Job Overview:

The Customer Sales Executive is responsible for providing exceptional service and support to assigned key accounts. The role involves managing client inquiries, troubleshooting issues, and ensuring that clients receive the highest level of satisfaction with the company’s products and services. The Customer Sales Executive serves as the primary liaison between the client and internal departments, helping to maintain strong, long-term relationships.

Key Responsibilities:

· Client Support and Relationship Management:

• Act as the main point of contact for key accounts, handling their day-to-day inquiries and requests.
• Provide prompt and accurate responses to client queries regarding products, services, and order status.
• Build and maintain strong, positive relationships with key clients to ensure their satisfaction.

· Order Management and Coordination:

• Manage and process client orders, ensuring accuracy and timely delivery.
• Coordinate with internal teams (e.g., sales, logistics, production) to fulfill customer requirements.
• Monitor the progress of orders, resolving any issues that may arise.

· Issue Resolution:

• Address client complaints or concerns in a timely and effective manner, ensuring issues are resolved to the client’s satisfaction.
• Proactively identify potential issues and take action to mitigate them before they impact the customer experience.

· Client Feedback and Reporting:

• Gather and report on client feedback, ensuring it is communicated to relevant internal teams for continuous improvement.
• Prepare regular reports on account activity, client satisfaction, and key performance indicators (KPIs).

· Collaboration and Cross-Department Communication:

• Work closely with the sales and account management teams to ensure alignment on client strategies.
• Collaborate with other departments (e.g., finance, logistics, product development) to resolve client-related issues.

Requirements:

· Education:

• Min. a Diploma in Business, Communications, or a related field is preferred.

· Experience:

• Proven experience in customer service, account management, or a related field (2+ years).
• Experience working with key accounts or in a B2B environment is an advantage.

· Skills:

• Strong communication and interpersonal skills.
• Excellent problem-solving and conflict-resolution abilities.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Attention to detail and organizational skills.
• Proficiency in customer service software (e.g., CRM systems) and MS Office.

· Key Competencies:

• Client-focused with a proactive attitude.
• Ability to work independently and as part of a team.
• Strong multitasking skills and the ability to thrive in a fast-paced environment.
• High level of professionalism and integrity.

Job Summary

The Water Treatment Marketing Support Executive will play a crucial role in developing and executing marketing strategies that promote our water treatment products and services. This position requires a blend of technical knowledge in water treatment processes and strong marketing acumen to effectively communicate our value proposition to clients and stakeholders.

Key Responsibilities

1. Develop and implement comprehensive marketing strategies to support the promotion of our water treatment solutions.
2. Collaborate with the sales team to create targeted marketing materials, including brochures, presentations, and case studies.
3. Conduct market research to identify trends, customer needs, and competitive landscape within the water treatment industry.
4. Organize and participate in industry events, trade shows, and webinars to showcase our products and services.
5. Manage digital marketing campaigns, including social media, email marketing, and website content updates.
6. Provide technical support to the sales team by articulating product features, benefits, and applications effectively.
7. Foster relationships with key customers and industry partners to enhance brand visibility and reputation.
8. Monitor and analyze marketing performance metrics to optimize strategies for maximum impact.

Qualifications

1. Bachelor’s degree in environmental science, Chemical Engineering, Marketing, or a related field.
2. Minimum of 1 years of experience in marketing support or product management within the water treatment or environmental sector.
3. Strong understanding of water treatment technologies and processes is highly desirable.
4. Excellent communication skills, both written and verbal, with the ability to convey complex technical information clearly.
5. Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management).
6. Strong analytical skills with a data-driven approach to decision-making.
7. Ability to work collaboratively in a team environment while also being self-motivated.
8. Technical Skills:

• Strong understanding of membrane filtration technologies (Nano Filtration, Reverse Osmosis).
• Familiarity with water quality parameters and analytical methods.
• Experience in market analysis and product positioning.

Desired Attributes

1. Strong analytical skills with a problem-solving mindset.
2. Ability to work collaboratively within cross-functional teams.
3. Proactive approach to identifying opportunities for improvement in products and processes.

Working Conditions

1. The position may require occasional travel for customer visits, trade shows, or training sessions.
2. Flexibility to work in a dynamic environment with changing priorities.
3. Salary (commensurate with experience): S$4200 – S$ 6800.
4. A part-time position is also available for application.

