Founded in 2016, we are a fast growing distributor of alcoholic beverages in Singapore and have quickly established ourself as the one-stop supplier for many F&B businesses.

We also operate www.theliquidcollection.com where we bring an extensive and exquisite range of liquor to the end consumer.

If you have a passion for this industry, we invite you to join us!

JOB DESCRIPTION

Activations - 20%

• To organise 1 to 2 small scale events (workshops/masterclasses/etc) per month

• To execute these events independently with attention to details.

• To actively look out for and search for partners to collaborate with.

E-commerce – 40%

• To oversee the in-house website operations independently and other e-commerce platforms such as Shopee and Lazada.

• To execute E-commerce monthly promotion calendar

• To oversee all aspects of E-commerce, including but not limited to marketing plans, product management, stock management, onboarding of new products, promotions, platform campaigns, sales, deliveries, after-sales service, and other operations.

• To activate and execute all planned promotional activities in a timely manner.

• To grow E-commerce orders monthly across platforms.

• To submit a monthly sales report, tracking analytics, sales, followers on platforms, reviews, feedbacks, cost of operations & recommendations to improve sales.

• To manage all customer orders across platforms within the stipulated timelines and show excellent customer service.

Artworks & Collaterals - 20%

To produce collateral designs for E-commerce platforms, events, activations, and outlets while maintaining brand identity

Social Media Management -20%

To submit a social media calendar plan monthly.

• To do a minimum of three posts a week across all social media platforms, and able to write attractive description and to include related hashtag

• To plan, execute and manage social media campaigns for company, represented brands and principal partners.

• To plan, execute and manage boosting of monthly promotions, activations, and events.

• To plan, execute and manage the growth of company online presence and drive traffic to all social media platforms.

• To increase conversion rate and create engagement with followers, and to increase follower count.

• To submit a monthly social media report, tracking analytics, follower count, engagement, data & recommendations to improve the social media pages.

Requirement

• Proficient in utilizing Canva or photoshop

• Proficient in Microsoft Office (Word, PowerPoint, Excel)

• Sense of aesthetics, copy writing and creative eye

• Photography and basic photo editing skills

• Excellent written and verbal communication skills

• Proficiency with online marketing and social media strategy

• Outgoing and friendly personality with good communication skills

• Meticulous and able to meet tight deadlines

• Flexible in working hours (some evenings will be required for marketing event activities.)

• Up-to-date with the latest trends and best practices in online marketing and measurement

• Proven events, e-commerce or social media management record would be advantageous

• 2-3 years of relevant Alcohol Beverage/FMCG trade experience will be a plus

It is expected that the incumbent will manage partners and agencies to drive and deliver effective marketing programmes that are mapped to business objectives. Tracking, analysing, evaluating and reporting on the effectiveness of the campaigns and programmes on the various platforms are expected, as with recommendations to improve performances. In order to perform well in the role, the incumbent will conduct research on trends, identify new opportunities to drive digital growth and establish best practices in digital marketing. The incumbent will be required to monitor social media channels for industry trends, create and manage social and media profiles across multiple channels, drive engagement in each channel, review analytics and create reports on key metrics for content optimization as well as writing and editing social media posts.

Requirement:

• Degree with 6 to 8 years of proven experience in digital / media agencies or similar role creating and executing digital strategies on behalf of external / internal clients
• Demonstrated experience in successfully executing a social programme that includes growing followers organically, increasing engagements and demand generated conversions
• Able to leverage on data-driven research/analysis to drive strategic direction and website optimisation
• Must possess analytical skills and be competent in digital capabilities/ technology and data analytics
• Excellent communications skills including copywriting and copy-editing skills
• project management skills with proven track record of delivering high-quality work under tight timelines
• Able to work well independently as well as in a team. Those with supervisory experience is
• Multi-tasker entailing good time management and ability to handle pressure well
• Knowledge of social media or digital marketing channels out of Singapore will be a plus
• A good eye on aesthetics and design, ability to art direct and create simple artwork will be a plus
• Self-motivated and takes initiative

Overview

Scent Senses is a wholesale distributor of internationally branded luxury products, As a company focused on ensuring the end-consumer has the best possible purchasing experience, we are seeking a General Manager of quality assurance, logistics and warehouse management, who can ensure all products that pass through our warehouses are rigorously checked for quality and authenticity, have appropriate goods-tracking mechanisms implemented upon them, and complete their logistic journey efficiently.

As a manager, your role will require deep technical expertise, and managerial experience.

