Job Summary:

The Singapore Organisation of Seamen is seeking an outgoing and self-driven individual to join as Senior Manager of our Membership Services Division. This role requires strong communication and organisational skills, along with the ability to develop recruitment and retention strategies to enhance the overall member experience.

The ideal candidate needs to have a passion for and interest in addressing the needs of our members and have a strong background in membership & event management, strategic planning, team leadership and be adept in systems and process optimization.

This is a full-time and permanent position reporting directly to our senior leadership.

Responsibilities

• Deliver exceptional service and support to all members.
• Develop and implement effective membership strategies that increase membership growth and member engagement, retention and satisfaction.
• Administer membership welfare schemes.
• Collaborate with senior leadership to align membership strategies with the organisation's broader objectives.
• Prepare membership reports for senior leadership on membership performance, trends, and opportunities for improvements.
• Stay updated on industry trends and best practices to ensure the membership services division remains innovative.
• Travel when necessary for overseas assignments.
• Other duties that the role may require.

Knowledge and Skills

• Strong understanding of membership programs, loyalty strategies and member engagement techniques.
• Proven track record of managing and developing teams to achieve high performance.
• Exceptional communication, problem-solving and interpersonal skills.
• Ability to think strategically while focusing on day-to-day operations and results.
• Ability to work independently and collaboratively, meeting deadlines and managing multiple tasks.
• Proficiency in MS Office and CRM systems.
• Adapt to working in a fast-paced environment.

At SingHealth Polyclinics, we don’t just run clinics and treat patients – we transform care and communities. We are inviting YOU to be part of our exciting journey.

What You Will Do

• Lead with Purpose – ensure the nursing department runs like clockwork by overseeing daily operations, aligning processes with strategic goals, and solving problems with creativity and efficiency.
• Innovate with Data – use data driven insights to improve workflows, productivity and service excellence.
• Manage Budgets – take the reins on budget planning and resource allocation.
• Inspire the Team – mentor, guide and empower our energetic nursing executives while collaborating with nursing leaders and cross-functional teams.
• Build a Culture of Excellence – be the force behind key events, organise workshops, training and learning initiatives to support our nursing professionals in reaching new heights.

Who are We Looking For? We need someone who is:

• A natural leader with sharp problem solving and decision making skills
• Tech-savvy with a knack for analysing data and proficient in data analysis tools
• A project management pro, ready to juggle multiple priorities with confidence
• Passionate about driving change and inspiring teams to do their best work.

Your Future Starts Here - If you are ready to take the next step in your career and make an impact, we want to hear from you. Apply Now and join us in building healthier communities together!

Interested applicants may apply at https://careers.singhealth.com.sg/job-invite/3783/

Job Summary:

The Singapore Organisation of Seamen is seeking a dynamic and experienced individual to join as Senior Manager of our Strategic Communications Division. This role requires strong communication and organisational skills, along with the ability to lead and enhance our communication strategies across various platforms and stakeholders.

The ideal candidate needs to have a passion for building and nurturing relationships with our stakeholders, and have a strong background in content writing, corporate communications, public relations or related fields and team leadership.

This is a full-time and permanent position reporting directly to our senior leadership.

Responsibilities:

• Lead, manage and mentor the strategic communications team in shaping and maintaining the image and reputation of the organisation.
• Lead the development and execution of effective communication strategies that enhance the organisation's visibility, public image and outreach.
• Oversee the production of content for newsletters, social media platforms, and press releases.
• Provide crisis communication support and act as a media liaison when necessary.
• Collaborate with senior leadership to align communication strategies with the organisation's broader objectives.
• Oversee corporate photography for events and ensure visual documentation aligns with the organisation’s standards.
• Stay updated on industry trends and best practices to ensure the strategic communications division remains innovative.
• Travel when necessary for overseas assignments.
• Other duties that the role may require.

Qualifications:

• Education: Bachelor’s degree in Communications, Marketing, Public Relations, or related fields.
• Experience: Min 3 years of relevant experience in a leadership role within corporate communications, public relations, or a similar field

Knowledge and Skills:

• Proven experience in corporate communications, media relations, and content management.
• Proven track record of managing and developing teams to achieve high performance.
• Excellent content writing and communication skills.
• Proficiency in social media management, corporate content administration, and newsletter production.
• Proficiency in crisis communication strategies and public relations best practices.
• Ability to think strategically while focusing on day-to-day operations and results.
• Ability to work independently and collaboratively, meeting deadlines and managing multiple tasks.
• Proficiency in digital tools and platforms for communication (e.g., CMS, Adobe suite, social media tools).
• Adapt to working in a fast-paced environment and changing communication needs.

We are seeking an experienced and dynamic Project Sales Manager (Cybersecurity) to join our team. In this role, you will be responsible for driving sales growth within the cybersecurity domain by managing the entire sales lifecycle, from lead generation to the successful closure of projects. You will leverage your deep understanding of cybersecurity technologies and trends to engage with potential clients, understand their needs, and deliver tailored solutions. The ideal candidate will have a proven track record in technical sales, strong project management skills, and a deep knowledge of cybersecurity solutions.

