Roles & Responsibilities

Job Description & Requirements

• Lead and oversees project execution, monitor site progress, and ensure on-time completion of the project
• Project planning and project management
• Liaise closely with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team.
• Project management, coordination, implementation, execution, control and completion of specific projects.
• Oversee the planning, analysis, recommendations in support of project construction planning, implementation and monitoring work schedules in accordance to the master and detailed work programme.
• Liaise with consultants for technical issues and coordinate with subcontractors on the site activities .
• Assist in developing and implementing corporate construction policies that support project construction.
• Managing interfaces with other contractors working on the project.
• Provide guidance to engineers in relation to construction works, ensure progress according to schedule, quality standards are maintained site inspections are carried out and technical issues are resolved on time
• Manage contractors with a focus on quality, compliance with engineering drawings; applicable code and standards, and construction schedule and cost.
• Prepare report and method statement.
• Monitor ongoing site activities.

Job Requirements:

• Exposure into Building Construction RC Project is an advantage
• Be dynamic, self-motivated, proactive, and results-oriented with a proven track record in the construction industry.
• Extensive experience in construction industry and project management.
• Mandarin Speaking

Job Description

• Industry/ Organization Type: Manufacturing/ Food Production
• Position Title: Restaurant Manager
• Working Location: Central
• Working Hours: 5.5 days or 6 days, rotating shift
• Salary Package: Up to $6,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Oversee daily restaurant operations and maintain a positive outlet image.
• Coordinate front and back-of-house activities to ensure smooth service delivery.
• Train and coach new and existing staff on customer service best practices.
• Manage staff training, scheduling, and performance evaluations.
• Organize and supervise shifts.
• Address customer complaints promptly and suggest appropriate solutions.
• Ensure adherence to safety and sanitation regulations.
• Control operational costs and implement measures to reduce waste.
• Stay updated on market trends and develop innovative processes to improve efficiency.
• Prepare reports.
• Analyze and forecast sales to optimize profitability.

APPLY NOW!!!

• At least 2 years of relevant experience in F&B operations
• Bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts
• Able to commit on weekends or Public Holidays

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69871 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

1. Project planning and execution included resource management, control and co- ordination with subcontractors, suppliers and Consultants.

2. Preparation of the project schedule. Prepare for drawings in accordance with design and classification requirements.

3. Check and and analyse drawings, authority requirements and tender specifications.

4. Monitor project quality of workmanship and compliance with requirements.

5. Implement correct working methods, observe all safety rules & regulations.

6. Attend Technical & progress meeting with owner.

7. Visit site to solve interferences during construction and updating of As-Built drawings according on site.

8. Supervise testing & commissioning works done in according on site.

9. Prepare checklists, procedures and close out comments of the projects.

10. Preparation of progress claims.

11. Follow the aftermath of the projects

Requirements

1. Diploma / Degree in M&E / LEW

2. At least 5 years working experience in construction industries

3. Good communication skills, independent & self-motivated

4. Knowledge in design & implementation of ACMV system

Responsibilities:

• Responsible for overall creation of BIM models.
• Facilitate use of composite trade models in construction coordination/clash detection meetings and provide detection reports by the identification and resolution of all hard and soft collisions.
• Communicate with the Consultants and coordinate the data extraction sets required by the construction trades and ensure that these requests are met.
• Coordinate with the Consultants to document and update design changes in the field in a timely manner.
• Work with Lead Fabrication Modellers to integrate 3D fabrication models with the updated design model to ensure compliance with design intent prior to approval and installation.
• Attend VDC/Technical meetings and progress meeting with the consultants and Developer. Organise, initiate and lead all walkthrough sessions.
• Assist VDC Manager, collect information from site coordinators and create VDC progress, simulations and schedules for presentation.
• Support Project Management on all VDC and IDD related matters.
• Responsible for accurate and organized Revit (BIM) models and generate schedules, concrete body plans, combined service drawings and other relevant shop drawings from BIM Models.

Requirements:

• Degree/Diploma or equivalent in Architectural / Civil & Structural/ Electrical & Mechanical.
• Well versed in AutoCAD, Revit Architecture, Structure, MEP, Navisworks, Enscape and Synchro.
• Must possess relevant BIM or VDC (Diploma or Training Certification) At least 5 years’ experience of BIM modelling and coordination in construction firm of a large project.
• Able to work with minimum supervision and able to manage tight deadline.

