Join us as Chief Risk & Compliance Officer at AIA Investment Management!

This position is accountable for all aspects of financial, investment and operational risk management across the company, facilitates senior management’s understanding of the various types of risks and their inter-relationships; develops and manages the risk management system; seeks information and explanations from senior management; and participates in key decision-making processes as a member of the AIAIM Executive Committee (Exco).

The incumbent will operate as the main point of contact between the Group and the Asset Management company for all risk and compliance related topics.

The Chief Risk & Compliance Officer is responsible for leading the risk and compliance function at AIAIM and overseeing the compliance and risk program under the Governance Framework of AIAIM.

The incumbent will ensure that appropriate second line support is provided to the first line to properly implement the controls (i) embedded within the local policies and procedures as envisaged under the Governance Framework of AIAIM and (ii) reasonably designated to enable AIAIM to demonstrate proper risk governance and controls with the industry best standards and applicable local regulatory requirements.

The incumbent will actively participate in the end-to-end asset management business, including but not limited to investment due diligence process, on-going performance management and valuation methodology and assumptions particularly for private assets. The incumbent will provide constructive challenge to the investment team and implement world-class business practices.

Key Responsibilities

• Advise the Board and the Chief Executive Officer on current and emerging risks to the organization and its business plan.
• Provide guidance and assurance to the ExCo as to the effectiveness of internal control and risk management processes and infrastructure.
• Develop and maintain appropriate risk management and control systems across the company with reference to relevant best practice, legal and regulatory standards.
• Chair the newly constituted Risk Committee, working closely with the Investment & Portfolio Risk Oversight and Business Risk Oversight Committees
• Conduct regular risk assessments on financial, investment and operational risks.
• Support the core business service and continuity strategy, seeking continuous improvements in efficiency, service, and quality.
• Ensure that all staff have development plans with the aim of raising personal capability.

Lead the Compliance and Risk Function – Lead a strong compliance & risk function encompassing the following:

• The provision of compliance and risk support to the Company in line with MAS’ guidelines. In particular, the incumbent shall oversee monitoring and assurance activities including reviewing the actions taken by individuals and/or governing bodies and providing information reporting (both standardized and ad hoc) to any other individual or governing body.The role includes: (a) facilitating senior management’s understanding of the various types of risks and the corresponding inter-relationships; (b) developing, with support from senior management, and managing the risk management system within the Company’s governance framework; (c) seeking information and explanations from senior management; and (d) participating in key decision-making processes as part of the AIAIM Executive Committee.
  The incumbent shall have: (a) direct access to the Board and full access to all employees and Company information necessary to fulfil his or her responsibilities; and (b) a management reporting line to the AIA Group Chief Risk Officer (or his/her designate).
  
• Implementation and administration of a robust risk monitoring program to ensure that all local monitoring activities are properly identified, documented, and performed under a risk-based approach with the monitoring results timely reported in accordance with the relevant local policies and procedures established under AIAIM’s Governance Framework including applicable local regulatory requirements.
• Offer risk management advice to the first line to support the first line to make informed decisions and to anticipate, assess, control, and mitigate risks to which the business is exposed.
• Provide constructive feedback in relation to Investment, Operational, and emerging risk to AIAIM’s Executive Committee and Board to further enable AIAIM to take appropriate follow-up actions in a timely manner.

Oversee Ongoing Investment and Operational Risk Oversight –

• Provide feedback and, where appropriate, acknowledgements to the first line responsible for setting up the corresponding automated controls before such controls are implemented in the production environment.
• Provide feedback and advice to the first line on the due diligence processes and on-going monitoring on investment of private/illiquid assets, trading counterparties, services providers (e.g. custodians, brokers, valuation agents etc.), as well as external fund managers.

Perform Second Line Oversight of Errors & Breaches – Perform second line oversight of the handling and reporting of errors and breaches and coordinate with local regulator(s) in a timely and appropriate manner as and when required while covering the following duties:

• Provide second line feedback on potential risk implications arising from breaches and errors (if any) as well as on the corresponding preventative measures in accordance with the local policies and procedures established under the IGF as well as the applicable local regulatory requirements.
• Manage independent fact-based investigations of errors and breaches in a timely and robust manner as and when required.
• Work with management to put in place appropriate follow-up actions to rectify common breaches (if any) and to avoid recurrence.

Perform Second Line Monitoring of Risks – Perform second line monitoring of risks via the controls embedded within the components of AIAIM’s Governance Framework (i.e. Policies, Procedures, Reporting, Monitoring, Assurance, Certifications and Training) while covering the following duties:

• Perform risk oversight and provide constructive feedback to AIAIM’s Business Risk Oversight function, as well as the Exco, to further enable AIAIM to ensure that the risks identified are closely monitored and appropriately managed on a continual and timely basis.
• Serve as a critical risk oversight function within Exco to ensure that the Board is kept informed of risk exposures on a continual and timely basis.

