The College of Integrative Studies (CIS) at Singapore Management University (SMU is seeking to make up to two tenure-track appointments (at the Assistant, Associate, or Full Professor levels) in Sustainability to help us shape the future of Sustainability research from various discipinary and interdisciplinary approaches. We are interested in applicants in either STEM or non-STEM backgrounds using interdisciplinary approaches and methods, with expertise in areas such as climate science, environmental adaptation and resilience, nature-based solutions, sustainability metrics and indices, climate finance and economics, sustainable urban transport systems, environmental justice, orand the behavioural science of climate policy adoption.

Senior candidates with a track record of leading international teams in externally funded research programmes are especially encouraged to apply. Strong candidates at the Associate or Full Professor levels will be considered for tenure upon appointment.

Candidates should have a PhD degree and/or postdoctoral experience in any of the following disciplines: Conservation Science, Environmental Science, Sustainability Science, Geography, or a closely related discipline.

The CIS delivers the University's Core Curriculum and also offers a suite of programmes including Singapore's first and only individualisable major at the undergraduate level, a Master’s in Sustainability, as well as interdisciplinary Master’s and Ph.D. programmes in Asian Urbanisms.

CIS is an interdisciplinary research hub and we have identified urban sustainability as one of our key research areas. Our faculty includes several colleagues working on urban heat, disasters, water security, sustainability communication, risk and mitigation policies, among other areas.

Applicants should be able to:

• Design and deliver courses that will be delivered as part of the Masters in Sustainability and Master’s and PhD programmes in Asian Urbanisms
• Attract and supervise postgraduate research students
• Mentor Undergraduate students in CIS’ Bachelor of Integrative Studies programme
• Contribute to undergraduate teaching for the SMU Core Curriculum, such as in the Technology and Society course baskets, (see:​​ https://cis.smu.edu.sg/core-curriculum/overview)
• Conceptualise and execute high-quality research, and develop grant applications, on urban-related issues in Asia, broadly defined
• Participate actively in the research and educational communities at SMU, and contribute to at least one of the university’s three areas of strategic priority: Growth in Asia, Digital Transformation, and Sustainable Living
• Contribute to the dynamic intellectual life of CIS, as well as to interdisciplinary dialogue and exchange with colleagues from other Schools (such as Computing and Information Systems, Economics, Law, Business, and the Humanities and Social Sciences)

Application procedure

We invite candidates to submit a cover letter, curriculum vitae, teaching statement, research statement, two samples of written work published in English, and evidence of teaching effectiveness (such as student evaluations). Applicants should also arrange for three academic references to be sent directly to [email protected].

SMU is committed to fostering diversity and cultivating an inclusive work environment. Applications from women and minorities are particularly encouraged.

The College of Integrative Studies (CIS) at Singapore Management University (SMU is seeking to make one tenure-track appointment (at the Assistant, Associate, or Full Professor level) in the area of interdisciplinary Urban Studies, broadly construed.
Senior candidates with a track record of leading international teams in externally-funded research programmes are especially encouraged to apply. Exceptional candidates at the Associate or Full Professor levels will be considered for tenure upon appointment. The CIS delivers the University's Core Curriculum and also offers a suite of programmes including Singapore's first and only individualisable major at the undergraduate level, a Masters in Sustainability, as well as interdisciplinary Master’s and Ph.D. programmes in Asian Urbanisms.
We are interested in candidates who are able to push the boundaries of research and teaching in what might conventionally be understood as “Urban Studies”. Candidates might have thematic research and teaching interests in areas such as, but not limited to, urban infrastructures (including smart cities), urban sustainability, urban ecosystems and ecology and/or coupled human-natural systems in cities. Candidates that can demonstrate bold interdisciplinarity in both research and teaching are particularly encouraged to apply, as are those with demonstrable experience conducting research in and on cities in Asia.

Applicants should be able to:

• Design and deliver postgraduate a course on “Urban Studies: Theory and Method” to a diverse, multidisciplinary postgraduate audience
• As necessary, design elective courses that will be delivered as part of the Asian Urbanisms Master’s and PhD programmes
• Attract and supervise postgraduate research students
• Contribute to undergraduate teaching for the SMU Core Curriculum (see ​​https://cis.smu.edu.sg/core-curriculum/overview)
• Conceptualise and execute high quality research, and develop grant applications, on urban-related issues in Asia, broadly defined
• Participate actively in the research and educational communities at SMU, and contribute to at least one of the university’s three areas of strategic priority: Growth in Asia, Digital Transformation, and Sustainable Living
• Contribute to the dynamic intellectual life of CIS, as well as to interdisciplinary dialogue and exchange with colleagues from other Schools (such Computing and Information Systems, Economics, Law, Business, and the Humanities and Social Sciences)

Application procedure
We invite candidates to submit a cover letter, curriculum vitae, teaching statement, research statement, two samples of written work published in English, and evidence of teaching effectiveness (such as student evaluations). Applicants should also arrange for three academic references to be sent directly to [email protected].

SMU is committed to fostering diversity and cultivating an inclusive work environment. Applications from women and minorities are particularly encouraged.

The College of Integrative Studies (CIS) at Singapore Management University (SMU is seeking to make one or two tenure-track appointments (at the Assistant, Associate, or Full Professor levels) in the area of Urban Informatics, broadly construed. We welcome applicants who are domain experts in urban food systems, corporate supply chain analysis, urban energy use and/or decarbonisation.

Senior candidates with a track record of leading international teams in externally-funded research programmes are especially encouraged to apply. Exceptional candidates at the Associate or Full Professor levels will be considered for tenure upon appointment. The CIS delivers the University's Core Curriculum and also offers a suite of programmes including Singapore's first and only individualisable major at the undergraduate level, a Masters in Sustainability, as well as interdisciplinary Master’s and Ph.D. programmes in Asian Urbanisms.

We are interested in candidates who are trained in Data Science/Analytics, Computer Science, Geographical Information Systems, Geomatics (all with an urban application), or in cognate disciplinary or interdisciplinary fields with an urban focus. Candidates who can demonstrate evidence of interdisciplinarity in both teaching and research are particularly encouraged to apply.

Applicants should be able to:

• Design and deliver postgraduate a course on “Computational Urban Analysis” to a diverse, multidisciplinary postgraduate audience
• As necessary, design elective courses that will be delivered as part of the Asian Urbanisms Master’s and PhD programmes
• Attract and supervise postgraduate research students
• Contribute to undergraduate teaching for the SMU Core Curriculum in the Technology and Society course baskets (see https://cis.smu.edu.sg/core-curriculum/overview) by delivering courses that will equip students from diverse backgrounds with a data science software foundation that ranges from introductory skills to more advanced techniques, such as cluster analysis, spatial regression, or machine learning
• Conceptualise and execute high quality research, and develop grant applications, on urban-related issues in Asia, broadly defined
• Participate actively in the research and educational communities at SMU, and contribute to at least one of the university’s three areas of strategic priority: Growth in Asia, Digital Transformation, and Sustainable Living
• Contribute to the dynamic intellectual life of CIS, as well as to interdisciplinary dialogue and exchange with colleagues from other Schools (such Computing and Information Systems, Economics, Law, Business, and the Humanities and Social Sciences)

We invite candidates to submit a cover letter, curriculum vitae, teaching statement, research statement, two samples of written work published in English, and evidence of teaching effectiveness (such as student evaluations). Applicants should also arrange for three academic references to be sent directly to [email protected]. SMU is committed to fostering diversity and cultivating an inclusive work environment. Applications from women and minorities are particularly encouraged.

