Job title: Roadshow Customer Acquisition Executive (Roadshow islandwide/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting sales of Credit Cards to client based on their needs
• Self-Motivated and independent
• Willing to learn and achieve their monthly target
• Sales driven
• No experience needed (training provided)
• Immediate vacancies
• Others

Minimum Qualification

• Minimum GCE “N” with 3 passed including Math

Additional info

• 5 to 6 working days (Including weekend and public holiday)
• Retail working hours
• $2500 + high commission

Selected candidate will be assigned to location booth to promote credit card services.

Position open to locals and E-Pass holders.

Job Description

We are looking for a Sales Manager to join our team!

As a Sales Manager, we rely on you to:

• Maximizes upselling opportunities whenever possible.
• Personally handles key wholesales / corporate accounts as assigned
• Develops strategies in securing or maintaining a preferred hotel status for global accounts and optimizes revenue contribution from HVGA, PGA, DGA TGA accounts at property level.
• Develops and executes effective business development strategies that will ensure a continued and sustainable profit growth for rooms as well as all revenue centres.
• Cross sell other Shangri-La Hotels & Resorts.
• Attends major travel functions and promotional events to promote sales (Rooms, Catering, F&B and other facilities and services) for the hotel.
• Analyzes market changes. Under the direction of the Director of Sales, implements proactive programs to meet changes, i.e. changes brought about by political, economic or competitive changes in the market place.
• Keeps abreast of current and future competitors’ products, pricing and sales programs and deploy resources to efficiently optimize RevPAR and achieve / maintain the leading market position.
• Provides leadership to the sales team.

We are looking for someone who:

• Has passion and drives for results
• Has strong interpersonal, communication and organisation skills
• Is professional, experienced and self-motivated
• Enjoys interacting with people
• Preferably has hospitality-related work experience

If you are the right person, what are you waiting for? Click the apply button now!

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

Job Descriptions:

• Conduct regular checks to ensure building facilities are maintained at high standards
• Carry out minor repairs / trouble shooting works
• Attend to tenants’ requests for maintenance related matters
• Able to carry out works (e.g. painting, carpentry work etc. when necessary)
• Perform any other duties as assigned

Job Requirements:-

• NTC 2/3 or NITEC in Mechanical / Electric / Building
• Computer skills in MS Words and Excel
• At least 1-year relevant working experience in maintenance of M & E systems and building facilities and implementing improvement works

We regret that only shortlisted candidates will be notified.

Responsibilities

• Handle full or partial sets of accounts, GST and compliance matters
• Assist to maintain and administer on accounting matters for the portfolio of clients
• Timely preparation of accounts and financial reports to comply with the clients’ policies and statutory requirements
• Responsible for full spectrum of payroll functions in relation to the portfolio of clients (monthly CPF contribution, IR8A tax submission)
• Any other ad hoc duties as required by the Outsourcing Department

Requirements

• Diploma/Bachelor in Accountancy, ISCA, ACCA or other relevant professional qualifications
• Experience in client management and coaching/supervision
• Good command of English
• Strong interpersonal and client relationship skills
• Meticulous and organized individual with strong initiatives
• Proactive in problem solving
• Positive working attitude and willingness to learn
• Well versed in Microsoft applications (PowerPoint, Excel, Word)
• Practical knowledge in various accounting software is an advantage

This role will report directly to the Director, Investment Risk.

Key Duties and Responsibilities

• Support the fixed income risk manager in risk identification, monitoring and review of portfolio and firmwide risks (with a focus on fixed income and credit portfolios):

1. Monitoring, analysis and reporting of portfolio and firmwide exposure to ensure that portfolios comply with the stipulated risk limits, analyze the reasons for any breaches, and escalate to higher authority if necessary
2. Set up and maintain risk guidelines in the enterprise system to ensure that the guidelines are correctly coded
3. Support the annual risk limits review and calibration
4. Support credit and counterparty risk management activities to facilitate new business initiatives and existing portfolios including onboarding of new instruments
5. Maintain and enhance existing investment risk related automated workflows and processes
6. Improve and maintain risk related data in risk systems and rectify any data quality issue in a timely manner

• Contribute to any ad hoc projects and business initiatives e.g. process/workflow enhancements, regulatory and audit requests, and enhancement of risk systems etc.