Collaboration and Communication – Build confident relationships based on trust and reliability with all relevant stakeholders while covering the following duties:

• Work closely with other members of Exco to address compliance and risk-related issues in a timely and appropriate manner.
• Facilitate risk awareness among employees throughout AIAIM considering the relevant standards, policies and procedures established under AIAIM Governance Framework including applicable local regulatory requirements.
• Work closely with the local Legal & Investment Governance team and the Internal Audit team on compliance and/or risk-related issues.
• Work closely with Group Investment Risk and Compliance function on group-wide risk and compliance initiatives.
• Provide second line feedback to Group Internal Audit on investment-related matters.
• Engage with the Group Operational Risk function to address potential enterprise-wide risks as appropriate.

Requirements

• Master’s degree in mathematics, science, accounting, business administration, finance and/or risk management or equivalent (preferred)
• A degree holder in Legal, Risk Management, Business Administration, CFA, or related principles with solid experience in asset management business. For candidates with strong asset management experience, experience in risk management or compliance is not required.
• 15 years of working experience within an asset management business, including front-line and second-line experience.
• Relevant professional experience & designations (e.g., FRM, PRM, CIPM) is an added advantage
• Experience in dealing with regulators is an added advantage.
• Good knowledge and hands-on experience in investment compliance systems is an added advantage.
• Highly motivated self-starter, excellent organizational skills and strong attention to detail, conscientious and flexible good interpersonal and communication skills.
• Ability to handle multiple tasks, plan time and meet deadlines, collaborative mentality, along with the gravitas to work closely with senior stakeholders.

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way!

• Cleaning tasks such as dusting, mopping, sweeping floors, and vacuuming (Building / Office / Toilet)

• Refilling supplies, such as toilet paper and paper towels

• Cleaning spills, broken glass, and other messes up as quickly as possible

• Coordinating duties with other cleaners under the supervision of the supervisor

• Performing maintenance activities related to cleaning such as ensuring bathrooms are sanitary

• Ability to read, write and read in English for logbook report.

Location: 31 Joo Koon Circle

Your role will encompass responsibilities as part of the Management Drives Asia team as well as the MD Global Marketing team, contributing to regional sales and marketing efforts and aligning with global marketing strategies.

Global Marketing:

• Collaborate with the MDI Global Marketing team to align regional marketing strategies with global campaigns
• Develop and localize marketing materials, campaigns, and content tailored to the Asian market while adhering to global branding guidelines

APAC Marketing:

• Develop and execute the MD Asia marketing strategy to enhance brand awareness and positioning in the APAC region
• Manage digital marketing efforts, including social media campaigns, email marketing, search engine optimization, etc. to attract new partners and clients
• Organise and promote events, webinars, and workshops to showcase MD to potential partners and clients

APAC Sales:

• Identify and recruit new MD-certified partners (coaches, facilitators, and trainers) and corporate clients (HR teams, leadership teams) across Asia
• Build and manage relationships with key stakeholders, i.e. MD-certified partners and corporate partners
• Provide training and support to partners to ensure effective use of MD tools and services
• Prepare and deliver compelling sales presentations, proposals, and business cases for prospective clients
• Track and report on regional business development activities, including lead generation, sales conversion rates, and revenue growth

Jobskipedia aims to be the pioneering force in the HR Industry. Be part of the team the redefine the way people connect with opportunities. By collaborating closely with government bodies, it effectively connects jobseekers and employers, ensuring thorough and successful job-matching.

As a Management Executive, you will play a pivotal role in the way we reshape the future.

Roles and Responsibilities

Business Team

• Drive Sales Growth: Conduct the full sales cycle through cold-calling to generate the leads required to maintain a healthy lead pool. Funnel these qualifying leads through the sales pipeline.
• Client Management: Cultivate strong relationship with industry partners by identifying recruitment challenges that can be mitigated through our products and services.
• Lead and Mentor: Be the spokesperson for the company to advice your clients regarding the various recruitment solutions through funding support and outreach programs.
• Driven and Initiate: Be proactive and accountable for the sales KPI. Open to learn the industry knowledge through experiential learning.

Marketing Team

• Marketing Campaigns: Spearhead marketing campaign to generate new business opportunities.
• Strategic Planning: Orchestrate the full strategic planning to set the outline such as objectives and targets of the outreach programs.
• Market Trends: Understand the behaviors of both jobseekers and clients to better tailor these outreaches to the intended audiences. Develop creative campaigns to drive sales growth.

Recruitment Team

• Talent Acquisitions: Shadow the full recruitment cycle: Sourcing, Screening and interviewing of candidates
• HR Analytics: Internalize the pain points for recruiters to better tailor the products and services meet this challenges.
• Project Management: Undertake HR projects that are ongoing to better understand the implementations for employability facilities services.

Benefits and Compensation

• Permanent Role: The role will be offered after two years completion.
• Equity Share Holding: Permanent roles may be offered the possibility of equity sharing based on high performance.

Requirements

• Minimum 2 years of experience in any related field.
• Growth-mindset to take initiative towards career development.
• Able to thrive in fast-paced, dynamic and work independently.
• Capable of bouncing back from challenges and setbacks.
• High growth potential to lead in projects.

