Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

What You Will Be Doing

The successful candidate will administer and manage SUSS's academic programmes, support examination activities and take charge of the School's student activities as well as external liaisons.

• Coordinate student recruitment activities, school activities and student interviews
• Support examination and assessment-related matters including liaison with programme/external examiners/associate faculties/supervisors, Head of Programme and Examination Administration Department
• Liaise with course writers and developers on course development matters
• Liaise with external partners associated with the programme(s)
• General administrative duties such as collation of data, preparation of reports, information updates
• Organise events for students, marketing, talks, social and promotional events, etc.
• Manage ad-hoc projects

Job Requirements

• Degree holders with 1-2 years' relevant working experience
• Mature, meticulous and possess high level of discretion and integrity
• Effective interpersonal skills with excellent command of written and spoken English
• Resourceful team player who is able to work independently and display initiative
• Proficient in Microsoft Office applications and analytical skills like Excel spreadsheet computations and do data collation
• Ability to communicate well so as to act as liaison and help reach out to stakeholders, such as industry partners, Associates, and establish leads for new industry partners
• Proficiency in written and spoken Mandarin as the incumbent will be required to communicate & liaise with overseas students from China

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

On behalf of the hiring company, we are looking for suitable personnel to join them as an Administrative Executive

Responsibilities

• Inventory Management: Maintain accurate and up-to-date inventory records.
  Conduct regular physical inventory counts and reconcile discrepancies.
  Monitor stock levels to identify potential shortages or overstocks.
  Implement and maintain inventory control systems and procedures.
  
• Purchasing and Procurement: Process purchase orders and track deliveries.
  Coordinate with suppliers to ensure timely deliveries.
  Negotiate favorable terms with suppliers.
  
• Data Entry and Reporting: Accurately input inventory data into the inventory management system.
  Generate reports on inventory levels, usage, and purchasing trends.
  Analyze data to identify areas for improvement and cost reduction.
  
• Operations: Coordinate with warehouse staff to ensure efficient workflow.
  Maintain a clean and organized warehouse environment.

Qualifications:

• Diploma or equivalent.
• Minimum 1 year of relevant experience
• Proficiency in inventory management software
• Strong organizational and time management skills.
• Attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Work location: East (short working distance to MRT)

EA License: 22C0971 | R21101298

Grow your horizons, and grow your career with us!

Support the procurement team in the implementation and improvement of existing systems, policies, and processes according to Company’s business needs.

To assist the Director in strategic planning and managing the purchasing team for all purchasing activities according to the KPIs set.

ROLE RESPONSIBILITIES

• Establish, build and maintain relations with all key Vendors
• Create, set and maintain department KPIs
• Sources for new products for cost-effectiveness and Calls for Food Tender
• Support all users for all Purchase Orders with E-Procurement System and meet Finance month end closing deadlines
• To attend to complaints and feedback from users regarding supplier services, product quality and quantity issues
• Ensure smooth delivery of products to all users.
• Coordinate all administrative matters, liaising with all departments and customers directly, as well on new strategic initiatives with Corporate Chef and new opening projects
• Provide Management with data and reports related to purchasing activities as and when required
• Periodic review to Management on purchasing system improvements and streamlining purchasing processes
• To undertake whatever-related duties or tasks that may be assigned by the Superior from time to time

ROLE REQUIREMENTS

• Preferably with Diploma or Degree in Business/Purchasing/Supply Chain Management or a related discipline
• Minimum 3 years of purchasing/sourcing experience in the hospitality/F&B/Entertainment industry
• Proficient in MS Office
• Resourceful and meticulous with excellent negotiation, problem-solving, and communication skills with Vendors and Stakeholders
• Good interpersonal skills with the ability to communicate with people at all levels
• Able to work independently and a good team player

Key selling points

• 5 days' work week
• AWS
• Medical benefit

Outbound Customer Service Executive

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Outbound Customer Service will be responsible for overseeing all franchise order processing of outbound deliveries, managing exceptions related to outbound deliveries and providing all the necessary details and analysis related to outbound shipments to affiliates.

