Join our team as a Sales Supervisor, where you will play a pivotal role in ensuring customer satisfaction and maintaining the cleanliness of our shop. We are seeking an individual to fulfill the following roles and responsibilities:

Responsibilities:

1. Customer Service:Take care of walk-in customers, providing assistance and guidance.

2. Fruit Cutting and Packing:Help cut and pack fruits for customers, ensuring quality presentation.

3. Order Handling:Take orders from phone calls and prepare them for delivery.

4. Specialized Fruit Cutting:Required to specialize in cutting fruits, especially durian, meeting customer preferences.

5. Shop Cleanliness:Maintain cleanliness in the shop to create a welcoming environment.

Other Details:

· Weekend and Public Holiday Work:Required to work on weekends and public holidays to cater to customer needs.

· Night Shift:Required to work on night shifts to accommodate customer orders and deliveries.

We thank you for your interest, and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

HIGHLIGHTS

• SGX Listed Company
• 5 day work week
• Learning opportunities
• Positive working environment
• Medical benefits
• Company transport provided

RESPONSIBILITIES

• Supports the organization through the implementation of HR programmes and activities.
• In charge of payroll processing, ensuring accuracy of payroll records in the HR system, and aligns with MOM guidelines, and internal policies and procedures.
• Submit tax clearance and IR8A .
• Work closely with HR & Admin Manager to review and revise HR policies, processes in line with company goals.
• Handle in recruitment activities including posting of job advertisement, screening of resumes, interview arrangements and selection.
• Responsible for work pass related matters; applications, renewals, cancellations, etc.
• Hande onboarding for new hires and offboarding for resigned employees.
• Responsible for the preparation of letter, including but not limited to Letter of Appointment, Confirmation, etc.
• Update and maintenance of employee Personal file and information in the HR System.
• Monitor and prepare appraisal form for confirmation, work pass expiration and renewal of the contract.
• Administer leave benefit and medical reimbursement.
• Facilitate and provide support for grant application, coordination, checking and submission to relevant government agencies across group of companies.
• Collaborate, plan and execute employee engagement events and Corporate Social Responsibility (CSR) events.
• Handle HR and Sustainability reporting.
• Any other ad hoc duties assigned.

REQUIREMENTS

• Minimum Diploma in HR or Business-related disciplines, or
• Minimum 3 years' related experience
• Meticulous and detail-oriented
• Exceptional analytical and problem-solving skills
• Adaptability skills.
• Excellent interpersonal skills.
• Honest, ethical, and dependable.
• Experienced in mediation and conflict resolution processes.
• Proficient in MS Office (Excel, Word, Powerpoint), especially Excel for reporting purpose.
• Knowledge with HRIS (Timesoft) will be an added advantage

Job Descriptions

• Full Time / Permanent Position.
• Handle HR Related Matters - Workers
• Salary Range: $2800 - $3200 (Salary Commensurate Experience)
• Knowledge in Labour Law and MOM matters is advantageous.

Job Requirements

• Diploma / O-levels (with Min 1-year relevant experience in Construction Line)
• Experience in HR Admin & Recruitment.
• Hands on experience in posting job advertisements to various online job portals.
• Perform ad hoc duties when required.
• Computer Literate – Proficient in Microsoft Office.
• Able to communicate in Mandarin would be an advantage.
• Team player, proactive and willing to learn.
• Possess strong interpersonal skills, effective time management and multitasking skills.
• Able to lead the team.
• Able to work independently or with minimal supervision and work in a fast-paced environment.
• Able to start work immediately.

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

The Executive will assist the Operations Manager in managing daily operations and planning manpower to drive operational excellence in the Nursing Home. This includes ensuring that the Nursing Home is in compliance with all regulatory, licensing, safety, and environmental requirements.

In addition, they will also have the opportunity to lead, train, supervise, and mentor staff in areas such as Facilities Management, Repair and Maintenance, Fire Command Centre, and Transportation sections of the Operations department.