Job Responsibilities

You will be expected to:

1. Design and implement the company’s goods tracking mechanism to ensure complete traceability from manufacturer to end consumer.

a. You will be expected to work with the ERP systems administrator to digitize this mechanism

2. Manage a team of quality assurance officers, whose functions include

a. Ensuring correct distributor codes are present on each product

b. Visually inspecting all merchandise to ensure there are no blemishes

c. Appropriately demarcating and returning merchandise which does not meet QC standards

3. Manage a team of warehouse operators, who carry out typical CG operations.

4. Ensure logistics process error rate of <0.05%, including customer complaints and internal QA checks.

Job Requirements

As a significant point of control for the essential functions of quality control and warehousing, you will be expected to have the following experience and/or knowledge in order to carry out your functions effectively:

1) Thorough knowledge of various industry standard packaging quality assurance checkpoints, including their methods of identification.

2) Experience managing a team of at least 25 in a quality assurance function.

3) Deep knowledge and experience of goods traceability mechanisms, especially with regards to implementation of these mechanisms downstream.

4) Knowledge and experience of warehouse operations with respect to CG, especially in handling, sanitation between QC and non-QC products, goods flow, product accounting, etc.

5) Knowledge and experience working with GS1 standards and matrix codes.

6) A minimum of 15 years of experience working directly in the quality assurance field within the luxury industry.

7) Qualifications in technical industries are highly preferred.

8) Knowledge and experience in Odoo 16 software usage, especially Inventory and Manufacturing module.

Misc.

1) You will be expected to work 5.5 days. Weekday working hours are 8:30am to 6pm, and Saturday working hours are 8:30am - 1pm.

2) Sick leave and Annual leave will be in line with MOM regulations.

What you will do:

As a Commercial Operations Manager, you will Supervises the execution of small projects. Serves as primary on-site project leader, following standardized project management procedures. Uses standard tracking tools to report project progress. Evaluates project costs and progress against budget and plan.

How you will do it:

• Driving Commercial Excellence/Results:
• Work with the management to develop/oversee a smooth & effective sales forecasting process to enable the growth of cavAsia in both SG and MY.
• Track and analyze key metrics including pipeline generation/growth, forecast accuracy, win/loss rates, sales productivity and quota attainment.

• Internal Process Improvements & Monitoring - Ownership and in-depth review of current business/operation processes to identify gaps and provide related recommendations /enhancements.

• Drive P&L and Commercial Operations – Work closely with the project teams and Project Cost Controller to regular monitoring and tracking P&L related items such as:
• Project Cost forecast and execution – monthly cadence by working with respective PMs to get the COGS forecast for the month. Review and formulate mitigation plan if fail to meet Revenue/GM target.
• Manage project cashflow, AR and Unbilled Revenue figures to meet target. Support AR by talking to client where necessary to chase payments for overdue invoices. Payment Requisition Form issuance against PO issue. Monitor and follow up with Procurement for timely PO issuance, especially for urgent PO.
• Co-ordinate with finance and AP team to ensure on time payment to Vendors. Monitor IBC reports to ensure issues are resolved on time.
• Weekly meeting with Project Admin to track MIGO status and outstanding issues in FS2 & IBC reports. Subcon/Vendor due invoices must be paid on time as per JCI payment cycle.

• Project Admin – Lead, Monitor & manage the Project Admin team to ensure SAP MIGO, PRF and GPR are completed on time.

• CIS Booking – Major Project VOs. In charge of CIS for major project VO booking and work with Sales Admin to book into SAP.

• Integration – Lead & ensure smooth and timely integration into JCI system. Co-ordination with other departments/stake holders to improve and ensure effective workflow.

• Business Development and Strategy – Partner with in-country leaders to assist developing company/region go to market business strategies in order to drive profitable growth (both short & long term). Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market/business development activities.

• Special Projects - Ad-hoc projects based on management needs.

What we look for:

• Bachelor’s degree in in Business, Technology, Marketing, or a related field.
• Minimum of 8 to 10 years of relevant experience in Construction sector with increasing level of responsibilities within an MNC. Prior experience with SAP a plus.
• Strong business partnering/interpersonal skills and the ability to lead and work within a multi-discipline team with shared purposes. Prior experience in leading individuals to work as an effective team a plus.
• Possess advanced analytical and objective critical thinking skills with the ability to effectively balance financial and operational needs in order to deliver timely and appropriate solutions to complex business issues.
• Ability to develop/review/drive/enhance business model/processes and track progress/realizations accordingly.
• A high degree of proactivity, creativity and latitude is expected.
• Willingness to take on new challenges.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Roles & Responsibilities

Responsible for full spectrum of HR including recruitment, compensation & benefits, performance evaluation, organisation development and other employee related matters.

Provides constructive and timely performance evaluations.

Partners with the leadership team to understand and execute the organizations human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.

Provides support and guidance to HR generalists, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.

Manage talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.

Oversees employee disciplinary meetings, terminations, and investigations.

Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

Handles discipline and termination of employees in accordance with company policy.

Manage and process payroll for all workers on a timely basis, such as, computation of staff' salaries, allowances and deductions, processing of wages, statutory submissions, annual & ad hoc tax fillings, etc

Manage claims from employees and with government authorities( Levy Waiver & claim and etc.)

