Requirements:

• Degree of food science/nutrition
• Keen in learning, meticulous and organised
• Good at PowerPoint, Excel and Word
• Able to work under stress and deadline
• Good command of Mandarin and English
• Candidate MUST BE fluent in Mandarin as the role requires the candidate to work with products that are marketed in Mandarin.

Responsibilities:

• Conduct scientific research and market scan for potential new product development.
• Coordinate with designer and marketing department for packaging content and artwork revision.
• Communicate with regulatory authority pertaining to product’s classification, ingredient checking or product-related issues.
• Keep track of every projects’ status and communicate projects’ status with key stakeholders.
• Prepare training modules and upkeep product database (eg. brand constitution & product training presentation).
• Conduct in-house and outstation product training to employees and vendors.
• Attend product inquiries of employees and customers through calls, emails, website or in person.
• Responsible for application and renewal of product notification, license, advertisement & sales promotion permit.
• Responsible for listing documents and submission & keep track of the status.
• Any ad-hoc duties as assigned by the superior.

Job Description & Requirements

We are looking for a resourceful individual with strategic thinking capability to market our humanoid solutions to the Social Service Sector.

Responsibilities:

• You will focus on cultivating existing business opportunities and generating new business opportunities
• Prepare proposals, presentations and other materials conveying the services and strength of the company
• Creating positive, long-lasting relationships with current and potential clients
• Provide administrative and logistical support,including organizing meetings and conference calls with potential partners and staff
• Assist with development of communications materials, including product brochures, press releases, factsheets and infographics

Requirements:

• Diploma/Degree in any relevant field
• Gerontology education or experience will be an added advantage

· Experience in Social Service Sector will be an added advantage.

• Excellent interpersonal and communication skills to convey and present ideas coherently, and develop and maintain stakeholder relationships effectively
• Highly motivated with a positive learning attitude
• Able to work independently, effectively handle, and prioritize multiple tasks simultaneously, while being professional and able to stay calm under pressure
• Design capabilities will be an advantage (Adobe photoshop, Adobe Illustrator)

To apply, please submit your resumes to [email protected]

Shortlisted candidates will be contacted.

Salary Range: S$3,000 to S$5,000

ABOUT THE ROLE

About Us

At Pickering Institute, we are dedicated to nurturing lifelong learning and fostering leaders of tomorrow through innovative education. We are now seeking an exceptional professional to join our dynamic team as a Management Executive to the Managing Director (Dean). This pivotal role is an excellent opportunity for individuals passionate about academic excellence, international education, and administrative leadership.

This position requires an excellent level of Chinese literacy to be able to communicate with Chinese clients and external parties.

KEY RESPONSIBILITIES

• Provide high-level administrative and operational support to the Dean, including scheduling, correspondence, and meeting coordination.
• Actively participate in daily operations and contribute to the smooth running of the organisation.
• Coordinate and collaborate with various departments across the group to ensure efficient workflow and communication.
• Assist in the preparation and management of documents, including reports, presentations, and communications.
• Handle the reception of visitors and coordinate the logistics of events and activities hosted by the institution.
• Follow up on the implementation and progress of key projects, ensuring timely delivery and alignment with organisational goals.
• Support the Dean in developing and reviewing academic and operational strategies.
• Other Ad-Hoc duties assigned by Management.

QUALIFICATIONS AND SKILLS

Educational Background

• At least Bachelor’s degree in education, business administration, or a related field. Experience studying in Singapore is highly preferred.
• Language Proficiency: Excellent Chinese and English writing and oral communication skills.
• Experience: Minimum of 3 years in administrative or academic support roles, preferably in the education sector.

Skillset

• Exceptional organisational and time-management skills with attention to detail.
• Strong communication and interpersonal abilities to manage diverse stakeholders.
• Proficiency in Mac Operating System, Microsoft Office Suite and familiarity with project management tools.
• Good knowledge/skills in IT and attention to details.
• Able to work independently and as a team whenever required, while taking initiative when needed.

Personal Traits

• Passion for the international education industry.
• Professional, reliable, and able to work independently or as part of a team.
• Location and Mobility: Must be based in Singapore and able to accept short-term business trips when required.

WHY JOIN US

• Be part of a forward-thinking institution committed to innovation and excellence.
• Work in a supportive and inclusive environment that values diversity and professional growth.
• Play a key role in shaping the future of international education.

Media Planning and Buying:

• Plan, execute, and optimize media buying strategies across platforms like Google Ads, Meta Ads, and programmatic networks.
• Monitor and adjust campaign performance to meet key metrics (e.g., ROI, CPC, CTR).
• Allocate budgets efficiently, ensuring cost-effective results and maximum campaign impact.
• Analyse campaign performance and provide actionable insights for continuous improvement.

Social Media Content:

• Develop and execute creative content strategies tailored for social media platforms.
• Create and curate engaging posts, videos, and multimedia content that align with the brand voice and objectives.
• Manage content calendars, scheduling posts to ensure consistent online presence.
• Engage with the online community by responding to comments, messages, and mentions promptly.
• Monitor trends, hashtags, and platform updates to leverage new opportunities for engagement.