• Identify and perform necessary maintenance on buildings and facilities
• Conduct inspections periodically to evaluate the maintenance condition to identify necessary corrective actions
• Report any deficiencies as they occur and request emergency or routine service
• Oversee and manage the appointed contractors to ensure that they conform to the required standards
• Manage the process of contracts, raise Purchase Order(PO) and activate the renewal when due
• Responsible for administrative duties, including developing and maintaining operating procedures, verifying invoices, monitoring expenses, and assisting in budget exercise
• Oversee fire safety measures in the nursing home
• Participate and support work process improvement and technology enhancement projects
• Manage and supervise a team of operations assistants inclusive of recruitment, discipline and performance appraisal
• Ensure that the facilities team is in compliance with workplace safety standards
• To ensure management of the outsource vendor does schedule servicing in a timely manner and submits a service report to MOHH iham before the timeline
• Other duties as assigned

• Min Diploma/Degree in Business/Building/Facilities Management/Engineering or equivalent with 3 years relevant experience, of which 1 year in a supervisory role
• Familiar with government agency ( MOH,NEA,BCA,SCDF) Regulations
• Good in report writing
• Able to respond fast on emergency matters after office hours.
• Possess experience in project management and budgeting
• Independent with a high level of organizational skill
• Able to work well under pressure and deliver within a tight timeline
• Team player with excellent interpersonal and negotiating skills
• Proficient in MS Office & Google Workspace ( Googlesheet, GoogleDoc, Google Form)

Job Description:

As an HR Cum Accounts Executive, you will play a crucial role in supporting both our Human Resources and Finance departments. You will be responsible for managing HR functions and handling accounting tasks to ensure smooth operations.

Key Responsibilities:

Accounts Responsibilities:

• Manage day-to-day accounting operations, including invoicing, data entry, and reconciling accounts.
• Maintain and update financial records and ledgers.
• Assist in preparation of monthly, quarterly, and annual financial reports.
• Process payments and manage accounts payable/receivable.
• Support in tax filing and audits as needed.

Human Resources Responsibilities:

• Assist in recruitment and onboarding of new employees.
• Maintain employee records, including attendance, personal data, and performance reviews.
• Handle employee queries and resolve issues related to HR policies and benefits.
• Support payroll processing and ensure compliance with labor laws.
• Assist in organizing training, employee engagement activities, and performance appraisals.

Job Summary：We are seeking an experienced Internal Control & Compliance Executive to oversee and enhance our internal control systems and compliance frameworks. This role is critical in ensuring that our operations adhere to legal regulations and internal policies, thereby mitigating risks and safeguarding the organization’s integrity.

Key Responsibilities:

- Establish company’s compliance management system to integrate the company’s overall risk management, internal control and compliance. Develop, implement, and maintain internal control and compliance policies and procedures to ensure compliance with regulations and industry standards. Organize informationization construction of internal control and compliance management.

-Develop and execute annual plan for internal control and compliance management, including relevant work and training.

-Conduct continuous internal control and compliance reviews in economic contracts and major decision, and provide comments on compliance issue and recommend resolution.

- Coordinate, guide and assist in lawsuit and arbitration involving Singapore companies, overseas subsidiaries and representative offices.

- Prepare monthly/quarterly/yearly internal control and compliance reports to the management and HQ. Maintain focus on the compliance management requirements in key areas including but not limited to anti-commercial bribery, anti-money laundering, international sanctions, export control, anti-monopoly, anti-unfair competition, intellectual property and data information. Stay up-to-date with changes in laws and regulations that may impact the organization.

- Conduct risk identification, assessments, precaution in accordance with relevant law, policies, guidelines of company and its HQ.

- Drive the compliance providing support to the management in order to ensure the adequacy, efficiency and effectiveness of the internal control. Recommend improvements to maximize business operations.

- Develop and maintain a strong connection with risk control, internal control, compliance experts in the oil & gas industrial, lubricant field and cooperate with relevant state and government requirements on the above-mentioned areas.

Qualifications：

- Bachelor’s degree in Finance, Accounting, Statistics, Business Administration, or a related field; a master’s degree or professional certification is preferred.

- Minimum of 3 years of experience in internal control, compliance, audit roles, contract review and management, procurement and bidding or legal. Relevant experience in oil & gas industrial or lubricant field is preferred.

- Knowledge of laws, regulations in relation to the oil & gas industrial, lubricant field. Better understanding and utilization of internal control management system (e.g., COSO, ISO).

- Excellent analytical and problem-solving skills.

- Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization. Bilingual proficiency is must, as the role requires communication with Chinese clients and headquarters.

- Strong written skill and can manage various work reports.

- Proficiency in using internal control, compliance management relevant software and tools (ERP, contract management etc.)

Overall responsibilities:

As a Business Development Executive, you will primarily be responsible for assisting our Marketing Manager in providing quotations to corporations, and/or end-user customers.