Job Description:

We are seeking a highly experienced and responsible Corporate Secretarial Executive to join our team. As the Corporate Secretarial Executive, you will be responsible for managing daily affairs, including administrative tasks, business activities, and communication coordination. This role requires excellent organizational skills, communication abilities, and some marketing experience.

Key Responsibilities:

• Prepare and file statutory documents for the company, ensuring compliance with relevant regulations set by ACRA in Singapore.
• Assist in arranging and coordinating board meetings, shareholder meetings, and prepare meeting minutes and resolutions to ensure transparency and compliance in corporate governance.
• Maintain and update statutory records, including company registration information, director and shareholder details, and shareholding changes.
• Handle the submission of annual returns, financial statements, tax filings, and registration changes to ACRA in a timely manner.
• Collaborate with various departments to ensure smooth internal communication and support daily operations.

Job Requirements:

• Possession of a university degree, preferably in accounting, corporate secretarial studies, or a related field.
• At least 1-3 years of relevant experience in company secretarial work, with a solid understanding of Singapore company laws and ACRA requirements.
• Excellent written and verbal communication skills, capable of effectively communicating with clients and teams in both English and Chinese.
• Detail-oriented with strong organizational and time management skills.
• Proactive, able to work independently, and well-integrated into a team.
• Proficiency in Chinese is preferred, with additional consideration given to candidates who can communicate fluently with Chinese-speaking clients.

Administrative Management:

• Assist in managing daily administrative and business tasks.
• Prepare and present various reports and presentations.
• Manage internal business operations and work reporting.

Company Secretarial Duties:

• Assist the secretarial team in reviewing submissions related to company secretarial work and provide training to the team.
• Manage ongoing company secretarial matters for clients, such as work pass applications, opening bank accounts, and changing signatories.

Client and Regulatory Communication:

• Manage and oversee communication with clients and regulatory bodies (e.g., ACRA/IRAS).
• Ensure timely and accurate submission of required documents and information to regulatory authorities.

Compliance Management:

• Regularly review KYC (Know Your Customer) and CDD (Customer Due Diligence) information for existing clients, particularly high-risk clients, to ensure compliance with regulatory standards.
• Ensure the company and its clients comply with relevant laws and regulations.

Client Relationship Management:

• Maintain regular client relationships, ensuring effective communication and interaction, understanding client needs, and providing support.

Professional Development:

• Attend events and seminars in the company secretarial field to stay informed about the latest industry developments and best practices.

Special Projects:

• Undertake special tasks and projects assigned by management.

Department Leader/Manager (Game Projects)

Salary range: $4000 to $5000
Working hours: Mon – Fri, 8:30am – 10am to 5pm – 6pm(flexible) 7.5 hours/day
Working location: City Hall

Job Description

• Oversee the marketing and development of Trading Card Game (TCG) brands
• Manage and motivate team members, ensuring that members work to their fullest potential and deliver their assigned tasks with highest proficiency
• Motivate and inspire team members, fostering a sense of collaboration and accountability
• Set the team goals within the overall company's goals and objectives
• Cooperate with the team members to plan and execute on the brand strategies to achieve its the desired goals
• Manage team’s budget
• Coordinate with both internal and external stakeholders to drive projects forward

Job Requirements

• Min diploma in any field
• At least 3 years of experience in a leadership or management position
• Open to work on some weekends/public holidays for Company events
• Open to travel overseas for business trips when required
• Knowledge in trading card games

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Executive and invite talented individuals to join us in our mission.

Job Description:

• Develop and implement marketing and business development strategies to achieve assigned sales targets.
• Identify high growth areas and expand School identity in Indonesia, VIetnam, Thailand and Philippines.
• Recruit, train and establish good working relations with agents for student recruitment.
• Establish partnerships with education institution and colleges across different geographical locations.
• Participate in local and overseas exhibitions, open houses, road shows for agent and student recruitment.
• Conduct pre-course counselling for prospective students and attend to enquiries through phone, email and walk-in appointments.
• Work closely with other department stakeholders to support, implement and execute the student recruitment plans.
• Provide administrative and operation support to the Deputy Director of Student Recruitment & Admissions, and Director of Student Recruitment & Admissions.

Requirements:

• Diploma or Bachelor degree qualification in Sales & Marketing or related field.
• 3 years of student recruitment experience in a private education institution.
• Driven by a passion for student recruitment activities, with a strong goal-oriented focus.

Remuneration will commensurate with sales targets.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Threat Prevention Engineer to support our client in Singapore which is a top global investment bank. This role will provide technical expertise and guidance within the Perimeter Security and Threat Prevention (network web proxy and malware detection technologies) domains through the delivery of consulting services for internal clients and projects. As part of the consulting function, the consulting engineer will ensure compliance with security standards, design principles and best practices.

Position Summary:

Threat Prevention Engineer will provide subject matter expertise and consulting to high-profile projects, services, and strategic initiatives to achieve targeted objectives and protect the firm. The individual must possess the ability to analyze and understand a variety of existing and evolving business requirements, interface with technology engagement teams and provide best in class Threat solutions that align to meet business and technology requirements.