Analytics & Reporting:

• Track and report on the performance of paid campaigns and organic content using tools like Google Analytics and social media insights.
• Use data to refine strategies, improving both paid media and content effectiveness.

Collaboration:

• Work closely with the creative team to develop ad creatives and social media assets.
• Coordinate with internal stakeholders to align digital strategies with broader marketing goals.

Job Description

• Industry/ Organization Type: Manufacturing/ Electronics
• Position Title: Senior Accounts Executive
• Working Location: Ayer Rajah (near MRT)
• Working Hours: 5 days, Mon - Thu (8:30 am -6 pm); Fri (8.30 am - 5.30 pm)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Analyse accounts and perform reconciliation.
• Produce financial reports to ensure regulatory adherence.
• Coordinate and maintain billings and reports, verify all billings are complete and reconciled to the general ledger.
• Submit periodic financial documents required by the Management.
• Handle month-end closing process, and make correction journal entries for account discrepancies, prepare closing journal entries, post accrual entries, and prepare financial statements.
• Ensure timely, accurate month-end closing and financial reporting to Management.
• Responsible for preparation and closing of monthly and annual financial statements.
• Handle full accounting operations (Accounts Payable, Accounts Receivable, General Ledger, reconciliation) for the assigned countries region.
• Coordinate and liaise with internal parties to support intercompany activities.
• Support forecasting and budgeting exercise as per corporate guidelines.
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax, and government authorities where required.
• Ensure adherence to all financial and tax reporting obligations, including GST, WHT, CIT, etc., audits and procedures, and forms both statutory and internal.
• Identify areas for improvement and implement to enhance financial processes.
• Assist in new processes and system implementation when required.
• Performs other duties as assigned.

APPLY NOW!!!

• Diploma or Degree in Accountancy, Finance or equivalent.
• Minimum 2 years’ related work experience, preferably with previous audit background.
• Good communication and organizational skills.
• Proficient in MS Word, Excel and PowerPoint.
• Experience with Microsoft Dynamics NAV system is an added advantage.
• Work experience in regional countries is preferred.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66299 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing (Electronics)
• Position Title: HR & Admin Executive / Senior HR & Admin Executive
• Working Location: Pioneer (Nearby MRT station)
• Working Hours: 5 days (Monday to Friday, 7.45 AM – 4.45 PM)
• Salary Package: Basic Salary up to $3,600 + Transport Allowance + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle full monthly payroll and staff claims processing.
• Manage staff leave and other employee benefits.
• File employment income with IRAS, including data for foreign workers.
• Process claims for government-paid leaves like maternity and childcare, and NS make-up pay.
• Oversee the performance management process, calculate annual raises and variable bonuses based on directives from senior management.
• Support the Admin/HR Manager in preparing the payroll budget.
• Work with the Admin/HR Manager to foster effective HR strategies, standards, and a positive workplace culture that matches the company’s goals.
• Coordinate travel and resolve expatriate issues.
• Aid the Admin/HR Executive in general office operations such as booking flights, maintaining office supplies, and managing service providers like cleaners, security, and company vehicles and phones.
• Contribute to government and industry-related surveys.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Minimum Human Resource Management, Business or equivalent
• At least 5 years of HR experience preferably in manufacturing industries
• Experience with EasyPay payroll system is required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67060 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description:

• Assist in researching and identifying potential business opportunities, including new markets, industries and clients.
• Support the development of business proposals, presentations and marketing materials to pitch services to prospective clients.
• Assist in conducting market research and analysis to identify trends, competitive landscape, and potential areas for growth.
• Collaborate with the Business Development team to develop and implement strategies to achieve sales targets and business objectives.
• Assist in building and maintaining relationships with existing clients, providing ongoing support and addressing any inquiries or concerns.
• Coordinate with internal teams to ensure effective communication and collaboration on business development initiatives.
• Assist in organizing and attending meetings, conferences, and networking events to promote company services and build relationships with potential clients.
• Provide administrative support to the Business Development team, including managing calendars, scheduling appointments, and maintaining databases and records.
• Stay updated on industry trends, market developments, and competitor activities.
• Perform other duties and responsibilities as assigned by the Director or Senior Management team.

Requirements :

• Bachelor's Degree in Business Administration, Marketing or related fields.
• Minimum of 3 years in business development / Sales / Corporate Secretary / handling new set-up company related experience.
• Strong interpersonal and communication skills, with the ability to build rapport with clients and collaborate effectively with internal teams.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.
• Proactive and self-motivated with a strong desire to learn and grow in the fields of business development
• Proficient in Microsoft office Suite (Word, Excel, PowerPoint).
• Ability to work independently and part of a team, with a positive attitude and willingness to take on new challenges.
• Flexibility to adapt to changing priorities and deadlines as needed.
• Excellent promotion and sales skills are a plus.

