Job Responsibilities

System Support

• Provide day-to-day support to users for all relevant systems under Property Management
• Act as the escalation point and first-line support for any reported applications / hardware issues
• Manage the tickets in the ticketing system and ensure they are resolved and closed within the SLA
• Manage IT hardware inventory
• Create, maintain, update, and distribute written system documentation to respective parties
• Evaluates training needs of users; develop training curriculum and prepare/ update training material; conduct training workshops for Property Management personnel
• Onboarding process of new staff – laptops built and setup, guide new staff of all relevant IT applications.
• Proficient in Microsoft 365 suites, especially OneDrive and Sharepoint Online

System Change & Implementation

• Translate and documents work processes into business system functions
• Recommend solutions and changes for improving and aligning company policy, procedure and best practice
• Project-manage any identified system change with vendors and internal users
• Prepare test cases and test data for entering acceptance test; performs acceptance test of new and/or modified software applications
• Monitor system usage and report system change / implementation status to the management

Job Requirements:

• Minimum 4 years of working experience in IT / digital transformation environment
• Experience in IT project implementation, Agile preferred.
• Experience on enterprise application platforms
• Excellent problem-solving skills with ability to navigate technology and organizational issues to complete project tasks
• Positive, collaborative and solution-oriented attitude
• Knowledge of Real Estate preferred
• Excellent knowledge on IT solutions, new technologies and understand technology trends

About the Company - Great company benefits for you and your family. Well known and reputed company, will be good opportunity to grow your career. Good team environment, caring and friendly.

About the Role - Retail Leasing team in Singapore, where you'll be responsible for creating and executing leasing strategies for retail properties. You'll need to be attuned to market trends and able to seize opportunities to secure new tenants. This role requires a highly driven professional with a robust industry network, strong analytical skills, and excellent communication and collaboration abilities, as well as leasing experience.

Responsibilities

• Negotiate new leases and renewals.
• Plan and implement tenancy mixes for malls.
• Source and secure tenants that fit the desired tenant mix.
• Handle leasing enquiries and recommend retail spaces to prospects.
• Work closely with asset managers to achieve optimal mall occupancy and revenue.
• Collaborate to refresh and strengthen trade mixes with new retail concepts.
• Conduct market research to stay updated on retail trends.
• Build strong networks with retailers and tenants.

Qualifications

• Valid CEA license is REQUIRED.
• Degree or diploma in Estate Management, Building, or a related field required.
• 5 years of relevant experience in the retail industry.
• Strong interpersonal, communication, and negotiation skills.
• A well-established network of tenants and contacts.
• A positive, resourceful team player.
• Strong report writing and presentation skills.
• Self-motivation and the ability to work under pressure with tight deadlines.

For more information about this role please contact Alex Beattie at +852 3892 2368 or email to [email protected].

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.

ACCOUNT EXECUTIVE

Job Scopes:

Clients’ accounting and administrative:

1. Managing a portfolio of clients accounts;

2. Performing data entry for accounting assignment for clients;

3. Preparing full-set monthly, quarterly, half-yearly or annual management account for clients (onsite client’s office required for some jobs);

4. Preparing GST reports for clients for submission to IRAS;

5. Preparing monthly payroll reports including payslip for clients;

6. Preparing and submitting the client’s Auto-Inclusion Scheme (AIS) report;

7. Assisting with the client’s GST application and de-registration matters;

8. Preparing unaudited financial statements;

9. Undertaking ad-hoc tasks as and when required.

Requirements:

Ø Diploma/Degree in Accounting or equivalent;

Ø Minimum of 2 Year(s) of working experience in a relevant field;

Ø Must have full-set account experience, preferably with experience in an accounting management firm;

Ø Willing to work onsite at the client’s office when required;

Ø Strong verbal and written communication skills;

Ø Strong analytical and problem-solving skills;

Ø Proactive and independent with a positive working attitude;

Ø Strong team-player;

Ø Experience in the compilation of financial statements is an added advantage

Kindly include the following in your resume:

· Last drawn Salary

· Expected Salary

· Availability and Notice Period

We regret that only short-listed candidates will be notified.