Education Qualification

• Bachelor’s or master’s degree in a related discipline (e.g. Finance, Economics, Business, Risk Management, Financial Engineering, Computational Finance).
• Professional certification e.g. FRM, PRM, CFA, CPA, CAIA or progress towards such qualifications will be well-regarded

Experience and Skills

• Excellent understanding of investment risk concepts, financial instruments (sovereign bonds, credits and equities) and derivatives.
• Technically proficient in at least 1 coding language (e.g. Python, VBA etc), SQL, and data analytics tools (e.g. Power BI, Tableau)
• Experience with financial systems such as Barraone, RiskMetrics, FactSet, Simcorp, or Bloomberg would be a plus
• Proactive, mature, independent, fast learner and ability to think outside the box
• Unafraid to challenge status quo in a constructive and collaborative manner
• Meticulous, rigorous, and analytical
• Good interpersonal skills and collaborative team player
• Ability to multi-task and work under tight timeline

Remuneration

• Competitive and reward for performance

Responsibilities:

• Responsible for the day-to-day operations and maintenance of the property, as well as creating a hospitable experience for our guests.
• Establish a professional communication and provide tip-top hospitality services to our guests, including managing check-ins / check-outs, enquiries and maintenance requests.
• Conduct room viewings for guests who request for a room change, and follow-up with the necessary proper documentations in our property management system.
• Roll out housekeeping rosters and coordinate in-room / external maintenance work with contractors.
• Support the daily maintenance of the property, including assisting with basic fixes, conducting regular property inspections, and supervising scheduled maintenance works such as air-con servicing, electronic door lock reprogramming and landscaping works.
• Manage incident reporting actively and take remedial actions to resolve the problems. Maintain good records of all incidents and maintenance tickets raised.
• Ensure compliance of Safety & Building regulations and all other statutory requirements, including Fire Safety & CERT regulations.
• Provide support for community events held within the property.

Requirements:

• Minimum Diploma in Hospitality or relevant field.
• At least 2 year(s) of experience in student hostel / serviced office operations management.
• Experience in property / facilities management or front desk would be advantageous.
• Good team player with interpersonal, analytical, presentation skills.
• Service-orientated with pleasant disposition.
• Experience in using MS Office.
• Candidates who is able to start work immediately or on short notice would be preferred.

We regret that only shortlisted candidates will be notified.

Job title: Branch Customer Acquisition Executive (Station at bank/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting services to client based on their needs and requirement
• Self-Motivated and independent
• Follow up with customers regarding their application
• Meeting sales target set by company
• Acquiring sales compliantly with honesty and integrity
• Others

Requirements

• Require hunter skills
• You have unparalleled drive and verbal communication skills
• You persevere through rejection with ease
• Maintain a beginner’s mindset (hungry to learn)

Minimum Qualification

• “N” Level with 5 Credits Pass including Math

Additional info

• 6 working days
• Bank branches operating hours.
• Need to work on Sunday/ PH according to work schedule
• $2100 + high incentive

Selected candidate will be assigned and station at Bank Branches promoting our company services.

Position open to locals only.

OVERALL PURPOSE OF THE ROLE:

Supporting the Group Director, Marine Assurance in the continual drive and promotion of the highest standards of service delivery through the effective implementation of the HSSEQ Excellence Charter, V.MS, Assurance programs, audit standards, and associated policies, including accountability for;

• Acting as V.’s subject matter expert on Dry Bulk operations, compliance, and assurance, to ensure V.’s policies, processes, and operating standards remain up-to-date at all times, and are continually improved to meet customer, industry, and stakeholder demands

• In executing above, ensure that V.’s Assurance programs (onshore and onboard) are accurately and consistently reflecting the ‘real world’ demands and expectations of external audit and inspection programs, creating maximum internal learning and improvement opportunities, and overall service delivery performance

• Support in execution of annual Segment Engagement Plans that target customers, stakeholders, and industry bodies, ensuring consistent and proactive engagement that promotes and continually improves V.’s commercial successes within the Dry Bulk segment, globally

• Act as V.’s Group-level representative in Australia, ensuring proactive and effective engagement with AMSA and relevant local authorities, at regular intervals or when required on matters of PSC compliance or incident response.

