Primary Function

Organize and control day-to-day operations of the Laboratory in accordance with order requirements, client standard operating procedures, industry standards, and policy directives. To ensure accurate and timely completion of test results and no unnecessary delay occurs.

Principal Duties/Responsibilities

• Organise and supervise the day-to-day operations of the Laboratory in their respective sections. This includes allocation of tests to technicians, sample pick-up and manpower planning.
• Prepare worksheets and ensuring client requirements are met.
• Verify test results/records of analysis and initiate re-test when necessary. To check and ensure that all data are complete in the datasheet.
• To sign Analysis Report or Certificate of Quality upon completion of work (NOTE: only approved signatory can sign SAC endorsed report).
• Coordinate and assign staff to work overtime when necessary.
• In liaison with the Laboratory Operation Manager, to raise and update standard and in-house test methods and procedures.
• Assist in the development and training of staff to required levels of expertise and administer performance appraisal methods.
• Co-ordinate activities to ensure that the Laboratory provides a high standard of service and satisfy
• Ensure sample storage is properly maintained and disposed.
• To recognize that the Laboratory Quality System is fully implemented as per the QA Manual.
• Ensure that good housekeeping is maintained at all times in the laboratory.
• Perform analysis when required.
• Perform any other tasks as assigned by management, including testing and analysis during periods of heavy workload. To be on call 24 hours a day 7days a week for queries from lab staff.

Competency Requirements

• Possess Bachelor's Degree or Diploma in Chemistry/Chemical Engineering.
• Minimum 5 years of working experience in petroleum or petrochemical laboratory industry.
• Good knowledge on ISO/IEC17025 requirements.
• Able to work independently and possess good analytical skills, problem solving skills.
• Good interpersonal and communication skills

Job description:

· Must be open and willing to new challenge; and meet new people for potential sales.

· Ability to work under sales quota and a certain level or pressure when required.

· Lead Generation –Expand the client database by performing cold calls and network at events to generate new sales leads and able to convert cold calls to meetings with potential clients.

· Account Management – stay in touch with existing clients to be on top of their mind when they need our services.

· Client retention – know your clients needs to maximize their spending power by providing variety of solutions.

· Customer Service – ensuring smooth execution and operations on site during events.

· CRM – maximize your sales generation potentials by managing your sales funnel in CRM.

· Leisure Academy

• Keep meeting minutes
• Manage day-to-day office administration duties including scheduling of required meetings as instructed by Manager, health check of stationeries, office equipment, inventory and observing orderliness
• Administers proper communication channel and information flow from internal to other departments
• Assist Manager with review and update of EasyChef’s SOP’s
• Ensure compliance with the Academy’s policies, SOPs and practices
• Experience in CRM system and social media channels (Facebook, LinkedIn, Instagram)
• Provide direct support to Manager of EasyChef

Job requirements:

· Excellent written communication and interpersonal skills.

. Able to speak Mandarin language to service the Chinese speaking customer.

· Resourceful and independent thinker.

· Outstanding planning and organizational skills.

· A multi-tasking team player

· High Self-discipline

· Min. 2 years in Sales and events with performance track record.

Responsibilities:

1.Seafarer Payroll Management:

• Manage and oversee payroll for all assigned vessels, ensuring accuracy and timely payments in accordance with seafarer contracts.
• Process reimbursements, allowances, deductions, and overtime in the payroll system, ensuring compliance with company policies and contractual agreements.
• Ensure timely and accurate payment of balances, such as leave pay, medical leave pay, medical disbursements, and other allowances.

2.Cash to Master (CTM) and Allotments:

• Arrange monthly CTM and liaise with port agents for quotations and remittance coordination.
• Monitor CTM balances and perform month-end ship account closings.
• Verify allotment lists for accuracy and ensure timely transfer to designated beneficiaries.

3.Compliance and Confidentiality:

• Ensure payroll processes adhere to international labor standards (e.g., MLC 2006) and local statutory requirements.
• Submit CPF contributions promptly for Singaporean seafarers.
• Maintain strict confidentiality of payroll data and seafarer personal information.

4.Reporting and Analysis:

• Prepare monthly payroll analysis reports, highlighting trends, discrepancies, and recommendations for improvement.
• Perform month-end closings for vessel victualing accounts and provide detailed financial summaries as required.
• Collaborate on tax reporting and compliance, ensuring deductions and filings are accurate and timely.

5.Issue Resolution and Training:

• Address payroll-related inquiries and disputes from seafarers and their families, ensuring prompt and professional resolution.
• Provide onboarding training for Master on payroll processes, allotment procedures, and financial policies.

6.Coordination and Communication:

• Work closely with internal departments (e.g., Crew Operations, Accounting, HR) and external stakeholders (e.g., manning agencies, port agents) to ensure seamless payroll operations.
• Prepare necessary correspondence for internal and external parties, including Masters and Accounts departments.

7.System and Process Optimization:

• Monitor payroll systems for efficiency and accuracy, working with Crew manager and IT to implement updates and troubleshoot issues.
• Identify and implement process improvements to enhance payroll management with Crew manager..
• Explore automation opportunities to streamline payroll operations and reduce errors.

8. Audit and Risk Management:

• Support internal and external audits by providing necessary documentation and addressing queries.
• Monitor discrepancies and risks in payroll processes and implement corrective actions to prevent fraud or mismanagement.