Salary

S$2800 to S$3800

Responsibilities:

• Posting of recruitment advertisements
• Ensure and maintain good brand and communication consistency for all company materials and collaterals
• Scheduling of interviews
• Engagement with both internal and external stakeholders such as employees and vendors, etc
• Manage office sundry purchases
• Reports generation
• Payroll administration
• Work pass administration
• Provide general administrative support as assigned

Requirements:

• 1 year experience and above is preferred
• Good to have experience in construction industry or similar industry
• Possess a keen interest in human resources
• Ability to work independently and with a team
• Thrives in a fast-paced environment and has the ability to handle the pressure of meeting tight deadlines
• Self-motivated and resourceful with good multitasking and organisational ability

Executive Chef MUST be able to cook and prepare Hunan Cuisine for this Hunan Restaurant.

Six and a half day work.

Must prepare to train junior Chef and pass on recipes.

Able to work on weekend.

Exprience of at least 10 years in Hunan Cuisine.

Only shorlisted candidate will be call upon for interview.

Responsibilities:

• Upsell existing clients’ other enterprise solutions
• Acquire new customers by cold calling, emailing, networking and using various Media platforms
• Plan and Execute sales plan such as meeting clients, preparation of tenders, proposals and quotations for clients.
• Assist in new clients’ acquisition
• Assist in managing client accounts
• Any other ad-hoc tasks assigned

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

We are now looking for admin executive to provide administrative & operations support in an effective manner for our related company in Acelink Logistics Pte Ltd or Tee Yih Jia Food Manufacturing.

We welcome those who have previously applied before as we will assess all applications even if it is re-applied.

Work location will be at 5 Senoko Road.

As an Admin Executive, depending on your assigned department, some of your additional responsibilities include but are not limited to the following:

• Coordinate activities of service or technical personnel focusing on quality and efficiency in delivery (Internal)
• Liaising with customers for delivery schedule and status (External)
• Answer customer telephone and email inquiries, orders, service needs, and complaints and respond where applicable (External & Internal)
• Understand the needs and requirements of customers in order to provide the right information, and assistance (External & Internal)
• Follow-up and coordination with customers, and internal teams (General)
• Any other assigned duties related to the customer service and operations function
• Coordinating for deliveries, deployment, etc. (Internal)
• Responsible for issuing Proforma Invoice and payment
• Responsible for export schedule updating
• Responsible for shipping documentation and filing
• Purchasing of stationary / uniforms / miscellaneous items if needed
• Any other duties as and when assigned

Qualifications & Work Experience

• Minimum GCE ‘N’/‘O’/'A' level with at least 2-years experience in any admin work.
• Able to converse in English and Mandarin to handle English and Mandarin speaking clients and staff
• Able to use Microsoft Office at work.
• Singaporeans Only

The Plattering Co is known for its beautiful grazing tables and creative catering buffet setup displays, sharing platters, bowls and bentos and unique catering setups. We are looking for an energetic and positive team-player to join our fast-growing company.

Key Responsibilities:

Procurement Process Management:

● Raise Purchase Orders (POs) based on business needs, ensuring timely procurement of goods and services. Collaborate closely with suppliers to guarantee on-time delivery of high-quality products.

● Oversee day-to-day receiving and verification of physical goods upon delivery to ensure items match orders in terms of quantity and quality.

● Generate and process ad-hoc supplier invoices in the procurement system.

● Maintain accurate and comprehensive records of all procurement activities, including creation and amendments of Purchase Orders (POs), verification, and closing of invoices.

Supplier Relationship & Negotiation:

● Source, evaluate, and onboard new suppliers, focusing on optimizing cost-effectiveness, quality, and lead times.

● Negotiate pricing, payment terms, and contracts to ensure favorable terms for the company.

● Regularly review supplier performance and manage supplier database, keeping track of key information like product offerings, pricing, lead times, and contracts.

Inventory & Warehouse Management:

● Maintain updated records of inventory, particularly packaging materials and event supplies.

● Liaise with the operations team to anticipate inventory needs for upcoming events and ensure sufficient stock levels are maintained.

Systems & Process Improvement:

● Continuously update the market list and other procurement tools to streamline ordering processes and improve efficiency.

● Contribute to process improvement initiatives, identifying opportunities to reduce costs or improve service levels with suppliers.