Application Process

1. Interested candidates should submit their resume along with a cover letter detailing their relevant experience and qualifications.
2. Interested applicants, kindly forward above required document and indicating earliest availability / notice period required, current and expected salary via email to: [email protected]

We regret that only shortlisted candidates will be notified.

Working Location: Defu Industrial City

Responsibilities

Finance Activities

• Responsible for the accuracy, timeliness, effectiveness and efficiency of monthly journals, daily data entries and processes in the areas of Account Receivables, Account Payables, banking, month-end closing and quarterly GST reporting
• Processing of cheque and online payments
• System update of local Accounts Payable payment vouchers
• Posting and review of vendor invoices
• Reconciliation of vendor monthly Statement of Accounts & preparation of monthly payment cycles
• Monthly and weekly Accounts Receivable follow up to customers & coordination with cross functional departments
• Monthly reconciliation of Balance Sheet items
• Assist in monthly and year end audits, including audits for certifications such as ISO and TISAX
• Ensure proper filing of daily transactions
• Perform other finance/accounting tasks as required.

Admin Activities

• Office Management: Oversee daily office operations, ensuring a smooth and efficient working environment for all staff
• Inventory Management: Manage and maintain inventories of office supplies such as stationery, printer consumables (including maintenance), and other office materials
• Purchasing & Procurement: Coordinate the purchasing of office equipment, including printers, furniture (chairs, tables, pedestals), and other office items or devices as needed
• Asset Inventory Management: Track, issue, and maintain company devices such as laptops, desktops, phones, and other electronic equipment, ensuring proper management and maintenance (including asset tagging)
• Health & Safety: Support the maintenance of a safe and compliant office environment, ensuring adherence to health and safety standards
• Perform other administrative tasks as required

Requirement

• Diploma in Business/Finance/Accounting or equivalent
• Minimum 2 years' experience in a similar capacity
• In-depth knowledge of accounting principles and practices
• Highly organized and detail oriented
• Self-motivated and proactive, capable of working independently while effectively prioritizing and managing time to meet deadlines.
• Efficient and productive
• Strong sense of ownership, demonstrating accountability and taking full responsibility for tasks and projects assigned
• Proactive mindset, always seeking to improve processes, identify efficiencies, and implement effective solutions to enhance performance
• Strong interpersonal skills, with the ability to collaborate and build positive relationships across teams and departments
• Strong written and verbal communication skills in English

About Metta Welfare Association
Metta Welfare Association, established in 1992, is a recognized social service organization under the Ministry of Social and Family Development (MSF), Ministry of Health (MOH), and Ministry of Education (MOE). As a member of the National Council of Social Service (NCSS), Metta provides a wide range of impactful programmes and has received accolades such as the Singapore Quality Class (SQC) certification and the Charity Transparency Award (CTA).

Our Programmes Include:

• Early Intervention for children with learning challenges.
• Residential and Day Care for adults with intellectual disabilities.
• Rehabilitation and Medical Services for chronic and terminal illnesses.
• Special Education and Youth Employment Support for individuals with mild intellectual disabilities or autism.

Job Responsibilities:

• Identify and develop strategies and workplan to enhance and strengthen the Association’s brand
• Own, plan and manage content on corporate website and all social media platforms
• Plan, adopt and manage content on official social media platforms to ensure currency and vibrancy (eg. Facebook, LinkedIn, Instagram, Telegram)
• Plan, write and edit content for communications and e-newsletter to update donors, volunteers and partners
• Manage external communication effectively to build relationship, brand strength and awareness as well as influence opinions, funders, corporates, Governmental Bodies, community and general public on existing and new programmes or initiatives
• Oversee media relations and plan media events to ensure favorable and targeted media coverage
• Compile content and develop corporate publication such as the Annual Reports for submission
• Develop and update all corporate collaterals such as pull up banners, signages, brochures and display materials
• Assist Corporate Partnership team to organise fundraising and outreach events
• Assist in planning events and other activities
• Undertake any other duties as assigned by Manager and/or Deputy Executive Director

Job Requirements

• Experience: At least 2 years in communications, marketing, or public relations.
• Education: Diploma/Degree in Mass Communications, Marketing, Public Relations, or a related field.
• Skills:
• Strong command of English and Mandarin to facilitate writing, proofreading and translation work with Mandarin speaking associates
• Possess initiative and ability to multi-task and work under pressure and tight deadlines
• Strong in planning and execution of work processes and delivery
• Result oriented, proactive, creative, collaborative, driven and resourceful
• Good interpersonal and communication skills to work well with both internal and external stakeholder.
  