1. Outbound Management

• To Provide timely Outbound delivery to 3PL (third-party logistics) to facilitate Goods Issue.
• Communication for not available items during outbound delivery creation.
• Manage exceptions related to outbound delivery execution at 3PL, as per agreed procedure and approvals.
• Data validation and recording of all the Outbound raised by 3PL.
• Preparation and circulation of Outbound related dashboard as per agreed timelines.
• Backorder management: open requirement which cannot be serviced during delivery creation, will fall under backorder processing. Outbound analyst to manage Backorder processing as per defined procedure.
• Communication related to Backorder management and Outbound processing to relevant stakeholders.
• Prioritization and scheduling of Outbound deliveries for optimized order to border lead time
• for affiliates
• Stop-shipment coordination for Traceability and various analysis

2. Customer complaint resolution:

• Handling of Customer complaints: communication with affiliates and 3PL, complaints
• closure with help of 3PL.
• Record of Credit/debit notes, if any, for affiliate returns

3. Back up for Outbound Analyst

Authorities:

• PO (purchase order) processing process in Ariba

Qualification:

• Preferably Diploma in related field.
• Minimum 1 year experience in Customer service/ Data management.
• Supply chain related educational qualifications and work experience will be preferred.

Technical Skills:

• Excellent analytical ability
• Customer (internal and external) driven approach.
• Good skills in Microsoft Excel and Microsoft PowerPoint.
• Candidates with system Knowledge (SAP/ databases/ Business Intelligence tools) will be preferred
• Mastering complexity: Autonomy, Managing complexity/technical accountability.
• Scheduling and prioritization.
• Result Orientation

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Job Responsibilities

· To structure a system of handling and organizing enquiries that comes into the company and assist the sales people to work on project costings.

· To collect sales personnel’s enquiry and disseminate to suppliers for quotations.

· Source for suppliers’ quotations, price comparisons

· To work with suppliers to negotiate prices and contract terms and draft purchase contracts to suppliers.

· To work with the logistics team to get shipping and logistics pricing.

· To work with the logistic team to monitor the performance of suppliers during the production and supply phase.

· To monitor the trend of product prices and forex rates and report to management.

· To collect historical data of purchases for market research.

· Handle call and email enquiries.

· Perform any other administrative/accounting duties as assigned.

Requirement

· Min. 2 years relevant work experience, Purchasing or Business preferably;

· Proficient in microsoft office and good with numbers.

· Fluent in Chinese and English languages, both written and spoken. Comfortable dealing with people.

· Ability to identify, analyze, and suggest solutions for problems, customer complaints, and client concerns

· Good organization skills and the ability to multitask on several projects simultaneously.

· Responsible and mature with high level of literacy competence

· Possess good inter-personal, analytical and communication skills

· A good team player with positive work attitude, strong initiative and resilience

· Detail-oriented, meticulous, and able to multi-task and meet tight deadlines

· Able to work independently and prioritise work with minimum supervision

Others

· 5 days work week, 9am-5pm

· AWS upon confirmation and pro-rated if service is less than a year

· Performance Bonus subjected to individual and company’s performance

We regret that only shortlisted candidates will be notified.

Marketing & Communications Associate (MarComms)

(A) What the role is:

The associate will be part of a team among operation managers, designer, and engineers, to carry out communications of the values and features of uParcel and her umbrella of services. This is to ensure continuous engagement of current clients and conversion of potential customers.

He/she will implement effective integrated communications and engagement strategies through both digital marcoms and social media.

