Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

Job description

About KuaiLu Technology:
KuaiLu Technology empowers enterprises with a one-stop online office engine, integrating HR, finance, procurement, and administrative workflows for seamless and secure operations. With intelligent meeting tools and AI-powered search functions, we help businesses boost efficiency and enhance data security.

Position Overview:
We are looking for a highly motivated Account Manager / Sales Manager to drive growth and strengthen client relationships. This role combines business development, solution promotion, and account management to achieve sales targets and support company goals.

Responsibilities:

• Identify and secure new business prospects.
• Promote and sell innovative corporate solutions.
• Manage and nurture existing client accounts.
• Implement effective sales processes.
• Ensure timely follow-up on outstanding payments and required documentation.
• Gather and analyze market data for printing products and solutions.
• Consistently achieve sales targets.
• Perform other duties as assigned by management.

Requirements:

• Diploma, degree, or equivalent qualification.
• 1–2 years of B2B sales experience (preferred).
• Strong interpersonal, communication, and presentation skills.
• Professional experience in sales or customer service roles.
• Comprehensive training will be provided.

What We Offer:

• Competitive commission payouts.
• Opportunities for professional development and career growth.
• A chance to work with cutting-edge solutions in a dynamic industry.

Location: Southeast Asia

Take the next step in your career. Apply now and become part of KuaiLu Technology's success story!

Responsibilities (Work Scope):

• Develop and implement SCCC’s programmes and be accountable for delivering project deliverables that are in line with established SCCC strategic priorities and programming pillars. These responsibilities include managing and monitoring the progress of projects; planning timelines and milestones to meet deadlines; allocating and monitoring project budget and expenditure; coordinating vendors, partners and project teams; calling for tenders; procuring goods and services; delegating duties and logistical arrangements; and evaluating project deliverables.
• Work closely with SCCC Operations and Corporate Communications teams, partners and vendors to ensure the effective implementation of SCCC’s programmes.
• Oversee maintenance and technical support of projects by working closely with vendors and SCCC Operations Team to project manage the various productions.
• Liaise and work effectively with local artistes, arts and cultural groups, and vendors to organise SCCC programmes.
• Ensure proper record-keeping of information, documents, data collation of participation figures, feedback and survey results for assigned projects.
• Assist with administrative tasks and other duties, such as data collation and maintaining of databases, as assigned by Director (Programmes) and Assistant Director (Programmes), SCCC.

Requirements:

• A degree in Arts Management, Humanities, Chinese Studies or Communications.
• Minimum of at least 3 years of relevant work experience in the arts or cultural sector, and/or programme and events management. Fresh graduates are also welcome to apply;
• Bilingual in English and Mandarin, with strong proficiency in Mandarin to liaise with Mandarin-speaking stakeholders and translation of text into Mandarin;
• Has passion and strong interest in Chinese arts, culture and heritage;
• Experience in managing stakeholders would be preferred;
• Knowledge and experience in working with youths, young parents and/or seniors would be an advantage;
• Meticulous, good with details, resourceful, fast-learner, able to multi-task and handle all aspects of project/programmes management;
• Good interpersonal, as well as written and verbal communication skills;
• Good time and project management skills;
• Able to work independently and be a good team player;
• Willing to work on weekday evenings and weekends, if required, especially for our physical events such as festivals, performances, concerts, conferences, and workshops (note: Days off-in-lieu will be provided accordingly); and
• Singaporean/Singapore PR only.

We regret that only shortlisted candidates will be notified.

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

We are looking for an experienced individual who will assist our company to manage the daily sales operations and also assist in achieving company's target profit.

Duties & Responsibilities:

• Oversee daily restaurant sales operations
• Responsible in promoting and marketing the business
• Assessing and improving profitability
• Helps in supervising the day to day activities of associates and helps in assigning responsibilities for specific work
• Responsible in managing staffs and other financial tasks including budgeting and invetories
• Other duties that may assign to him/her

- Bachelor Level

- A good communication skill

- Long Period of experience in F&B field

- Can handle pressure

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

Manager Responsibilities:

Delegating responsibilities and supervising business operations

Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.