Why Join Us?
Be part of a purpose-driven team, making meaningful contributions to the community while advancing your professional growth in a supportive environment.

Job Description:

Manage daily deployment, lashing operations and safety in PSA pasir panjang terminal.

Requirements:

- Valid Class 3 driving license.

- Physically fit.

- Work at height supervisor and assessor certificate.

- Perform Advance Lashing Operations certificate.

- ITE Container Lashing Operations certificate

- Completed Supervise Lashing Operations.

Working venue - Pasir Panjang

Job Description:

• Ensure brand integrity by verifying that all marketing materials, communications, and content conform to guidelines and SOPs.
• Organize and maintain marketing files and folders in a logical structure, with regular archiving of outdated materials.
• Work with the respective group for Marketing to develop and implement marketing strategies.
• Create promotional materials, social media posts, and email campaigns.
• Coordinate and execute events, product launches, and promotional activities.
• Manage social media platform content and engage with followers.
• Support offline marketing initiatives.
• Plan, execute, and measure the effectiveness of marketing campaigns.
• Assist in designing visually appealing graphics for marketing collateral.
• Collaborate with respective groups to prepare online and offline marketing collateral.
• Regularly monitor and evaluate the effectiveness of marketing campaigns, providing regular reports and recommendations for improvement.
• Prepare social media calendar and manage social media platforms (Facebook, Instagram, etc.), responding to customer inquiries to enhance social media presence.
• Update and manage the content of the company’s websites to ensure that the contents are up to date.
• Plan and manage annual A&P budget and overall marketing plans for the year.

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, and Post Graduate Diploma, preferably in the field of Marketing/Business Management or equivalent.
• Minimum 1 to 2 years marketing experience, preferably in FMCG, Retail or Tech industry.
• Candidates who have specialized in Marketing/E-commerce/website administration or equivalent are preferred.
• Able to work in a fast-paced environment.
• Independent, resourceful, and good communication skills.
• Possess initiative and be results-oriented.
• Able to work in a fast-paced environment independently.
• Knowledge of copywriting skills will be a bonus.

JOB PURPOSE

The role is primarily responsible to assist the Procurement Manager in the management of product sales performance and yield studies of the fresh categories.

JOB RESPONSIBILITIES

Responsibilities include, but are not limited to:

• Manage all suppliers & contracted partners.
• Monitor product sales, margin, mix & range, promotions to achieve pre-set KPIs.
• Manage standing orders, central purchased orders and direct supplies
• Work with stakeholders to develop customise product mix to achieve higher returns.
• Coordinate to organize onsite-offers/ thematic promotions and publicised offers on press and social media to meet KPIs prescribed by management.
• Source for new leads from source of origin or main principle supply.
• Compile reports and conduct presentations to management and/or panel of stakeholders.
• Visit customers regularly.
• Attend overseas procurement, inspection visits and trade events when required.
• Other tasks as and when assigned.

JOB REQUIREMENTS

• At least 2 years of procurement or demand planning experience.
• Prior buying/supply experience in the supermarket retail trade will be giving priority
• Possess valid driving license and own transport preferred.
• Self-motivated and target driven.
• Meticulous and analytical.
• Skillful negotiator and effective communicator.
• Strong IT literacy proficient in Excel and PowerPoint.

Marketing & Communications Associate (MarComms)

(A) What the role is:

The associate will be part of a team among operation managers, designer, and engineers, to carry out communications of the values and features of uParcel and her umbrella of services. This is to ensure continuous engagement of current clients and conversion of potential customers.

He/she will implement effective integrated communications and engagement strategies through both digital marcoms and social media.

(B) What you will be working on:

• Analyse the key competitiveness of uParcel's services & promotions - from storage, commerce, to same day delivery, especially within the Singapore and Malaysia markets, in order to develop a corresponding marketing communications strategy that will drive business objectives.
• Subsequently, identify key messages and target audiences, tailor campaigns to resonate effectively, and continuously monitor industry trends and competitors' activities to refine communication strategies.
• Transform technical/complex information into compelling concepts/stories and scripts for publicity materials including videos, animation, and graphic designs.
• Conceptualise, write, and copy-edit publicity materials.
• Hands-on design of visual contents and scripting/filming/editing of basic social media assets.
• Manage and oversee the content calendar.
• Experiment and implement variants of the communication plans across engagement platforms. This includes the uParcel app & web, issues and notification management, new launch announcements, email outreach, blogs for SEO, and social media.
• Monitor and measure the performance of the campaigns to suggest what to adjust until we reach the business outcomes.