Supporting Employees and Management by driving, planning, coordinating and implementing effective HR guidelines, procedures and guidelines across the full spectrum of HR

Analysis of Manpower resource allocation, visa quotas and emplyee satisfaction

Manage work pass apllications, renewals & canncellations

Manage the repatriation of work permit holders

Ensuring training is implemented to ensure all necessary certificates and / or Licenses are obtained by the company under full compliance of regulations

Maintaining employee record, employee payment details and health records, employee relation and communication

Performs other duties as assigned.

Position Requirements:

At least 2-5 year(s) of working experience in the rconstruction field is required for this position.

Min Diploma in human resources, business or equivalent

Strong understanding of MOM guidelines for labor law requirements for the construction industry in singapore

Biligual in English and Chinese in order to liaise with Mandarin speaking associates

Proactive approach with outstanding problem solving skills

Full-Time position(s) available with 6 Days working day

Able to do OT during weekend when required

Are you someone who:

• Believes in making active choices to lead a life that is physically and mentally well?
• Is innately curious and interested in pushing our clients to achieve their full potential?
• Is independent, resourceful, analytical, organised and dependable?
• Is emphatic and enjoys working and interacting with clients?

If the above answer is "YES", we want you!

S3 aims to provide the best quality of post-stroke care in the community so that our clients and their families are able to rebuild their lives after stroke. Beyond rehab, the Wellness Team plays a critical role in this continuum of care by creating a safe and supportive environment for stroke survivors and their families to enhance their physical, mental, social, and emotional health. Leveraging on our signature Wellness programme, S3 is also expanding to serve seniors by curating and developing healthy ageing activities for our upcoming Active Aging Centre (AAC) residents near Boon Lay mrt.

The Manager will play a key role in overseeing and leading the development, implementation, and evaluation of:

• S3’s upcoming AAC@Boon Lay
• S3’s Wellness Programme and Membership
• S3’s Stroke Prevention and Outreach efforts

The Manager can expect to:

• Lead the Wellness coordinators to operationalise the Wellness and Active Ageing services programme offerings
• Develop partnerships with service providers and partners
• Coordinate and plan programmes
• Provide a seamless onboarding experience for clients/caregivers to the Wellness Programme
• Plan, budget and oversee the development of AAC programmes and activities for seniors at Boon Lay

Requirements:

• Bachelor's degree in any discipline with at least 5 - 8 years of relevant experience preferably in a Healthcare environment
• Meticulous and organized
• Ability to communicate effectively, possessing good stakeholder management skills
• Familiar with Microsoft Office applications experience will be advantageous

About my client

I am representing a cutting edge AI company that specializes in automated call services and revolutionizing the way businesses engage with their customers by offering a humanistic approach and localizing their solutions to each individual industry and region.

They have a growing list of enterprise clients ranging from Banking to Telecommunications Companies and have a growing reputation for being one of the leading AI Voice Solutions companies in the region.

As part of their local expansion , they are looking for a Sales hunter Individual with a proven sales track record to build up their brand visibility and penetrate to new markets.

About the job

Reporting to the Sales Director, your responsibilities would includes

• Develop and implement strategic sales plans to expand market share, foster customer relationships, and drive revenue growth.
• Identify and pursue new business opportunities, cultivating relationships with key decision-makers and stakeholders.
• Build and maintain strong relationships with existing clients, ensuring satisfaction and identifying opportunities for upselling or cross-selling.
• Act as a primary point of contact for major clients, addressing concerns and strategically positioning additional services.
• Stay abreast of industry trends, competitive landscape, and emerging opportunities.
• Streamline and optimize the sales process to ensure efficiency and effectiveness.
• Utilize data and analytics to identify trends, evaluate performance, and implement improvements in collaboration with the sales operations team.
• Collaborate with the marketing team to create effective lead generation strategies and campaigns.

Skills and experience required

• Proven track record of success in B2B sales, preferably in the technology or AI sector.
• Strong communication skill-sets with the ability to engage your audiences and being able to present to people of all levels
• Able to handle a high pressure and high performing sales environment that is align with organizational”s growth strategy

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

We are seeking a dynamic and proactive Marketing Manager who thrives on creating and implementing groundbreaking strategies. If you're ready to take the lead, contribute fresh ideas, and drive our brand to new heights, this role is for you.

Responsibilities:

• Strategic Leadership: Develop and lead innovative marketing strategies to enhance brand exposure and market presence.
• Proactive Approach: Take initiative in identifying new opportunities, market trends, and consumer insights. Don't wait for instructions – be the driving force behind our marketing initiatives.
• Campaign Development: Conceptualize and execute impactful marketing campaigns across various channels to reach target audiences and drive engagement.
• Cross-Functional Collaboration: Collaborate closely with cross-functional teams to ensure seamless integration of marketing strategies with overall business objectives.
• Data-Driven Decision Making: Leverage data analytics to measure campaign effectiveness and adjust strategies for optimal results.
• Budget Management: Efficiently manage the marketing budget, allocating resources to initiatives with the highest potential for brand growth.