Qualifications

• Ph.D. in either a computational disciplinary (e.g., Data Science/Analytics, Computer Science, Geographical Information Systems, Geomatics, all with an urban focus) or interdisciplinary (e.g., Urban Science, Urban Studies, Development Studies) field
• A record, or promise, of high-quality research and publication
• A record of excellence in teaching and supervision, ideally at both the undergraduate and postgraduate levels
• A track record of being awarded external research grants is a benefit, but not a prerequisite
• Excellent oral and written communication and presentation skills

College of Integrative Studies term-track position of Lecturer/Senior Lecturer of Economics (Education).

The College of Integrative Studies (CIS) at Singapore Management University (SMU) invites applications for the full-time term-track position of Lecturer/Senior Lecturer of Economics (Education).

The successful candidate will:
(i) Deliver a total of 8 classes of Undergraduate courses per year assigned by the College in consultation with the individual faculty member, especially the team-taught mandatory Freshman Economics and Society module;
(ii) Develop teaching and learning materials for the course curricula, including online material, videos, test banks, grading rubrics, adaptive learning tools, handouts, cases, and textbook, where appropriate (for the team-taught Economics and Society an existing syllabus exists);
(iii) Provide guidance to students regarding the relevant course material, as well as general programme planning, course selection and related academic matters;
(iv) Provide service to the School, including participation in events, outreach activities, and student mentoring.
Applicants should have a PhD degree in Economics, experience in active and blended learning pedagogy, and a track record of excellent teaching. Experience in teaching entry-level economics courses and an interest in multidisciplinary work (teaching and/or research) encompassing societal elements is desirable.

Application Instructions:

Applicants should submit their applications online and attach the following documents in PDF format: (1) a curriculum vitae, (2) a statement of teaching interests and philosophy, (3) teaching evaluations (4) names and contact details of 3 referees.

The expected start date is 1 July 2025 or otherwise as mutually agreed. All applications will be treated with strict confidentiality and only short-listed candidates will be notified.

Established in 2022, the College of Integrative Studies is SMU’s seventh School and plays a pivotal role in helping students traverse the disciplinary areas associated with the other SMU Schools – Accountancy, Business, Economics, Computing, Law and Social Sciences. The CIS also delivers the University’s Core Curriculum for all students.

The CIS is different in that it emphasises the importance of integrating ideas and perspectives across disciplines to derive new solutions in areas related to SMU’s Strategic Priorities. The College aims to nurture graduates who will confidently navigate the inter-related issues of a complex world, find solutions beyond a single discipline or traditional paradigm, and contribute to industry and society in meaningful ways.

Qualifications

Applicants should have a PhD degree in Economics, experience in active and blended learning pedagogy, and a track record of excellent teaching. Experience in teaching entry-level economics courses and an interest in multidisciplinary work (teaching and/or research) encompassing societal elements is desirable.

The College of Integrative Studies (CIS) at Singapore Management University (SMU is seeking to make one or two tenure-track appointments (at the Assistant, Associate, or Full Professor levels) in the area of Urban Informatics, broadly construed. We welcome applicants who are domain experts in urban food systems, corporate supply chain analysis, urban energy use and/or decarbonisation.

Senior candidates with a track record of leading international teams in externally-funded research programmes are especially encouraged to apply. Exceptional candidates at the Associate or Full Professor levels will be considered for tenure upon appointment. The CIS delivers the University's Core Curriculum and also offers a suite of programmes including Singapore's first and only individualisable major at the undergraduate level, a Masters in Sustainability, as well as interdisciplinary Master’s and Ph.D. programmes in Asian Urbanisms.

We are interested in candidates who are trained in Data Science/Analytics, Computer Science, Geographical Information Systems, Geomatics (all with an urban application), or in cognate disciplinary or interdisciplinary fields with an urban focus. Candidates who can demonstrate evidence of interdisciplinarity in both teaching and research are particularly encouraged to apply.

Applicants should be able to:

• Design and deliver postgraduate a course on “Computational Urban Analysis” to a diverse, multidisciplinary postgraduate audience
• As necessary, design elective courses that will be delivered as part of the Asian Urbanisms Master’s and PhD programmes
• Attract and supervise postgraduate research students
• Contribute to undergraduate teaching for the SMU Core Curriculum in the Technology and Society course baskets (see https://cis.smu.edu.sg/core-curriculum/overview) by delivering courses that will equip students from diverse backgrounds with a data science software foundation that ranges from introductory skills to more advanced techniques, such as cluster analysis, spatial regression, or machine learning
• Conceptualise and execute high quality research, and develop grant applications, on urban-related issues in Asia, broadly defined
• Participate actively in the research and educational communities at SMU, and contribute to at least one of the university’s three areas of strategic priority: Growth in Asia, Digital Transformation, and Sustainable Living
• Contribute to the dynamic intellectual life of CIS, as well as to interdisciplinary dialogue and exchange with colleagues from other Schools (such Computing and Information Systems, Economics, Law, Business, and the Humanities and Social Sciences)

We invite candidates to submit a cover letter, curriculum vitae, teaching statement, research statement, two samples of written work published in English, and evidence of teaching effectiveness (such as student evaluations). Applicants should also arrange for three academic references to be sent directly to [email protected]. SMU is committed to fostering diversity and cultivating an inclusive work environment. Applications from women and minorities are particularly encouraged.

Further information about the College of Integrative Studies can be found at cis.smu.edu.sg

Qualifications

• Ph.D. in either a computational disciplinary (e.g., Data Science/Analytics, Computer Science, Geographical Information Systems, Geomatics, all with an urban focus) or interdisciplinary (e.g., Urban Science, Urban Studies, Development Studies) field
• A record, or promise, of high-quality research and publication
• A record of excellence in teaching and supervision, ideally at both the undergraduate and postgraduate levels
• A track record of being awarded external research grants is a benefit, but not a prerequisite
• Excellent oral and written communication and presentation skills

As a part of the cbs technical team – we custom ERP developments, integration projects, and cloud apps for our global and internal customers. We create concepts, execute the implementation, and manage our projects. We are responsible for all phases of the software and project lifecycle based on our project methodology. To expand our local team in Singapore, we are looking for SAP Senior Solution Consultant/ Solution Architect.