(B) What you will be working on:

• Analyse the key competitiveness of uParcel's services & promotions - from storage, commerce, to same day delivery, especially within the Singapore and Malaysia markets, in order to develop a corresponding marketing communications strategy that will drive business objectives.
• Subsequently, identify key messages and target audiences, tailor campaigns to resonate effectively, and continuously monitor industry trends and competitors' activities to refine communication strategies.
• Transform technical/complex information into compelling concepts/stories and scripts for publicity materials including videos, animation, and graphic designs.
• Conceptualise, write, and copy-edit publicity materials.
• Hands-on design of visual contents and scripting/filming/editing of basic social media assets.
• Manage and oversee the content calendar.
• Experiment and implement variants of the communication plans across engagement platforms. This includes the uParcel app & web, issues and notification management, new launch announcements, email outreach, blogs for SEO, and social media.
• Monitor and measure the performance of the campaigns to suggest what to adjust until we reach the business outcomes.

(C) What we are looking for:

• Tertiary qualification in mass communication or related fields
• Excellent writing and communication skills
• Strong experience in social media and creation / management of digital assets
• Familiar with Adobe and Figma software for graphic contents
• Basic filming experience, and video editing skills with Adobe Premier Pro, Final Cut Pro, and/or CapCut equivalent
• Self-motivated to propose and refine suitable marcomms ideas
• Able to experiment and work independently in a dynamic fast-paced environment
• Keen interest in growing a tech-based local company

How to Apply

Kindly submit your portfolio of social media video creations to [email protected] . Do include your resume, name, mobile number, email address in your email for the consideration of your job application

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

You will be the co-ordinator of the academic administrative and event support team of NUS College (Academic Affairs). You will ensure that events are run smoothly, as well as to handle academic administrative matters.

Duties and Responsibilities

• Manage academic events such as Commencement Ceremony
• Support Peer Mentor Programme
• Handle classrooms bookings for teaching
• Expected to handle systems, e.g., EduRec
• Assist in processing finance claims from students
• Provide academic support as assigned
• Involved in the planning, coordination and execution of events, including the Asian Undergraduate Symposium (AUS), a college-wide annual event
• Work with other administrative teams in the NUS College on cross-functional and shared duties

Qualifications

• Bachelor’s degree
• Ability to handle pressure, multi-task and work within tight schedules
• Meticulous, organised, resourceful, independent and enjoy challenges
• Good interpersonal, written and communication skills
• Enjoys interacting with faculty members and students
• A strong team player with the ability to build a collaborative working relationship with people at all levels
• Ability to do basic analytics (e.g., using Excel, PowerBI, etc.) should be an advantage, though no required
• Proficient in Microsoft Office applications.

Responsibilities:

• Client Servicing: Provide day-to-day consultancy and end-to-end management of campaigns to support client objectives. Serve as the primary contact for clients to ensure results and satisfaction.
• Public Relations Strategy: Lead the conceptualization, planning, budgeting, and execution of communication campaigns.
• Public Relations Execution: Oversee or lead the development of client materials, including press releases, media pitches, briefing documents, and report templates.
• Media Pitching: Develop and lead strategies to secure media coverage, feature stories, and thought leadership pieces.
• Social Media: Devise and implement strategies to ensure successful social media campaigns by securing suitable influencers and collaborators, along with content plans that drive visibility for clients’ campaigns and messages.
• Media Relationships: Cultivate and maintain strong relationships with media and influencers, including those in target markets.
• New Business: Actively participate in new business proposals and pitches.
• Event Management: Collaborate with internal teams to propose public relations events and engagements; provide on-site hosting when necessary.
• Media Reporting: Conduct active monitoring to track, compile, and analyze media coverage, providing regular updates to clients.

Requirements:

• 2+ years of public relations or integrated communications experience in an agency, with a proven track record in securing new business and managing accounts.
• Ability to manage budgets independently.
• Strong organizational, project management, and leadership skills.
• Experience managing one or more account executives or interns.
• Solution-oriented mindset, open to embracing new ideas and methodologies.
• Strategic thinker with attention to detail.
• Willingness to embrace the start-up culture and be hands-on to grow with the agency.

