Job Duties:

• Ensure consistent quality of food and beverages for all customers.

• Provide excellent customer service at the counter.

• Adhere to health, safety, and sanitation guidelines to maintain hygiene standards.

• Maintain cleanliness of preparation and counter areas.

• Handle cash transactions.

• Plan, recruit, and schedule monthly duty rosters for drink stall staff.

• Submit staff attendance and leave records to the office for payroll processing.

• Analyze the cost of goods sold and ensure staff meet monthly KPI sales targets.

• Review financial transactions such as budgets and payroll records.

• Manage service performance and employees during shifts in the absence of the Outlet Manager, including training, providing support during busy periods, addressing customer complaints, and maintaining positive relationships with the store to ensure maximum customer satisfaction.

• Act as the primary point of contact for customers, ensuring consistent and fair handling of customer complaints and adherence to company policies.

• Follow closing procedures in accordance with company policies and procedures to minimize financial risk.

• Foster two-way communication and cultivate an environment of ownership, motivation, and teamwork.

• Manage day-to-day food and beverage operations within budgetary guidelines and to the highest standards.

• Design exceptional menus, purchase goods, and implement necessary improvements.

• Conduct monthly inventory in the designated store.

• Perform other ad hoc duties assigned by the Manager.

Requirements:

• Minimum 2 years of experience working in a coffee shop environment.

• Willingness to work long hours and weekends.

• Up-to-date with food and beverage trends and best practices.

• Proficiency in various computer software programs (MS Office, restaurant management software, POS system).

• Experience in handling customers and resolving problems efficiently.

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility

We are looking for talented individuals to join our team and develop as next generation leaders. If you are keen to learn and develop your career with us, apply now!

Job Description

• You will be paired with an experienced staff member to observe and learn.
• You will learn about the company's Policies, Processess and Protocols.
• You will be required to complete assigned tasks and assist in day-to-day operations.
• Participate in meetings and other learning opportunities.
• Preparing reports, documents and updating records.
• Learn to handle conflict resolution

What we are looking for

• Leadership, problem solving and interpersonal skills
• Energy, enthusiasm and willingness to learn
• Time Management, honesty and reliability
• Willing to take on new challenges
• A team player with a positive attitude

Requirements

Degree or Diploma in any Discipline

Recent Graduate

Working Hours

Mon – Fri : 0830 to 1730

Saturday : 0830 to 1230

- Assist in ensuring smooth, efficient and timely execution of all day-to-day operational process including but not limited to conduct site inspections, provide training, prepare operations reports and other administrative duties.

- Assist in operations on ground as and when required.

- Required 24/7, fast reaction, high reliability and flexibility.

- Might have rotating shift (Morning/Night Shift).

Responsibilities:

Operations Department

• Managing Singapore's local imports and exports as well as global cross-trade shipments related to the tank container business.
• Responsible for system updates, documentation (e.g. invoices, bills of lading, etc.), and operation control.
• Liaise with the internal department, agents, hauliers, depots, freight forwarders, shipping line, shippers, and consignees to ensure smooth shipment until tanks are returned to the assigned destination.
• Undertake other ad hoc duties and initiatives as assigned by the supervisor or as needed for the efficient functioning of operations.

Sales Department

• Costing and Pricing Support
• Administrative Support
• Report Generation & Data Management

Tank Container Management Department

• Monitor and update the portfolio of tank containers under management assigned, and liaise with the Sales Department for effective tank container movement.
• Liaise with the internal department, agents, customers, hauliers, and depots to ensure proper tank container allocation and smooth release of tank containers.
• Manage tank container EOR Approval and depot invoice verification.
• Support on tank container M&R and depot-related matters.

Requirements:

• Good academic qualifications and demonstrated performance
• Fluent in English and Mandarin
• Detail-oriented with strong data analytics, reporting, financial literacy, and strong communication skills
• Thorough knowledge of MS Office and corporate governance
• Ability to prioritise multiple tasks and work effectively under tight deadlines
• A good team player who can collaborate well with various stakeholders globally
• Proactive, self-motivated professional who enjoys working in a dynamic environment

We are looking for people, who are passionate about education and nurturing young children, to join our team! If you are cheerful, optimistic and loves children, come join us!

Positions available: Management Trainee

Selected candidate will learn and cover various roles (e.g. Student Care Teacher, Chinese Language Teacher, Assistant Centre Head) in our schools (PlayFACTO Schools @ Tampines Central, Bedok Reservior, Serangoon Central). A suitable permemant role will then be allocated within a year, where the salary may be reviewed correspondingly.