Position: SAP Senior Solution Consultant/ Solution Architect

Modules: ABAP/ Product Development/ Cloud Platform/ BTP/ Understand Business processes/ PI/ PO/ CPI

Location: Singapore

Added Input: Candidates possessing expertise in SAP Senior Solution Consultant OR Solution Architect are encouraged to apply for this position. Upon submission of your application, a link to a questionnaire specific to the applied role will be provided. Kindly ensure timely completion and response to progress to the next phase of this application.

Job requirements

Expectation and tasks as SAP Senior Solution Consultant/ Solution Architect:

• Analyze functional requirements, create technical design and approach for complex IT solutions.
• Implement solutions independently using state-of-the-art programming languages (ABAP 7.4+, CDS, SAPUI5, Java Script) and tools (SAP Web IDE, Eclipse, ABAP Workbench).
• Participate in an Agile software development cycle and collaborate with project managers as well as functional counterparts.
• Write technical documentation and test scripts.
• Share knowledge and experience with colleagues.
• Contribute to cbs best practices and methodologies.
• For Solution Architects:Perform architectural, technology and functional consulting in global SAP template and rollout projects, as well as being involved in areas such as customer support and project coordination.
  Act as technical team lead for the requested deliverables which includes adhering to the timeline, effort and assuring quality.
  Lead part of the software development cycle participating in tasks such as establishment of development guidelines, documentation standards, quality assurance, coaching of junior colleagues, and communication with relevant stakeholders
  Collaborate with the onsite European team.
  Evaluate new SAP technologies and supporting build know-how in these areas, integrate into cbs processes.
  Be responsible for a team of developers involving tasks such as team supervision/guidance, definition of work packages, coordination and controlling tasks within projects.
  Coach colleagues in functional, technical, and methodic topics.
  For the technology area, be responsible for cbs projects and customers as well as engage in pre-sales support in all kinds of SAP technology topics.
  

Qualifications and Skills for SAP Senior Solution Consultant/ Solution Architect:

• A degree in computer science, mathematics, engineering, or any other science topic, preferably with a background in business / industry & commerce.
• At least 8 years (Solution Architect)/ 5 years (Senior Solution Developer) as an SAP ABAP developer in customer projects or a similar environment
• Knowledge in other programming languages such as JavaScript, HTML5, CSS or in topics such as HANA, SAPUI5, XSLT, Java, etc
• Having skills in Data Migration (LTMC/LSMW), AIF, Process Integration/Orchestration, Cloud Platform Integration, Business Technology Platform, Fiori development would be an advantage.
• Special matter expert knowledge in enhancing e. g. MDG Master Data Governance, GTS Global Trade Service, eWM (Warehouse Management), TM (Transport Management) desirable.
• Basic knowledge in using at least one SAP module in the areas of logistics or finance.
• Exposure to Agile Scrum methodologies beneficial
• Fluent in English (verbal and written)
• Work independently and organize one’s tasks.
• Interest in projects using the newest technologies.
• Desire for a dynamic and prestigious work environment

ME: This is you

• An analytical and problem-solving consultant with the desire to develop your own skills and talents.
• An eloquent and extroverted person happy to support our pre-sales cycle.
• Passionate and determined while appreciating teamwork.
• Willing to take over responsibility and to make decisions.
• Able to lead a small team, with strong social and communication skills.

WE: That's us

• A great team of passionate consultants
• Strong personalities that are fair, open, and respectful to each other
• Attractive and competitive salary and package
• A company that continuously spends more than 6% of its revenue in the education of its employees

Interested in sharing the ONE passion?

We’d love to hear from you! Don’t hesitate to contact us by phone, email or LinkedIn. We look forward to receiving your application documents, which should include your résumé (along with project descriptions), salary expectations, and references (if available). If you have any questions, please feel free to contact us.

Due to high volume of applicants, only shortlisted candidates will be notified.

College of Integrative Studies tenure or term-track position (Assistant Professor) for the appointment of a Lead Faculty Fellow at the Prinsep Street Residences.

The College of Integrative Studies (CIS) at Singapore Management University (SMU) invites applications for a full-time Lead Faculty Fellow for SMU's student accommodation, Prinsep Street Residences (PSR). The Fellow will also concurrently be appointed as a faculty member of the College of Integrative Studies and may hold either a tenure track or term-track appointment, commensurate with his or her qualifications.

The Lead Faculty Fellowship is a renewable 4-year administrative appointment. Tasked to cultivate a vibrant intellectual and residential life at PSR, the LFF should be a people-oriented faculty administrator experienced in operating in a dynamic environment and should possess strong leadership and people skills, aptitude for mentoring, and significant experience in similar roles demanding a high level of service and organisational responsibility.

The successful candidate will:

For CIS

• Undertake Undergraduate teaching on the university’s Core Curriculum, especially on the Freshman Big Questions team-taught module; and provide mentoring/advising to CIS students.
• Engage in disciplinary, interdisciplinary, and/or pedagogical research and publications, to an extent commensurate with (or an inverse proportion to) the high service load required of the role

For PSR

• Provide overall leadership on the ground for the PSR admin team and the undergraduate collegiate experience at PSR.
• Manage PSR’s biannual admissions exercise as well as the selection and training of student leaders (Resident Seniors and Block Leaders).
• Reside at PSR and be based in an on-site office and be available to students during the week and on some evenings and some weekends. The successful candidate will be entitled to free accommodation at PSR.
• Oversee, with the support of the Associate Fellows (also faculty) of PSR, the College of Graduate Research Studies Fellow (who also resides at PSR), the admin team and student leaders, in organising residence-based events and activities
• Act as a main point of contact between the administrative staff of the different departments at SMU responsible for the effective functioning of the residence and the PSR student experience (eg: building maintenance, student counselling services, etc).

Applicants should have a PhD degree in hand at the time of application, a track record of excellent teaching and/or experience in active and blended learning pedagogy, and related experience in overseeing residential colleges or similar environments. Candidates with higher degrees in pedagogy, adult learning, cognitive science, or psychology will be given particular attention.

Application Instructions:

Applicants should submit their applications online and attach the following documents in PDF format: (1) a curriculum vitae, (2) a statement of teaching interests and philosophy, (3) teaching evaluations, (4) a research statement (5) at least two writing samples (6) please also arrange for 3 referees to send their letters of reference.

The expected start date is from April 2025, or otherwise as mutually agreed. All applications will be treated with strict confidentiality and only short-listed candidates will be notified.

Established in 2022, the College of Integrative Studies is SMU’s seventh School and offers the flagship Individualised Major programme, the first in Singapore. The CIS also oversees the University’s Core Curriculum for all students, as well as the undergraduate collegiate experience at PSR. For more about CIS, see: https://cis.smu.edu.sg

Prinsep Street Residences (PSR) is an innovative communal living concept dedicated for residents who want to co-live and co-learn together. Nestled in the vibrant arts and heritage enclave of the Bras Basah Bugis Precinct, PSR is just an 8-minute stroll from SMU’s vibrant City Campus. More information about PSR can be found here: https://cis.smu.edu.sg/residency/stay-with-us.

