Duties and Responsibilities:

· Prepare detailed installation plans, methodology, processes and procedures for support of construction team

· Propose and oversee timelines for engineering proposals and submissions are met.

· Check and confirm the accuracy of submissions from contractors, vendors and suppliers for the work to be performed, coordinate and ensure approvals are received from client in timely manner

· Communicate and collaborate with other managers, suppliers, and contractors

Requirements and Qualifications:

· Candidate must possess at least a Bachelor's Degree.

- Self-motivated attitude with the ability to multitask and thrive in a timeline-driven environment

· Ability to work independently as well as part of a team

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Responsibilities:

• Quota carrier in charge of selling licenses & services, portfolio of Microsoft Dynamics 365, Office 365, Microsoft Azure, Mobile Solution, Custom Solution, and related Microsoft technology.
• Develop new sales leads through lead generation activities such as cold calling, social networking, marketing events, etc
• Qualify leads and provide account management in communicating effectively with prospects, customers, pre-sales team, project-delivery team. (Meetings, Tenders, Quotations, Costing, Proposal, Presentation etc.)
• Maintain appropriate levels of involvement in customer issues requiring resolution including enquiries, meetings, payments and other matters requiring field services leadership and management.
• Continue to build and grow personal knowledge of industry trends and related company solution offerings, as well as your general business management skills.

Requirements:

• Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Business Studies/Administration/Management, Marketing, Commerce or equivalent.
• Fluency in both written and spoken English.
• At least 1 year of working experience in the related field is required for this position.
• Microsoft Dynamics 365, Dynamics CRM, Dynamics AX, Azure, Office 365 experience will be an added advantage, or similar Solution Sales experience.
• Travelling is required for this position including overseas business trip and possess own transport.

Implementation Manager

Do you want to work as an Implementation Manager delivering customer focused solutions?

About us

We are Thredd, formerly Global Processing Services. Thredd sits at the heart of the global payments revolution, processing billions of transactions annually across 44 countries for the world’s leading FinTechs, digital banks, and embedded finance providers. We are certified by Mastercard and Visa to process and manage any credit, debit or pre-paid card transaction globally. We enable the emerging payments industry to deliver breakthrough innovations through a unique combination of proprietary technology, its people and partners.

About the role

The Implementation Manager will be responsible for delivering customer focused solutions from requirements definition, building and integration, testing, go live and hand over to support functions. You will own the delivery of a portfolio of new and existing client projects and programmes through all of stages mentioned above.

You will work closely with colleagues, clients and third parties (issuers, schemes, card bureaus and suppliers) to document and agree requirements, document proposed configuration to meet those requirements, identify ways to phase delivery to aid the client in realising revenue, configure our platform accordingly, assist in their integration using Thredd infrastructure and API’s and test cards and products to ensure they work as expected.

What you will be doing

· Building and managing relationships with all parties involved in implementation delivery

· Managing and delivering a portfolio of client projects and programmes

· Working with clients to capture requirements, identifying potential gaps and solutions, documenting these, producing product setup forms and ensuring they are reviewed and approved

· Guiding clients and managing expectations on delivery timescales (including options to phase delivery), potential common hold-ups and associated ways to mitigate them

· Providing guidance to clients and third parties on integration with us

· Configuring our platform in both test and production environments

· Performing final “pavement testing” to confirm end-to-end configuration is correct and working as expected, and rectifying any identified issues

· Providing a smooth and effective hand over to the Operations and Account Management functions post implementation

· Creating and maintain a Thredd implementation plan including milestones, tasks, responsibilities and dependencies

· Scheduling regular progress calls with clients and third parties

· Advising on impact of potential challenges and delays as well as offering workarounds

· Ensuring all documentation is produced is of a high quality

· Identifying and managing risks and issues, and delivering owned tasks and actions

· Liaising with product and technical teams, raising JIRA tickets as necessary

· Analysing and where necessary, escalating issues found during implementations to identify short-term fixes and long-term solutions

· Ensuring internal reporting systems are kept up to date

· Contributing to and delivering own internal continual improvement initiatives

· Maintaining internal documentation

· Acting as first line technical support and troubleshooting where issues are found

