Position Title: E-Commerce Marketing Executive
Location: Singapore
Employment Type: Full-time

Job Summary

We are seeking a detail-oriented and innovative E-Commerce Marketing Account Executive to manage and grow our online retail presence. This role involves developing marketing strategies, managing e-commerce platforms, and optimizing sales performance. The ideal candidate is skilled in digital marketing, data analysis, and account management, with a passion for e-commerce.

Key Responsibilities

• E-Commerce Management: Oversee online stores on platforms such as Lazada, Shopee, Amazon, and the company’s website.
• Digital Marketing Campaigns: Plan and execute marketing campaigns across various digital channels, including social media, email, and paid ads.
• Sales Optimization: Monitor sales performance, identify trends, and implement strategies to improve conversion rates and revenue.
• Content Creation: Coordinate the creation of product listings, descriptions, and visual assets to enhance customer engagement.
• Client Account Management: Build and maintain relationships with key accounts, ensuring client satisfaction and retention.
• Data Analysis: Track and analyze metrics such as sales, traffic, and ROI to optimize campaigns and e-commerce performance.
• Collaboration: Work with internal teams such as marketing, operations, and customer service to align on goals and strategies.
• Compliance & Policies: Ensure all campaigns and content adhere to legal and platform-specific guidelines.

Qualifications & Skills

• Diploma or degree in Marketing, Business, E-Commerce, or a related field.
• Proven experience in e-commerce or digital marketing roles.
• Proficiency in e-commerce platforms, Google Analytics, and advertising tools (Google Ads, Meta Ads).
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Creative mindset with the ability to adapt to a dynamic market environment.

Employment Compliance with MOM Regulations

This role adheres to the Ministry of Manpower (MOM) regulations and includes the following measures:

1. Fair Consideration Framework (FCF):The position will be advertised on MyCareersFuture.sg for a minimum of 14 days to ensure Singaporeans are given priority consideration before hiring foreign talent.
   
2. Tripartite Guidelines on Fair Employment Practices (TGFEP):The hiring process is based on merit, evaluating candidates' skills, experience, and suitability for the role, ensuring no discrimination.
   
3. Work Pass Compliance:Foreign hires will meet all Employment Pass (EP) or S Pass requirements, including salary thresholds, qualifications, and relevant experience.
   
4. Flexible Work Arrangements (FWAs):The company complies with MOM guidelines to provide formal processes for handling FWA requests to promote work-life balance.
   
5. Background Checks:All potential hires will undergo comprehensive checks to validate their credentials and experience.
   

Salary & Benefits

• Competitive base salary with performance-based incentives.
• Opportunities for professional development and training.
• Comprehensive health and wellness benefits.
• Hybrid work arrangements for enhanced flexibility.

How to Apply

Interested candidates are encouraged to submit their resumes and a portfolio of relevant work to [email address] by [closing date]. Shortlisted applicants will be contacted for interviews.

Responsibilities

Team support

• Senior management’s calendar management and coordination of meetings or conferences
• Receive and attend to guests/visitors
• General Office Admin responsibilities and work closely with the Office Manager

HR and Finance

• Process claims from staffs for expenses such as business trips, entertainment and others.
• Keeping track of staff annual & medical leave and medical claims

Requirements

• Minimum 5 years of office administration/executive assistance experience
• High initiative and able to work well in a small team
• Proficient in Microsoft Office applications
• Meticulous and pleasant personality

Position Objective: (the primary reason the position exists)

The main role of the HR Shared Services Executive (Business Operations) is to be the main point of contact for both contractors (Associates) and clients such as helping in contract renewals etc.