Key Responsibilities:
• Sales Leadership: Lead the sales strategy for cybersecurity solutions, identifying new business opportunities, generating leads, and nurturing relationships with key decision-makers in potential client organizations.
• Client Engagement: Collaborate with clients to understand their cybersecurity challenges and requirements. Offer tailored cybersecurity solutions that meet their business needs and security objectives.
• Project Management: Oversee the delivery of cybersecurity projects, ensuring projects are executed according to agreed timelines, budgets, and scope. Serve as the primary point of contact between clients and internal teams to ensure seamless communication and project success.
• Proposal and Solution Development: Develop compelling proposals, RFP responses, and presentations that align cybersecurity solutions with the client’s objectives. Work closely with technical teams to ensure accurate solution design and scope definition.
• Revenue Generation: Meet and exceed sales targets through a mix of direct sales and project-based engagements.

Qualifications & Skills:
• Experience: Minimum of 3 years in sales, with at least 2 years of experience in cybersecurity or a related technical field. Experience in selling complex IT or security solutions is strongly preferred.
• Cybersecurity Knowledge: Strong understanding of cybersecurity technologies, frameworks, and best practices (e.g., firewall, endpoint security, cloud security, vulnerability management, risk assessment, etc.).
• Sales Skills: Proven track record of achieving sales targets, driving new business, and managing long sales cycles in a technical environment.
• Project Management: Experience managing projects from inception to completion, including timeline management, client communications, and delivering solutions on time and within budget.
• Certifications (Optional but Preferred): CISSP, CISM, CompTIA Security+, or other relevant cybersecurity certifications.
• Education: Bachelor’s degree in Business, Information Technology, Cybersecurity, or a related field.

Job Summary:

The Singapore Organisation of Seamen is seeking a motivated and experienced individual to join as Manager of our External and Industrial Relations Division. This role requires strong communication and organisational skills, along with an understanding of local, national and international labour laws, employment standards, and collective bargaining agreements.

The ideal candidate needs to have a passion for fostering positive industrial relations and advocating better working conditions, fair pay and safety standards for union members.

This is a full-time and permanent position reporting directly to our senior leadership.

Responsibilities:

• Participate in external engagement efforts with industry stakeholders, unions, and government bodies to promote bipartite and tripartite relationships.
• Address labor disputes and participate in mediation processes.
• Stay updated on trends in the maritime industry, industrial relations and employment laws.
• Collaborate with internal departments to align industrial relations strategies with the organisation’s broader objectives.
• Prepare reports, presentations, and communication materials related to external relations.
• Travel when necessary for overseas assignments.
• Other duties that the role may require.

Knowledge and Skills:

• Strong understanding of Singapore’s employment laws and labor relations frameworks.
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Strong problem-solving skills, including the ability to collect and analyze relevant data.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively, meeting deadlines and managing multiple tasks.
• Proficiency in MS Office and CRM systems.
• Adapt to working in a fast-paced environment.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns by implementing digital sales, marketing, and logistics strategies across all of Bacha Coffee’s online marketplaces. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of online marketplace platforms, branding, digital marketing, performance marketing, and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of campaigns, and management of online marketplaces, and has primary working relationships with the Design, PR, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (enablers, advertising etc.) as well as customers from online marketplaces.

Responsibilities

• Assist in the development and implementation of creative marketing plans aligned with the corporate strategy and brand image, across multiple marketplace platforms.
• Collaborate closely with internal and external teams including design, marketing, PR, social, to develop and implement marketplace related collaterals and plans.
• Maintain and develop good relationships with marketplace partners and stakeholders through regular contact.
• Manage project timelines of each marketplace campaign and new marketplace launches
• Ensuring marketing standards in each marketplace are adhered to and that marketing/design guidelines are respected by partners and marketplaces
• Working closely with the digital warehouse team and supporting the team on order fulfilment for self-run marketplaces
• Handling day to day paperwork and liaising with Finance, Warehousing, 3rd party couriers
• Assist in shipment tracking to ensure flow in self-run marketplaces
• Providing support to all internal teams in relation to relevant marketplaces
• Updating internal stakeholders, local and international marketing databases on a needs basis
• Continuously monitor, conduct regular reporting and data analysis to understand specific marketplace performance, identifying areas for improvements and optimisations.
• Stay updated, and sharing market trends, best practices and innovations, proposing ideas and initiatives and new marketplace potentials

Requirements

• Bachelor degree in Business, Marketing, eCommerce or a related field
• 2 – 4 years of proven experience in marketplace management, with track record of success in driving gross merchandise value GMV growth.
• Strong communication and interpersonal skills, with excellent command of English
• Proficiency in a second language is preferred.
• Meticulous, adaptable, creative thinker who can work independently in a fast-paced environment, managing multiple projects simultaneously
• Understanding of online marketplace platforms such as Amazon, Tmall, Lazada etc., including tools, technologies and best practices.
• Results-driven and able to work under pressure
• Experience working in the luxury industry would be a plus
• Problem solver, with strong time and project management skills
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