Requirements:

• Diploma in Education/Teaching/Business Management with minimum of 1 year of working experience in the education industry.
• Proficient in MS Office (Word, Excel and PowerPoint).
• Good communication (written and spoken), interpersonal and leadership skills.
• Diligent, meticulous, organised and able to multi-task.
• Possess a passion for working with children.

We seek you understanding that only shortlisted candidates would be contacted.

Job Objectives/Job Summary:

As a Project Manager/Senior Project Manager, he/she is expected to coordinate, develop and implement project plan. He/she has to allocate and manage project resources according to the approved plan. He/she has to analyse the actual performance against the project target and develop close rapport with the clients and consultants as well as work closely and co-ordinate with vendors and sub-contractors before and during project implementation.

Responsibilities/Duties:

• Project management, coordination, implementation, execution, control and completion of specific projects.
• Assemble, coordinate project staff and provide direction and support to project team.
• Delegate tasks and responsibilities to appropriate personnel.
• Manage project resource allocation.
• Plan and schedule project timelines.
• Constantly monitor and report on progress of the project to all stakeholders.
• Present reports defining project progress, problems and solutions.
• Implement and manage project changes and interventions to achieve project output.
• Identify and resolve issues and conflicts within the project team.
• Develop and deliver progress reports, proposals, requirements documentation and presentations.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Coach, mentor, motivate and supervise project team members and contractors and influence them to take positive action and accountability for their assigned work.
• Attend site meeting and liaise with site staff, supervisors, foremen and suppliers.
• Adhoc assignments.

Job Specifications/Requirements:

• Degree / Diploma in Architecture / Civil / Structural / Electrical / Mechanical Engineering.
• 3 to 5 years of working experience in related industry with relevant site experience.
• Must have working experience in Additions & Alterations (A&A) works in commercial building upgrading project.
• Must have comprehension for written or verbal graphic instructions.
• Must possess good troubleshooting skills and excellent problem solving skills.
• Must be a good monitor and decision maker.
• Good team player and customer-focused with excellent communication skills.
• Able to work independently with minimum supervision and under pressure.
• Must be self-motivated.

Suitable candidates will have the opportunity to work in island-wide projects.

Job Objectives/Job Summary:

As Project Engineer, he/she has to plan, develop and manage any project that is construction based. He/she has the duty of facilitating the construction designs and ensures that these designs are implemented with utmost safety and that the whole process flows efficiently. He/she has to ensure that the materials in use are safe and that the methods being used are appropriate.

Responsibilities/Duties:

• Assist Project Manager in site supervision.
• Responsible for planning, scheduling, forecasting, conducting and coordinating the technical and management aspects of projects.
• Managing and planning the construction project.
• Assist in project tendering, budget for the project within an estimated cost.
• Controlling the cost of the materials and labor.
• Coordination and checking of engineering deliverables.
• Attend site meeting, inspection and monitoring of project progress.
• Liaising and coordinating with all parties involved in the projects such as consultants, main contractors, sub-contractors, suppliers, local authorities, environmental agencies and federal entities etc to ensure successful implementation of the project.
• Monthly project status reports and change orders.
• To manage the daily operation of the project execution.
• Arm their juniors with relevant information on construction.
• Advising the workers on the construction process and addressing their concerns.
• Solving construction problems as soundly as possible.
• Acting as the quality control and assurance to ensure that the project objectives are met.
• Ensure that all the construction safety rules and regulations are being observed.
• Obtaining the construction materials and verifying them.
• Scheduling the construction work of the day.
• Laying down the preferred construction methods.
• Ensuring that the project starts on time and ends within the estimated duration.
• Ad-hoc assignments.

Job Specifications/Requirements:

• Degree in Mechanical / Electrical / Civil & Structural Engineering.
• Have prior 1 year working experience in construction industry.
• Experience in Additions & Alterations (A&A) works in commercial building upgrading project will be an advantage.
• Must have comprehension for written or verbal graphic instructions.
• Must possess good communication skills.
• Relevant site experience.
• Knowledge in Microsoft office (Excel, Word).
• Knowledge in air-conditioning, ducting, piping, etc and have testing & commissioning experience (for Mechanical field).
• Must have ability to write / understand engineering reports.
• Have excellent problem solving skills
• Good team player and customer-focused with excellent communication skills
• Able to work independently with minimum supervision.
• Able to work under pressure with high initiative.

Selected candidates would have the opportunity to work islandwide projects located in Singapore.

Job Objectives/Job Summary:

As Project Engineer, he/she has to plan, develop and manage any project that is construction based. He/she has the duty of facilitating the construction designs and ensures that these designs are implemented with utmost safety and that the whole process flows efficiently. He/she has to ensure that the materials in use are safe and that the methods being used are appropriate.