Key Responsibilities:

• Manage & provide internal reports on Associates headcount movement & Client’s growth.
• Provide monthly reminder for client holders for Contracts and Work Pass Due.
• Manage end to end onboarding & offboarding formalities.
• Assist in Work Pass Application/Renewal, Contracts extension, termination, resignation, reference checks, leave & claims requests, contractor bonuses.
• Help in the handling of contractor’s disciplinary & grievance issues.
• Provide HR advisory services as required to internal Consultants and Associates.
• Liaise with the payroll team to resolve contractor timesheet & claims issues.
• Liaise with payroll & finance team to resolve client billing issues, overpayments etc.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Job Description

The incumbent will be responsible for supporting the Finance function which includes:

• Handling the full spectrum of the Accounts Payable (AP) and Accounts Receivable (AR) functions
• Ensuring the accurate/timely verification and processing of invoices, claims, and payments to vendors/staff
• Familiarize with the Gym Management System and perform checks using the database
• Generating sales reports (i.e., updating of daily sales figures, sales tracking etc.)
• Liaising with vendors on all Finance matters/audits/tax matters/corporate secretary
• Assisting with the preparation of Finance reports as required by the Management
• Performing administrative duties for the department
• Any other work duties as assigned by reporting officer/management

Job Requirements

• Minimum Diploma in Accountancy or equivalent
• At least 1 to 2 years of relevant experience. Fresh graduates are welcome to apply
• Strong Microsoft Excel skills
• Candidates with experience with the Xero accounting software will have an advantage
• Good written/spoken communication and interpersonal skills
• Detailed-oriented with strong organizational and administrative skills

We regret to inform only shortlisted candidates will be contacted.

-7 Temasek Boulevard,038987

-Full Time

-Entry level

-3 years experiences

Roles & Responsibilities

Job Description:

The specific responsibilities for this position:

• Process invoice, packing list, L/C negotiation and submission to bank
• Handling of LC negotiation and other modes of payment
• Follow up on Letter of Credit and payments according to contracts.
• Liaise with warehouse for packing / shipping instructions
• Process customers' orders to support the day to day logistics operations.
• Liaise with freight forwarders / Shipping Lines on Shipment Bookings
• Assist in liaising with customers and freight forwarders on delivery and schedules.
• Work closely with Operations personnel to resolve order or shipment related issues.
• Any other duties as required

Required Skills and Experience:

Additional Information:

• Career Level: Entry Level
• Qualification: Diploma, Advanced/Higher/Graduate Diploma
• Job Type: Full-Time, flexible work hours
• Job Specializations: Export & Import docs,Logistics, Letter of credit
• Language：Fluent written and oral Mandarin

Job Description

Our client, a multinational and metals trading company headquartered in Japan, is seeking a experiences Freight Operations Executive.

Reporting to the Freight Manager, the incumbent will work as part of a team of three. Their responsibilities will encompass the full spectrum of freight operations ensuring quality amd effective and quality delivery of services to internal and external stakeholders.

Primary responsibilities include overseeing all operational aspects of assigned vessels, ensuring compliance with charter party agreements, optimizing voyages for efficiency and cost-effectiveness, verifying shipping documents (such as B/L, LOIs, and pre-stowage plans), managing claims, monitoring vessel performance metrics, and maintaining accurate operational records. The position also covers risk management and compliance task as part of the job scope.

Successful candidates can expect a structured work environment with attractive company benefits.

REQUIREMENTS:

• Minimum Degree in preferably Maritime studies or logistics.
• Over 3 years of dry bulk operations and freight chartering is ideal.
• Establish close relationships with critical stakeholders like owners, brokers and freight operators etc.
• A diligent worker who is knowledgeable about the dry bulk shipping industry.
• Able to converse with both English and Mandarin counterparties.
• Proficient in IMOS, Voyage optimization and Microsoft office applications.

Job Highlights

Salary: $3450 per month

Contract Duration: 11 months

Working Location: Nearest to Labrador Park MRT

Working Hours: Monday to Friday, normal office hours

Job Descriptions

• Support the ongoing refreshments and improvements of training centres.
• Conduct regular checks of community hubs’ setup such as reporting on safety compliance, standardized set up, etc.
• Assist in coordinating hardware maintenance services for community hubs as required.
• Source goods and facilities management (FM) services for community hubs, such as furniture, maintenance services, etc.
• Coordinate and liaise with contractors to ensure timely delivery of goods and FM services
• Conduct regular checks on assets and collaterals, ensuring accuracy of records and proper maintenance.
• Maintain and update procurement, asset and collaterals records
• Maintain and update FM and logistics documentation

Job Requirements

• Only Singaporean need to apply.
• Degree in any relevant field
• Prior experience in Project Management is a plus!

