Key Responsibilities:

• Assist in planning, creating, and executing digital marketing campaigns across platforms (Facebook, Instagram, TikTok, etc.).
• Monitor and analyze campaign performance metrics to provide actionable insights.
• Create engaging content for social media, and other digital channels.
• Support website updates.
• Manage and grow online communities to enhance brand visibility and engagement.
• Coordinate with internal teams to align marketing efforts with company goals.
• Stay updated on industry trends and emerging digital marketing tools.

Requirements:

• Basic understanding of digital marketing concepts and social media strategies.
• Strong written and verbal communication skills.
• Creative mindset with attention to detail.
• Ability to multitask and meet deadlines in a fast-paced environment.

What We Offer:

• Competitive salary and bonus structure
• Comprehensive health and wellness benefits
• Opportunities for professional development and career advancement
• Supportive and inclusive company culture

How to Apply:
Send your resume to ([email protected]). We look forward to welcoming you to our team!

Operations and Administration Executive

Job Benefit

● Industry/ Organization Type: F&B

● Position Title: Operation Executive

● Working Location: Sentosa

● Working Hours: 6 days week (Able to work on shift system – Late Shift / Day Shift)

● Salary Package: S$2,800 – S$3,200

● Benefit: AWS + Medical Benefits + Health Insurance Benefits + Meal allowance + Personal Development

● Duration: Permanent

Job Description - Key Responsibilities

● Greet customers and provide a warm and welcoming atmosphere.

● Manage cash and credit transactions accurately and efficiently.

● Provide excellent customer service. Address client inquiries and complaints promptly.

● Collaborate with other staff members to ensure a seamless experience for our guests.

● Assist the Manager in maintaining a comprehensive and up-to-date inventory record for all Kitchen supplies and ingredients.

● Build and maintain strong relationships with suppliers.

● Manage inventory levels to optimize stock and avoid shortages or overstocks.

● Ensure timely and accurate ordering of required ingredients and kitchen materials.

● Contribute to preparation of reports on inventory usage, order history, and stock levels, identifying trends and suggesting improvements.

● Arrange Event

● Answer to appointment call

● Coordinate and arrange VIP room appointment

● Any other ad-hoc duties and responsibilities as assigned

Job Requirement

● Related experience as an operation executive or in a similar role.

● Excellent customer service skills and ability to work well in a team.

● Ability to handle cash and credit transactions accurately and efficiently.

● Strong communication skills, with the ability to answer customer questions and provide recommendations.

● Availability to work flexible hours, including evenings, weekends, and holidays.

● Proficiency in English and Chinese (Mandarin) is required.

● Own the quality of being honest and having strong moral principles.

● Open to Public candidates.

APPLY NOW!!!

● Welcome fresh graduation, O level or Diploma holder.

● Hardworking, team player, responsible, trustworthy and reliable, proactive and takes initiative.

Kindly apply through ANY of the following methods:

● Submit your application by clicking the APPLY button;

● Email your resume to [email protected].

● Or can Whatapps contact : +65 8671 5439/ +65 8628 6818

Hidden Creative Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

We offer competitive pay and a positive work environment with opportunities for growth and advancement. If you have a passion for hospitality and a strong commitment to providing excellent customer service, we encourage you to apply for this exciting opportunity. Work hard and play hard !

Job Description & Requirements

• Assist the team in the development of the overall digital marketing strategy
• Implement digital marketing activities across a broad range of digital marketing channels (SEO, SEM, Social Media, Email, Mobile, Display)
• Manage and maintain the company’s owned media including websites, mobile apps, and email/CRM software
• Manage the creation of relevant and engaging digital content for publishing onto various digital platforms
• Manage social media marketing campaigns
• Manage digital advertising campaigns (SEM, Display, Social, Programmatic)
• Manage SEO campaigns
• Set up conversion, pixel, and event tracking on the website and across various digital platforms
• Conduct research on market trends, brand’s audiences and competitors, and end-to-end consumer journey to drive engagements and conversions
• Analyze digital marketing analytics reports and share insights with the team to develop optimization plans
• Stay abreast of emerging digital tools and platforms, digital marketing trends, new technologies, and share insights with the rest of the team

Objectives of the position:

The Customer Service Executive must be a communicative, analytical and creative team player who can address customers' issues effectively and achieve high levels of customer satisfaction. An individual who monitors responses to customer requests and queries to minimise gaps in customer service delivery while improving customer relationships and experience.