Resolving conflicts or complaints from customers and employees.

Monitoring store activity and ensuring it is properly provisioned and staffed.

Analyzing information and processes and developing more effective or efficient processes and strategies.

Establishing and achieving business and profit objectives.

Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

Generating reports and presenting information to upper-level managers or other parties.

Ensuring staff members follow company policies and procedures.

Other duties to ensure the overall health and success of the business.

Manager Requirements:

Bachelor’s degree in business, management, or related field.

More education or experience may be preferred or required.

Strong understanding of business management, financial, and leadership principles.

Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.

Time and project management skills.

Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.

Commitment to providing exceptional service to customers and support to staff members.

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

JOB DESCRIPTION

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Salary : 3000-4200 salary package

Location: AIMS Building, Singapore 609195

working time: Mon - Fri, 8.30am - 6pm.

Job scope:

-Oversee the Supply Chain Department: Manage and supervise all activities within the supply chain department, ensuring smooth operations and timely delivery of goods.

-Manage Customer Enquiries: Act as the primary point of contact for customer inquiries, providing accurate information regarding order status, inventory, and delivery timelines.

-Follow Up on Customer Payments: Monitor and track customer payments, ensuring timely follow-ups and addressing any payment-related issues to maintain cash flow.

-Place Orders for Supply Chain Department: Coordinate and place orders for raw materials, products, and supplies needed to meet operational demands, ensuring inventory levels are maintained.

-Aid the Team in Generating Invoices: Support the team in generating accurate invoices for orders, ensuring all transactions are properly documented and processed for financial records.

Job requirement:

-Experience: Minimum of 5 years of experience in supply chain management or a related field, with at least 2 years in a managerial or leadership role.

-Education: DIploma in Supply Chain Management, Business Administration, Logistics, or a related field.

Key Responsibilities:

1. Team Management:Lead and manage administrative teams, ensuring tasks are performed efficiently and in a timely manner.
   Provide coaching, mentoring, and performance management for administrative staff.
   
2. Office Operations:Oversee the smooth functioning of daily office activities (e.g., office supplies, facilities management, maintenance, etc.).
   Manage office infrastructure, including arranging for repairs, upgrades, or any necessary changes.
   
3. Budget and Resource Management:Handle budget planning and control for administrative expenses.
   Procure office supplies, equipment, and services at competitive rates.
   
4. Policy and Procedure Development:Develop and implement administrative policies, systems, and procedures.
   Ensure compliance with local laws and company policies related to health, safety, and data protection.
   
5. Documentation and Reporting:Oversee the preparation and management of documents, reports, and presentations for management meetings.
   Maintain company records, filing systems, and archives in an organized manner.
   
6. Liaison and Communication:Act as the point of contact for internal and external stakeholders regarding administrative matters.
   Coordinate communication between departments, suppliers, and service providers.
   
7. Event Planning and Logistics:Organize company events, meetings, and business travel arrangements.
   Ensure logistics for conferences, workshops, and training sessions are handled smoothly.
   
8. HR Support (if applicable):Support HR in activities such as onboarding, recruitment coordination, and employee welfare initiatives.
   Maintain employee records, assist with payroll, and handle leave and attendance management.
   

Qualifications:

• Education: A bachelor’s degree in business administration, management, or a related field is typically required.
• Experience: At least 3-5 years of relevant administrative or office management experience is generally preferred. Experience in managing teams or departments is a plus.

Key Skills:

1. Leadership and People Management: Ability to lead, motivate, and develop a team.
2. Organizational Skills: Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment.
3. Communication Skills: Strong verbal and written communication abilities to liaise effectively with colleagues, vendors, and senior management.
4. Problem-Solving: Ability to identify issues and implement solutions quickly.
5. Proficiency with Office Tools: Strong command of Microsoft Office Suite (Excel, Word, PowerPoint), and experience with administrative software.
6. Attention to Detail: Ability to ensure that administrative processes are accurate and compliant with company policies.
7. Financial Acumen: Experience with budget management, cost control, and resource allocation.
8. Time Management: Efficiency in managing time and delegating tasks appropriately.