· Building deeper knowledge of the industry, business product and system capabilities

What you will bring

· Proven experience working in an Implementation role delivering focused solutions

· Fluent in English and 1 local languane

· Experience working in the payment industry and with card schemes would be desirable but not essential

· Proven project management skills

· Experience with JIRA and Salesforce – Desirable

· Strong communication skills with internal and external stakeholders

· Client facing and experience working with third-parties

· The ability to deliver multiple projects in parallel

Additional Information:

We employ a hybrid working model so you would be required to work from the Singapore office 50% of the time. Thredd operates in a secure environment and all candidates will be credit and background checked to the extent permitted by law. Work location is at 168 Robinson Road Capital Tower.

• Manage team of beauticians and spa therapists
• Brand Advocacy: Promote and represent the ONLY brand with passion and a deep understanding of all our services, effectively communicating our value to clients.
• Sales Performance: Achieve and exceed assigned personal and company sales targets, leveraging your experience in handling and closing high-ticket sales.• Leading outlet to achieve sales target
• Provide professional consultation and advise customers on suitable beauty products and treatments
• Handling customer complaints, motivate staff morale, provide guidance to staff
• Handle customer enquiries
• Ensure good customer experience and service standard

• Treatment Expertise: Perform face, skin, body, hair, and scalp treatments with excellent skill and service attitude, making professional recommendations on products, treatments, and packages.
• Customer Service Excellence: Provide outstanding customer service with a professional touch, playing an active role in customer referrals and retention.

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Responsibilities:

• Approach potential customers, build and maintain own specific relationship maps for your territory, incorporating both existing relationships and aspirational contacts.
• Manage current customer expectations while expanding reach and depth within the assigned territory.
• Negotiate favorable pricing and business terms with large commercial enterprises by emphasizing value and ROI.
• Demonstrate resourcefulness when tackling challenges that defy easy solution.
• Have intuitive sense of necessary steps to close deals and secure customer validation.
• Identify a comprehensive set of business drivers behind every opportunity.
• Ensure high forecasting accuracy and consistency
• Exhibit strong ambition to grow the business as a leader in the country, demonstrating high efficiency and motivation for career success.

Requirements:

• Posseses over 5 years of closing experience, with a blend of field sales in mid-market and enterprise segments, specializing in the Telecom and FSI sectors within the IT industry, as well as Government, Manufacturing, Retail and Transportation sectors.
• Previous experience with vendors or system integrators are added value.
• Sales experience in the software industry, with a preference for ITSM, ITOM, Cloud, Saas, BI, ITOPs, CRM/ERP sales experience.
• ITIL certificate is plus point.
• A strategic thinker who is proactive, goal-driven, and results-oriented.

We are a paediatric clinic located in Tanglin (Napier MRT). We are seeking a dedicated and enthusiastic Clinic Manager to join our growing team. This position offers an exciting opportunity to be part of a dynamic team and contribute to the growth and success of our clinic.

Key Responsibilities:

• Oversee clinic operations and team of staff
• Assist with daily clinic operations, ensuring smooth and efficient workflow
• Greet and comfort children and their families

What We're Looking For:

• Comfortable and confident working with children
• Strong communication and interpersonal skills
• Hardworking, reliable, and detail-oriented
• Team player with a positive attitude
• Able to lead a team effectively
• Adaptable and open to change in a fast-paced environment
• Willingness to go the extra mile to ensure excellent patient care

This is an exciting opportunity to contribute to the well-being of children and make a meaningful impact in a dynamic, supportive work environment.

For any enquiries, drop our team an email at [email protected]

(A) Job Summary:

To oversee and check the development of all 3D Models created and to co-ordinate with relevant Consultants to ensure all 3D Models produced are aligned with Consultants’ design intent.

(B) Essential Job Functions:

The BIM Manager is responsible, but not limited to, the following:

Planning & Programming

• Ensure design co-ordinations and the development of 3D Models and fundamental approval are in accordance to schedule.