We are looking for a reliable Office Admin Executive, this role will handling daily administrative duties, ensuring the office and the staff have adequate support to work efficiently. The ideal candidate will be competent in prioritizing and working with little supervision, self-motivated, dependable and trustworthy.

Responsibilities

• Perform all office administrative duties, including proper filing system all correspondences, records and reports etc
• Provide Data Entry Support in operations team to ensure smooth running of administrative matters
• Assist with other administrative tasks as needed.

Qualifications:

• Only Singaporeans & PR are welcome for apply
• At least GCE ‘N’ Level or equivalent.
• Basic knowledge of Microsoft Office (Word, Excel, PowerPoint).
• Strong attention to detail and accuracy.
• Good organizational and time management skills.
• Ability to work independently and manage tasks efficiently.
• Expected salary: $2,200 - $2,400 per month

The ideal candidate will possess good interpersonal and communication skills. They should maintain a high level of professionalism and confidentiality, strong team player and able to work independently with minimum supervision, meticulous, detailed and deadline oriented.

Responsibilities

• Oversee and manage multiple corporate secretarial clients’ portfolios including public listed companies.
• Handle full spectrum of corporate secretarial duties including company incorporations, preparation of directors’/ shareholders’ resolutions, opening bank accounts and change of signatories, etc.
• Prepare and review corporate secretarial documents and ensure clients’ compliance with government authorities and statutory requirements.
• Manage the smooth operations of Board Meetings, Audit and Risk Meetings, and Annual General Meetings for clients’ companies.
• Liaise with internal and external key stakeholders.
• Perform customers’ due diligence as required.

Job Requirements

• Diploma in any field with min. 3 years of relevant corporate secretarial experience.
• Candidate with experience in SGX listing firms are advantageous.
• Resourceful and proficient with Microsoft Office.

DISCLOSURE OF YOUR PERSONAL DATA - Privacy Statement

To respond to or process your request to Finova Group, we may have to disclose your personal data to any member of our group or to third parties such as our service providers and professional advisors. Your personal data will not be disclosed on to any further parties, unless we have obtained your consent or are legally required to do so.

By submitting your personal data, you agree to this transfer, storing or processing. Finova Group will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Statement.

About Us:
Royalking Construction Pte Ltd specializes in aircon and ducting installations with a commitment to delivering quality service at affordable prices. We pride ourselves on our certified technicians and excellent workmanship.

We are seeking a dedicated and organized Admin Assistant (Non-Executive) to support our growing team. If you have a keen eye for detail, enjoy managing office tasks, and are looking to contribute to a dynamic company, we’d love to hear from you!

Responsibilities:

• Provide general administrative support to the team.
• Handle incoming calls, emails, and correspondence.
• Manage scheduling, appointments, and meetings.
• Maintain and update company records and documentation.
• Assist with invoicing, filing, and basic bookkeeping tasks.
• Coordinate office supplies and inventory.
• Support ad-hoc administrative tasks as needed.

Requirements:

• Minimum [Insert Education Level, e.g., “O-Level” or equivalent].
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong organizational and time-management skills.
• Good communication and interpersonal abilities.
• Prior experience in an administrative role is a plus but not mandatory.
• Able to work independently and as part of a team.

What We Offer:

• Competitive salary package.
• Supportive and friendly working environment.
• Opportunities for professional growth and development.
• Flexible work arrangements (if applicable).

Join us and be part of a team that values excellence, teamwork, and customer satisfaction!

Metta Welfare Association (Metta)
Founded in 1992 by Venerable Chao Khun Fa Zhao BBM and formally established in 1994, Metta Welfare Association is a dedicated social service organization recognized by the Ministry of Social and Family Development (MSF), Ministry of Health (MOH), and Ministry of Education (MOE). As a member of the National Council of Social Service (NCSS), Singapore Hospice Council, and Singapore Disability Sports Council, Metta has earned the Singapore Quality Class (SQC) certification (2018) and the Charity Transparency Awards (CTA) (2019) for our commitment to quality and transparency.

Primary Responsibilities

Financial Management and Reporting

• Ensure full compliance with Charity Accounting Standards (CAS).
• Track monthly budgets, perform variance analysis, and ensure accurate financial reporting.
• Generate and consolidate monthly financial statements for all Centres.
• Prepare and present detailed management reports in PowerPoint for monthly meetings.

Audit and Compliance

• Oversee the preparation of audit documents and ensure timely submission of reports to relevant agencies.
• Facilitate the annual audit process, ensuring smooth execution.
• Conduct regular reviews and updates of ISO documentation and SOPs to align with current practices.
• Participate in ISO internal audits to maintain compliance standards.

Team Leadership and Process Oversight

• Lead and mentor team members, ensuring adherence to internal controls and accounting best practices.
• Review and manage the Fixed Assets register, coordinating physical asset checks.
• Verify and approve payments, petty cash claims, and bank reconciliations prepared by the Accounts team.