Established since 1997, Microtac Systems Pte Ltd is a major supplier and installer for access floor systems in Singapore. We are a key solutions provider for the building industry, with our extensive range of products including access floor systems, floor coverings, static control systems as well as carpets and self-levelling compounds

The roles of HR Assistant Manager/Manager include recruitment, compliance with local employment regulations, implementation of HR policies & initiatives and day-to-day HR administration.

Job Responsibilities:

• Lead and manage the entire spectrum of human resources operations
• Handle the full recruitment life cycle, from job postings and candidate sourcing to conducting interviews, managing offers, and onboarding new hires
• Formulate and update HR policies, procedures, and the employee handbook to ensure compliance with company standards and local regulations
• Administer payroll processes, attendance tracking, CPF submissions, and income tax filings to ensure timely and accurate payment
• Manage applications, renewals, and cancellations for work passes
• Oversee contract renewals, confirmation processes, and annual performance reviews.
• Handle employee insurance renewals (WICA,FWMI,etc), government surveys, and statutory claims (NS make-up pay, government paid leave,etc)
• Ad-hoc duties as and when assigned

Job Requirements:

• Diploma/Degree in Human Resources or a related field
• Minimum 3-5 years of relevant HR experience, preferably with full-spectrum HR responsibilities
• Strong knowledge of Singapore's employment regulations and HR practices
• Hands-on experience in work pass applications/renewal preferred
• Ability to work independently
• Strong interpersonal and communications skills

Job Responsibilities:

• Lead and manage a team of insolvency professionals in the day-to-day administration of insolvency and corporate restructuring engagements, ensuring efficient execution and compliance with regulatory requirements.
• Serve as the primary liaison with creditors, regulatory bodies, and other key stakeholders, maintaining effective communication and managing expectations throughout the insolvency process.
• Assist the Liquidator in investigating the financial affairs of insolvent companies, identifying opportunities for asset recovery, and facilitating the distribution of assets to creditors in accordance with legal and regulatory frameworks.

Job Requirements:

• Minimum 2 years of relevant experience
• Able to work independently, multitask, prioritize, and manage time effectively.
• Able to lead a team.

Working Hours:

• Monday to Friday: 9:00 AM to 6:00 PM

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Tan Kian Boon (AJ)

Registration Number: R24123934

AlwaysHired Pte Ltd

EA Licence No: 24C2293

KEY ROLES AND RESPONSIBILITIES

• Establish / optimize infrastructure design and enhance existing processes to meet business goals

• Plan and coordinate the functions of Infrastructure, Network and EUC

• Identify customer and operational needs of multiple on-premises and cloud-based solutions, serving as a subject-matter expert and trusted source to management, supervising and evaluating the performance of assigned staff

• Oversee and deliver reliable IT infrastructure, Network, and EUC operations with established metrics, KPIs and SLOs

• Maintain and evaluate Lifecycle management of infrastructure hardware

• Deliver operational excellence and infrastructure best practices for both on-prem and Azure setup

• Identify hardware, software, external service cost estimates, and resource requirements to meet assigned project scopes and objectives.

• Works closely with internal users, partners to proactively manage all Infrastructure, Network and EUC topics and requests

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Computer Science or Computer Studies or Information Technology or related discipline

• Strong knowledge of hardware and networking

• Minimum 8 years experience

• Ability to work in a team as well as independently

• Ability to communicate across different functions and levels of audiences

• Effective at acquiring an understanding of a problem or situation, with good problem-solving skill.