Quality

• Ensure 3D Models created capture all instructions or changes issued by Consultants.
• Co-ordinate process of 3D Models development and ensure Models are delivered within sufficient time frame for co-ordination of MEP and other trade works.
• To highlight discrepancies in Consultants’ drawings and obtain resolution during process of 3D Model development.

Safety

• Responsible for the compliance to safety & occupational health practices to be implemented at Design Section and Design subcontractors with IMS safe work methods.
• Responsible for site implementation of safety standards to comply with IMS safe work methods.

(C) Minimum Qualifications:

• Degree or Diploma holder.
• Excellent BIM operating skill.
• At least 8 years of design co-ordination experience with Architectural and structural trades in the building construction industry.
• Able to work independently with experiencefor at least two large scale construction projects.

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Job title: Branch Customer Acquisition Executive (Station at bank/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting services to client based on their needs and requirement
• Self-Motivated and independent
• Follow up with customers regarding their application
• Meeting sales target set by company
• Acquiring sales compliantly with honesty and integrity
• Others

Requirements

• Require hunter skills
• You have unparalleled drive and verbal communication skills
• You persevere through rejection with ease
• Maintain a beginner’s mindset (hungry to learn)

Minimum Qualification

• “N” Level with 5 Credits Pass including Math

Additional info

• 6 working days
• Bank branches operating hours.
• Need to work on Sunday/ PH according to work schedule
• $2100 + high incentive

Selected candidate will be assigned and station at Bank Branches promoting our company services.

Position open to locals only.

We're looking for an efficient team manager to join us in Katong!

The Manager bears overall responsibility for the profitability of the establishment, and oversees all of the establishment’s operations, i.e. both customer-facing and back of house activities (e.g. kitchen, inventory management).

Duties may include:

• Plan, organise, and direct an establishment’s operations.
• Support back of house activities and other operational support functions (e.g. customer service, shift scheduling, cashiering, closing of till, ordering inventory, office paperwork).
• Manage inventory, resource requisitions and purchases.
• Oversee staff recruitment and training.
• Implement strategies to boost staff attitudes, morale and motivation.
• Maintain food standards and quality control.
• Analyse establishment’s performance and review operational processes to identify opportunities for innovation and/or application of technology, as well as improvement of work practices.
• Develop and implement strategies to achieve sales targets, tailored to customer profiles.
• Submit proposals to Management on improvements to the establishment (e.g. process improvement, repair and renovation).

✨ Description:

Should be well-groomed with an outgoing and friendly attitude, be able to work well under pressure in a fast paced environment, and be a great team player who thrives in working with a multi-cultural team and customers. Diligent, dedicated, and enthusiastic, possess exceptional interpersonal skills, and be someone who is able to maintain composure in stressful situations.

Working Days and Hours

• Full-time (5-6 days a week)
• At least one weekend required

Working Location

Katong

· Project Planning:Define project scope, goals, and deliverables in collaboration with stakeholders.
Develop detailed project plans, timelines, and schedules.
Estimate resources and budgets for project completion.

· Budget Management:Prepare and manage the project budget.
Monitor financial performance and ensure costs are controlled.
Approve expenditures and ensure cost efficiency.

· Resource Management:Coordinate with architects, engineers, and contractors to ensure project requirements are met.
Procure materials, labor, and services, ensuring quality and adherence to the project timeline.
Ensure the availability and proper allocation of resources (staff, equipment, materials).

· Risk Management:Identify potential risks and develop mitigation strategies.
Address unexpected delays or issues that may arise during the construction process.
Ensure compliance with safety and regulatory standards.

· Team Leadership:Lead and motivate construction teams, ensuring tasks are completed as scheduled.
Collaborate with project stakeholders, clients, and other parties involved.
Communicate regularly with clients and provide project updates.

· Quality Control:Oversee the quality of work throughout the construction process.
Conduct inspections to ensure the project meets design specifications and standards.
Ensure the use of appropriate construction techniques and materials.

· Documentation and Reporting:Maintain project records, including contracts, change orders, and progress reports.
Provide regular updates on project status to stakeholders and upper management.
Prepare project closure documentation, including final reports and as-built drawings.