Accounts and Banking Operations

• Prepare monthly AR aging reports and coordinate follow-ups with Centre Managers.
• Liaise with banks and auditors to ensure seamless financial operations.
• Manage cheque signing processes and assist authorized signatories.
• Perform ad-hoc cash counts when required.

Additional Key Responsibilities

• Ensure effective month-end and year-end financial closing activities.
• Develop and monitor internal controls to safeguard the organization’s financial integrity.
• Drive continuous improvement initiatives in accounting practices and procedures.

Requirements

• Minimum 5 - 8 years of relevant working experience.
• Minimum Degree in Accounts, Finance, or equivalent.
• Excellent knowledge of Microsoft Excel.
• Familiarity with Dynamics Finance & Operations is preferred.
• Demonstrated ability to work both independently and as part of a multi-disciplinary team.
• High levels of integrity, professionalism, consistency, and discipline in task completion and time management.
• Strong communication and interpersonal skills.
• Detail-oriented, responsible, hardworking, and meticulous.

Job Title: After Sales Support Executive

Location: Singapore

Employment Type: Full-Time

Department: After Sales Department

Reports To: Head of After Sales

Salary Range: $3,500 to $4,000 Monthly

Job Highlights:

• Be part of a global leading wellness brand, Technogym, that powers Olympic athletes and is trusted by luxury gyms, health clubs, and elite sports teams worldwide.
• Be part of a high performing team that challenges individual growth while continuously innovating in the fitness and wellness industry.
• Access Technogym world-class fitness equipment for personal training as part of our staff benefits.

About the Company
SE Active is the exclusive partner for Technogym in Singapore & Malaysia, managing everything from equipment sales to after-sales services and warranty protection. SE Active aims to be the market leader in offering total wellness solutions in both countries, with a customer-first approach to meet fitness and wellness needs. The company's focus is on growing the brand's presence and anchoring market dominance while providing the Technogym experience by embodying its core values.

About Technogym

For more than 40 years, we at Technogym have been helping people live healthier and happier lives. If 50 million people in the world train on our equipment every day, it’s not just a matter of chance. We are the global experts of wellness, be it for fitness, health, or sports. Reaching over 100 countries in the world, Technogym has brought wellness through movement to thousands of locations around the world. Technogym produces top-notch fitness equipment found in luxury property gyms and has been the Official Supplier of the Olympic Games for nine consecutive editions, from Sydney 2000 to Paris 2024, supporting Olympic athletes in their quest for excellence.

Job Overview:

We are looking for an After Sales Support Executive to fill a critical role in ensuring customer satisfaction and operational efficiency by managing technical schedules of our field engineers, spare parts, and customer support processes. This position requires a proactive individual who can handle a variety of responsibilities, from coordinating field engineers and maintaining service contracts to resolving customer issues and managing logistics. The ideal candidate is highly organized, customer-focused, and possesses strong negotiation and relationship-building skills. If you're passionate about technology, fitness, and providing outstanding customer service, we would love to hear from you!

Responsibilities:

Team Scheduling & Resource Management

• Lead and manage forecasting and planning of the technical team’s schedules for installations, maintenance, repairs, troubleshooting, and other after-sales processes.
• Ensure the technical team’s schedules are efficient and adequately resourced.

Spare Parts Management

• Oversee requirements for spare parts and tool purchases.
• Submit warranty queries for spare parts to Technogym prior to customer replacements.
• Prepare monthly warranty claim reports and ensure accurate submission to Technogym.
• Arrange the shipment of faulty electronic parts to Technogym via FedEx for warranty approvals and refunds.

Customer Engagement & Service Excellence

• Manage client opportunities through all stages: client communication, proposal submission, contract negotiation, and maintaining accurate records in real-time.
• Ensure high levels of customer retention for existing service contracts.
• Guarantee timely and thorough resolution of client-reported issues via telephone, email, or other support channels.
• Schedule on-site visits for field engineers, including third-party service providers as necessary.
• Provide professional, high-standard support to guarantee customer satisfaction (e.g., first-time fix rates, responsiveness).

Quotations & Contract Management

• Prepare and send quotations to customers.
• Manage customer inquiries and ensure professional handling of support requests.

Logistics & Inventory Management

• Coordinate deliveries of equipment and accessories from the logistics warehouse.
• Manage spare parts inventory and ensure proper tracking and labelling of spare parts packages.
• Source local suppliers for non-Technogym parts, including upholstery shops, cable fabrications, and other specialized needs.

General Support

• Perform other ad-hoc duties and provide office support as required by the company.

Requirements:

• 3–4 years of relevant working experience.
• Some background in telesales is preferred.
• Experience in handling contracts, preparing quotations, and negotiation.
• Strong customer-oriented mindset with excellent problem-solving skills.
• Ability to work well with diverse personalities, including challenging clients.
• Exceptional negotiation and relationship-building skills.
• Highly organized, detail-oriented, and capable of multitasking effectively.