1. Implement operating procedures & service standards for front office operations
2. Monitor front office operations to ensure adherence to organisational standards & procedures
3. Review manpower allocation for front office operations
4. Monitor room inventory levels & reconcile discrepancies
5. Manage team's service performance in response to guests' needs & requests to ensure guest satisfaction
6. Interact with guests to gather feedback on service quality
7. Operationalise compliance management on data protection regulations & organisational security procedures for guest registration & credit & cash transactions
8. Manage loss & risk prevention policies and procedures to minimise loss and risk in business operations
9. Review operations reports & statistics to monitor & report departmental performance
10. Manage cost control to keep departmental operating expenses within budget

Requirements

• Minimum 3 years relevant experience
• Possesses exceptional interpersonal & communication skills & is able to interact with culturally diverse guests
• Has strong organisational skills & is able to deliver consistent quality guest service in a fast-paced environment
• Works on shifts, including weekends & public holidays

JOB DESCRIPTION:

• Hire and train staff.
• Assign staff to shifts.
• Motivate staff members during busy shifts.
• Listen and respond to customers' complaints.
• Order stock for the store.
• Create and maintain monthly budgets.
• Prepare payslips for staff.
• Meet monthly and annual sales targets.

JOB REQUIREMENTS:

• Prior experience in retail.
• Excellent interpersonal skills.
• Natural leadership abilities.
• Ability to multitask.
• Excellent customer service skills

We are looking to add an experienced senior supply chain manager to our team to ensure our supply chain and logistics operations function properly. In this role, you will collaborate with other departments, such as Operations and Finance, to create effective business plans, so teamwork skills are important. You should also have experience in project management, as well as great leadership and communication ability.

If you meet these criteria and also possess a strategic, analytical mind, we d like to hear from you.

Responsibilities

Create the company’s supply chain strategy

Analyze data from shipping and delivering processes to find bottlenecks and other issues

Evaluate and report on KPIs

Monitor logistics to make sure they run smoothly

Maintain supply chain inventory and records

Train and guide employees

Find cost-effective solutions for supply chain processes

Resolve issues that come up (e.g. delays in delivery, accidents)

Collaborate with other departments to create coordinated plans for business growth

Develop and implement safety guidelines in all aspects of the supply chain (e.g. use of trucks, forklifts)

Ensure supply chain processes meet legal requirements and standards

Communicate and negotiate with suppliers and vendors to land more profitable deals

Requirements for the Job

4-Year degree in Logistics, Supply Chain Management or similar field

5 years directly related experience as a supply chain manager or in a similar role

Excellent knowledge of supply chain processes

Working experience of relevant software (e.g. SAP)

Strong communication skills

Excellent organizational and project management skills

Attention to detail

Creative problem-solving

A strategic and analytical mind

Job Type: Full-time

Pay: $100,000.00 - $130,000.00 per year

Benefits:

Medical

Performance Bonus


Schedule:
8 hour shift, 6 days work week, weekends required.

Shift work, required to work midnight shifts.


Education:

Bachelor's (Required)

We regret that only shortlisted candidates will be contacted.

Interested candidates, please email to [email protected]

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 6,000.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 6,000.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The role holder will be responsible for running a reliable and responsive Financial Planning and Analysis function that provides the Director of Finance, the Senior Management Team (SMT) and managers across the Organisation with value-add financial support and analysis which facilitates effective decision making.The role holder will be responsible for the provision of timely, accurate, relevant management information to all levels of management and regularly reviewing this information. This will include provision of monthly reports, critical review and interpretation of results and value-add analysis.

Financial Planning and Forecast:

• Coordinate budget planning, forecast and review exercise across MINDS, including annual budget & workplan and mid-year review
• Establish 5 years financial planning needs of MINDS, identifying funding needs and coordinate the allocation of resources
• Ensure adequacy, timeliness and accuracy of periodic Management reports for HODs
• Analyse financial data, highlighting variances, trends and red flags
• Work with Procurement and HODs to institute cost saving measures
• Participate in business cases, review assumption and financial calculations for proposals• Assist in costing and development of pricing models
• Assist in financial system enhancement to improve controls and financial functions

Treasury:

• Coordinate surplus fund management in accordance to investment mandate
• Prepare cash flow analysis and forecast to facilitate operations and maximise use of surplus fund
• Liaise with banks for banking mandate

Other duties:

• Preparation of resolutions and forms for banks
• Ah-hoc verification works

Degree in accountancy, ACCA or equivalent.