(C) What we are looking for:

• Tertiary qualification in mass communication or related fields
• Excellent writing and communication skills
• Strong experience in social media and creation / management of digital assets
• Familiar with Adobe and Figma software for graphic contents
• Basic filming experience, and video editing skills with Adobe Premier Pro, Final Cut Pro, and/or CapCut equivalent
• Self-motivated to propose and refine suitable marcomms ideas
• Able to experiment and work independently in a dynamic fast-paced environment
• Keen interest in growing a tech-based local company

How to Apply

Kindly submit your portfolio of social media video creations to [email protected] . Do include your resume, name, mobile number, email address in your email for the consideration of your job application

We are looking for an individual who is passionate about business development in the renewable energy space.

Job Description:

· Generate new sales and develop a network of users on our digital platform

· Drive and follow up new sales lead

· Prepare and conduct sales presentations to clients

· Support documentation and sales fulfilment process including managing contracts and invoicing

· Prepare sales projections and planning

Requirements:

· Diploma/Degree in business/IT/engineering

· 1-3 years of business development experience.

· Resourceful team player in a dynamic sales environment

· Good presentation and communication skills

· Knowledge in renewable energy or platform operation is an added advantage

About Us

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

• Collaborate and assist the Product Manager in their assigned categories so as to achieve company’s financial goal and objectives, improve market share, customer satisfaction and productivity performances measures for the company
• Co-ordinate and assist in implementing and executing all action plans to achieve category sales, profit and income goal and objectives
• Support Product Manager on all aspects of administration processes for new supplier partners and new product developments
• Ensure cost and price changes is reflected timely
• Ensure new article creation is created timely
• Support in the management of consignment related duties
• Assist in the timely and accurate maintenance of promotions download, obtain sign off for press advertisement
• Support Product Managers with weekly promotion commitment and collations with Operations Team and supplier partners
• Coordination with respective suppliers on administrative updates
• Ensure timely and accurate submission of documents for System maintenance
• Support internal stakeholders and communicate any potential issues that may impact on business operations
• Any other adhoc duties as required

About You

• Diploma or Degree in any discipline
• Preferably 1 year relevant working experience
• Proficient in Microsoft Excel (e.g. Pivot Table, Vlookup)
• Knowledge in SAP is beneficial
• Excellent communication and coordination skills
• Meticulous and detail oriented

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Customer Service Executive - Full Time

We're looking for a meticulous and independent individual to join our team.

You will be in charge of attending to customer's emails

• Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
• Process exchanges, returns and issue credits
• Uphold efficiency and customer satisfaction.
• Handle and process customer's exchanges and returns efficiently.

Some traits that we are looking for:

• Positive with a willing to learn attitude
• Strong communication & interpersonal skills
• Customer-orientated and passionate
• Ability to solve issues efficiently
• Has a high level of professionalism, work ethics and honesty
• Meticulous

Requirements:

• A strong interest in fashion
• Good command of English
• Min education: Diploma
• Basic Excel Skills required
• Able to work independently
• Minimum commitment of one year
• Only Singaporeans or Perm Residents
• Will be required to work on weekends

How to apply:

Send your application to: [email protected]

Responsibilities and Duties:

· Manage Scheduling and Calendars: Oversee and coordinate the CEO’s calendar, ensuring efficient time management and prioritization.

· Meeting Coordination: Plan, organize, and coordinate internal and external meetings chaired by the CEO, including Board, Executive committee and Committee meetings.

· Document Management: Prepare, organize, and manage documents for meetings and other executive functions.

· Minutes and Follow-up: Record accurate meeting minutes and liaise with stakeholders to ensure timely follow-up on action items.

· Office Administration: Handle all administrative arrangements, ensuring smooth daily operations of the office.

· Communication and Correspondence: Manage communication on behalf of the CEO, including drafting and responding to emails and other correspondence.

· Information Gathering and Presentation: Compile relevant information and create high-quality presentations as needed.

· Event Management: Collaborate with internal and external stakeholders to coordinate and manage events.

· Additional Duties: Undertake other responsibilities as assigned to support the CEO and office functions.

Job Requirements:

· Minimum Diploma in Business Administration or equivalent;

· Preferably with 8 years of relevant experience in Administration and Secretariat support, preferably from the healthcare industry;

· Proficient in MS office;

· Able to manage stressful situations and to use sound judgement and initiative, particularly as it relates to handling sensitive and/or confidential information;

· Excellent and effective written and oral communication skills, problem-solving skills, time management skills; attention to details

Sakya Tenphel Ling is one of the first and largest Tibetan Buddhist temples in Singapore, situated in the East. We have a long history since 1960s to propagate Buddhism in Singapore. Currently, we are heeding the Government’s call to innovate and modernize our operations. We are looking for a dynamic, dedicated individual to be part of this vision.

Job Highlights

• Unique opportunity to be part of a vibrant Buddhist community
• Learn the art of balancing both spiritual and work life
• Be “The Face” of our Buddhist temple to uphold our Society’s image and core values

Job Description

Your role will involve:

• Handling walk-in/over-the-counter registrations, telephone calls and email enquiries
• Providing good customer service and maintain good relationship with stakeholders/devotees
• Processing payments using online/mobile registrations, PayNow & NETS
• Able to handle applications of work passes, government-related applications, etc.
• Able to promote centre's programmes & securing programme sign-ups
• Demonstrate good office work initiative & ownership
• Assist with administrative support and ad-hoc duties when required

Job Requirements

• GCE O/A Level/ITE/Diploma, with around 2 years of relevant experience in customer service or in a service-oriented environment.
• Comfortable with front-facing duties - provide good customer service, polite and cheerful demeanour, able to take initiative
• Proficient in Microsoft Office (Word, Excel) on both desktop and browser
• Bilingual in English and Chinese; both written and spoken
• Good organization and administrative skills
• Strong oral and written communication skills
• Ability to multitask, prioritise and manage time effectively with minimal supervision
• Positive-mindset, team-player, problem-solver and energetic attitude
• Preferably residing in the East
• Able to work for a 5-day work week and must be able to work on weekends

If you are interested, please send your latest CV with cover letter to [email protected]

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 127 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

The Role

• Work closely with Category Managers on generating and updating of planograms
• Ensure timely planogram roll out and modules update
• Clearly communicate to stores on planogram changes and delisted item listing
• Planning of store layout for new & refit stores
• Work closely with Category Managers on brand IDs and cosmetics, and Area Managers on off shelf displays
• Coordinate with suppliers and contractors on the design and installation of counters for new & refit stores
• Update necessary modules for new & refit stores in My.Spaceman and SAP
• Any adhoc projects and tasks assigned

About You

• Minimum A level/Diploma holder
• Min 1 years of retail experience
• Good communication and interpersonal skills
• Self-motivated, passionate and detailed in work
• Able to work independently in a fast pace environment
• Knowledge of Spaceman Software, Auto-Cad and SAP will be advantageous

Benefits

Team Member Discount
Subsidized Medical and Dental Benefits
Training Opportunities
Career Advancement

Location: Tampines North

Job Description

BOWLING EXECUTIVES

(Location: Bukit Batok Clubhouse)

As a Bowling Executive, you will report to our Bowling Manager.

What you’ll be doing:

• Assist the Bowling Manager in the daily routines of the bowling centre.
• Cashiering duties at Bowling Counter.
• Bowling Lanes Reservations.
• Rental of Bowling shoes and sales of socks.
• Respond promptly to all lane trouble calls.

We want you, if you have/are:

• Min. O Levels
• Have good interactive skill with friendly and sociable personality.
• Good attitude in learning.
• Able to work independently, resourceful and self-motivated.
• Able to work shifts, weekends and public holidays.
• Basic computer skills

Starting salary will commensurate with qualifications and relevant work experience.

We regret that only shortlisted candidates will be notified.

Job Responsibilities

1. Assist the Sports & Recreation Manager in planning and running the department and all sporting activities for members.

2. Supervise the activities of the Sports & Recreation Executive/Officers to provide timely and effective services at various assigned areas.

3. Maintain and upkeep all Sports & Recreation facilities

4. Overseas daily operations of the department.

5. Train and upskill all staff, identify courses and programs.

6. Handle all the SGCC programs/events including planning, marketing and execution.

Requirements

• University Degree/Diploma in Sports Management or a related field

• At least 5 years of relevant working experience

• Possess event management and partnership relationship management or where relevant and equivalent

• Ability to multi-task with self-driven attitude, detail-orientated and good time management

• Strong interpersonal and communication skills, both written and verbal and negotiation skills

• Creative thinking and problem-solving abilities

• Proficient in Microsoft Office

Responsibilities

• Plan, implement and organize customer visit/meeting to close new sales to achieve sales target
• Develop and maintain strong business relationship with existing/new customers
• Develop sales and marketing strategies with action plan to penetrate into new markets
• Source and develop new customer accounts and expand business opportunities
• Analyze market trends, competitor offerings and keep abreast of latest market development
• Preparation of proposals, tenders and quotations based on project requirements and close monitoring of project execution to optimize profitability and maximize customer satisfaction.
• Able to market company portfolio to potential customers
• Able to identify, plan and execute new projects
• Able to interact well with all levels of our customer’s organization structure to ensure projects are being carried out on schedule
• Achieve sales revenue, profitability and sales growth targets set by the Management
• Perform any other ad hoc duties as assigned

Requirements

• Degree/Diploma in Engineering or equivalent.
• Minimum 3-5 years of M&E working experience in building/construction industry
• Must be bilingual abilities with strong skills in multiple languages to liaise with relevant counterparts
• Excellent written and verbal communication skills, with a high level of attention to detail.
• Strong interpersonal skills, ability to develop relationships and communicate with all levels of management.
• Good in documentation, presentation, coordination, and analytical skills
• Proficient in Microsoft Office applications
• Possess own vehicle would be an added advantage
• Willing to travel to various job sites

Role Overview

The Integrated Campaign Executive supports the planning, execution, and optimisation of integrated marketing campaigns across multiple platforms. This role involves assisting in the creation of digital media strategies, monitoring campaign performance, and managing social media accounts. The ideal candidate is detail-oriented, creative, and capable of managing multiple tasks while ensuring campaigns align with business objectives and deliver measurable results.

Primary Responsibilities

Campaign Management

• Assist in developing integrated campaign strategies that align with business objectives and target audience insights.
• Support the execution of digital media campaigns across platforms such as Google Ads, Facebook Ads Manager, LinkedIn, Instagram, and TikTok.
• Coordinate campaign setups, including budget allocation, audience targeting, and ad creative uploads.
• Implement tracking tools such as UTM parameters and third-party software to measure campaign performance accurately.

Campaign Monitoring and Optimisation

• Monitor live campaigns to ensure delivery and alignment with KPIs such as CTR, CPA, and ROI.
• Identify performance issues and recommend adjustments to improve results.
• Assist in optimising campaigns by refining targeting, bidding, and creative elements.
• Support A/B testing efforts to improve ad copy, visuals, and audience engagement.

Reporting and Analysis

• Prepare detailed reports on campaign performance, highlighting key metrics and actionable insights.Assist in creating dashboards for stakeholders to track campaign success in real time.
• Conduct post-campaign analyses to identify areas for improvement.

Social Media Management

• Support the management of social media accounts, ensuring consistent branding and messaging.
• Assist in developing and scheduling social media content to enhance audience engagement and growth.
• Monitor and respond to audience interactions to foster positive relationships.
• Analyse social media performance metrics and provide insights to inform future strategies.

Collaboration and Communication

• Work closely with the creative team to ensure campaign messaging and visuals meet objectives.
• Coordinate with the analytics team to validate data accuracy and derive actionable insights.
• Support external agency or vendor relationships to execute campaign initiatives.

Key Skills and Competencies

• Basic knowledge of digital advertising platforms, including Google Ads, Meta Ads Manager, and LinkedIn Campaign Manager.
• Strong analytical skills with the ability to interpret data and improve campaign performance.
• Familiarity with tools such as Google Analytics, Excel, and social media management platforms.
• Creative and detail-oriented, with the ability to manage multiple tasks effectively.
• Strong communication skills for presenting insights and collaborating with stakeholders.
• Understanding of social media platforms and their role in integrated marketing strategies.

Qualifications

• A diploma or bachelor’s degree in Marketing, Communications, Business, or a related field.
• 1–2 years of experience in a digital marketing or campaign management role is preferred.
• Familiarity with SEO, SEM, and social media management tools is advantageous.
• Certification in Google Ads, Meta Blueprint, or equivalent is a plus.