Key Responsibilities:

• Order processing, generate invoices, and credit/debit notes
• Handle shipping documents such as Letter of Credit / FTA forms / Certificate of Origin through Chamber of Commerce
• Shipment arrangement example like liaising with the 3rdparties providing shipping document to both customer & the nominated forwarder for export declaration
• Liaise with customers enquiries, deliveries, stock checks from various plants / provide production lead time
• Handle customer complaints - Liaising with QA / Purchasing Planning / Logistics / Internal factories - process replacement order/issue credit notes for valid claims
• Process and expedite shipments and ensure on-time delivery to customers
• Outstanding order monitoring and checking order status to update customers for any delays
• Adhoc assignments given by Manager

Skills & Qualification:

• Min. Diploma in any field, preferably in Supply Chain Management
• At least 1 to 2 years of working experience in Customer Service in sales/ manufacturing/logistics industry.
• Good written and communication skills
• Good customer handling skills and able to communicate with people of different levels
• Proficient in Microsoft Words and Excel
• Prior experience in the manufacturing/harnessing environment is an added advantage
• Experienced in SAP SD Module is an added advantage

WHO ARE WE

MOTIQLIVING is an e-commerce platform supplying home living products. We are a fast pace working environment employing the latest in paid advertising strategies, social media engagements within the digital space and market place.

Being part of the world-wide OTTO Group, we have opportunities for our team members to learn and develop their careers.

WORK LOCATION:

8 Bulim Avenue

Innovate Building

Singapore 648166

ROLES AND RESPONSIBILITIES

As a Digital Marketing Executive , the position reports to the Head Of E-commerce; works closely with the Digital Media team.

JOB DESCRIPTION

1. Developing new social media strategies and campaigns
2. Keeping track of data and analysing the performance of social media and marketing campaigns
3. Meeting with clients and sourcing for opportunities of partnership
4. Working with the digital and operations team to ensure digital content and expectations of the customers are met
5. Responsibilities revolve around organizing and running marketing campaigns over clients platforms and social media
6. Replying and preparing of quotations to customers.
7. Input information of orders into the company’s data management software

SKILLS REQUIRED

1. A knowledge of an interest in the methods organization use to promote themselves through social media is a necessity
2. Highly motivated individual able to maintain and manage a thorough end to end sales process
3. Strong communication and presentation skills – Keynote or Power Point
4. Analytical ability
5. Ability to multitask to work on multiple projects at once
6. Problem solving skills

COMPETENCIES

1. Good Command of English
2. Keynote / PowerPoint
3. Simple Photoshop and Video Editing
4. Cheerful deposition and highly motivated to excel

QUALIFICATIONS

Diploma or degree in any discipline with minimum of 2 years of relevant experience.

Shortlisted applicants should expect an interview as well as an assignment as part of the selection process. Due to expected number of applications, we regret that only shortlisted applications will be contacted.

Job Description

• Lead an operation team in daily food preparation and ready meal production
• Translate new customer requirement to product designs and specifications
• Develop processes to produce required quality products
• Plan production to ensure customer demands are met
• Innovate processes to improve productivity and outputs
• Others ad hoc duties as assigned

Qualification

• Degree or Diploma in Food Technology or equivalent
• Min 3 years working experience in food manufacturing industries or industrial central kitchen
• In-depth understanding of food technologies and large scale processing equipment
• Good communication and writing skills for idea presentation and document preparation

This position performs all duties in Accounts Payable (AP) and HR support functions.

Major Duties and Responsibilities:

• Input and process completed purchases in the accounting system, after matching and validating suppliers’ invoices, purchase orders and other supporting documents.
• Process and prepare payments by cheque/TT/GIRO to vendors.
• Consolidate and prepare petty cash payments monthly.
• Handle all enquiries relating to AP.
• Update and maintain master record of vendors in the accounting system.
• Reconcile AP Creditors Accounts in GL.
• Update leasing and hire purchase schedules.
• Prepare the provisions, accruals, prepayments and clearing accounts monthly.
• Process month-end closing of AP module in accounting system.
• Generate monthly AP reports.
• Prepare a statement of unpresented cheques.
• Assist in preparation of audit schedules.
• Handle banking matters.
• Provide effective HR Business partnering support to all staff in HR matters and issues.
• Effectively utilize HRIS to record, update employees’ data.
• Provide excellent customer service in responding to enquiries effectively and efficiently.
• Maintain employees’ data and files and ensure they are kept up to date.
• Provide support on the recruitment process including shortlisting of candidates, organization of interviews, administration of new work pass, documents submission, verification of documents.
• Prepare documents for onboarding and offboarding.
• Assist in the organizing of staff events and ordering of hampers.
• Assist to collate data for Group Insurance renewal.
• Assist on ad-hoc duties / projects as requested by the Director, Finance & Manager, HR.