You will also have the opportunity to be part of a leading company that provides a multitude of unique services, including; selling new and refurbished: laptops, personal computers, and peripherals, as well as IT Asset Disposition (ITAD) and recycling services.

Main duties and responsibilities:

Duties and responsibilities include, but are not limited to:

• Consistently and effectively learn existing and new products/programs.
• Develop, Build and Maintain strong, sustainable relationships with internal and external customers
• Effectively communicate with internal and external customers to influence their needs, and the best solution
• Be able to accurately gather details, facts, and information from internal and external customers, and make confident suggestions
• Follow-up with Customers as needed.
• Provide consultation for all customers on products and services, provided by the company
• Provide administrative support to the team in the management of global customers.
• Provide support to customers in terms of enquiries, quotations and reports
• Assist in RFQ process.
• Responsible for statistics and data collation.
• Ensure that all communications platforms are updated on a regular and consistent basis
• Actively carry out and follow-up on additional tasks assigned by Management and Head of department.

Required Skills

• You must be self-motivated and eager to learn, and driven to achieve high-performance standards
• Hard working, self-motivated, and positive attitude.
• Positively embraces; learning, change, and problem-solving.
• Ability to effectively communicate with all levels of customers, verbally and written (English)
• Ability to speak Cantonese/Mandarin will be an added advantage
• Basic Office Functions – Microsoft Office, E-Mail, Phones, Computers, and Interaction with customer

Job Scope

• Handle general worker administration: work pass application / renewals, insurance & security bond applications, medical checkups, flight and dormitory arrangements
• Receive delivery of goods and issuance of tax invoice and delivery orders
• Other general administration activities

Requirements

• Minimum GCE O Levels qualification or equivalent
• No experience necessary / Fresh graduates welcome
• Proficient in computer and internet use

Responsibilities:

· Achieve and exceed sales targets by identifying and securing new business opportunities.
Promote and sell the company's products to existing and prospective customers.

· Manage sales documentation, including Contracts, Quotations, orders and invoices.

· Coordinate with the customer service and supply chain team to ensure timely delivery of products to customers.

· Conduct regular customer visits and meetings to strengthen relationships and identify new sales opportunities. Represent the company at trade shows and industry events.

· Build and maintain strong relationships with customers, ensuring high levels of customer satisfaction. Address customer inquiries and resolve issues promptly and effectively.

· Develop interest and understanding of the company's product offerings.

· Gather and analyze customer feedback to improve products and services. Continuously seek opportunities for professional development and stay updated with industry trends.

· Consistently meet and exceed monthly sales targets and stay informed about market trends.

· Develop and implement sales plans and strategies to achieve targets. Prepare and submit regular sales reports, forecasts, and market feedback to the sales manager.

· Perform any additional work duties as assigned by the Management team.

Requirements:

· Preferably possess a minimum of 3 years of experience in food distribution or the Fast-Moving Consumer Goods (FMCG) industry with proven track record.

· Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.

· With a positive, determined, and proactive work attitude.

· Display a pleasant personality, dynamism, independence, and self-motivation.

· Excellent customer service, communication, and problem-solving skills.

Working Hours

8am to 5.30pm (Monday to Friday)

8am to 12noon (Alternate Saturday)

Attractive Staff Benefits: Good performance bonus, medical benefits and staff purchase, etc

We are a growing SME in the food manufacturing and distribution industry, offering a wide range of products. As we expand our reach, particularly into the HoReCa sector and web platforms, we seek a motivated Sales and Marketing Executive to drive both traditional distribution and digital marketing strategies.

Key Responsibilities:

• Develop and execute sales strategies to expand our presence in the HoReCa sector.

• Manage and grow our relationships with distributors and other key partners.

• Coordinate and optimize digital marketing efforts, including managing web platforms and social media channels.

• Identify and explore new business opportunities in both offline and online markets.

• Collaborate with internal teams to ensure effective promotion and product distribution.

• Track sales performance, marketing campaigns, and provide regular reports to management.

• Assist with market research to identify trends, customer needs, and competitive activity.

• Oversee and manage customer accounts to ensure high levels of satisfaction and retention.

Requirements:

• Diploma or higher in Business, Marketing, or a related field.

• Proven experience in sales, marketing, or a similar role, ideally within the food industry.

• Familiarity with both traditional and digital marketing platforms.

• Strong communication, negotiation, and relationship-building skills.

• Ability to multitask and work independently with a proactive attitude.