9.Policy Development and Crisis Management:

• Contribute to the development and updating of payroll-related policies to reflect regulatory changes and operational needs.
• Establish contingency plans to ensure uninterrupted payroll processing during emergencies or system disruptions together with Crew manager.

Additional Duties:

• Assist with special projects related to crew welfare, cost management, or other departmental needs as assigned by the Manager or management.

Requirements:

• Minimum Diploma holder with 1-2 years of related working experience in the marine industry.
• Good team player and able to work with minimum supervision.
• Proficient with MS Office applications.
• Good interpersonal, communication, and computer skills.

Life Community Services Society is a social service agency serving children & youth from low-resourced, vulnerable and at-risk backgrounds. Our vision is for every child to be the best that they can be, through our mission of empowering children and families through care and mentoring.

The successful applicant shall be self-motivated and passionate about the work that our organisation is doing in making a difference to the children from vulnerable backgrounds. He/She should have a heart of compassion, integrity and maturity, and is able to be a good team player.

Job Description

You shall work under the direction of the Finance Manager. Your key responsibilities include:

Financial Management

• Responsible for finance functions including month-end and year-end closing.
• Maintain partial or full set of accounts, including audit schedules.
• Maintain full set of accounts across LCSS’s programmes and student care centres, including maintaining general ledger
• Process vendor payments and staff claims.
• Cashflow management to support operational needs.
• Prepare and submit quarterly GST reports in compliance to statutory requirements.
• Ensures compliance with audit and statutory requirements.
• Reporting for government grants and funding received.
• Process donations and issue tax-deductible receipts for qualifying contributions.
• Monitor and manage fixed deposits and other investments.

Management Reporting

• Analysis of budget and year-on-year financial variances.
• Assist in the preparation of financial forecasts and annual budgeting.
• Prepare periodic management reports to support management’s decision-making.

Administrative and Corporate Governance

• Support compliance with charity regulations, governance standards, and internal policies.
• Support daily corporate office operations and contribute to initiatives enhancing corporate governance.

Other Responsibilities

• Undertake any additional duties or ad-hoc projects as assigned by the CEO or Deputy Director, Corporate Services.

The desired candidate should be/possess

• Diploma or Degree in Accounting or related field, or equivalent relevant qualifications.
• Minimum 2 to 3 years of relevant experience, with experience in the social services sector preferred but not necessary.
• Familiarity with Singapore Charity Accounting Standards and Corporate Governance for Charities.
• Proficiency in accounting software (e.g., MYOB).
• Proficient in Microsoft Office, particularly Excel (including VLOOKUP functions).
• Strong attention to detail.
• Excellent communication and interpersonal skills.
• Candidates with a mid-career change and some background in finance will be considered.

Interested applicants please submit cover letter and resume indicating expected salary & availability.

Job Scope

• Assist the Marketing Director in all digital marketing tasks.
• Develop and execute strategies to help build and grow the followers across all of the company’s social media platforms.
• Manage and liaise with vendors to ensure the company's website is consistently updated with accurate information, up-to-date content, and a seamless user experience.
• Oversee the company's online social media platforms, manage and schedule create assets to be posted on different platforms, ensuring regular updates of the latest promotions and information.
• Conceptualize and design visually appealing and effective creatives for digital media, including promotional materials, social media graphics, videos, and presentations based on team’s direction and brief.
• Assist in content creation and copywriting for all of the company’s social media platforms.
• Manage and work with external vendors and temp staff on all marketing campaigns (TikTok, WhatsApp, Mailchimp, Class Dojo, Facebook, Google, Instagram, Xiao Hong Shu, YouTube, LinkedIn, and etc.)
• Engage with customers via our digital platforms by promptly sharing tagged videos and stories, and promptly responding to inquiries, reviews, comments and feedback through DMs on all platforms, email, Facebook, Instagram, and Google Business.
• Any other tasks, administrative duties or ad-hoc projects as assigned by direct manager.

Requirements

• Bachelor's degree in Digital Marketing, Communications, Business Administration, or a related field
• Relevant experiences (Preferably worked as Social media executive / Graphic designer cum social media marketing etc.)
• Proficiency and experience in content creation and project management for digital marketing is a plus point.
• Experience with Cap Cut, Canva, Adobe Photoshop, Illustrator, InDesign.
• Working days: 4 weekdays and 1 weekend
• Working Hour: 10.20am – 7.20pm (weekdays)
• Working hour: 8.30am - 6.30pm (weekends)
• Work Location: In person at Tiong Bahru office.

JOB DESCRIPTION

• Develop and manage content for various marketing channels, including websites, social media, email, and print materials
• Write and edit marketing communications materials, such as brochures, newsletters, press releases, and blog posts
• Ensure all content is consistent with the brand’s voice, style, and messaging guidelines
• Plan, develop, and execute integrated marketing communication campaigns
• Coordinate with design, digital marketing, and sales teams to ensure cohesive and effective campaigns
• Develop and implement social media strategies to increase brand awareness and engagement
• Create and schedule social media posts, monitor interactions, and respond to comments and messages
• Track social media metrics and report on performance
• Plan and execute marketing events, such as product launches, trade shows, and promotional events

JOB REQUIREMENTS

• Minimum Diploma and above
• Ability to handle multiple projects and deadlines in a fast-paced environment
• Commitment to continuous learning and staying updated with industry trends
• Entry level candidates are welcome to apply, training will be provided

