Job Overview

In today's information-centric world, the core of information technology lies in the semiconductor industry. UMC is a leading global semiconductor foundry company and we are sincerely inviting process engineers to join us. You have the opportunity to develop your expertise in the semiconductor industry and improve the conditions for advanced technologies through design and development experiments to provide a more stable process at lower cost and higher yield! Learn to establish a cooperative atmosphere with various manufacturers and engineers to jointly develop strategies and solutions to improve the company's efficiency.

Responsibilities

• Day to Day monitoring and ownership to timely address in-line SPC/defect/Equipment abnormality, handling and disposition
• Manage projects in productivity improvement, particularly for new processes, using process characteristic analytical tool to improve process condition and technology
• Establish process parameters for a variety of semiconductor equipment to ensure line stability
• Evaluation and development of new equipment/materials/process

Qualifications

• Minimum requirement of a Bachelor's Degree in Electronic Engineering , Electrical Electronic Engineering, Chemical Engineering, Materials Science, Mechanical Engineering and Physics
• Demonstrated experience of at least 2 years in semiconductor foundry module process
• 22/28 nanometer and below advance technology nodes experience is highly desirable
• Strong understanding of process development, optimization and troubleshooting.
• Proven leadership skills in leading cross-functional teams and managing projects related to process improvement or technology transfer
• Ability to analyze complex process issues, identify root causes, and implement effective solutions
• Experience skills including SPC, 8D reporting, DOE, FMEA and PMO is preferred
• Able to commit shift work

Job Responsibility

• Divison Director of 2.5D and 3DIC integration and device team
• Project Management and technology development of 2.5D and 3DIC integration and device.
• Communicate with customer and internal cross function team member to fulfill technology request
• Propose design rule and design test structure to quantify new process and device
• Problem solving of new technology development
• New tape out and pilot run management

Capability

• Solid semiconductor device physics and analysis skills.
• Proficiency in FMEA and control plan.
• Project management and development skill
• Excellent communication and teamwork skills.
• Self-motivated and avid learner.

Qualification

• At least bachelor's degree in Microelectronics, Electronics, Electrical, Physics or other relevant fields.
• Minimum 10 years of working experience in R&D of 2.5D and 3DIC integration and device.
• Proficient in both oral and written English.

Job Summary:
We are seeking a motivated and detail-oriented Fab Reliability Engineer to join our dynamic team. The ideal candidate will play a crucial role in ensuring the reliability and performance of our manufacturing processes. This position involves process qualification, conformance, process change management, new process development, and wafer-level reliability testing to enhance our production capabilities.

Key Responsibilities:

• Process Qualification: Conduct thorough evaluations and validations of manufacturing processes to ensure they meet reliability standards and specifications.
• Conformance: Monitor and analyze process performance to ensure compliance with established quality and reliability metrics.
• Process Change Management: Lead and manage process changes, ensuring that all modifications are documented, validated, and communicated effectively to relevant stakeholders.
• New Process Development: Collaborate with development teams to design and implement new manufacturing processes.
• Wafer-Level Reliability Testing: Design and execute wafer-level reliability tests to assess the performance and durability of semiconductor devices under various conditions.
• Data Analysis: Utilize statistical tools and methodologies to analyze process data, identify trends, and recommend improvements.
• Collaboration: Work closely with engineering, production, and quality assurance teams to drive continuous improvement initiatives.
  
  Qualifications:
• Education: Bachelor’s degree in Electrical Engineering, Physics, or a related field. Advanced degrees are a plus.
  Experience: Previous experience in a semiconductor manufacturing environment or related field is preferred.
  
  Skills:
• Strong analytical and problem-solving skills.
• Proficiency in statistical analysis and data interpretation.
• Familiarity with process qualification, reliability engineering principles, and wafer-level reliability testing.
• Excellent communication and teamwork abilities.
• Knowledge of industry standards and best practices in manufacturi年

Job Overview

In today's information-centric world, the core of information technology lies in the semiconductor industry. UMC is a leading global semiconductor foundry company and we are sincerely inviting process engineers to join us. You have the opportunity to develop your expertise in the semiconductor industry and improve the conditions for advanced technologies through design and development experiments to provide a more stable process at lower cost and higher yield! Learn to establish a cooperative atmosphere with various manufacturers and engineers to jointly develop strategies and solutions to improve the company's efficiency.