Role and Responsibilities

1. Assist operation manager to supervise daily operation and activity for Hotel department

2. Liase with operation manager on planning and execution of tasks/projects

3. communicate HR Department for manpowper planning and if required conduct interview.

4. Assist Operation manager to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Role and Responsibilities

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Responsibilities:

• Produce written and video analysis content across key asset classes for the consumption through social media.
• Monitor developments in the markets and produce timely, compelling written and video content around those developments utilizing fundamental, technical and sentiment analysis.
• Funnel their own content effectively into various social media platforms with varying requirements on post size and even voice – with an aim to pushing engagement back to full analysis on our properties.
• Push insights from internal tools and other colleagues with specialties in other markets to social media platforms to build awareness of the company’s broad expertise.
• Support the development of important evergreen and educational content.
• Work with the Content, Design, Product, Technology, Commercial and other internal teams to ensure market commentary content meets the needs of traders.
• Attend and contribute to regular social media and global content planning, as well as meetings with other global stakeholders.
• Work with your line manager and comp manager for specific and appropriate KPIs.
• Run reports to evaluate the effectiveness of content in different social platforms, leveraging those insights to determine useful testing.
• Produce and distribute commentary to media and provide follow-up responses to questions as they arise.

To land this role you will need:

• Minimum 5 years experience
• Strong understanding of FX, commodity, and indices markets and how to communicate them within a beginner, intermediate or advanced audience.
• Experience producing compelling content utilizing fundamental, technical and/or sentiment analysis.
• Social media expertise required and working within platforms with strong familiarity with main social media platforms such as X (formerly Twitter), Facebook, Instagram, and LinkedIn or others within the industry space.
• Experience working in virtual teams and working remotely with international resources & stakeholders.
• A demonstrated personal interest in the markets and trading
• Knowledge of SEO best practices a plus.
• Fluent in additional language (preference: Mandarin Chinese)

What makes you stand out:

• Persuasive communicator, both orally and in writing
• Ability to prioritize and execute in a highly dynamic, deadline-driven environment.
• Track record of delivery timely, compelling, error-free short- and long-form market analysis content

Education / Certification Requirements:

• Bachelor’s degree in financial markets, economics, or similar concentration. Industry qualifications a plus (CFA, CMT, CFTe, etc)

Assistant sales managers assist sales managers by overseeing the sales and developing and implementing strategies to improve company sales.

We are looking to employ a highly driven assistant sales manager to assist the sales manager. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Job Description & Requirements

Responsibilities :

Operations (Food Court)

· Sales, Cost & other Kpis

· Oversee Tenants, contractors & ensure customers’ dining experience is at excellent level through, clean, hygienic, organised four court serving good food & excellent service.

Hygiene matters, dishwashers & cleaners & attend to pest control contracts & NEA personnel where required.

Tenants needs for cutleries, POS machines issues. On line delivery (smooth operations)

Assist to source for tenants to replace outgoing ones where necessary & dealing with tenants enquiries on tenancy agreement terms,

· Staff roster deployment in conjunction with HR

· Liaise with Sales & marketing & product managers on customers’ needs, menu & on line delivery mstters

· Together with relevant stakeholders, administer compliance to various licences & permits (SFA, Halal Certification FSC, NEA etc.)

General

· Overall in charge of food court operations & related activities

· Review processes for continuous improvement

· Staff Training & Appraisal including discipline in liaison with HR

· Undertake any other adhoc projects/ tasks assigned by MD

Attributes & Qualifications

Minimum 5-10 years’ experience in Food & beverage business, food courts preferred.

· Planning skills with excellent communication

· Resourceful & able to work with different stakeholders, team worker & articulate well.

Roles & Responsibilities

FOOD PRODUCTION MANAGER Job description

Our company is seeking an experienced food production manager to oversee our food production operations. The ideal candidate will have extensive experience in managing staff, overseeing production processes, and ensuring the highest standards of food safety and quality.

Be sure to list the daily tasks, such as supervising production, managing inventory, and overseeing quality control, and other key duties. You will oversee delivery and development of the food offer and services, both in the restaurants and hospitality services supporting commercial initiatives, innovation, and team development.

Duties and Responsibilities

• Develop, implement, and maintain production schedules and processes to ensure optimum productivity and efficiency

• Hire, train, and manage production staff, including setting and monitoring performance goals

• Collaborate with sales and marketing teams to develop and implement product launches

• Create and maintain inventory records and manage raw material inventory levels

• Identify and address production issues and area(s) for improvement

• Monitor and maintain equipment and machinery in production facilities

• Prepare production reports and communicate with upper management regarding production goals and results

• To ensure the prompt and efficient preparation and service in all food areas to the company’s standard and to the customers’s satisfaction.