KEY RESPONSIBILITIES:

Promoting a strong, proactive Culture of HSSEQ Excellence, through;

• Continually providing strong, visible, and proactive examples of HSSEQ leadership

• Promotion of a transparent & value-adding Marine Assurance culture across the Group

• Promotion of outstanding operational standards of excellence, especially to customers & external stakeholders

• Acting as change agent for the continual improvement of the Group’s service delivery performances

Marine Assurance Standards

Provide subject matter expertise on the development and continual improvement of policies, processes, and marine assurance standards for the relevant industry segment, ensuring the V.MS and all associated operational practices meet industry standards and maximise service delivery and commercial success for our customers.

Marine Assurance Programs

Provide subject matter expertise on the development and continual improvement of V.Assurance programs and inspections for the relevant industry segment, ensuring such operational practices meet industry standards and maximise service delivery and commercial success for our customers.

Customer & Segment Engagement

Supporting the Group Director, Marine Assurance in the planning, execution, and reporting of annual Segment Engagement Plans that grow V.s profile and customer engagement in the relevant industry segment, and supports our Commercial activities in remaining proactive and aware of customer and segment needs, and expectations.

PSC & Industry Engagement

Acting as a Group-level leadership representative with AMSA, an other regional PSC regimes as directed, to maintain working relationships at an equivalent level, ensuring V. is continually and proactively engaged in support of safe operations and effective service delivery, and supporting V. Executive Team members in securing and delivering additional such meetings and engagements, as required.

Incident Response

Acting as a Group-level leadership representative in event of incident for the interim period that relevant ShipMan MD/OD can reach the region to engage on behalf of DoC-holding office, and ensure that V.-managed crew and assets are engaged and cared-for during this period, and that V.’s interests are protected.

Incident Investigation

Where directed, provide subject matter expertise in investigation of all incidents where there are Marine Assurance impacts and/or learning opportunities, to ensure we maximise all relevant Marine Assurance learning opportunities, resulting in effective outcomes that drive continual improvement of related systems, processes, and policies.

SKILLS, QUALIFICATION AND EXPERIENCE REQUIRED

ESSENTIAL:

• Deep understanding of and experience in safe operations of Dry Bulk vessels

• Deep understanding of and experience in associated Dry Bulk vetting & inspection programs

• Excellent ability to make, maintain, and grow customer relations with key internal and external stakeholders

• Excellent ability to represent V. and themselves to the highest professional levels in external forums and stakeholder engagement events

• Ability to travel freely to/within Australia

• In-depth knowledge of industry standards, assurance & certification programs

• Significant experience in international compliance & certification programs

Significant experience in engaging and collaborating with multinational / multicultural teams.

DESIRABLE:

· Class 1 CoC (Deck or Engine)

· Good analytical and problem-solving skills

· Recognised academic or professional qualification in relevant field

· Willingness to travel

Existing relationships and good contacts with relevant industry stakeholders

About the Role:

We are looking for a seasoned Business Development & Sales Manager with extensive experience in the packaged foods and consumer products sectors to join our team as the sole team memberin Singapore. This is a hands-on, ground-up role requiring a candidate who thrives in a startup-like, unstructured, and fast-paced environment. The ideal candidate is willing to get their hands dirty, work independently, and take complete ownership of driving sales and building the business across South Asia and Southeast Asia across general trade & modern trade channels.

Key Responsibilities:

1. Business Development:
   • Identify and capitalize on business opportunities in South Asia and Southeast Asia.

• Develop relationships with key stakeholders, including distributors, retailers, and partners.
• Define and execute market entry and expansion strategies.