Responsibilities

• Day to Day monitoring and ownership to timely address in-line SPC/defect/Equipment abnormality, handling and disposition
• Manage projects in productivity improvement, particularly for new processes, using process characteristic analytical tool to improve process condition and technology
• Establish process parameters for a variety of semiconductor equipment to ensure line stability
• Evaluation and development of new equipment/materials/process

Qualifications

• Minimum requirement of a Bachelor's Degree in Electronic Engineering , Electrical Electronic Engineering, Chemical Engineering, Materials Science, Mechanical Engineering and Physics
• Demonstrated experience of at least 2 years in semiconductor foundry module process
• 22/28 nanometer and below advance technology nodes experience is highly desirable
• Strong understanding of process development, optimization and troubleshooting.
• Proven leadership skills in leading cross-functional teams and managing projects related to process improvement or technology transfer
• Ability to analyze complex process issues, identify root causes, and implement effective solutions
• Experience skills including SPC, 8D reporting, DOE, FMEA and PMO is preferred
• Able to commit shift work

Job Summary :

We are seeking a highly skilled Project Manager to lead the overall engagement.

The ideal candidate will have expertise in managing end-to-end delivery of atleast 2-3 applications, good client communication skills, stakeholder management ability.

Have good technical knowledge in Pega with the ability to take Architectural decisions and solutioning. Additionally, domain experience in Airlines is good to have.

The candidate will play a crucial role in driving techno-functional excellence and ensuring successful project delivery.

Required Skills :

• Pega Case Management ,Pega Cloud ,Pega Integration ,Pega Platform, Project Management, Cloud deployment.

Roles & Responsibilities :

• Managing the overall project delivery and ensure delivery schedule is adhered
• Prepare delivery schedule, effort and cost based on the client requirements and provide walkthrough o client on the same
• Project Manager will be liable to achieve client sign-off on schedule, effort and cost presented
• Providing weekly status reports to stakeholders
• Ensuring that the project is timely by setting time marks
• Facilitates daily scrum, sprint planning, sprint demo and retrospective meetings.
• Tracks and manages product backlog, burn-down metrics, velocity, and task break-down
• Helps product owner to make the product backlogs in good shape and make them ready for the next sprint
• Responsible to provide architectural solutions and do hands on with the team members to deliver technical requirement in Pega.

Qualifications:

• A solid understanding of project end-to-end delivery
• Excellent verbal, written and presentation skills
• ·Ladership skills
• Ability to motivate IT staff
• Logical problem solver who can operate under constraints
• Strong organisational skills
• Ability to juggle multiple tasks

Certification(s) Required :

• CSSA, PMP, Scrum Master, Good to have CLSA

Role Purpose

To frame the business case and lead the implementation of satellite operations for MODEC EPCI business

conducted by the Project Execution Business Function ("PE"). The operationalisation is expected to be made

under the remit of and will affect two Singaporean legal entities of the PE, Modec Offshore Production Systems

(Singapore) Pte Ltd ("MOPS") and its Joint Venture company Offshore Frontier Solutions Pte Ltd ("OFS"),

respectively. The position reports into the VP, Commercal of MODEC PE and is based in Singapore.

Key Accountabilities

Initiative Framing:-

Consult with relevant stakeholders, establish organisational diagnosis of PE (MOPS and OFS and overseas support). Quantify ineffeciencies & pain points. Provide strategic recommendation for satellite office structure or alternative models.

Governance Complying:-

Develop detailed business plan for the recommended strategy and required investments with the purpose of providing guidance for and support to well-informed decision making from the relevant Boards.

Collaboration:-

Collaborate with colleagues across functional disciplines in order to foster effective professional working relationships across the business, garner support and buy-in from relevant stakeholders.

Operationalisation:-

Lead the full operationalisation of the business plan in accordance with agreed timeline and with minimization of disruptions to the business. In-coutry set-ups (offices/branches/subsidiaries/partnerships etc.) to be coordinated with Corporate Legal.

Reporting / Feedback loop / Communication:-

Ensure visibility and transparency in progress reporting and any mitigation actions required, from the set-up and incorporation of the necessary structures, until the rollout of the new organizational model across PE.

Job Responsibilities:

- Oversee financial planning and business performance analysis, including budgeting, forecasting, cash flow, investment and risk management activities.

- You will ensure the accuracy of financial statements and adhere to corporate reporting timetables. You will also assist in implementation of management and administrative financial systems to provide structure for sustained business growth.