Applicants should have a PhD degree in hand at the time of application, a track record of excellent teaching and/or experience in active and blended learning pedagogy, and related experience in overseeing residential colleges or similar environments. Candidates with higher degrees in pedagogy, adult learning, cognitive science, or psychology will be given particular attention.

The College of Integrative Studies (CIS) at Singapore Management University (SMU is seeking to make up to two tenure-track appointments (at the Assistant, Associate, or Full Professor levels) in Sustainability to help us shape the future of Sustainability research from various discipinary and interdisciplinary approaches. We are interested in applicants in either STEM or non-STEM backgrounds using interdisciplinary approaches and methods, with expertise in areas such as climate science, environmental adaptation and resilience, nature-based solutions, sustainability metrics and indices, climate finance and economics, sustainable urban transport systems, environmental justice, orand the behavioural science of climate policy adoption.

Senior candidates with a track record of leading international teams in externally funded research programmes are especially encouraged to apply. Strong candidates at the Associate or Full Professor levels will be considered for tenure upon appointment.

Candidates should have a PhD degree and/or postdoctoral experience in any of the following disciplines: Conservation Science, Environmental Science, Sustainability Science, Geography, or a closely related discipline.

The CIS delivers the University's Core Curriculum and also offers a suite of programmes including Singapore's first and only individualisable major at the undergraduate level, a Master’s in Sustainability, as well as interdisciplinary Master’s and Ph.D. programmes in Asian Urbanisms.

CIS is an interdisciplinary research hub and we have identified urban sustainability as one of our key research areas. Our faculty includes several colleagues working on urban heat, disasters, water security, sustainability communication, risk and mitigation policies, among other areas.

Applicants should be able to:

• Design and deliver courses that will be delivered as part of the Masters in Sustainability and Master’s and PhD programmes in Asian Urbanisms
• Attract and supervise postgraduate research students
• Mentor Undergraduate students in CIS’ Bachelor of Integrative Studies programme
• Contribute to undergraduate teaching for the SMU Core Curriculum, such as in the Technology and Society course baskets, (see:​​ https://cis.smu.edu.sg/core-curriculum/overview)
• Conceptualise and execute high-quality research, and develop grant applications, on urban-related issues in Asia, broadly defined
• Participate actively in the research and educational communities at SMU, and contribute to at least one of the university’s three areas of strategic priority: Growth in Asia, Digital Transformation, and Sustainable Living
• Contribute to the dynamic intellectual life of CIS, as well as to interdisciplinary dialogue and exchange with colleagues from other Schools (such as Computing and Information Systems, Economics, Law, Business, and the Humanities and Social Sciences)

Application procedure

We invite candidates to submit a cover letter, curriculum vitae, teaching statement, research statement, two samples of written work published in English, and evidence of teaching effectiveness (such as student evaluations). Applicants should also arrange for three academic references to be sent directly to [email protected].

SMU is committed to fostering diversity and cultivating an inclusive work environment. Applications from women and minorities are particularly encouraged.

The College of Integrative Studies (CIS) at Singapore Management University (SMU is seeking to make one tenure-track appointment (at the Assistant, Associate, or Full Professor level) in the area of interdisciplinary Urban Studies, broadly construed.
Senior candidates with a track record of leading international teams in externally-funded research programmes are especially encouraged to apply. Exceptional candidates at the Associate or Full Professor levels will be considered for tenure upon appointment. The CIS delivers the University's Core Curriculum and also offers a suite of programmes including Singapore's first and only individualisable major at the undergraduate level, a Masters in Sustainability, as well as interdisciplinary Master’s and Ph.D. programmes in Asian Urbanisms.
We are interested in candidates who are able to push the boundaries of research and teaching in what might conventionally be understood as “Urban Studies”. Candidates might have thematic research and teaching interests in areas such as, but not limited to, urban infrastructures (including smart cities), urban sustainability, urban ecosystems and ecology and/or coupled human-natural systems in cities. Candidates that can demonstrate bold interdisciplinarity in both research and teaching are particularly encouraged to apply, as are those with demonstrable experience conducting research in and on cities in Asia.

Applicants should be able to:

• Design and deliver postgraduate a course on “Urban Studies: Theory and Method” to a diverse, multidisciplinary postgraduate audience
• As necessary, design elective courses that will be delivered as part of the Asian Urbanisms Master’s and PhD programmes
• Attract and supervise postgraduate research students
• Contribute to undergraduate teaching for the SMU Core Curriculum (see ​​https://cis.smu.edu.sg/core-curriculum/overview)
• Conceptualise and execute high quality research, and develop grant applications, on urban-related issues in Asia, broadly defined
• Participate actively in the research and educational communities at SMU, and contribute to at least one of the university’s three areas of strategic priority: Growth in Asia, Digital Transformation, and Sustainable Living
• Contribute to the dynamic intellectual life of CIS, as well as to interdisciplinary dialogue and exchange with colleagues from other Schools (such Computing and Information Systems, Economics, Law, Business, and the Humanities and Social Sciences)

Application procedure
We invite candidates to submit a cover letter, curriculum vitae, teaching statement, research statement, two samples of written work published in English, and evidence of teaching effectiveness (such as student evaluations). Applicants should also arrange for three academic references to be sent directly to [email protected].

SMU is committed to fostering diversity and cultivating an inclusive work environment. Applications from women and minorities are particularly encouraged.

• Maintain computer systems and network.
• Installing and configuring computer systems,diagnosing hardware and software faults.
• Solve technical and applications problems
• Support of related cloud drive.
• Maintain,improve and update company’s website.
• To perform frontline enquiries and reception duties;
• To manage the Student Support Services’ Reception Desk and resources to ensure it is welcoming and informative;
• Any other duties on assigned by Principal.

Assists in leading the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

CORE WORK ACTIVITIES

Developing and Executing Food and Beverage Strategy and Goals

• Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations.
• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.
• Ensures integration of departmental goals in game plans.

Leading Food and Beverage Teams

• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
• Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts.
• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings and staff meetings).
• Reviews staffing levels to ensure that guest service and operational needs are met.
• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.
• Provides feedback to employees based on observation of service behaviors.
• Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.
• Communicates critical information gained from pre- and post-convention meetings to areas of responsibility.
• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.
• Order and purchase equipment and supplies.

Maximizing Food and Beverage Revenue

• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.
• Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service.

Ensuring Exceptional Customer Service

• Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Strives to improve service performance.

Managing and Conducting Human Resource Activities

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
• Communicates and executes departmental and property emergency procedures.
• Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
• Ensures new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully perform their job.
• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
• Establishes guidelines so employees understand expectations and parameters.
• Ensures employees receive on-going training to understand guest expectations.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

JOB SUMMARY

Accountable for overall success of the daily pastry operations. Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all pastry areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all pastry food preparation areas.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in culinary, food and beverage, or related professional area; or
• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years of experience as Executive Pastry Chef / Pastry Chef in the hotel industry.

