Job Description

A project manager is responsible for the direction, coordination, implementation, executive, control and completion of the project while remaining aligned with the strategy, commitments and goals of the organization.

Responsibilities

· Plan and implement projects

· Help define project scope, goals and deliverables

· Define tasks and required resources

· Collect and manage project team

· Manage budget

· Allocate project resources

· Create a schedule and project timeline

· Track deliverables

· Support and direct team

· Lead quality assurance

· Monitor and report on project progress

· Present to stakeholders reports on progress as well as problems and solutions

· Implement and manage change when necessary to meet project outputs

· Evaluate and assess the result of the project

Qualifications

· Excellent communication skills

· Problem-solving and leadership skills

· Project planning, risk management, time management and other project management skills

· Project management qualification (PMP), Certified Associate in Project Management (CAPM), or equivalent experience as a project manager

· Experience in strategic planning, risk management and/or change management

· Proficiency in project management software tools

· Contract negotiation

· Conflict resolution experience

Sales Manager Responsibilities:

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Sales Manager Requirements:

• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Key Responsibilities:

Oversee all daily office operations and ensure smooth functioning of administrative processes.
Provide secretarial support for other staff.
Prepare and disseminate correspondence, memos and forms.
Liaise with external vendors and service providers for office-related matters.
Liaise with corporate secretary on corporate secretarial matters (e.g. AGM).
Collaborate with the IT team in HQ and external vendors on all IT matters.
Manage inventory and procurement of office supplies, which include stationery and multimedia equipment.
Coordinate office events, meetings and appointments.


Requirements:

Strong organisational and multi-tasking skills.
Excellent communication and interpersonal skills.
Proficiency in MS Office.
Self-motivated to grow and contribute to the company.
Able to think logically and rationally.
Able to persevere and work independently.

58 RECRUITMENT PTE. LTD

19C9772

67026282

• Creating long- and short-term plans, including setting targets for milestones and adhering to deadlines
• Delegating tasks on the project to employees best positioned to complete them
• Making effective decisions when presented with multiple options for how to progress with the project
• Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
• Communicating with executives or the board to keep the project aligned with their goals
• Performing quality control on the project throughout development to maintain the standards expected
• Adjusting schedules and targets on the project as needs or financing for the project change

A General Manager is responsible for improving efficiency and increasing departmental profits while managing the company’s overall operations. They oversee several elements in a business, including hiring staff, operating budgets, and launching price promotions that could attract more customers.

-Design strategy and set goals for growth

-Control budgets and optimize expenses

-Ensure employees are motivated and productive

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Job Description:

• Manage & Optimize the Security operation in the facility
• Audit & Inspection for facility security
• Carry out surveillance on Safety violations, vandalism or suspicious activities or persons on the premises
• Perform regular perimeter checks and patrols
• Operate and maintain security control equipment
• Maintain logs and records of occurrences, submit incident reports where necessary
• Preparation and filing of documents in relation to Security service & Commute Bus operation
• Manage & Coordinate with Security service companies(Subcontractor) and the others
• Manage safety works for company and subcontractor.
• Any other adhoc duties as assigned

Requirement:

• Strong building and Security service knowledge with hands-on experiences
• Proven experience in Security service management in a large-scale facility (Minimum 5 years of experience in related field)
• Report writing and presentation skills
• Able to perform shift work, work on weekends and public holidays
• Skills for setting up SOP for facility securities
• Expertise & Experience in planning & installation for Security Facilities necessary
• Experience for security control in VIP visiting, large scale ceremony and so on
• Candidate with Security Service Cert preferable (Senior Security Supervisor or above)