- To ensure compliance with established financial processes, compliance requirements, financial reporting and review of revenue, expenditures, asset management, tax, management reporting and administration.

- You will be responsible for the implementation of finance strategies and objectives. You will manage and liaise with external auditors and tax agents.

-You need to possess the knowledge to evaluate the company's P&L and also plan for effective finance strategies.

Requirements:

- Possess a degree in accounting or finance with at least 8 years of relevant experience.

- Prior experiences from the F&B industry is an advantage.

- Have a strong understanding in inventory management and costing.

- Possess strong communication and presentation skills.

WORKING VENUE - PASIR PANJANG

PRINT PRODUCTION MANAGER

1. Manage day to day print production operations including scheduling, resources and workflow.

2. Ensure that all print production processes are running smoothly and efficiently.

3. Coordinate with creative and marketing teams to resolve any issue or challenges that may arise.

4. Develop and implement best practices and new processes to increase efficiency/quality.

5. To report regular updates to the creative heads with regards to the particular project.

6. To follow strict instructions from creative team on specific requirement on each project to ensure the desired result.

7. Develop and maintain strong relationships with suppliers and partners in the print industry both in Singapore and oversea.

8. Manage budget and timelines.

9. To attend and be punctual in meetings.

PRINT PRODUCTION MANAGER JOB QUALIFICATION AND SKILL SET

1. Proficient in spoken and written English/Mandarin.

2. 10 years experience in the print production industry.

3. Bachelor’s degree in graphic design, printing techniques or related field.

4. Proficient with print production software and technology.

5. Strong project management and organisational skills.

6. Excellent in negotiation and communication.

7. Strong attention to detail and quality control.

8. Ability to work under pressure and meet timelines.

9. Ability to travel.

As a key member of our product team, the Account Manager will report to the Business Manager (NSD). This role focuses on driving the revenue growth of the Nuclear Medicine and Therapy Business Segments. Responsibilities include increase new sales growth through strategizing sales activities and building potential pipelines. The Product Specialist will also build good working relationships with key decision makers and influencers within the Nuclear Medicine department of the restructured hospital, institutions, and private sectors. The objective is to drive sales growth, enhance customer satisfaction, and stay informed about industry trends.

Key Responsibilities:

• To strategize sales activities within assigned territories, identifying potential clients through research, networking, and diverse prospecting methods such as cold calling, email campaigns, and social media outreach.
• To exceed individual’s and team’s sales targets by closing deals and generating revenue and optimal gross profits for the company.
• To cultivate robust relationships with new and existing clients by discerning their needs, delivering excellent customer service, and ensuring they are kept informed of updates and promotions.
• To diligently pursue and surpass individual and team sales targets by finalizing deals, generating revenue, and optimizing gross profits for the company.
• To present and showcase the value proposition of the offered products or services to clients during sales pitches, trade shows, or other opportunities.
• To discuss contractual terms with clients, negotiate deals, and finalize agreements to ensure mutually beneficial outcomes and the subsequent satisfactory fulfillment of clients’ orders.
• To ensure full client satisfaction by conveying customer feedback for improvements among the marketing, product development, applications, technical service, administration support and finance departments.

Qualifications and Requirements:

• Degree or Diploma in Medical Technology / Biomedical Science / Life Sciences / Biotechnology / Radiation Physics
• Proven experience in direct sales of medical devices > 2 years
• Industrial experience and application/industry know-how in industries such as Healthcare, Research Laboratories or Institutions, Engineering services will be an advantage.
• In-depth knowledge of medical products and their applications
• Strong communication and presentation skills
• Ability to understand and convey technical information to diverse audiences.

Business Development Manager duties and responsibilities

The following are some of the important duties of a business development manager:

• Maintain current client relationship and identifying areas for potential clients
• Contacting potential clients to establish a business relationship and meet with them
• Develop new sales areas and improving sales through various methods
• Research the latest in the business industry and creating new opportunities to expand business
• Collaborate with sales and design team to ensure requirements are met, such as sales numbers and profit goals
• Train junior salespeople to improve sales goals and meet expectations
• Strong understanding of company products or services as well as business position and competition to keep business competitive

Budget controlling

- Manage all subsidiaries under the region to achieve financial target

- Liaise with BUs for sales and profit improvement

- Reporting for the visibility of business performance to management and BUs

- Identify management and business issues and propose for solution from FAD perspective

- Support the Mid-term plan by communicating with BUs

Inventory and AR improvement

- Liaise with business for inventory to achieve the target

- Liaise with all subsidiaries to achieve AR target

- Initiate to develop and implement operational rule and tools

Cooperation with headquarter in Japan

- Establish a good relationship with Japan headquarters for better cooperation.