• Minimum of 7 years of relevant experience.
• Experience in Oracle NetSuite, good IT knowledge with reporting building skills is advantageous.
• Good writing and communication skills.
• Strong business acumen
• Chartered Accountant or equivalent is advantageous

Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Insurance Case Manager (C11), based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

The Insurance Case Manager is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Support sales delivery to our internal and external partners through dual delivery model in follow-up and responsiveness.
• Responsible for supporting internal and external growth initiatives communicated to team.
• Responsible for dissemination of communications.
• Provide support on increasing and capturing cross sell opportunities.
• Increase efficiencies of daily sales and operational activities.
• Responsible for reporting sales results and reasons for successes.
• Support sales executives with specific business initiatives; create, lead and advise on sales and product training; and support growth of sales.
• Liaise between sales teams and branches on initiatives.
• Represent sales on the development of strategies and programs to effectively partner with the bank.
• Responsible for partnering sales leadership to deliver activities, programs and promotions on monthly sales and marketing calls.
• Liaise with partners to develop marketing opportunities to maximize growth in sales and customer acquisition, retention and satisfaction.
• Work in coordination with sales executives in creating, driving and supporting business plans and initiatives.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant experience
• Previous banking experience preferred

Education:

• Bachelor’s/University degree or equivalent experience

We are looking for a Dynamic and Result-Driven Digital Marketing (Sales) Assistant Manager to lead and drive the performance of a team of 4 Digital Sales Consultants. This role will focus on optimising lead conversion strategies, improving call pitch effectiveness, and ensuring team success in achieving enrolment targets.

Full-Time

• ~$4,500 monthly salary ($3,000-$3500 base pay with commission)
• Scalable commission with improved performance and team-building
• Office work 8 hours a day
• 5 Working days per week (excludes weekends)
• 14 Days Annual Leave Per Year (Pro-rated basis)

Responsibilities

As a Digital Marketing (Sales) Assistant Manager, you will

• Lead and manage a team of 4 Digital Sales Consultants, setting performance goals and tracking results.
• Create and implement strategies to improve lead conversion and team efficiency.
• Develop and refine call scripts and pitches to improve lead conversion rates and align with digital marketing campaigns.
• Train and coach the team on communication, sales techniques, and upselling strategies.
• Track and monitor call metrics (e.g., lead conversion rates, call volumes, revenue) using CRM tools.
• Collaborate with digital marketing team to ensure Facebook campaigns align with overall marketing goals.
• Partly perform Digital Sales Consultant role as trial to suggested strategies (ie. Engage Facebook Leads via WhatsApp and Calls to convert into Sales).

Requirements

• Proven experience in leading a call or sales team in a fast-paced environment.
• Strong understanding of lead conversion strategies and experience improving call-based performance.
• Excellent communication, coaching, and team leadership skills.
• Data-driven, with experience using CRM tools and tracking performance metrics

*This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to BELLS's PDPA and e2i's PDPA.*

Job Description:

Responsible for delivery of time-critical projects related to customer acquisition and demographics maintenance, client screening enhancements, sanctions and controls, Anti-Money Laundering transaction monitoring, customer householding data governance, and end user computing remediation. Provide direction and technical leadership on complex, high-impact projects throughout all phases of the development and implementation process with a primary focus on regulatory compliance initiatives. Manage data related to classification and accountability, conduct root cause analysis, prioritize issues, develop remediation plans, and implement effective tactical and strategic solutions. Analyze data and prepare and present regional/global reports related to risk assessments and monitor related issues and escalations. Lead reengineering efforts in business methodology, strategy, and organizational goals. Accountable for the management and execution of continuous data quality standards, controls, metrics, and Data Concern Remediation Management.

Qualifications:

• Bachelor’s degree or equivalent, in Computer Science, Computer Engineering, or a related field
• 6 to 8 years of progressively responsible experience in the job offered or in a related IT occupation performing data analysis within the information technology industry.
• Six (6) to Eight (8) years of experience must include:
• Working with data governance, data risk control frameworks, Enterprise architecture frameworks, and policy development to ensure compliance with industry regulations and standards and optimize enterprise-wide data management practices.
• Utilizing data and analytics tools, systems, and processes as well as Enterprise Architecture Platforms, Anti-Money Laundering, Know-Your-Customer, Customer Due Diligence, Householding, Master Customer Record process, and systems to leverage insights for strategic decision-making, enhancing regulatory compliance, and streamlining operational efficiency for improved customer experience and risk management outcomes.
• Utilizing Data Operating Model practices, Data Governance, and Data Compliance within a financial services firm to establish and maintain a robust framework for data management, optimizing data quality, and facilitating strategic decision-making processes.
• Assessing and challenging adherence with policies and standards including data quality and adoption of data governance capabilities and initiatives
• Utilizing project management methodologies and tools to plan, execute, and monitor projects in listed domains, ensuring timely delivery, resource optimization, and stakeholder satisfaction while adhering to budgetary constraints and quality standards.

We are seeking a Senior HR & Admin Manager with significant experience in talent acquisition, interviewing, employee handbook management, contract handling, and administration. The ideal candidate will have a proven track record of recruiting top talent across Southeast Asia, particularly in Singapore, Malaysia, China, Indonesia, and Vietnam. This role demands an individual who can effectively manage HR operations, provide administrative support, and ensure smooth day-to-day functioning of the HR department across multiple regions.

Key Responsibilities:

Talent Acquisition & Recruitment:

• Lead and manage full-cycle recruitment across multiple countries (Singapore, Malaysia, China, Indonesia, Vietnam), with a focus on headhunting top-tier talent.
• Conduct interviews and assessments for all levels of positions, ensuring alignment with the company’s culture and requirements.
• Develop and implement innovative recruiting strategies to attract high-quality candidates.
• Manage recruitment campaigns, including job postings, candidate sourcing, interview scheduling, and selection processes.