• Adhere to safety protocols, policies, and procedures; address risky behaviours of self and others.
• Collaborate effectively with team members to complete work assignments.
• Perform repetitive tasks in a GMP environment, ensuring a clean workspace.
• Prepare reports such as daily pass-downs, track equipment inventory, and manage maintenance and repairs.
• Monitor and maintain supplies inventory, issuing equipment and supplies as needed.
• Ensure proper use of personal protective equipment, supplies, and equipment by employees.
• Report personnel and customer issues to the supervisor promptly.
• Maintain accurate records, including training, inspections, and data collection.
• Ensure logbook compliance, accurately completing tasks according to site SOPs.
• Assist Supervisor in completing punch list items when necessary.
• Wear appropriate personal protective equipment.
• Maintain a professional appearance and demeanour, with a focus on customer service and satisfaction.
• Understand reporting systems and respond effectively in critical situations.
• Consistently follow all customer and SBM SOPs and procedures.
• Respond to customer requests in a professional and courteous manner.
• Fully train in area job functions for specific shift assignment and area classification including wall, floors, ceiling, glass windows, wipe-downs, maintenance issue reporting and shut-down cleaning.
• Accurately complete daily cleaning logs.
• Be trained and certified in gowning procedures for the assigned area and complete all required training modules.
• Complete all safety certifications, including chemical safety and support shift lead with work orders and identified tasks for the assigned area.

Job Description & Requirements

• Plan, lead and monitor progress and performance against the project plan.
• Manages day-to-day operational aspects of a project, which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control.
• Take actions to deal with the results of delay, bad weather or emergencies at construction site.
• Liaise with clients, consultants, subcontractors and authorities in resolving site issues.
• Effectively applies safe and economical methodology enforces project standards.

Requirement:

• Candidate must have recognised Degree in Civil Engineering or its equivalent
• Minimum 8-10 years' construction experience in project/site management in construction industry
• Work as Team leader, leading team on project requirements and target achievement
• Completed relevant safety courses required by MOM
• Independent, diligent, meticulous and highly motivated with excellent team spirit

DESCRIPTION

• Managing administrative staff

1. Overseeing the clerical and administrative teams, including recruiting, onboarding, and training new employees

• Ensuring smooth operations

1. Ensuring the office runs smoothly and effectively by managing policies, staff, facilities, and the budget

• Developing and implementing policies

1. Creating and enforcing rules to help the company run efficiently and smoothly

• Organizing meetings and events

1. Scheduling meetings, arranging for equipment

• Communicating with employees

1. Providing instructions, giving information, delegating tasks, and answering questions

• Representing management

1. Speaking with employees or third parties on behalf of management

Some skills that are important for administrative managers include:

• Excellent organizational and multitasking abilities
• Strong analytical mindset
• Good team player abilities
• Problem-solving and leadership skills
• Strong written and verbal communication skills
• Excellent interpersonal skills
• Understanding of confidentiality
• Proficiency in MS Office

1. Strategically plan and manage logistics, warehouse, and transportation for inbound and outbound deliveries
2. Arrange warehouse, plan routes and process shipments
3. Assist in daily operations
4. Daily Rostering of staff according to contractual manpower requirements
5. Familiar with company’s policies and procedure, maintain customer service and safety work environment
6. Plan and coordinate resources for daily inbound / outbound warehouse operation
7. Link up with clientele as first point of contact to address and solve operations issues
8. Ensure efficient utilisation of manpower pool allocated
9. Provide daily manpower report to Operations Manager
10. Perform any ad hoc tasks as assigned by Reporting Manager

Administrative Manager Responsibilities:

• Supervising the day-to-day operations of the administrative department and staff members.
• Hiring, training, and evaluating employees and taking corrective action when necessary.
• Developing, reviewing, and improving administrative systems, policies, and procedures.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Collecting, organizing, and storing information using computers and filing systems.
• Overseeing special projects and tracking progress towards company goals.
• Building and expanding on skills by engaging in educational opportunities.

Administrative Manager Requirements:

• Bachelor’s degree in business administration, management, or a related field.
• Experience in a related field, such as management or financial reporting, preferred.
• Exceptional leadership and time, task, and resource management skills.
• Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
• Proficiency with computers, especially MS Office.
• Ability to plan for and keep track of multiple projects and deadlines.
• Familiarity with budget planning and enforcement, human resources, and customer service procedures.
• Willingness to continue building skills through educational opportunities.

• An operations manager for piling work may be responsible for managing project operations Budgeting: Managing the operational budget, cost, and productivity
• Machinery: Managing the productivity and maintenance records of machinery
• Communication: Liaising between clients and internal stakeholders
• Strategy: Developing and implementing strategies to promote departmental growth
• Business plans: Creating business plans to achieve goals and objectives set by the board of directors

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.

• Analyzing market trends and preparing forecasts.

• Generating new business leads.

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

• Deploy successful marketing campaigns and own their implementation from ideation to execution

• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

• Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

• Build strategic relationships and partner with key industry players, agencies and vendors

• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

• Oversee and approve marketing material, from website banners to hard copy brochures and case studies

• Measure and report on the performance of marketing campaigns, gain insight and assess against goals

• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field

• Sound understanding of marketing fundamentals and tactics

• Creative thinking and problem-solving ability

• Leadership and project management skills

• Knowledge of digital marketing and social media marketing strategies

• Excellent verbal and non-verbal communication skills

• Proficiency with marketing tools and software

• Proficient in marketing research and statistical analysis

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Key Responsibilities:

Oversee all daily office operations and ensure smooth functioning of administrative processes.
Provide secretarial support for other staff.
Prepare and disseminate correspondence, memos and forms.
Liaise with external vendors and service providers for office-related matters.
Liaise with corporate secretary on corporate secretarial matters (e.g. AGM).
Collaborate with the IT team in HQ and external vendors on all IT matters.
Manage inventory and procurement of office supplies, which include stationery and multimedia equipment.
Coordinate office events, meetings and appointments.
Liaise with Tokyo Gas Asia’s accounting team on payment matters.

Requirements:

Strong organisational and multi-tasking skills.
Excellent communication and interpersonal skills.
Proficiency in MS Office.
Self-motivated to grow and contribute to the company.
Able to think logically and rationally.
Able to persevere and work independently.

58 RECRUITMENT PTE. LTD. 19C9772 67026282

• Manage and process payroll for all workers on a timely basis, such as, computation of staff' salaries, allowances and deductions, processing of wages, statutory submissions, annual & ad hoc tax fillings, etc
• Manage claims from employees and with government authorities( Levy Waiver, etc)
• Supporting Employees and Management by driving, planning, coordinating and implementing effective HR guidelines, procedures and guidelines across the full spectrum of HR
• Analysis of Manpower resource allocation, visa quotas and emplyee satisfaction
• Manage work pass apllications, renewals & canncellations
• Manage the repatriation of work permit holders
• Putting together regular and ad hoc payroll and costing reports for management and employees
• Continuous improvement of HR systems and policies
• Ensuring training is implemented to ensure all necessary certificates and / or Licenses are obtained by the company under full compliance of regulations
• Maintaining employee record, employee payment details and health records, employee relation and communication

The Company is an owner-operator and ship manager of offshore support vessels for the offshore marine oil and gas sector.

JOB DESCRIPTION

• Responsible to the Managing Director in controlling the day-to-day operations of the Offshore Support Vessels (OSV) managed by the respective business unit and 3rd Party's OSV. Keeping Vessel Technically ready.
• To ensure the smooth and effective safe operation of the Company’s vessels, ensuring that all safety and regulatory obligations are fully complied with during the course of delivering the most efficient and cost-effective solutions to our clients.
• To carry out audits and vessel inspections to ensure the office staff and vessels’ crew continuously adhere to safe work practices.
• To support the Marketing Dept in Tender Submission.
• To liaise with customers on the bridging of QHSSE documents to facilitate the satisfactory contract fulfilment to the end clients.
• Overall responsible (custodian) for fleet's plan maintenance system and to ensure it is in place and functioning efficiently following planned schedules.
• Oversee the execution of repairs, significant modifications, and installations to suit the project requirements, including budgeting, cost control, and delivery on
• Monitor vessel and fleet plan maintenance system.
• Approving Senior Engineer Officer recruitment & promotion and conduct duties familiarization to new senior engineering staff
• Undertake technical modification / alteration to vessel to suit chartering requirement or to comply with new legislative or regulatory requirement
• Organise technical team for special survey / intermediate survey/annual survey/
• Making arrangements for inspection and accompanying regulatory authorities as may be required
• Monitor the expiry of LSA, FFA, trading certificates and ensure timely renewal and liaise closely with classification societies and Flag state surveyor on survey requirement. Keeping vessels in class and ensure all annual and special survey are conducted by surveyor timely
• To submit a monthly Technical KPI performance and status report of company fleet and vessel under its management
• To conduct technical inspection if necessary, on board company vessels as per ship inspection schedule and communicating with Chief Engineer and ratings to determine any areas of improvement, concern or otherwise and acting on such areas whenever possible
• Co-ordinating technical superintendents to ensure that the technical standards onboard each vessel and the required support from the share base is maintained

QUALIFICATIONS :

• Chiefengineer ticket holder preferred with more than 5 years sailing experience and 5 years of shore offshore ship management exposure
• Degree in Mechanical engineering or Naval Architecture with new building and ship management experiences
• Strong knowledge for barge / workboat / AHTS / DSV / MPSV vessel operations

Responsibilities:

• Manage a team of operators, supervisors and construction site drivers.
• Monitoring performance of sub-contractors and company's employees.
• Allocating sub-contractors, resources, construction materials and other staff.
• Assign various work tasks as required.
• Arrange shift/scheduling of duty roster.
• Handle customers’ complaints, drivers’ and operators’ feedback and problems.
• Coordinate with customers on site requirements and activities.
• Maintaining a safe, secure and healthy work environment by adhering to and enforcing safety codes.
• Work with Compliance Officer and other relevant personnel to update the procedures.
• Ensuring smooth delivery of cargoes to customers/site within schedule.
• To schedule job, set priorities, monitor job progress & tracking schedules, communicate changes on job status.
• Costs projection and budget measures.

Requirements:

• Min 3 year relevant working experience in the construction industry
• PC literate
• Well organized & able to multi-task
• Capacity to handle pressure.
• Work as Team leader, leading team on project requirements and target achievement

Efficient and effective management of design development, co-ordination, approval and issue for construction.

Develop and maintain a project-specific BIM Execution Plan to define the BIM objectives, deliverables, responsibilities and procedures for each project.

Implement and enforce compliance with BIM standards to ensure quality and consistency in model creation, data management and coordination.

Use BIM tools to coordinate the design among architectural, structural and MEP disciplines, ensuring clash detection and resolution are carried out effectively.

Ensure that the design requirements of contract are met.

Plan, check, monitor and report on design progress.

Liaise with and co-ordinate with local and overseas designers.

Manage the creation, maintenance and quality assurance of BIM models, ensuring accuracy and consistency across all project stages from design stage to as-built.

Establish and implement QA/QC processes for BIM deliverables, ensuring that models are compliant with the BEP and meet project requirements.

Ensure that data within the BIM models is accurate, up-to-date and securely managed, following digital information security protocols.

Ensure that the as-built BIM model is accurate and complete, preparing it for handover to the client with all necessary documentation.

Generate regular reports on BIM model progress, clashes identified/resolved, and any design adjustments needed.

Printing of project construction-related drawings in both digital and hardcopy format for distribution, such as Construction Drawing, Shop-drawings, As-Built and any other deliverables described in corporate BIM standards and Project BEP.

Attend client meetings and lead the decision-making process affecting the BIM deliverables.

Hold effective design co-ordination meetings and liaise with consultants and project teams.

Ensure authority submissions are planned, accurate and technically complete.

Constantly monitor and maintain the best compliance of drawing submission according to the project schedule.

Perform any other duties deemed necessary and as assigned by the Senior Management.

Knowledge of local authorities' rules and regulations related to curtain wall facade, aluminium facade and related works.

Ability to work under pressure and meet challenging deadlines.

Min 5 years related experience in the field of curtain wall facade, aluminium facade and related works.

Good organisation and communication skills.

Degree or Diploma in Architecture, Civil Engineering or related discipline.

Certificate in Autodesk AutoCAD.

Certificate in Autodesk Revit Architecture for BIM Modelling.

Certified with Specialist Diploma in Building Information Modelling (BIM) by BCA Academy and any BIM authoring software’s modelling course by the software vendor’s authorized training provider.

Completed at least one full cycle at design phase or construction phase.

Management Duties & Responsibilities

• Champion of BIM
• BIM Manager role in Projects
• Planning of BIM Resources and Training
• Involvement with work-related committees (external or internal) including BIM Centre of Excellence (CoE)
• Establish, implement and manage CPG BIM Standard

Project Duties & Responsibilities

• Establish and lead the BIM Project Execution Plan
• Integration of BIM/Revit into Integrated Digital Delivery (IDD), Virtual Design Construction (VDC) and Integrated Project Delivery (IPD)
• Audit Project Team’s BIM Project Execution
• Generate clash reports and lead BIM coordination meetings with clients and consultants
• Multidisciplinary Coordination, including Phase Planning (4D) and Cost Estimating (5D)
• Helpdesk for BIM issues
• Design, scripting, and utilization of BIM related tools

Other Expectations

• Integration of BIM/Revit into Integrated Digital Delivery (IDD), Virtual Design Construction (VDC) and Integrated Project Delivery (IPD)
• Keep abreast of the latest developments in BIM and continual improvement and mastery of BIM

Requirements:

• Minimum Bachelor Degree or Diploma in Architecture, Civil Engineering or equivalent
• Minimum 5 years of relevant BIM Management experience. Candidates with lesser years of experience may be considered for the role of BIM Coordinator.
• Experience in coordination with consultants for infrastructure and Health care projects and implementation of BIM in construction process would be advantageous.
• Preferably completed BCA Academy's BIM Modelling and BIM Management courses
• Knowledge in Singapore BIM Guide
• Knowledge in BIM ISO 19650
• Knowledge in Autodesk Dynamo and Autodesk AEC Suite, including Revit, Civil3D, Infraworks, Navisworks Manage would be preferred
• Proficient in MS Word and Excel
• Possess good leadership skills to manage the BIM team
• Possess good client management skills
• Good command of English language for effective communication
• Possess good interpersonal skills and a team player
• A hands-on person who is positive, proactive and driven in BIM innovation
• Meticulous and able to organise work effectively

Why Join Us?

• Attractive Newcomer Bonus
• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, marriage leave & gift, etc...)
• Annual Executive Health Screening

Job Descriptions:

• Lead a team of Quantity Surveyors in managing procurement and contract administration
• Review contract documents and provide cost estimates for tenders
• Prepare and monitor project budgets and cash flow, adjusting projections as needed
• Manage contract progress claims, subcontract payments, and variation claims
• Resolve contract disputes and assess claims for extensions of time and additional costs
• Independently lead and manage large-scale projects
• Maintain records of contract-related correspondence and documentation
• Communicate contract information to stakeholders and ensure timely finalization of contracts
• Develop procurement strategies aligned with project goals and budgets
• Identify cost-saving and efficiency opportunities in procurement processes
• Evaluate and select suppliers based on capabilities and past performance
• Negotiate procurement terms and manage supplier relationships to ensure compliance
• Other ad-hoc tasks as assigned

Job Requirements:

• Bachelor’s Degree in Quantity Surveying / Construction Management / Civil Engineering or related fields
• Minimum 5 years relevant experience in contract negotiation, administration and/or management
• Excellent communication and negotiation skills, analytical mindset, problem solving abilities, as well as keen interest and motivation in a high growth and entrepreneur environment
• A high level of integrity, dependability with a strong sense of urgency and result oriented

Responsibilities:

• Ensures proper follow through on equipment packages from pre-PO phase all the way until completion as per contractual and project requirements
• Coordinates with Package Buyer to conclude the Contract/PO with Package Vendor
• Monitors and coordinates with Vendor for contractual obligations and deliverables
• Coordinates with relevant stakeholders for meetings, technical clarification/discussion and inspections
• Coordinates with relevant stakeholders for ITP, Testing and Commissioning Procedures
• Coordinates with relevant stakeholders to prepare, update and timely submission of weekly/monthly reports including procurement map
• Coordinates and supports Package Buyer and Costing Officer to manage Vendor variation/claim
• Monitors and tracks vendor payment milestones and ensure vendor is meeting the requirements for each payment milestone
• Reviews and verifies vendors invoices
• Coordinates with relevant stakeholders for inspection, testing, and closing out all the inspection reports
• Coordinates with Owner’s Representative, 3rd Party Inspector, Project Team and Vendor for visit to Vendor site/workshop (either local and overseas) for inspection and testing
• Coordinates with Vendor and Expediting Lead for delivery, expediting, receiving, joint inspection, warehousing and preservation requirements
• Coordinates with Vendor for the spare parts list and commissioning spares
• Coordinates with Project Team and Vendor for site support for installation, testing and commissioning
• Coordinates with Vendor for timely submission of final vendors data books and documentation
• Coordinates with Package Buyer and Vendor for any guarantee/warranty matters

Requirements:

• Bachelor degree in any engineering disciplines
• At least 8 years of relevant working experience
• Good analytical and problem-solving skills
• Possess good interpersonal and communication skills
• Able to multi-task and able to work in a fast-paced environment

