We are seeking a Business Development Manager to join our Regional Sales team. In this role, you will have the opportunity to take full ownership of the sales cycle, from identifying leads to closing deals, while collaborating with our recruitment team to deliver the full suite of solutions to clients. This position offers the autonomy to drive your success and the support needed to excel in a competitive and rewarding environment.

Key Responsibilities

• Oversee the entire sales cycle, from prospecting and lead generation to negotiating and successfully closing contracts.
• Identify, pursue, and secure new opportunities across target sectors, leveraging expertise in delivering tailored solutions and services.
• Qualify client requirements and provide tailored IT contracting solutions to address their challenges effectively.
• Collaborate with the recruiting team to source and place candidates that meet client expectations.
• Develop and maintain strong relationships with clients to drive repeat business and long-term partnerships.

Qualifications and Requirements

• Minimum 3+ years in sales, preferably in any of these such as government sector / IT Services/recruitment firms/ Consulting firms / System Integrators, with demonstrated success in managing the full sales cycle from discovery to closing.
• Good grasp of the technology market and tech recruitment processes.
• Identifying and targeting potential clients through market research and networking.
• Strong interpersonal, presentation, and negotiation skills, with the ability to work in an ambiguous environment
• Preferably someone who has experience with handling government contracts / tender proposals / and is familiar with the employment landscape

Job Description :

• SIMS/TEM sample preparation, SIMS/FIB/TEM operations.
• Material analysis (EDX and EELS analysis)
• 6S and ESH maintenance
• Equipment maintenance and new technology development.

Requirements :

• Candidate must possess at least a Bachelor's Degree, or Master's Degree in Material Science, Electron Science, Electrical Science or equivalent.
• At least 1 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in Pasir Ris.
• Able to work on shifts.
• Full-Time positions available.

Job Responsibilities:

• 2.5D/3DIC platform development.
• New unit module development and devices development.
• New process verification and qualification.
• New platform DSM setup
• Customer engagement and new product verification

Capability

• Solid semiconductor process integration and device characterization skills
• Semiconductor device physics and analysis skill.
• Experienced in 2.5D and 3DIC process development are plus.
• Skill on FMEA, control plan, DOE (design of experiment) and problem solving.
• Good communication, self-motived and avid learner

Qualification

• At least bachelor degree in microelectronics/electronics/electrical/physics/Materials engineering or other relevant fields.
• At least 7 years working experience in semiconductor R&D or related foundry experience of integration/process/device engineer.
• Working experience: 2.5D and 3DIC integration and device background are plus.
• Proficient English oral and writing skill.

Job Overview

Do you want to further develop your analytical mind to pinpoint core issue and earn the satisfaction of resolving it ? Do you like working with fellow team members to improve your job routine and environment ? Do you crave job security and yet be at the frontier of technology?

Join us at UMC (SG), a leading global semiconductor foundry company manufacturing microchips for use in the present and for the future. In course of your work, you will learn internationally acclaimed analytical skills and techniques to apply in your work and personal life. Have the chance to work with engineers from other fields and process to resolve and improve current procedures.Seize the opportunity to take part at senior level in Quality improvement competition host in Taiwan national level and earn accolades as an elite engineer with awards and certification. Be recognized as an engineer of high calibre in Singapore and internationally.

Responsibilities

1. Day to Day monitoring and ownership to timely address in-line SPC/defect/Equipment abnormality and lot handling
2. Maintain Equipment capability for production and meet production demand
3. Engage with Production line and Process Engineers to balance tool availability for production, troubleshooting and scheduled maintenance
4. Engage in Equipment troubleshooting and production quality improvement.
5. Evaluation of new equipment/materials and retrofits of Equipment for better efficiency / production quality
6. On-call support if emergency situation
7. Schedule shift on-duty

Qualifications

1. Possess at least a Bachelor's Degree in engineering in Electronic Engineering , Electrical Electronic Engineering, Chemical Engineering, Materials Science, Mechanical Engineering ,Physics, Automation, Aerospace Engineering
2. Able to think critically with strong analytical skills
3. Possess good communication skills and time management skills
4. Prior leadership or competition experience in school activities will be an advantage
5. Must be willing to commit shift work
6. At least 2 years with relevant working experience in semiconductor industry foundry