Employee Onboarding & Contract Management:

• Oversee the creation and management of employee contracts, ensuring compliance with local labor laws and company policies.
• Prepare and maintain employee documentation, ensuring timely and accurate processing.
• Manage employee onboarding processes, ensuring smooth integration into the company culture and work environment.

Employee Handbook & Policies:

• Develop and maintain an updated Employee Handbook, outlining company policies, procedures, and legal obligations.
• Advise employees on policy interpretation and manage any employee relations issues.
• Ensure that all HR practices align with local legal regulations in each country of operation.

HR & Administrative Operations:

• Handle daily HR operations including payroll administration, benefits management, and leave tracking.
• Administer the company’s benefits programs, ensuring employees are well-informed and properly enrolled.
• Maintain HR records and ensure they are accurate and up-to-date.
• Provide administrative support to senior management as needed, including scheduling, reporting, and correspondence.

Regional HR Compliance:

• Ensure HR operations are compliant with local labor laws and industry regulations in each country.
• Liaise with legal advisors to address any compliance concerns or disputes.

Staff Engagement & Development:

• Develop programs for employee engagement, retention, and performance management.
• Manage training and development initiatives for staff across different regions, ensuring consistency in employee development.

Required Qualifications:

• Minimum 5 years of experience in HR and Administration, with specific experience in talent acquisition and recruitment across Southeast Asia (Singapore, Malaysia, China, Indonesia, Vietnam).
• Strong knowledge of local labor laws and regulations in each of the mentioned countries.
• Experience with employee contracts, handbooks, and HR policies.
• Proven ability to headhunt and interview candidates across multiple job functions.
• Experience managing administrative tasks such as payroll, benefits, and leave management.
• Familiarity with HRIS software and recruitment tools.
• Excellent communication and interpersonal skills, with a strong ability to work across cultures and regions.

Desirable Skills:

• Strong organizational and time-management skills.
• Ability to work independently and handle sensitive matters with discretion.
• Ability to start immediately upon selection.

Additional Information:

• Competitive salary package based on experience.
• Work in a dynamic and multicultural environment.
• Opportunity to lead and develop HR strategies across a growing organization.

Designing, installing, maintaining, and supporting the operation of the organization’s systems and networks.

• Responsible for managing SDLC and new systems implementations for streamlining operations within time and cost parameters as per organizations’ quality standards.

• Write technical procedures and documentation for the applications including production support procedure, user configuration guide.

• Provide technical expertise and solutions in integrating group solution with local systems and to support and enhance existing applications.

• Analyzing system requirements and ensuring that systems will be securely integrated with current applications.

• Defines the detailed object design and interaction, method level implementation details, and code structure needed to implement the technical design and product architecture.

• Review high level design to ensure the application is build-able.

• Creating detailed network and system architecture diagrams.

• Perform root cause analysis in defect resolution and while debugging.

• Providing technical direction and support during large-scale organizational projects.

• Identifies reuse opportunities and designs for reuse as appropriate.

• Monitoring system performance and troubleshooting issues.

• Conducting regular system audits and software upgrades.

• Leads and guides developers in day to day activities.

• Ensuring the constant availability of technical resources.

• Maintaining and improving the technical standards and procedures to ensure system integrity.

• Collaborating with other team members and departments to understand and develop system goals and functional requirements.

• Training and mentoring junior systems engineers and other team members.

• Documenting system processes and procedures and ensuring that documentation is kept up-to-date.

• Designing, installing, maintaining, and supporting the operation of the organization’s systems and networks.

• Responsible for managing SDLC and new systems implementations for streamlining operations within time and cost parameters as per organizations’ quality standards.

• Write technical procedures and documentation for the applications including production support procedure, user configuration guide.

• Provide technical expertise and solutions in integrating group solution with local systems and to support and enhance existing applications.

• Analyzing system requirements and ensuring that systems will be securely integrated with current applications.

• Defines the detailed object design and interaction, method level implementation details, and code structure needed to implement the technical design and product architecture.

• Review high level design to ensure the application is build-able.

• Creating detailed network and system architecture diagrams.

• Perform root cause analysis in defect resolution and while debugging.

• Providing technical direction and support during large-scale organizational projects.

• Identifies reuse opportunities and designs for reuse as appropriate.

• Monitoring system performance and troubleshooting issues.

• Conducting regular system audits and software upgrades.

• Leads and guides developers in day to day activities.

• Ensuring the constant availability of technical resources.

• Maintaining and improving the technical standards and procedures to ensure system integrity.

• Collaborating with other team members and departments to understand and develop system goals and functional requirements.

• Training and mentoring junior systems engineers and other team members.

• Documenting system processes and procedures and ensuring that documentation is kept up-to-date.