Customer Service Executive - EXPORTS

• Devise and execute strategies to streamline export operations and enhance efficiency.
• Oversee and coordinate the export process to ensure timely loading of shipments and compliance with regulations.
• Prepare, review, and manage export documentation such as bookings, DG declarations, invoices, shipping documents, pre-alerts, and cargo status updates.
• Ensure data entry accuracy into the system.
• Collaborate with freight forwarders, carriers, co-loaders, and logistics partners to arrange shipments and negotiate competitive rates.
• Stay informed and up-to-date with international trade laws, regulations, and compliance requirements.
• Address and resolve any issues or delays encountered during the shipment process.
• Analyse market trends, identify potential trade routes, and develop strategies accordingly.
• Work closely with internal teams including sales, customer service, transhipment, and import pricing to ensure seamless export operations.
• Maintain precise records of shipment costs in compliance with established procedures and Key Performance Indicators (KPIs) to meet ISO standards.
• Adhere to Export Standard Operating procedures (SOPs) while performing assigned duties and responsibilities.

Job Responsibilities

• Work closely with cross-functional team on executing the sales.
• Communicate pro-actively with customers on execution details such as shipment period, payment etc.
• Prioritise daily tasks and follow up on problem resolution that ensures customer satisfaction.
• Interact with internal/external parties to resolve issues accordingly and respond to the request clearly and concisely within an appropriate time frame.
• Investigate and resolve regular/ad-hoc requests or complaints.
• Process SAP sales order management transactions (create, change, cancel) and corresponding reporting tools.
• Participate in process improvement program as directed by the Team Leader or Supply Chain team.
• Understand and implement GMP + B3 and RSPO in daily tasks.

Job Requirements

• Minimum bachelor’s degree in any field, preferably in logistics/supply chain management.
• Have minimum 2 years of relevant experience.
• Proficient in SAP modules.

Job Description

Main Responsibilities

• Must be able to handle accounts receivables efficiently
• Must be able to monitor and ensure collections are received promptly
• Supervise and review the work performed by account staff or accounts assistant
• Handle all accounting related paperwork
• Maintain the computerized accounting system (Navision)
• Carry out approved transactions
• Monitor and report on outstanding accounts
• Prepare and monitor monthly AR aging reports
• Perform bank reconciliation and accounts reconciliation
• Attend to auditor’s queries
• Able to work under pressure to meet reporting deadlines
• To assist the management on other ad-hoc duties as and when assigned
• Proficient in Microsoft Office applications and preferably Microsoft Dynamics (Navision)

Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in Finance/Accountancy/Banking/Business Studies/Administration/Management or equivalent
• At least 2 year(s) of working experience in the related field is required for this position
• Independent, analytical and have a positive working attitude
• Preferably with experience working in F&B industry
• Preferably able to commence work immediately

About Us:
H.A.M. Creations Pte Ltd is a leading events management company dedicated to delivering exceptional experiences that inspire and delight. Our innovative approach, dynamic team, and passion for excellence set us apart in the competitive events industry. Join us as we continue to redefine the art of event creation!

Job Summary:
We are seeking a detail-oriented and experienced Senior HR Executive to lead and manage HR operations in a fast-paced and dynamic environment. This role involves handling core HR responsibilities, including payroll processing via Infotech software, work pass management (Work Permit, S Pass, Employment Pass), staff reimbursements, visa applications, and IR8A tax filing using Xero. The role also includes driving employee engagement initiatives such as annual company trips and monthly birthday celebrations. Experience in the construction industry will be considered a strong advantage.

Key Responsibilities:

• Talent Acquisition & Management: Lead recruitment strategies to attract top-tier talent, manage onboarding, and drive retention efforts.
• Work Pass Management:Handle applications, renewals, cancellations, and other processes for Work Permits, S Passes, and Employment Passes.
• Ensure compliance with MOM regulations and company policies.
• Payroll Management: Process payroll using Infotech HR software, ensuring accurate and timely disbursement of salaries, allowances, and bonuses.
• Staff Reimbursements: Oversee and manage the reimbursement process, ensuring timely and accurate reimbursements for employee expenses.
• Visa Applications: Handle applications and processing of travel visas for employees traveling for business or other official purposes.
• IR8A Filing and Tax Compliance: Prepare and file IR8A forms and other tax-related documents using Xero, ensuring compliance with statutory requirements.
• Employee Relations: Serve as a trusted advisor to employees, addressing workplace concerns and promoting a harmonious work environment.
• HR Policy Development: Design and implement HR policies that align with company goals and adhere to local labor laws.
• Training & Development: Identify training needs and organize development programs to enhance employee skills and career progression.
• Employee Engagement Initiatives:Plan and execute annual company trips and team-building activities.
  Coordinate monthly birthday celebrations and festive events to enhance employee morale and camaraderie.
• Compliance: Ensure compliance with labor laws, workplace safety standards, and other regulatory requirements.
• Event Workforce Management: Develop HR strategies for managing freelance and contract staff for event execution.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s preferred).
• Minimum of 5 years of HR experience, including work pass management, tax filing, and reimbursements.
• Proficiency in payroll systems, with hands-on experience in Infotech HR software and Xero for accounting and tax filing.
• Strong knowledge of MOM regulations and work pass processes (Work Permits, S Pass, Employment Pass).
• Experience in preparing and filing IR8A forms and other statutory tax documents.
• Experience in planning and executing employee engagement programs, including large-scale events like annual company trips.
• Familiarity with industry-specific HR requirements; experience in the construction industry is a strong plus.
• Excellent organizational, communication, and leadership skills.
• Ability to multitask and prioritize in a fast-paced environment.

