Duties and Responsibilities

• Provide quick, responsive, quality and consistent response via phone, WhatsApp chats, emails, live chat.
• Ensure calls pick up within 3 rings
• Promote our services and advise on company information to customers via phone
• Provide after sales services including resolve customer issues, gather customer feedbacks and ensure customer satisfaction
• Coordinate with the logistics team to ensure timely delivery of products and services to customers.
• Maintain and update customer databases, ensuring accuracy and completeness.
• Prompt customers relevant questions to determine nature of problems

Job Requirements

• Minimum "N"-Level/SPM
• Customer-focused mindset with good verbal communication skills
• No job experiences required. Training will be provided.

Job Description :

• Monday - Saturday (Office Hours 8.30am - 5.30pm)
• Option for 5 days and 6 days work week
• Career progression to Assistant Manager

Remuneration and Benefits

• Initial monthly remuneration of $2,600 - $3,000.
• 12-14 days of annual leave
• Fringe benefits include free music courses and medical insurance coverage.

Work Location
Bedok Headquarters (Nearest MRT: Tanah Merah/Simei/Tampines West)

Job Overview:

The HR & Admin Executive will support the full spectrum of HR operations and administrative functions, ensuring smooth day-to-day operations of the office. This role involves assisting with office management, employee onboarding and offboarding, procurement of supplies, performance management, and maintaining employee records in compliance with Ministry of Manpower (MOM) guidelines.

Key Responsibilities:

HR Operations & Administration Support:

• Assist with a variety of HR operations including administrative duties related to employee records, payroll, and benefits management.
• Maintain employee records (attendance, EEO data, etc.) ensuring compliance with policy and legal requirements.
  

Office Management & Procurement:

• Assist with managing office supplies and pantry items to ensure smooth daily operations.
• Oversee the procurement of stationery, ensuring proper inventory and ordering as necessary.
  

Employee Onboarding & Offboarding:

• Assist with onboarding new employees, including issuing uniforms and maintaining uniform inventory records.
• Manage the offboarding process for departing employees, including work pass applications, renewals, cancellations, booking flight tickets home, and ensuring compliance with Ministry of Manpower (MOM) and dormitory guidelines.
  

Performance Management:

• Support the implementation and management of performance processes, ensuring timely and accurate performance evaluations.
  

Compliance & Legal Requirements:

• Ensure all HR and operational processes comply with relevant labour laws and MOM regulations.
• Keep employee records up to date and aligned with legal requirements.
  

Ad-Hoc HR & Operations Support:

• Provide support for any additional HR or operational matters as needed, assisting managers with various tasks to ensure smooth operations.
  

Job Requirements:

• Good knowledge of Ministry of Manpower (MOM) Employment Laws and Labour Laws.
• Proficient in MS Office; experience with HR systems like Quick HR or Infotech is a plus.
• Strong organisational and time-management skills to handle multiple tasks efficiently.
• Excellent communication and interpersonal skills to engage with employees at all levels.
• Strong problem-solving and decision-making abilities.
• High level of ethics and reliability when dealing with sensitive information.
• A diploma in Human Resources, Psychology, Business Administration, or IHRP-CA certification would be advantageous.

Specific Job Role:

• Primary role of generating and analyzing data in system to output as useful information for decision making by management.
• Future analysis for management decision making process.

Responsibilities and Duties:

• To study into the late billing and late costing issue (AR management) - GRF, Ocean, Air
• To study into profitability by drawing data from system
• To support in reports generation for budget
• To be a team member of innovation to drive productivity and improvement through IT software
• To power BI to enhance the data visualization of individual departments.
• Provide actionable recommendation based on data findings to support strategic planning, process improvement and optimization initiatives.
• To be contributing to innovative team as a driving member at CargoWise implementation.
• To assist in overall administration in the event of upsurge in CEO and COO offices

Qualification:

• Degree or Polytechnic Diploma in any dripline
• Be converse in Excel spreadsheet
• Be numerate
• Ability to write well
• Experienced with above skills without higher qualification might be considered

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

About the Role:

• Assist the Building Manager in the daily operations
• Manage all Sub-Contractors, supervise & coordinate Facility Management activities and ensure all works adhere to legal regulations
• Preparation of monthly and incident reports pertaining to the site(s)
• Ensure smooth operations on site(s)
• Manage ad-hoc project(s)
• Facilitate incident investigation whenever necessary

About You:

• Degree / Diploma / Higher Nitec in Building Services / Facilities Maintenance or Mechanical / Electrical Engineering or equivalent
• 2 to 3 years relevant experience in property / estate / facilities management or building / facilities maintenance
• Knowledge in building works and facilities management
• Possess good communication skills in liaising with both internal and external stakeholders

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

Scope:

1. Raise a higher awareness of BCS among organisations and the general public

2. Event Coverage of BCS Events through photography, videography and social media marketing (Some events may fall on weekends)

3. Create publications and BCS publicity collaterals

4. Support in volunteer recruitment and fundraising activities

Pre-requites:

1. Degree or diploma in mass communications or marketing (Fresh graduates welcomed to apply)

2. Proficient in photography and videography
3. Proficient in the use of Adobe Premiere Pro

4. Experience in digital marketing preferred

5. Team player with good interpersonal skills

We are looking for a candidate passionate about reducing carbon emissions in the built environment through intelligent energy management. We do this via the EnX™ Sustainability Suite – an Enterprise IoT platform using AI to integrate sensor data and intelligent controls to perform Energy Monitoring, optimise ACMV, Lighting and Plug Loads, as well as manage Air Quality, Occupancy, Water Quality and Data Centre Infrastructure. Our customers have reduced energy consumption by up to 40%.

Responsibilities

• Lead Generation: Identify and qualify potential customers through various channels, including cold calling, email campaigns, and social media.
• Sales Presentations: Conduct product demonstrations and presentations to prospective clients, highlighting the benefits and features of our software solutions.
• Relationship Building: Develop and maintain strong relationships with key decision-makers and stakeholders within target organizations.
• Sales Pipeline Management: Manage and update the sales pipeline using CRM software, ensuring accurate and timely reporting of sales activities and progress.
• Negotiation and Closing: Negotiate terms and close sales deals to achieve or exceed sales targets.
• Customer Support: Provide post-sales support to ensure customer satisfaction and retention.
• Market Research: Stay informed about industry trends, competitive landscape, and customer needs to effectively position our solutions.

Job Requirements

• Diploma or Degree in Business, Marketing, Electrical Engineering, Computer Science or a related field.
• At least 2 years of Inside Sales experience handling both inbound and outbound marketing, preferably in building services or enterprise software.
• Good interpersonal and communication skills, passionate about technology, capable of working independently, and highly organized with strong attention to detail.

• Assist the Account Manager to plan & execute projects from conceptualization to installation to dismantling
• Supervise team members to ensure timely completion with quality finishing
• Liaise with service providers & consultants to ensure timely completion of projects
• Exercise judgment and project management skills to balance priorities and communicate to teams to meet and exceed project deadlines and commitments

• Assist BD leader in business development strategies.
• Assist in annual operating plans and target for the department.
• Review sales & expenses budgets and evaluate periodically of the performance of the department and takes corrective actions as and when required.
• Working closely with operation department to ensure smooth and timely execution and achieve excellent customer service.
• Conduct market research to identify new business opportunities and market trends.
• Analyze competitors' products, pricing, and strategies to identify opportunities for differentiation.
• Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
• Provide excellent customer service, addressing any inquiries or concerns promptly and professionally.
• Negotiate terms and conditions of sales agreements and contracts with clients.
• Communicate with customer for the deployment of machines related issue.
• Ad hoc duties as assigned by the Department Head

The Job

• Provide administrative support to mainly project management and research needs.
• Work closely with Senior Manager to plan, and coordinate delivery of daily work.
• Coordinate and participate in periodic meetings, sending out supporting documentation (agenda), take and distribute meeting notes, and any administrative follow-up actions as required.
• Record minutes at meetings and archive them accordingly.
• Create various types of documentation using Microsoft Office.
• Keep record BCLS+AED certificates for all Drs and nurses; Coordinate with HR for relevant training needs.
• Undertake any other appropriate duties when required as delegated by Senior Manager.
• Conduct on-site visits to medical centres (including migrant workers medical centres) for audits and briefing sessions.
• Collate data, representation of results, and documentation of report.
• Perform other related duties as assigned by Medical Director and Senior Manager.

The Person

• Minimum Diploma in any discipline
• At least 1 – 2 years of relevant experience in project management and research , preferably in healthcare
• Demostrate flexibility to support the team in clinical operations
• Proficient in Microsoft Office
• Have project and research skills
• Good communication (oral and written) skills
• 
  

Executive Assistant 4 - Singapore

Description: ACCOUNTABILITIES Screens telephone calls and visitors, and resolves inquiries and requests. Schedules and maintains calendar of appointments, meetings and travel itineraries, and coordinates related arrangements. Tracks operational data in a database, including financial and other reporting metrics. Uses software tools to compile data into presentation format. Independently prepares presentations and recurring reports. Coordinates special projects, department activities and office functions with other departments

Key Reponsibilities:

1. Center requests and visitor support

• Act as point of contact for the visit request, accepting and processing request using internal applications/tools.
• Welcoming guests in a friendly and professional manner, and directing them appropriately per customer engagement
• On site point of contact for customers dealing with any issue that arises during their visits.
• Visitor Enquiries & Communications. Providing accurate information in-perform and via phone/email per customer engagement
• Security. Controlling access to the office through the reception desk

1. By requesting for employee badge
2. By confirming customer identify when Dell host is not present
3. Coordinating with building reception/security to facilitate easy entry for customers
4. Visit registration & Feedback
5. Confirm name & designation of customers on registration forms/booking systems
6. Collect feedback from customers (physical form or electronically) at the end of the customer engagement
7. Be available before customer visit. Be available in the office at least 30 minutes before customer arrives.
8. Ensure customer leave and doors are locked. Leaving the office only after all customers leave and the doors are auto-locked.
9. Time required after working hours will be no more than 2 hours per week.
10. Doors auto-locked at 6pm

2. Administrative Support. Performing administrative duties to support the center activities such as updating customer engagement record system, filing, photocopying, printing,

• Appointment Scheduling: Organizing and scheduling appointments at the center and updating calendar events on attendees using Microsoft outlook and/or other software systems.
• Centre & Meeting Room readiness: Maintaining a clean and organized reception area, ensuring the environment is presentable

1. Update the facility cleaners to have meeting rooms ready for customer visit
2. Check meeting rooms are in order an hour before customer visit

• AV system is in working order
• Stationaries such as pens/diaries are laid out
• Agenda is printed and placed in meeting rooms
• Electronics sign (welcome screen, room signage) display the correct informationRecords management: Keeping track of consumables usage such as water, pens, and place order for the consumables when supplies run low

1. Catering Management: Be the point of contact for the caterer and ensure the timely setup and removal of catering setup.
2. Maintaining and updating the visit records in the relevant application on timely manner.
3. Compiled weekly/monthly reports on center visit, as required.
4. Assists in all other admin and miscellaneous tasks being assigned on ad-hoc basis with relation to center operations. Example of tasks include mass ordering of name cards for the staffs.

Candidate Requirements

Familiar with personal computers operations. Experience in using common office applications such as Microsoft Office, and communications software like Zoom, Microsoft Teams

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1113321 (Jacob Tijo)

General Responsibilities:

· Manage E-Commerce shop

· Handling of Posting Product Listings and its contents

· Basic Photography skills for product shooting

· To work closely with the Marketing Head to ensure websites are appealing

· Working closely with Marketing Manager to design and develop

· Weekly tracking, measuring and reporting effectiveness of performance of all e-commerce/digital marketing campaigns

· Marketing content such as social media banners, landing pages, EDMs and print collateral etc.

· Supporting E-Commerce orders and CRM programme

· Other Ad-Hoc duties assigned by Management

Requirement:

· Diploma in Digital and related field or equivalent

· Fluent in English and have good written and oral communication skills

· Marcom experience will be an advantage

· Responsible, reliable and deadline oriented

· Proficient in Photoshop, Illustrator, Freehand, Fireworks, and/or video editing skills

· Able to liaise with Mandarin speaking Suppliers & Associates

Job Highlights

• Great exposure to a large Japanese MNC
• Nearest MRT: Bedok (Walking distance to work location)
• Working Hours: Mon- Fri (8am - 5pm)
• Hybrid work arrangement

Job Summary:

We are looking for a skilled and proactive Senior Sourcing Executive to join our dynamic team. The ideal candidate will be responsible for sourcing and evaluating suppliers, managing contracts, and ensuring the smooth flow of supply chain operations. This role requires a strong ability to negotiate, analyze supply-related issues, and assess supplier performance to contribute to cost-effective sourcing strategies and the overall efficiency of the supply chain.

Job Description

• Supply Chain Strategy & Sourcing: Explore, evaluate, and recommend alternative suppliers and sources to identify new supply opportunities, ensuring a continuous and cost-effective supply chain.
• Issue Resolution & Risk Management: Collect and analyze data on supply-related issues, such as delays, emergencies, or shortages, and collaborate with suppliers to define and implement effective solutions. Conduct supplier risk assessments to mitigate potential disruptions.
• Contract Negotiation & Compliance: Negotiate, draft, and maintain contracts and agreements with suppliers, ensuring compliance with all terms and conditions. Facilitate clear and ongoing communication to ensure the efficient execution of contract clauses.
• Supplier Performance Management: Conduct regular performance evaluations of suppliers to ensure quality, reliability, and efficiency. Use evaluation data to drive improvements in supplier relationships and service delivery.
• Reporting & Communication: Prepare and present detailed sourcing and supplier performance reports to senior management and cross-functional teams, providing insights into supply chain performance, opportunities, and risks.
• Quotation Analysis & Approval: Screen and analyze supplier quotations, ensuring accuracy and alignment with project requirements. Present findings for management approval prior to procurement decisions.

Requirements:

• Minimum a Bachelor’s degree in Procurement, Supply Chain Management, or a related field. Relevant certifications (e.g., CIPS, CPSM) are a plus.
• 5 years of proven experience in sourcing with a strong understanding of sourcing methodologies, supplier evaluation, and cost optimization strategies.
• Familiarity with procurement systems, ERP/MRP software, and digital sourcing tools to manage and streamline sourcing activities.
• Excellent interpersonal and communication skills, with the ability to negotiate effectively with external suppliers and collaborate with internal stakeholders to achieve mutual goals.
• Resourceful, self-driven, and proactive with the ability to work independently while managing multiple tasks and projects efficiently.
• Strong proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and experience with ERP/MRP systems to manage procurement data and reporting., PowerPoint) and ERP / MRP.

Job Description:

• Received enquiry from Sales or direct customer and forward to Planner with cargo details.
• Received rates from Planner, forward to Sales and follow cargo status.
• Create JOB in Cargoware for cargo details, shipper requirements and request Planner to proceed booking with quotation email.
• Provide booking confirmation to customer or Sales once received Planner.
• Manage HAWB process in Cargoware and activate service provider - Declarator for Export permit declaration.
• Monitor shipment status of uplift, arrival and any irregularity.
• Received inbound pre-alert from customer. Activate service provider - Declarator for Import permit and liaise with OPS for terminal clearance, breakdown or delivery (if any).
• AR process and ensure receipt payment from customers within granted period.
• Others - Source prices or solutions for businesses do not transit via SG if any enquiry from Sales through WCA network.

Job Requirement:

• Minimum Diploma with 1-3 years of customer service and relevant experience

• Proven experience in air freight industy or logistic firm will be a plus point.

• Strong negotiation skills and experience in finding new customer.

• Excellent communication skills, with the ability to build and maintain relationships with internal and external stakeholders.

• Strategic Ability to multi-task, prioritize, and manage time effectively thinking and problem-solving abilities focus on driving results and delivering value.

• Ability to work independently and collaboratively in a fast-paced environment.

• Proficiency in Microsoft Office suite and experience with logistics management software is a plus.

Job Description:

- Coordinate Air exports and Air imports door-to-door shipments including transshipments

- Arrange transportation and monitor shipment status

- Customs formalities (send instructions to the customs broker)

- Shipment billing and/or invoicing

- Liaise with warehouse for cargo details and movements (e.g. receiving, deliveries, etc.)

- Work with the respective project managers to coordinate shipments, plan strategies and execute adhoc instructions

- Secure flight bookings with carriers and/or master loaders

- Develop and/or maintain good relationships with carriers and/or master loaders

- General administration

- Handle customer inquiries and complaints in a timely and satisfactory manner.

- Liaise with government agencies – e.g. Customs, AVA

Role: Programmes & Outreach Executive

Duration: Full-time

Start date: Immediate

Organisation Overview:

Bound by free-spirited ideas and creativity, we are a team of passionate individuals who care about telling a story. With collective expertise from diverse backgrounds and disciplines in the media, marketing and non-profit sectors, we are excited about making an impact. We work with non-profit organisations in Singapore and the region, championing causes related to sustainability, elder care, mental health, youth empowerment, art and culture. From social media campaigns to content strategy, heritage programmes, and event management, we work with our partners to achieve the most comprehensive impact. We are also the driving force behind Orang Laut SG, a local ground-up initiative and non-profit organisation. Our mission is to empower indigenous voices and, importantly, to safeguard and celebrate our rich traditions and knowledge. In the last few years, The Black Sampan has reinvested our resources in creating educational and heritage programmes about Singapore's indigenous histories for our non-profit organisation.

About our initiative: Orang Laut SG

Orang Laut SG is a ground-up initiative dedicated to advocating for preserving and celebrating the cultural heritage of the Orang Laut/Orang Pulau in Singapore. Through various initiatives, Orang Laut SG strives to raise awareness about the rich traditions, language, art, and way of life of the Orang Laut/Pulau community. It also promotes their socio-economic empowerment and environmental conservation effort.

Role Overview:

The Programmes & Outreach Executive plays a vital role in supporting the organisation's mission by

assisting in the planning, coordination, and implementation of cultural preservation programmes and

outreach activities. This internship offers an excellent opportunity for individuals passionate about cultural heritage, community engagement, and social advocacy to gain hands-on experience in the non-profit sector.

Key Responsibilities:

1. Programme Support: Assist in the development and execution of cultural preservation programmes, workshops, and events such as ‘Hari Orang Pulau’ and ‘Orang Laut SG Heritage Garden’, aimed at raising awareness about the heritage and traditions of the Orang Laut/Pulau community.

2. Outreach and Communication: Contribute to outreach efforts through social media management,

content creation, monthly newsletter, and community engagement activities to promote Orang Laut SG's initiatives and build relationships with stakeholders.

3. Event Coordination: Support logistics planning, venue coordination, participant registration, and

on-site management for events, exhibitions, and cultural performances organised by Orang Laut SG.

4. Volunteer Management: Assist in recruiting, training, and coordinating volunteers to support various programmes and events, ensuring smooth execution and positive participant experiences.

5. Research and Documentation: Conduct research on Orang Laut/Pulau culture, history, and

contemporary issues to inform programme development, content creation, and advocacy efforts. Assist in documenting programme outcomes, participant feedback, and success stories for reporting and evaluation purposes.

6. Administrative Support: Provide general administrative assistance, such as data entry, filing,

scheduling meetings, and responding to inquiries from stakeholders, partners, and the public.

Qualifications:

- Passion for cultural preservation, community development, and social justice.

- Excellent communication skills, both verbal and written.

- Strong organisational and multitasking abilities, with attention to detail.

- Proficiency in Microsoft Office Suite and social media platforms.

- Ability to work independently as well as collaboratively in a diverse team environment.

- Prior experience in event planning, community outreach, or non-profit work is a plus.

- Knowledge of or interest in Southeast Asian cultures and indigenous communities is desirable.

Duration:

This full-time position requires reporting duties from 10am to 6pm on weekdays, excluding events and programmes that may fall on weekends.

Job Description

· Builds market position in the region by locating and developing close business relationships.

· Locates or proposes potential business deals by contacting potential partners.

· Foster and develop relationships with customers/clients

· Excellent in networking with Stakeholders

· Having an in-depth knowledge of business products and value proposition

· Research and stay current with market trends, client insights and competition movements.

· Responsible for driving strong sales growth to achieve sales and profit targets

· Work with stakeholders, departments to identify and manage business risks as well as external parties such as partners, suppliers, clients

· Provide sales & product information and details to end-users

Requirements

· Good application of business knowledge and principles

· A pioneering attitude that is nimble and adaptive

· Strong people and communication skills

· Stakeholder management skills

· Dynamic, self-motivated and drive for success

· Sales performance based remuneration

· At least 5 year(s) of working experience in the manufacturing sector, preferably in the wire harness or E box sector, is required for this position.

· Preferably Senior Executives specializing in Marketing/Business Development or equivalent.

Overview:

We are looking for an energetic person with sharp social skills to give our customers a friendly, personal and positive experience every time! In this role you will be part of the Customer Service Team, handling phone enquiries with professionalism while delivering stellar customer service to all our customers. You will be required to have outstanding attention to detail, be well-organized and efficient. You will be expected to learn and understand LWB’s products and to use your skills to solve problems and make a positive impact in your day-to-day work in the Customer Service Department.

Responsibilities include (but not limited to):

• Handle day to day customer order enquiries, order-taking, processing, verification, amendments and cancellation through multiple channels (hotline, email, social media)
• Create and maintain customer database
• Understand customer needs and provide accurate information and suggestions to enhance customers’ experience
• Communicate across departments to ensure that orders are fulfilled
• Follow up on outstanding orders and perform call back to customers if necessary
• Provide timely service recovery to resolve problems or issues and escalate if necessary
• Collect data and feedback from customers and close the customer feedback loop
• Work as a team to achieve set targets for sales and ensure that the call centre service quality level is met
• Other ad-hoc administrative duties assigned

Minimum qualifications

• Diploma in any discipline
• Experience in customer service or contact centre will be an added advantage

Requirements

• Customer-oriented with good interpersonal and communication skills
• Pleasant disposition and personality
• Possess a sense of urgency
• Good phone etiquette
• Attention to detail
• Team player who thrives in a fast-paced environment
• Able to prioritise tasks effectively

Role Overview:

We are seeking a proactive and results-driven Business Development Executive to focus on external sales within the Sustainable Waste Management sector. This role will be responsible for identifying, pursuing, and closing new business opportunities, building lasting relationships with key clients, and driving revenue growth in the waste management industry. The successful candidate will work independently in the field while collaborating with internal teams to design and deliver tailored solutions for clients.

Key Responsibilities:

Lead Generation & Prospecting:

• Identify and generate new business leads through market research, networking, cold calling, and attending industry events.
• Qualify potential clients and build a pipeline of leads within target industries (commercial, industrial, residential, etc.).
• Conduct outreach to prospective clients to introduce BNL’s waste management solutions.

Client Acquisition & Relationship Management:

• Develop and present tailored proposals to prospective clients, ensuring alignment with their waste management needs.
• Manage and grow long-term client relationships, ensuring customer satisfaction and retention.
• Negotiate contracts and agreements, securing new business and expanding existing accounts.

Market Research & Trend Analysis:

• Monitor market trends, competitor activities, and industry regulations to identify growth opportunities.
• Stay up-to-date with changes in waste management technologies, regulations, and sustainability practices.

Sales Strategy Development:

• Collaborate with the management team to develop and execute sales strategies, campaigns, and initiatives aimed at driving growth.
• Set and achieve sales targets and KPIs in alignment with the company’s business objectives.

Customer Service & Issue Resolution:

• Act as the main point of contact for clients, ensuring timely and effective resolution of any issues or concerns.
• Provide ongoing support to clients to ensure continuous satisfaction and optimal waste management solutions.

Reporting & Analysis:

• Track and report on sales activities, opportunities, and outcomes to the Business Development Manager.
• Prepare regular sales forecasts and reports, providing insights into market trends and sales performance.

Required Skills and Qualifications:

• Degree/Diploma in Business Administration/Business Management/Sales & Marketing, or a related field (preferred).
• Proven experience (at least 2 years) in business development or sales, preferably within the waste management, environmental services, or related industries.
• Strong understanding of waste management practices, sustainability solutions, and relevant regulations.
• Excellent communication, negotiation, and presentation skills.
• Strong interpersonal skills with the ability to build and maintain relationships with clients and stakeholders.
• Self-motivated, target-driven, and able to work independently.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint) and CRM software.
• Ability to work in a fast-paced environment and manage multiple priorities.