Who are we looking for:

• You should possess a Diploma in Accountancy or related field
• You should ideally possess 3 years of experience in accounting
• You should possess strong knowledge in SAP, Microsoft Excel and Google Suites
• You should possess strong interpersonal and communications skills
• You should possess excellent critical thinking and be able to work at ease with people from different cultural backgrounds
• You should be capable of handling confidential information with discretion
• Eagerness to explore and learn in the field of HR

Working Schedule

Mon-Fri, 8am to 5pm

Company Transport Location

Queenstown MRT

Job Description: Executive, Corporate Sales

Company Overview: Avantus is an SSG Authorized Training Provider and a trusted partner for numerous vendors, offering a wide range of funded and non-funded training programs in Singapore. We are committed to delivering top-notch educational experiences and certifications to our clients, helping them enhance their skills and achieve their professional goals.

Position Overview: We are seeking a highly-driven and motivated Sales Executive to join our dynamic team. This role is ideal for individuals passionate about Training and Certification, Skills Development, and Lifelong Learning. As a Sales Executive, you will play a critical role in driving business growth by building and nurturing relationships with both new and existing clients. Your primary objective will be to convert leads and opportunities into successful sales, consistently meeting and exceeding sales targets.

Key Responsibilities:

Drive Sales and Achieve Targets: Proactively engage with potential and existing clients to promote our extensive catalog of learning products and services. Strive to meet and exceed individual sales targets.

Client Relationship Management: Establish and maintain strong relationships with new and existing Enterprise accounts. Ensure client satisfaction through continuous support and service excellence.

Sales Campaigns: Collaborate on sales campaigns to boost brand awareness and generate leads. Engage with clients through various channels to maximize campaign effectiveness.

Market Expansion: Identify and pursue opportunities to expand our customer base. Grow industry contacts and enhance brand visibility through strategic networking and engagement.

Ethical Standards: Uphold the highest levels of business ethics and integrity in all client interactions and sales activities.

Reporting and Performance: Meet regular reporting requirements and demonstrate consistent performance aligned with company objectives.

Job Highlights:

• High Sales Commission and Incentives
• Monthly Additional Sales Perks
• Attractive On-Target Earnings

Qualifications:

• Demonstrated interest in Training and Certification, Skills Development, and Lifelong Learning.
• Strong interpersonal and communication skills.
• Proven ability to meet and exceed sales targets.
• Experience in managing enterprise accounts is an advantage.
• Ability to work independently and as part of a team.

Why Join Us: This is an exciting opportunity for a sales professional looking to gain valuable experience and exposure in the fast-growing field of training and certification. Join us at Avantus and contribute to our mission of empowering individuals and organizations through education.

Apply now and be a part of our success story!

About the role
We are seeking a Temporary Executive (Communications) to join the National Institute of Early Childhood Development (NIEC) in the West Region on a 6-month contract. The individual will be supporting the team mainly in the areas of content creation, collaterals and branding.

What you'll be doing

• Assist in the development and editing of communication materials including posters, brochures, social media graphics and EDMs
• Handle copywriting, designing and production of print and digital collaterals
• Help manage and coordinate communication projects and outreach events including logistics arrangements, preparation of event materials, liaising work and participation on-site and virtual
• Help track, analyse and compile reports on the performance of media coverage, communication campaigns and initiatives using tools like Google Analytics, social media analytics, and email campaign metrics
• Collaborate closely with teams from various departments and students to gather insights, consolidate inputs and create content that supports communication goals
• Coordinate meetings with external stakeholders including vendors and partners
• Conduct research on brand audits, consumer preference surveys and competitor reviews generate valuable insights that inform communication strategies