Job responsibilities :

• develop and execute go-to-market strategies and spearhead the launch and promotion of our world’s first optical imaging device and SaaS designed for gemstone assessment
• conduct market research to stay abreast of industry trends and competitor activities
• create content and leverage digital marketing strategies such as SEO, SEM and SMM to enhance our online visibility and brand image
• work closely with cross-functional teams from product development, UI/UX design, sales and customer support, to align marketing efforts with overall business objectives
• collaborate with sales teams to develop marketing materials such as product application sheets, user manuals and video demo content
• build and maintain public relationships with industry experts and publications to enhance the company’s brand visibility

Qualifications and skills :

• Diploma or Degree in Marketing, Business, Science or Engineering
• minimum 3-5 years of experience in sales or marketing of optical/electronics/medical/industrial products or AI-powered solutions
• exceptional writing and editorial skills with the ability to translate technical concepts into accessible and engaging marketing content for target audiences
• familiarity in SEO, SEM and SMM digital marketing strategies

Job Summary:

We are seeking a seasoned Project Manager to lead strategic initiatives and foster strong partnerships with business stakeholders. This role is critical in aligning project objectives with business goals, enhancing user experiences, and ensuring the successful delivery of projects within a large-scale organization.

Mandatory Skill-set:

• A degree in Computer Science, Information Technology, or a related field;
• A minimum of 5 years of technical lead experience within a large organization;
• Proven experience managing software projects, with expertise in project planning, resource management, and stakeholder communication;
• Strong understanding of Agile methodologies (Scrum, Kanban, etc.) and tools such as Jira, Trello, or similar;
• Experienced to lead and oversee large scale migration / platform upgrade projects within the organization;
• Experience in contract negotiation and vendor management;
• Exceptional leadership and project management capabilities;
• Strong decision-making and problem-solving skills;
• Detail-oriented with the ability to manage multiple tasks effectively;
• Excellent verbal and written communication skills, enabling collaboration with stakeholders at all levels.

Desired Skill-set:

• PMP or Scrum Certified is a plus;
• Experience in change management .

Responsibilities:

• Project Manage, gather and understand the business objectives with multiple business stakeholders on projects;
• Manage the projects from end-to-end, quality, budgets and teams to completion;
• Build and lead cross-functional project teams while motivating and coaching team members to ensure project success;
• Lead technical design and architecture reviews for project related enhancements and investigations on system issues;
• Manage and communicate project status, progress, and risks to stakeholders, including senior management and project sponsors;
• Define project scope, objectives, and deliverables that align with organizational goals;
• Work with technical and functional teams, vendors, business stakeholders and delivery teams;
• Manage external service providers and vendors to ensure operational SLA is met;
• Provide proposals for internal teams on functional and technical scope, architecture, system integration, user experience and training;
• Formulate solution plans on gaps identified for the project;
• Keep abreast of regulatory/legislation changes that affects the compliance, procedures and processes;
• Support regulatory audit and review activities for projects;
• Work closely with IT Infrastructure and Cloud team to ensure systems are well supported by underlying infrastructure in an hybrid environment;
• Work closely with IT Governance to ensure all audit and compliance requirements in the project area are met.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

The Senior Marketing Executive / Assistant Manager supports the Marketing and Communications team by coordinating and executing luxury lifestyle & F&B retail marketing, PR activations, social media content creation and campaigns with the objective of driving sales while maintaining the brand’s luxury marketing position. This role requires an understanding of retail and digital marketing; public relations; social media management; programmatic & social advertising; and SEO.

Primary Relationships

The position reports to Marketing Manager.

Within the organisation, this position has primary working relationships with the Marketing, PR, Social Media, Operations and Warehouse teams, as well as staff with similar positions within subsidiaries and franchises.

Outside the organisation, the position coordinates primarily with service providers such as marketing, PR and media agencies; as well as within strategic partners marketing teams such as other luxury brands, malls airlines, banks etc.

Responsibilities

• Coordinate with Marketing Manager on an annual marketing calendar and translate this vision into a coherent strategy which can be implemented in the local market as well as overseas markets.
• Implement and execute marketing campaigns that will enhance the brand’s image and positioning within the marketplace and the general public.
• Collaborate with relevant team to create comprehensive digital marketing strategies aligned with business goals. Identify target audiences, select appropriate digital channels, and develop tactics to reach and engage them effectively.
• Plan, execute and monitor marketing campaigns across various channels, including search engines, social media advertising, email marketing and content marketing. Optimise campaigns based on performance metrics and insights.
• Monitoring and analysing the performance of marketing campaigns, including data collection, report preparation and identifying opportunities for improvement.
• Assist in the development and execution of creative marketing plans that is aligned with the corporate strategy and brand image.
• Copywrite, edit and proof-read marketing materials in both English and/or Mandarin.
• Assist to respond in a timely manner to partnership and collaboration requests in order to drive both revenue and brand awareness through tie-ups, collaborations, product placements, sponsorships, events, etc. This includes outreach, contract execution and seeing through deliverables.
• Manage relationships with mall management team to work towards having more visibility for the brand through branding and advertising opportunities, act as the brand’s representative and point-of-contact and implement marketing campaigns to enhance brand’s image and positioning.
  • Branding and advertising opportunities can include negotiations for complimentary physical and digital advertisement spaces/ directional signages/ visual merchandising units/social media features or even through selected events.
• Assist to strategise and respond to marketing initiatives and campaigns requested by landlords, franchisees and subsidiaries around the world.
• Coordinate production of branded materials and ensure consistent articulation of the brand’s desired luxury image and positioning across the brand’s advertising, print and electronic materials through marketing assets and strategic placement within vicinity of brand presence through the use of way-finders, lightboxes, posters, landlord’s website etc.
• Stay updated on industry trends, customer behaviour, and competitor activities. Analyse market data to identify opportunities and provide recommendations for improving marketing strategies.

Requirements

• Preferred degree in marketing, business management or related.
• At least 3-4 years of experience in a similar role, previous experience in the luxury retail industry would be a plus.
• Written and spoken native fluency in English and Mandarin; additional language(s) are a plus.
• Proficient but not limited to MS Office, Meta & Google business management platforms, Knowledge of Google AdWords, social media management platforms, e-mail marketing and etc.
• Familiarity with social media (management tools, software and knowledge of social media tracking) is advisable.
• Detail oriented, organized resourceful and agile with an ability to adapt and problem solve.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Designing, installing, maintaining, and supporting the operation of the organization’s systems and networks.

• Responsible for managing SDLC and new systems implementations for streamlining operations within time and cost parameters as per organizations’ quality standards.

• Write technical procedures and documentation for the applications including production support procedure, user configuration guide.

• Provide technical expertise and solutions in integrating group solution with local systems and to support and enhance existing applications.

• Analyzing system requirements and ensuring that systems will be securely integrated with current applications.

• Defines the detailed object design and interaction, method level implementation details, and code structure needed to implement the technical design and product architecture.

• Review high level design to ensure the application is build-able.

• Creating detailed network and system architecture diagrams.

• Perform root cause analysis in defect resolution and while debugging.

• Providing technical direction and support during large-scale organizational projects.

• Identifies reuse opportunities and designs for reuse as appropriate.

• Monitoring system performance and troubleshooting issues.

• Conducting regular system audits and software upgrades.

• Leads and guides developers in day to day activities.

• Ensuring the constant availability of technical resources.

• Maintaining and improving the technical standards and procedures to ensure system integrity.

• Collaborating with other team members and departments to understand and develop system goals and functional requirements.

• Training and mentoring junior systems engineers and other team members.

• Documenting system processes and procedures and ensuring that documentation is kept up-to-date.

About our client: Our client is a leading international engineering consultancy.

*Please note that this role will be hired on a contract basis to support our client's project, to start in 2025.

*Work Location: Tuas (company shuttle bus is provided)

*Working days: 5.5 days

About the role:

• The T&C Manager will represent the Owner’s Engineer (OE) and supervise all testing and commissioning activities of the Contractors. This includes coordinating testing and commissioning efforts related to the project.
• The T&C Manager will lead the OE’s testing and commissioning team, collaborating closely with the Resident Site Supervision (RSS) Team, the OE’s design team, and the Contractors. This collaboration will focus on reviewing and refining the Contractors' testing and commissioning plans to ensure timely achievement of project milestones for the EPC Contracts.
• The T&C Manager will oversee all aspects of the Contractors' testing and commissioning activities, managing the interfaces between EPC Package 1 and EPC Package 2 as necessary. This oversight will cover the entire process from dry/cold commissioning to hot commissioning, culminating in a successful completion of the commissioning process and trial run, including optimization of plant operations with the Contractors and Operations & Maintenance teams.
• The role involves direct communication with the Client’s Technical Directors and Project General Managers (PGMs).
• Attendance at Client Monthly Project Steering/Working Committee Meetings, chaired by the Deputy CEO, and any other relevant high-level meetings as requested by the Client, Project Director, or Site Officer is also required.

About you:

• The T&C Manager shall have at least 15 years of hands-on relevant experience in testing and commissioning (and operation) of large scale solid waste management projects (Waste to Energy - WTE, sludge incineration, materials recovery and food waste treatment), or experience with large scale industrial/process/utilities projects (i.e. waste, water, oil & gas, power) testing and commissioning.

• The T&C Manager shall have a relevant engineering degree or certification.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

Job Summary

The Hospital Operations Manager is responsible for overseeing the critical operational functions of the hospital, including linen and laundry services, food services, bed management, claims management, and project management. This role is integral in ensuring that all services operate efficiently and effectively, contributing to an exceptional patient experience while adhering to regulatory requirements, including the Personal Data Protection Act (PDPA). The manager will work collaboratively with multidisciplinary teams to drive operational excellence, manage vendor relationships, and oversee budgeting and financial management.

Responsibilities

1. Linen and Laundry Management

• Oversee all aspects of linen and laundry services, ensuring timely processing, distribution, and cleanliness of linens.
• Implement best practices for inventory management and track linen usage to optimize costs.

2. Food Services

• Collaborate with the food services team to develop and implement menus that meet dietary requirements and enhance patient satisfaction.
• Monitor food safety and quality standards in compliance with health regulations.