Why Join Us:

• Be part of a creative and passionate team shaping the future of the events industry.
• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• Enjoy exciting annual company trips and other employee engagement activities.
• Work in a dynamic and inclusive environment that values your contributions.

Join us in creating unforgettable experiences for our clients and a vibrant workplace for our team!

* Answer and direct incoming calls to person in-charge, attend to visitors, etc.

*Open letterbox and check company common emails daily then forward to PIC to follow-up.

* Assists with scheduling and preparing meeting/conference room etc.

* In-charge of work pass related matters, dormitory administration

* Liaise with sites management in arranging workers for medical examination, MOM thumbprint, vaccination, etc.

* Assist in workers' administration.

*Provide end to end administrative support across different level

*Keeping proper records and tracking of important documents and deadlines

*Taking initiatives to follow up on outstanding operational matters

*Travel Management (e.g. Flight Booking, Hotel Booking, Visa application etc)

*Update daily invoices payable, AP monitoring.

*Liaise with suppliers and make comparison of pricing.

*Assist and ensure the individual's expenses claims are submitted to the finance team on time

*Pantry and office supplies management

Job Requirements:

* Min 'A' Level, Diploma or equivalent

* 1-2 years of working experience preferred

* A keen learner with positive attitude

* Responsible and attention to details

* Proficient in Microsoft Office

KEY DUTIES & RESPONSIBILITIES

Sourcing and Vendor Management:

• Identify potential vendors and suppliers for M&E equipments (eg, Transformers, Cables, Switchgears, Electrical Panels, Lightings, circuit-breakers, etc).
• Evaluate supplier capabilities, product quality, and pricing.
• Negotiate contracts and establish favourable terms.
• Creation of new vendors.
• Perform Due Diligence checks on major/preferred vendors

Purchase Order Processing:

• Administer purchase requisition, quote and issuance of purchase orders.
• Monitor order status and ensure timely delivery.
• Coordinate with project teams to align procurement needs.
• Maintain internal policies and procedures to ensure compliance

Quality Assurance:

• Inspect and evaluate the quality of purchased M&E equipments.
• Resolve any shortcomings or discrepancies promptly.

Supplier Relations:

• Maintain positive relationships with existing suppliers.
• Address any issues or concerns related to deliveries, quality, or pricing.

Cost Optimization:

• Work closely with the Cost Management and BD teams to optimize costs without compromising quality.
• Explore cost-saving opportunities through bulk purchases or alternative suppliers.

JOB REQUIREMENTS

• Education: Min Diploma in Supply Chain Management, Business, or related field.
• Experience: Min 5 years in procurement within M&E / Construction sector.
• Strong negotiation skills.
• Attention to detail
• Familiarity with M&E equipments and industry standards.
• Excellent communication and teamwork abilities.

JOB BRIEF

We are looking for a Communications & Digital Marketing Executive to assist in the development, execution and optimisation of Sikh Welfare Council’s (SIWEC) communication platforms to drive our community engagement and fundraising efforts. The Communications & Digital Marketing Executive will work with our Fundraising committee (FRC) and create content according to our Fundraising calendar to secure financial support from diverse sources including individual donors, corporate partners and foundations to support the sustenance and growth of SIWEC’s programs.

ROLES & RESPONSIBILITIES

Communications & Digital Marketing Executive

Fundraising

• Assist the FRC to develop and implement comprehensive fundraising strategies based on timeline of major events and identify new strategies to diversify revenue streams to meet fundraising goals.
• Work with the admin team to identify and cultivate relationships with current donors and other potential funding sources, including creating content as required to effectively communicate SIWEC’s mission, programs and impact to secure the financial support for our programs.
• Plan and execute fundraising campaigns and initiatives with the FRC, including online campaigns, direct mail appeals and special events to engage donors.
• Create content to showcase the impact of SIWEC’s programs and showcase beneficiaries as part of regular communications and special fundraising campaigns.

Donor & Volunteer Engagement

• Assist in the planning and execution of communicating strategies to internal stakeholders (key volunteers including SIWEC management committee members and sub-committees, donors, Sikh institutions, and community partners (including government agencies from the social service and health sector.)
• Cultivate meaningful relationships with volunteers and donors (individuals, corporate partners and foundations) and maintain regular engagement with them through various channels including emails, letters and special events.
• Provide regular updates to donors on the impact of their contributions, showcasing tangible outcomes, success stories and testimonials.
• Create content to showcase volunteering with SIWEC’s programs and showcase volunteers to engage with potential new volunteers.
• Maintain, build and update mailing and donor and volunteer databases.

Event Coordination

• Assist in planning, organizing and executing events to increase SIWEC’s profile and engagement with stakeholders, primarily for fundraising and recruitment of volunteers for our programs.
• To plan and manage publicity and marketing of SIWEC’s community engagement channels and activities (e.g. SIWEC’s fund-raising initiatives, outreach events at various community touchpoints, online or in-person forums, workshops, and webinars/seminars, as well as the biennial SIWEC Appreciation Day.
• Assist the Manager in organising and managing visits to SIWEC by community partners, donors, government agency representatives, and members of the media.