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• Able to work early mornings, nights, and weekends

• Ability to work effectively as part of a team

We are looking for an experienced IT Project Manager who will be responsible for managing and delivering IT projects for our key accounts. The ideal candidate will possess strong leadership abilities, excellent communication skills, and a proven track record of successfully managing complex IT projects from initiation to completion. The IT Project Manager will work closely with clients, internal teams, and external vendors to ensure projects are delivered on time, within scope, and within budget.

• Serve as the primary point of contact for key account clients, understanding their IT needs and requirements.
• Develop and maintain strong relationships with key stakeholders, including clients, internal teams, and external vendors.
• Lead project planning, including defining project scope, goals, and deliverables in collaboration with clients and internal teams.
• Create detailed project plans, schedules, and budgets, and track progress against established milestones.
• Coordinate resources, both internal and external, to ensure timely project delivery.
• Manage project risks and issues, and implement mitigation strategies as needed.
• Monitor project performance and provide regular updates to clients and internal stakeholders.
• Facilitate effective communication and collaboration among project team members.
• Ensure adherence to project management best practices, processes, and methodologies.
• Drive continuous improvement by identifying opportunities to streamline processes and enhance project delivery efficiency.
• Identifies and mitigates technical risks, ensuring the technical integrity of the project.
• Proven experience (5-8 years) in IT project management, preferably within a client-facing role.
• Strong understanding of project management methodologies, tools, and techniques.
• Minimum 5-8 years of proven experience in IT project management, preferably within a client-facing role.
• PMP, PRINCE2, or other project management certifications are a plus

• Ample opportunities for professional growth
• Empowered to innovate and advance professionally within the company

About Our Client

Our client is a global leader in providing safety products that are designed to protect people from hazards in the workplace and other environments. The company operates in over 60 countries worldwide and serves industries such as construction, manufacturing and infrastructure.

Job Description

• Build on existing client relationships to generate new sales opportunities.
• Secure Residential, Commercial, and Government projects within the APAC region.
• Foster strong relationships with Consultants, Contractors, and other industry stakeholders to drive product adoption in the market.
• Provide training to external clients on product usage and benefits.
• Actively pursue new client opportunities to increase sales revenue.
• Meet and exceed the annual sales targets set by the management team.
• Negotiate commercial contracts across the region.
• Collaborate closely with internal teams to enhance product knowledge and better serve existing clients.

The Successful Applicant

• Experience in B2B sales, preferably in construction project sales, with the ability to pitch to key stakeholders.
• Strong APAC network with Architects, Consultants, and other industry professionals to promote the brand and capture market share.
• Results-oriented and capable of working independently, as you will be part of a lean team in Singapore and need to work with minimal supervision.

What's on Offer

This role is ideal for someone with a strong background in B2B sales, managing multiple stakeholders, and a desire to drive growth and success for the brand in APAC.

Contact

Tiffany Wong (Lic No:R22110815 / EA no: 18S9099)

Quote job ref

JN-082024-6521861

Phone number

+65 6416 9801

Michael Page International Pte Ltd | Registration No. 199804751N

Our client is an international medical device company. This is an exciting opportunity to join a growing organization that is looking to launch new products in the region. You will manage interventional cardiology products, selling directly to hospitals in your territory to achieve sales and gross profit goals. This is a newly created role due to business expansion in Singapore.

Job Responsibilities:

• Build and maintain relationships with healthcare professionals and stakeholders in the territory.
• Identify and pursue new business opportunities to achieve sales targets.
• Provide technical support during interventional cardiology procedures.
• Conduct product demonstrations and training for healthcare teams.
• Collaborate with internal teams to ensure smooth product delivery and customer satisfaction.
• Monitor market trends and competitor activity to refine sales strategies.
• Prepare regular reports on sales performance and customer feedback.

Requirements:

• Degree in Biological Science, Business Administration, Nursing or related discipline.
• 3-5 years of successful direct sales experience in medical devices, preferably in interventional cardiology or related fields.
• Ability to provide on-site support during medical procedures.
• Highly driven, independent and strong sales track record.

How to Apply:

Interested applicants may apply by sending in your updated resume (in MS Word format). We regret that only shortlisted candidates will be notified.