CORE WORK ACTIVITIES

Leading the Discipline Teams

• Supervises and manages employees; understands employee positions well enough to perform duties in employees' absence.
• Supervises and coordinates activities of cooks and workers engaged in pastry preparation.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Ensures and maintains the productivity level of employees.
• Supervises pastry preparation shift operations.
• Communicates performance expectations in accordance with job descriptions for each position.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Ensures that regular on-going communication occurs with employees to create awareness of business objectives and communicate expectations, recognize performance and produce desired results.
• Leads shifts while personally preparing food items and executing requests based on required specifications.
• Represents the property in media events as needed.
• Facilitates pastry classes for customers and the community.

Ensuring Culinary Standards and Responsibilities are Met

• Develops, designs, or creates new ideas and items for pastry kitchen.
• Follows proper handling and right temperature of all food products.
• Maintains food preparation handling and correct storage standards.
• Recognizes superior quality products, presentations and flavor.
• Ensures employees maintain required food handling and sanitation certifications.
• Ensures compliance with all applicable laws and regulations regulations.
• Assists the Executive Chef with menu development associated with pastry.
• Operates and maintains all department equipment and reports malfunctions.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
• Assists in determining how food should be presented and creates decorative food displays.

Ensuring Exceptional Customer Service

• Monitors and provides service behaviors that are above and beyond for customer satisfaction.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Supports service by communicating and assisting employees to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Responds to and handles guest problems and complaints.
• Interacts with guests to obtain feedback on product quality and service levels.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Maintaining Culinary Goals

• Sets and supports achievement of culinary goals associated with pastry products including performance goals, budget goals, team goals, etc.
• Provides specific guidance to prioritize, organize, and accomplish daily pastry operations work.
• Supports procedures for food and beverage portion and waste controls.
• Purchases appropriate supplies and manage inventories according to budget.
• Trains employees in safety procedures.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Participates in training staff on menu items including ingredients, preparation methods and unique tastes.
• Ensures property policies are administered fairly and consistently.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Uses all available on the job training tools for employees.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Attends and participates in all pertinent meetings.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Job Description (JD)

Position: Workplace Administrator/Administrative Executive

Location: Singapore

Job Responsibilities:

1. Workplace Maintenance

a. Oversee the overall cleanliness and organization of the office.

b. Liaise with cleaning staff to ensure high standards of hygiene and cleanliness are maintained.

c. Conduct regular checks of office facilities and address maintenance issues promptly.

2. Client Reception

a. Prepare and manage meeting rooms for client visits, including refreshments and necessary materials.

b. Provide professional and friendly reception services to visitors.

3. Storage and Inventory Management

a. Organize and maintain the office storage areas.

b. Track and replenish office supplies to ensure availability for employees.

c. Manage the inventory of stationery, office equipment, and other consumables.

4. Office Equipment Maintenance

a. Monitor and coordinate maintenance of office equipment, including printers, copiers, and other workplace tools.

b. Ensure all equipment is functioning properly and address any malfunctions with service providers.

5. General Administrative Support

a. Assist with other administrative tasks as needed to ensure smooth office operations.

b. Support internal events or activities, ensuring the workplace is ready for all occasions.

Job Requirements:

1. Education and Experience

a. Diploma or equivalent qualification; no prior experience is required, but administrative experience is a plus.

2. Skills

a. Good organizational and time-management skills.

b. Ability to multitask and work independently.

c. Basic understanding of office equipment maintenance is preferred.

3. Personality Traits

a. Friendly, approachable, and willing to assist others.

b. Strong attention to detail and a proactive attitude.

4. Other Requirements

a. Must be a Singapore Citizen or Permanent Resident (PR).

5. Language

a. Proficiency in English; knowledge of Chinese is a plus to coordinate with diverse stakeholders.

6. Availability

a. Must be available to work full-time, based in the office.

JOB SUMMARY

Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.

CORE WORK ACTIVITIES

Assisting in Leading Kitchen Operations for Property

• Provides direction for all day-to-day operations.
• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serving as a role model to demonstrate appropriate behaviors.
• Ensures property policies are administered fairly and consistently.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Supervises and coordinates activities of cooks and workers engaged in food preparation.
• Demonstrate new cooking techniques and equipment to staff.

Setting and Maintaining Goals for Culinary Function and Activities

• Develops and implements guidelines and control procedures for purchasing and receiving areas.
• Establishes goals including performance goals, budget goals, team goals, etc.
• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
• Manages department controllable expenses including food cost, supplies, uniforms and equipment.
• Participates in the budgeting process for areas of responsibility.
• Knows and implements the brand's safety standards.

Ensuring Culinary Standards and Responsibilities are Met

• Provides direction for menu development.
• Monitors the quality of raw and cooked food products to ensure that standards are met.
• Determines how food should be presented, and create decorative food displays.
• Recognizes superior quality products, presentations and flavor.
• Ensures compliance with food handling and sanitation standards.
• Follows proper handling and right temperature of all food products.
• Ensures employees maintain required food handling and sanitation certifications.
• Maintains purchasing, receiving and food storage standards.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.

Ensuring Exceptional Customer Service

• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Ensures employees are treated fairly and equitably.
• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.
• Administers the performance appraisal process for direct report managers.
• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.
• Observes service behaviors of employees and provides feedback to individuals and or managers.
• Manages employee progressive discipline procedures for areas of responsibility.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Additional Responsibilities

• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.

The Revenue Manager leads the revenue strategy for the Worldwide Hotels portfolio, leveraging advanced data analysis, market intelligence, and strategic planning. This role drives revenue growth by optimizing pricing, inventory, and distribution strategies across all channels.

KEY KPI’s

• KPI 1: Lead the identification and resolution of revenue challenges affecting the RevPAR Index for the Worldwide Hotel portfolio, ensuring strategies are promptly adjusted.
• KPI 2: Provides reports and market intelligence through close monitoring of competitors performance, strategies and pricing structures to Revenue Leadership to assist in creating detailed forecasts on a daily, weekly and monthly basis.
• KPI 3: Analyse and optimise distribution channel performance to maximize revenue opportunities, ensuring full optimisation for Direct channels, GDS, OTAs, and other key channels.

SPECIFIC DUTIES & RESPONSIBILITIES

Revenue Analysis & Data Management

• Maximize revenue potential and ensure proactive and accurate maintenance and management of all systems including but not limit to Opera Cloud, Channel Manager, Revenue Management System
• Lead the WWH Revenue team in preparing necessary documents, reports, and presentation for departmental, weekly revenue meeting, monthly reporting and quarterly review.
• Ensure that all necessary reports are maintained and systematically analysed, including but not limited to: STR, Market Segment Analysis, Source Contribution, Internet Production, Pickup and Pace by Segment, Ancillary Fees Contribution and Room Type Statistics.
• Compiles information, analyses and monitors actual sales against projected sales. Extracts and analyses data to draw viable/actionable business conclusions.
• Generate detailed reports and presentations, providing actionable recommendations that align with the overall revenue strategy.
• Drive revenue initiatives across the organization, mentor junior associate, and lead cross-functional teams to execute revenue strategies.
• Challenge existing processes and systems, seeking innovative solutions to drive revenue, enhance value, and improve operational efficiency.
• Manage escalations for technical issues related to reservations, revenue management systems, and property management systems, coordinating with support teams for resolution.