Must be a strong engineering minded individual with polished collaboration, written, and communication skills and a proven track record interacting with various levels of management, clients, and technical team members in delivering Perimeter and Threat technical solutions

Key Responsibilities:

Primary responsibilities will be to provide technical consulting for Threat Prevention (Web Proxy) solutions, traffic analysis and transforming the business requirement into PAC file, proxy policy and/or firewall/load balancing policy design. In addition, the engineer will be participating those Threat Prevention infrastructure build, migrate and upgrade initiatives globally rollout each year. The candidate must be a good team player to interface with multiple stakeholders of the project teams and with the ability to manage multiple project engagement, work independently and manage multiple deadlines, priorities among a diverse set of applications and requirements.

Lastly, this engineer will also be a Level 3 point of escalation, technical support for complex change implementations and major incidents related to Threat Prevention domains.

Required Skills:

• At least 7+ years of hands-on experience with large scale, complex network/DMZ environments preferably in the banking and finance industry
• Strong technical knowledge and hands-on experience on network web proxy or Content Filtering including McAfee WebGateway
• Experience of proxy PAC file engineering, network firewall policy /NAT engineering, DLP and malware scanning, local & site load balancing technology is an advantage
• Strong expertise in networking and network security protocols including HTTP, HTTPS, SSH, FTP, Socks, PAC files, DNS, NTP, ANYCAST services, and others
• Experience reporting, searching and or dashboarding data in Splunk
• Advanced networking troubleshooting skills and incident triaging including taking and analyzing traffic packet captures, policy research, traffic logs and system log reviews
• Strong analytical, troubleshooting and problem-solving skills and ability to collaborate with other technical areas to define complex configuration designs
• Experienced in Incident support, including managing high severity/urgent incidents, incident triaging with other network teams and vendors
• Excellent customer facing communication skills for customer support and knowledge of ITIL best practices
• Must be able to communicate at different organizational levels including senior management to provide status updates, deliver requirements and report details at the correct level
• Willing to work some irregular hours based on the needs of project deployment window and the location of clients

Desired Skills:

• B.S. degree in Computer Science, Engineering, Business, or equivalent preferred with at least 7+ years of proven experience in Network Security or CyberSecurity environments
• Experience in Web Content filtering and Threat Prevention technologies such as Bluecoat Proxies, McAfee WebGateway proxies, F5 LTM, F5 SSLO, FireEye, Vontu, McAfee DLP, VMWare NSX defender or similar solutions is highly desired
• Knowledge of web connectivity and proxying technologies, WCCP/ITD, explicit or transparent proxy, reverse proxy
• Knowledge of authentication protocols such as LDAP, Kerberos, IWA, IWA-direct, SSO, Active Directory
• Ability to manage and manipulate large data sets, databases, and reports with high attention to details and data accuracy
• Experience with ITIL processes such as change management, request management and incident management is preferred
• At least one professional level certification in Web Content filtering technologies, Network Security or Networks such as CCNA Security, CCNP, BCCPA, BCCPP, CISSP, CISA, CCSP, CEH

Straits Retail Property Management Services currently manages the following shopping malls in its portfolio: Paragon, The Clementi Mall and The Woodleigh Mall. The Group Marketing Communications team is comprised of 3 teams: 2 mall loyalty programme teams and the Partnerships and International Marketing team. All of whom work closely with the individual shopping mall marketing team counterparts and other stakeholders, to jointly achieve business and marketing objectives.

We are looking for a Senior Manager / Manager to work on the Partnerships and International Marketing portfolio. The candidate will work directly and extensively with both internal and external stakeholders, to drive partnerships and international marketing initiatives, and ultimately acquire loyalty programme members and encourage shopper footfall and spend. The candidate should be able to think and respond on the fly in accordance with market shifts.

Responsibilities

• To develop a pipeline of partnership opportunities and corresponding frameworks and collaboration formats across a variety of prospective industries, including but not limited to: banks/financial institutions, hospitality, lifestyle, payment gateways
• To be well-versed with key target tourist markets and proactively conceptualize corresponding collaborative campaigns to drive the international marketing strategy
• To translate annual partner/international marketing strategies and plans into content schemes, themed initiatives and actionable campaigns to encourage footfall and spend
• To guide and support all malls’ marketing teams for acquisition campaigns and performance reporting

Job Qualifications

• At least 5 years of work experience in business development, partnerships or equivalent, with a degree in Marketing or similar
• A track record of effective identification, securing and management of a network of partners
• Prior relevant experience in execution of luxury marketing initiatives will be advantageous
• Articulate with strong interpersonal and communication skills to liaise with internal/external stakeholders across different levels
• Proactive in follow up. Able to work independently and under pressure in a fast-paced environment.
• Meticulous and detail-oriented

IT Program Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals..

We are currently looking for an IT Program Engineer to join our team in Singapore to support project change requests.