• Experience in the HoReCa sector is a strong advantage.

• Proficiency in Microsoft Office Suite and basic knowledge of web-based marketing tools.

Benefits:

• Competitive salary and benefits.

• Opportunity for career growth within a dynamic and expanding company.

• Work in a collaborative environment where your input and creativity are valued.

· To promote machines and services to market

· To service existing customer & source for new customer

· Efficient in time management and good customer service

· Possess good communication skills

· Candidate without experience are welcome to apply

· Class 3 Singapore driving license

Motor Vehicle Sales Executive

Responsibilities

• Provide professional service to all customers throughout the buying process.
• Provide detailed information about new and used vehicles, including specifications, features, and conditions.
• Conduct inspections of vehicles to assess their condition, performance, and market value.
• Prepare accurate vehicle listings which include high-quality photographs, and comprehensive descriptions, and showcase the features of vehicles to potential partners.
• Negotiate pricing and terms with prospective partners to achieve sales targets to maximize profitability.
• Close sales transactions efficiently, ensuring all necessary documentation are accurate.

Requirements

• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Excellent teamwork, communication, and interpersonal skills.
• Excellent customer service skills and a commitment to providing a positive buying experience.
• Valid Class 3 license with a minimum of 3 years of driving experience.
• Ability to work on weekends and public holidays.

• Prepare and send invoices to clients or customers.
• Ensure payments are made on time and follow up on overdue accounts.
• Data entry and filing
• Attend to phone calls and email enquiries
• Carry out any other duties that may from time to time be assigned
• Contract periods vary from 3 months to 6 months (may subject to extension)

Requirements

• GCE O-Level & above.
• Have good communication and proficient in Microsoft Word & Excel
• Prior experience in administrative work will be advantageous

Duties:

1) Taking orders from customer via phone

2) Liaison with customers via phone

3) Creating customer account

4) Process customer orders

5) Planning of goods delivery

6) Purchasing of office supplies

7) Setting meeting & sending meeting invites

8) Attend to incoming calls

9) Ad hoc office duties

Requirements:

1) 1-2 years experience as Sales Coordinator / Admin executive

2) Diploma/A-Level

3) Positive & pleasant demeanour

4) 5.5 days work week

MarineTech Data Collection & Analysis

• Collect and analyse data from various sources, including market research, customer surveys, sales reports, and digital analytics.
• Identify trends, patterns, and insights to support clients' decision-making.

Market Research

• Conduct market research to understand industry trends, competitive landscape, and customer preferences.
• Design and execute surveys, focus groups, and other research methods to gather relevant data.

Reporting & Visualisation

• Prepare and present detailed reports on performance, trends, and insights.
• Use data visualisation tools to create clear and compelling charts, graphs, and dashboards.

Tool Proficiency

• Utilize data analytics tools and data analysis software effectively.
• Stay current with emerging analytics tools and technologies.

Qualifications

• Master's degree in Marketing, Business Analytics, or a related field.
• Experience as data analyst.
• Knowledge of statistical analysis and modeling techniques.
• Strong analytical skills with the ability to interpret complex data and generate actionable insights.
• Proficiency in data analysis tools and software.
• Experience with digital marketing analytics and tools.
• Excellent communication skills, with the ability to present findings clearly and persuasively.
• Detail-oriented with strong organisational and time-management skills.
• Ability to work independently and as part of a team in a fast-paced environment.

We need candidates with the right attitude, experiences and energetic, to apply for the position of:Procurement Executive

Responsibilities:

· Timely Purchase Order placement and delivery

· Verify suppliers' invoices by matching with shipping documents and prepare timely payment

· Liaise with suppliers and Operation Department to resolve payment discrepancies.

· Daily updating of invoices and payment into accounting system (UBS)

· Proficient in Microsoft Office (e.g. Words, Excel)

· Inward and Outward documents and arrangements.

· Any other duties as assigned by superior.

Requirements:

· A level , LCCI or Diploma

· Prefer candidates with experience in Construction Industry.

· Bilingual in English and Mandarin speaking in order to liaise with Mandarin speaking associates

An attractive remuneration package will commensurate based on experience.

1) Ensure daily orders are completed on time in full.

2) Meets specifics of customer orders in a timely manner.

3) Keeps products separated, organized and in good rotation.

4) Monitors product quality frequently, reporting problems to mitigate safety issues.

5) Ensure team members practise warehouse processes.