Requirements:

• Proven Experience: A track record of successful marketing leadership, preferably in roles where proactivity and strategy development played a pivotal role.
• Strategic Thinker: Ability to think strategically, identify trends, and translate insights into actionable marketing plans.
• Innovative Mindset: Demonstrate a forward-thinking approach with a focus on creativity and innovation.
• Communication Skills: Strong verbal and written communication skills to effectively convey and champion marketing strategies.
• Results-Driven: A results-oriented individual with a focus on achieving and exceeding brand growth targets.

If you are ready to be a driving force in our marketing efforts and play a key role in shaping our brand's future, you are welcome to join us in creating a dynamic and influential brand presence in the market!

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

Duties & Responsibilities:

• Assist the Chairman/CEO in controlling and evaluating all relevant financial budgets and forecasting through constant monitoring of the daily reports.

• Knowledge of procurement process example; Request for Quotation [RFQ], Request for Proposal [RFP], creating and issuing of Purchase Orders, verifying of invoices against purchase orders and work completed and etc.

• Conduct research on available vendors to determine which vendors offer the best pricing and product / service quality.

• Assist in the preparation of regularly scheduled reports including reports to Marriott, insurance companies and government agencies.

• Respond to queries from finance and facilitate on matters such as invoice, orders, delivery order, goods/services received, cost claims, revenue collection, cash and borrowings, inter-company transactions.

• Facilitate government grants including grant approval process and post-award compliance. Ensures timelines are met.

• Maintain Licensing/Insurance renewals for all entities under The Garcha Group.

• Office Management (dispatch and collection of correspondence within The Garcha Group, submit and reconcile expense reports).

• Any other duties / tasks as requested by management.

Job Requirements:

• Candidate must possess at least a Degree or Advanced/Higher/Graduate Diploma, in any field.

• At least 3 year(s) of working experience in the related field is required for this position

• Experience or knowledge of basic financial administration is essential

• Proficiency in Microsoft Office Word / Excel / Powerpoint

• Highly developed organizational skills

• Possess initiative and pro-activeness

• Outstanding verbal and written communication skills

• Ability to handle sensitive information in a confidential manner

Job description: Immigration Manager, Personal Tax & GMS Consulting

The suitable candidate will be:

• Liaising with clients and assisting with the applications of the relevant Singapore work and dependant’s passes
• Providing application overview, collating clients’ documents / information and addressing clients’ queries
• Managing full spectrum of case process from initiation to advising on issuance of passes
• Preparing immigration advice for clients
• Preparing notifications on changes in the relevant authorities’ (e.g. Ministry of Manpower) requirements and rules for clients
• Assisting with the preparation and submission of Singapore Permanent Resident applications
• Managing systems / databases for application tracking and record-keeping purposes
• Providing innovative suggestions to continually improve process efficiencies and quality client service

The ideal candidate should:

• Possess a University degree or equivalent in any field of study.
• At least 5 years of relevant work experience.
• Strong attention to detail with organisational and analytical skills.
• Personable with good communication skills and passionate about client service.
• Proficient in Microsoft office and technology savvy.
• Be a strong team player

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Looking for candidates with shopping mall leasing experience manage tenancy mix, ensure optimal occupancy and revenue as well as formulate and implement leasing strategy.

Responsibilities:

• Manage existing tenancies, identify prospects and secure new tenancies
• Review lease proposals and put forth recommendations
• Establish and build networking channels with tenants and agents to achieve maximum occupancy
• Monitor tenants’ sales performance and work with tenants to improve revenue
• Establish and maintain good landlord-tenant relationships
• Supervise and lead junior leasing personnel
• Oversee and follow up on tenancy-related matters
• Check and review tenancy documentations
• Prepare proposals, budgets and monthly reports
• Follow up on rental and electricity arrears

Requirements:

• Degree in Estate Management / Business / Marketing or equivalent
• Minimum 5 years’ relevant experience, preferably in a retail mall
• Good grasp of retail market trend and well-versed in retail leasing procedures
• Responsible, meticulous and able to communicate with people at all levels
• Able to multi-task efficiently and work in a fast- paced environment
• Possess good attitude, drive and resilience to meet job challenges
• Self-motivated and achievement driven
• Problem solver with good leadership skill
• Strong in both oral and written communication

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23115759 (CHUA YOU YI, OLIVIA)

Key Account Manager | ISO tanks | Logistic Industry | Harbourfront

• Working Hours: Monday-Friday [9am - 6pm]
• Location: Harbourfront Tower 2
• Salary: $5,000-$7,000 (With AWS only, no bonus)