Responsibilities:
- L1 operations & support duties
- Service delivery management for application, servers and network infrastructure
- Apply specific technical skills as required to support Project/Change requests/Systems
- Liaise and follow up on reporting submission for PMO team
- Prepare and organize reporting, documents and correspondence to ensure that management reporting is accurate and timely

Requirements:
- IT qualification and/or relevant work experience
- Basic knowledge and some hands-on experience in IT domains

Additional Information:
- Location: 6 Commonwealth Lane
- Working hours: Regular working hours + rotational standby duty
- Salary range between SGD 44 to 48k per annum, with 14 days of Annual Leave and above market medical coverage / insurance.
- Start off as a 1 year contract with 2 months notice period.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Admissions Executive and invite talented individuals to join us in our mission.

Responsibilities:

• Analyse the applications of prospective students (local and aboard) based on admission policies.
• Responsible for all students’ status on their Student Pass application, appeal, issuance, costs incurred etc.
• Responsible for all Agent application, renewal and update of agent list as required under Skillfuture Guidance Documents.
• Familiar with Immigration Checkpoints & Authority ("ICA") for application cases and handle the creation of SOLAR+ accounts.
• Provide support to recruitment team on preparation of admission documents and hosting student enquiries online and on-site.
• Participate in all student recruitment events, open houses, school fairs, information sessions, exhibitions, school visits and off-campus events.
• Maintain a database of student information, student feedbacks in order to generate student reports whenever required.
• Provide administrative support as assigned by the Admissions Manager, and Director of Student Recruitment & Admissions.

Requirements:

• Diploma or Bachelor degree qualification in Business Administration or related field.
• 2 years of relevant working experience in a private education institution.
• Highly organised, meticulous, able to prioritise and multitask.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

You will be part of our Process + Systems team, adding your leadership expertise + skills to the delivery of Customer + Operational Excellence.

WHAT WILL YOU BE DOING ON A DAILY BASIS?

Your primary objective is to take care about the integration of new Sea Logistics systems into the operational daily work, as well as continuously seek for improvements in existing processes + systems.

• Analyze + design + improve our systems landscape.
• Manage projects for system implementations.
• Balance country systems requirements versus global planning to ensure optimal resource allocation.
• Support 1st and 2nd Level Support by knowledge sharing
• Analyze risks + costs of systems implementation.
• Organize the testing of different systems with all stakeholders.
• Coordinate +establish + moderate workshops with the aim to deliver continuous improvement.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Manager and invite talented individuals to join us in our mission.

Responsibilities:

• Collaborate with the team to drive marketing and business development strategies.
• Identify high-growth areas and expand brand identity in China and beyond.
• Recruit, train, and establish good working relations with agents for student recruitment.
• Establish partnerships with educational institutions and colleges, both locally and overseas.
• Participate in educational exhibitions, open houses, and roadshows for agents & student recruitment activites.
• Conduct pre-course counselling for prospective students and attend to enquiries.
• Collaborate closely with departmental stakeholders to support, implement, and execute student recruitment plans.
• Provide support for other assignments as directed by the HOD and President.

Requirements:

• Bachelor’s or master’s degree qualification in Business Administration or related field.
• 3 years of relevant working experience, preferably in a private education institution.
• Ability to handle confidential information with discretion.

Accountabilities:
1. Learner-Centered Service Delivery: Execute the day-to-day work processes for the smooth delivery of services to SIM GE learners. Support the Supervisor in monitoring the day-to-day work processes for the smooth delivery of services to SIM GE learners.
2. Leadership: Provide guidance to team members to perform their duties effectively and efficiently.
3. Performance Management: Conduct monthly analysis of the team's student interactions through the monthly scorecard; provide training and coaching to team members to improve performance if required.
4. Budgeting and Resource Allocation: Provide inputs for the annual budget of Student Services department.
5. Continuous Improvement and Innovation: Plan, review and supervise improvements on systems and processes to improve the efficiency and effectiveness of Student Services department.
6. Quality Control: Implement check procedure and monitors to ensure that SIM GE student interactions are responded to in accordance to policies, procedures and regulatory requirements. Support and coordinate audits on Student Services department.

Job Requirements:
Academic Education and Work Experience:
1. Preferably degree with at least 3 - 6 years of relevant work experience, including in a supervisory position, within a customer-focused environment, preferably in an education setting
2. Understanding of frontline customer/call centre operations, with knowledge of customer service and enquiry-handling processes
3. Bilingual with good command of spoken and written English
4. Working knowledge of Microsoft Office software

Skills:
1. Excellent interpersonal, communication and presentation skills
2. Good planning and organisational skills
3. Ability to engage effectively with people of diverse background 4. A team player who is able to work with academic staff and administrative support personnel

Personal Attributes:
1. Result-oriented
2. Resourceful
3. Able to work independently and as a member of multiple and varied teams

Network Consultant

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Consultant to provide technical expertise and guidance within the Perimeter Security and Threat Prevention.

Responsibilities:

- Point of contact for the Threat Prevention domain.

- Provide technical consulting on Network web proxy and malware detection technology.

- Migrate and upgrade initiatives global rollout.