What we're looking for

• Current Polytechnic or University student in marketing or communications discipline
• Possess experience in graphic design and video editing skills
• Possess experience in copywriting, designing and production of both print/digital collaterals
• Good organisational and time management skills with great attention to detail
• You are a self-starter and collaborative team player
• Proficient in Microsoft Word, Excel and PowerPoint
• Hands-on knowledge of Graphic Design Software i.e. Adobe Photoshop, Illustrator and Canva, and social media platforms (LinkedIn, Facebook, Instagram, Tik Tok, Telegram)
• Good command of English with solid writing skills; bilingualism is a plus

To Apply

• Please submit your resume along with the links to your portfolio
• Include a summary of your experience in content creating and social media

IT Infrastructure Maintenance:

• Oversee the day-to-day operations and maintenance of our IT infrastructure, including servers, networks, storage systems, and other related equipment.
• Monitor system performance and identify potential issues proactively.
• Implement and maintain effective security measures to protect our IT infrastructure from threats.
• Perform routine hardware and software upgrades and updates.
• Provide technical support to users and troubleshoot issues promptly.

Facility Maintenance:

• Coordinate and manage facility maintenance activities, including building repairs, electrical systems, and plumbing.
• Ensure compliance with safety regulations and standards.
• Oversee vendor contracts and service agreements.
• Conduct regular inspections and audits of facilities.

Project Management:

• Participate in IT infrastructure and facility improvement projects.
• Develop project plans, timelines, and budgets.
• Coordinate with stakeholders and vendors to ensure successful project execution.

Documentation and Reporting:

• Maintain accurate and up-to-date documentation of IT infrastructure and facility assets.
• Prepare regular reports on system performance, maintenance activities, and project status.

Requirement:

• Minimum of 2 years of experience in IT infrastructure and facility maintenance.
• Strong technical knowledge of servers, networks, storage systems, and virtualization technologies.
• Experience with IT infrastructure monitoring and troubleshooting tools.
• Familiarity with facility management practices and regulations.
• Excellent problem-solving and analytical skills.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.

Job Description & Requirements

The Customer Service is responsible for coordinating with customers, logistics operators, and customs officials to plan and track the movement of goods to ensure that they are cleared through customs or quarantine, as well as developing relationships with potential customers.

**Shuttle service is provided from/to Joo Koon

Job Responsibilities:

• Perform system data entries and related functions for customers and ”Internal Warehouse Management System” (iWMS)
• Coordinate with customers and internally for Operation and inventory-related matters
• Ensure all paperwork, system, and filing is completed on time and accurately
• Plan and follow up on Orders to ensure on-time delivery
• Generate accurate billing invoices, inventory reports, and related reports as per the required deadline
• Attend to customer inquiries and ensure all requests and issues are resolved
• Any other duties assigned

Job Requirements:

• Minimum O'level/N'level
• Good interpersonal, communication and analytical skills
• Able to work as a team player, pro-active, self-motivated and high sense of responsibility
• Entry level candidates are welcome to apply

Job Description & Requirements:

• Manage Sales Activities including address customers' enquiries, invoices & delivery orders, sales order processing, initialling of quotations and collection of payments.
• Perform support to sales admin & marketing functions.
• Site visit / meeting to discuss on delivery requirement. Updating data, filing and others sales support.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Other Ad-hoc sales & admin duties assigned.
• Follow up marketing channel management.
• Propose and conduct build-up of an efficient net-work of distributors in assigned territory.
• Co-operate with distributors to implement sales and/or marketing activities/programs in the assigned market.
• Co-operate with distributors working with their customers such as retailers, contractors, specifies to gain some key sales & marketing objectives in respect of sales volume, market coverage, retail chain-efficiency and so on.
• Build up networking with construction companies, contractors, specifiers, board of project management.

Qualifications:

• Possess at least a Diploma/Advanced/Graduate Diploma or bachelor’s degree in business administration / Management Studies / Sales & Marketing or equivalent.
• Having a minimum of 1 years working experience in sales will be an added advantage.
• Possess basic materials and market trend knowledge
• Knowledge of cemen and concrete technology or building materials
• Knowledge of latest product trends and activities
• Must be computer literate and have basic computer skills for reporting and presentation purposes
• Have strong interpersonal and communication skills
• Self-motivated and independent
• Must Possess own Vehicle.

Job Summary

The Training Executive will be responsible for organizing and conducting various training programs including orientations and on-the-job training for employees. The executive will also provide support to operational management in areas related to Quality, Environmental, Health & Safety.