Corporate Communications

• Develop creative concepts for content marketing, social media channels and SIWEC’s official website and prepare online newsletters, promotional emails and organise their distribution through various channels.
• Plan and manage SIWEC’s presence on social media (Facebook, Instagram, LinkedIn, YouTube)
• Measure performance of digital marketing efforts using a variety of analytics tools (including, but not limited to, Mail Chimp, Google Analytics, Web Trends and more).
• To plan and manage SIWEC’s public communications including regular website updates, content creation of engaging stories for social media channels and drafting content for internal publications (e.g. SIWEC annual reports and quarterly e-Newsletter).
• Nurture relationships with mainstream and online media and develop narratives to promote and profile SIWEC’s social impact through long-standing and ongoing initiatives, such as Theek Thak (Are You Ok?) mental health programme.
• Maintain regular communication with our regular stakeholders (donors, beneficiaries, volunteers, others etc) to keep them updated about the latest programmes, initiatives etc on a regular basis.
• Assist in the website revamp initiative, specifically focussing on our 30-year SIWEC journey.
• Strategize how we can increase brand awareness of SIWEC via our regular communication channels (social media, emails, leaflets, newsletters, etc.)

Required Skills

1. Minimum diploma or equivalent qualification.

2. Preferably with 1-2 years of relevant experience.

3. Exceptional writing, speaking and story-telling skills.

4. Excellent verbal and written communication skills in English, ability to communicate in a clear and persuasive manner.

5. Proven ability to be proactive, responsive, detail-oriented, demonstrate good judgment, with the ability to deliver work of high quality and accuracy within specified timelines.

6. Relevant experience in marketing communications capacity in a social service setting will be an advantage.

7. Familiarity with basic design functions in Adode, Photoshop, Illustrator, and Canva.

8. Experience with digital analytics tools (Google Analytics, Facebook Business Suite) and Content Management System (e.g. WordPress) is essential.

9. With your strong teamwork ethic, you thrive at building and maintaining collaborative relationships.

10. You cherish the ability to work autonomously.

11. Willing to work on weekends and/ or public holidays as and when required.

The ideal candidate will have a passion for all things marketing and technology. You will be tech-savvy and intuitive with great ideas to reinforce our marketing and communications campaigns. You will also have a keen interest in joining a team engaged in service (sewa) to help vulnerable families and disadvantaged individuals cope with and overcome a diverse range of social, economic or psychological challenges.

Job Descriptions

1. To perform daily bookkeeping activities on account receivable and payable

2. Perform monthly account closing

3. Perform daily receipts reconciliation and ensure daily banking and sales collection are posted accurately and timely

4. Prepare monthly bank reconciliations

5. Perform Account Payable function such as preparation of payment

6. Perform HR related duty (e.g. Preparation of staff employment contracts, application of work passes & etc)

7. Collections of bills bi-weekly from outlets

8. Perform GST reconciliations

9. Assist the Finance Manager in performing financial analysis (e.g. balance sheet analysis, expense/budget variances, revenue/expense analysis and etc)

10. Support any other ad-hoc duties as assigned by Finance Manager

Skills and Competencies:

1. Minimum Diploma in Accounting or other disciplines

2. Preferably 3-5 years of related experiences in accounts (Fresh graduates are welcome to apply)

3. Proficient in Microsoft Office applications

4. Strong communication skills (both oral and written)

5. Able to work under pressure with tight deadlines

As a Senior IT Sales Executive, your focus is on selling technology solutions, services, or products, such as software, hardware, cloud services, cyber services and IT consulting to customers.

This role involves understanding client needs, positioning relevant technology solutions, and driving revenue growth for the company.

Below is a detailed job scope:

Sales Strategy & Planning

• Develop and implement sales strategies tailored to the IT industry, focusing on key technology solutions like software, hardware, cloud services, cyber services or managed IT services.
• Identify target markets, customer segments, and potential business opportunities in the IT sector.
• Set sales goals and targets for IT products/services, ensuring alignment with overall business objectives.

Client Acquisition & Relationship Management

• Identify and pursue new business opportunities by acquiring new clients and expanding existing relationships.
• Build strong, long-term relationships with key decision-makers (e.g., CIOs, CTOs) in client organizations.
• Conduct meetings, presentations, and demonstrations to showcase the value and ROI of IT products or services.

Technical Knowledge & Solution Selling

• Maintain in-depth knowledge of the company’s IT offerings, including software solutions, hardware products, cloud computing, cybersecurity, and IT infrastructure.
• Understand customer requirements and present tailored IT solutions that address business challenges.
• Collaborate with technical teams to deliver solutions that meet the specific needs of clients.

Sales Pipeline Management

• Develop and manage a robust sales pipeline, from lead generation to closing deals, using CRM tools.
• Track and manage sales metrics, forecasts, and opportunities to ensure sales goals are met or exceeded.
• Prepare and submit proposals, negotiate contracts, and close high-value IT deals.

Market Research & Competitor Analysis

• Stay updated on the latest IT trends, emerging technologies, and industry developments.
• Analyze competitor products, pricing strategies, and sales tactics to refine the company's sales approach.
• Provide insights on market needs and opportunities to drive product innovation and development.