• Fundamental Cybersecurity knowledge on perimeter defense

• Knowledge in OT setup is an advantage

• Knowledge in architectural and construction industry is an advantage

PREFERRED SKILLS & CHARACTERISTICS

• Independent worker with initiatives, positive attitude and team player

• Good analytical skills and attention to details

• Good verbal and written communication

- conduct daily briefings to company staff

- arrange for monthly events

- in charge of roster deployment for staff

- rapport with existing and walk in customers

- provide the profit and loss report

- conduct trainings to in house staff

- ordering and purchasing of shop necessities

- sourcing for new artistes

• Manage day-to-day operations of a restaurant
• Develop & Manage the Budget to ensure all costs are in line
• Ensure guest satisfaction and Customer Service Action are implemented
• Ensure seamless running of the outlet most efficiently and effectively, delivering the best service standards
• Ensure all staff are well briefed on their responsibilities per company`s standard and given constant supervision and motivation on all aspects of their work.
• Handle customers` feedback and complaints, ensuring that improvements are made accordingly
• Maximise revenue, and opportunities and minimize costs without compromising standards and customers' experience
• To ensure staff hygiene and outlet cleanliness at all times.
• To provide guidance and direction to subordinates, including setting performance standards and monitoring performance.

Responsibilities:

• Develop and execute the company’s business strategies in order to attain the goals of the board
• Provide strategic advice to the board and Chairperson so that they will have accurate view of the market and the company’s future
• Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities
• Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times
• Communicate and maintain trust relationships with shareholders, business partners and authorities
• Oversee the company’s financial performance, investments and other business ventures
• Delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance
• Read all submitted reports by lower rank managers to reward performance, prevent issues and resolve problems

Requirements:

• Proven 7 years experience as Managing Director or other managerial position.
• Demonstrable experience in developing strategic and business plans.
• Thorough knowledge of market changes and forces that influence the company.
• Strong understanding of corporate finance and measures of performance
• Familiarity with corporate law and management best practices
• Excellent organisational and leadership skills
• Excellent communication, interpersonal and presentation skills
• Outstanding analytical and problem-solving abilities

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Strong leadership, motivational and people skills

* Acute financial management skills

We are looking for experienced professionals to join our team as Service Manager and Project Manager in the ICT Solutions domain. These roles will focus on driving customer satisfaction, managing service delivery, and ensuring the successful execution of projects

Responsibilities

• Understand customer requirements and challenges, explore and expand business opportunities, and design service solutions tailored to meet customer needs
• Develop and execute project strategies, including bidding, negotiation, risk management, and delivery plans, ensuring successful contract fulfilment and deliverability
• Oversee maintenance projects, including planning, execution, team management, and ensuring network stability in alignment with regional assurance strategies
• Act as a primary point of contact for customers, handling escalations, coordinating resources during incidents, and driving resolution to ensure high customer satisfaction
• Build high-performance service teams by aligning with customer strategies and fostering collaboration with internal and external stakeholders
• Approve and manage network change plans, monitor their implementation, and ensure results meet quality and compliance standards
• Communicate with key customer stakeholders, including senior executives, to present service value and enhance brand reputation
• Ensure timely revenue recognition and efficient resource utilization while meeting the business and operational targets of service and maintenance projects

Requirements

• Bachelor’s degree in Computer Science, Telecommunications, Business Administration, or related fields, with a strong focus on ICT technologies
• Minimum of 5 years’ experience in service delivery or project management within the ICT industry
• Certification in project management (e.g., PMP) is advantageous
• Exceptional interpersonal and communication skills, with experience in mid-to-senior-level customer engagement
• Availability to work flexible hours, including night shifts and on-call duties, as required by project demands

Interested candidates, who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

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Responsibilities:

• Manage and lead the restaurant team to ensure that all aspects of the restaurant’s operations run smoothly and efficiently.
• Oversee all front-of-house and back-of-house operations, including managing inventory, monitoring food and beverage quality, and maintaining cleanliness and safety standards.
• Ensure that all customers receive an exceptional dining experience.
• Build and maintain strong relationships with customers, vendors, and team members to ensure the success of the restaurant.
• Work closely with the marketing team to ensure the restaurant’s marketing efforts align with the overall business objectives and customer needs.
• Monitor financial performance, including sales, costs and profitability, and develop action plans to address any issues or areas for improvement.
• Train and develop the restaurant team, including conducting regular performance evaluations and providing coaching and feedback to improve performance.
• Stay-up-to-date on industry trends and best practices, and make recommendations for improvements to the restaurant’s operations and offerings.
• Have the knowledge required to participate in the formulation of food and beverage menus of the restaurant.
• Handle disciplinary issues, conducting annual team review and confirmation of staff.
• Ensure the strict compliance by all staff to company’s standard operating procedures.