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to ensure food health and safety compliancy.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

·Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to ensure food health and safety compliancy.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

. Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

Product Marketing Executive

Location: Bedok

Job Responsibilities

1. Understand the marketplace: competitors’ products, pricing and sales strategies
2. Develop marketing strategy, product positioning and messaging
3. Carry out advertising and promotion activities (ie. product launches, product training and promotions etc.
4. Work closely with sales team on product features, benefits and commercials.
5. Manage marketing, sales and product P&L to achieve profitability
6. Interact with business partners to achieve sales objectives
7. Perform sales and inventory, and purchase management

Job Requirements

1. Min Degree in Marketing/Business, with 1-2 years’ experience in Sales & Marketing in consumer products
2. Good interpersonal, communication and coordination skills.
3. Proficient in MS Excel (must know) and Powerpoint
4. Knowledge in Business Accounting P&L is an added advantage
5. Team player with strong analytical, excellent communication and presentation skills
6. Good business acumen and able to conceptualise marketing directions
7. Able to work in a fast pace environment and willing to work overtime when required
8. Able to travel occasionally

Interested applicants may apply, alternatively you may send in your CV to [email protected]

Bexlyn Chiu

R1985241

EA24C2366

Key responsibilities

• Monitor outlet stocks and plan inventory
• Ensure facilities are in serviceable conditions
• Convey management instructions/messages such as executing in-house and third party outlets’ promotions or corporate initiatives promptly to team members
• Ensure service delivery standards adhere to SOPs and ensure conformance by carrying out SOP audits and follow-up
• Responsible for F&B services and provide relevant correspondence to guest queries
• Perform related duties and project as assigned by F&B Manager
• Comply with all company and local laws for restaurants licensing & renewals
• Plan and manage corrective actions to reduce waste, misuse and breakage

Requirements

• 2-3 years of experience in a similar capacity
• Experience in f&b operations
• Familiar with f&b operations, functionality and other related task
• Excellent communications skills
• Customer service oriented and able to handle challenging situations professionally
• WSQ Follow Food & Beverage Safety and Hygiene Policies or other relevant Workforce Skills Qualifications (WSQ)

Business Development Executive (Furnishing/kitchen/bathroom supply materials)

• Great Career Progression

• Permanent Role

• Attractive Remuneration Package

Job Responsibilities

• Meeting developers, consultants, and contractors to get products specified and selected for their projects.

• Monitoring market trends, and competitor offerings, and providing regular market updates.

• Develop new accounts while maintaining existing accounts.

• Constantly focusing on sales growth and brand management.

• Monitor market trends and competitor offerings with regular updates.

• Identifying market opportunities, achieving sales targets, and expanding the customer base.

Key Requirements

• Minimum Diploma holder.

• 3-4 years of business development/sales experience, preferably in the building materials/construction industry.

• Must possess an aggressive and proactive approach, as this is a hunter role.

• Proficient in analytical, communication, and presentation skills.

• Capable of managing multiple tasks in a highly dynamic environment with a positive attitude, self-motivation, and self-drive.

• Experienced in preparing and managing tenders and quotations.

• Expertise in Project Management

• Ex-cabin crew are welcome to apply

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving

• Expected salary

• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

EA Reg Number: R21102916

EA License Number: 05C3447

Responsibilities:

• Provide administration support to sales and reservation team (hybrid role)
• Handle telephone enquiries
• Ensure all reservation details are entered timely and accurately into the system.
• Organized and maintain an up-to-date filing system
• Perform other ad-hoc admin duties

Requirements:

• Min O Level Qualification or equivalent with 1 year of hospitality experience preferred.
• Good interpersonal skills and positive working attitude
• Good team player yet able to work independently

Interested parties please email resume and expected salary to [email protected]

• Pick up point from Orchard MRT station
• Staff meals provided

As the Property Management Executive, you are to manage all things related to the upkeep and optimization of the facilities. You will oversee maintenance, regulatory compliance, and safety, ensuring every corner of the premises operates smoothly and efficiently.