To apply, submit your CV and portfolio to [email protected]

The Executive - Product Category supports in developing, implementing, monitoring, and evaluating marketing plans for multiple product ranges in the APAC region. This role aims to achieve sales objectives in the short to mid-term while ensuring product category growth and profitability. The executive will lead in driving the product category's targets, lead market insights, and manage the gated process of new product launches. They will serve as the central coordinator between various teams, including OHQ product planning, R&D, OHS sales, supply chain, and QA/RA/TCS, to drive product-related projects.

1. Strategic Marketing Support:

• Assist in the implementation and management of strategic marketing campaigns to support product category growth.
• Work closely with local marketing managers, sales teams, and business partners to help execute brand activation plans, focusing on promotion, pricing, place, and product.

2. Market Research Assistance:

• Support the collection and analysis of market research data to understand current market conditions and competitor activities.
• Assist in compiling market insights, including market landscape analysis and share of market tracking.

3. Product Category Support:

• Assist in tracking product category targets such as market penetration and sales performance.
• Support the identification of new market opportunities by working with engineers, designers, suppliers, and customers.

4. New Product Development Support:

• Aid incoordinating all phases of new product development, including research, design, pricing, marketing, sales, and distribution.
• Support the implementation of new product launches to ensure timely market entry.

5. Cross-Functional Coordination:

• Serve as the central coordinator between the OHQ product planning team, R&D, OHS sales, supply chain, and QA/RA/TCS teams for product-related projects.
• Help ensure alignment across teams for cohesive product strategy execution.

6. Budget Management Assistance:

• Support theexecution of marketing plans within the approved budget to optimize resource allocation.

7. Collaboration and Implementation:

• Assist in executing new product launch activities in collaboration with OHQ, sales, supply chain management, and QA/RA/TCS teams.
• Help ensure seamless implementation of product strategies by leveraging cross-functional support.

Job Requirements:

• Bachelor degree in business, marketing and/or engineering or equivalent professional qualification
• Academic working and thinking level
• Trained in some level of customer and market research and project management
• Independent self-starter with a strong sense of ownership
• Good knowledge of Microsoft Office (Word, Excel, Powerpoint)
• Proficient in the English language, both written and verbal

On behalf of the hiring company, we are looking for suitable personnel to join them as an Administrative Executive

Responsibilities

• Prepare schedule letters quotations for customers and follow up
• Coordinate with internal and external stakeholders to ensure work success.
• Input and maintain data in systems
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail.
• Organize and file documents according to established procedures.
• Any other duties assigned from time to time

Requirements

• Diploma in Business or related discipline
• Minimum 1 year of relevant experience
• Comfortable in communicating with clients
• Able to work well independently and in a team
• Comfortable working in an engineering environment
• Well-versed with Word, Excel, and process systems
• Attention to detail and accuracy.

Work location: East (short working distance to MRT)

EA License: 22C0971 | R21101298

Successful Candidate will report to the Sales Team Leader

Responsibilities

• Process customer orders, plan, schedule deliveries and prepare shipping documentation.
• Attend to customer enquiries/complaints/feedback and liase with Sales for follow up.
• Provide effective communication and co-ordination between Sales and Customers.
• Plan & prepare purchase requisition to Purchasing/Procurement.
• Expedite Purchasing/Procurement/Sourcing for inward deliveries from suppliers to ensure on time deliveries to customers
• Liase with Store for outgoing deliveries to customers.
• Prepare and issue work orders to Store for assembly and packaging work.
• Assist Sales to update and manage customers project.
• Any other tasks as required for Sales department

Requirement

• Minimum GCE A levels or Polytechnic Diploma
• 1-2 years customer service experience and/or admin experience
• Must be proficient in Microsoft office applications (Excel/Word/Outlook)
• Good communication skills in English and Mandarin (written & spoken)
• Willingness to learn and ability to multi-task

Shortlisted candidates will attend a face-to-face interview and complete a short skills test for Microsoft office applications.