6) Reports any mechanical problems.

7) Utilizes continuous improvement mindset and assists in identifying opportunities to improve processes.

8) Follows good warehouse practices and required work safe practices.

9) Maintains a clean, sanitary, and safe work area.

10) Performs other duties as assigned.

Experience

- Min 5 years of working experience in a warehouse environment.

- Basic knowledge in Microsoft Excel & ERP systems SAP preferred

- Able to work under pressure, fast paced environment

- Team player, meticulous & proactive

- Prepare for quotation using the system and required to register new items and mapping with code book in system.

- Contact customer for quotation follow up and receiving feedback about the submitted quotation.

- Required to contact the local and overseas (most likely Korea) vendors to get quotation for new items.

- Required to learn & study Marine Diesel Engines as an Engine Builder (STX Engine).

- Outstanding Invoice chasing.

Essential duties and responsibilities : -

- Good MS Office skills

- Good communication skills

- Entry level candidates are welcome/experienced person whose major in Mechanical engineering or who is interested with marine engine machinery.

• Direct and coordinate food and beverage operations to ensure customer satisfaction and profitability.
• Develop and implement policies and procedures to improve operational efficiency.
• Manage staff, including hiring, training, scheduling, and performance evaluation.
• Ensure compliance with health, safety, and sanitation regulations.
• Monitor inventory levels and order supplies as needed to meet demand.
• Collaborate with chefs and kitchen staff to plan and execute menus.
• Handle customer complaints and feedback promptly and effectively.
• Analyze financial data to identify areas for cost reduction and operational improvement.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or Computer Science.
• Proven experience as a Food and Beverage Executive or similar role in the hospitality industry.
• Strong leadership and team management skills.
• In-depth knowledge of food and beverage operations and service standards.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle pressure.
• Strong problem-solving and decision-making abilities.

Skills

• Leadership
• Customer service
• Staff management
• Inventory management
• Menu planning

· Must be able to work on weekends, public holidays and on split duty

· Must possess service oriented attitude and be adept at handling guests

Working Location: Tuas Shipyard

The Senior Purchasing Executive plays a crucial role in driving the efficiency and effectiveness of the shipyard’s procurement operations. This position is responsible for leading a team of 2–3 purchasing professionals, overseeing all aspects of the procurement process, negotiating with suppliers, ensuring the timely and cost-effective delivery of materials and equipment for newbuilding, conversions, and repair projects, and maintaining a reliable supply chain to support ongoing construction and maintenance activities. The role also requires close collaboration with cross-functional teams and a focus on managing tight budgets, mitigating risks, and ensuring the highest standards of procurement performance.

Tasks and Responsibilities

• Lead and manage a team of 2–3 purchasing professionals by setting clear goals, delegating tasks, providing regular feedback, and conducting performance evaluations to foster a high-performing team.
• Develop and implement strategic procurement plans aligned with the shipyard’s objectives. Continuously monitor market trends and industry developments to make informed and cost-effective purchasing decisions.
• Identify, evaluate, and select suppliers based on key criteria such as quality, reliability, and cost-effectiveness. Cultivate strong, long-term relationships with suppliers to ensure a steady and dependable supply of materials and services.
• Negotiating contracts, pricing, conditions, and terms to achieve cost savings and meet quality standards. Draft and review contracts, ensuring compliance with legal and company requirements.
• Ensure the on-time and cost-efficient procurement of materials and services by placing orders, monitoring delivery schedules, and proactively addressing any issues that arise.
• Maintain adherence to all internal purchasing policies and procedures. Ensure that all procurement transactions are properly authorized, and that documentation is thorough, accurate, and up to date.
• Collaboration with cross-functional teams within the shipyard to ensure that the purchasing function supports the overall business goals and communicates effectively with internal stakeholders and external suppliers.
• Identify and mitigate potential risks related to procurement, including supply chain disruptions and quality issues.
• Drive continuous improvement initiatives within the purchasing department to enhance efficiency and effectiveness.

Job Requirements

• Diploma or bachelor’s degree in supply chain management, business, or a related field.
• 5 ~ 7 years of experience leading a procurement or supply chain management team, with a track record of progressively increasing responsibility.
• Proven ability to lead, motivate, and manage a team, fostering a collaborative and performance-oriented environment.
• Proficiency in procurement software, Microsoft Office applications, and SAP systems is highly preferred.
• Strong analytical and decision-making skills.