Alignment with our Core Values:

• Refinement: Living in curiosity to drive excellence and improve processes.
  • Behaviours: Curiosity and Process Driven.
• Respect: Respecting others and oneself, with humility in approach.
  • Behaviours: Humility and Self-Worth.
• Reliability: Actions following sincere commitments, accountable for words and actions.
  • Behaviours: Sincerity and Accountability.
• Relentlessness: Challenging what’s possible, thriving despite challenges.
  • Behaviours: Possibility & Resilience.
• Resourcefulness: Being creative and proactive in adding value.
  • Behaviours: Proactiveness & Creativeness.

A public listed corporation, our client is a global leader in the design, building, and operation of data centers. They are currently looking for a Sales Support Executive to join their growing corporation.

Acting as an individual contributor, the Sales Support Executive will be fronting Sales Directors by understanding their business requirements and converting it into CPQ tool for pre-sales pricing process, pricing tool and system support. Reporting to the Sales Manager, the incumbent will prepare training materials and provide training on changes of the system in support of broader digital transformation needs.

Successful candidates can expect to enjoy the close-knit atmosphere of the office, as well as the stability and resources of a respected organization that prioritizes work life balance.

REQUIREMENTS:

• Possess at least a Degree from any field
• Minimum 2 year(s) of working experience in sales support for B2B sales
• Candidates with IT knowledge or prior working experience in IT roles would be preferred
• Strong communication skills
• Knowledge of Oracle CPQ and/or Salesforce is a plus

Interested applicants kindly use the apply button or send in your application in MS word format to Kelvin.Tan at/onyxrecuit.com.sg(R22111268| EA: 18C9213)

*We regret that due to potential volume of responses, not all applicants be contacted.

Responsibilities:

• Inspect factory equipment for cleanliness prior to production.
• Perform comprehensive checks on raw materials and finished products for quality, including microbial, sensory, and visual evaluations.
• Immediately report any quality concerns to supervisors for investigation and resolution.
• Coordinate with other departments to schedule material inspections and sampling.
• Verify certificates to ensure raw materials meet required standards before use.
• Provide training for new staff members.
• Assist with both internal and external audits.
• Maintain precise and accurate records.
• Calibrate equipment as necessary.
• Manage inventory and ensure lab cleanliness.
• Issue Certificates of Analysis for materials and finished products.
• To perform any additional tasks assigned by the company.

Requirements:

• Minimum 2 years of relevant working experience in related field.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Able to work independently, as well as a team player.
• Possess good communication skills – written and verbal

To facilitate in the job application, please include the following in the resume:-

• Last drawn, current and expected salary.
• Duties and responsibilities for each job.
• Resume in Microsoft Word format
• Reason for leaving for past and present employment.
• Availability.
• Residential area.

Thank you.

David Ong (R1110279)

Adept Manpower (EA License: 22C1006)

https://adeptmanpower.com/

Responsibilities:

• Responsible for safe, efficient transportation and delivery of customer catering orders and practice safe food handling procedures at all times
• To adhere to assigned schedule while delivering orders in a safe and timely manner
• Loads and unloads equipment and food on and off of catering vans
• Checks catering order sheets while loading catering van to ensure all equipment, food and supplies being sent are correct
• To conduct a trip inspection of delivery vehicle to ensure it is in proper working order and coolers are holding temperatures
• Report any safety issues and/or temperature holding concerns to supervisor to resolve any issues before proceeding to use the vehicle
• Maintain equipment sanitation including but not limited to: vehicles, holding boxes/bags, beverage dispensers, etc
• To ensure compliance to local legislation and industry standard of food safety system, in-house Food Safety Management System
• To perform any ad-hoc duties assigned by the Superior from time to time

Requirements:

• Must have Class 3 driving license
• Able to work on weekends & public holidays
• Have initiative and hardworking with positive attitude to learn and contribute
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Job Responsibilities:

• Responsible for pre-sales enquiries, sales, post-sale customer service and on-going customer relationship management.
• Reach out to existing and potential customers to present our product and service offering.
• Communicate with customers to understand their requirements, needs and address any questions or issues customers may have.
• Offer solutions based on clients’ needs and capabilities.
• Managing customer’s enquiries or policies in order for existing customers to remain satisfied with company products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts provided by the company as a guidance to drive sales and respond to customer rejections.
• Gathering and documenting customer information, purchases and call outcomes in the designated CRM or tracking tools.
• Well versed of insurance products and services.

Job Requirements:

• Minimum Diploma/ GCE ‘O’ level with at least 1 year of relevant work experience doing outbound sales preferably in Call Centre environment.
• Energetic, outgoing personality and sales oriented.
• Independent and a fast leaner with initiative
• Able to converse fluently in English.
• Team player with excellent interpersonal and communication skills

Working Hours & Benefits:

• Location: Tai Seng (Beside MRT)
• Monday - Friday ( 10am - 7pm, 1 hour lunch)
• Attractive remuneration package, monthly salary and commission based on sales, annual leave entitlement etc.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Key Responsibilities:

Client Acquisition:

• Identify and target potential clients through research, networking, and outreach.
• Develop and execute effective sales strategies to meet and exceed targets.