Job Description

• Collaborate with internal stakeholders to understand their procurement needs and provide support and guidelines as required.
• Conducts timely market reviews and request for price proposal (RFQ) in accordance with internal purchasing rules and guidelines.
• Negotiates quantities, prices, delivery schedule, terms and conditions of delivery and payment/contractual terms.
• Ensure timely PO execution to meet production needs.
• Drives resolution to supply chain issues affecting quality, cost, delivery or lead-time, which may includes engagement with manufacturers/sub-tiers in the supply chain.
• Identifies and realizes cost savings opportunities and execute cost reduction initiatives assigned
• Prepare all relevant weekly, monthly reports
• Other duties as assigned

Job Requirement

• Bachelor Degree in Engineering or equivalent.
• Entry level candidate or 2-3 years working experience in semiconductor industry.
• Detailed oriented, Positive attitude, self motivated, target drive.
• Meticulous and strong in numbers.
• Excellent analytical and problem solving skills.
• Good understanding of procurement best practices & industry trends.
• Strong communication and interpersonal skills with the ability to effectively collaborate with internal and external stakeholders.
• Processes the ability to read, write and communicate in Mandarin with Chinese-speaking vendors and internal Chinese-speaking stakeholders
• Self-starter with good initiative and a team player personality.
• Dynamic individual capable to work under stress and multitask in a fast-paced environment.

Job Overview

In today's information-centric world, the core of information technology lies in the semiconductor industry. UMC is a leading global semiconductor foundry company and we are sincerely inviting process engineers to join us. You have the opportunity to develop your expertise in the semiconductor industry and improve the conditions for advanced technologies through design and development experiments to provide a more stable process at lower cost and higher yield! Learn to establish a cooperative atmosphere with various manufacturers and engineers to jointly develop strategies and solutions to improve the company's efficiency.

Responsibilities

• Day to Day monitoring and ownership to timely address in-line SPC/defect/Equipment abnormality, handling and disposition
• Manage projects in productivity improvement, particularly for new processes, using process characteristic analytical tool to improve process condition and technology
• Establish process parameters for a variety of semiconductor equipment to ensure line stability
• Evaluation and development of new equipment/materials/process

Qualifications

• Minimum requirement of a Bachelor's Degree in Electronic Engineering , Electrical Electronic Engineering, Chemical Engineering, Materials Science, Mechanical Engineering and Physics
• Demonstrated experience of at least 2 years in semiconductor foundry module process
• 22/28 nanometer and below advance technology nodes experience is highly desirable
• Strong understanding of process development, optimization and troubleshooting.
• Proven leadership skills in leading cross-functional teams and managing projects related to process improvement or technology transfer
• Ability to analyze complex process issues, identify root causes, and implement effective solutions
• Experience skills including SPC, 8D reporting, DOE, FMEA and PMO is preferred
• Able to commit shift work

Job Responsibility

• Divison Director of 2.5D and 3DIC integration and device team
• Project Management and technology development of 2.5D and 3DIC integration and device.
• Communicate with customer and internal cross function team member to fulfill technology request
• Propose design rule and design test structure to quantify new process and device
• Problem solving of new technology development
• New tape out and pilot run management

Capability

• Solid semiconductor device physics and analysis skills.
• Proficiency in FMEA and control plan.
• Project management and development skill
• Excellent communication and teamwork skills.
• Self-motivated and avid learner.

Qualification

• At least bachelor's degree in Microelectronics, Electronics, Electrical, Physics or other relevant fields.
• Minimum 10 years of working experience in R&D of 2.5D and 3DIC integration and device.
• Proficient in both oral and written English.

Job Overview

Do you want to further develop your analytical mind to pinpoint core issue and earn the satisfaction of resolving it ? Do you like working with fellow team members to improve your job routine and environment ? Do you crave job security and yet be at the frontier of technology?

Join us at UMC (SG), a leading global semiconductor foundry company manufacturing microchips for use in the present and for the future. In course of your work, you will learn internationally acclaimed analytical skills and techniques to apply in your work and personal life. Have the chance to work with engineers from other fields and process to resolve and improve current procedures.Seize the opportunity to take part at senior level in Quality improvement competition host in Taiwan national level and earn accolades as an elite engineer with awards and certification. Be recognized as an engineer of high calibre in Singapore and internationally.

Responsibilities

1. Day to Day monitoring and ownership to timely address in-line SPC/defect/Equipment abnormality and lot handling
2. Maintain Equipment capability for production and meet production demand
3. Engage with Production line and Process Engineers to balance tool availability for production, troubleshooting and scheduled maintenance
4. Engage in Equipment troubleshooting and production quality improvement.
5. Evaluation of new equipment/materials and retrofits of Equipment for better efficiency / production quality

Qualifications

1. Possess at least a Bachelor's Degree in engineering in Electronic Engineering , Electrical Electronic Engineering, Chemical Engineering, Materials Science, Mechanical Engineering ,Physics, Automation, Aerospace Engineering
2. Able to think critically with strong analytical skills
3. Possess good communication skills and time management skills
4. Prior leadership or competition experience in school activities will be an advantage
5. Must be willing to commit shift work
6. At least 2 years with relevant working experience in semiconductor industry foundry

Job Overview

In today's information-centric world, the core of information technology lies in the semiconductor industry. UMC is a leading global semiconductor foundry company and we are sincerely inviting process engineers to join us. You have the opportunity to develop your expertise in the semiconductor industry and improve the conditions for advanced technologies through design and development experiments to provide a more stable process at lower cost and higher yield! Learn to establish a cooperative atmosphere with various manufacturers and engineers to jointly develop strategies and solutions to improve the company's efficiency.

Responsibilities

• Day to Day monitoring and ownership to timely address in-line SPC/defect/Equipment abnormality, handling and disposition
• Manage projects in productivity improvement, particularly for new processes, using process characteristic analytical tool to improve process condition and technology
• Establish process parameters for a variety of semiconductor equipment to ensure line stability
• Evaluation and development of new equipment/materials/process

Qualifications

• Minimum requirement of a Bachelor's Degree in Electronic Engineering , Electrical Electronic Engineering, Chemical Engineering, Materials Science, Mechanical Engineering and Physics
• Demonstrated experience of at least 2 years in semiconductor foundry module process
• 22/28 nanometer and below advance technology nodes experience is highly desirable
• Strong understanding of process development, optimization and troubleshooting.
• Proven leadership skills in leading cross-functional teams and managing projects related to process improvement or technology transfer
• Ability to analyze complex process issues, identify root causes, and implement effective solutions
• Experience skills including SPC, 8D reporting, DOE, FMEA and PMO is preferred
• Able to commit shift work

Responsibilities: 

• Develop and execute a comprehensive sales strategy for semiconductor equipment and test socket products to achieve sales targets and growth objectives.
• Identify key markets, potential customers, and opportunities for business development.
• Create and maintain a sales pipeline of prospective customers.
• Drive negotiations and close deals to meet or exceed revenue targets.
• Build and maintain long-term relationships with key customers and decision-makers within semiconductor companies.
• Provide technical expertise and consultative support to customers to ensure proper product selection and use.
• Gather customer feedback and communicate market needs to the product development teams.
• Stay informed on market trends, competitive products, and customer needs within the semiconductor industry.
• Analyse competitors and recommend strategies to maintain a competitive edge.
• Work closely with Engineering, R&D, and Product Management Teams to align product offerings with customer requirements.
• Partner with marketing teams to develop effective campaigns and promotional activities for new products.
• Collaborate with internal stakeholders to ensure smooth delivery and post-sales support.
• Prepare sales forecasts and regular reports on sales performance, market conditions, and product trends.
• Provide feedback to management on market demands and suggest potential product improvements or new offerings.

Qualifications:

• At least Diploma in Engineering, Business, Marketing or a related field (a technical degree is often preferred).
• 5+ years of sales experience in the semiconductor industry, preferably in semiconductor manufacturing equipment, test sockets, or related products.
• Proven track record of meeting or exceeding sales targets.
• Strong technical understanding of semiconductor manufacturing processes and equipment.
• Excellent communication and interpersonal skills, with the ability to engage technical and non-technical stakeholders.
• Negotiation and contract management expertise.
• Strong analytical skills and ability to interpret complex technical information.
• Ability to work independently and in a team environment.
• Proficiency in CRM tools, MS Office, and sales analytics software.
• Willingness to travel domestically and internationally as needed (up to 50%).

Job Summary:
We are seeking a motivated and detail-oriented Fab Reliability Engineer to join our dynamic team. The ideal candidate will play a crucial role in ensuring the reliability and performance of our manufacturing processes. This position involves process qualification, conformance, process change management, new process development, and wafer-level reliability testing to enhance our production capabilities.

Key Responsibilities:

• Process Qualification: Conduct thorough evaluations and validations of manufacturing processes to ensure they meet reliability standards and specifications.
• Conformance: Monitor and analyze process performance to ensure compliance with established quality and reliability metrics.
• Process Change Management: Lead and manage process changes, ensuring that all modifications are documented, validated, and communicated effectively to relevant stakeholders.
• New Process Development: Collaborate with development teams to design and implement new manufacturing processes.
• Wafer-Level Reliability Testing: Design and execute wafer-level reliability tests to assess the performance and durability of semiconductor devices under various conditions.
• Data Analysis: Utilize statistical tools and methodologies to analyze process data, identify trends, and recommend improvements.
• Collaboration: Work closely with engineering, production, and quality assurance teams to drive continuous improvement initiatives.
  
  Qualifications:
• Education: Bachelor’s degree in Electrical Engineering, Physics, or a related field. Advanced degrees are a plus.
  Experience: Previous experience in a semiconductor manufacturing environment or related field is preferred.
  
  Skills:
• Strong analytical and problem-solving skills.
• Proficiency in statistical analysis and data interpretation.
• Familiarity with process qualification, reliability engineering principles, and wafer-level reliability testing.
• Excellent communication and teamwork abilities.
• Knowledge of industry standards and best practices in manufacturi年

Job Summary:

Manage various HR functions including HR metrics reporting, on-boarding & off-boarding processes, work pass related matter, employee promotions and other staffing related. This role is pivotal in ensuring smooth HR operations and supporting organizational goals through effective HR management.

Duties/Responsibilities:

• Develop, compile, and analyze HR metrics and reports, such as turnover rates, headcount, and employee engagement statistics.
• Ensure timely submission of statutory surveys and compliance reports.
• Handle the employee on-boarding and off-boarding process, ensuring compliance with company policies and legal requirements.
• Manage Organizational Change and Personnel Movement in SAP system, ensure accurate HR records, databases and documentation are in place.
• Manage work pass applications, renewals, and cancellations in compliance with regulatory requirements.
• Coordinate and manage the promotion process, communicate promotion decisions and updates to employees, and ensure the proper implementation of new roles and responsibilities.
• Address other staffing-related matters, including yearly policy reviews, SOPs review, internal and external audits, and other related tasks.
• Provide support to employees and managers on HR-related queries and issues.
• Undertake other ad-hoc projects as assigned.

Required skills / abilities:

• Requires knowledge and understanding of relevant employment laws and regulations, such as the Employment Act and regulations set forth by the Ministry of Manpower (MOM).
• Strong analytical skills and proficiency in SAP systems and Excel.
• Excellent communication, organizational, and problem-solving skills.
• Ability to handle confidential information with discretion and integrity.

Education & Experience:

• Minimum 2-4 years of experience in HR, with a focus on staffing related matters.
• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Seniority level depends on experiences.

Job Summary

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care in St Andrew’s Community Hospital.
• To oversee and be responsible for the communications and patients’ relations matters of St. Andrew's Community Hospital, through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• Diploma/Degree or training in public relations, communications and counselling.
• Preferably has relevant working experience in hospitality or public relations or caregiver support and counselling.
• Minimum 5 years relevant experience in a managerial role.
• Is independent, dependable, self-motivated, creative, warm, outgoing and has good interpersonal relationship skills.
• Is strong in public relations and client experience or in areas of support and counselling.
• Has good organisational ability, is resourceful and is able to carry out positive communications and rapport building to enhance patients' experience of the hospital services.
• Is mature in disposition, to be able to cope with changes and demanding situation.
• Is able to discern sensitive issues and offer reasonable guidance/suggestions to solve the problem or handle the situation.
• Is resilient, calm and exercise sound judgement so as to overcome a crisis situation and prevent/minimise any negative impact on the organisation's image and staff morale.

Work Location

• St Andrew's Community Hospital / 8 Simei Street 3, Singapore 529895

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Long-term planning to support the company’s goals
• Coordinating different teams to foster an exchange of ideas and provide cross-team learning opportunities
• Assessing and analyzing departmental budgets to find ways to optimize profitability
• Inspiring and motivating employees through positive encouragement and incentive initiatives
• Communicating with stakeholders about shifting company priorities and projects
• Identifying potential problems and points of friction and finding solutions to maximize efficiency and revenue
• Identifying opportunities to expand or shift course based on market changes
• Enforcing regulatory and safety standards

• Excellent leadership skills, including the abilities to set goals, motivate and manage conflict
• Effective communication skills, including writing, speaking and active listening
• Great interpersonal skills
• Good project management skills, including strong decision-making, problem-solving and strategic planning abilities
• Exceptional time management and organization skills
• In-depth understanding of industry and company best practices for the warehouse
• Familarity with bookkeeping, inventory control practices and logistics
• Comfortable using inventory management software and other organizational computer applications
• Physical strength, stamina and the ability to walk or stand for long periods of time

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Job Overview

The future of technology is full of amazing possibilities that started in semiconductor manufacturing plants. Autonomous driving, drones, the Internet of Things – all of it is possible because of the breakthroughs in semiconductor manufacturing. From large dust-free factory to fully automated machines, this unmanned factory is not a dream but a testament of UMC daily operation in our contribution towards the future of technology. Join us and be part of UMC Smart Factory in managing complex production processes which allow you to experience first-hand on the operation of state-of-the-art factory and accelerate your growth!

Responsibilities

• Manage the production metrics of fully automated production lines
• Predictively identify and address possible production bottlenecks in a timely manner
• Coordinate resources to achieve daily production goals
• Lead in continuous improvement projects to increase productivity, staff operation efficiency and quality

Qualifications

• Possess at least a Bachelor's Degree in Electronic Engineering, Electrical Electronic Engineering, Chemical Engineering, Materials Science, Mechanical Engineering, Industrial Engineering, or Computer Science.
• At least 2 years of relevant working experience in semiconductor industry foundry
• Adept in project management as well as a strong sense of commitment
• Possess good communication skills in coordinating between relative parties
• Is self-demanding and committed to innovative solutions to complete tasks
• Proficiency in Excel(VBA) & SQL or Tableau for data analysis
• Able to commit shift work
• On duty required on weekend and Holiday
• Standby 24-hour for Fab Operation

The role of the Sustainable Gallery Manager is to ensure smooth operations of galleries operations & programmes under our management to co-ordinate programmes & event- related works.

The scope of works includes: -

1. Leading the team to ensure smooth operations of the galleries and the programmes/events
2. Manage the gallery tours & visitors’ experiences
3. Handle general email enquiries pertaining to visitors’ information and activities
4. Coordinate & Plan programmes & events-related works
5. Conduct monthly supervisions on all facilities within galleries
6. Handle general email enquiries pertaining to visitors’ information and activities

1. PRIMARY FUNCTION

Assist the Area Manager in terms of control and guidance in accordance to company’s policies and guidelines. Set targets for self and team in achieving sales target and ensures that daily operations run smoothly and efficiently. Assist company in achieving business targets in terms of revenue growth and market share.

1. ROLES AND RESPONSIBILITIES

Operations

-To ensures compliance with the company’s policies and procedures

-Perform outlet visitation checks regularly

-Shares relevant and pertinent news/information with the store/outlets staff on a regular basis

-Conduct regular store / outlets meeting to disseminate and collect information

-To ensures thorough and smooth implementation/launch of new programs or products through effective training.

-To ensures quality of products, services, outlet ambience consistently meets and/or the company standards.

-Plan and lead the Outlet’s profitability and the cost controlling measures.

-To ensure sufficient stock is in place for the day to day operation of the store.

-Plan weekly labour and scheduling, ensuring sufficient manpower in the store / outlets to secure a smooth operational flow.

-To ensure accurate and prompt submission of daily sales to Finance department.

-To reduce in product waste and minimize loss by monitoring closely on store/outlets performance.

Management Responsibilities

-Responsible for the Sales and Profit performance of each store/ outlets under your supervision.

-Conduct monthly Sales analysis and implement immediate action plan for areas of improvements.

-Manage on outlets’ petty cash expenditure.

-Monitor and responsible for Stores’ maintenance and repair costs.

-To ensure proper cash handling controls such as accurate daily cash reports, change funds and petty cash funds.

-To ensures that all new employees undergo orientation and training.

-Responsible for continuous training and staff development in terms of job knowledge and skills to improve in both service quality and outlet operations.

-To conduct performance appraisals and monitoring staff performance regularly.

-To work closely with HR department on recruitment and staff on-boarding process.

-Develop and implement effectiveness of On-Job Training for all staff.

-Coach, Motivate, Train, Retain and Develop staff’s performance to achieve company’s objectives.

-Monitor and track industry and market trends as well as consumer spending habits; develop and present action plans to achieve and/or exceed sales forecast.

-Ensure smooth implementation of new products, promotions and other sales and marketing activities through proper planning, organization and coordination of activities.

-Maintains a record of each outlet’s sales trend before, during and after the launch of any marketing activity.

-Serves as a quality controller for all signage, posters and decoration at the outlets to ensure that they are in-line with the company’s image

Quality Assurance

-Ensures and enforce that Food and Beverages are prepared consistent in accordance to company’s standards.

-Products are ordered and rotated to ensure freshness and optimum quality.

-Products are ordered in accordance to business needs and demands.

-Products are presented in an attractive and enticing manner.

-To undertake any other duties and responsibilities that assigned by the management.

Environment Conditions

Kitchen environment

Please contact/whatsapp - 96892397

• Position: Operations Supervisor/Manager (Logistic/Warehouse-WMS-MNC)
• Location: Sunview -Few bus stops from Boon Lay MRT
• Working hours: 5 days, Monday to Friday (8.30am to 6.00pm)
• Salary (commensurate on experience): Up to $5400+ AWS + Medical + Dental
• Duration: Permanent
• Industry: Logistics (MNC)

Main Responsibilities:

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards.
• Develop operational performance, financial goals, and growth plans through effective solutions development.
• Defines roles and responsibilities, plans for the department's future needs and operations; counsels employees on performance
• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to policies and procedures and maximization of flow of all incoming and outgoing material.
• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Ensuring information/knowledge resources can be readily accessed and easily retrieved
• Manages quality system and continuous process improvement within the facility.
• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations.
• Through Lean Warehousing System to implement and monitor improvement programs in cost reduction, quality improvement, safety and best practices across operations.
• Administers and communicates company policies.
• Regularly reviews performance expectations with leadership team. Providing expectations, performances planning, feedback to team members.
• Responsible for the training & development and performance discussions with staff.
• Maintain good working relationships with customers.

Requirements:

• Minimum 4 years of experience in logistics operations management providing
  overall direction, implementation, and continuous improvement in all phases of logistics solutions.
• Good working knowledge of the following operations areas – domestic distribution, ,
  warehouse management, inventory planning, , transportation management and
  logistics execution systems.
• Degree in, Logistics, Supply Chain Management or equivalent work experience in the logistics field.
• Proven transportation /logistics / supply chain management knowledge
• Strategic thinking ability, proven implementation results
• Superior customer relationship management skills
• Excellent negotiation experience with subcontractors, transporters, & vendors.

Email me at [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Roles & Responsibilities

• Possess a recognized degree in Civil Engineering with at least ten years of relevant experience.
• Lead the Project Team.
• Manage the budget and cash flow of the project.
• Ensure the quality of all works to reach the desired CONQUAS score.
• Ensure workplace safety, health and environment.
• Lead the project team in various tender and project management activities.
• Perform project, workforce and material planning.
• Coordinate with clients, consultants, suppliers, sub-contractors and other stakeholders.

The Manager for Market Development & Relationship Management plays a critical role in driving year-on-year revenue growth and fostering long-term relationships with corporate clients and unions who have committed to an S&R account. Working closely with Corporate Sales teams, this individual will be responsible for maximizing account value through upselling and cross-selling initiatives amongst existing clients and providing exceptional support to ensure client satisfaction and retention.

1. Create client relationship building platforms & events:

· Develop, propose and execute strategies to foster strong relationships with B2B clients through tailored events, networking opportunities, and relationship-building platforms.