Job Requirement

• Degree in Hospitality, Business, or a related field from a recognized institution with 4-5 years of progressive experience in revenue management within the hotel industry.
• Extensive knowledge of revenue management systems and distribution tools such as Opera Cloud, RMS, and advanced BI tools. Proficiency in Excel, PowerPoint, and data analysis tools.
• Demonstrated expertise in strategic planning, data analysis, and problem-solving. Ability to translate complex data into actionable business strategies.
• Strong leadership skills with the ability to guide teams, communicate effectively, and drive results across departments. High levels of flexibility and a proactive approach to identifying and implementing revenue-generating opportunities.
• Strong team playing skills and act with utmost integrity.

JOB SUMMARY

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

CANDIDATE PROFILE

Education and Experience

• 4 - 5 years’ experience in the food and beverage, or related professional area and with leadership experience such as Assistant Restaurant Operations Manager or a current Restaurant Operations Manager, OR
• Degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 – 3 years’ experience in the food and beverage, culinary, or related professional area and with leadership experience such as Assistant Restaurant Operations Manager or a current Restaurant Operations Manager

CORE WORK ACTIVITIES

Managing Day-to-Day Operations

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

Leading Food and Beverage Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Ensures and maintains the productivity level of employees.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
• Ensures compliance with all applicable laws and regulations.
• Ensures compliance with food handling and sanitation standards.
• Ensures staff understands local, state and Federal liquor laws.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Establishes guidelines so employees understand expectations and parameters.
• Monitors alcohol beverage service in compliance with local laws

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Empowers employees to provide excellent customer service.
• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
• Handles guest problems and complaints.
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
• Ensures corrective action is taken to continuously improve service results.
• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
• Ensures employees are treated fairly and equitably. Strives to improve employee retention.
• Ensures employees receive on-going training to understand guest expectations.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Strives to improve service performance.
• Ensures recognition is taking place across areas of responsibility.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Assists servers and hosts on the floor during meal periods and high demand times.
• Recognizes good quality products and presentations.
• Supervises daily shift operations in absence of Assistant Restaurant Manager.
• Oversees the financial aspects of the department including purchasing and payment of invoices.

We are seeking a business development manager for our client in the security industry.

In this role, you will be responsible for expanding the customer base and driving revenue growth by identifying new business opportunities, developing and implementing effective sales strategies, and building and maintaining strong relationships with clients. If you're passionate about the security industry and thrive in a fast-paced, growth-oriented environment, we want to hear from you.

Job Title: Business Development Manager

Responsibilities:

Identify new business opportunities by researching and analyzing market trends and customer needs in the security industry.

Build and maintain strong relationships with new and existing clients to meet sales targets and drive revenue growth.

Conduct market research to understand potential clients and the competitive landscape.

Create and deliver compelling sales proposals that showcase the value of our security services.

Develop and implement pricing strategies to optimize profitability, including competitive analysis and pricing optimization.

Collaborate with the operations team to ensure service delivery aligns with client needs and expectations.

Strategize business expansion, balancing financial goals with customer satisfaction.

Attend industry events and networking sessions to promote company services and build business relationships.

Prepare regular reports on sales performance, market trends, and competitor activity.

Work closely with senior leadership to support the company’s strategic goals and vision.

Requirements:

3-5 years proven experience in the security industry, with a strong understanding of market trends, services, and client needs.

Established network of business contacts within the security sector, with the ability to leverage these relationships to drive business growth.

Track record of success in sales, business development, or account management, particularly in achieving revenue targets.

Strong negotiation and presentation skills, with the ability to create compelling proposals and close deals.

Ability to conduct market research and competitive analysis to identify new business opportunities.

Excellent communication and relationship-building skills to maintain strong client relationships and foster new connections.

Strategic thinking with experience in developing and implementing pricing strategies and business expansion plans.

Self-motivated and results-oriented, with the ability to work independently and as part of a team.

Benefits:

Salary negotiable based on experience and industry expertise.

Performance-based incentives to reward high achievers and drive growth.

A dynamic and growth-focused work environment, with opportunities to influence strategic direction and business expansion.

Collaboration with senior leadership, providing exposure to high-level decision-making.

Flexibility and autonomy in managing client relationships and business development initiatives.

---------------------------

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Introduction to GoNetZero™

GoNetZero™ empowers clients worldwide to achieve their net-zero goals. As a global decarbonisation solution provider, it offers comprehensive end-to-end solutions through its digital platform and verified environmental attributes (EAs), including Renewable Energy Certificates and carbon credits. It is the carbon management business of Sembcorp Industries, a Singapore Stock Exchange-listed company.

GoNetZero™’s suite of digital solutions includes Measure – which enables clients to begin their net-zero journey by assessing their organisations’ emissions; Manage – which allows clients to view, manage, and retire their EAs portfolio seamlessly on a single platform; and Perform – which helps clients maximise the output and lifespan of their renewable energy assets across multiple sites on a single dashboard. Additionally, GoNetZero™ provides custom solutions tailored to clients’ decarbonisation needs.

Since its launch in 2022, GoNetZero™ has supported over 80 clients globally through its established offices in Singapore, the UK, and Vietnam.

Key Responsibilities

1. Strategic Customer Management: Develop and implement strategies to maximize customer satisfaction, retention, and growth.
2. Leadership and Team Development: Lead and mentor a team of customer success professionals, fostering an environment of continuous improvement and excellence.
3. Advanced Technical Support: Serve as the primary point of contact for high-level technical inquiries, working with technical and Group Digital teams to troubleshoot complex issues, and ensuring timely resolution.
4. Customer Advocacy: Build strong relationships with key customers, acting as their advocate within the organization to ensure their needs and expectations are met. Work with Product team as customer advocate.
5. Product Expertise and Feedback: Act as an expert on our products, providing insights to customers, and channeling customer feedback to the product team for enhancements.
6. Performance Metrics: Define and monitor key performance indicators for customer success, including customer engagement, satisfaction, retention rates, and overall customer health scores.
7. Cross-functional Collaboration: Collaborate closely with sales, product, technical and Group Digital teams to align on customer goals, product improvements, and business strategies.
8. Training and Education: Develop comprehensive training materials and programs for customers, enhancing their understanding and use of our products.
9. Account Growth: Identify opportunities for account expansion and collaborate with sales teams to ensure growth attainment.