- Reporting the financial numbers and provide analysis to Japan headquarters in a timely manner.

- Understand Japan headquarters’ direction and deploy it to the region

Requirement

•  Experience in our group budgeting operation for more than 2 years
•  Sufficient knowledge of our entire group business
•  USGAAP/IFRS accounting knowledge
•  Possess good knowledge of business controlling
•  Team management and leadership skill.
•  Knowledge of Microsoft Word, Excel, and PowerPoint.
•  Possess good disposition.
•  Good project management skill.
•  Excellent written and verbal communication in both English & Japanese as this role will need to liaise frequently with headquarters in Japan

Job Responsibilities

• To carry out supervisory roles in day-to-day site activities including taking care of workers and coordinating with client’s supervisory staff to manage inspections, etc.
• Ensure that all construction & M&E work is carried out or constructed according to the approved plans and design.
• Ensure all works are carried out within time schedule, follow the safety protocols, and maintain the required quality.
• Coordinate with fellow colleagues from different departments to ensure the smooth transition of M&E works and eliminate abortive works through regular discussions.
• Ensure proper preparation of work areas for subcontractors to carry out their works and ensure adequate materials preparation for execution.
• Monitor performance of subcontractors, evaluate the progress and manpower to ensure adequacy and adherence to schedule.
• Keep daily site records of manpower, materials usage, and works status.
• Attends all necessary M&E work progress meetings, internal meetings as & when required.
• Embraces safety and ensures all practices comply with safety regulations.
• Any other duties as assigned.

Job Requirement

• Minimum 3 years of M&E Supervisory experience.
• Good verbal and written communication skill.
• 6 days work week.
• Location : West

Job Duties

• Respond to all general inquiries and/or direct the queries to appropriate managers or staff
• Maintain cleanliness of the reception area; Ensure the reading materials (i.e. newspapers, magazines and company brochures etc.) are up-to-date and displayed in a neat and orderly manner
• Receive, direct and relay telephone messages and fax messages
• Answer all incoming calls with the LAIO greeting
• Filter calls and independently take decisions based on the caller and agenda
• Arrange conference room on need basis for internal/external meetings
• Arrange for video conferencing and conference calls in a timely manner
• Maintain an adequate inventory of office supplies; Update preferred supplier list on a periodic basis
• Monitor the distribution of office supplies and equipment across departments/teams in an equitable manner
• Coordinate with relevant third parties for timely repair and maintenance of office equipment
• Get quotations from multiple vendors for procurement of consumables, stationery and other office equipment
• Assist in oversee re-selling, recycling and transfer of equipment, furniture, etc. at sites (post project completion) and offices (during renovation) through third party agencies; Follow-up for collection of payment from respective buyers in case of re-selling
• To support the Operations Director on various administrative matters
• Sort through incoming documents and forward to the concerned persons
• Coordinate with courier agencies for timely dispatch of outgoing documents
• Maintain general office filing systems and file documents accordingly
• Update general information such as employee telephone numbers and location on an on-going basis; Share the same with internal/external persons as requested

Job Requirements

• Diploma in Business Administration or any related fields
• Has at least 3 years of experience in similar role
• Possess an outgoing personality and able to work independently
• Proficient in MS office applications such as Ms Outlook, Word, Excel
• Sensitive with numbers to assist in the checks for invoice received

Job Descriptions:

• Manage and prepare the measurements and cost estimates for the construction projects from initial calculations to the final accounts.
• Prepare contract documents according to the regulations.
• Prepare cost analysis and monitor project overruns to ensure the objectives of the project are achieved.
• Access payment and variation work to subcontractors to facilitate the smooth workflow process.
• Communicate with the management, and sub-contractors and keep track of the progression of the sub-contract.
• Assist in day-to-day accounting and administrative functions on site.
• Performing data entry tasks by using the company's internal system.
• Doing payment form for finance to make payment.
• Issuance of Purchase Order and ensure orders are quality & quantity within expectation.
• Data entry and reconciliation.
• Perform other duties/projects as assigned.