Relationship Management:

• Build and maintain strong, long-lasting client relationships.
• Serve as the primary point of contact for clients, addressing their needs and concerns promptly.

Market Research & Strategy:

• Conduct market research to identify trends, competitor activities, and customer needs.
• Collaborate with the marketing team to design tailored solutions and campaigns.

Proposal & Negotiation:

• Prepare persuasive business proposals, presentations, and contracts.
• Negotiate terms and close deals that align with company objectives.

Cross-functional Collaboration:

• Work closely with operations, marketing, and account management teams to ensure seamless service delivery and client satisfaction.

Reporting & Analysis:

• Maintain accurate records of sales activities and client interactions in CRM tools.
• Provide regular updates and reports on sales performance to management.

Qualifications & Skills:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Excellent communication, presentation, and negotiation skills.
• Strong analytical skills with the ability to identify trends and opportunities.
• Proficiency in CRM software and Microsoft Office Suite.
• Self-motivated, goal-oriented, and able to work both independently and as part of a team.

Role Overview

Yue Hwa Chinese Products is seeking a dynamic and customer-focused experienced Senior Customer Experience Executive to join our team in Singapore. This full-time, on-site position plays a pivotal role in delivering exceptional customer service and enhancing customer satisfaction. You will be the main point of contact for addressing feedback, resolving issues, and ensuring a seamless and positive customer experience. The role requires strong collaboration across departments to implement customer-centric strategies that build loyalty and engagement. Flexibility to work shifts, weekends, and public holidays is essential.

Key Responsibilities

• Primary point of contact with customers at every touch points.
• Handle customer inquiries, feedback, and complaints with professionalism and efficiency.
• Resolve customer issues and conflicts promptly, ensuring a positive resolution.
• Work closely with various teams to develop & implement strategies that improve customer satisfaction & loyalty.
• Monitor and analyze customer feedback to identify trends and recommend improvements.
• Maintain accurate records of customer interactions and ensure timely follow-ups.
• Uphold Yue Hwa’s reputation for delivering high-quality service that aligns with our brand values.

Experience & Skills

• Minimum 4 to 5 years in a customer service or customer experience role, preferably in the hospitality, retail, or service industry.
• Conflict Resolution: Proven ability to manage challenging situations & resolve conflicts effectively.
• Ability to multi-task, fast learner, proactive, reliable & capable of working both independently & collaboratively as a team
• Bilingual, with strong communication skills to effectively engage a diverse customer base.
• Proficient in both written and spoken English and Chinese (knowledge of Chinese culture & language is an advantage).

Qualifications

• Diploma in Business Administration, Hospitality, or a related field.
• Strong problem-solving and organizational skills with attention to detail.
• Experience managing customer feedback and handling complaints professionally.
• Ability to thrive in a team-oriented environment.
• Able to shifts, weekends, and public holidays.
• Eligibility: Open to Singaporeans and Permanent Residents only.

Outbound Customer Service Executive

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Outbound Customer Service will be responsible for overseeing all franchise order processing of outbound deliveries, managing exceptions related to outbound deliveries and providing all the necessary details and analysis related to outbound shipments to affiliates.

1. Outbound Management

• To Provide timely Outbound delivery to 3PL (third-party logistics) to facilitate Goods Issue.
• Communication for not available items during outbound delivery creation.
• Manage exceptions related to outbound delivery execution at 3PL, as per agreed procedure and approvals.
• Data validation and recording of all the Outbound raised by 3PL.
• Preparation and circulation of Outbound related dashboard as per agreed timelines.
• Backorder management: open requirement which cannot be serviced during delivery creation, will fall under backorder processing. Outbound analyst to manage Backorder processing as per defined procedure.
• Communication related to Backorder management and Outbound processing to relevant stakeholders.
• Prioritization and scheduling of Outbound deliveries for optimized order to border lead time
• for affiliates
• Stop-shipment coordination for Traceability and various analysis

2. Customer complaint resolution:

• Handling of Customer complaints: communication with affiliates and 3PL, complaints
• closure with help of 3PL.
• Record of Credit/debit notes, if any, for affiliate returns

3. Back up for Outbound Analyst

Authorities:

• PO (purchase order) processing process in Ariba

Qualification:

• Preferably Diploma in related field.
• Minimum 1 year experience in Customer service/ Data management.
• Supply chain related educational qualifications and work experience will be preferred.

Technical Skills:

• Excellent analytical ability
• Customer (internal and external) driven approach.
• Good skills in Microsoft Excel and Microsoft PowerPoint.
• Candidates with system Knowledge (SAP/ databases/ Business Intelligence tools) will be preferred
• Mastering complexity: Autonomy, Managing complexity/technical accountability.
• Scheduling and prioritization.
• Result Orientation

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

As a Logistics Operations Executive, you will play a pivotal role in ensuring the seamless and efficient movement of goods within our supply chain. You will oversee daily logistics operations, manage inventory, coordinate with internal teams and external partners, and ensure compliance with company policies and industry regulations.