Requirements:

• Diploma or equivalent qualification
• Minimum 5 years experience in ISO tanks with proven records

Jobs Scope:

• Building and nurturing strong relationships with key clients, understanding their needs, and providing excellent customer service
• Identify and target potential customers to generate new leads and sales opportunities
• Developing strategies to expand business opportunities within existing accounts, identifying upsell and cross-sell opportunities, and achieving revenue targets.
• Creating account plans to outline goals, objectives, and action steps for maximizing client satisfaction and driving business growth.
• Acting as the primary point of contact for key accounts, facilitating effective communication between clients and internal teams, and coordinating resources to deliver on client expectations.
• Addressing related concerns, resolving issues, and finding solutions to ensure client satisfaction and long-term partnership.
• Monitoring industry trends, competitor activities, and market conditions to identify potential risks and opportunities for key accounts.
• Other ad-hoc duties and initiatives assigned.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Description:

• Yearly roadmap planning with all stakeholders.
• Managing project and BAU financial for the country.
• Accountable of end-to-end delivery of assigned releases.
• Defining the end-to-end release plan and communicate to all the stakeholders.
• Track and deliver release as per release plan.
• Work with partners and negotiate to align their schedule against DBS release schedule.
• Manage the engagement of delivery resources for projects.
• Actively manage and influence a range of stakeholders (e.g. delivery managers, vendor partners and business stakeholder). including negotiating hard deadlines, delivery issues, critical success factors, pushing back on what cannot be delivered, foreseeing issues and proactively discussing them with stakeholders and escalating issues as appropriate to resolve them effectively.
• Manage and mitigate the release risks
• Manage the DBS change management process for every release.
• Constantly measure the project development and provide solutions for complex situations that impacts the progress.
• Deliver stable solutions, enable production handover and ensure appropriate support and ownership in place for all delivery.
• Capacity planning for the ongoing new release and upcoming releases.

Requirements:

• Degree in Computer Science, Software engineering similar technical field of study or equivalent practical experience.
• Must have minimum 10 years’ experience working in project delivery of which 5 years in leadership roles.
• Proven track record delivering large complicated IT projects with diverse stakeholders.
• Experience with Agile development methodologies. ScrumMaster experience preferred.
• Passion to learn new technologies and drive major transformation.
• Ability to understand technical issues at a high level.
• Ability to be nimble, proactive, comfortable working with minimal specifications.
• Self-starter and possess excellent problem solving skill.
• Excellent team player and team builder.
• Must have exceptional communication, organization, time and risk management skills.

Job Summary:

The Office Manager is responsible for supervising and monitoring the work of administrative staff. Managing office budgets, implementing and maintaining procedures/office administrative systems. Organising induction programmes for new employees.

Roles & Responsibilities

· Office Operations: Oversee day-to-day office operations and liaise with partners to ensure well-maintained physical and virtual workspaces.

· Supply and Vendor Management: Negotiate with vendors to ensure cost-effective purchasing of equipment, supplies, and services.

· Human Resource Management: Assist with HR-related tasks, such as developing and updating HR policies and procedures, on boarding new employees, maintaining employee records, and coordinating with employees on personnel matters.

· Financial Management: Collaborate with the finance team to process invoices and track expenses. Maintain accurate records of office expenses.

· Communication Coordination: Act as the point of contact for internal and external stakeholders, including shared calendar and document management.

· Event Planning: Supporting Silvester Legal meetings, conferences, activities, and events (both in person and virtually).

· IT and Technology: Liaise with outsourced service providers regarding technical issues and ensure all office equipment, including computers, is in good working condition and meets all security protocols.

· Team Management: Organise team training and other team events and provide ad hoc support to the leadership team as required.

Requirements

· Diploma graduate / Bachelor’s Degree in Human Resources, Business Administration or relating field

· Minimum 5 years of experience

· Experience in Office Operational, HR, Communication, Event Planning and Regulatory Compliance

· Good time-management and organization skills

· Excellent communication and interpersonal skills, bilingual in both English & Chinese.

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Maker Lab

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Marketing Manager (Scaled Expansions)

As a Senior Marketing Manager focusing on consumer & retail marketing, you will be working with our leading client - one of the largest tech brands shaping consumer technology as we see it today. 

As you guide them through end-to-end marketing communications and ensure they adhere to brand guidelines. You will collaborate closely with internal teams as well as external partners, including agencies, distributors, retailers, operators, and other channel partners. This role is pivotal in facilitating the successful introduction of the client’s products to the SEA region. You will also help define regional guidelines and deliverables for online and offline marketing. You will work with global counterparts in the strategy and execution of these guidelines.  

This role will suit someone who can work in a fast-paced environment and a highly dynamic team of marketers, project managers, and sales and creative partners. 