• Conducting regular facilities check to maintain optimal service levels.
• Managing and renewing service contracts, licenses, and permits, ensuring they remain current and compliant.
• Proposing improvements, repairs, and upgrades to enhance building functionality and efficiency.
• Coordinating and supervising contractor performance, ensuring timely, high-quality service.
• Leading risk management, emergency planning, and workplace safety initiatives.
• Handle complaints and suggestion with professionalism.
• Day to day maintain and update database management.
• Administrating all written or verbal feedback from desk.
• Adhoc duties as and when assigned.
• Troubleshooting for customers on minor technical issues.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.
• Preparing monthly reports, attending vendor meetings, and providing updates on facility operations.

Requirement:

• Holding a Degree Engineering, IT or related field.
• Must be able to work on shift
• Must be able to work on weekends if required
• Must be willing to work in fast paced working environment
• Knowledge of CRM systems is an advantage

Our Client:

Our client is one of the top leading pharmaceutical companies, headquartered in Japan. They are currently looking for a PV/ RA/ QM Executive to join their Singapore Office.

The Responsibilities:

• Maintains current knowledge, ensures compliance, and communicates with the relevant global, regional and local functions of the local regulatory requirements.
• Review, process and forwards safety events (pre-marketing and post-marketing) and/or other medically related information to Global PV and submits such safety events to the local health authority according to relevant global/local SOPs and local requirements.
• Perform review of abstracts and full articles to identify safety information from literature source.
• Support creation, management, and oversight of local RMP and all RMP-related PV activities.
• Liaise with investigational site and reporter as necessary regarding safety issues.
• Develop local PV training material and conduct PV training as per relevant SOPs.
• Prepare, review, update and maintain PV clauses in all relevant agreements from PV perspective.
• Manages and conducts oversight of Aggregate Report submission to the applicable local health authorities.
• Perform reconciliation of safety information with relevant internal and external functions.
• Develop and maintain PV Business Continuity Plan in accordance with global SOPs.
• Preparing registration dossiers to achieve timely regulatory approvals and maintenance of the existing licenses in the local market

The Requirements:

• Degree in Pharmacy with 1-3 years of experience in PV and/or RA experience in Singapore pharmaceutical industry
• Singapore licensed Pharmacist required
• Strong organizational and process management skills.
• Teamwork and collaboration with cross functional teams

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 114306

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

Culina is a leading distributor of beverages, fine food and high-quality meat products that is committed to providing premium products to gourmet restaurants, hotels, and retail sectors across Singapore. We pride ourselves on sourcing the best ingredients globally and delivering exceptional service and quality products to our esteemed clientele. We are looking for candidates who share our values, passion, creativity, style and has a genuine interest in bringing these values to life in our workplace.

Job Summary:
As a Sales Executive, you will play a crucial role in expanding our market share and presence within the Singapore market. You will be responsible for establishing and nurturing long-lasting relationships with customers, identifying new business opportunities, and achieving sales targets.

Key Responsibilities:

• Develop and execute sales strategies to meet and exceed your sales targets in the beverage segments.
• Build and maintain strong, long-lasting customer relationships with your customers, chefs, restaurant owners, purchasers, and other stakeholders in the beverage industry.
• Arrange and attend client meetings to demonstrate product offerings and services.
• Negotiate / close deals and handle complaints or feedbacks from customers.
• Collaborate with team members to achieve better results and provide general insights.
• Gather feedback from customers or prospects and share it with internal teams.

Requirements:

• Proven experience as a Sales Executive or relevant role, ideally within the food distribution, retail, or hospitality industry.
• Strong understanding of the Singapore market with connections to the food and hospitality industry.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to deliver engaging presentations.
• Self-motivated with a results-driven approach.
• Proficiency in English; additional language skills relevant to the Singapore market are a plus.
• Able to work on alternate Saturday (5.25 day week)

How to Apply:
Interested candidates are invited to submit a resume and cover letter detailing qualifications and experience.

• Assist the Account Manager to plan & execute projects from conceptualization to installation to dismantling
• Supervise team members to ensure timely completion with quality finishing
• Liaise with service providers & consultants to ensure timely completion of projects
• Exercise judgment and project management skills to balance priorities and communicate to teams to meet and exceed project deadlines and commitments

30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.

Job Highlights:

• 5-day work week
• Career Progression Opportunities
• Dynamic team

Job Description:

• Reporting to the Assistant Front Office Manager, you are responsible in directing the welcome experience whilst ensuring compliance with all policies, brand standards and satisfaction of guests’ needs.
• You should be a people person who is courteous, efficient and enjoys to meet and serve .
  
  As a Guest Services Executive, your duties and responsibilities will include:
• Performing all front desk duties including confirming reservations (emails/phone/over the counter), occupancy and audit reports, cashiering, room assignments, guest check-in and check outs in a friendly and efficient manner.
• Providing hotel and travel information and sharing local tourist insights.
• Handling guests’ inquiries and providing prompt responses and assistance
• Analyzing and resolving problems while exercising good judgment
• Ensuring a high level of customer service is consistently maintained.
• Develop and maintain positive working relationships with others.
• Maintaining confidentiality of all guests' information and hotel data.
• Escorting guests to their rooms, making personal deliveries for guests, conducting room and hotel tours.
• Reporting accidents, injuries, and unsafe work conditions to the manager.
• Adhere to all company policies, procedures and etiquettes.
• Perform other departmental or cross departmental job duties as requested by management.
  
  Job Requirements:
• Diploma or equivalent in Hospitality Management / Business Administration.
• 2 years of experience in Guest Services, Front Desk or related professional field.
• Computer literate and proficient with Microsoft Office.
• Able to perform shift work including nights, weekends, and/or public holidays.
• Good understanding/knowledge of using the hotel property management system.

• Industry: Logistics, Forwarder
• Employment Type: Permanent
• Location: Changi Airport
• Working Days: Mon-Fri + Alternate Sat (9am - 1pm)
• Working Hours: 8am-5pm or 9am-6pm or 11am-8pm (Mon - Fri)
• Slary: up to $3,350 including allowance

【Responsibilities】

• Prepare and execute Air Waybill, for general cargo, consolidated shipments, etc using Cargowise
• Prepare export documents (eg cargo acceptance checklist, cargo security certificate, indemnity letter etc) and airline labels
• Ensure all export cargo are properly marked and labelled prior to transfer to airlines
• Check on goods for arriving shipments
• Declare Export Cargo Clearance Permit including Certificate of Origin (CO)
• Controls expenses to meet budget guidelines
• Coordination for import/export operations to ensure smooth delivery of shipments with the time line set by customers
• Ensure compliance with Company’s corporate protocol
• Any other duties as assigned by the Management

【Requirements】

• GCE ‘N’/’O’/Diploma level or equivalent
• 1-2 years of related experience, preferably in Freight Forwarding/Transportation/Logistics industry. Fresh school leavers witt the right aptitude are welcomed to apply
• Proficient in MS-Office applications
• Prior experience with Cargowise system not essential but would be a bonus

Responsibilities:

• Monitor stock levels and identify purchasing needs
• Update inventory records
• Purchase supplies according to approved specifications
• Track orders and ensure timely delivery of suppliers
• Coordinate with outlets on stock supplies and demands, ensure timely delivery to outlets.
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Ensure quality control following the Company’s policies and standard protocols of supply chain management
• Coordinate well with Procurement and Logistics Team