Cross-Functional Collaboration

• Work closely with the marketing team to develop campaigns that support IT sales initiatives.
• Collaborate with technical teams to ensure seamless integration of IT solutions and services into client environments.
• Coordinate with customer support and account management teams to ensure customer satisfaction and retention.

Contract Negotiation & Closing

• Lead the negotiation of contracts, pricing, and terms of agreement for IT services and products.
• Manage the legal and contractual aspects of sales deals, ensuring compliance with company policies.
• Close high-value IT sales deals and ensure successful delivery of products and services.

Revenue & Profit Growth

• Achieve and exceed monthly, quarterly, and annual sales targets for IT products and services.
• Contribute to the company’s overall revenue growth by expanding sales in existing accounts and acquiring new clients.
• Optimize sales profitability by managing pricing strategies and controlling sales expenses.

Customer Relationship Management (CRM)

• Use CRM systems to manage customer data, track sales progress, and maintain an accurate sales pipeline.
• Regularly update client information and track interactions to provide personalized and effective follow-ups.
• Provide reports and updates to senior management on sales performance and market trends.

Training & Development

• Stay current on the latest IT products, trends, and services through continuous learning and training.
• Share industry knowledge with the sales team and help train junior sales executives on solution selling and industry best practices.
• Attend industry events, conferences, and webinars to network and stay updated on new IT innovations.

Customer Satisfaction & Post-Sales Support

• Ensure a smooth post-sales process by coordinating with the delivery and technical support teams to implement IT solutions.
• Manage customer expectations, ensuring high levels of customer satisfaction and retention.
• Address and resolve any issues related to the product or service post-sale.

Reporting & Analysis

• Prepare regular sales reports to monitor progress, identify areas for improvement, and track performance against targets.
• Analyze sales data and customer feedback to refine strategies and improve the overall sales process.
• Report sales results and market insights to senior leadership and contribute to overall business strategy discussions.

Job Description

• Full awareness of local Health Products and Medical Device Act and their regulations relevant to the business through regularly checking HSA websites and attending HSA briefings;
• Communicate changes and new requirements to management;
• Request and submit documents for product registration and amendments applications;
• Follow up on submitted applications and reply input requests from the authority;
• Meet, discuss and negotiate with HSA regulators on matters pertaining to product registrations;
• Have working knowledge of current products sold and keep abreast of new product launches by having regular update meetings with all the selling division managers;
• Assist Senior Manager, Regulatory Affairs for matters pertaining to regulatory affairs as and when required;
• Communicate with manufacturers, the local regulatory requirements, in order to facilitate the provision of appropriate documents for submission to HSA for product registration/amendments and compliance to local regulations;
• Work with regulatory partners/distributors to obtain successful registration of new products.
• Coordinate, facilitate, monitor, and track all regulatory activities in each market,
• Comply with reporting requirements of local authority
• Regulatory reporting for recalls, FSCAs, Adverse Events and complaint handling;
• Ensure compliance with GDPMDS;
• Ensure conduct of business according to local regulations for medical devices;
• Participate in GDPMDS internal and external audits
• Maintain and update regulatory-related databases, SOP
• Registers complaint with samples to manufacturer. Follow-up on reply from manufacturer.
• Any other duties assigned

Job requirement

• General Degree (preferred in discipline of Biomedical Science or Biomedical Engineering)
• Preferred 1 year working experience or completion of Internship in the related field
• Familar with local and regional regulatory affairs requirements (medical devices)

Personal Competencies:

• Good interpersonal relationship skills
• Good written and verbal communication skills
• Project Management Skills
• Good organization skills
• Team spirit, Proactive, motivated, self starter

Job Description of Customer Service Executive:

· Pick up customer's phone calls;

· Reply enquiry text and emails

· Assist and follow up with customer's request/order

· Pick and pack customer's order

· Coordinate with transporter/logistic partner for shipping/delivery matters.

· Follow up on collection of overdue accounts.

· Printing and Documents filling

· Data entry

· In-charge in others' Ad-Hoc duties as required

Job Requirements

• Strong teamwork and work ethic

• Good communication skills

• Able to work independently with minimum supervision, highly self-motivated, and possess a willingness to learn attitude.

• Proficient in Microsoft Office, especially Microsoft Excel, Word and Outlook

About us

99 Group is a leading real estate technology company that operates real estate portals across South East Asia, specializing in digital property advertising. Headquartered in Singapore, it is currently operational in Singapore and Indonesia and employs over 350 employees. In Singapore, 99 Group operates 99.co and SRX.com.sg , while in Indonesia, it operates 99.co/id and Rumah123.com.

Join Us as an Agent Relations Manager and Lead the Real Estate Revolution!

At 99 Group, we're on a mission to revolutionize the real estate industry by seamlessly integrating cutting-edge technology and innovation. If you're excited to be at the forefront of this transformation and are ready to tackle the industry's challenges head-on, we want you to be a part of our dynamic team.

Your Role:

As an Agent Relations Manager, you will play a pivotal role in shaping the future of real estate. Your primary responsibility will be to nurture and cultivate strong relationships with our valued agents. You'll collaborate closely with internal teams to empower our agents with the tools they need to thrive, leveraging our innovative products.