Consultant: Henry Zheng

Registration Number: R1106964

EA License Number: 17C8502

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

Job Description

• Relationship building with high net worth (HNW) clients
• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum 2 years of sales experience
• Effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

• Schedule and set up food preparation in accordance with menus and recipes
• Place orders for food and supplies
• Monitor work flow
• Test product to ensure quality is maintained
• Interface with various departments to ensure client satisfaction
• Maintain time and production records
• Maintain high standards of service and quality for residents
• Ensure all sanitation and safety guidelines are follow

Umisushi is going halal!

We are looking for a dynamic and experienced Assistant Outlet Manager. You will be responsible for the daily operations and service delivery of assigned outlet. You will also be involved in the execution of marketing and promotional strategies for the brand.

Responsibilities

• Assist the Area Manager in outlet operations to ensure compliance with health and safety standards as well as food handling hygiene standard
• Oversees smooth operations of up to 3 outlets
• Plan and maintain a safe level of outlet inventory and ensure strict receiving, checking and storage procedures of products for the outlet operation
• Perform food quality and customer service checks
• Be knowledgeable in MOM regulations and laws
• Plan staff schedule to maximise manpower resources and productivity, monitor and control labour cost through effective manpower scheduling and monitor staff leave
• Reduce operating cost and wastage, increase profitability through proper cost cutting measure
• Analyse monthly P&L and take actions for improvement of results
• Ensure accuracy in petty cash claims and maintain accurate records
• Ensure accuracy of all sales takings including cash deposits and credit card and nets payments
• Ensure all cash takings of outlets are promptly deposited
• Handle all outlet administrative duties and submit all necessary records and paperwork to corporate office on time
• Conduct monthly stock checks and take of all inventories
• Conduct staff training at outlets
• Enforce discipline and ensure proper conduct of all staff whereby create a high level of morale amongst the staff in outlet
• Conduct performance appraisal for all staff
• Recruit non-managerial staff and follow-though with their appointment letters and uniforms with Corporate HR
• Ensure and upkeep maintenance and appearance of outlets, equipment and fixtures
• Handle customer feedbacks and complaints.
• Ensure proper coordination and execution of promotions and marketing activities developed by Marketing Department
• Ad-hoc duties as assigned.

Requirements

• ‘O’ level or minimum 2 years’ experience in similar role/position
• Experience in supervising, training staff and team building
• Good interpersonal and communication skills
• Good organizational and time management skills

Interested candidates are invited to apply online with a comprehensive resume, via the “Apply Now” button below.

We thank you for your interest and regret that only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: Manufacture of Electrical Equipment
• Position Title: Business Development Manager
• Working Location: Senoko
• Working Hours: Monday – Friday, 8.30am – 6pm
• Salary Package: Up to $8,000 + VB
• Duration: Permanent

Key Responsibilities

• Identify and research potential clients to expand market reach.
• Develop and maintain strong relationships with clients to ensure long-term partnership.
• Coordinate with sales teams to craft mutually beneficial proposals.
• Negotiate terms of contracts with clients and engage with stakeholders to ensure clear communication and alignment.
• Monitor project teams to ensure that contractual terms are met effectively.
• Analyze customer feedback and competitor strategies to enhance business decisions.
• Prepare and deliver persuasive presentations to potential clients and internal executives.
• Design and enforce business processes and policies that support the overall operational structure.
• Continuously fill the sales pipeline by identifying and adding qualified prospects.
• Develop and manage strategic partnerships to facilitate sustained business growth.
• Track and report on the progress and status of various proposal components.
• Conduct market research to stay ahead of industry trends and adapt strategies accordingly.
• Collaborate with the pricing department to develop competitive rate proposals.
• Lead the sales cycle from initiation to closure.
• Draft and finalize sales contracts for execution.

APPLY NOW!!!