Key Responsibilities:

1. Logistics Coordination:Plan and coordinate delivery schedules to optimize routes and reduce downtime.
   Monitor the fleet and drivers to ensure timely and accurate deliveries.
   Troubleshoot delivery challenges and resolve issues promptly.
   
2. Inventory Management:Oversee stock levels in warehouses and cold storage facilities.
   Ensure proper documentation of goods received and dispatched.
   Perform periodic stock checks to reconcile inventory records.
   
3. Team Supervision:Liaise with drivers, attendants, and warehouse staff to ensure smooth operations.
   Provide guidance to the logistics team and monitor their performance.
   Foster a safe and positive working environment.
   
4. Compliance & Safety:Enforce workplace safety standards, including the proper use of PPE and safe handling of goods.
   Ensure adherence to regulatory requirements (e.g., vehicle maintenance, workplace safety).
   
5. Administrative Duties:Maintain accurate records of logistics activities, including delivery notes and vehicle logs.
   Generate reports on key performance metrics (e.g., on-time delivery rates, inventory accuracy).
   Manage customer inquiries and provide updates on delivery statuses.
   

Job Requirements

Qualifications:

• Diploma or Degree in Logistics, Supply Chain Management, or a related field.
• At least 3 years of experience in logistics, warehousing, or a similar role.
• Knowledge of cold chain logistics (preferred but not mandatory).

Skills:

• Strong organizational and time-management abilities.
• Proficient in logistics software (e.g., WMS, TMS) and Microsoft Office.
• Excellent communication and interpersonal skills.
• Problem-solving mindset with the ability to make decisions under pressure.

Other Requirements:

• Familiarity with Singapore’s road network and delivery regulations.
• Physically fit to manage occasional on-site checks or support.
• Availability to work flexible hours, including weekends or public holidays, if required.

DUTIES AND RESPONSIBILITIES

1. Business planning

• Identify market segment, strategise best way to penetrate the market for new business opportunities
• Conduct research and consolidate market/competitive information on business, analyse and propose solutions to ensure that company remains competitive
• Review rates of training programmes to ensure that they are competitive in the market
• Review and improve internal processes within department to ensure appropriate support from each team member towards the achievement of established objectives

2. Key account/Client management

• Overall accountability on account and client management
• Look at new opportunities for developing new business with existing customers
• Continuously solicit feedback from potential and existing customers and report changing market needs so as to propose formulation of new products
• Work closely with other business units such as Training to ensure that training programmes are executed smoothly

REQUIREMENT

• Tertiary qualification in Business Management / Sales & Marketing
• Minimum 2 years’ experience in Business Development in relevant industry
• Class ‘3’ Driving License

• Assist the Operator / Marine Superintendent with the upkeep and updates to the HSSEQ management system.
• Coordinate and track the progress of vessel vetting inspections from initiation through to completion and approval, maintaining communication with vessels, oil majors, vessel agents, and relevant internal departments.
• Attend meetings within the Marine Department, record meeting minutes, and distribute them as necessary.
• Help update, review, and maintain the OCIMF Vessel Particulars Questionnaires (VPQ) and ensure accuracy in internal records, customer data, and other marine databases (SIRE, Q88, SIS3, CDI).
• Oversee the flow of information from the fleet to the department, ensuring timely updates and necessary data are received.
• Manage the distribution of incoming correspondence from vessels within the office.
• Track and record acknowledgements from the fleet.
• Contribute to the preparation of marine department statistics as required.
• Assist in compiling documentation needed for Management Reviews.
• Maintain and update Fleet Notices and Circulars in DANAOS on a monthly basis.
• Perform general administrative duties as necessary.
• File weekly and monthly marine-related reports and documents received from vessels and other parties, transitioning to electronic filing in DANAOS.
• Ensure compliance with voyage instructions and provide guidance to the vessel master according to the governing Charter Party (CP).
• Coordinate with purchasers, vessel superintendents, and logistical service providers for the planning of loading, unloading, and transshipment of stores and spares.
• Review and assess the actual fuel consumption of vessels versus budgeted amounts to ensure cost efficiency.
• Monitor vessel movements and performance, reporting relevant information to concerned parties.
• Handle disputes with counterparties (e.g., cargo damage, shortages, lay-time, underperformance) and work towards resolution based on charter party terms.
• Perform clerical tasks such as organizing shipping documents and entering voyage data into business applications.
• Assist in the compilation of insurance claim documentation as needed.
• Coordinate with the Master and Charterers regarding unexpected stoppages or repairs, including following up on OFF/ON Hire reports and providing instructions to the master regarding vessel-side reports to external parties (under the guidance of Technical Superintendent).
• Monitor and support vessels on operational issues such as loading, discharging, tank cleaning, and grade changes (under the guidance of the Marine Superintendent).
• Assist with post-fixture activities, including cargo documentation (e.g., Bills of Lading, Letters of Indemnity, cargo quantity issues, additional insurance requirements such as AWRP/KnR) under the guidance of the Marine Superintendent.
• Oversee bunker ROB (Remaining On Board) and vessel fuel requirements, including notifying charterers when necessary, and managing intake quantities and onboard fuel segregation (under the guidance of the Technical Superintendent and Master).
• Make agency appointments on behalf of the vessel owners as required.
• Monitor vessel speed and fuel consumption to ensure compliance with charter party requirements.
• Gather and collect customer feedback as needed.