Job Summary

Serve as the overseer of all programmes in Active Ageing Centre (AAC) and Senior Care Centre (SCC). Develop quality standards in key programmes for Senior Services and ensure consistency of programme delivery. Work with key stakeholders and collaborators to provide quality programme for seniors.

Principal Accountabilities

1. Develop a set of core and elective senior centric programmes in AAC and SCC according to guidelines provided by MOH/ Agency for Integrated Care (AIC)
2. Implement core and elective programmes
3. Strategize plans to promote programmes to the seniors
4. Engage internal and external stakeholders to develop quality programmes that meet the physical, emotional and mental needs of seniors
5. Support outreach of AAC and SCC
6. Work closely with volunteer and community enagement lead to ensure alignment of programmes with Senior Services
7. Work with funding source in implementation of existing and new programmes and programmes on trial
8. Utilise data analystics to understand effectiveness of programmes across all services and perform regular programme evaluation.

Additional Responsibility

1. Attend to any other responsibilities and duties assigned by the reporting officer.

Responsibilities

Teaching related hardware AV and IT products to customers and answering any of their questions regarding the products

Responsible for the sales and marketing of AV products (eg. Projectors, Audio Systems, Visualiser, etc.) to customers

Maintaining and expanding new and existing customer base

Requirements

Min 2 years experience in local AV/ Electronic / IT related products

Basic IT knowledge

Good Presentation, analytical, communication and interpersonal skills

Possess Driving license and own vehicle is a must

Entry-level candidates are welcome to apply

Attractive remuneration package with high commission

Customer Service Executive - Full Time

We're looking for a meticulous and independent individual to join our team.

You will be in charge of attending to customer's emails

• Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
• Process exchanges, returns and issue credits
• Uphold efficiency and customer satisfaction.
• Handle and process customer's exchanges and returns efficiently.

Some traits that we are looking for:

• Positive with a willing to learn attitude
• Strong communication & interpersonal skills
• Customer-orientated and passionate
• Ability to solve issues efficiently
• Has a high level of professionalism, work ethics and honesty
• Meticulous

Requirements:

• A strong interest in fashion
• Good command of English
• Min education: Diploma
• Basic Excel Skills required
• Able to work independently
• Minimum commitment of one year
• Only Singaporeans or Perm Residents
• Will be required to work on weekends

How to apply:

Send your application to: [email protected]

We are looking for an individual who is passionate about business development in the renewable energy space.

Job Description:

· Generate new sales and develop a network of users on our digital platform

· Drive and follow up new sales lead

· Prepare and conduct sales presentations to clients

· Support documentation and sales fulfilment process including managing contracts and invoicing

· Prepare sales projections and planning

Requirements:

· Diploma/Degree in business/IT/engineering

· 1-3 years of business development experience.

· Resourceful team player in a dynamic sales environment

· Good presentation and communication skills

· Knowledge in renewable energy or platform operation is an added advantage

About Us

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

• Collaborate and assist the Product Manager in their assigned categories so as to achieve company’s financial goal and objectives, improve market share, customer satisfaction and productivity performances measures for the company
• Co-ordinate and assist in implementing and executing all action plans to achieve category sales, profit and income goal and objectives
• Support Product Manager on all aspects of administration processes for new supplier partners and new product developments
• Ensure cost and price changes is reflected timely
• Ensure new article creation is created timely
• Support in the management of consignment related duties
• Assist in the timely and accurate maintenance of promotions download, obtain sign off for press advertisement
• Support Product Managers with weekly promotion commitment and collations with Operations Team and supplier partners
• Coordination with respective suppliers on administrative updates
• Ensure timely and accurate submission of documents for System maintenance
• Support internal stakeholders and communicate any potential issues that may impact on business operations
• Any other adhoc duties as required

About You

• Diploma or Degree in any discipline
• Preferably 1 year relevant working experience
• Proficient in Microsoft Excel (e.g. Pivot Table, Vlookup)
• Knowledge in SAP is beneficial
• Excellent communication and coordination skills
• Meticulous and detail oriented

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Epicsoft Asia looking for Business Development, Marketing and Sales account positions (Executive). This role will be reporting to the Managing Director and working alongside with channel managers and exclusive talent profiles to push and amplify marketing efforts across social media platforms.