• Bachelor’s Degree required; applicants with a Diploma and over 10 years of relevant experience will also be considered.
• Proven experience as a Business Development Manager, Sales Manager, or a similar role.
• Demonstrated ability to achieve sales targets.
• Background in customer support is advantageous.
• Proficient in Microsoft Office and CRM software such as Salesforce.
• In-depth understanding of market dynamics and demographics.
• Exceptional communication and negotiation skills.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #72185 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

1. Program Governance & Cadence: Develop and maintain Program governance framework and cadence with clear roles and responsibilities; Develop measures to evaluate success of departmental objectives.
2. Program Execution: Align the deliverables and outputs of individual projects; Identify workable processes, standards and best practices for how teams should manage projects; Monitor the progress and budget usage to ensure milestones are being met across various programs, highlight risk and critical issues where applicable.
3. Reporting and Program Documentation: Conduct data analysis and report on program performance; Provide comprehensive view of all projects to the Sponsors; Work with project teams to ensure documentation, supporting materials, and project plans are updated and readily available for internal teams and senior leaders.
4. Program Post-implementation: Define and measure program success; Set up, coordinate a clear feedback structure and platform; Identify opportunities for continual improvement.
5. Cross-workgroup coordination: Manage communications with all stakeholders; Check dependencies and the interfaces between projects; Collaborate cross-functionally to ensure resources are allocated effectively.

What you will do

• Program Governance & Cadence: Develop and maintain Program governance framework and cadence with clear roles and responsibilities; Develop measures to evaluate success of departmental objectives.
• Program Execution: Align the deliverables and outputs of individual projects; Identify workable processes, standards and best practices for how teams should manage projects; Monitor the progress and budget usage to ensure milestones are being met across various programs, highlight risk and critical issues where applicable.
• Reporting and Program Documentation: Conduct data analysis and report on program performance; Provide comprehensive view of all projects to the Sponsors; Work with project teams to ensure documentation, supporting materials, and project plans are updated and readily available for internal teams and senior leaders.
• Program Post-implementation: Define and measure program success; Set up, coordinate a clear feedback structure and platform; Identify opportunities for continual improvement.
• Cross-workgroup coordination: Manage communications with all stakeholders; Check dependencies and the interfaces between projects; Collaborate cross-functionally to ensure resources are allocated effectively.

You will be a great fit if you

• Education: Bachelor’s degree in business management, Marketing, Finance/Economics, Engineering or related analytical fields. MBA preferred Experience: 6-8 years’ experience in project/program management or in a similar capacity.
• Experience in a multi-national company and in working with different cultures and countries.
• Strong numerate acumen, strong project management skills. A good understanding of project/program management techniques and methods

As a Product Marketing Manager for Ads, you will shape the strategy, planning and communication of our suite of Ads solutions, thought leadership in digital, and supporting the Sales organization in driving advertising business from large corporate clients and agencies. You'll encourage and educate marketers across the Philippines with market insights, support content strategy, and communicate effectively through scalable marketing initiatives. In this role, you'll work cross-functionally with Comms, Sales and Ads Product Specialists, as well as collaborating with other Marketing teams across global offices.

Responsibilities:

• Partner with Sales organization to drive positive brand perception & incremental revenue
• Drive business analysis and analytical activities to develop B2B marketing strategy.
• Handle B2B marketing for large corporations and agencies to ensure synergy in operation, efficiency in execution and consistency in narrative to the market.
• Develop messaging, collateral, events, and business strategies aimed at advertisers, agencies and publishers, increasing our engagement with them and measuring the efficacy of such programs.
• Inspire and build confidence amongst advertisers and agencies through research, insights and case studies.
• Support executive communication within Marketing and to other cross-functional teams.

Minimum Qualifications:

• At least 4 years’ work experience in tech marketing, brand management, strategy consulting, agency, or a related B2B industry with business acumen
• Experience at a marketing firm, agency, management consulting firm, bank, and/or in another role requiring strategic problem identification and problem-solving skills.
• Demonstrated analytical success. Demonstrated capacity for developing and understanding strategy.
• Penchant for technology, creativity to "think outside the box” and leadership to execute effectively.
• Deep understanding of products and technology industry.
• Demonstrated innovation and creative problem-solving abilities.
• Global mindset and ability to think across disciplines, industries, cultures and scenarios.

Roles & Responsibilities:-

• Manage a team of civil design engineers in design coordination & BIM Modellers
• Conduct technical meetings and liaise closely with consulatnts
• Handle design submission to BCA/LTA/PUB
• Coordinate all related design matters with consultants & Clients
• Responsible for checking accuracy of calculation, drawings and proposal
• Provide alternative design to meet better construction operation

Requirement:-

• Degree/ Master in Civil Engineering
• Minimum 12 years experience
• Prefer with LTA project background

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Business Development Manager Role Overview

This role involves strategically aligning with Cloud Service Providers (CSP) to build demand through a defined group of Cloud Service Resellers (CSR) and Managed Service Providers (MSP). The position requires close collaboration with the Business Unit Manager – Cloud to ensure effective business planning and growth.