Responsibilities/Duties:

• Assist Project Manager in site supervision.
• Responsible for planning, scheduling, forecasting, conducting and coordinating the technical and management aspects of projects.
• Managing and planning the construction project.
• Assist in project tendering, budget for the project within an estimated cost.
• Controlling the cost of the materials and labor.
• Coordination and checking of engineering deliverables.
• Attend site meeting, inspection and monitoring of project progress.
• Liaising and coordinating with all parties involved in the projects such as consultants, main contractors, sub-contractors, suppliers, local authorities, environmental agencies and federal entities etc to ensure successful implementation of the project.
• Monthly project status reports and change orders.
• To manage the daily operation of the project execution.
• Arm their juniors with relevant information on construction.
• Advising the workers on the construction process and addressing their concerns.
• Solving construction problems as soundly as possible.
• Acting as the quality control and assurance to ensure that the project objectives are met.
• Ensure that all the construction safety rules and regulations are being observed.
• Obtaining the construction materials and verifying them.
• Scheduling the construction work of the day.
• Laying down the preferred construction methods.
• Ensuring that the project starts on time and ends within the estimated duration.
• Ad-hoc assignments.

Job Specifications/Requirements:

• Degree in Mechanical / Electrical / Civil & Structural Engineering.
• Have prior 1 year working experience in construction industry.
• Experience in Additions & Alterations (A&A) works in commercial building upgrading project will be an advantage.
• Must have comprehension for written or verbal graphic instructions.
• Must possess good communication skills.
• Relevant site experience.
• Knowledge in Microsoft office (Excel, Word).
• Knowledge in air-conditioning, ducting, piping, etc and have testing & commissioning experience (for Mechanical field).
• Must have ability to write / understand engineering reports.
• Have excellent problem solving skills
• Good team player and customer-focused with excellent communication skills
• Able to work independently with minimum supervision.
• Able to work under pressure with high initiative.

Selected candidates would have the opportunity to work islandwide projects located in Singapore.

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

Job Objectives/Job Summary:

As a Project Manager/Senior Project Manager, he/she is expected to coordinate, develop and implement project plan. He/she has to allocate and manage project resources according to the approved plan. He/she has to analyse the actual performance against the project target and develop close rapport with the clients and consultants as well as work closely and co-ordinate with vendors and sub-contractors before and during project implementation.

Responsibilities/Duties:

• Project management, coordination, implementation, execution, control and completion of specific projects.
• Assemble, coordinate project staff and provide direction and support to project team.
• Delegate tasks and responsibilities to appropriate personnel.
• Manage project resource allocation.
• Plan and schedule project timelines.
• Constantly monitor and report on progress of the project to all stakeholders.
• Present reports defining project progress, problems and solutions.
• Implement and manage project changes and interventions to achieve project output.
• Identify and resolve issues and conflicts within the project team.
• Develop and deliver progress reports, proposals, requirements documentation and presentations.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Coach, mentor, motivate and supervise project team members and contractors and influence them to take positive action and accountability for their assigned work.
• Attend site meeting and liaise with site staff, supervisors, foremen and suppliers.
• Adhoc assignments.

Job Specifications/Requirements:

• Degree / Diploma in Architecture / Civil / Structural / Electrical / Mechanical Engineering.
• 3 to 5 years of working experience in related industry with relevant site experience.
• Must have working experience in Additions & Alterations (A&A) works in commercial building upgrading project.
• Must have comprehension for written or verbal graphic instructions.
• Must possess good troubleshooting skills and excellent problem solving skills.
• Must be a good monitor and decision maker.
• Good team player and customer-focused with excellent communication skills.
• Able to work independently with minimum supervision and under pressure.
• Must be self-motivated.

Suitable candidates will have the opportunity to work in island-wide projects.

About Cynapse

Cynapse is an awarded AI Software Product company specializing in Enterprise-grade Vision AI in highly challenging environments. Our software platform is leveraging cutting-edge cloud/on-premises/edge platforms, advanced computer vision algos, advanced ML concepts & models and more.

The company is led by globally renowned experts who previously headed large groups at Microsoft and Intel. The company HQ is located in Singapore (One North Area) and operates in over 10 countries.

Cynapse is looking for a talented and highly motivated Project Management Officer (PMO)/Quality Assurance (QA) Intern to join our team that delivers challenging, enterprise-scale Video Content Analytics solutions to global customers. You will conform to high standards of project planning and management, working in a cutting-edge, dynamic and professionally challenging environment.

Successful interns may be offered a full-time permanent position at cynapse at the end of the internship period.