- Transform business requirements into proxy policy

- Design firewall and load balancing policy

Requirements:

- Understanding of network DMZ environment

- Knowledge on Network Web Proxy or Web Content Filtering

- Familiar with network security protocols

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Key Responsibilities:

Cybersecurity Risk Assessment & Mitigation:

• Cyber Risk Assessment: Conduct comprehensive cyber risk assessments in support of technology initiatives, identifying IT-related risks and recommending appropriate security controls to mitigate those risks.
• Risk Monitoring & Management: Continuously track and manage risk mitigations and exceptions, ensuring that risk reduction measures are implemented and that monitoring capabilities are integrated into the solutions to detect and respond to evolving threats.
• Compliance & Best Practices: Ensure that all security measures and controls are in compliance with internal policies, industry standards, and regulatory requirements (e.g., GDPR, HIPAA, PCI-DSS).

Network Security Design & Implementation:

• Solution Design: Design High-Level (HLD) and Low-Level (LLD) network security solutions, tailoring the security architecture to meet specific business requirements and security needs.
• Firewall & UTM Solutions: Implement and manage firewall and Unified Threat Management (UTM) solutions, including but not limited to Checkpoint, Fortigate, Palo Alto firewalls, and AWS-based security configurations.
• Encryption & Authentication: Design and deploy robust encryption technologies (e.g., Symantec 12.1.4) and implement two-factor authentication solutions (e.g., RSA Secure ID) to ensure secure access to corporate resources.
• Cloud Security: Manage and secure cloud environments, including AWS firewalls, AWS Shield, and AWS WAF, to safeguard cloud-based assets and services.

Security Incident & Problem Management:

• Incident Management: Respond to and resolve security incidents, monitoring for any unauthorised access, vulnerabilities, or breaches in the network. Investigate the root cause and implement remediation strategies.
• Change Management: Oversee changes in the network security environment, including the installation, configuration, and maintenance of firewalls, load balancers (e.g., F5 LTM/ASM), and proxy servers (e.g., Bluecoat, ZIA, ZPA).
• Proxy & Web Security: Manage and secure proxy servers and web security gateways (WSGA, Websense), ensuring that all outbound and inbound traffic adheres to the organisation’s security policies.

Global Client Support & Collaboration:

• Client Communication: Act as a liaison for global clients, understanding their security requirements and proposing tailored solutions that address their unique needs.
• Client Support: Provide ongoing support for security infrastructure deployed across various client locations, including resolving incidents, handling requests, and managing vulnerabilities.

Security Monitoring & Reporting:

• Network Monitoring: Utilise network monitoring tools (e.g., SolarWinds, CA Spectrum, and E-Health) to proactively identify potential threats and vulnerabilities in the network.
• Reporting & Documentation: Maintain detailed records of risk assessments, security incidents, mitigations, and system configurations. Prepare reports for management and stakeholders on security posture and risk mitigation progress.

Training & Awareness:

• Security Awareness: Educate internal teams and clients on best security practices, risk management strategies, and incident response protocols.
• Continuous Improvement: Stay updated with the latest trends, tools, and technologies in network security, ensuring the company’s security measures remain current and effective.

Job Requirements:

Qualifications:

• Experience: 10+ years of experience in network security, systems security, and risk management, with a proven track record in implementing network security solutions and managing complex security infrastructures.
• Education: Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field (or equivalent experience).
• Certifications:
  • ITIL Foundation (V3 or higher)
  • VMware 6.x or similar (preferred)
  • Relevant certifications in network security such as CISSP, CISM, or CompTIA Security+.

Technical Skills:

• Network Security: Expertise in designing and implementing network security solutions, including firewalls (Checkpoint, Fortigate, Palo Alto), VPN solutions, and UTM.
• Cloud Security: Proficient in securing cloud environments such as AWS, including AWS WAF, AWS Shield, and AWS Firewall management.
• Proxy & Web Security: Experience with proxy servers and web security gateways such as Bluecoat, ZIA, ZPA, WSGA, and Websense.
• Network Monitoring: Hands-on experience with network monitoring tools like SolarWinds, CA Spectrum, and E-Health to ensure security and performance.
• Authentication & Encryption: Strong knowledge of authentication mechanisms (e.g., RSA Secure ID Two-Factor Authentication) and encryption solutions (e.g., Symantec 12.1.4).
• Incident Management & Troubleshooting: Experience in handling security incidents, conducting root cause analysis, and troubleshooting security issues.
• Firewalls & Load Balancers: Expertise in managing firewalls, load balancers (e.g., F5 LTM/ASM), and network configurations to ensure a secure and efficient IT infrastructure.

Soft Skills:

• Analytical & Problem-Solving: Strong analytical skills with the ability to assess complex security risks, identify vulnerabilities, and recommend effective solutions.
• Communication Skills: Excellent written and verbal communication skills to liaise with clients, teams, and management. Ability to explain complex security issues to non-technical stakeholders.
• Collaboration & Teamwork: Able to collaborate with multiple teams, both internal and external, to implement solutions and drive security initiatives.
• Client-Focused: Strong client management skills with the ability to understand and address specific security needs for global clients.

Principal Responsibilities

Analyst will assist Portfolio Managers with building analytical tools to price and risk manage the products we trade. The individual will also supply detailed analytics to support investment themes.