Key responsibilities include:

• Meeting and exceeding CSP and revenue targets by uncovering and developing net-new business opportunities with existing resellers or through new reseller partnerships.
• Managing end-user engagement, often in conjunction with a defined reseller partner, and occasionally working directly with end users to identify opportunities that can be pulled through the channel.
• Identifying initiatives to enhance profitability for CSPs and aligning with their strategic goals.
• Collaborating with the marketing team to develop sales and marketing initiatives aimed at driving incremental revenue streams for CSPs. This includes CSP-driven programs, KPI/MBO planning, channel sales enablement, and training or pre-sales support.
• Have a dedicated focus to deliver ‘Net New Sales’ revenue and margin
• Develop the ‘Net New’ pipeline and manage forecast reporting out of CRM
• Drive adoption of our BlueSky platform by all CSR’s
• Be primarily an outbound resource (up to 80% of your time) that maintains a high call cycle across our reseller and end user channel, developing and maintaining high quality relationships with key business influencers.
• Be responsible for the end to end sales cycle from inception to closure of opportunity.
• Focus on net new lines of CSP technology and actively promote these
• Technically articulate and astute with the ability of apply technological competitive advantage to win deals
• Own, maintain and grow strong business relationships between Westcon-Comstor, our CSP’s and our joint reseller customers
• Understand and/or build new markets for our CSP portfolio
• In conjunction with the Business Unit and Sales Managers deliver the Strategic Business plan, in consultation with key stakeholders from Westcon-Comstor and our CSP’s
• Identify and qualify strategic channel partners for our CSP’s in conjunction with the Sales team
• Drive CSP’s take up of certification programs.
• Ensure that our CSP’s become core business for the jointly agreed channel partners.
• Utilise CSP and Westcon-Comstor resources to deliver sales and pre-sales training
• Assist in growing our CSP’s market penetration in New Zealand.
• Grow renewal and annuity revenue, where applicable.

Job Summary

• Support the implementation of the vision, strategy, direction and leadership for the (Client Due Diligence) CDD team in support of the Group’s strategic direction and growth aspirations.
• Review relevant policies/processes in relations to CDD compliance, aligning to relevant regulatory and group requirements.
• Support the implementation of policies and standards to ensure compliance with such policies and standards

About our Client Due Diligence Team

Be our first line of defence. Join our Client Due Diligence team and you’ll tackle any potential risks to keep our business safe. From understanding our clients expected banking activities to combating fraudulent ones, the work you do will be complex and interesting. You’ll be trusted to take on challenging projects that stretch your skills, locally and globally. And you’ll experience the opportunities and rewards that come with protecting an international bank with a long history of helping people prosper.

About our Technology and Operations Team

Our Technology and Operations (TandO) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.
When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today.

Key Responsibilities

• Apply Group and Country CDD policies and processes (AML surveillance, client screening, risk assessment) to manage risks.
• Provide CDD advisory in client level to business in relations to AML/CTF matters
• Assess risks arising from products / segments / geographies / customers / transactions.
• Timely escalation of issues and ensure that necessary actions are taken quickly to remediate and/or activities are ceased.
• Undertake enhanced due diligence on new and existing medium/higher risk
• Review and/ or escalate new or emerging areas of risks for all clients and Group Sensitive Clients relevant clients such as adverse media/sanctions review
• Timely review of customer’s profile and related risk in relation to AML/CFT matter
• Make recommendations to relevant stakeholders on possible risk management responses to identified risks and/ or findings of concern from investigations- at client and portfolio level
• Escalation point for generic procedure related enquiries.
• Manage escalations on issues requiring additional assessment and controls.
• For Audit (Internal & external), manage checks, queries and any other information requested by auditors.
• Review and manage monthly assurance check and complete submission on time
• Assist Line Manager to keep track of and provide advice to relevant stakeholders on the interpretation and application of policies related to CDD

Skills and Experience

• Experience in Documentation review
• Proficient in Mandarin language since certain documents will be in Mandarin for review

Qualifications

Our Ideal Candidate

• 4+ years working experience in performing CDD reviews
• Familiar with regulations with regards to CDD
• Meticulous and eye for details
• Fast learner and efficient

Role Specific Technical Competencies

• Stake holder management
• CDD Operations
• Documents Review
• Data Analysis

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers