Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Program Planner Executive / Production Coordinator
• Working Location: Tai Seng
• Working Hours: 5 days (Mon – Fri, 8.30am – 6.00pm)
• Salary Package: Basic salary up to $3,200 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage customer accounts and plan delivery schedules.
• Respond to customer inquiries promptly.
• Monitor daily shipment schedules for customers.
• Follow up on production and shipment statuses.
• Coordinate with departments like Purchasing, Production, Quality Assurance, and Logistics for delivery plans.
• Collaborate with the Purchasing Department on customer forecast demand.
• Handle ECO/ECN processes and facilitate changes.
• Address RMA queries and manage costing.
• Prepare cost estimates and RFQs for customers.

APPLY NOW!!!

• Diploma or Degree in Business, Marketing, or Engineering
• 2-5 years of customer service experience are encouraged to apply.
• Proficient in Microsoft Excel and PowerPoint
• Attention to detail in pricing/quotations

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70948 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Key Responsibilities

• Ensure that procurement of products and services are always carried out in a fair and objective manner in compliance to procurement policies and ensure timely deliveries.
• Monitors and reviews consumption trends for all medical, surgical and non-medical supplies and re-adjust their holding levels as appropriate.
• Assists in the preparation of procurement documents and negotiate with vendors.
• Process PR/ PO/ Invoices/ WOC.
• Actively participate in RFQ/P procurement process and coordinate approval papers for submission.
• Liaise with store / user departments and vendors on any dispute over item discrepancies and reconciles with the vendors and reports unresolved issues.
• Solicit feedback and be proactive in addressing problems.

Requirements

• Diploma / Advanced / Higher / Graduate Diploma in Supply Chain or related discipline with at least 2 years of relevant experience.
• Proficient in Ariba/Sesami and SAP MM modules.
• Sound knowledge of procurement cycle and governance.
• Strong interpersonal and communication skills.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your information to potential hiring managers for their consideration. All information will be treated with highest confidentiality.

An exciting career awaits you at ALPS. Join us to embark on a meaning career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

Only shortlisted candidates would be notified.

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

Job Description

• Industry/ Organization Type: Manufacturing/ Food Production
• Position Title: HR Executive
• Working Location: Senoko
• Working Hours: 5 days (Mon – Fri, 8am – 6pm)
• Salary Package: Up to $5,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Manage the full spectrum of HR functions.
• Handle end-to-end recruitment, including sourcing, screening, interviewing, and hiring.
• Oversee payroll functions, ensuring accurate and timely monthly payroll processing.
• Administer work pass applications, renewals, and cancellations.
• Develop and implement HR policies and procedures in compliance with legal regulations.
• Manage the onboarding and offboarding processes.
• Address employee relations issues and provide appropriate solutions.
• Maintain employee data, records, and reports for HR projects and initiatives.
• Assist with other HR-related tasks as assigned by the HR Manager.

APPLY NOW!!!

• At least 2 years of relevant HR experience specifically in the F&B industry.
• Minimum Diploma in HR Management, Business Administration or any related field.
• Knowledge of MOM regulations and experience in handling work pass applications.
• Able to commit OT as and when needed.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #68110 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Duties and Responsibilities

• Develop business development strategies, objectives and action plans to achieve distribution, seeding and sales objectives in Ergonomic and Healthcare industry

• Gather customer masterplan and implement strategies for both volume and value growth within specific accounts

• Collaborate with marketing teams to develop and execute trade marketing promotional plans

• Identify new business prospects as well as service existing accounts.

• Ensure healthy account receivable.

• Check opportunities through Gebiz, Ariba, Sesame and others

• Ensure allocation and allotment of products to customers

• Serve and submit customer with detail on Tenders.

• Ability to articulate product datasheet

• Able to prioritize and plan ahead

• Strong team player

• Willing to learn

• Willing to travel occasionally

• Willing to perform duties after office hours/public holiday or weekend

• candidates are welcome to apply

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

The Customer Service Executive is responsible and accountable for (but not limited to) the following:-

* Handling of all customer's (master/manager/owner or third party) invoicing process.

* Maintain system integrity regarding supply orders

* Financial responsibilities - Review and resolve customer/supplier invoice discrepancies

* Exercise responsibility for accurate and timely performance of all activities

* Assist in managing weekly order status reporting

* Provide administrative support for the Manager

* Fresh Graduates are welcome to apply

Job Description

• Industry/ Organization Type: Security Guard Agency
• Position Title: Business Development Executive
• Working Location: Jurong West
• Working Hours: 5 days (Mon – Fri, 8.00 am – 5.00 pm)
• Salary Package: Basic salary up to $3,000 + Transport Allowance + Commission + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Proactively seek out potential clients and projects that align with the agency’s services.
• Prepare and present proposals, negotiate terms, and secure contracts with clients.
• Conduct market research to identify trends, competitive landscape, and new areas for growth.
• Maintain strong relationships with existing clients, ensuring high levels of client satisfaction and service delivery.
• Work closely with operations and management teams to ensure smooth execution of client projects.
• Travel to customer sites to build relationships, understand their security needs and present tailored solutions.
• Prepare regular reports on business development activities, client interactions, and project statuses.

APPLY NOW!!!

• 2 years of relevant working experience
• Strong communication and interpersonal skills
• Willingness to travel as required
• Candidate with own transport is advantageous

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68757 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Permanent position, Salary up to $5,000 with attractive bonus
• Leadership skill is a MUST

Responsibilities:

• Achieve workshop turnover targets by effectively utilizing resources, including staff, equipment, tools, and procedures.
• Collaborate with Technical/Training Department to assess technician training needs, create development plans, and ensure new technicians complete necessary e-Learning within probation.
• Maintain high-quality workmanship and customer satisfaction by performing random quality audits on technician work.
• Properly manage scrap parts storage and arrange timely disposal.
• Adhere to warranty procedures as per guidelines, ensuring compliance in factory hours and FRU allocation.
• Review recurring technical, product, and quality issues regularly, coordinating with the Technical Department to resolve them.
• Conduct staff performance appraisals and counseling sessions to support improvement and achieve monthly sold hours targets.

Requirements:

• At least 6 years of relevant experience
• Nitec in Automotive Technology (light Vehicle) or higher educational level
• Certification of Motors Trade Industry is preferred

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Interested in digital marketing and like to work with people?

In this role, you serve as an accountability partner to our clients and help them achieve their business goals with digital marketing.

Join a fast-growth agency and be among passionate team members.

We are looking for someone who can grow with the company and make waves in the industry together.

• Serve as a growth strategist and strengthen business trajectories through the achievement of client and company goals
• Operate as the point of contact for existing clients and liaising with them via Whatsapp, calls or meetups
• Service multiple clients concurrently, meeting deadlines and expectations
• Listen to clients' business problems and introduce relevant solutions, where applicable
• Educate clients on the value of their engagement with the company
• Break down campaign metrics in monthly digital marketing reports and provide consultation to clients
• Work with our sales consultants and campaign specialists to ensure the success of the campaign
• Work with our finance exec to ascertain project performance payout based on incremental growth
• Provide analysis and suggest the use of marketing technology to meet clients’ goals
• Constantly learn about new digital marketing trends and solutions to help clients such as automation software & video marketing

Requirements

• Need to travel to office and clients' place at times
• Self-motivated, detail-oriented, able to handle multiple projects, multi-task and meet deadlines.
• Good in communication with people
• Willingness to accept feedback and reflect & grow
• Willingness to learn and improve constantly
• Basic knowledge of Google and Facebook ads preferred

Why Join us

• Be awarded bonuses based on performance
• Flat organizational structure with no office politics
• Hybrid working arrangement
• Be exposed to a wide variety of industries and broaden your horizons

Budget Planning and Development:

• Collaborate with project managers and stakeholders to develop detailed project budgets.
• Align budget planning with the scope, timeline, and deliverables of the project.

Financial Monitoring and Reporting:

• Track actual project expenses versus budgeted amounts regularly.
• Analyze financial data to provide insights and reports on budget utilization.
• Identify variances and recommend corrective actions to avoid budget overruns.
• Prepare periodic financial reports for senior management, including budget forecast and expenditure.
• Monitor project expenditure by ensuring timely goods receipt and payment to vendors.

Compliance and Audit:

• Ensure compliance with internal regulations and legal requirements.
• Support internal and external audits by providing necessary financial documentation and explanations.
• Maintain accurate records of financial transactions and budgeting activities.

Stakeholder Communication:

• Serve as the point of contact for all budget-related queries from project teams and internal and external stakeholders.
• Conduct meetings with project leads to review financial performance and adjust plans as needed.
• Communicate budgetary updates, changes, or risks to stakeholders in a clear and timely manner.

Process Improvement:

• Continuously evaluate and improve budgeting and financial tracking processes.
• Implement tools and technologies to enhance budget accuracy, reporting efficiency, and cost management.

Key Skills and Qualifications:

• Education: Mininum Diploma in Finance, Accounting, Business Administration, or any other related field with relevant subjects.
• Experience: Minimum of 5 years in budgeting and financial planning.

Skills:

• Strong understanding of financial principles and project management.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills for collaboration with cross-functional teams.
• Ability to manage multiple tasks simultaneously and adapt to changes quickly.

Technical Skillsets

• Good command of written English with minimum grade of B4 at GCE “O” Levels.
• Proficient in Microsoft Excel including Formula such as VLOOKUP, INDEX/MATCH, Pivot Table and/or macro programming knowledge (optional).
• Proficient in Microsoft SharePoint, such as creation of web pages, customization of SharePoint List and management of site permissions.
• Proficient in Microsoft PowerPoint for presentations and creation of dashboards.
• Knowledge of Power BI and Qliksense (optional).
• Comfortable to work in Non Camera Environment.

Key Responsibilities

• Assist the finance manager in the preparation and submission of monthly and quarterly management reports for the companies under the Private Mobility Group
• Assist the finance manager in guiding the finance team and providing sound accounting knowledge
• Prepare monthly accounts, including the preparation and post of recurring journal entries
• Perform analytical review procedures of balance sheet and follow up with variance explanations and resolutions
• Prepare GST return, corporate tax and deferred taxation and liaise with tax agent to ensure timely filing
• Engage with external financial auditors on audit, tax and accounting issues to ensure smooth closure of year-end financial audit
• Project accurate cash flow and coordinate inter-companies balances within the group for payments and receipts. To work out borrowing needs and placement of excess cash with holding company.
• Provide quality finance support services to the business stakeholders of the Group
• Ensure that processes and systems are running in an effective and effective manner.
• Perform other duties and assume responsibilities as apparent or as assigned by the finance manager and Management.

Job Requirements

• Qualified Accountant with at least a degree in Accountancy or Professional Accounting Qualification
• Minimum 5 years relevant working experience with at least 2 years of external audit experience with Big 4 preferred
• Strong knowledge of advanced excel and Power Point
• Experience in SAP and BPC would be highly advantageous
• Committed, confident personality with strong communication and interpersonal skills
• Able to work independently and as a team in a fast-paced environment
• Strong analytical skills and attention to details

• Process sales order and follow up payment with clients.
• Update and monitor daily the Sales data system to support the Sales team forecast exercises.
• Coordination, monitor and troubleshooting assistance for client’s order, account statuses and other relevant problems.
• Support sales team on daily administration.
• Handle email/phone enquiries.
• Coordination of shipping schedule.
• Preparation of shipping documents (commercial invoice, packing list etc.).
• Follow up with clients on the phone for administrative purposes.
• Assist in general administration duties and Ad-hoc duties assigned by superior.

Job Requirements:

• ‘O’ level with 1-2 year of relevant experience.
• Diploma in Supply Chain/ Logistics/ Shipping with No Experience is welcome to apply.
• 5 day work week.
• Attractive Benefits.

Interested applicants, please email your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan/ R1108310

• Handle general office tasks and administrative duties
• Directing communication betwwen colleagus and customers, organizing schedules and events, entering data, bookeping, maintaining office equipments and so on.
• Enales teams to be focused on their goals and prepared for anything that comes their way.
• Responsible for the work of the human resources department

Responsibilities:

• Managing the upgrading, installation & troubleshooting of Windows Server Environment and Azure Environment
• Monitoring & enhancing improvement of the health of servers & network devices
• Performing routine technical documentation, system patch, network & system security control implementation, and maintenance/ enhancement/ backup operations
• Perform standard software applications and installations from prepared images
• IT asset inventory control
• Liaising with internal stakeholders and external clients for the deployment of IT Solutions
• Other ad-hoc tasks related to IT

Requirements:

• Diploma/Degree in any IT-related field
• Individuals with no IT-related qualification but with strong interest in developing a career in IT may apply.
• Individuals with some technical experience in these areas are welcome:

1. Database administration & Virtualization Technology (i.e. Hyper-V)
2. Office 365 Implementation
3. Patch management
4. Router, switch, firewall and access point configuration
5. Server room environment (i.e.: DELL EMC)
6. Server, desktop, printer and another peripherals’ set-up
7. Structured cabling (including backup & recovery management)
8. Windows Server Administration

Job Description

Responsibilities

Reporting to HR Manager/ Senior HR, this incumbent is responsible for full spectrum of Human Resource services and support including assisting in the preparation of payroll in a timely and accurate manner.

• Manage end-to-end recruitment process of local and overseas employees including work pass matters relating to application, renewals, termination
• Liaise with regulatory / authorities for employment matters, e.g. Ministry of Manpower, Immigration & Checkpoints Authority, Ministry of Health, Singapore Medical Council, Allied Health Professionals
• Manage staff movements, contract renewals, attend and manage both frontline and office employees’ queries
• On-boarding and ensuring full integration into company and also off-boarding for all employees
• Assist in the process of monthly payroll using SmartHRMS HR & Payroll system as well as maintain and update employee records and personal data in HRIS system
• Manage performance review, annual salary review and bonus payment processes
• Involve, manage HR projects and organise employee engagement activities
• Any other duties as assigned

Requirements

• Minimum Diploma in Business, Human Resources or relevant qualification
• Possess at least 2 years human resources experience as a 360 HR practitioner
• Meticulous, possess numerical critical reasoning skills
• Systematic and well organized
• High level of integrity, good communication skills
• Able to manage ever-changing business and regulatory landscape
• Proficient with Microsoft Words, Excel & Powerpoint
• Able to start work immediately or within short notice

As an EO Associate Engineer, you will be responsible for Electro-optics system site support, perform troubleshooting, fault diagnosis and failure analysis to determine the cause of failure for the system. Diagnose and repair EO system issues in lab by using logical, step-by-step approaches to ensure minimal downtime for the customers.

Key Responsibilities

• Support the team on Electro-optics and surveillance systems for preventive and corrective maintenance at sites and vessels

• Update all fault reporting documentation for monthly project meeting

• Liaise with customer for maintenance activities

• Perform in house repair of Electro-Optics equipment

• Perform rotational 24x7 standby services for fault recovery works at various locations

• Able to work offshore and work at height

• Support system setup, testing and installation

• Perform other duties as assigned by superior

Knowledge, Skills and Abilities

• Min ITE certificate / Diploma in electrical / electronic / computer engineering

• Possess Singapore Class 3 driving license

• Experienced in Electro-optics System will be an added advantage

Personal Attributes

• Positive work attitude, self-motivated, creative, and resourceful with a customer first mind set

• Independent, hardworking, and able to work under pressure

• Able to handle emergency situations outside of normal work hours when required

• Good inter-personal, organizational, problem solving and teamwork skills.

1. Role Description

This position reports directly to the CEO and interfaces closely with our Administrative and HR department. Parklab will train him/her to become a proficient individual under versatile environment. Parklab is a company that is commited to superior financial standing staff development, personal growth and integrity. This is to ensure that the company experience healthy growth over the years.

2. Specific Responsibilities

• Full set of accounts
• Submission of GST
• ARs and APs
• Accounting of petty cash
• Issuance of tax invoice
• Reporting of P&L and balance sheet
• Any bank related matters
• Financial advisory

3. Competencies

1. Learn to work with the accountant and the CEO to deliver the full financial report on a yearly basis.

2. Submission of GST to IRAS

3. Gain experience with Human Resources Online Systems (LMS / Payroll) and Accounting System.

Responsibilities:

• Content planning and copywriting for social media platforms such as IG, Tiktok
• Develop creative marketing content
• Product photography
• Graphic design
• Keeping up with social media trends/functions
• Knowledge on video production
• Collaborate with influencers and other stakeholders to create video contents

Requirements:

• Familiar with social media platforms (e.g IG, Tiktok is a plus)
• Product photography
• Graphic design (Adobe PS/AI)
• Adobe Premiere Pro would be a plus
• Highly motivated and target driven

Responsibilities:

• Purchase administration and order processing
• Negotiate with suppliers for the most cost-effective deal
• Negotiation of pricing, credit terms and supplier contracts, delivery schedule
• Monitor cost and project budget and develop cost forecasts
• Vendor development-evaluate vendors based on quality, on-time delivery, and cost
• competitiveness
• Source of quotation and liaise with suppliers, manufacturers, and relevant internal
• departments
• To perform any other duties as assigned by management

Requirements:

• Preferably have experience in relevant fields
• Team players and committed to work
• Good communication and negotiation skills
• Proactive in solving problems
• Good in planning, organizing, and prioritizing assignments
• Able to implement improvement processes
• Independent, able to work under pressure, as well as multi-tasking

Job Description

• Plan the installation of IT solutions, CCTV & other electronic equipment
• Plan for testing & commissioning
• Perform Electrical Works including wiring and assembly work
• Set up and install Surveillance equipment and systems
• Maintain and perform troubleshooting for Surveillance equipment and systems
• Any ad-hoc duties as assigned

Requirements

• Min. Diploma in Electrical/Electronic Engineering
• Min. 3 years relevant experience
• Preferable with Class 3 driving license
• Ability to work independently and as a team-player
• Able to perform shift work and work on weekends and public holidays

About Company:
Our client is a Japanese entertainment company producer of collectible card games and trading cards, publisher of mobile apps and games, promotional items and many other venues, which was founded in 2007 and is headquartered in Tokyo

Job Description:
- Managing and updating official social media and website
- Copywriting for social media, website, articles, monthly newsletter (B2C & B2B)
- Brainstorming and proposing new promotional plans to boost brand image and awareness
- Preparing press releases
- Managing community outreach (speaking to community leaders, YouTuber collaborations)
- Managing digital promotion (Google Ads, Facebook Ads)
- Tailor promotional plans to fit each product release
- Data analysis (social media, surveys, ads)
- Other ad hoc duties as assigned by the company

Job Requirements:
- Candidate must possess at least Diploma/Degree in Marketing/Communications
- At least 2-3 years of relevant work experience
- Strong understanding of social media/digital marketing platforms
- Excellent communication skills in English, both written and oral.
- Proficiency in Japanese language is an added advantage, both written and oral, to liaise with Japanese speaking associates when required.
- Willingness to learn the trading card games in order to boost promotion of the brand and product
- Have working knowledge in games, anime, and popular or internet culture will be an added advantage.
- Strong team player with excellent interpersonal and communication skills
- Excellent at schedule management and multi-tasking
- Open to work on some weekends/public holidays for Company events when required.
- Open to travel overseas for business trips when required.

Compensation:
- Working location: Odeon Towers
- Working hours: Monday to Friday 8.5 hours/day including 1 hour lunch break
- Flexible reporting time to work between 8.30am to 10am; 1 hour lunch break between 11.30am to 2pm
- AWS
- Performance bonus

Job Description:

• You’ll review activities’ scheduling to ensure adequate coverage for staff during hours.
• You’ll maintain a high degree of operations accuracy within the team.
• Housekeeping of office and store.
• Considerable delivery wide variety of items/persons to different addresses and through different routes.

Job Requirements:

• Supervisory experience in managing a team is preferred
• some work extra hours needed.
• Independent, possess initiative and optimistic.
• Class 3 driving license.
• Familiar with local routes

As an Operations Executive at GiftMarket Pte Ltd, you will play a key role in supporting the sales team by managing and coordinating the administrative tasks involved in the sales process. You will ensure that orders are processed efficiently, communication with clients and vendors is seamless, and sales operations run smoothly. This role requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Handle order placements and process sales orders to ensure timely and accurate fulfillment.
• Assist sales team in daily operation.
• Liaise with suppliers and vendors to confirm orders, track deliveries, and ensure stock availability.
• Responsible for order processing, close follow-up and internal coordination with suppliers, customers, logistics and warehouse to ensure timely delivery.
• Assist with inventory operations by conducting quality checks on goods upon arrival and providing support with packing when necessary.

Requirements:

• 1-2 years of experience in a similar role.
• Strong organizational and multitasking skills.
• Excellent communication skills, both verbal and written.
• Attention to detail, ability to work in a fast-paced environment, and strong sense of urgency.
• Fluency in English and Mandarin is required to communicate with suppliers and clients.
• Ability to work effectively in a team and support cross-functional initiatives.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM software.