Role: 

• Assess and consolidate marketing asset requirements for effective launch campaigns, incorporating the localisation of brand, retail, and client assets.
• Communicate brand guidelines to external partners, ensuring launch compliance through collaboration with 3rd party resources (3PR), and manage legal and brand approvals.
• Serve as the key point of contact for internal and external stakeholders, tracking launch workstreams and ensuring seamless coordination.
• Collaborate with the SEA marketing lead to understand challenges faced by retail and carrier partners and contribute to solutions.
• Coordinate the planning and execution of merchandising assets for in-store and online touchpoints.
• Work closely with agency partners to localise and develop launch and campaign assets while collaborating with distribution partners to ensure readiness for launches and campaigns.
• Ensure product launch readiness for 3rd party retail and client partners.
• Act as the representative for users and retailers in SEA, showcasing and leading digital retail innovations to meet regional needs.
  

You:

• BA / BS degree preferred 
• 8+ years of experience in - consumer marketing, retail marketing or omnichannel marketing.
• Proficient in developing comprehensive marketing strategies and business plans, with a demonstrated ability to analyse customer and market insights and assess the effectiveness of marketing spend.
• Capability to plan and manage initiatives at both the strategic and operational levels, leading to the successful launch of new products in the market.
• A passion for retail and a track record of creating exceptional customer experiences. Ability to navigate ambiguity, solve problems, and scale effectively within a large organisation.
• Ability to influence change and negotiate cross-functionally and with external parties
• Strong program management capabilities, coupled with excellent stakeholder management and partnership capacity. 
• Flexibility and ability to work under ambiguity and uncertainty.
• Able to work in a fast-paced, deadline-driven, and techy work environment.
• High energy, highly organised and go-getter attitude coupled with a flexible mindset, teamwork and dedication to the project's success.
• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to support the projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

About the role:

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are rapidly growing, ever-evolving, and seeking new teammates to join us.

This role will report to the Product Director and take charge of managing our air-conditioner products.

As the Product Manager, you will be responsible for the strategic planning, commercialization, and operationalization and drive the growth of your product category. You are involved in full product lifecycle management which includes defining requirements based on customer feedback, market trends, market research, and business goals. You will work closely and support cross-functional teams and our partners and become the point of coordination for ensuring the products deliver the best value and experience for our customers. You will need to be able to build strong rapport, be curious, meticulous and have solid technical competency.

Key Responsibilities:

• Develop and execute a go-to-market strategy by taking into consideration of the global view. e.g.: opportunities and target customers, initial development of the positioning, value proposition, pricing framework as well as initial capacity plans).
• Source, build and maintain relationships with our partners, working closely to design and manufacture new product models.
• You would be required to lead and drive product development, conduct consumer and market research, define product requirements, lead and drive product launches, develop and maintain user manuals, and manage product roadmaps and timelines.
• Partner with software development on the product requirements and oversee smart home integration for the product category.
• Identify and prioritize new product opportunities for the product category, based on market trends, customer needs and competitive analysis.
• Work with marketing to monitor and drive product success.
• Drive innovation within product areas with industry trends and best practices.
• Ensure senior management are up to date with reports and communication on the progress of the product category.

• Bachelor’s degree in a relevant discipline e.g., Management, Marketing, Commerce, Engineering or Finance.
• Minimum of 8 years’ relevant working experience in B2B product management experience with ability to independently lead the agenda.
• No fear of the unknown. You have to be an analytical self-starter, comfortable with complete uncertainty as we look to venture into new product lines or models. You need to be able to dive in and test all angles without supervision.
• Data driven. You need to be able to structure, quantify and qualify information on product research, and present this to stakeholders explaining the logic. Comfort with spreadsheet software and data modelling is essential.
• Strong Business acumen – Understanding of the wider environment within which our business operates and implications of e.g., trends / shifts in sustainability and consumer perception, brand owners’ opportunity & challenges, and being able to drive actionable insights and articulate what products/services to offer to accelerate profitable growth.
• Detailed oriented with strong project management skills on multi-market projects
• Excellent communication skills in English is a must, with a strong preference for candidates with the ability to communicate in Mandarin Chinese at a Business level.

• Attractive remuneration package
• Annual outpatient benefit (Includes dental and optical benefits)
• Health insurance
• Annual increment
• Performance bonuses
• Birthday leave

About the role:

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are rapidly growing, ever-evolving, and seeking new teammates to join us.

This role will report to the Product Director and take charge of managing our Home Appliances range of products, especially in the Washing Machines and Refrigerators.

As the Product Manager, you will be responsible for the strategic planning, commercialization, and operationalization and drive the growth of your product category. You are involved in full product lifecycle management which includes defining requirements based on customer feedback, market trends, market research, and business goals. You will work closely and support cross-functional teams and our partners and become the point of coordination for ensuring the products deliver the best value and experience for our customers. You will need to be able to build strong rapport, be curious, meticulous and have solid technical competency.