3. Bed Management

• Manage bed occupancy and availability, coordinating with nursing and admissions staff to streamline patient flow.
• Implement strategies to reduce bed wait times and optimize bed turnover.

4. Claims Management (Senior Mobility & Enabling Fund, One-Rehab, Medifund, Medifund Silver, Financial Assistance Scheme)

• Supervise the claims processing team to ensure accurate and timely submissions to agency.
• Work with relevant departments to resolve issues and improve work process efficiency.
• Analyze claims data to identify trends and areas for improvement.

5. Hospital Inspection: (Liaison Officer between MOH and SACH)

• Conduct regular inspections and audits to ensure compliance with healthcare regulations and standards.
• Prepare for and facilitate external accreditation and inspection processes.

6. Project Management

• Lead cross-functional projects aimed at improving operational efficiency, patient care, and service delivery.
• Develop project plans, timelines, and budgets, ensuring projects are completed on schedule and within budget.

7. PDPA Compliance

• Ensure all operational practices comply with the Personal Data Protection Act, protecting patient information and privacy.
• Conduct regular audit for staff on data protection policies and best practices.

8. Management Meeting

• Provide essential secretariat support for management meetings, ensuring effective communication, documentation, and follow-up on operational initiatives.
• Involve collaborating closely with leadership and various departments to facilitate discussions that drive strategic decisions and enhance overall hospital performance.

9. Collaboration with Multidisciplinary Teams

• Foster a culture of collaboration among clinical and administrative teams to enhance patient care and service delivery.
• Participate in interdisciplinary meetings to address operational challenges and develop solutions.

10. Procurement of Services & Vendor Management:

• Oversee the procurement process for services related to Linen, Food Services, and other operational needs.
• Develop and maintain relationships with vendors and service providers, ensuring quality and cost-effectiveness.
• Evaluate and negotiate contracts and service agreements to ensure quality service delivery and cost-effectiveness securing optimal terms for the hospital.

11. Staff Management

• Recruit, train, and develop staff, promoting a positive work environment and encouraging professional growth.
• Conduct performance evaluations and provide coaching to enhance team performance.

12. Budgeting and Financial Management

• Develop and manage operational budgets, ensuring alignment with organizational financial goals.
• Monitor expenditures and implement cost-control measures to maintain financial stability.
• Leverage data analytics to inform and guide operational decisions within the healthcare facility. This position focuses on analyzing performance metrics, identifying trends, and implementing data-driven strategies to enhance efficiency, patient care, and overall hospital performance.

13. Collaboration and Communication:

• Work closely with clinical and administrative teams to ensure smooth operations and high patient satisfaction.
• Address feedback and concerns from staff and patients to improve service delivery.

14. Additional Information

• Fast-paced hospital setting.
• Flexibility in hours may be required to accommodate operational needs.
• Assume other responsibilities relevant to position as delegated from time to time, including work relating to the expansion of services and development of new services or new projects.

Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field; Master’s degree preferred.
• Minimum of 5 years of experience in healthcare operations management, with a focus on services such as linen and laundry, food services, or patient management.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Proficient in project management and financial analysis.
• Knowledge of PDPA and healthcare regulations.
• Carry out other responsibilities and duties as assigned from time to time.

Job Summary

We are seeking a passonate Manager, Life & Health Insurance Product Development to join the team to collaborate closely with the Product Lead to drive the end-to-end development of life and health products. This is an exciting opportunity to contribute to the growth and innovation of the product offerings and strategies.

Mandatory Skill-set

• Degree in Business Administration/ related fields;
• Possesses 7-10 years of experience in life and health insurance, including product development, pricing, proposition development, and project implementation;
• Strong experience and knowledge of Singapore's health and life insurance products, regulations, and the latest industry developments;
• Strong conceptualization and analytical skills to develop competitive concepts of products and services;
• Good leadership skills, proven experience in managing cross-functional projects;
• Analytical, detail-oriented, results-driven, and able to work under tight timelines;
• Excellent communicator, with the ability to collaborate effectively with multiple stakeholders.

Desired Skill-set

• Insurance qualifications such as CIP, CFP, LIS, or actuarial qualifications ( ASAS / FSAS ).

Responsibilities

• Conduct market research on new product developments and analyze market trends to provide insights for product innovation;
• Monitor market developments and identify trends, differentiating product propositions, and competitive comparisons to support new product development initiatives;
• Organize and conduct focus groups with distribution teams and customers to test new product ideas and gather feedback on existing products;
• Draft and update product specifications and prepare presentations for the Executive Committee’s evaluation and approval;
• Collaborate with key stakeholders from various teams (e.g., distribution, operations, actuarial, and product marketing) to incorporate inputs into the product proposition, manage deliverables, and resolve implementation challenges;
• Prepare product launch training materials, update product-related documents (such as product summaries and factsheets), and review policy contracts, product/fund materials, and FAQs;
• Draft and communicate product launch announcements;
• Monitor and assess product performance post-launch;
• Manage and coordinate regulatory requirements and developments related to product development;
• Support the Product Lead in reviewing product performance and marketing initiatives, including campaigns and material reviews, and provide relevant inputs.