• Able to prepare tender including the pricing for management's review
• Able to prepare budgetary breakdowns and present cost reports to management
• Able to prepare cash flow projections for management's review
• Able to discuss variation works and final account for the main contract with consultants
• Able to call quotation, prepare quotation comparison and negotiate with subcontractors prior to award of subcontract works
• Able to attend and handle tender interviews

• Degree in Building Management Quantity Surveying
• Minimum 5 years of relevant working experience in a construction company
• Independent & able to meet dateline set

• Assist the project manager in all site activities
• Coordinate with main contractor and consultants
• Planning, managing and ensuring the smooth implementation and monitoring of projects assigned to complete within the specified time and desired quality.
• Site administration and management which include site safety and control of materials /plants on site.
• Monitoring work schedules in accordance with the master's program
• Monitoring progress and expediting smooth progress of works on-site to meet targets.
• Ensure that all projects are delivered on time, within the scope and within budget
• Ensure that work is implemented in accordance with approved drawings, contract specifications and regulatory requirements.
• Monitoring of project activities including work progress and quality, performance of manpower requirement and ensuring that proper recording and or documentation of site works are carried out properly

• 7 years of relevant experience.
• Degree in Civil Engineering or equivalent. Diploma holders or equivalent or mature candidates with relevant experience and proven track records will also be considered.
• Able to work independently and cope in a fast-paced environment.
• Well-versed in construction sequence, principles and regulatory requirements.
• Independent, diligent, meticulous and highly motivated with excellent team spirit.

- to take charge of purchasing of stocks

- manage the inventory for stocks

- to determine outlet alcohol sales price

- in charge of the POS system for daily operations

- monthly rostering for staff on duty

- ensure daily operations at bar counter operate smoothly

- daily settlement of invoices and receipts

About Chambers International

Established in 1980, Chambers International, has built a strong presence in Singapore as a reputable group of companies providing a comprehensive range of professional real estate consultancy services, including integrated facilities management and strata title management.

We're Hiring!

Responsibilities:

• Responsible for planning, implementation and review of Management Corporation’s decision and policies encompassing both routine and cyclical maintenance.
• Regulate/control the use of common properties.
• Control of cleaning, security, landscaping, building maintenance departments and contractors and provide necessary certification of completion of jobs undertaken by contractors and make recommendations for payment thereof.
• Prepare and implement planned maintenance program for the suitable maintenance, improvements, additions & alternations, and repairs & redecoration of the common properties.
• Carry out regular inspections of the common properties in the condominium to ensure that these are in satisfactory and serviceable condition and properly maintained up to standards required by the relevant authorities and the Management Corporation.
• Advise Management Corporation and administer the function and affairs of Management Corporation in compliance with Building Maintenance and Strata Management Act (BMSMA).
• Provide innovative and practical ideas including on-going review of work method, cultivation of corporate objectives, staff training and knowledge enhancement, contract specifications, to meet needs of Management Corporation and subsidiary proprietors.
• Establish rapport with Management Corporation’s members and subsidiary proprietors/ residents and all staff and contractors of the condominium.
• Liaise and coordinate with relevant government bodies, managing agent and legal advisors, to enhance effectiveness of Management Corporation and to achieve successful completion of Management Corporation’s projects.
• Organize weekly staff meetings and monthly Management Cooperation meetings and annual general meeting. Prepare agendas, minutes of meetings and annual reports.
• Ensure that the financial administration of Management Corporation’s operation is in accordance with standard practice, BMSM Act and financial rules.
• To charge and collect on behalf of the Management Corporation from subsidiary proprietors and residents, management fees, sinking funds and any other charges as payable and falling due from time to time and to issue receipts on behalf of the Management Corporation for all sums received.
• Monitor arrears level and initiate action for recovery, by taking all necessary steps to recover any such sums of money owning to the Management Corporation. This may require preparation of demand letters, preparation of documents for legal action as and when necessary.
• Formulate and administer effective payment control.
• Administer accounts to ensure these are within budget limits.
• Ensure preparation of accurate and timely monthly financial reports and annual budgets in accordance with statutory requirements.
• Verify accuracy of all payments made by the Management Corporation.
• To attend to all correspondence and inquiries relating to common property on behalf of the Management Corporation. Advise and propose the necessary remedial actions or steps required.
• To manage and maintain proper and updated records and files of correspondence, documents and materials pertaining to Management Corporation matters and to maintain and update the register of subsidiary proprietors and residents’ particulars.
• Provide the necessary secretarial services to the Management Corporation and sub-committees as may be appointed from time to time, including the preparation and upkeep of minutes and resolutions for necessary action and record purposes.
• Provide editorial support for publication of newsletter, annual general meeting reports, etc.
• Staff Management
• Conduct regular weekly staff meetings, to review work plans and status of projects, etc.
• Check on staff integrity and maintain, and ensure compliance with Management Corporation employee house-rules and guidelines.
• Motivate staff to increase and improve overall productivity and work standards.
• Conduct open performance appraisal with staff concerned.
• Recommend and propose necessary staffing structure and manpower requirements as may be needed from time to time.
• Inculcate teamwork and team efforts within all departments and in the overall context and structure of estate.
• Recommend and propose required disciplinary action for recalcitrant staff and workers.
• Ensure proper records kept of all staff matters, including Saturday-off privilege, urgent day-off, annual leave, update of personal particulars, etc.
• Ensure overall service provided by all departments and staffs are satisfactory and within the job requirements and employee guidelines laid down by the Management Corporation.

Requirements:

• Degree / Diploma in Building & Estate Management or Hospitality Management
• Certified Fire Safety Manager (preferred)
• 3 to 8 years of relevant working experience
• Knowledge of Building Maintenance & Strata Management Act

Interested applicants please indicate with details in your resume:

• Notice period/Intended start date
• Last drawn and/or current salary
• Expected salary
• Reasons for leaving current and/or last employment
• Position applied for in the email

We regret that only shortlisted candidates will be notified.

Other Information:

This position involves multiple workplace locations in Singapore.

Key accountabilities:

• Managing a portfolio of key accounts effectively

• Cultivate strong relationships with multiple senior stakeholders with a consultative approach

• Achieving and exceeding agreed show and personal revenue and profit targets

• Undertaking research to understand the market objectives, aims and ambitions of your client base

• To work closely with and within each business to identify its aims, objectives and requirements

• Tailor opportunities available, creating strong partnership propositions

• To identify new sales opportunities and develop them into long-term relationships

• Work closely with other departments, content, marketing, and sales to operate as one team

• Open to taking on leadership and support of leadership roles on occasion

• Open to mentoring others

• Attend events and liaising with exhibitor and sponsor clients onsite to ensure that their contract is fulfilled and all their concerns and needs are addressed

• Keep up to date via a wide range of material including various industry publications relevant to the topic areas and audiences of assigned conferences for developments and trends in the industry.

Skills Required:

• Professional certification or Diploma in Sales & Marketing

• Proven work experience in event & travel industries

• Strong communication skills

• Be fluent in English

• Team player, positive attitude and energetic

• Be able to travel overseas when required

Key Responsibilities:

Manage catering operations for efficiency and profitability, maintaining food quality and hygiene standards.

Recruit, train, and manage staff, promoting a positive work environment and conducting performance evaluations.

Build strong client relationships, addressing inquiries and resolving issues promptly.

Monitor budgets and profitability, preparing financial reports for strategic planning.

Collaborate on promotional strategies and identify growth opportunities in catering.

Plan and execute catering events, ensuring all details are managed effectively and liaising with vendors.

Previous restaurant management or catering experience, preferably in a leadership role.

• Offers potential for career growth through its diverse product offerings
• Values environmental responsibility and sustainability in its chemical products

About Our Client

The company is an established MNC in the industrial and manufacturing industry with over 5000 employees worldwide. Known for its commitment to innovation and quality, the company has a significant global presence and a strong reputation in the engineering and manufacturing sector.

Job Description

• Strengthen relationships with current customers, ensuring consistent satisfaction with products and services.
• Identify opportunities for improving or expanding product offerings within existing accounts.
• Actively prospect for new customers by identifying market needs, analyzing customer requirements, and introducing alternative or innovative chemical products.
• Leverage customer feedback to drive product development and offer suitable alternatives based on market demand.
• Collaborate with both customers and suppliers to evaluate products and provide feedback.
• Communicate customer needs and feedback to suppliers, offering data and insights that could lead to product enhancements or new grade introductions.
• Introduce alternative product grades based on feedback from customers and supplier suggestions.
• Prepare, review, and deliver accurate pricing and product quotations to potential and existing customers in a timely manner.
• Ensure alignment with customer expectations and company margins.
• Coordinate with suppliers and internal teams to ensure timely delivery and fulfilment.
• Source and evaluate suppliers from various countries, utilizing the company's global subsidiary network to find cost-effective and high-quality products.
• Expand supplier base beyond the main headquarters (e.g., Japan), focusing on alternative suppliers for competitive advantage.
• Take proactive measures to improve customer satisfaction by addressing concerns promptly and ensuring excellent customer service.
• Regularly communicate with customers to identify pain points and ensure resolution.
• Submit regular sales activity reports to the Assistant Sales Manager, detailing accomplishments, challenges, and customer updates.
• Track key performance indicators (KPIs) and sales metrics to monitor progress.
• Gather and submit data required for budget meetings held in June and December, supporting financial planning and forecasting.
• Provide insights into sales trends, product demand, and potential opportunities or risks.
• Handle any other duties or special projects assigned by senior management, contributing to the overall efficiency and growth of the sales department.

The Successful Applicant

• At least a 5 years of experience in sales, with a focus on the chemical industry or a closely related field (e.g., manufacturing, materials science etc).
• Experience in B2B sales is often highly valued.
• Proven ability to drive the sales process from plan to close
• Highly motivated and proactive approach to potential business and establish good relationship with customers and suppliers.

What's on Offer

We encourage qualified candidates who are passionate about sales and the industrial and manufacturing industry to apply. This is a great opportunity to join a globally recognised company and enhance your career.

Contact

Tiffany Wong (Lic No:R22110815 / EA no: 18S9099)

Quote job ref

JN-012025-6638480

Phone number

+65 6416 9801

Michael Page International Pte Ltd | Registration No. 199804751N

Our Purpose

At Xero, weʼre here to make running a business beautiful. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, weʼre not only helping small business, weʼll be building a stronger economy that can change the world.

How youʼll make an impact

As a Product Manager you will be responsible for driving customer and business value through ownership of new and existing products. You will manage products end-to-end, from early-stage research and ideation, through to implementation and improvement over time. Your impact will be measured by key commercial and customer success metrics. You will be comfortable working autonomously where appropriate, with the support of your product leadership team.

What youʼll do

● Actively network across Xero to understand how products fit into Xero's strategy, objectives and future

● Work directly with the customer to conduct research, collect insights or validate understanding, getting support from the broader product function as required.

● Use customer data and insights particularly in assessing value and viability risks, to inform product roadmap and planning

● Define the scope of the customer problem and frame possible solutions to test, validate and refine with the support from relevant team members

● Build strong relationships with the broader product function’s teams, collaborating effectively with your internal stakeholders

● Participate in developing a strategy for the product line, including securing funding, resourcing

● Taking an active role in the annual and quarterly OKR process, with support from product leadership

● Take responsibility for managing risks (in line with Xero Risk Management Standard) arising from non-functional concerns including security, privacy, regulatory change and compliance, accuracy, responsible data use and availability: consulting with stakeholders and leading trade-off decisions

● Develop product roadmaps to execute on the product strategy, and can manage a product to its roadmap

● Take responsibility for establishing team delivery cadence and rituals, and facilitating these as required

● Develop an effective release strategy, with the support from relevant team members

● Work collaboratively with the product function to ensure an effective launch

● Monitor the overall commercial & customer results of the product line, working with other product team members to support as required

● Monitor and analyse the ongoing performance of a product

● Determine where improvements to the existing product can be made or scheduled

● Provide support between stages of product development to ensure continuity and cohesiveness, and alignment of product to strategy and roadmap

● Manage a product across the end-to-end lifecycle (e.g. launch through to sunset) to ensure maintenance and support throughout the life of the product

● Work as a tie-breaking decision-maker, ensuring where the product team cannot get to consensus, the product manager will weigh up all inputs and make the decision

● Support recruitment of new Xero's as required, ensuring team members are high quality, fit Xero's culture, and are on-boarded effectively

Success looks like

● Your work is contributing to team OKRs

● You are responsible for the establishment of OKRs for your product

● You understand our customers and their problems

● Your roadmap is being executed according to plan and you are focused on the most important initiatives

● All individuals working on and around your product understand what’s being built, why it’s being built and when it needs to be delivered

● You have strong relationships with your stakeholders who are engaged and have a thorough understanding of your vision, strategy and roadmap

● You have clearly defined product success for your team, with key customer and commercial metrics articulated and constantly measured

● You demonstrate and amplify Xero’s Values

What youʼll bring with you

Critical competencies

● Love customer problems:

○ Plans, runs, documents and synthesises user research initiatives using standard frameworks to deliver impactful insights for Xero

○ Uses multiple techniques to interrogate customer evidence to accurately identify and define problems customers care about

○ Develops and justifies well thought through MVP/MLP solutions to solve customer problems

○ Designs and executes experiments to validate solution options with quantitative and qualitative evidence

● Look to the future:

○ Clearly articulates the product’s value, functionality, and competitive industry trends, to act as a trusted source of information for the product/domain

○ Develops a product strategy and roadmap in line with Xero’s strategy to guide product decision-making and long-term goals

○ Generates new ideas to drive more innovative and creative products

● Work the Xero way:

○ Effectively groups and prioritises stories, bugs and chores, managing both team capacity and release timeframes

○ Effectively applies and advocates for Xero’s PM ways of working to improve team operations

○ Effectively manages releases, including developing accompanying assets, to deliver incremental value to the customer

● Demonstrate commercial acumen:

○ Accurately sizes market / segments by number of customers and financial value, relative to acquisition and pricing assumptions

○ Defines a product’s success criteria to align stakeholders to a shared idea of product success

○ Makes evidence-based decisions based on analysis of commercial, customer and product requirements to guide team progress

● Do it together:

○ Facilitates meetings with predefined structures or scripts (e.g., stand ups, IPM’s, and retro’s) leading to clear actions for a team to progress with

○ Communicates effectively as a product evangelist across the entire product lifecycle foster alignment and buy-in to the product vision

○ Actively collaborates with other functions to drive successful collaboration on products and outcomes

● Explore the data:

○ Conducts objective, rigorous and accurate analysis, making logical and defensible inferences where data is incomplete

○ Communicates complex data and insights with impact across both junior and senior stakeholders

○ Integrates data from multiple systems, sources, and people to deliver new insights to the team

Experience

● Experience with agile processes in a software development environment

● Demonstrated experience collaborating with diverse stakeholder groups to realise customer / commercial outcomes

● Experience defining product roadmaps and long term planning

● Ability to influence outcomes in a variety of contexts

● Experience with accounting software desired but not a must

● Understanding of the SaaS / Fintech / Accounting industry and / or adjacent sectors relevant to Xero

● Demonstrated experience in managing and leading a cross-functional team to deliver customer / business outcomes

EA licence 15C7529

EA Personnel R1985185

Our client, a Chinese petrochemical company engaged in the production and distribution of various petroleum and chemical products with more than 3 billion (USD) in operating revenue.

Reporting to the General Manager, the Finance Manager will be responsible for the financial management of the joint venture (JV) in Middle East. In addition, the incumbent will establish a financial management system, and manage relationships between the JV and its shareholders.

Successful candidates can look forward to working within a strong and integrated team with career progression opportunities within a reputable organization.

REQUIREMENT

• Degree in Business, Accountancy, Banking & Finance or equivalent from a Reputable University
• Working experience is Big 4 Auditing firm is an advantage
• At least 8 year(s) of working experience within Petrochemicals, oil & gas, or related industry
• Impressive abilities in interpersonal and communication skills, enabling the establishment of robust connections with key stakeholders.
• Willing to travel to Middle East to view the project development
• Fluent Mandarin is required to communicate to Chinese counterparts.