Job Description

• Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
• Designs, builds, and maintains our social media presence.
• Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
• Identifies trends and insights and optimizes spend and performance based on the insights.
• Brainstorms new and creative growth strategies through digital marketing.
• Plans, executes, and measures experiments and conversion tests.
• Collaborates with internal teams to create landing pages and optimize user experience.
• Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Identifies critical conversion points and drop off points and optimizes user funnels.
• Collaborates with agencies and other vendor partners.
• Evaluates emerging technologies.
• Provides thought leadership and perspective for adoption where appropriate.

Requirements

• Bachelor’s or master’s degree
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Solid knowledge of website and marketing analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends, SEMRush, etc.)
• Working knowledge of ad serving tools
• Experience in setting up and optimizing campaigns on all major search engines

About the role

This is an exciting full-time opportunity to join Pivene Pte. Ltd. as an Order Processing Executive. Based in Pasir Panjang, Central Region, you will be responsible for efficiently processing and managing customer orders to support the company's sales objectives.

What you'll be doing

Order Management:

• Process customer orders accurately and promptly using the company’s ERP or order management system.
• Verify order details, including product availability, pricing, and delivery terms.
• Coordinate with sales and operations teams to resolve order discrepancies or issues.

Customer Communication:

• Liaise with customers on quotations, orders confirmation, delivery schedules, and any special requests.

Inventory and Purchasing Coordination:

• Monitor inventory levels and ensure stock availability for order fulfillment.
• Raise purchase orders (POs) to suppliers for stock replenishment as needed.
• Communicate with suppliers to confirm order details, lead times, and delivery schedules.
• Negotiate pricing, terms, and conditions with suppliers to optimize costs.
• Track and manage incoming shipments of purchased goods to ensure timely delivery.

Shipping and Logistics Coordination:

• Arrange and coordinate shipping schedules with logistics providers or freight forwarders.
• Prepare shipping documentation, including delivery orders, packing lists, and invoices.
• Track shipments and ensure on-time delivery to customers.
• Ensure compliance with shipping regulations, including customs clearance and import/export documentation when required.
• Handle discrepancies or issues in transit, such as lost or damaged shipments.

Documentation and Reporting:

• Prepare and maintain accurate records of all orders, invoices, and shipping documents.

Continuous Improvement:

• Identify opportunities to streamline order processing and shipping workflows.
• Participate in process improvement initiatives and provide feedback to management.

Assist in any ad-hoc task assigned by supervisor

What we're looking for

Educational Background:

• Diploma or Degree in Business Administration, Supply Chain Management, Logistics, or a related field.

Experience:

• At least 2-3 years of experience in order processing, shipping coordination, or a similar role.

Skills:

• Knowledge of shipping and logistics procedures, including customs clearance and international shipping regulations.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Detail-oriented with a high level of accuracy.

Technical Proficiency:

• Familiarity with MS Office (Excel, Word, Outlook).
• Experience with logistics and shipping platforms is a plus.
• Proficiency in Dynamics 365 Business Central is a plus.

Behavioral Traits:

• Problem-solving mindset with a proactive attitude.
• Ability to work under pressure and meet deadlines.
• Team player who can also work independently.

Language Proficiency:

• Proficient in English & Mandarin (read, spoken & written)

Apply now for this exciting opportunity to become an Order Processing Executive at Pivene Pte. Ltd.

Job Scope

• Assist the Marketing Director in all digital marketing tasks.
• Develop and execute strategies to help build and grow the followers across all of the company’s social media platforms.
• Manage and liaise with vendors to ensure the company's website is consistently updated with accurate information, up-to-date content, and a seamless user experience.
• Oversee the company's online social media platforms, manage and schedule create assets to be posted on different platforms, ensuring regular updates of the latest promotions and information.
• Conceptualize and design visually appealing and effective creatives for digital media, including promotional materials, social media graphics, videos, and presentations based on team’s direction and brief.
• Assist in content creation and copywriting for all of the company’s social media platforms.
• Manage and work with external vendors and temp staff on all marketing campaigns (TikTok, WhatsApp, Mailchimp, Class Dojo, Facebook, Google, Instagram, Xiao Hong Shu, YouTube, LinkedIn, and etc.)
• Engage with customers via our digital platforms by promptly sharing tagged videos and stories, and promptly responding to inquiries, reviews, comments and feedback through DMs on all platforms, email, Facebook, Instagram, and Google Business.
• Any other tasks, administrative duties or ad-hoc projects as assigned by direct manager.