Qualifications & Requirements:

• Proven experience in related position
• Highly organized
• Attention to details
• Negotiation and Communication Skills
• Multi tasking and time management skills, with the ability to prioritize

• Assist BD leader in business development strategies.
• Assist in annual operating plans and target for the department.
• Review sales & expenses budgets and evaluate periodically of the performance of the department and takes corrective actions as and when required.
• Working closely with operation department to ensure smooth and timely execution and achieve excellent customer service.
• Conduct market research to identify new business opportunities and market trends.
• Analyze competitors' products, pricing, and strategies to identify opportunities for differentiation.
• Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
• Provide excellent customer service, addressing any inquiries or concerns promptly and professionally.
• Negotiate terms and conditions of sales agreements and contracts with clients.
• Communicate with customer for the deployment of machines related issue.
• Ad hoc duties as assigned by the Department Head

About Company:
Our client being the key player in AHA/PHA skincare technology, has been harnessing the challenges and opportunities of the business to make it all happen. Since its inception in 1995, the company has been dedicated to engaging sales, marketing and distribution of skincare, medical aesthetic equipment and medical device products to the medical community and consumers.

Job Description:
- Develop and execute effective sales strategies for range of medical devices (i.e. injectables) to achieve sales targets
- Build and maintain relationships with healthcare professionals and clients
- Conduct product demonstrations to showcase the benefits and features of medical aesthetic products
- Provide clients with product information, including usage instructions and safety precautions
- Identify potential clients and generate new business opportunities
- Attend industry conferences and trade shows to generate leads and expand the customer base
- Collaborate with internal teams to ensure timely delivery of products and resolve any customer issues

Job Requirements:
- 2-3 year of experience as a sales representative in the medical industry
- Knowledge in medical aesthetic products, including their use, benefits, and potential side effects
- Excellent communication and interpersonal skills
- Strong negotiation and persuasion abilities
- Ability to build and maintain strong relationships with healthcare professionals and clients
- Results-driven mindset with a proven track record of meeting and exceeding sales targets
- Ability to work independently and as part of a team

Compensation:
- Mileage claims for personal car & Taxi claims if without personal car
- ERP/parking are claimable separately
- Attractive quarterly sales commission
- Mobile allowance
- Medical claims

Job Responsibilities:

• Responsible for pre-sales enquiries, sales, post-sale customer service and on-going customer relationship management.
• Reach out to existing and potential customers to present our product and service offering.
• Communicate with customers to understand their requirements, needs and address any questions or issues customers may have.
• Offer solutions based on clients’ needs and capabilities.
• Managing customer’s enquiries or policies in order for existing customers to remain satisfied with company products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts provided by the company as a guidance to drive sales and respond to customer rejections.
• Gathering and documenting customer information, purchases and call outcomes in the designated CRM or tracking tools.
• Well versed of insurance products and services.

Job Requirements:

• Minimum Diploma/ GCE ‘O’ level with at least 1 year of relevant work experience doing outbound sales preferably in Call Centre environment.
• Energetic, outgoing personality and sales oriented.
• Independent and a fast leaner with initiative
• Able to converse fluently in English.
• Team player with excellent interpersonal and communication skills

Working Hours & Benefits:

• Location: Tai Seng (Beside MRT)
• Monday - Friday ( 10am - 7pm, 1 hour lunch)
• Attractive remuneration package, monthly salary and commission based on sales, annual leave entitlement etc.

• Achieve sales target through effective business planning within allocated trade funds
• Execute customised channel and promotional strategy to drive sales growth
• Cultivate relationship with appointed key accounts
• Manage debt control and payment of key accounts
• Conduct quarterly business reviews with key accounts
• Prepare monthly sales reviews for internal stakeholders
• Manage day-to-day trade operations required
• Think out-of-the-box trade activations with end consumers interest in mind

About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (700+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No. 1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/.