Responsibilities
The selected candidate will be involved in one or more job items listed below, depending on management decision:

• Supporting the planning and delivery of Vision AI Software Projects/Programs in Singapore and other countries
• Support multiple ongoing projects
• Assist with the project planning, resourcing and scheduling
• Assist in ensuring that projects are delivered on time, and provide timely reports on project status and activities Assist in requirements gathering and validation, solution development and testing, deployment, UAT and solution commissioning
• With guidance, perform usage tests on software thoroughly, identifying bugs and defects.
• Evaluate different functionalities and aspects of the product and generate reports.
• Assist in communicating and managing vendors, sub-contractors, partners and other stakeholders
• Follow the company PM best practices
• Work in an Agile environment (SCRUM)

Qualifications

• Completed at least 1 year of studies as part of a Diploma/Bachelor/Master in one of the following subjects: IT/Engineering/project management
• At least 6 months of experience in managing or delivering IT project/s
• Some Experience with vendors and partner management
• Analytical Thinking
• Innovative, motivated and a quick learner, attention to detail, curiosity, and passion for technology
• Bonus: Technical background/experience with software development

Benefits

• Unique opportunity to work with a talented global team on cutting-edge technologies
• Informal and exciting work environment with flexible hours

Job Types: Full-time, Internship

Contract length: 6 months

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday

Work Location: In person

JOB DECRIPTIONS:

• Develop and implement marketing strategies, identify and evaluate business opportunities and foster strong customer relationships
• To be responsible for the planning and implementation of our new product’s launching activities
• To liaise and negotiate with local market personnel & buyers and suppliers directly for products procurement
• To build and strengthen the relationships with buyers, retails personnel and relevant parties to ensure smooth operations of business
• Developing a solid and trusting relationship and communication between major key clients and company
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Provide timely and regular feedback on market spices availability, procurement from various countries to support growth and expansion.
• Evaluate current inventory and make suggestions for continuous improvement based on market research and understanding of the purchasing habits consumers
• Establish new sourcing networks and strengthen existing supplier relationships for goods desirable to our customers
• Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
• Performs other job-related duties as assigned by Company

JOB REQUIREMENTS:

• Minimum Bachelor Degree in Business or related discipline
• Minimum 5 years of experience in B2B sales, wholesale brand consumer products with a preference for the industry
• Preferably with experience in wholesale/retail packaging and good knowledge in Wholesale SPICES products distributions through various channels
• 2A/2B/ Class 3 compulsory
• Preferably posses own transport. Required to travel from time to time
• Field work required. Need to do delivery if driver is off / medical leave or urgency of goods when required
• Willing to do rotating shift work and flexibility to work late evenings
• Able to work longer hours. Must work on weekends/PH. Strictly off on week days
• Able to withstand considerable exterior noise and extreme temperature fluctuations in warehouse
• Good knowledge of products distributions through various wholesale and retail channels
• Ability to work well in a fast-paced environment and meet deadlines

*This role is an outsourced role from an IT Company, providing services to Banking sector.

Overview:

To be successful in this role, you should possess the quality of a Business Analyst who is savvy in providing technical solutions to our clients. You would also work closely with the client’s project development team and internal/external stakeholders to track and implement solutions that relates to quality or process improvements.

Candidate is also responsible to ensure that the daily activities are in compliance with Company’s Credo and business policies. He/she reports to the Team Leader and carry out leading functions of the department.

Key Area of Responsibilities (KAR):

• Conduct detailed business requirement gathering and use case analysis.
• Create comprehensive Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Map and optimize business processes, assessing feasibility and benefits of proposed solutions.

Plan and promote user tasks in UAT.

• Monitor task progress, manage risks and issues, and provide resolution support.
• Collaborate with stakeholders to ensure alignment and success of project goals.
• Test schedule planning, test scenario creation, test environment preparation, data preparation, etc.
• UAT issue management (managing tickets) and tracking till solving them
• UAT progress monitoring and reviewing the results
• Regular reporting to Cross Functional PMO and Area PM

Plan and promote user task in MIGRATION.

• Planning of migration schedule and control of migration related tasks such as data mapping, data cleansing, etc.
• Conduct a migration rehearsal and list up issues and consider how to handle them
• Monitor the progress of migration and manage issues, working closely with IT and business user members.
• Regular reporting to Cross Functional PMO and Area PM

Plan and promote user tasks for EUC/RPA/Tools.