What You'll Be Doing:

• Forge Lasting Partnerships: Create and maintain agent accounts by identifying and capitalizing on sales opportunities, crafting compelling sales proposals, and fostering engagement through events and exceptional account servicing.
• Uncover Prospects: Develop a robust prospect pipeline by curating a comprehensive list of sources.
• Elevate Client Relationships: Strengthen connections with high-level clients, enhancing communication and rapport with Directors and decision-makers.
• Empower Through Training: Deliver impactful presentations and training sessions that not only attract new accounts but also nurture existing agent relationships.
• Smooth Issue Resolution: Address agents' inquiries promptly, coordinating seamlessly with internal teams to swiftly resolve concerns and fulfill their needs.
• Collaborative Growth: Team up with cross-functional teams such as Product Engineering, Customer Happiness, and Marketing to drive market expansion and enhance the overall agent experience on our platform.
• Reporting Excellence: Report directly to the Agent Relations Team Lead, contributing to a cohesive and results-driven team environment.

What We're Looking For:

• Experience that Counts: Ideally, you bring at least 2 years of experience in account servicing or solution-based sales, giving you a solid foundation for excelling in this role.
• Real Estate Savviness: While not mandatory, familiarity with the Real Estate and Property Technology landscape would be a significant advantage.
• People Person: You thrive on building relationships and find your energy in engaging with peers and clients.
• Curiosity Unleashed: You have a thirst for learning, especially when it comes to embracing new technologies and approaches.
• Growth Mindset: Every setback is an opportunity for you to learn and grow, and you're not afraid to seize it.
• Versatile Team Player: You're self-reliant and prepared to go above and beyond to achieve results, putting the team's objectives at the forefront.
• Communication Champion: Your communication skills are top-notch, both in writing and verbally. You're comfortable interacting with clients of diverse backgrounds and seniority levels.
• Team-first Mentality: You prioritize the success of the team and its objectives, fostering a collaborative and supportive work environment.

Are you ready to shape the future of real estate? Join us in this exciting journey of innovation, collaboration, and growth. Together, let's redefine what's possible in the world of real estate.

Make your mark at 99 Group. Apply now.

Job Description

• Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
• Designs, builds, and maintains our social media presence.
• Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
• Identifies trends and insights and optimizes spend and performance based on the insights.
• Brainstorms new and creative growth strategies through digital marketing.
• Plans, executes, and measures experiments and conversion tests.
• Collaborates with internal teams to create landing pages and optimize user experience.
• Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Identifies critical conversion points and drop off points and optimizes user funnels.
• Collaborates with agencies and other vendor partners.
• Evaluates emerging technologies.
• Provides thought leadership and perspective for adoption where appropriate.

Requirements

• Bachelor’s or master’s degree
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Solid knowledge of website and marketing analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends, SEMRush, etc.)
• Working knowledge of ad serving tools
• Experience in setting up and optimizing campaigns on all major search engines

The successful candidate would be required to:-

(1) Crewing Matters

• Oversee the timely application, renewal, and cancellation of certificates and documents for new and existing vessels, ensuring compliance with regulatory requirements
• Liaise with relevant authorities and institutions to facilitate inspection and documentation preparation for vessel licenses and certifications
• Coordinate with Fleet Operations team to facilitate crew certification renewals and ensure proper documentation upkeep
• Provide administrative support for vessel sales and charter agreements, including documentation preparation and coordination with business partners
• Ensure prompt preparation of vessels and crew for Outside Port Limit (OPL) jobs, including immigration clearance and departure/arrival applications
• Offer basic IT support and troubleshooting assistance for crew
• Perform any other ad-hoc duties as assigned

(2) Publicity and Staff Engagement

• Collaborate with cross-functional teams to plan and execute Fleet-wide initiatives aimed at fostering internal and external stakeholder engagement
• Coordinate staff communications, cohesion activities, events, and ceremonies to promote a positive organisational culture
• Develop creative publicity and communications strategies to showcase staff achievements, new initiatives, and projects across various media platforms

The successful candidate shall preferably possess:-

• A degree in Business, Business Administration, Maritime Business, Logistics or Supply Chain
• Minimum 2 years of working experience in the maritime and/or logistics industry
• Strong communication and interpersonal skills, and ability to engage with stakeholders at all levels
• Excellent critical thinking and numeracy skills, coupled with meticulous attention to detail
• Proficiency in the Microsoft Office suite of applications

Outbound Customer Service Executive

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Outbound Customer Service will be responsible for overseeing all franchise order processing of outbound deliveries, managing exceptions related to outbound deliveries and providing all the necessary details and analysis related to outbound shipments to affiliates.

1. Outbound Management

• To Provide timely Outbound delivery to 3PL (third-party logistics) to facilitate Goods Issue.
• Communication for not available items during outbound delivery creation.
• Manage exceptions related to outbound delivery execution at 3PL, as per agreed procedure and approvals.
• Data validation and recording of all the Outbound raised by 3PL.
• Preparation and circulation of Outbound related dashboard as per agreed timelines.
• Backorder management: open requirement which cannot be serviced during delivery creation, will fall under backorder processing. Outbound analyst to manage Backorder processing as per defined procedure.
• Communication related to Backorder management and Outbound processing to relevant stakeholders.
• Prioritization and scheduling of Outbound deliveries for optimized order to border lead time
• for affiliates
• Stop-shipment coordination for Traceability and various analysis

2. Customer complaint resolution:

• Handling of Customer complaints: communication with affiliates and 3PL, complaints
• closure with help of 3PL.
• Record of Credit/debit notes, if any, for affiliate returns

3. Back up for Outbound Analyst

Authorities:

• PO (purchase order) processing process in Ariba

Qualification:

• Preferably Diploma in related field.
• Minimum 1 year experience in Customer service/ Data management.
• Supply chain related educational qualifications and work experience will be preferred.

Technical Skills:

• Excellent analytical ability
• Customer (internal and external) driven approach.
• Good skills in Microsoft Excel and Microsoft PowerPoint.
• Candidates with system Knowledge (SAP/ databases/ Business Intelligence tools) will be preferred
• Mastering complexity: Autonomy, Managing complexity/technical accountability.
• Scheduling and prioritization.
• Result Orientation

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Responsibility;

• Strong competence in bringing in new business develop action plans.
• Manage pricing, deal pricing, and other sales proposal activities and provide support to support the marketing department.
• Create, Update, and Manage Catering E-commerce platform.
• Handle inquiries, quotations & other related documentation.
• Collaborate with the product team to identify customer requirements.
• Working closely with the production team to improve products & services to the needs of customers
• Support and Handle catering setup and operation with the team.
• Handle current sales accounts.
• Tracking sales goals and reporting results.
• Currently handling Corporate / B2C accounts would be a plus.

Requirements:

• Excellent sales, negotiation, and presentation skills
• Self-driven, results-orientated, aggressive, and energetic

Benefits

• Birthday Leave, Sales Target Incentive, Medical reimbursement.

• Good career advancement opportunities.

Job Description

• To assist management in admin works, project coordination, project support
• Able to handle multi-tasking of admin activities
• Assist in streamlining administrative processes
• Work with regional teams in achieving group business goals
• 5-day work week, Monday to Friday

Job Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Required skill(s): MS Excel, MS Office, MS PowerPoint, Internet, social media Savvy
• Minimum 3 years working experience in admin and project support
• 'Can do' attitude would be a plus
• Great communication, interpersonal skills, proactive personality
• Require a meticulous, organized, and detail-oriented mindset
• 1 Full-Time position(s) available

Budget Planning and Development:

• Collaborate with project managers and stakeholders to develop detailed project budgets.
• Align budget planning with the scope, timeline, and deliverables of the project.

Financial Monitoring and Reporting:

• Track actual project expenses versus budgeted amounts regularly.
• Analyze financial data to provide insights and reports on budget utilization.
• Identify variances and recommend corrective actions to avoid budget overruns.
• Prepare periodic financial reports for senior management, including budget forecast and expenditure.
• Monitor project expenditure by ensuring timely goods receipt and payment to vendors.

Compliance and Audit:

• Ensure compliance with internal regulations and legal requirements.
• Support internal and external audits by providing necessary financial documentation and explanations.
• Maintain accurate records of financial transactions and budgeting activities.

Stakeholder Communication:

• Serve as the point of contact for all budget-related queries from project teams and internal and external stakeholders.
• Conduct meetings with project leads to review financial performance and adjust plans as needed.
• Communicate budgetary updates, changes, or risks to stakeholders in a clear and timely manner.

Process Improvement:

• Continuously evaluate and improve budgeting and financial tracking processes.
• Implement tools and technologies to enhance budget accuracy, reporting efficiency, and cost management.

Key Skills and Qualifications:

• Education: Mininum Diploma in Finance, Accounting, Business Administration, or any other related field with relevant subjects.
• Experience: Minimum of 5 years in budgeting and financial planning.

Skills:

• Strong understanding of financial principles and project management.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills for collaboration with cross-functional teams.
• Ability to manage multiple tasks simultaneously and adapt to changes quickly.

Technical Skillsets

• Good command of written English with minimum grade of B4 at GCE “O” Levels.
• Proficient in Microsoft Excel including Formula such as VLOOKUP, INDEX/MATCH, Pivot Table and/or macro programming knowledge (optional).
• Proficient in Microsoft SharePoint, such as creation of web pages, customization of SharePoint List and management of site permissions.
• Proficient in Microsoft PowerPoint for presentations and creation of dashboards.
• Knowledge of Power BI and Qliksense (optional).
• Comfortable to work in Non Camera Environment.

Application Mode

• Apply by Whatsapp +65 8522 9666

Reporting Structure: Section-in-charge

Job Responsibilities:

• To clean the kitchen areas.

1. Fryers/Stove areas
2. Working stations/cabinets
3. Walls of cooking stations/chiller
4. Kitchen floors
5. Glass windows

• To wash cutleries and ensure sufficient supplies for daily usage.

1. Cooking utensils
2. Cutlery

• To clean the dining areas.

1. Cutlery collection
2. Top up condiments
3. Prepare condiments

• General Cleaning

1. Shopfront exterior
2. Interior furnishings
3. Table/chairs/sofa seats

• To remove garbage to the designated garbage disposal area.
• To report to the Supervisor any potential hazard and/or breakages
• To comply with all safety and hygiene standards.
• To undertake any other related task/duty/assignment that may be given by the supervisor.

Personal Educational Qualification/Experience

· Minimum secondary school

• At least 1 years of operations experience in the supervisory position with proven track record of success within a Restaurant or Fast Food environment

**Variable Bonus, Merit Increment & Promotion, Staff Discount, Full Attendance Award, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift** (Terms & Conditions apply)