Job Description:

• To own project leadership capabilities, entrepreneurial spirit and exhibit, proactiveness at work, exhibit qualities of perseverance and flexibility and the ever changing media space.
• Work alongside Managing Director with project based activities which include new divisions - Account Management, PR Relations, Product Development, Offline workshops management, facilitate events and public speaking events.
• Assist in driving new commercial related initiatives including driving social e-commerce functions, corporate branding and initiatives to drive additional revenue streams.
• Launch 360 Marketing Campaigns on a Local, Regional, and Global level.

Key responsibilities include:

• Develop brand strategies in relation to Influencers and YouTube Channels and to execute digital related activities to build advocacy for services in-market.
• Work with key stakeholders across the company and external partners to guide strategy and execution.
• Commercial role to drive revenue from projects related to brand development and social commerce.
• Responsible to managing website e-commerce operation for SG market and to lead e-commerce activities and execute launches to achieve sales targets.
• Measure and analyze activity with data-driven insights with strong understanding of performance metrics.
• Implement all organic social engagement campaigns across social media channels (YouTube, TikTok, Facebook, Instagram).
• Identify social content opportunities that drive customers, seller value branding.
• Assist Business Development team with daily operations involving development of data-driven recommendations to drive branding for the company.
• Engage in Project Management related initiatives including driving social e-commerce functions, corporate branding and initiatives to drive additional revenue streams.
• To create branding decks and business proposals for various pitches to potential clients and collaborative projects.
• Liaising and relationship building with internal and external stakeholders in the business development field.
• To attend meetings, conferences and to engage in brainstorming and planning on all social media activations relevant to the company.

Qualifications & Requirements

• At least 2-3 years experience in customer-facing roles leading and facilitating executive engagements.
• Ability to work in a fast-paced environment and independently.
• Ability to communicate effectively.
• Strong understanding of Data Analytics.
• Ability to curate strong proposal decks.
• Keen interest in supporting creators and supporting their growth, and social media
• Possess a positive attitude, and open to receiving constructive criticisms to improve the quality of work

Reporting to the Deputy CEO, the Digital Marketing Executive will be responsible for developing and overseeing the company’s digital marketing initiatives to increase brand awareness and drive sales of our products and services.

This individual will work closely with other departments and regional offices to execute online advertising campaigns, conduct marketing & research, website management, and implement marketing initiatives toward sales conversions.

Duties & Responsibilities:

• Oversee and manage offline and online marketing campaigns via LinkedIn, Facebook, Instagram, YouTube & E-Store
• Design high-quality creatives for all media formats, including print media and artwork for online ad banners, mobile banners, infographics, social media, brochures, GIFs, and other promotional materials to drive promotions, engagement and grow follower base
• Develop and engage in the planning and execution of various digital marketing campaigns, including managing SEO, SEA, and SEM strategy and optimizing social media marketing
• Managing website content to fully utilize the website platform to market (create, update, and upload information)
• Review the website and digital platform analytics weekly to monthly to address where customers are dropping off, and test initiatives that will improve customer engagement. Identify an action plan to improve performance
• Plan, develop, and execute email marketing programs
• Stay up-to-date with industry trends and emerging technologies, devise strategies, and organize marketing events and trade exhibitions

The Successful Applicant:

• A degree or diploma in Mass Communication, Advertising, Business Administration, or Marketing is preferred
• Minimum 2 years of relevant work experience in Marketing, Advertising & Promotions environment, or a similar capacity. Prior experience in digital/advertising agencies will be an added advantage
• Familiar and fluent with digital/data tools, e.g., Google Analytics, BI tools, CRM/Marketing tools, etc, with the ability to generate, analyze and interpret data
• Excellent writing and communication skills
• Strong interpersonal skills and detailed individuals
• Experienced in commercial social media platform management
• Proficient in Adobe design tools would be an advantage
• Strong project management skills, with the ability to manage multiple projects simultaneously

We invite interested and qualified candidates to write in with your updated resume (MS Word Format) and your current and expected salary.

We regret that only shortlisted candidates will be notified.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

What You Will Be Doing

Key Responsibilities

• Work closely with CESG management and project leads to drive the documentation and amplification of CESG's projects and initiatives through communications, logistical, administrative and other functions
• Manage CESG's projects, including overseeing project records and claims, liaison with project stakeholders, and general administrative support
• Conceptualise and execute media outreach, involving managing the CESG webpage, content creation and production of media outputs/collaterals suitable for different audiences
• Events planning for public engagement
• Support CESG’s evidence-based projects, such as in conducting literature review, surveys and simple data analysis
• Prepare reports and slides for presentations
• Provide cross-functional support in CESG and SUSS activities

Job Requirements

• At least 3-5 years' work experience
• Bachelor's degree with practical experience in media communications and analytics
• Interested and skilled in the production and management of impactful content (editorial, visual and video) for different platforms and audiences
• Prior experience in project/account management and administration
• Able to effectively manage multiple projects, tasks and deadlines – prior experience in project and resource management
• Able to work collaboratively in a team to achieve desired programme results
• Excellent written and spoken communication skills suited to different audiences
• Takes initiative and good at problem-solving
• Meticulous and responsible, especially in producing high-quality work
• Prior experience in research and evidence-based community work is an advantage

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

What You Will Be Doing

Job Responsibilities

• Work closely with CESG leadership and project leads to drive CESG's evidence-based projects from development and implementation to reporting and communication phases.
• Manage CESG's research and evidence-based projects, including project administration, research design, literature review, data collection and analysis, documentation, reporting, and post-project engagement
• Develop, support and/or co-lead new projects relating to CESG's strategic priorities
• Plan and coordinate community outreach and advocacy activities
• Provide cross-functional support in CESG and SUSS activities

Job Requirements

• At least 3-5 years' work experience
• Graduate degree with strong people, administrative and logistics skills
• Prior experience in social science research and/or evidence-informed community-based projects
• Good research and analytical skills, with field experience and familiarity with methodological approaches and data analysis
• Able to effectively manage multiple projects, tasks and deadlines - prior experience in project and resource management
• Able to work collaboratively in a team to achieve desired programme results
• Excellent written and spoken communication skills suited to different audiences
• Takes initiative and good at problem-solving
• Meticulous and responsible, especially in producing high-quality work
• Prior experience in event planning and communications is an advantage

Apply now

Executive / Senior Executive (Customer Service, Sales Coordinator)

Duties and Responsibilities
1. Processing of Daily Orders
* liaise with QA Dept. on Customer’s specifications
* liaise with respective Production facilities’ planners on Customer’s order and
delivery schedules
* communicate/co-ordinate with customers, branch CS and Sales
* daily order entries

2. Preparation of Delivery/Shipment Documentations
* liaise with delivery drivers/freight forwarders on delivery/shipping matters
* liaise with Production Facility Packing on daily shipments
* booking of flights and preparation of shipping documents

3. Follow-up on Customer’s Complaints
* co-ordinate with customer on rejected goods issue
* preparation of Customer’s Complaint Form, replacement/refund arrangements

4. Follow-up with customers on spools, cases and antistatic boxes return

5. Follow-up/Update of Monthly Overdue payment

6. Monitor & Control of SMI Stock Retention Period and Month/End Stock
Reconciliation

7. Co-ordinate between company and overseas Branches on Credit Application/Renewal

6. General clerical duties, including e-filing, compilation of reports as and when required

7. Undertake any other duties that may be assigned by Superior from time to time.

Job Requirement

• Good interpersonal and communication skill
• Meticulous and attentive to details
• Sensitive to numbers
• Multi-task and able to work in fast pace environments

Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) for immediate processing.

Kindly indicate in your email subject title as "Job Application for 19439 Executive / Senior Executive (Customer Service, Sales Coordinator) SW228"

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities

Thank you.

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1. Conducting market research to identify selling possibilities and evaluate customer needs

2. Actively seeking out new sales opportunities through cold calling, networking and social media

3. Setting up meetings with potential clients and listening to their wishes and concerns

4. Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction.

Reaching out to potential customers to demonstrate our services and products through email and phone

1. Conducting market research to identify selling possibilities and evaluate customer needs

2. Actively seeking out new sales opportunities through cold calling, networking and social media

3. Setting up meetings with potential clients and listening to their wishes and concerns

4. Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction.

5. Reaching out to potential customers to demonstrate our services and products through email and phone

Job Scope

• Assist the Marketing Director in all digital marketing tasks.
• Develop and execute strategies to help build and grow the followers across all of the company’s social media platforms.
• Manage and liaise with vendors to ensure the company's website is consistently updated with accurate information, up-to-date content, and a seamless user experience.
• Oversee the company's online social media platforms, manage and schedule create assets to be posted on different platforms, ensuring regular updates of the latest promotions and information.
• Conceptualize and design visually appealing and effective creatives for digital media, including promotional materials, social media graphics, videos, and presentations based on team’s direction and brief.
• Assist in content creation and copywriting for all of the company’s social media platforms.
• Manage and work with external vendors and temp staff on all marketing campaigns (TikTok, WhatsApp, Mailchimp, Class Dojo, Facebook, Google, Instagram, Xiao Hong Shu, YouTube, LinkedIn, and etc.)
• Engage with customers via our digital platforms by promptly sharing tagged videos and stories, and promptly responding to inquiries, reviews, comments and feedback through DMs on all platforms, email, Facebook, Instagram, and Google Business.
• Any other tasks, administrative duties or ad-hoc projects as assigned by direct manager.

Requirements

• Bachelor's degree in Digital Marketing, Communications, Business Administration, or a related field
• Relevant experiences (Preferably worked as Social media executive / Graphic designer cum social media marketing etc.)
• Proficiency and experience in content creation and project management for digital marketing is a plus point.
• Experience with Cap Cut, Canva, Adobe Photoshop, Illustrator, InDesign.
• Working days: 4 weekdays and 1 weekend
• Working Hour: 10.20am – 7.20pm (weekdays)
• Working hour: 8.30am - 6.30pm (weekends)
• Work Location: In person at Tiong Bahru office.

JOB DESCRIPTION

• Develop and manage content for various marketing channels, including websites, social media, email, and print materials
• Write and edit marketing communications materials, such as brochures, newsletters, press releases, and blog posts
• Ensure all content is consistent with the brand’s voice, style, and messaging guidelines
• Plan, develop, and execute integrated marketing communication campaigns
• Coordinate with design, digital marketing, and sales teams to ensure cohesive and effective campaigns
• Develop and implement social media strategies to increase brand awareness and engagement
• Create and schedule social media posts, monitor interactions, and respond to comments and messages
• Track social media metrics and report on performance
• Plan and execute marketing events, such as product launches, trade shows, and promotional events

JOB REQUIREMENTS

• Minimum Diploma and above
• Ability to handle multiple projects and deadlines in a fast-paced environment
• Commitment to continuous learning and staying updated with industry trends
• Entry level candidates are welcome to apply, training will be provided