Our Addresses and Working Hours:

Seatrium Limited

(Tuas Boulevard Yard)

80 Tuas South Boulevard, Singapore 637051

(Islandwide transport provided)

Mon - Thu: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

(Tuas Yard)

Pioneer Sector 1, Singapore 628437

(Islandwide transport provided)

Mon - Thu: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

The selected candidate will be required to:

• Oversee and review works performed by the finance transaction and reporting team.
• Produce financial reports related to account payables, account receivables etc.
• Identify accounting and financial issues and suggest timely solutions.
• Coordinate month-end and year-end close process.
• Support operational activities to ensure compliance with financial and internal control
  policies and procedures.
• Liaise with internal and external auditors in matters pertaining to operational and statutory
  audits.
• Liaise with tax agents for annual tax filing and declarations.
• Administer the finance and accounting system, and coordinate enhancement works to the
  system.

Requirements:

• Tertiary education with a background in Accountancy or Business.
• At least 5 years of relevant experience in financial reporting, financial operations or
  budgeting;
• Knowledge in public sector accounting and governance will be an added advantage;
• Familiarity in Microsoft Dynamics NAV/Business Central, Microsoft Power Automate,
  Microsoft PowerApps and Robotics Processing Automation will be an added advantage.
• Good interpersonal skills and able to communicate with key stakeholders at all levels;
• Resourceful, highly motivated with a positive working attitude;
• Able to work independently and is a good team player.

Kindly state your expected salary in your resume. The position offered will be commensurate with the candidate’s experience and suitability.

• MUST BE HAVE CAT1/3 shop experience
• 
  
• Able to record treatments furnished to customers.
• Able to supervise and manage the team.
• Oversee the company operation and staffs duties
• Report to the director the company's operations and updates.
• Able to do overtime and might need to do long hours
• Able to commit on 6 days per week
• Experience Massage therapist and comfortable in massage workplace settings
• Experience in Branch Manager role 2 years and above
• 工作经验：有2年或以上工作经验，
• 良好的个人卫生习卫生习惯
• 鉴于按摩需要一定的体力

As part of the Customer Experience & Services, Digital Services Planning Team, you play a crucial role in enhancing the customer journey and digital services offered by TADM. This position requires good understanding of digital tools and communication channels, user experience optimisation, developing communications strategies to reduce barriers of customers using our eServices, and collaboration with cross-functional teams to ensure a seamless and user-centric experience for individuals seeking employment dispute resolution services at TADM.

Our key digital touchpoints include our 1) website and 2) integrated system that covers the end-to-end dispute resolution journey from i) chatbot to ii) claim filing and iii) e-Negotiation and/or e-Mediation.

Role:

Website Management: Maintain and enhance our website, which includes our chatbot and integrated system. This includes the iterative process of review, refinement and update of existing content as well as design, testing and implementation of new developments.

Performance Monitoring: Report monthly customer satisfaction ratings and feedback. Monitor key performance indicators (KPIs) related to the customer journey and digital services, making data-driven adjustments to meet performance goals.

Stakeholder Collaboration: Work closely with different stakeholders, including external vendors and internal business users to ensure that digital platforms and tools such as our eServices are user-friendly and aligned with customer needs. Develop resources, collaterals and conduct trainings for internal and external customers (where applicable) to adopt our digital tools and adapt to the online processes.

Feedback Management: Collect, respond and analyse user feedback to continuously refine digital services and address issues promptly. This includes both quantitative customer satisfaction ratings and qualitative customer insights from feedback, focus group discussions or quarterly customer service survey.

Qualifications:

• Tertiary education in Business, Information Technology or a related field is an advantage.
• Proficiency or experience in digital service planning, user experience, or customer journey analysis is preferred.
• Familiarity with government service standards and employment dispute resolution processes is preferred.

Knowledge and skills:

• Strong analytical skills and proficiency in data analytics tools.
• Strong problem-solving capability with the ability to grasp business issues and technical problems; and provide sound and logical solutions.
• Must possess a customer-centric mindset and able to multitask and work under pressure.
• Independent and strong team player with excellent communication and collaboration skills.

The position offered will be commensurate with the candidate’s experience and suitability.

Kindly state your expected salary in your resume. Only shortlisted candidates will be notified.