We are seeking an experienced and detail-oriented Senior Loan Executive to join our auto finance business. As a Senior Loan Executive, you will play a critical role in managing the pre and post-disbursement processes, including but not limited to timely loan collection. Your expertise in credit operations will contribute to the success and profitability of our business.

Responsibilities:

- Perform record creation and system updating in the Company’s s operating systems for loan application received.
- Perform documentation check before loan disbursement and ensure invoices received are in order.
- Raise disbursement and commission payment requests.
- Prepare payment instructions, reminders, and other notification letters to customers / law firms.
- Perform imaging, indexing, and filing of collateral documents.
- Review & update system reports on a daily basis.
- Handle customers’ enquiries.
- Escalate any discrepancy / deviation to the Team Manager.
- Assist Team Manager by providing ideas / initiatives to improve the existing workflow and identify operational risks and implement measures to address / mitigate these risks.

Requirement:
At least 1-2 years of experience in Loans or in Credit Operations role.
Good understanding of operational risks.
Proficient in Microsoft office especially Microsoft Word and Excel

• General administrative task & support
• Handling accounts receivable & accounts payable
• Handling general Accounting Tasks
• Administering payroll & maintaining employee records
• Handle MOM matters including work pass application / renewal / cancellation
• Workers dormitory arrangement.
• Coordinate with training & Development.
• Administer leave / MC records.
• Monthly CPF submission.
• Prepare employment letter, confirmation letter, warning letter, etc.
• Support admin function for purchasing, report typing and invoicing.
• Licence renewal & preparation of documents for submission.
• Prossess good organization, communication and people's skills
• Any ad-hoc HR & admin duties assigned.

1. Conducting market research to identify selling possibilities and evaluate customer needs

2. Actively seeking out new sales opportunities through cold calling, networking and social media

3. Setting up meetings with potential clients and listening to their wishes and concerns

4. Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction.

5. Reaching out to potential customers to demonstrate our services and products through email and phone

Responsibilities:

• Provide excellent customer service in the retail front office operations.
• Handle incoming enquiries and requests from residential customers.
• Engage in daily operations, actively contributing to problem resolution and providing customer service support.
• Explain invoices, address account-related queries, and manage retail contracts effectively.
• Able to understand and explain well on the company’s price plans and services.
• Communicate clearly and effectively with customers, ensuring a positive interaction.
• Demonstrating empathy and patience in handling customer concerns.
• Recording customer interactions and transactions accurately in the company’s system.
• Adhering to company policies, procedures, ethical standards, code of conduct, and compliance with relevant regulations and laws.
• Safeguard customer confidentiality and privacy throughout all interactions.
• Participate in system / process enhancement projects to improve overall efficiency.

Requirements:

• Preferably holding a degree or diploma.
• Some prior experience in customer service is desirable.
• Seek individuals who align with values emphasizing service excellence.
• Possess a positive and proactive working attitude.
• Demonstrate self-motivation, independence, and a proactive approach to tasks.
• Exhibits a willingness to learn and is prepared to grow with the organization.
• Demonstrates strong teamwork, with good interpersonal and communication skills.
• Exhibits an achievement-oriented and results-driven approach.
• Proficient in communication using multiple languages, including English and Mandarin. Proficiency in Malay is considered an added advantage.

Others:

• 5-day work week.
• Working Hours: Mondays to Fridays 9am to 6pm.

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates will be notified)

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Description

Candidate will be responsible for engaging visitors with exciting and informative presentations, ensuring they have an enjoyable and immersive experience at our attraction. Additionally, you will manage operational tasks that contribute to the overall success of the attraction.

Key Responsibilities:

• Conduct interactive presentations and demonstrations of Trickeye exhibits for groups.
• Provide engaging explanations of the exhibits to enhance the visitor experience.
• Facilitate hands-on activities and assist with special events.
• Help organize and run special events, group bookings, or school tours.
• Participate in brainstorming sessions and contribute to the development of content.
• Ensure exhibits are well-maintained and in proper working condition.
• Assist with ticketing, crowd control, and visitor flow management
• Handle guest inquiries and provide exceptional customer service.
• Support in daily opening and closing procedures of the attraction.

Requirements:

• Strong public speaking and presentation skills.
• Able to conduct presentations and tours in Mandarin will be required.
• Enthusiastic and approachable with a passion for customer service.
• Interest in art, technology, or interactive experiences is a plus.
• Able to work on weekends and public holidays.