Key Responsibilities

• Responsible for execution and booking of trades and interacting with counterparties
• Generate trading ideas
• Create automated solutions that make existing data collection and signal identification processes more efficient and scalable
• Help monitor real-time trade executions on a daily basis and analyze sector and factor exposure to come up with optimal portfolio hedges

Qualifications/Skills Required

• At least 5 years of relevant experience, ideally an investment banking role or a buyside firm
• Bachelor’s degree preferably in Quantitative finance, Mathematics, Business/Finance, Economics, Computer Science or related fields
• Strong experience in financial modelling experience
• Strong background in financial instruments
• Self-starter and able to work independently
• Proven ability to thrive in a dynamic, fast-paced environment

Helpdesk Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for an Helpdesk Engineer to provide hardware and software support for end users.

Responsibilities:

- Provide hardware and software support for end users and basic servers and networks support.

- Remote access, wi-fi access and video conferencing support.

- Update antivirus, provide remote computing support, network printers etc.

Requirements:

- IT qualification and/or relevant work experience

- Knowledge of Desktop operating systems and infrastructure

Additional Information:

- Location: Marina Bay Financial Center

- Working hours: Monday to Friday, 9 am to 6 pm.

- Annual salary package between SGD 48 to 51k, with 14 days of Annual Leave and above market medical coverage / insurance.

- 12-month contract with 2 months' notice period.

Job Responsibilities

• Design Support: Assisting the Head of Engineering in the design and innovation of data centers, ensuring consistency with the company's design principles.
• Collaboration: Working closely with customers and vendors to address and solve engineering challenges, contributing to solutions engineering efforts.
• Project Management: Supporting the delivery of data center projects, ensuring they meet timelines, budget constraints, and quality benchmarks.
• Innovation: Fostering innovation in the data center design and delivery, leveraging opportunities to enhance the company's platform across the region.
• Leadership and Culture: Demonstrating high personal integrity and professionalism, promoting an inclusive environment and contributing to a high-performance culture within the engineering team and acting as a role model and support the Head of Engineering in leading the team.

Requirements:

• Proven strong experience in data center design and delivery, ideally someone with seasoned leadership experience across engineering and operations in highly reputable data center companies.
• More than 15 years of experience with track record of delivery (design, engineering, project management) and operations of more than 100MW of data center capacity.
• Strong ability to collaborate with cross-functional teams, customers and vendors.
• Excellent project management skills with a focus on quality and efficiency.
• Demonstrated leadership qualities and a commitment to fostering a positive team environment.
• Innovative mindset with a strong drive to enhance engineering solutions.

Other Added Advantage

• Certified Data Centre Professional (CDCP), Certified Data Centre Management Professional (CDCMP), or similar, are highly desirable.

Are you interested in personal growth and exciting career opportunities in an international working environment?

Job Objective

• Provide Technical support to Ship Staff and assist in safe and cost-efficient operation of assigned vessels
• Ensure compliance with companies' strategic goals, compliance and environmental policies

Job Scope

• Manage all activities aimed at keeping managed and owned ships safe, environmentally friendly, efficient and fully operational while meeting Customers service requirements
• Maintain ships within statutory body requirements
• Operate vessels within budget constraints and providing an operating budget
• Implementation of the Quality, Health, Safety and Environment Management policies, procedures and instructions
• Assist in monitoring energy efficiency and environmental performance of the vessels
• Assist in ensuring global emission-related regulatory compliance of the vessels
• Engage with vessels and other stakeholders on daily performance reporting to ensure high data quality of the fleet
• Review vessel’s fleet weather against current passage and weather analyst’s guidance notes
• Perform a voyage analysis against the relevant charter party for that voyage
• Energy saving devices / project installations
• Energy saving devices performance monitoring
• Providing reliable and quality management analytical data using vessel performance software (i.e Bluetracker System, Podium)
• Manage the administration and maintenance content of the system. Ensure that the relevant vessel data is inputted timeously and accurate
• Assist in ensuring emission-related statutory and regulatory compliance of the fleet ie EEXI/EU MRV/IMO DCS/UK MRV(2023) / FUEL EU.
• Ensures ship requisitions are handled timely as per company procedures

Job Requirements

• Degree in Mechanical, Electrical or Marine Engineering, Naval Architecture or equivalent, or Chief Engineer’s qualification
• 2 years of sailing experience as Senior Officer, or 2 years of shore experience as a superintendent with a ship management/owning company
• Preferably experienced on geared bulk carriers
• Good knowledge of vessels’ technical requirements and voyage regulations
• Good project management & organisational skills
• Good negotiation skills
• Good people management skills and teamwork
• Fluency in English and use of computers

Jobs Description:

• Assist superior in handling and managing a portfolio of clients in providing corporate secretarial agent services
• Handling client acceptance and compliance checks such as CDD
• Assist in conversion of XBRL
• Assist in company incorporation, registration of branches, representative offices, striking-off of companies and other ongoing corporate secretarial matters
• Assist in preparing directors' and shareholders’ minutes of meetings and resolutions for specific transaction
• Filing of returns and statutory information using ACRA Bizfile
• Ensure compliance with relevant statutory and regulatory requirements
• Assist in timely billing and collection
• Handle ad-hoc assignments as requested by the superior from time to time.

Requirement:

• A diploma or degree in Business Administration, ICSA, LLB, or other relevant qualifications.
• At least 1 year of experience in handling corporate secretarial work with any corporate service provider is desirable.
• The ideal candidate should be able to prioritize tasks, work under pressure, meet deadlines, and handle clients professionally. He/She must be a team player with a positive work attitude, capable of multitasking and thriving in a fast-paced environment. Additionally, the candidate should be able to work independently, demonstrating a strong sense of responsibility and initiative.Positive, organised, meticulous, good time management and good team player.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Helpdesk Engineer proficient in iOS and Microsoft 365 in Singapore to support our banking client.

Key Responsibilities / Requirements:

• Provide hardware and software support for end users and basic servers and networks support
• Remote access, wi-fi access and video conferencing support
• Update antivirus, provide remote computing support, network printers etc.
• Possess at least 3-4 years of relevant experience in IT Support / Helpdesk
• Knowledge and understanding of ITIL (advantage if certified)
• Knowledge or experience troubleshooting DNS / DHCP
• Experienced in ServiceNow
• Troubleshooting experience in Apple iOS & Microsoft M365 is required
• Proficiency in Basic tools within Windows 10/11 (Performance Monitor, Resource Monitor, Event Viewer, Device Manager, Task Manager, Command Prompts)
• Good communication skills in English and presentable to customer
• Work Location: Marina Bay Financial Center Tower 2, 10 Marina Boulevard, Singapore 018983
• Availability: Able to start work in 1 month or less notice

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the role

As a Facilities Management team Leasing Executive (Residential) for Knight Frank, you’ll be instrumental in ensuring our residential communities are well-maintained and thriving. This role puts you at the forefront of managing tenant relationships, lease negotiations, and community satisfaction, fostering a seamless living experience for residents. If you’re passionate about residential real estate, excel at maintaining high occupancy rates, and enjoy creating positive tenant experiences, this role offers a rewarding opportunity to grow within a respected real estate leader.

This role is perfect for someone ready to enhance the residential leasing experience, utilizing their expertise to contribute to Knight Frank’s high standards in property management. If you thrive in a dynamic environment and are excited about residential real estate, we’d love to hear from you!

What you will be doing:

• Lease Management: Oversee leasing activities, including the preparation of Letters of Offer and Tenancy Agreements, and collaborate with solicitors on lease documentation.
• Budgeting & Reporting: Prepare annual budget forecasts and generate monthly management reports to track performance and support strategic decision-making.
• Market Research & Occupancy Strategy: Stay updated on residential trends, constantly reviewing tenant mix and occupancy strategies to maintain a high occupancy rate.
• Resident Relations: Build and nurture positive relationships with residents, addressing tenancy matters such as move-ins, compliance, and maintenance promptly and professionally.
• Financial Management: Manage residential rental income and arrears, working closely with the Finance team on billing, deposit refunds, and related financial matters.
• Authority Liaison: Coordinate applications and liaise with relevant authorities on lease-related matters, ensuring compliance and a smooth leasing process.

What we’re looking for someone who’s:

• CEA Qualified: Holds the necessary qualifications to be registered with the Council for Estate Agencies (CEA).
• Experienced in Real Estate: Has a Diploma in Real Estate or a related discipline, with at least 5 years of experience in residential leasing or property management.
• Skilled in Negotiation & Marketing: Strong in lease negotiations and able to engage effectively with a diverse range of tenants and stakeholders.
• Detail-Oriented & Analytical: Meticulous in documentation, with solid financial analytical skills for managing budgets and lease-related finances.
• Proactive & Resident-Focused: Brings excellent interpersonal skills to foster positive resident relations and address their needs efficiently.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

Principal Responsibilities

• Work with Senior Portfolio Manager to develop, implement and execute investment strategies.
• Manage live portfolio risk daily to ensure the portfolio operates within defined risk limits.
• Research new investment ideas, building investment thesis or models.
• Hands on trading and execution.

Qualifications/Skills Required

• Bachelor or Master degree
• Experience with in a selected asset class, product, or region, demonstrating ability to develop, implement and execute investment strategies.
• Good communication skill to ensure efficient and smooth team collaboration

Responsibilities:

• Support the head of research in formulating real estate strategy for the REIT’s balance sheet assets and fund vehicles
• Collect and prepare macroeconomic and real estate research materials as necessary
• Conduct research and analysis on Asian real estate markets, prepare presentations
• Provide analysis for pitchbooks, and support related capital raising for real estate funds
• Produce written papers on topical real estate related issues

Requirements:

• Bachelor degree with major in either economics, finance, statistics, mathematics, real estate, or business
• A keen interest in real estate markets is an advantage but not essential
• Strong analytical and numerical skills
• Excellent excel spreadsheet and PowerPoint skills
• Strong communication and writing skills in English
• Good presentation and interpersonal skills
• Able to multi-task, a fast learner with a positive attitude
• Dynamic, flexible and teamwork player