Job Requirements:

• Diploma or Bachelor's Degree in Quantity Surveying or equivalent.
• Entry-level or with 1-3 years (s) of working experience in the construction field is required for this position.
• Good communication and negotiation skills.
• Bilingual is advantageous.
• Proficiency in Microsoft Excel and software.

Who are McDonald’s?

McDonald’s is proud to be one of the most recognised brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food and service industry, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are passionate about modernising our experiences, not to make a different McDonald’s, but to build a better McDonald’s.

We are moving fast and are adding to our outstanding team. Joining McDonald’s means thinking big every day and preparing for a career that can impact around the world. We are customer obsessed, committed to being leaders and believe we are better when we work together. Over the last couple years, we’ve launched home delivery, modernized our restaurant experience through digital enhancements and have so much more to come.

We are dedicated to using our scale for good: good for people, our industry and the planet. From ambitious recycling initiatives and balanced sourcing efforts to our partnership with Ronald McDonald House Charities, we are constantly improving. We see every single day as an opportunity to have an impact on our customers, our people and our partners.

Company Vision and Culture…

Our Global vision is to build a better McDonald’s, we are working hard to be the best-loved restaurant company.

Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.

Serve: We put our customers and our people first

Inclusion: We open our doors to everyone

Integrity: We do the right thing

Community: We are good neighbours

Family: We get better together

The Opportunity

This is an exciting chance to join a dynamic and high-performing BU Technology Team at McDonald’s. You will be reponsibile for leading the evolution of our technology landscape for McDonald’s in Asia across IDL markets within the region.

Reporting directly to the Senior Director, CIO ASIA & LATAM, you will be at the forefront of driving technology-related engagement and executing innovative technology programs. Your contribution will shape the future of technology within McDonald's markets across this dynamic and challenging region.

Collaborating with cross-functional teams across Asia and tapping into the knowledge from our Global Technology teams, you will need to establish seamless alignment and create a technology adoption plan in partnership with our Developmental Licensee (DL) partners in Asia.

We're seeking an self-motivated leader, someone with a true passion for all things technology and a natural ability to influence senior leaders within our organization. This will be instrumental in gaining their commitment and driving exceptional results through securing long-term commitment to invest.

What will my accountabilities be?

Market, BU, and Global Technology Alignment

· Serve as the primary liaison between McDonald's Asia markets and Global Technology solutions, practices, standards, and platforms while fostering strong relationships.

· Ensure market needs, plans, and commitments are aligned with the deployment capacity offered by globally approved suppliers and partners.

· Collaborate with the Vendor Management Office (VMO) and legal teams to facilitate commercial agreements with third-party suppliers, acting as an escalation point for markets and the business unit.

· Partner with the business unit to develop a multi-year technology roadmap that supports the business goals.

· Manage expectations of the business unit and markets regarding the availability and capabilities of the Global Technology solutions.

· Regularly review and influence organizational needs at the market level and within Global Technology, including succession plans and identifying missing capabilities.

Technology Planning and Adoption

· Drive the adoption of Global Technology standards and solutions across Asia markets.

· Lead the annual planning exercise in collaboration with the Global Technology team, business unit and markets.

· Track deployment efforts, proactively manage risks, and address challenges to ensure the success of the technology deployment program.

· Adjust commitments as needed and seek alignment with leadership.

· Monitor and track the progress of markets in adopting various global solutions, such as core restaurant solutions, hardware, and operating systems.

Communication

· Regularly share information about the global technology solution portfolio and technology standards, ensuring alignment with market business plans and addressing any legal considerations for the Asian DLs.

· Proactively communicate the latest information to market leadership, providing updates on a regular cadence and facilitating their participation in global events, such as CIO meetings and GTRM summits.

· Deliver clear and effective communications regarding the annual planning process, technology pricing guide, and the latest technology standards.

Governance

· Guide governance processes with various organizations to make informed technology decisions, manage adjustments, and mitigate technology risks.

· Manage relationships and conduct regular reviews with 3rd party technology suppliers, ensuring effective governance.

· Contribute to the market quarterly business reviews and DL business reviews to provide valuable insights and support decision-making.

· Provide support to global internal audit initiatives as required.

Skills

· Strong communication, influencing, collaboration, and relationship-building skills.

· Exceptional stakeholder engagement and cross-functional alignment skills, demonstrating organizational awareness and the ability to balance strategic vision with tactical direction.