Key Responsibilities:

• Develop and execute a go-to-market strategy by taking into consideration of the global view. e.g.: opportunities and target customers, initial development of the positioning, value proposition, pricing framework as well as initial capacity plans).
• Source, build and maintain relationships with our partners, working closely to design and manufacture new product models.
• You would be required to lead and drive product development, conduct consumer and market research, define product requirements, lead and drive product launches, develop and maintain user manuals, and manage product roadmaps and timelines.
• Partner with software development on the product requirements and oversee smart home integration for the product category.
• Identify and prioritize new product opportunities for the product category, based on market trends, customer needs and competitive analysis.
• Work with marketing to monitor and drive product success.
• Drive innovation within product areas with industry trends and best practices.
• Ensure senior management are up to date with reports and communication on the progress of the product category.

• Bachelor’s degree in a relevant discipline e.g., Management, Marketing, Commerce, Engineering or Finance.
• Minimum of 8 years’ relevant working experience in B2B product management experience with ability to independently lead the agenda.
• No fear of the unknown. You have to be an analytical self-starter, comfortable with complete uncertainty as we look to venture into new product lines or models. You need to be able to dive in and test all angles without supervision.
• Data driven. You need to be able to structure, quantify and qualify information on product research, and present this to stakeholders explaining the logic. Comfort with spreadsheet software and data modelling is essential.
• Strong Business acumen – Understanding of the wider environment within which our business operates and implications of e.g., trends / shifts in sustainability and consumer perception, brand owners’ opportunity & challenges, and being able to drive actionable insights and articulate what products/services to offer to accelerate profitable growth.
• Detailed oriented with strong project management skills on multi-market projects
• Excellent communication skills in English is a must, with a strong preference for candidates with the ability to communicate in Mandarin Chinese at a Business level.

• Attractive remuneration package
• Annual outpatient benefit (Includes dental and optical benefits)
• Health insurance
• Annual increment
• Performance bonuses
• Birthday leave

Rapsodo is a sports analytics company that empowers athletes and coaches to analyse and enhance their game with affordable, portable, and easy-to-use data-driven sports technologies. Our mission is to assist athletes in reaching their full potential by providing reliable data through robust analytics and sport technologies. Rapsodo is at the forefront of reshaping the sports tech industry, aligning with new trends and technologies, and transferring its electronic experience to this exciting and challenging environment. As Rapsodo, we are in a phase of rapid growth, actively reshaping the future, and taking significant strides toward the heart of sports tech solutions.

We are currently in an exciting phase of rapid growth and expansion and are seeking a Project Manager ready to join us in reshaping the future of sports technologies. The Project Manager will oversee the full execution of hardware/software/mechanical/data & algorithms projects. The primary focus of the Project Manager will be to lead a team of internal resources to successfully deliver Rapsodo's next-generation Sport-Tech Solutions to our clients and partners. As Rapsodo, we foster a culture of collective responsibility, where each team member contributes to the efficiency and solidity of our technology and operations, guided by our core values of hard work, teamwork, innovation, and agility.

Job Description:

• Oversee all Project Management Cycles from ideation to mass production, aligning with customer and project stakeholder expectations.
• Serve as the single point of contact for customer projects, responsible for implementing and communicating action plans to meet Customer Project objectives.
• Coordinate project schedules, resources, and information, working closely with customers to define project requirements, scope, and objectives.
• Develop project plans in alignment with project goals and perform cross-departmental planning for all functions involved.
• Lead design and development engineering and operations teams to execute the project plan in line with Rapsodo's commitment to customers in terms of delivery date, cost, and quality targets.
• Manage, monitor, and control project scope, risks, changes, and reporting activities from project inception through launch.
• Ensure that all Product Development Life Cycle processes are followed, and gates and milestones are accomplished.
• Ensure the proper and successful delivery and deployment of projects.

Job Profile:

• A BSc degree in Engineering is required, and an M.Sc. is a plus (preferably in Computer/Electronic Science Eng.).
• Possess 3+ years of project/program management experience, with a project management certification being advantageous.
• Experience with project management and collaboration tools, such as Jira and Confluence.
• Ability to communicate technical information clearly and succinctly to both technical and non-technical team members.
• Strong understanding of Software & System Design, Device & Platform Architecture, and experience in complete Product Life Cycle Development.
• Excellent communication, problem-solving, and analytical skills.
• Fluent in English.
• Solid presentation skills.
• Excellent interpersonal skills, including the ability to work across an international organization.
• Strong leadership skills, decision-maker, team player, self-motivated, with the ability to work effectively in a dynamic multi-cultural environment.

We are seeking a Business Information Security Manager who will be tasked with facilitating and maintaining comprehensive security measures, risk assessments, and incident response protocols to safeguard AA’s assets and data within the APAC region.