Financial Coordination & Documentation:

● Perform monthly PO reconciliation (SOA) to ensure all orders are accounted for and closed properly.

● Work closely with the finance team to ensure timely supplier payments, matching invoices with POs and delivery notes.

● Follow up with suppliers on any outstanding credit notes, discrepancies, or payment adjustments.

Ad-Hoc Duties:

● Provide support for cross-functional teams, especially during peak business periods.

● Assist with any procurement-related tasks required by other departments.

Requirements:

● Diploma in Business, Supply Chain Management, Procurement, or a related field.

● Possess 2-3 years of working experience in relevant fields (Catering or F&B)

● Detail oriented and organized.

● Excellent communication and interpersonal skills.

To apply, email your resume [email protected]. Kindly note that only shortlisted applicants will be notified.

Job Responsibilities:Process accounts payable and accounts receivable transactions in a timely and accurate manner
Process sundry suppliers’ invoices and payments including staff claims.
Responsible for day-to-day accounts receivable duties including cash management.
Daily updates of journal entries into accounting system.
Perform reconciliations and assist in monthly reporting.
Post journal and bank entries, calculate depreciation of fixed assets and perform monthly reconciliation.
Maintain and create new customers, suppliers and general ledger accounts in accounting system.
Verify accuracy of AP payment, claims and petty cash reimbursements and revenues.
Monitor and prepare to deposit cash and cheques received from outlets and customers into the bank.
Handle queries with suppliers and staff.
Assist to prepare journals and audit schedule for month closing and year end
Monitor and review of outstanding invoices with prompt resolution of queries.
Assist in audit requirement and confirmation request.
Any other duties on time-to-time basis.
Requirements:3-5 years of experience in a similar account
Full sets knowledge preferred
Professional Certificate/NITEC/Diploma
Strong organisational and time management skills with the ability to prioritise tasks
Excellent attention to detail and problem-solving skills
Proficient in the use of accounting software (Xero preferred) and MS Office applications
Good communication and interpersonal skills
A team player with a positive attitude and a willingness to learn

Employer questions
Your application will include the following questions:
Which of the following statements best describes your right to work in Singapore?
What's your expected monthly basic salary?
How many years' experience do you have as an Account Executive?
How many years of taxation experience do you have?
Do you have reconciliations experience?
Which of the following accounting packages are you experienced with?
Do you have experience using Xero?
How many years of accounts payable experience do you have?

1) Model, motivate and communicate regularly to all site staff on the mission, vision, and core values

2) Prepare, organize, collate and submit all required operational and HR documentation to achieve compliance guidelines and deadlines

3) Forecast, plan, recruit and deploy manpower duties and schedules to meet the site contractual requirements

4) Guide, coach, and inspect daily and ad-hoc cleaning jobs and tasks are performed according to clients expectations and SOPs guidelines

5) Conduct and monitor effective OJT training to all new operations staff based on the training blueprint standards to achieve operational excellence and skillsets

6) Attend to all feedbacks or complaints from clients and take immediate measures to solve the issues and prevent future recurrence

7) To place an order, replenish, monitor, and track cleaning material stock and equipment to achieve minimum wastage

8) Conduct and upkeep proper record of Client's Meeting. Toolbox meeting staff safety Induction and all relevant Workplace Safety & Health documentation

Develop a marketing strategy in accordance with the overall company goals and vision

· Understanding Company Products and doing Market Research to identify specific target groups and implement niche marketing strategies

· Grow the social media community

· Implement and manage a multi-channel marketing strategy

· Grow online marketing partners (digital publications or influencers)

· Copywriting and copy editing - Both internal and external marketing materials

· Create and execute highly engaging, Skills and experience in creative content writing

· Cross-platform social media & marketing campaigns (design, call to action and content)

· Manage content - copywriting & design. Handle content schedule and posting of content

· Experience in attaining PR coverage both online and offline

· Simple research work

· Assisting with ad hoc duties as required

Requirements:

· Social media analytics and ads experience is preferred. Social media management and community managers preferred.