Requirements

• Bachelor’s or Master’s degree in a technical field, such as Computer Science, IT, Engineering, or a related area
• 5+ years of experience in a technical sales or presales engineering role in SaaS or software industry
• Experienced in providing product demos and conduct technical presentations for prospective clients
• Strong technical acumen with the ability to translate complex technical concepts and challenges into actionable plans
• Exceptional communication, interpersonal, and relationship-building skills
• Strong analytical and problem-solving abilities, coupled with an organized and proactive nature
• Experience in solar industry will be an advantage
• Experience in customer success a plus
• Mandarin speaking is a plus due to potential new market entry

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset - Put the interest of the Group ahead of individual interests.
• Collaboration - Deliver through collaborating across markets, businesses and functions.
• Accountability - Hold team and self accountable to deliver on our commitments.

Working Location: 30 Hill Street Singapore 179360

This is a 100% in-office position. The successful candidate must be available to work from our corporate office during regular business hours.

• Making reservations for customers based on their various requirements and budgetary allowances.
• Ensure all information pertaining to reservations is properly entered into the system on a timely manner.
• Assist to check on room availability.
• Process and monitor advance deposits/prepayment on reservations.
• Prepare invoices and sending confirmation details to customers.
• Help to maximise room sales by up-selling.
• Manage group reservation and rooming list.
• Other ad hoc duties/projects assigned by the Manager

Job requirements:

• Attained minimum NITEC or higher qualification.
• Preferably have working experiences in the hospitality or travel industry.
• Possess good written and verbal communication skills.
• Able to multi-task and time-management, with the ability to prioritize tasks.
• Knowledge of using Opera Cloud PMS will be an added advantage.

• Provides check in, check out and to deliver service quality during the guest journey.
• Check, follow up and coordinate daily affairs.
• Provide supervision, training, motivation, and coaching to the Front Desk staff.
• Facilitate effective communication and coordination of daily operations among all departments, staff, and managers.
• Propose and introduce improvement scheme in system, work procedures and service standards.
• Support the Front Office Manager and department in ensuring compliance with Front Office policies and procedures.
• Demonstrate knowledge of and adherence to property fire safety and emergency procedures.
• Proactively anticipate guest needs and requests, delivering personalized service to create memorable experiences.

Job Requirements:

• At least 3 years of relevant work experience in a similar capacity.
• Well-groomed with excellent interpersonal and communication skills.
• Positive work attitude, able to work independently and in a team.

• To assist the Maintenance Manager to implement the execution of preventive maintenance and repair schedules of all machinery, equipment and facilities and see to the proper execution by employee staff or external agencies or contractors.
• To assist the Maintenance Manager to prepare the duty roster of maintenance staff.
• To conduct daily briefing of staff and assign duties to staff to carry out the necessary building operation and engineering works.
• To assist the Maintenance Manager in the execution of administrative duties such as inventory management, record keeping of engineering work / repair, etc.
• To assist the Maintenance Manager to ensure good housekeeping standard of the engineering workshop and that all safety procedures and rules are adhered to.
• To assist the Maintenance Manager to obtain quotations for all the necessary works by external agencies / contractors and for all necessary purchases from suppliers.
• To contribute towards cost management of the department and ensure that there are no wastage, negligence or dishonesty.
• To ensure that the staff in the department provides a high standard of engineering services which meets the expectations of the building owner / tenants / guests.
• In conjunction with the Maintenance Manager, to ensure that that the maintenance staffs are adequately deployed and that they are properly trained to discharge their roles.
• Mentor, coach & orientate new as well as existing staff in their roles & responsibilities towards the department goal.
• In conjunction with the Maintenance Manager, to assist the maintenance staff retention and to take appropriate measure in furtherance of staff stability.
• To ensure that effective fire safety, work place safety practices and enforcement of local Health & Safety regulations are met.
• Ensure to assist department to comply all authorities' requirement
• To ensure that Hotel management is satisfied with the quality of services rendered by the Engineering department.
• To ensure that the Hotels guests receive an adequate level of engineering services that satisfies their concerns and needs.

Job Requirement

• Candidate must possess a Polytechnic Diploma in Electrical, Mechanical or Building Services or equivalent. Preferably with Engineering Degree.
• Preferably with minimum 3 years or more of experience in Engineering management in similar capacity
• Able to deal with suppliers / contractors / government bodies
• Able to manage various projects at any point of time.
• Exposure to purchasing, cost control beneficial
• Able to use Microsoft Word, Excel of computer for preparing reports
• Sound Knowledge of Hotel Engineering and Management
• Sound knowledge in Mechanical / Electrical / Building Engineering
• Possess skills in maintaining, troubleshooting and repairing of building equipment
• Good communication skills (verbal and written), able to resolve any conflicts.
• Good coaching skill, ability to lead the junior maintenance staff.
• Willingness to learn and work as a team member
• Possess high level of integrity and respect for others
• Able to withstand huge pressure and stress towards work
• Outgoing personality
• Responsible to his work, hardworking, good initiative with cost saving in mind
• Self-confident, self esteem
• Good problem solving skills necessary
• Able to put in long hours when required and 24 hours standby for any technical problem occurring

Job Description

• To assist the Fleet Manager in fleet vessel's SMC Management.
• Monitor vessels' compliance to International / Local Rules & Regulations, Safety Procedure and Environmental Protection Requirements
• Fleet Safety, nautical and operation requirement
• Fleet maintenance of ISM/ISPS/MLC Code
• Conduct crew interviewing/training/familiarization and MLC compliance
• Monitor, coordinate and attend to vessels for oil major inspections, (SIRE), statutory surveys, related matters and follow-up
• Monitor, coordinate and attend to vessels for Internal Audit and Internal Safety Inspection
• Incident / Accident Investigation and Reporting

Job Requirements

• Holding valid CoC 1 or 2.
• Minimum 1 year sailing experience as OOW is required.
• Good Communication, Analytical and Team Player
• Proficient in English (written and spoken).

Job description

Corporate Secretarial Executive

We are currently seeking a highly capable and experienced Senior Corporate Secretarial Executive to join our growing team at JDT Management Services Pte Ltd. This is a full-time role based in our City hall office. As a Senior Corporate Secretarial Executive, you will play a key role in supporting our clients with all aspects of corporate compliance and company secretarial duties.

What you'll be doing

• In charge of a portfolio of clients for the corporate secretarial work
• Advising clients on statutory and regulatory compliance requirements
• Preparing and filing all necessary documents and forms with the relevant authorities
• Organising and attending board and shareholder meetings, including preparing agendas, minutes and other supporting materials
• Maintaining statutory registers and records for client companies
• Providing guidance and support to clients on good corporate governance practices
• Liaising with other professional advisors such as lawyers and accountants as needed
• Assisting the director to supervise and mentoring junior member of the team

What we're looking for

• 2-3 years' experience in a similar corporate secretarial role, preferably within a professional services firm or corporate secretarial practice
• Excellent knowledge of Singapore's Companies Act and other relevant legislation and regulations
• Excellent communication and interpersonal skills, with the ability to explain complex legal and regulatory requirements to clients
• Proficient in the use of relevant software and systems for company secretarial duties
• Preferably a degree holder or with a relevant professional qualification either in corporate secretarial, accounting or administration

What we offer

At JDT Management Services Pte Ltd , we are committed to providing our employees with a supportive and rewarding work environment. We offer competitive salaries, excellent career development opportunities, and a range of benefits including upgrading training seminars and an opportunity to be promoted to manager level.