Interested applicants kindly use the apply button or send in your application in MS word format to Kelvin.Tan(at)onyxrecuit.com.sg(R22111268| EA: 18C9213)

*We regret that due to potential volume of responses, not all applicants be contacted.

Purpose

Engineering’s role is focused on reassurance, keeping our people and our customers safe, ensuring that in every aspect of our operation we have industry leading performance and that our various fleet programmes are delivering to plan, budget and specification. Engineering’s ambition is to be one of the world’s highest performing, customer centric and progressive engineering teams.

The Engineering Manager ensures the delivery of operational excellence at allocated station(s) to enable our customers with a safe and exceptionally reliable travel experience that supports our brand and business.

Key Responsibilities

CAMO Maintenance is an operational critical section in Engineering Department that delivers a safe, reliable and cost-effective line maintenance service to the company as well as our third party customers in the global network.

The Engineering Manager is accountable for the Engineering budget, operational and commercial performance at allocated station(s) and ensure we deliver our customers with a safe and exceptionally reliable travel experience that supports our brand and business.

Responsible for:

• Manage the day to day engineering operation
• Ensure the maintenance carried out on company and third party aircrafts meet the Company / Customer / Authority’s requirements and standards
• Review and implement local strategies to achieve effective, optimum planning and utilisation of station resources including people, equipment, facilities and aircraft spares
• Manage the availability, serviceability and cleanliness of station ground equipment, vehicles and facilities
• Manage and oversee third party supplier performance (technical, ramp services, de-icing, refueling etc.).
• Supervise and certify aircraft maintenance
• Ensure compliance with local Occupational Health & Safety standards and regulations / guidelines
• Ensure meeting of station productivity, costs, revenue and operating budget targets
• Lead, support and encourage own team to achieve success
• Develop employees with high potential and identify learning opportunities to ensure appropriate training and development and execute succession plans

Requirements:

Academic Qualifications

• Engineering degree or Aircraft Maintenance Licence with appropriate aircraft type endorsement

Knowledge, Skills, Training and Experience

• Minimum 10 years’ experience in aircraft maintenance industry in a certifying engineer or equivalent
• Experience of managing team and deliver high performance
• Solid operational and technical knowledge
• Ability on creating and maintaining a robust safety culture
• Ability to build strong and effective relationships with internal and external stakeholders
• Strong commercial and business acumen

Competencies

• Developing Professional Expertise
• Analysis and Problem Solving
• Planning and Organising
• Continuous Improvement and Innovation
• Communication
• Interpersonal Effectiveness
• Leading and Engaging Teams
• Developing and Recognising Others

Your main responsibilities will include:

• Building and maintaining strong relationships with key clients, understanding their business needs, and ensuring their satisfaction with products or services
• Developing and executing strategic account plans to drive growth and maximize revenue from key accounts
• Acting as the primary point of contact for key clients, addressing their inquiries, resolving issues, and proactively identifying opportunities for upselling and cross-selling
• Conducting regular business reviews and performance analyses for key accounts, providing valuable insights and recommendations to enhance client partnerships
• Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients
• Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market
• Analyzing competitor activities and market dynamics, adjusting account strategies accordingly to maintain a competitive advantage
• Keeping track of key performance indicators (KPIs) and key account metrics, using data-driven insights to measure success and drive continuous improvement
• Collaborating with internal teams, such as sales, marketing, and customer support, to deliver exceptional customer experiences and meet client expectations
• Staying updated with industry trends and market developments, anticipating changes in clients' needs, and tailoring solutions to meet evolving requirements

Key Requirements

• You have a diploma/degree in Sales, Marketing, Business Administration, or a related field
• You have a strong track record of success in key account management
• You have experience in delivering client-focused solutions
• You can analyze and draw inferences from data
• You possess excellent communication & interpersonal skills
• You demonstrate the ability to communicate, present and influence credibly and effectively at all levels of the organization