GENERAL DESCRIPTION: Ensure customer satisfaction by providing a high level of communication, both internal and external, along with the proper execution of customer orders from initial inquiry through delivery of product on domestic and international sales. The Sales desk must contribute to the planning, direction, and coordination of the sales and customer service efforts of the Company for generating revenue and profits respectively.

DUTIES:

1. Receive inquiries from customers, establish selling price via company pricing policy, prepare and submit tender/ quotation proposals to customer with a high focus on securing the order.
2. Follow up on tender/ quote to determine if they will become orders or lost sales. Provide feedback to management and outside sales for further follow-up.
3. Perform accurate and thorough order entry and assure proper contract review has by performed for each order.
4. Provide manufacturing with a complete and concise order package to ensure all customer requirements will be provided for and assist in scheduling of orders by prioritizing customer delivery requirements as needed.
5. Communicate with customers timely to maintain customer satisfaction throughout job.
6. Provide liaison between outside sales, manufacturing, and customer by keeping close contact with prospective clients throughout sales cycle.
7. Analyze and provide explanations to management when order does meet acceptable levels of profitability.
8. Communicate as needed with inside and outside sales group to promote sales of company’s products and services.
9. Support receivables department as required to ensure payment terms are adhered per contract.
10. Maintains timely and accurate input of quote activity, sales bookings, and department records respectively.
11. Perform job functions in accordance with Vallourec Tube-Alloy’s Standard Operating Procedures.
12. Evaluate standard operating procedures and order entry systems for accuracy and suitability.
13. Dedicate the time required to achieve customer satisfaction and the responsibilities of an Inside Sales Associate, beyond normal work hours, if necessary.
14. Maintain required department documents such as specifications, price list, discount list, customer account list, and any other controlled documents issued to sales.
15. Must be flexible to travel to other locations to assist in workload or attend external training as required.
16. Team Work - Balances team and individual responsibilities; Contributes to building a positive team spirit.
17. Perform other duties as assigned.

AUTHORITIES:

• Direct liaison to Customer from initial enquiry to delivery.
• Formulating pricing and lead time for commercial offers to customers
• First level of review on Customer PO before releasing for scheduling.
• Internal coordination with departments – carries the voice of the customer from order receive to delivery.

ACCOUNTABILITIES:

• Achieving annual sales targets for revenue and profitability
• Managing and maximizing Customer Satisfaction throughout sales cycle
• Translating customer pains and market trends to Sales Team to improve and adapt Organization’s offerings

REPORTS TO: Department Supervisor as applicable per facility.

QUALIFICATION/EXPERIENCE:

• Possesses at least a Degree or Diploma
• Minimally 2 years’ experience as inside sales/customer Service function.
• Strong interpersonal and communication skills is desirable
• Well versed in Microsoft Office suite applications
• Fresh graduates with strong analytical and problem solving skills are also welcomed to apply

SPECIAL SKILLS:

Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before individuals or groups of customers, vendors, licensors, or employees of organization.

Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software; Order processing systems and Manufacturing software or equivalent combination. Preferred Knowledge of Microsoft Office products, i.e. Outlook, Word, Excel, and PowerPoint.

Job Responsibilities

· To structure a system of handling and organizing enquiries that comes into the company and assist the sales people to work on project costings.

· To collect sales personnel’s enquiry and disseminate to suppliers for quotations.

· Source for suppliers’ quotations, price comparisons

· To work with suppliers to negotiate prices and contract terms and draft purchase contracts to suppliers.

· To work with the logistics team to get shipping and logistics pricing.

· To work with the logistic team to monitor the performance of suppliers during the production and supply phase.

· To monitor the trend of product prices and forex rates and report to management.

· To collect historical data of purchases for market research.

· Handle call and email enquiries.

· Perform any other administrative/accounting duties as assigned.

Requirement

· Min. 2 years relevant work experience, Purchasing or Business preferably;

· Proficient in microsoft office and good with numbers.

· Fluent in Chinese and English languages, both written and spoken. Comfortable dealing with people.

· Ability to identify, analyze, and suggest solutions for problems, customer complaints, and client concerns

· Good organization skills and the ability to multitask on several projects simultaneously.

· Responsible and mature with high level of literacy competence

· Possess good inter-personal, analytical and communication skills

· A good team player with positive work attitude, strong initiative and resilience

· Detail-oriented, meticulous, and able to multi-task and meet tight deadlines

· Able to work independently and prioritise work with minimum supervision

Others

· 5 days work week, 9am-5pm

· AWS upon confirmation and pro-rated if service is less than a year

· Performance Bonus subjected to individual and company’s performance

We regret that only shortlisted candidates will be notified.