Requirements

• Degree in Hospitality Management, Business Administration, or related field preferred.
• At least 3-5 years of experience restaurant management or a related field.
• Strong leadership skills.
• Excellent communication skills.
• Demonstrated ability to manage financial operations, including budgeting, forecasting, and managing cost.
• Strong problem-solving skills and the ability to make quick decisions in a fast-paced environment.
• In-depth knowledge of the restaurant industry, including trends, best practices, and regulations.
• Flexibility to work evenings, weekends, and holidays as needed.

Mon to Fri 9am - 5.30pm

Hybrid work arrangement

Position Summary :

This position is to collaborate with key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. Your expertise will contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators

Responsibilities that Define Your Success:

• Collaborate with key stakeholders to strategize and implement effective communication initiatives and strategies, leveraging both digital and traditional platforms while rooted in data-driven insights.

• Master the realm of digital marketing, including end-to-end execution of digital campaigns, media planning, content creation, copywriting, campaign tracking, and comprehensive reviews.

• Be at the forefront of our social media presence, partnering with content leads to design, build, and maintain an engaging online community.

• Demonstrate prowess in analytics tools such as Amplify and Google Analytics, utilizing performance insights to optimize digital marketing efforts and maximize impact.

• Cultivate a compelling Public Relations campaign strategy, crafting engaging stories for our brands and campaigns, writing PR releases, and skilfully interacting with the media and organizing media events.

• Keep ahead of big data insights and social trends, offering thought leadership and innovative perspectives on adopting emerging media platforms and technologies.

• Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

• Brief our design team on non-digital collateral development and oversee the production process to ensure seamless project delivery.

• Exhibit financial acumen by managing allocated budgets with clear trackable deliverables and performance measurements.

• Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

• Embrace additional duties reasonably assigned by management, showcasing your adaptability and commitment to excellence.

Job Requirements:

• Proven track record in digital marketing, with a strong grasp of website analytics, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and Tiktok.

• Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

• Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

• Possess a keen eye for detail, ensuring meticulousness in all endeavours.

• Demonstrate maturity, resourcefulness, and the ability to think strategically.

• Showcase exceptional written and verbal communication skills, adept at conveying impactful messages

• Good experience into B2C industry

• Prior working experience with marketing agency would be added advantage

We are searching for an Assistant Manager/Section Manager, Rostering! You will be part of the (Flight and Crew Rostering) team and will be the providing operational support to Crew Rostering. You will work closely with Crew Operations, Network Planning, IOCC, Cabin Services team, IT, HR, Flight Ops, Ground Operations to meet operational performance standard, crewing of all flights and non-flight duties, while adhering to regulatory requirements.

Job Description

Crew Planning Management

• Ensure that the crewing requirements for each aircraft type is met
• Ensure ANR Compliance in rostering
• Support inaugural flight crewing arrangements, liaising with appointed GHA where required
• Manage leave liability and administrate annual leave exercise.
• Ensure productivity and operational levels are consistently maintained
• Work with Training to support efficient planning of attendees;
• Work with SEP to plan and roster recurrent training classes;
• Ensure timely roster publication, and adherence to established FRMS guidelines;
• Ensure unit costs are minimized and efficiencies are increased wherever possible, both within and across departments. Key performance indicator is cabin crew flying hours, and on-time roster publication
• Provides direction to his/her direct reports, as well as coaching and development, in order to motivate and to keep the team continually engaged
• Support improvement/enhancement projects on rostering system
• Support charter flight crewing arrangements

Crew Operating Pattern (COPs)

• Work with Planning and Administrative Services to finalize the COPs for scheduled flights, inaugural flights and charters.
• Ensure that COPs are reviewed and revised if necessary due to ad-hoc / scheduled changes in a timely manner
• Coordinate with Travel Agency for airfare as well as apply crew visa, when required.
• Set up Crew Rostering system to capture required complement.