This position will see you become part of a highly specialised cyber security team, who consistently push the boundaries of digital, technology, and automation innovation to drive a smarter, safer, and more sustainable enterprise.

Core Responsibilities (amongst others): 

• Manage and monitor cybersecurity initiatives and controls in the APAC region.
• Collaborate with regional IT and security teams to implement security measures and protocols.
• Conduct security assessments and risk analyses for regional assets and systems
• Facilitate security awareness training for regional employees.
• Respond to and investigate security incidents in the region.
• Stay updated with regional cybersecurity regulations and compliance requirements.

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Long Term planning to create initiatives that furthers the outlet overall goal
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Work with Talent & Culture to recruit suitable colleagues
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Together with the Restaurant Manager lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B teamProvide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Focus on the dining experience for LCAH members
• Implement, monitor, train and maintain control measures to impact food costs,beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Drive consistent service and process improvement, be entrepreneurial
• Interface the needs/requirements of other departments with the F&B Service : Laundry, Property Maintenance, Sales & Marketing, Engineering, Front Office, Security, Finance, T&C and Culinary
• Provide a level of Safety & Security for all colleagues
• Develop own knowledge and skills to grow as a business partner and leader.

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Long Term planning to create initiatives that furthers the outlet overall goal
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Work with Talent & Culture to recruit suitable colleagues
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Together with the Restaurant Manager lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Implement, monitor, train and maintain control measures to impact food costs,beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Develop own knowledge and skills to grow as a business partner and leader.

Come join the AGS family, on this chic and very well-known high-end retail brand in Singapore!

The key focus for the Recruitment Relationship Manager (Recruitment Partner) is to lead the successful fulfillment of open vacancies with relevant hiring managers and to be the first point of contact for their hiring needs. You will work collaboratively with and provide direction to the Recruitment Sourcing Specialists and Recruitment Coordinator.

In this role, you will assist in driving best practices across the recruitment lifecycle and strive to be an ambassador for the Allegis Global Solutions brand at every interaction.

Your duties may include, but are not limited to:

• Undertaking recruitment activities with a focus on direct sourcing.
• Understanding the recruitment delivery process and carrying out activities accordingly to ensure that account KPIs are met.
• Communicating recruitment trends, market intelligence, and acting as a Talent Advisor to hiring managers.
• Identifying and escalating risk or compliance issues.
• Managing requisitions through accurate documentation of all recruitment-related data and information as per current recruitment legislation and agreed client process at all times.
• Providing recruitment guidance and advice to the Recruitment Sourcing Specialist and Recruitment Coordinator located in the Recruitment Delivery Center.
• Monitoring and analyzing recruitment activity of designated business areas for accurate volume forecasting. 
• Coaching candidates on how to prepare for selection stages.
• Providing professional advice and open and honest feedback to candidates in a timely manner and in accordance with recruitment best practices.
• Utilizing specialist market knowledge to assist with the development and ongoing management of pre-qualified talent pools in collaboration with the Recruitment Sourcing Specialist.

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

Your role as a Department Manager is to put the customer & colleagues at the center of everything you do. You need to ensure the highest possible level of customer service and ensure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store by leading with clear actions, as well as follow up on the results. You ensure you have a great team and support their development, trainings, performance and talent pipeline. Our business is your business, so when you grow we grow.

Key responsibilities:

Sales & Profit

• You regularly analyze and follow up on your department’s KPI and take actions to maximize results.
• With initiative, collaborative and strong commercial mindset, you prioritize and take actions in your department to deliver great customer experience, making positive impact on sales.
• Together with your Store and Area team, you ensure scheduling maximizes conversion & customer experience within the hours plan, in line with sales budget.
• Ensuring that your store meets H&M standards, you work with active feedback and follow up on customer service, garments level, visual presentation, store operation best practices and maintenance of store according to the Customer Experience Tool.
• You ensure a healthy and safe environment by active identification of potential risk, threats, opportunities, loss and prevention, and follows up by taking actions ensuring guidelines are followed by your team.

People & Team

• You manage the recruitment, training, development, succession planning and growth of your team.
• This is achieved by consistent performance management, ensuring feedbacks, development plans and expectations are communicated in an inspiring way through frequent check-ins.
• You work actively with talent and leadership development in your team by leading with example, close coaching approach and bringing our Culture and Value to life.
• You ensure regular and clear communication with your team on business performance, brand’s direction, as well as country and area goals strategy.
• Track record in delivering great sales, profit, customer experience and built great teams.
• Leadership experience with high level of trust and integrity, clear vision, goals and result driven with a deep interest in developing people.
• Team player with positive, motivated and collaborative mindset, living the H&M Values to the fullest.
• Inspiring and excellent communicator with strong feedback culture, straightforward and open mindedness.