Job Responsibility

• Liaise with HQ on corporate training courses, training matters and updating of training matrix
• Arrange monthly training schedule and co-ordinate with managers on the participant attendance
• Conduct orientation programmes, On-the-Job training and internal audits for new hires
• Conduct classroom and assessment for in-house trainings including annual refresher training
• Prepare material and powerpoint slides for bi-monthly toolbox briefing
• Maintain and ensure the accuracy and integrity of training records in system and files
• Assist in the preparation and submission of monthly training or ad-hoc reports
• Undertake any duties/projects as assigned by the Superior

Job Requirements

• Minimum Diploma, and those with relevant trainer certificate such ACTA/ACLP certification will be an added advantage
• Experience in training administration
• Good presentation, communication and interpersonal skills to liaise with staff from different levels
• Ability to work on weekends and shifts when required

Job Description:

• Experience in apply /renewal /cancellation of work permit, S Pass & EP including workers' repatriation
• Monthly payroll including submission of monthly CPF & FWL
• Annual submission of income tax IR8A, NS Claim and others
• Submission of Tax clearance
• Update and maintain Personnel data file
• Prepare Employment Contract
• WICA Insurance Claim
• Take care of Dormitory & Catering arrangement for workers
• Arrangement of Skilled Course enrollment for Workers
• Co-ordinate with Supervisor & prepare schedule for daily workers allocation at site
• Planning of company annual event
• Provide support in administrative tasks
• Road Tax & Vehicle Insurance Renewal
• FWMI & WICA Renewal
• Submission of Government Claims such as maternity leave, childcare leave etc...
• Handling of Government Grant application such as Career Support Programme, Worklife Grant etc...
• Any other ad hoc duties as assigned

Requirements:

• Minimum 5 years Experience in full spetrum of HR Duties preferably in construction sector
• Must be strong in administrative support/ skills
• Able to work independently, dynamic with initiative within timeline
• Knowledge of Times Payroll software/Info-Tech is an added advantage
• Able to communicate in both English & Chinese (to liaise with associates)
• Working Location : Chin Bee (initially for the first 7-8 months), followed by Woodlands HQ thereafter (Tentative).

Job Description:

Provide legal and secretariat support to the company, including but not limited to:

• Responsible for the reviewing (and occasionally drafting) of legal and company secretarial related documents, with the main focus on Singapore-based contracts;
• Handle, monitor, liaise and follow-up on contractual issues, dispute settlements and document management;
• Assist with the identification and mitigation of legal risks in projects and business operations, develop and implement strategies when necessary;
• Ensure compliance with local regulations, codes, standards and laws, and monitor the relevant changes and advise on potential impacts;
• Ensure proper documentation and record-keeping of all legal files, contracts, agreements and correspondence related to the projects;
• Coordinate with internal stakeholders and external professionals for corporate affairs; and
• Other ad-hoc duties as assigned by the superiors and management.

Job Requirements:

• A Bachelor’s degree in Law or an equivalent discipline.
• Knowledge of IP law, Employment and Workplace Health and Safety regulations, Corporate Governance, and standard contract forms such as PSSCOC, FIDIC, and others will be advantageous.
• Ability to negotiate and draft contracts, amendments, and change orders, and ensure compliance with the relevant regulations.
• Familiarity with dispute resolution mechanisms, including arbitration, mediation and litigation.
• Awareness of liability issues arising from defects, delays, or accidents on site.
• Ability to think critically and propose practical legal solutions to complex business challenges.
• Precision in reviewing contracts, legal documents, and compliance reports.
• Manage multiple legal issues concurrently without compromising the quality of work.
• A strong sense of professional ethics and integrity, particularly when advising the company on legal risk.

Responsibilities:

1. Assist to perform full spectrum of HR operations duties
2. Assist to work closely with business units to execute HR policies and government statutory requirements effectively and ensure compliances
3. Learn to perform full cycle of payroll
4. Assist to perform training administration duties and training grant application
5. Assist to perform staff off-boarding process
6. Perform application, renewal and cancellation of work passes
7. Maintain HR database in system and P files
8. Assist to manage foreign worker work pass quota
9. Assist to respond to government surveys
10. Assist to perform HR reporting required by Management
11. Assist to implement HR initiatives and company staff well-being activities

Requirements:

1. Diploma or Higher Nitec / Nitec in HR Management or related field
2. 6 - 12 months of experience in HR duties. Fresh Diploma / Higher Nitec / Nitec graduates who are keen to learn HR jobs are welcome to apply
3. Keen and willing to learn
4. Able work under a fast-paced work environment and multi-tasked
5. Able to put into efforts to ensure work is accurately carried out
6. Good communications in written and spoken skills

Others Information:

1. 5-day work week
2. Medical, dental & insurance benefits
3. Daily meal subsidy
4. Company Transport: 2 ways from Jurong East

The role requires the individual to perform a variety of accounting and administrative tasks. These include providing support to the different departments, assisting in the daily office needs and managing of the company’s accounts.