2. Manage and service key existing S&R accounts:

· Building and maintaining a strong, long-lasting customer relationship with the S&R accounts’ management and their HR representatives.

· Overseeing the S&R account management, serving as the lead point of contact for all account management matters.

· Ensure the timely and successful delivery of the respective S&R account employees’ benefits and engagement programs against committed timelines.

3. Upselling existing customer accounts:

· Responsible for upselling and cross-selling opportunities within existing B2B accounts to increase account value and revenue against targets

· Collaborate with Corporate Sales and B2B marketing teams to develop customized solutions and proposals that address client needs and objectives.

· Implement strategies to expand the scope of services offered to key accounts and maximize revenue potential.

4. Study client feedback & recommendations:

· Gather and analyze client feedback, suggestions, and recommendations to identify areas for improvement and enhancement.

· Communicate client feedback to relevant teams for product development, service enhancements, and process improvements.

· Implement initiatives to address client concerns and enhance overall satisfaction and loyalty.

5. Performance KPIs tracking:

· Establish and track key performance indicators (KPIs) related to customer growth, account management, and loyalty initiatives.

· Monitor KPIs such as retention rates, upsell/cross-sell revenue, and customer satisfaction scores.

· Generate regular reports and updates on performance metrics, providing insights and recommendations for improvement.

Requirements:

• Bachelor's degree in Business Administration, Marketing, CRM or related field
• Proven experience in B2B account management, customer relationship management, or sales leadership roles within the events or related industry.
• Strong interpersonal skills and ability to build rapport and trust with B2B clients and stakeholders.
• Excellent communication and negotiation skills, with the ability to articulate value propositions and influence decision-making.
• Strategic mindset with a focus on driving revenue growth and fostering long-term client relationships.
• Proficiency in data analysis and performance tracking, with the ability to derive insights and make data-driven decisions.
• Experience in developing and implementing customer loyalty programs and retention strategies.
• Ability to prioritize and manage multiple projects simultaneously in a fast-paced environment

Job Summary:

Business Development Manager (BDM) is responsible for identifying new business opportunities, building relationships with potential clients, and driving revenue growth. This role focuses on expanding market reach, securing new partnerships, and fostering client relationships to achieve company goals.

Roles and Responsibilities-

• Proven experience in software sales and lead generation

• Able to analyse potential sales and see market conditions

• Meeting new clients, giving demo of our services and closing maximum deals.

• Approaching potential clients through cold calls, emails, networking and social media leads.

• Contributes to team effort by accomplishing related results as needed.

Requirements

• At least 5 Years of working experience in telecommunication industry is mandatory

• Experience with A2P messaging services / CPaaS is mandaory

• Familiar handling B2B or enterprise client especially in IT or Telecom Project in a plus

• Ability to manage accounts and maintain relationships

• Ability to work effectively with cross-functional teams

• Excellent communication, negotiation, and interpersonal skills

• Excellent organizational skills to manage multiple tasks and deadlines effectively.

• A strong focus on customer satisfaction and relationship building is necessary.

Salary & Benefits:

• Competitive base salary with performance-based bonuses.

• Opportunities for career growth and development.

• Flexible working options.

Overseeing of the service of the restaurant.
Responsible for the smooth running (opening shift & closing shift) of the restaurant.
Handle guest complaints and feedback to ensure guests satisfaction and continuous improvement in food products and services.
Provide coaching and feedback to staffs.
Monitor and maintain the operating systems of the outlet.
Ensure food quality and hygiene standard is maintained.
Greet and coordinate the seating of guests, and assign guests to tables suitable to the size of each group.
Recognise the regular guests and highlight to the Chef about the particular guest’s preferences.
Ensure guests’ requests are not delayed.
Record and report all food-related complaints to the Chef immediately.
Ensure team briefings are carried out before each service period.
Monitor and maintain the operating systems of the outlet.
Ensure that no standing bills stays on the system, and account for all voided.
Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
Handle emergency and difficult situations.
Adjust any modifications to checks or bills.
Ensure that all staff in their sections are able to describe the dishes for the evening and any extra dishes (specials) properly and are well groomed, properly attired and efficient.
Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plate and crockery.
Develop and implement service-related training programs.
Perform miscellaneous job-related duties as assigned.

R&T RECRUITMENT MANAGEMENT 12C5922 67026282