· Tenacity and drive to achieve results independently with minimal direction, embracing adaptation and change management.

· Creative thinking and the ability to think outside the box to solve complex problems.

What background do I need to have?

· Strong track record in building and deploying technology strategy and roadmaps across a large and complex multi-disciplinary business:

• Translating Corporate vision into a robust strategy
• Exposure to deloying technology solutions across multiple markets and geographices
• Adept at analysing data to drive and create robust strategic outcomes and opportunites

· Broad knowledge and understanding of multiple technical displines across infrastructure, security, development and payments

· Strong communication, influencing and presentation skills – adept at building strong relationships to deliver multually beneficial outcomes with internal and external stakeholders.

o Inc. experience of working with 3rd party vendors & franchises.

· General understanding of restaurant operations and consumer experiences - ideally McDonald's

· Good understanding of and experience in product development and deployment processes for technology solutions

Desirable:

· Bachelor’s degree in Computer Science or equivalent

· MBA is a plus or experience in similar roles

At McDonald’s we are People from all Walks of Life...

“At McDonald’s, we are people from all walks of life…

People are at the heart of everything we do and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers.

We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere

About the team you are joining

Reporting to the Regional Director Operations Safety and Security (OSS) – Asia Pacific, the incumbent will be responsible for driving activities in the Asia Pacific Region to support continuous improvement in regional aviation safety.

Specifically, the Senior Manager, Safety will be responsible for utilizing centrally coordinated IATA policies and procedures to support advancements in regional safety performance; will take a proactive role to identify new, and emerging, regional issues impacting aviation safety and, collaborating with centrally located IATA experts, determine whether these issues are systemic or local in nature; lead the delivery of regional safety initiatives to support capacity building across industry.

They will support initiatives to enhance safety throughout the region by influencing a network of high-level contacts within airlines, government authorities, air navigation service providers, airports, other international agencies, and ICAO.

About the team you are joining

Reporting to the Regional Director Operations Safety and Security (OSS) – Asia Pacific, the incumbent will be responsible for driving activities in the Asia Pacific Region to support continuous improvement in regional aviation safety.

Specifically, the Senior Manager, Safety will be responsible for utilizing centrally coordinated IATA policies and procedures to support advancements in regional safety performance; will take a proactive role to identify new, and emerging, regional issues impacting aviation safety and, collaborating with centrally located IATA experts, determine whether these issues are systemic or local in nature; lead the delivery of regional safety initiatives to support capacity building across industry.

They will support initiatives to enhance safety throughout the region by influencing a network of high-level contacts within airlines, government authorities, air navigation service providers, airports, other international agencies, and ICAO.

What your day would be like

• Leverage the IATA Safety Strategy to deliver on safety priorities, identified though IATA safety management activities and/or IATA governance groups, to achieve the timely implementation of IATA global programs or locally targeted action plans across Asia Pacific.
• Promote IATA safety policies and strategies with ICAO, Government Authorities and Agencies, Air Navigation Service Providers (ANSP) and Airport Authorities responsible for the planning, implementation and operation of air navigation and airport facilities, to deliver safety improvements.
• Identify, develop activities, and deliver safety improvement programs aimed to rectify any safety deficiencies within the region collaborating with governments, airlines, ANSPs and airports utilizing regional aviation safety forums such as RASG and APRAST. This may include the development of country specific safety strategies.
• Engage stakeholders, and actively promote, the IATA Safety Strategy around the three strategic goals relating to Safety Leadership, Safety Risk and Safety Connect to drive the:evolution of safety culture and reporting;
  prioritization of identifying and addressing safety risks;
  evolution of IATA audit programs;
  growth of a safety community, connecting all IATA airlines, across the region.
  
• Support promotion, and engagement, with the IATA Operational Safety Audit (IOSA) program whilst looking at new opportunities to expand the program.
• Support IATA's regional ground safety audit activities including the IATA Safety Audit for Ground Operations (ISAGO).
• Support IATA's regional safety data activities including the Global Aviation Data Management Program (GADM).
• Contribute to the commercial strategy and targets assigned to the region by promoting IATA products and services.
• Coordinate airline input during regional ICAO/CAA rule-making and standard-setting processes.
• Respond to tactical issues arising in day-to-day operations in the region as well as provide information and support to IATA member airlines during periods of disruption/contingency operations.