Requirements

• Bachelor's degree in Digital Marketing, Communications, Business Administration, or a related field
• Relevant experiences (Preferably worked as Social media executive / Graphic designer cum social media marketing etc.)
• Proficiency and experience in content creation and project management for digital marketing is a plus point.
• Experience with Cap Cut, Canva, Adobe Photoshop, Illustrator, InDesign.
• Working days: 4 weekdays and 1 weekend
• Working Hour: 10.20am – 7.20pm (weekdays)
• Working hour: 8.30am - 6.30pm (weekends)
• Work Location: In person at Tiong Bahru office.

JOB DESCRIPTION

• Develop and manage content for various marketing channels, including websites, social media, email, and print materials
• Write and edit marketing communications materials, such as brochures, newsletters, press releases, and blog posts
• Ensure all content is consistent with the brand’s voice, style, and messaging guidelines
• Plan, develop, and execute integrated marketing communication campaigns
• Coordinate with design, digital marketing, and sales teams to ensure cohesive and effective campaigns
• Develop and implement social media strategies to increase brand awareness and engagement
• Create and schedule social media posts, monitor interactions, and respond to comments and messages
• Track social media metrics and report on performance
• Plan and execute marketing events, such as product launches, trade shows, and promotional events

JOB REQUIREMENTS

• Minimum Diploma and above
• Ability to handle multiple projects and deadlines in a fast-paced environment
• Commitment to continuous learning and staying updated with industry trends
• Entry level candidates are welcome to apply, training will be provided

Customer Service Executive - EXPORTS

• Devise and execute strategies to streamline export operations and enhance efficiency.
• Oversee and coordinate the export process to ensure timely loading of shipments and compliance with regulations.
• Prepare, review, and manage export documentation such as bookings, DG declarations, invoices, shipping documents, pre-alerts, and cargo status updates.
• Ensure data entry accuracy into the system.
• Collaborate with freight forwarders, carriers, co-loaders, and logistics partners to arrange shipments and negotiate competitive rates.
• Stay informed and up-to-date with international trade laws, regulations, and compliance requirements.
• Address and resolve any issues or delays encountered during the shipment process.
• Analyse market trends, identify potential trade routes, and develop strategies accordingly.
• Work closely with internal teams including sales, customer service, transhipment, and import pricing to ensure seamless export operations.
• Maintain precise records of shipment costs in compliance with established procedures and Key Performance Indicators (KPIs) to meet ISO standards.
• Adhere to Export Standard Operating procedures (SOPs) while performing assigned duties and responsibilities.

Job Responsibilities

• Work closely with cross-functional team on executing the sales.
• Communicate pro-actively with customers on execution details such as shipment period, payment etc.
• Prioritise daily tasks and follow up on problem resolution that ensures customer satisfaction.
• Interact with internal/external parties to resolve issues accordingly and respond to the request clearly and concisely within an appropriate time frame.
• Investigate and resolve regular/ad-hoc requests or complaints.
• Process SAP sales order management transactions (create, change, cancel) and corresponding reporting tools.
• Participate in process improvement program as directed by the Team Leader or Supply Chain team.
• Understand and implement GMP + B3 and RSPO in daily tasks.

Job Requirements

• Minimum bachelor’s degree in any field, preferably in logistics/supply chain management.
• Have minimum 2 years of relevant experience.
• Proficient in SAP modules.

Job Description

Main Responsibilities

• Must be able to handle accounts receivables efficiently
• Must be able to monitor and ensure collections are received promptly
• Supervise and review the work performed by account staff or accounts assistant
• Handle all accounting related paperwork
• Maintain the computerized accounting system (Navision)
• Carry out approved transactions
• Monitor and report on outstanding accounts
• Prepare and monitor monthly AR aging reports
• Perform bank reconciliation and accounts reconciliation
• Attend to auditor’s queries
• Able to work under pressure to meet reporting deadlines
• To assist the management on other ad-hoc duties as and when assigned
• Proficient in Microsoft Office applications and preferably Microsoft Dynamics (Navision)

Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in Finance/Accountancy/Banking/Business Studies/Administration/Management or equivalent
• At least 2 year(s) of working experience in the related field is required for this position
• Independent, analytical and have a positive working attitude
• Preferably with experience working in F&B industry
• Preferably able to commence work immediately