Role Description

We are looking for a self-starting, cheerful, client-centric, and helpful individual to join our team. The Customer Service Executives assist our team of Real Estate Consultants by answering inbound enquiries, qualifying buyers, and coordinating viewings. You will need to be fast, organised, and meticulous when sharing and collecting information from potential buyers. If you have the ability to always smile and strive to make our clients happy, then we want you.

Duties & Responsibilities

• Handle inbound/outbound enquiries from various channels (WhatsApp, SMS, in-house messaging systems, and Phone calls)
• Search for information within our CRM to deliver accurate answers to questions from potential buyers whilst entering any new data into the listings to enrich the information
• Qualify potential buyers expressing interest in Propseller listings
• Coordinate and (re)schedule property viewings for buyers against the schedule of the assigned Real Estate Consultants / internal teams to meet team targets and maximise sales opportunities for each call/enquiry
• Track and update your team tasks and activities through our in-house tech platform
• Produce regular reports and conduct improvement-sharing sessions
• Support ad-hoc tasks and projects from time to time.

Ideal Candidate

You have at least 6 months of working experience, ideally in the customer service field. You are an excellent communicator with a pleasant attitude who takes ownership in answering enquiries and helping customers get the smooth and optimal viewing experience they deserve with us.

Requirements

• Diploma or equivalent;
• Experience in customer service/sales support/call center would be beneficial
• Must be fluent in written and spoken English as the role requires the candidate to answer enquiries via online chatroom or phone
• Proficient in Google Suite / MS Office and with computers in general
• Able to work 5 days a week (including public holidays and weekends) with 2 fixed off days per week, rotation between 9am-6pm and 12pm-9pm shifts
• Organised and able to multi-task: You are skilled at managing your time, priorities, tasks, and getting things done fast, even when things can be chaotic
• Attention to detail: You have meticulous attention to detail and know how to review your work to produce quality and deliver fast
• Client-centric: You enjoy spending time with people and take pride in making Propseller clients successful; being polite and committed to all tasks
• Agility: You can think on your feet and a roll-up-your-sleeves doer. You see a problem, arrive at a solution quickly, and know what it takes to get things done.
• Achievement-oriented: You are a highly-driven individual and enjoy the thrill of outperforming expectations.

You Get

• Central office: WeWork office near Lavender, Bendemeer, and Farrer Park MRT
• Swimming pool and gym access: access to our office swimming pool and gym
• Cutting-edge equipment: MacBook Pro, Jabra headset, fully integrated CRM, and more
• Quarterly town halls: Quarterly town halls including company-wide physical gatherings
• Team lunch budget: Quarter budget for team bonding lunches or dinners
• Bi-annual performance and salary reviews: giving all the opportunity to progress fast
• Corporate health insurance: with HSBC Life, including hospitalisation, general practitioners, TCMs, specialists and dental consultations.
• 100 amazing “Professional fire makers” as colleagues: Experience a fast-paced, innovative tech startup culture, collaborating with a team of talented and upbeat "Sunshine" colleagues who bring positivity and energy to work every day
• Impact: Opportunity to make an impact by guiding people through one of life’s biggest financial decisions, buying or selling a home.

Recruiting Process

Ideal length: 1 week

If your application is selected:

Part 1 - Online (2 hours)

• 30 min – Introductory Call with Talent Acquisition Associate
• 20 min - Online Test
• 1 hr – Meeting with our Head of Success & Service and People & Culture Director
• Reference checks

Part 2 - In person (1 full day, weekday/weekend)

• Day-in-the-life with training and job simulation (stipend provided)
• Meet with CPO

Compensation

• On-target earnings of $2,800 to $3,100 / month (90% base, 10% variable)
• Uncapped performance-based bonus
• Stock options

• Able to handle full set of accounts and prepare accounting year-end schedules
• Computer Literate, experience in accounting software or knowledge
• Maintain strict compliance to GST procedures and GST returns
• Ensure timely submission and accurate preparation of clients’ financial reports to meet standards and tight deadlines.
• Relevant audit working experience
• perform external audit field work to generate compilation, audit reports