What your day would be like

· Leverage the IATA Safety Strategy to deliver on safety priorities, identified though IATA safety management activities and/or IATA governance groups, to achieve the timely implementation of IATA global programs or locally targeted action plans across Asia Pacific.

· Promote IATA safety policies and strategies with ICAO, Government Authorities and Agencies, Air Navigation Service Providers (ANSP) and Airport Authorities responsible for the planning, implementation and operation of air navigation and airport facilities, to deliver safety improvements.

· Identify, develop activities, and deliver safety improvement programs aimed to rectify any safety deficiencies within the region collaborating with governments, airlines, ANSPs and airports utilizing regional aviation safety forums such as RASG and APRAST. This may include the development of country specific safety strategies.

· Engage stakeholders, and actively promote, the IATA Safety Strategy around the three strategic goals relating to Safety Leadership, Safety Risk and Safety Connect to drive the:

· evolution of safety culture and reporting;

· prioritization of identifying and addressing safety risks;

· evolution of IATA audit programs;

· growth of a safety community, connecting all IATA airlines, across the region.

· Support promotion, and engagement, with the IATA Operational Safety Audit (IOSA) program whilst looking at new opportunities to expand the program.

· Support IATA's regional ground safety audit activities including the IATA Safety Audit for Ground Operations (ISAGO).

· Support IATA's regional safety data activities including the Global Aviation Data Management Program (GADM).

· Contribute to the commercial strategy and targets assigned to the region by promoting IATA products and services.

· Coordinate airline input during regional ICAO/CAA rule-making and standard-setting processes.

· Respond to tactical issues arising in day-to-day operations in the region as well as provide information and support to IATA member airlines during periods of disruption/contingency operations.

We would love to hear from you if you have

• Extensive aviation background/experience in positions involved in safety, operations, certification and/or regulation of civil air transport operations (strong preference given to candidates with experience as a pilot).
• Qualifications in aviation management or other relevant discipline (relevant professional qualifications may be considered in lieu of a university degree).
• A high degree of analytical skill and technical knowledge in the provision of air transport services with knowledge of ICAO standards and recommended practices, industry best practices and civil aviation operational procedures.
• An understanding of air safety investigation and/or risk-based airline auditing in a multidisciplinary environment would be beneficial.
• Comprehensive understanding of safety information sharing programs and data management methodology.
• Ability to work remotely from core safety team, based in Geneva and Montreal, to independently deliver on activities agreed upon by centrally located subject matter experts.
• Comfortable to perform under pressure to deliver outcomes upon clearly defined timelines.
• Confident to report regularly to core safety team on progress made, and challenges experienced, against pre-determined metrics for agreed objectives.
• Ability to deal with member airlines at a technical, safety and operational level with a positive approach to problem solving.
• Ability to effectively advocate across a wide range of aviation stakeholders, by promoting IATA activities and the benefits that desired outcomes will achieve, to gain industry buy-in.
• The ability to speak in public and deliver key messages to a diverse range of stakeholders.
• Diplomacy in relationships with contacts in government and other key organizations.
• Fluency in English.
• Able to travel when required whilst managing a large and dynamic workload.

As a Senior Executive/Assistant Manager, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

Job Summary

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care in St Andrew’s Community Hospital.
• To oversee and be responsible for the communications and patients’ relations matters of St. Andrew's Community Hospital, through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• Diploma/Degree or training in public relations, communications and counselling.
• Preferably has relevant working experience in hospitality or public relations or caregiver support and counselling.
• Minimum 5 years relevant experience in a managerial role.
• Is independent, dependable, self-motivated, creative, warm, outgoing and has good interpersonal relationship skills.
• Is strong in public relations and client experience or in areas of support and counselling.
• Has good organisational ability, is resourceful and is able to carry out positive communications and rapport building to enhance patients' experience of the hospital services.
• Is mature in disposition, to be able to cope with changes and demanding situation.
• Is able to discern sensitive issues and offer reasonable guidance/suggestions to solve the problem or handle the situation.
• Is resilient, calm and exercise sound judgement so as to overcome a crisis situation and prevent/minimise any negative impact on the organisation's image and staff morale.