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

1. Responsible for managing Accounts Receivables (AR) & Management Information System (MIS).

2. Lead and oversee the day-to-day operations related to Accounts Receivable and MIS.

3. Conduct a monthly review of AR accounts with other teams.

4. Ensure accurate and timely updates of receipts into system for OPs to review AR outstanding.

5. Liaise with customer and bank where necessary.

6. Identify improvement in work processes to keep up with changing business needs.

7. Responsible for Monthly/Year-end financial closing reporting and ensure all reporting/schedules are accurately and promptly prepared.

Additional Task:

1 Liaise with internal/ external Auditors for audit queries.

2. Ensure Standard Operating procedures and Knowledge Articles are up to date and properly documented.

3. Any other task as assigned.

Job Requirements:

Qualification & Work Experience

• Possess Degree in Economics, Mathematics, Statistics, Banking, Businessor other quantitative fileds, and at least 3 years work experience in AR
• Demonstrated ability to leads team.

Technical Skills

• Meticulous and handles transactional level work.
• Driven and positive attitude on learning.
• Must be proficient in MS office suite specifically Excel (VBA, macros), PowerPoint and Word.
• Working knowledge of CargoWise would be highly advantageous.

Professional Skills & Others

• Proactive.
• Good interpersonal skills.
• resilient and confident personality.
• Those residing in the East will be highly advantageous.

The Client Success Executive cassists the department in client servicing to ensure the smooth administration of the tickets inventory as well as optimize potential sales for the inventory owners.

In your role:

• Maintain and enhance the business relationships with assigned clients
• Key liaison point for clients on event details and support
• Ensure that events details are accurately configured into the ticketing system and promptly disseminated to all sales channels
• Assist clients in their ticket inventory management and maximize ticket sales
• Resolve any ticketing issues that may occur.
• Work closely with the marketing and technical departments to support the clients’ requirements and needs in areas of marketing and ticketing system.
• Assist in data analysis, preparation of monthly sales and management reports.
• Handle ad hoc projects and any other duties assigned .

Requirements:

• Diploma in Business Administration / Tourism & Hospitality.
• Preferably with 2 years of relevant experience in client’s servicing / customer service coordination.
• Conversant with Microsoft Office.
• Good interpersonal, communication and organizational skills.
• Team Player.
• Ability to communicate and interact with people at all levels and work independently with minimal supervision.
• Able to work during event timing if the need is required (at night and weekends).
• No experience are welcome to apply.

Customer Service and Sales

• Being a true Shilla ambassador and is customer-focused. Has a positive service attitude and provides a unique customer experience
• Ensure that Shilla’s selling standard and service step is used in every customer interaction
• Welcome every customer and elevate customer service through sharing of solid product knowledge and expertise
• Engage and capitalize in upselling, cross selling and multiple selling for all product categories
• Drive and achieve individual sales target on a monthly basis in a teamwork environment

Stock Management

• Properly receive, display, and store merchandise according to company guidelines
• Completely understand and undertake the inter store transfer of merchandise according to company guidelines
• Understand the stock level of different categories and promote accordingly

Store Maintenance

• Maintain a safe and clean store environment and implement daily housekeepingduties, abide to all operational procedures

Store Operations

• Operate the POS cash register and handle various mode of payment
• Perform other duties as assigned by team leaders & superiors
• Provide customer feedback on products
• Any other duties as per assigned

Leadership

• Making decisions on issues such as recruitment, discipline, termination of employment, performance assessment and reward.

Responsibilities in Events & Retail Stores:

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• To ensure stocks are fully replenished on retail shelves at all times.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Participate in monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Work with Shop in Charge on the Retail & Events Team

• Equipped in technical skills and product knowledge.
• Constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting standards.
• Ensures that safe working practices are followed
• Maintains levels of confidentiality and discretion for all VIPs.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are up to date

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Addressing feedback from VIPs to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or Pop up events.
• To record and handle any defective and damaged goods and highlight to management in a timely manner.