About us

JDT Management Services Pte Ltd is the secretarial arm of Joe Tan & Associates PAC Chartered Accountants'. A leading provider of accounting, tax, and corporate advisory services in Singapore. With over 20 years of experience, we have built a reputation for delivering high-quality, tailored solutions to our diverse client base. Our team of dedicated professionals is passionate about helping our clients achieve their goals and we are committed to fostering a collaborative and innovative work culture.

If you are interested in this exciting opportunity, please apply now.

Job summary

Lead a dynamic corporate secretarial team. Excellent career growth and benefits at top accounting firm.

Key selling points

• We offer competitive salary package
• Supportive colleagues
• Great learning opportunity

Responsibilities:

• Responsible for the day-to-day operations and maintenance of the property, as well as creating a hospitable experience for our guests.
• Establish a professional communication and provide tip-top hospitality services to our guests, including managing check-ins / check-outs, enquiries and maintenance requests.
• Conduct room viewings for guests who request for a room change, and follow-up with the necessary proper documentations in our property management system.
• Roll out housekeeping rosters and coordinate in-room / external maintenance work with contractors.
• Support the daily maintenance of the property, including assisting with basic fixes, conducting regular property inspections, and supervising scheduled maintenance works such as air-con servicing, electronic door lock reprogramming and landscaping works.
• Manage incident reporting actively and take remedial actions to resolve the problems. Maintain good records of all incidents and maintenance tickets raised.
• Ensure compliance of Safety & Building regulations and all other statutory requirements, including Fire Safety & CERT regulations.
• Provide support for community events held within the property.

Requirements:

• Minimum Diploma in Hospitality or relevant field.
• At least 2 year(s) of experience in student hostel / serviced office operations management.
• Experience in property / facilities management or front desk would be advantageous.
• Good team player with interpersonal, analytical, presentation skills.
• Service-orientated with pleasant disposition.
• Experience in using MS Office.
• Candidates who is able to start work immediately or on short notice would be preferred.

We regret that only shortlisted candidates will be notified.

Job Overview:

The Business Development Manager (BDM) for a Minimart is responsible for expanding the business, increasing sales, and driving overall profitability through new customer acquisition, partnerships, and market expansion. This role involves identifying market opportunities, managing client relationships, enhancing the store's brand, and developing strategies to boost product offerings and store visibility. The BDM works closely with operations, marketing, and supply chain teams to ensure growth and success within a highly competitive retail environment.

Key Responsibilities:

Market Expansion and Strategy Development:

• Identify new market opportunities for store locations and online platforms.
  Develop strategic plans to increase store foot traffic, improve sales, and expand the customer base.
  Conduct market research to identify trends, customer needs, and competitor activity.
  

Sales and Revenue Growth:

• Develop and implement sales strategies to meet or exceed revenue targets for the Minimart.
  Oversee promotional campaigns, product launches, and seasonal offers to drive sales.
  Negotiate with suppliers, manufacturers, and vendors to ensure competitive pricing and timely delivery of products.
  Monitor store performance and adjust strategies as needed to optimize sales.
  

Customer Relationship Management:

• Build and maintain long-term relationships with key customers and community stakeholders.
  Develop loyalty programs or customer engagement strategies to increase repeat business.
  Resolve customer issues or complaints in a timely and professional manner.
  Collect customer feedback to improve the store’s offerings and services.
  

Supplier and Vendor Management:

• Establish and maintain strong relationships with key suppliers to ensure an optimal inventory mix.
  Negotiate favorable terms with suppliers, ensuring cost-effective purchases without compromising product quality.
  Monitor inventory turnover and work with the operations team to ensure products are available when needed.
  

Brand Development and Marketing:

• Work with the marketing team to enhance the Minimart’s brand presence and visibility in local communities.
  Oversee the development of in-store and online promotions to attract and retain customers.
  Implement digital marketing strategies, including social media, email campaigns, and website management, to build awareness.
  Manage and optimize local advertising, such as flyers, billboards, and event sponsorships.
  

Operational Support and Collaboration:

• Collaborate with store management and the operations team to ensure efficient day-to-day business activities.
  Support store teams in achieving operational goals, including improving customer service, product availability, and store cleanliness.
  Conduct staff training on product knowledge, sales techniques, and customer service practices.
  

Financial Management:

• Monitor sales data and financial performance to track profitability and ensure budgets are adhered to.
  Develop pricing strategies to remain competitive while ensuring profitability.
  Prepare regular reports on business performance, sales progress, and market trends.
  

Competitive Analysis and Reporting:

• Conduct regular competitive analysis to keep track of pricing, promotions, and new products.
  Identify new trends in the retail space that could benefit the Minimart’s growth and customer appeal.
  Provide feedback and strategic recommendations to senior management for business development initiatives.

Stocking and Inventory Management:

• Unload deliveries from trucks and move products to their designated storage areas.
• Stock shelves with heavy items (such as bulk goods, packaged food, cleaning supplies, etc.).
• Rotate stock, ensuring older products are used first to minimize waste.
• Help maintain accurate inventory by assisting with stock counts and reporting discrepancies.

Product Handling and Movement:

• Move large, heavy items across the store as needed for product displays or restocking.
  Ensure that the products are stored securely and safely in appropriate locations to prevent damage or accidents.
  Assist in loading and unloading merchandise into and out of storage areas and delivery trucks.
  

Facility Maintenance:

• Ensure the store is clean, organized, and well-maintained, including areas where heavy items are stored.
  Assist with the repair and maintenance of store equipment as needed (e.g., shelving units, refrigeration units).
  Handle cleaning tasks that require physical effort, such as sweeping, mopping, and maintaining storage areas.
  

Assist with Store Layout and Displays:

• Help arrange products in the store to create an appealing and efficient store layout.
  Set up promotional displays or end-cap sections for featured products.
  Move heavy items around the store for seasonal changes, special promotions, or other marketing events.
  

Customer Assistance (when required):

• Assist customers with heavy purchases, such as helping them load large or bulky items into their vehicles.
  Provide help with carrying items to the checkout or assisting in moving products to the customer’s designated area.
  

Safety and Compliance:

• Follow all safety procedures when handling heavy items to avoid injury.
  Ensure that the work area is free of obstructions and that heavy lifting is done with proper techniques.
  Maintain a safe environment by adhering to health and safety regulations and reporting any hazardous situations.
  

Assist with Store Deliveries:

• Receive and inspect deliveries of heavy stock, ensuring that everything matches the order.
  Manage the logistics of moving large shipments within the store for easy accessibility.
  Assist in coordinating the storage and restocking process for large deliveries.
  

Support in Seasonal Changes:

• Help prepare the store for seasonal events, such as stocking up on holiday goods or moving large seasonal inventory.
  Assist with clearing out space for new shipments of products during busy seasons (e.g., Christmas, New Year).