JOB SCOPE

Accounting

• Assist with accounts payable & receivables.
• Payroll management.
• Assist with preparing monthly and quarterly statements and reports.
• Invoice creations and submissions to the clients.
• Getting vendor invoices and updating in QuickBooks.
• GST Submission
• Prepare monthly cashflow and forecasting plan.
• Participate in quarterly and annual audits when required.
• Create and update expenses report.
• Regularly reviewing and following up outstanding payment from.
• Preparing monthly P&L report

Administration

• Support warehouse inventory management.
• General administrative duties.
• Maintaining Human Resource records.
• Maintaining efficient office administration systems.
• Maintain and organise filing system.
• Attend internal and external requests, calls, and emails.
• Attend warehouse deliveries and collections.
• Handling and sort delivery orders.
• Any other ad-hoc duties assigned time to time.

EDUCATIONAL / SKILLS QUALIFICATIONS

• Bachelor of Accounting / Bachelor of Banking and Finance / Bachelor of Business Administration
• At least 1-2 years of experience in supporting office accounts functions.
• Proficient in MS office software (Word, Excel, Outlook, and PowerPoint)
• Good English verbal and written communication skills
• Able to multi-task and operate in a fast-paced environment.
• Willing to provide additional administrative support when required.

JOB RESPONSIBILITES

• Responsible for overseeing all cleaning staffs on allocated sites
• Reponsible for inventory on sites (Stocktake, procuring & delivery)
• Ensuring that a first class cleaning service is delivered to multiple sites
• Additionally, carrying out cleaning works to bolster team efficiency
• Planning, reviewing and conducting work schedules for cleaners
• Build good rapport with clients
• Train and guide new cleaners according to company standards
• Ensure all safety measures are adhered to on site
• Recruitment of manpower
• Resolving and managing of incidents
• Administative matters (Hardcopy & softcopy)

JOB REQUIREMENTS

• Minimally possess 2 years of relevant experience
• Minimally possess a Class 3 driving license
• Must have basic knowledge of Microsoft Office
• Able to contribute to operational improvement
• Have a methodical approach to cleaning that is organised, efficient and thorough
• The ability to work well independently, and lead a team
• Good interpersonal and excellent communication skills
• A positive and approachable manner
• Good numeracy and literacy
• Adaptability to change and willingness to adopt new processes and ideas
• The ability to deliver quality work and to work unsupervised
• Attend meetings

Interested applicants can also submit resume with expected salary to: [email protected] or contact Mr Teh at 86603984 to discuss further.

We regret to inform that only short-listed candidates will be notified.

• Free Shuttle Bus Service (Tuas West MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

• Establish & retain good relationship with existing and new Clients through frequent phone calls, emails, etc.Prioritize (Segmentation and priority of Clients), estimating and quoting of customers’ Request for Quotation – in a timely manner
• Follow-up on quotes & deal with the Clients thru phone calls, email replies.
• Create Quotations and send to clients
• Convert Sales leads into actual orders/docking/ship repairs.
• Enquiries Tracking and Weekly Presentation
• Undertaking ad-hoc projects.
• Customer Visits when required
• Participation in events such as networking dinners, exhibitions, etc.

KEY COMPETENCIES

• Excellent interpersonal and negotiation skills
• Good team player who can work independently
• Growth mindset, proactive and self-motivated
• Understanding of Ship building, shipyard activities, small crafts, yachts, repairs, etc.
• Ability to work under pressure of time (and include weekends if required).
• Commercially sensitive to numbers

Responsibilities / Job Description:

•⁠ ⁠In-charge of all port formalities (arrange pilotage, tugs, port clearance, etc.)

•⁠ ⁠In-charge of all immigration formalities for sign on and sign off crew

•⁠ ⁠Ensure applications for crew changes are submitted timely and correctly

•⁠ ⁠Arrange hotel accommodation and transportation of crew

•⁠ ⁠Follow up on latest regulations of MPA, ICA and NEA

•⁠ ⁠Coordinate with suppliers, surveyors, technicians, repairers, etc.

•⁠ ⁠Ensure instructions to all parties are communicated timely and effectively

•⁠ ⁠Manage clearance and delivery of ship spares

•⁠ ⁠Update and process information and documentation timely

•⁠ ⁠Update shipowners on the operational activities of their vessels

•⁠ ⁠Attend on board vessels whenever necessary

•⁠ ⁠Perform ad hoc duties as required by the management

Basic Requirements:

•⁠ ⁠3 years’ experience in the same industry

•⁠ ⁠Good knowledge of Port and Immigration regulations

•⁠ ⁠Computer skills

•⁠ ⁠Ability to work both independently and as team member in a fast paced environment round the clock (able to work at odd hours/days)

•⁠ ⁠Strong administrative, planning, implementation and communication skills

•⁠ ⁠Problem solving skills and positive attitude

•⁠ ⁠Detail oriented with good command of communication skills

•⁠ ⁠Ability to work under pressure, meet deadlines through good time management and allocation of priorities

•⁠ ⁠Business level spoken and written English

Job Description:

• Perform the full spectrum of HR duties
• Ensure company HR policies are in compliance with the local labour regulations
• Plan and participate in recruitment events and corporate events
• Execute the learning programs.
• Arrange business travel such as air-ticket booking, hotel, local transport etc
• Prepare weekly and monthly report of office operation/recruitment activities.
• Any other duties as assigned

Job Requirements:

• Minimum Diploma/ Degree in Human Resource Management or Business Administration
• Good knowledge of MOM law regulations, Employment Act and employment practices in Singapore
• Proficient in MS Office
• Good working attitude, honest, integrity
• Bilingual in English and Mandarin is required to liaise with Chinese associates
• For Singaporeans and SPR only

Position Summary

The Guest Experience Executive’s main role is to deliver an exceptional experience for all of our learners via face-to-face or online platforms. He/She should have a pleasant personality and is professional when communicating with stakeholders. He/She is required to be familiar with video conferencing software and tech savvy.

He/She is required to be service-oriented. Proactive in looking after our learners' needs. Able to work independently and with teams. Prepared to handle multiple and concurrent tasks and is willing to work on compressed work week and long hours.

When supporting Face-to-Face programme, He/She will be tasked to:

• Setup and teardown training rooms and support activity used to facilitate learning and experience
• Usher and register learners in accordance to internal SOP and government compliance
• Facilitate activities during learning sessions (e.g. role playing)

When supporting remote learning programme, He/She will be tasked to:

• Assist learners that have issues accessing the video conferencing platform (e.g. Zoom)
• Assist trainers in facilitating activities during the remote learning sessions (e.g. breakout rooms)
• Prepare collaterals for remote learning parcels - Assist learners that have issues accessing the video conferencing platform (e.g. Zoom)

Key Responsibilities

Execute Event Plans

• Support learner's registration and attendance tracking throughout event duration
• Execute pre, during, and post-event specifications and requirements in a timely manner in accordance to defined SOP and government regulations
• Event manage event changes between client, internal, and external stakeholders during programme day
• Coordinate logistics and resources across the organization and products and services
• Maintain the safety of an event by addressing security risks originating from within and outside, encompassing both natural occurrences and human-caused incidents.

Managing Stakeholders and Guest Experience

• Attend to inquiries and feedback from stakeholders, ensuring their concerns and suggestions are acknowledged and addressed professionally and in a timely manner.
• Communicate with internal stakeholders on event requirement to ensure smooth execution
• Deliver exceptional hospitality and go the extra mile to elevate the guest experience pro-actively
• Support Head of Department to implement departmental or cross-functional initiatives

Operational Excellence

• Evaluate how latest technology trends can be leveraged to spur innovation in participants' experience
• Evaluate how current workplace technology approaches can be improved to raise productivity

Maintain Venue Facilities

• Ensure that the venue is fully operational and ready to host events in compliance with venue facilities inspection protocols
• Execute venue repair operations protocols to correct identified failures in routine inspections
• Raise status reports of venue conditions to recommend follow-up actions
• Execute improvements of venue in conjunction with updated standard operating procedures

The ideal candidate should possess:

• A recognized Diploma in Hospitality/ Tourism Management/ Events Management is preferred
• Experience with Facilities / Venue Management is a plus
• A passion for service and hospitality
• Adaptability, determination and be able to thrive in a fast-paced environment
• Ability to analyze and resolve problems in a timely manner
• Good grooming
• Confidence in communication skills for reporting to stakeholders at different levels
• Demonstrate ability to interact with the customers, employees and third parties that reflects highly on the company’s values
• Willingness to work long hours or weekends as need arise
• Good organizational skills and attention to detail

This role is currently only open to Singaporeans/ PRs.