Operations Management

• Manage crew queries/feedback and ensure timely follow-up on issues raised.
• Update crew via CSC & Workplace post

Adherence to Regulatory Standards

• Ensures cabin crew rosters are compliant with the ANR and ANO, and also meet with other regulators’/legislated requirements.
• Required to liaise with civil aviation authorities, internal and external auditors, and assists in the preparation for such audits, as well as to implement corrective actions.
• Implementation of ANR rules changes in Crew Rostering System progressively

Others

• Support Crew briefing at induction and graduation
• Perform any other ad-hoc duties as assigned
• Liaised with other system providers to set up rostering system requirement for test run review
• Investigate OR and updates AQD

Requirements:

• Bachelor’s Degree in Management / Business or any relevant discipline
• Minimum 8 years of working experience
• Ability to work under pressure and within tight deadlines on several projects
• Excellent communication skills and experience in working with people at all levels
• Project management skills
• Enjoys and embraces change
• Computer literate, with thorough knowledge of Microsoft Office and rostering systems

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Overview:

In this role, you will be responsible for co-developing, monitoring and evaluation of the strategic initiatives. Working closely with executive leadership, you will analyse trends, opportunities and develop plans to achieve long-term objectives. This role requires a deep understanding of business strategy of our agency, excellent analytical skills, and the ability to lead cross-functional teams to execute strategic plans.

As a Strategy Manager you will play a pivotal role in shaping THKMC's future and ensuring its long-term success. You should possess a combination of strategic thinking, leadership, and analytical skills, along with a keen understanding of the social service and community care sector environment in which the agency operates.

Key Responsibilities:

1. Enabling Growth:

• Lead development & execution of THKMC's strategic plans & initiatives to drive growth & enhance competitive advantage.
• Monitor & evaluate continuously the progress of strategic initiatives, adjusting as necessary.

2. Research:

• Conduct comprehensive Social Service and Community Care (SS&CC) sector research, competitor analysis, and sectoral trend assessments to identify opportunities & threats. Understand how this data could be relevant for THKMC services & operations.

3. Data Analytics:

• Analyse data & perform quantitative analysis to glean insights about THKMC client, caregiver, volunteer & corporate partner populations.
• Use data to understand THKMC positioning in SS&CCA sector & recommend improvements.
• Analyse data (including financial statistics, budgets & forecasts), formulate & test hypotheses, and develop models to quantify feasibility of recommended strategic decisions.
• Identify THKMC strategic initiatives and key performance indicators (KPIs).

4. Cross-Functional Collaboration:

• Lead cross-functional teams, internal and external stakeholders to work cohesively towards achieving strategic objectives.

5. Reporting and Communication:

• Track performance of strategic initiatives. Construct & update THKMC Management dashboard for monitoring & reporting KPIs.
• Prepare Strategic Planning and Transformation (SPT) discussion & presentation papers. Partner Secretariat(s) to table SPT presentations & updates of THKMC Management dashboard
• Work with Head (SPRM) to achieve functional objectives & deadlines.

Requirements:

• Bachelor's degree in business or related field. Post-graduate degree or professional certification would be a plus.
• Minimum 12 years' experience in management consulting, strategic planning, change management and / or business development, with at least 5 years in leadership roles.
• Proficiency in project management principles to oversee execution of strategic initiatives.
• Conversant with Enterprise Design Thinking & Business Process Re-engineering.
• Good working knowledge of Data Science.
• Strong working knowledge of visualization & collaboration tools. Proficiency in Microsoft Office, Power BI & Tableau.
• Expertise in Change Management.
• Deep understanding of Singapore Social Service and Community Care sector.
• Analytical. Independent problem-solving skills.
• Precision, accuracy & high attention to detail in all aspects of work. Strong stakeholder management & interpersonal skills.
• Strong written & verbal communication skills.
• Able to work autonomously & deliver under tight deadlines.