Work Location

• St Andrew's Community Hospital / 8 Simei Street 3, Singapore 529895

Job Responsibilities

• To carry out supervisory roles in day-to-day site activities including taking care of workers and coordinating with client’s supervisory staff to manage inspections, etc.
• Ensure that all construction & M&E work is carried out or constructed according to the approved plans and design.
• Ensure all works are carried out within time schedule, follow the safety protocols, and maintain the required quality.
• Coordinate with fellow colleagues from different departments to ensure the smooth transition of M&E works and eliminate abortive works through regular discussions.
• Ensure proper preparation of work areas for subcontractors to carry out their works and ensure adequate materials preparation for execution.
• Monitor performance of subcontractors, evaluate the progress and manpower to ensure adequacy and adherence to schedule.
• Keep daily site records of manpower, materials usage, and works status.
• Attends all necessary M&E work progress meetings, internal meetings as & when required.
• Embraces safety and ensures all practices comply with safety regulations.
• Any other duties as assigned.

Job Requirement

• Minimum 3 years of M&E Supervisory experience.
• Good verbal and written communication skill.
• 6 days work week.
• Location : West

Job Description:

• Ensure the quality of all construction work performed on site are in accordance with the company's QAQC requirement.
• Visit project sites, arrange and conduct QAQC inspections on mainly Structural Works and Architectural Works.
• Assist project teams on the preparation of project specific CONQUAS/Quality Management assessment by BCA with specific contract requirements.
• Ensure workmanship, procedures and method statements are in accordance to specified standards.
• Conduct regular inspections to ensure works are in compliance with method statements & proper sequence of work and in accordance to BCA’s good industry practises.
• Ensure that all project quality records and quality audit plans are maintained.
• Any other duties as assigned.

Job Requirement:

• Candidate must possess Bachelor Degree or Diploma in relevant discipline.
• Minimum 3 years of experience in construction/ civil engineering industry.
• Able to read and understand CAD, Revit/Navisworks software services in 3D model is essential.
• Have experiences in working in large scale projects.

Job Summary:

Manage various HR functions including HR metrics reporting, on-boarding & off-boarding processes, work pass related matter, employee promotions and other staffing related. This role is pivotal in ensuring smooth HR operations and supporting organizational goals through effective HR management.

Duties/Responsibilities:

• Develop, compile, and analyze HR metrics and reports, such as turnover rates, headcount, and employee engagement statistics.
• Ensure timely submission of statutory surveys and compliance reports.
• Handle the employee on-boarding and off-boarding process, ensuring compliance with company policies and legal requirements.
• Manage Organizational Change and Personnel Movement in SAP system, ensure accurate HR records, databases and documentation are in place.
• Manage work pass applications, renewals, and cancellations in compliance with regulatory requirements.
• Coordinate and manage the promotion process, communicate promotion decisions and updates to employees, and ensure the proper implementation of new roles and responsibilities.
• Address other staffing-related matters, including yearly policy reviews, SOPs review, internal and external audits, and other related tasks.
• Provide support to employees and managers on HR-related queries and issues.
• Undertake other ad-hoc projects as assigned.

Required skills / abilities:

• Requires knowledge and understanding of relevant employment laws and regulations, such as the Employment Act and regulations set forth by the Ministry of Manpower (MOM).
• Strong analytical skills and proficiency in SAP systems and Excel.
• Excellent communication, organizational, and problem-solving skills.
• Ability to handle confidential information with discretion and integrity.

Education & Experience:

• Minimum 2-4 years of experience in HR, with a focus on staffing related matters.
• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Seniority level depends on experiences.

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Long-term planning to support the company’s goals
• Coordinating different teams to foster an exchange of ideas and provide cross-team learning opportunities
• Assessing and analyzing departmental budgets to find ways to optimize profitability
• Inspiring and motivating employees through positive encouragement and incentive initiatives
• Communicating with stakeholders about shifting company priorities and projects
• Identifying potential problems and points of friction and finding solutions to maximize efficiency and revenue
• Identifying opportunities to expand or shift course based on market changes
• Enforcing regulatory and safety standards

• Excellent leadership skills, including the abilities to set goals, motivate and manage conflict
• Effective communication skills, including writing, speaking and active listening
• Great interpersonal skills
• Good project management skills, including strong decision-making, problem-solving and strategic planning abilities
• Exceptional time management and organization skills
• In-depth understanding of industry and company best practices for the warehouse
• Familarity with bookkeeping, inventory control practices and logistics
• Comfortable using inventory management software and other organizational computer applications
• Physical strength, stamina and the ability to walk or stand for long periods of time

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements