excellent communication, creative, and analytical skills to craft compelling content and optimize campaigns.
• Ability to work independently, handle multiple tasks, and meet tight deadlines while ensuring high-quality outcomes.

Job Description

• To manage the 24-hour call centre with the assistance of the call centre executives and be contactable in case of urgent situations.
• Lead, manage, and motivate a team of call centre staff to achieve high levels of customer satisfaction, productivity, and performance
• Provide ongoing coaching, feedback, and performance reviews to ensure that all staff meet or exceed service standards and take disciplinary action if required
• Deal with escalated customer complaints, technical inquiries, and complex issues that staff are unable to resolve.
• Monitor call volume, response times, and service quality to meet established KPI
• Develop/amend and implement procedures for handling different types of customer inquiries, including emergency calls, service requests, and product questions
• Ensure proper call documentation and follow-up processes are followed to track issues and resolutions.
• Track and analyze key performance metrics, including call volume, response time, issue resolution rates, and customer satisfaction scores.
• Prepare and present regular reports on call centre performance to section heads & senior management.
• Develop action plans to improve performance based on data analysis, customer feedback, and team performance reviews
• Work closely with the technical support and service teams to ensure customer issues are resolved quickly and effectively.
• Communicate company updates, policy changes, and product/service information to the team.
• Foster a collaborative environment within the call centre and with other departments to ensure seamless operations.
• Identify areas where team members may need additional training or development and coordinate with the relevant sections.
• Ensure all agents are up to date on product knowledge, safety standards, and customer service techniques.
• Continuously improve training materials and processes to adapt to new challenges and technologies in the elevator industry.
• Liase with store personnel for issuance of spare parts
• Ensure emergency stocks at call centre and troubleshooting tools are accounted for and levels are sufficiently maintained
• Perform any other duties and tasks that may be assigned from time to time to support the company’s goals and business needs. This may include, but is not limited to, assisting with special projects, contributing to team initiatives, or supporting other departments as required.

Job Requirement

• Degree in business administration, communications, or a related field is preferred
• Call-centre management experience is required
• Must be conversant in English and a 2nd language
• Excellent telephony skills with a strong customer focus
• Fast learner (especially for service routes and SAP)
• Ability to work well in teams
• Leadership skills and the ability to motivate and develop staff
• Able to maintain composure while under pressure
• Ability to multi-task
• Able to commence within short notice

Roles & Responsibilities

An Exciting Opportunity to join a fast-growing team! WE SPECILAISE IN CARPERNTRY & INTERIOR DESIGN.

We are on a growing journey and building a stellar team! We are looking for a Head of HR to join our fast-growing team. The ideal candidate will be responsible for overseeing the HR functions across multiple countries.

This role involves developing and implementing HR strategies that align with the company's business goals and ensuring compliance with regional labour laws. The Regional HR Manager will serve as a strategic partner to regional leaders, driving employee engagement, performance, and organizational effectiveness.

Key Responsibilities

Leadership & Strategy

· Shape and execute HR strategies aligned with company goals and values.
· Advise senior leadership on HR policies and best practices.
· Foster employee engagement, productivity, and a positive workplace culture

Talent Acquisition & Talent Management

· Oversee recruitment and build a talent pipeline aligned with company needs.

· Lead strategic recruitment initiatives to ensure culture fit and organisational alignment.

· Workforce Planning - Leverage data to analyze workforce trends and develop strategies to address current and future staffing needs.

· Oversee regional talent management strategies to retain top talents.

· Implement and promote employee development programs and career path initiatives to enhance employee skills and engagement.

HR Operations and Compliance

· Manage HR operations, including policy development, compliance, and benefits administration.

· Optimise HR processes to align with industry standards and enhance efficiency.

Organizational Development

· Support organizational change initiatives and help drive cultural transformation within the organization

· Analyze organizational structure and recommend improvements to enhance efficiency and effectiveness

Compensation and Benefits

· Oversee regional compensation and benefits programs, ensuring they are competitive and aligned with company policies.

· Conduct compensation benchmarking and recommend adjustments to address market trends

Reporting and Analytics

· Provide regular reports and insights on HR metrics, including turnover rates, employee engagement, and recruitment performance.

· Use data-driven insights to inform decision-making and strategic planning.

Ideal Candidate Attributes

· Strategic, solution-oriented thinker with empathy and emotional intelligence.

· Proactive in adopting new HR trends to improve the employee experience.
· Approachable, fostering rapport and trust across diverse teams.

Job Description: Business Development Manager (BDM)

Company: Mitraa Agencies - Mitraa Cleaning Services (MCS)
Position: Business Development Manager
Location: Singapore
Reports To: Director

About the Role:

We are seeking a dynamic and visionary Business Development Manager (BDM) to spearhead the growth of Mitraa Cleaning Services (MCS) into a leading holistic cleaning service provider in Singapore, covering both residential and commercial sectors. This pivotal role is ideal for someone who thrives on building from the ground up, strategizing for the long-term, and aligning with the company’s growth vision.

Key Responsibilities:

1. Strategic Planning and Growth:

• Develop and execute a comprehensive growth strategy to position MCS as a key player in Singapore's cleaning industry.
• Plan and create structured departments for operations, sales, customer service, and workforce management.
• Identify market opportunities and trends in both residential and commercial cleaning sectors to drive organic growth.

2. Business Development and Client Acquisition:

• Identify and secure new business opportunities through research, networking, and client meetings.
• Build and maintain relationships with corporate and residential clients, property managers, and government agencies.
• Prepare proposals and presentations tailored to potential clients, highlighting the company’s unique value propositions.

3. Operational and Workforce Planning:

• Collaborate with the Director to recruit, train, and develop a skilled workforce.
• Design efficient operational workflows for delivering high-quality cleaning services.
• Ensure compliance with Singapore regulations and industry standards for cleaning services.

4. Marketing and Branding:

• Work with marketing teams to develop promotional campaigns, digital marketing strategies, and customer engagement plans.
• Enhance the company’s brand presence by participating in industry events, expos, and community initiatives.

5. Financial Oversight and Performance Tracking:

• Set revenue targets and establish KPIs to monitor the company’s performance.
• Analyze financial data and budgets to optimize profitability and manage costs effectively.
• Regularly report progress to the Director and recommend adjustments to strategies as needed.

6. Leadership and Team Building:

• Foster a positive and growth-oriented workplace culture.
• Lead by example, motivating employees to achieve individual and collective goals.
• Act as a mentor to staff, promoting professional development and aligning their goals with the company’s vision.

Requirements:

Qualifications:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Proven experience in business development, preferably in the cleaning, facilities management, or service industry.
• Strong understanding of the cleaning industry in Singapore is a plus.

Skills and Attributes:

• Exceptional strategic thinking and organizational skills.
• Strong interpersonal and communication skills to build client and team relationships.
• A self-starter with a results-driven mindset.
• Ability to manage multiple priorities and adapt to a fast-paced environment.
• Proficiency in MS Office, CRM tools, and business management software.

Mindset and Attitude:

• Committed to the company’s growth and long-term success.
• Entrepreneurial spirit with a strong sense of ownership and accountability.
• Collaborative and inclusive approach to team building and management.

What We Offer:

• A unique opportunity to shape the future of a growing company.
• A supportive and dynamic work environment with a focus on innovation and excellence.
• Competitive salary and performance-based incentives.
• Opportunities for professional development and career growth.

How to Apply:

If you are passionate about driving growth, building teams, and making a meaningful impact, we would love to hear from you. Please send your resume and a cover letter to [email protected] with the subject line “Application for Business Development Manager – Mitraa Cleaning Services.”