• Planning and Leading User owned EUC/RPA/Tools as an User Task PMO.
• Planning of whole schedule such as Pre-Study/ Design/CD/UT/IT/ST/UAT both of existing and new development EUC/RPA/Tools.
• Monitor the progress of the user task and manage issues, working closely with IT and business user members.
• Lead development team such as giving instruction, resource management, issue solving.
• Regular reporting to Cross Functional PMO and Area PM

Plan and promote user tasks in USER SUPPORT.

• Developing plan of assigned user tasks in the following areas: UAT, Training, Business Rehearsal, Migration, Customer Relation, BCP Creation, Regulation/Procedure Revision
• Progress management of assigned user tasks
• Issue management of assigned user tasks (including other roles (e.g. manage issues raised by developers)
• Regular reporting to Cross Functional PMO and Area PM
• Any other duties related to this role.

Requirements:

1. User Task (UAT)

• Experience in planning UAT such as creating UAT plans, developing UAT schedule, bridging communication among multiple stakeholders, etc.
• Experience in executing UAT such as monitoring progress, UAT issue solving, test result validation, etc.
• Experience in core banking system projects including accounting system from user side
• Business knowledge in Trade area
• Willingness to undertake travel within the APAC region
• Mindset to not fear challenge / undertake risk

2. User Task (Migration)

• Hands-on experience of migration such as migration planning and implementation. (i.e. Transaction information, Fee Charge table applied to each customer)
• Experience in core banking system projects including accounting system from user side
• Business knowledge in Trade area
• A person who can manage complicated, multiple data without overlooking
• A person who can judge integrity of several plans
• Willingness to undertake travel within the APAC region
• Mindset to not fear challenge / undertake risk

3. User Task (EUC/RPA/Tools)

• Hands-on experience of RPA (UiPath), MS Access, Excel macro development.
• Business knowledge in Trade area
• System implementation experience of CGI
• Willingness to undertake travel within the APAC region

4. User Task (User Support)

• Planning and control experience in user tasks as follows: Training, Business Rehearsal, Customer Relation, BCP Creation, Regulation/Procedure Revision
• Experience in supporting big projects like core banking projects or bank industry projects
• Experience in core banking system projects including accounting system from user side
• Business knowledge in Trade area
• Willingness to undertake travel within the APAC region

5. Others

• Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork skills.
• Ability to work independently and collaborate in a team environment.
• Strong organizational and time management skills.
• Certification in business analysis (e.g., CBAP, PMI-PBA) is advantageous.
• Strong communication and interpersonal skills to engage with stakeholders effectively.
• Willingness to travel within the APAC region as required
• Has experience working in banking projects or banking industry
• Able to commence work within short notice

Requirements:

• Degree in Electrical engineering
• Minimum 2 to 5 years Electrical Installation experience in Greenfield projects.
• A self-starter with the ability to work independently, as well as in a team.
• Should be highly motivated and able to work under tight schedule.

Responsibilities:

• Plan and schedules works with reference to contractual schedules
• Coordinate goods delivery with suppliers and installations works with sub-contractors as required
• Attend to all operational matters related to the daily running of the project
• Liaise with customers/consultants/project managers concerning approval of plans and drawings, acceptance of work, progress of work, problem solving, etc.
• Attend site meetings and inspections, report regularly on progress and monitor project schedule
• Update As-Built Drawings
• Testing and Commissioning of the completed installations with Customers/Consultants/Sub-Contractors
• Co-ordinate with customers/consultants/project managers to handover completed project with O&M Manual.

Responsibilities:

• Organize and execute assigned business projects on behalf of clients (recruiting, payroll, promotional campaigns, etc.) according to client’s requirements
• Meet with assigned clients when needed and perform an initial assessment of a problematic situation
• Collect information about the client’s business through a variety of methods (shadowing, interviews, surveys, reading reports, etc.)
• Analyze and interpret data to unearth weaknesses and problems, and comprehend the causes
• Formulate recommendations and solutions with attention to a client’s wishes, capabilities, and limitations forming concise reports
• Present findings and suggestions to clients with ample justification and practical advice
• Develop detailed business plans to drive small or radical changes
• Assist the client in implementing the plan and resolve any occasional discrepancies
• Provide guidance for any occurring problems and issues

Requirements and skills:

• Proven experience as a business consultant or equivalent
• Knowledge of diverse business matters such as IT, Marketing, HR, etc.
• Proficiency in MS Office
• Familiarity with a wide selection of business management software (CRM, ERP, etc.) and databases
• Outstanding communication and interpersonal skills
• Analytical mind with excellent data collection and analysis skills
• Aptitude in creative problem-solving
• BSc/BA in business administration or relevant field; MSc/MA in a specialized business field will be an advantage
• Certified Management Consultant is a plus
• Candidates with prior experience in a cold storage environment will be given preference.