This is a contract role with possibility of conversion into permanent position.

Why Join Us?

At ROHEI, we're not just another company - we're a diverse family with a singular mission: to partner with organisations to build cultures that honour both people and results.

Since our founding in Singapore in 2007, we have consistently been recognised as one of Singapore's and Asia's Best Workplaces by the Great Place to Work Institute, with an internal Trust Index of over 98%. Join us in our journey to make a meaningful impact on the world of work.

Ready to contribute to our success? Apply today!

Job Description:

- Team player, able to work closely within the team leading the team while taking charge of the team members

- Plan and lead the team's operation to achieve company goals

- Perform ad-hoc duties such as operating machineries

sorting, stacking, cutting, trimming, etc.

- Physically fit

- Maintain personal and work place hygiene

- Willing to learn, positive attitude and able to take initiative

- Responsible

- Able to work in cold room environment

- Able to manage team to fulfill operational requirements

- Training to be provided

Working Hours

- 6 days: Mon-Sat

Logistics and Store Executive Responsibilities

Logistics Management

1. Coordination of Shipments and SuppliesPlan and manage the timely procurement, transportation, and delivery of parts, tools, and materials required for ship repair projects.
   Coordinate with suppliers, vendors, and shipping agents to ensure critical components reach the repair site on time.
   
2. DocumentationPrepare and verify shipping and customs documentation for imported or exported parts and equipment.
   Ensure compliance with maritime regulations and company policies.
   
3. Inventory ManagementTrack incoming and outgoing shipments to maintain accurate inventory of ship repair components and consumables.
   Utilize warehouse management systems (WMS) to monitor stock levels and track item usage.
   
4. Supplier and Vendor ManagementLiaise with local and international suppliers to source marine-grade materials and equipment.
   Negotiate contracts and monitor supplier performance for cost-efficiency and reliability.
   
5. Emergency Logistics SupportRespond swiftly to urgent repair requests by arranging expedited delivery of critical parts.
   Address delays, damaged shipments, or shortages to minimize project downtime.
   

Store Management

1. Stock Control and StorageMaintain an organized inventory of spares, tools, and consumables used for marine ship repairs.
   Ensure proper storage of items to prevent damage from environmental factors such as moisture or salt air.
   
2. Receiving and Dispatching GoodsOversee the receipt of goods, inspecting for damage or discrepancies against purchase orders.
   Manage the dispatch of materials to repair sites, ensuring accuracy and timeliness.
   
3. Equipment and Tools ManagementTrack and maintain tools, ensuring they are calibrated and in working condition.
   Implement protocols for the issuance and return of tools and equipment.
   
4. Compliance with Safety StandardsEnforce proper storage and handling of hazardous materials, adhering to environmental, health, and safety (EHS) regulations.
   Ensure the store complies with marine industry standards and certification requirements.
   

Administrative and Strategic Duties

1. Reporting and AnalysisPrepare regular reports on inventory levels, material usage, and logistics performance.
   Analyze data to identify trends, reduce waste, and improve operational efficiency.
   
2. Team CoordinationSupervise logistics and store personnel, providing training on safety, inventory systems, and operational procedures.
   Assign tasks and monitor team performance to meet deadlines for ship repair projects.
   
3. Cost ManagementIdentify opportunities to optimize logistics and storage costs without compromising quality or efficiency.
   

Specialized Responsibilities for Marine Ship Repair

1. Coordination with Project TeamsWork closely with project managers, engineers, and repair crews to prioritize material needs for ongoing ship repair jobs.
   
2. Critical Spare Parts ManagementMaintain a fast-access inventory of frequently used or high-demand spare parts to minimize downtime.
   
3. Support for Dry Dock and Offshore OperationsEnsure the timely supply of parts and equipment to dry dock and offshore repair sites.
   Manage logistics for transporting oversized or heavy equipment used in ship repair.