· Exceptional communication skills, both written and verbal. Strong written English is a MUST

· Ability to multitask and meet tight deadlines

· Develope a marketing strategy in accordance with the overall company goals and vision

· Understanding Company Products and doing Market Research to identify specific target groups and implement niche marketing strategies

· Grow the social media community

· Implement and manage a multi-channel marketing strategy

· Grow online marketing partners (digital publications or influencers)

· Copywriting and copy editing - Both internal and external marketing materials

· Create and execute highly engaging, Skills and experience in creative content writing

· Cross-platform social media & marketing campaigns (design, call to action and content)

· Manage content - copywriting & design. Handle content schedule and posting of content

· Experience in attaining PR coverage both online and offline

· Simple research work

· Assisting with ad hoc duties as required

Requirements:

· Social media analytics and ads experience is preferred. Social media management and community managers preferred.

· Exceptional communication skills, both written and verbal. Strong written English is a MUST

· Ability to multitask and meet tight deadlines

· Develope a marketing strategy in accordance with the overall company goals and vision

· Understanding Company Products and doing Market Research to identify specific target groups and implement niche marketing strategies

· Grow the social media community

· Implement and manage a multi-channel marketing strategy

· Grow online marketing partners (digital publications or influencers)

· Copywriting and copy editing - Both internal and external marketing materials

· Create and execute highly engaging, Skills and experience in creative content writing

· Cross-platform social media & marketing campaigns (design, call to action and content)

· Manage content - copywriting & design. Handle content schedule and posting of content

· Experience in attaining PR coverage both online and offline

· Simple research work

· Assisting with ad hoc duties as required

Requirements:

· Social media analytics and ads experience is preferred. Social media management and community managers preferred.

· Exceptional communication skills, both written and verbal. Strong written English is a MUST

· Ability to multitask and meet tight deadlines

1) Model, motivate and communicate regularly to all site staff on the mission, vision, and core values

2) Prepare, organize, collate and submit all required operational and HR documentation to achieve compliance guidelines and deadlines

3) Forecast, plan, recruit and deploy manpower duties and schedules to meet the site contractual requirements

4) Guide, coach, and inspect daily and ad-hoc cleaning jobs and tasks are performed according to clients expectations and SOPs guidelines

5) Conduct and monitor effective OJT training to all new operations staff based on the training blueprint standards to achieve operational excellence and skillsets

6) Attend to all feedbacks or complaints from clients and take immediate measures to solve the issues and prevent future recurrence

7) To place an order, replenish, monitor, and track cleaning material stock and equipment to achieve minimum wastage

8) Conduct and upkeep proper record of Client's Meeting. Toolbox meeting staff safety Induction and all relevant Workplace Safety & Health documentation

1) Model, motivate and communicate regularly to all site staff on the mission, vision, and core values

2) Prepare, organize, collate and submit all required operational and HR documentation to achieve compliance guidelines and deadlines

3) Forecast, plan, recruit and deploy manpower duties and schedules to meet the site contractual requirements

4) Guide, coach, and inspect daily and ad-hoc cleaning jobs and tasks are performed according to clients expectations and SOPs guidelines

5) Conduct and monitor effective OJT training to all new operations staff based on the training blueprint standards to achieve operational excellence and skillsets

6) Attend to all feedbacks or complaints from clients and take immediate measures to solve the issues and prevent future recurrence

7) To place an order, replenish, monitor, and track cleaning material stock and equipment to achieve minimum wastage

8) Conduct and upkeep proper record of Client's Meeting. Toolbox meeting staff safety Induction and all relevant Workplace Safety & Health documentation

Position: Accounts Executive

Salary: Up to $3,700

Location: Raffles Place

Working Hours: 5 days, office hours

Responsibilities:

Assisting in Team Administration/Co-ordination with Fund Administrator and Administration within the Company:

• Able to establish and verify statement of banks against trading contract note
• Provide co-ordination with Group Fund Management Company’s activities
• Updating/checking of Register of Shareholders to ensure proper records
• Third party mini accounting spreadsheet
• Provide administration duties (i.e. filings, stationery organization, etc)
• Data entry of funds transactions
• Ad Hoc duties as request by Manager

Assisting Accounting of Companies:

• Data entry
• Print e-banking bank statement & monthly bank balance check
• Check of payable and receivable situation
• Assisting in establishment of invoices and payment check
• Assisting in quarterly closing and reporting to the Management
• Inter Company balance check and reporting to Group management
• Verification and/or establishment of the evidence of the activity (contract, invoices, mail, confirmations etc.)
• Assist in preparation of financial statements and the yearly audit
• Coordination duties with the other companies of the Group
• Team support for other duties assigned

Requirements:

• Minimum Diploma in Accounting
• Excellent time management skills and the ability to prioritise work
• Attentive to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task and work independently as well as in a team
• Ability to work fast under pressure
• Proactive, take initiative and well organised
• Knowledge of office management systems and procedures
• Proficiency in MS Office & MYOB if possible (MS Word, MS Excel and MS PowerPoint, in particular)

HOW TO APPLY:

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Reg No: R1433814

EA License No: 20C0426 (Elitez & Associates)

The ideal candidate will be a creative and analytical thinker. They will be able to conduct insightful market research to establish a marketing strategy that will effectively reach the target audience. They should be comfortable evaluating the marketing process, and work to critique and improve its outcomes.

Responsibilities

• Identify target audiences, objectives and desired outcomes of marketing campaign
• Research and develop marketing strategy, and evaluate success strategy
• Develop content of marketing campaigns
• Stay up-to-date on current marketing trends
• Plan, create and execute social media content

Requirements

• Bachelor's degree in marketing or related field
• 2 - 3 years of relevant experience
• Strong analytical, communication, time-management and creativity skills
• Strong ability to focus on customer/market and take initiative Experience with social media

Job Highlights:

- Competitive salary

- Opportunities for professional development and advancement

- Good working environment

Responsibilities:

- Assist in the development and execution of marketing campaigns across various channels, including digital, social media, email etc.

- Conduct market research to identify trends, competitor activities, and customer needs.

- Create and manage content for marketing materials, including brochures, newsletters, and social media posts.

- Coordinate events, trade shows, and promotional activities.

- Monitor and report on the performance of marketing campaigns, providing insights and recommendations for improvement.

- Maintain and update the company’s website and social media platforms.

- Collaborate with internal teams and external partners to ensure cohesive branding and messaging.

Requirements:

- Bachelor's degree in Marketing, Communications, or a related field.

- Previous experience in a marketing role is preferred.

- Strong understanding of digital marketing and social media platforms.

- Excellent written and verbal communication skills.

- Strong organizational skills and attention to detail.

- Ability to work independently and as part of a team.

- Proficiency in Microsoft Office and marketing software.

- Must proficiency in reading and writing in English and Mandarin.

- Experience in TCM clinic management is highly desirable.

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers
and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering
employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades
Union Congress set up to support nation-wide manpower and skills upgrading initiatives.
By applying for this role, you consent to Refresh Group’s PDPA and e2i’s PDP https://www.e2i.com.sg/pdpa/ ."

RESPONSIBILITIES:

1.0 Handle Account Receivable, Accounts Payables, GL and Bank Reconciliation.

2.0 Prepare payment voucher, issue cheques, receipt

3.0 Maintain accurate financial records and statements

4.0 Monitor the aging of receivables and follow up on collections

5.0 Prepare monthly supplier payment

6.0 Verify invoices from supplier and provide support for vendors

7.0 Assist in month-end and year-end closing of accounts

8.0 Handle Some Office Admin Work

9.0 Related duties assigned by the Management

REQUIREMENTS:

1.0 Diploma in Accountancy or equivalent

2.0 2 years of relevant accounting experience

3.0 Good numerical and communication skills

4.0 Able to work independently with minimum supervision and a team player

5.0 Team player and self motivated

6.0 Knowledge in AutoCount will be an advantage

Job Requirements

- Achieve department objectives by planning thoroughly, setting sales goals, analyzing performance data, and making accurate forecasts.

- Establish, develop, and nurture strong relationships with clients, ensuring their needs are met and business opportunities are maximized.

- Set sales goals and regularly evaluate performance against these goals, making adjustments where necessary to stay on track.

- Negotiate trade conditions with buyers and sellers, ensuring favorable outcomes for the company.

- Manage trades in domestic, import, export, and multi-country operations, particularly in the ferrous raw materials sector.

- Handle credit risk management and perform financial analysis to evaluate the financial health of clients and minimize risks.

Job Requirements

- Degree or equivalent

- 1 – 2 years of relevant experience

- Fresh graduates without experience are welcome

- Experience with Trading house an added advantage

- Strong interpersonal and communication skills

- Able to travel for work

- Able to start work immediate or short notice

Responsibilities:

• Handling Full set of accounts up to profit/Loss, Balance Sheet, General Ledger.
• Filing GST and computing Annual Tax Return to IRAS.
• Able to Prepare Financial Statement

Requirements:

• Degree/Diploma in Accountancy/ACCA or equivalent.
• Those with practical experience or pursuing an ACCA course are also welcome.
• Have a positive work attitude with good communication skills, proactive with problem-solving skills, and able to work under pressure to meet a tight timeline.
• Proficient in English and Mandarin as to liaise with clients.
• Preferably have working experience in Accounting firm.

Our Client:

Our client is a well-established global Healthcare company, headquartered in Japan. They are currently looking for an Admin Executive to join their Singapore Office.

The Responsibilities:

• Handling phone calls, receiving and sending documents/mails
• Sorting of Director’s reimbursement claims, checking staff’s reimbursement claims, arranging payment to staff & vendor, prepare monthly list on payments, communicating with headquarters in Japan
• Sales reports (actual, forecast) submission and etc.
• Onboarding and offboarding, applying Working Pass for expats, staffs HR inquiry, attendance management, MOM surveys and etc
• Other adhoc tasks

The Requirements:

• Minimum 3 years of experience in general administration
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.)
• Candidate with excellent communication skills and time management skills

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 114277

Job Description

- Sharing information about products and services

- Responding to customer complaints

- Processing orders and returns

- Documenting customer interactions

- Handling customer feedback and reviews

- Helping with sales and marketing

- Maintaining customer records and databases

- Collaborating with other departments

- assist to do payroll

Requirements

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Good Customer Services Skills

- Able to Commit for Minimum of 3 Year

Job Description

We are seeking a dynamic and dedicated IT Executive to provide Level 1 IT support, manage network operations, conduct detailed data analytics, and ensure robust system User Acceptance Testing (UAT). The role requires a hands-on, proactive individual with excellent problem-solving and organizational skills.

Responsibilities:

• Serve as the first point of contact for IT-related inquiries and issues, ensuring timely resolution.
• Troubleshoot and resolve hardware, software, and basic network issues.
• Maintain an inventory of IT assets and assist in hardware/software procurement.
• Perform advanced data analysis using Microsoft Excel (pivot tables, VLOOKUP, Power Query, and macros).
• Generate and interpret detailed reports to support business decisions. Ensure the accuracy and integrity of data across various systems.
• Assist in automating repetitive tasks using Excel or other tools to improve efficiency.
• Conduct comprehensive UAT for new systems or system upgrades to validate functionality and performance.
• Identify, document, and report system defects and work closely with developers to resolve them.
• Provide feedback and recommendations to improve system usability and effectiveness.
• Prepare and issue letters of offer and other necessary documentation.
• Be available for after-office hours and weekend support as required to resolve critical issues or meet project deadlines.
• Assist in IT-related projects, such as system upgrades, migrations, or software implementations.
• Conduct IT training or workshops for end-users as needed.
• Any other duties as assigned by the supervisor or management.

Skills:

• Strong troubleshooting, device security knowledge, understanding backup/ recovery process and analytical skills with a proactive approach to problem-solving.
• Knowledge on Microsoft Office 365, advanced proficiency in Microsoft Excel and other data visualization tools.
• Solid understanding of networking principles and system testing methodologies.
• Excellent organizational skills with the ability to prioritize and manage multiple tasks effectively.
• Strong communication skills to convey technical information to non-technical users.
• Ability to work independently and within a team in a fast-paced environment.
• High level of attention to detail and a commitment to maintaining data accuracy.

Requirements:

• Diploma or Degree in Information Technology, Computer Science, or a related field.
• 2-4 years of relevant experience in IT support, network management, data analytics, and UAT.
• Familiarity with IT Service Management (ITSM) tools and ticketing systems.
• Experience in conducting UAT and documenting detailed test reports.
• Knowledge of basic scripting or automation tools is a plus.
• Willingness to work flexible hours, including weekends, when necessary.
• Strong commitment to continuous learning and professional development.