2. Sales Management:

• Drive revenue growth and ensure sales targets are met.
• Establish and manage relationships with customers, negotiating deals and contracts.
• Oversee day-to-day sales activities, focusing on immediate and long-term wins.

3. Hands-On Execution:

• Work independently to set up initial operations, including onboarding distributors and launching products.
• Manage operational tasks such as inventory planning, order management, and sales tracking.

4. Collaboration & Reporting:

• Act as the primary point of contact between the market and the leadership team.
• Provide detailed reports on performance, market developments, and opportunities.

5. Travel & Representation:

• Represent the company in meetings, trade shows, and events across the region.
• Spend up to 15 days per month traveling to meet partners, assess markets, and build relationships.

Qualifications & Skills:

• Education: MBA from a reputed institution.
• Experience:
• 20+ years in packaged foods and consumer products.
• Proven experience in South Asia and Southeast Asia markets.
• Strong track record of developing markets and driving sales independently.
• Skills & Mindset:
  • Entrepreneurial, resourceful, and willing to work with minimal support.
  • Hands-on approach with the ability to execute strategies and operational tasks.
  • Strong interpersonal and communication skills to engage diverse stakeholders.
  • Adaptability to thrive in a fast-evolving, unstructured environment.
  • Highly self-motivated and results oriented.

OVERALL PURPOSE OF THE ROLE:

Supporting the Group Director, Marine Assurance in the continual drive and promotion of the highest standards of service delivery through the effective implementation of the HSSEQ Excellence Charter, V.MS, Assurance programs, audit standards, and associated policies, including accountability for;

• Acting as V.’s subject matter expert on Dry Bulk operations, compliance, and assurance, to ensure V.’s policies, processes, and operating standards remain up-to-date at all times, and are continually improved to meet customer, industry, and stakeholder demands

• In executing above, ensure that V.’s Assurance programs (onshore and onboard) are accurately and consistently reflecting the ‘real world’ demands and expectations of external audit and inspection programs, creating maximum internal learning and improvement opportunities, and overall service delivery performance

• Support in execution of annual Segment Engagement Plans that target customers, stakeholders, and industry bodies, ensuring consistent and proactive engagement that promotes and continually improves V.’s commercial successes within the Dry Bulk segment, globally

• Act as V.’s Group-level representative in Australia, ensuring proactive and effective engagement with AMSA and relevant local authorities, at regular intervals or when required on matters of PSC compliance or incident response.

KEY RESPONSIBILITIES:

Promoting a strong, proactive Culture of HSSEQ Excellence, through;

• Continually providing strong, visible, and proactive examples of HSSEQ leadership

• Promotion of a transparent & value-adding Marine Assurance culture across the Group

• Promotion of outstanding operational standards of excellence, especially to customers & external stakeholders

• Acting as change agent for the continual improvement of the Group’s service delivery performances

Marine Assurance Standards

Provide subject matter expertise on the development and continual improvement of policies, processes, and marine assurance standards for the relevant industry segment, ensuring the V.MS and all associated operational practices meet industry standards and maximise service delivery and commercial success for our customers.

Marine Assurance Programs

Provide subject matter expertise on the development and continual improvement of V.Assurance programs and inspections for the relevant industry segment, ensuring such operational practices meet industry standards and maximise service delivery and commercial success for our customers.

Customer & Segment Engagement

Supporting the Group Director, Marine Assurance in the planning, execution, and reporting of annual Segment Engagement Plans that grow V.s profile and customer engagement in the relevant industry segment, and supports our Commercial activities in remaining proactive and aware of customer and segment needs, and expectations.

PSC & Industry Engagement

Acting as a Group-level leadership representative with AMSA, an other regional PSC regimes as directed, to maintain working relationships at an equivalent level, ensuring V. is continually and proactively engaged in support of safe operations and effective service delivery, and supporting V. Executive Team members in securing and delivering additional such meetings and engagements, as required.

Incident Response

Acting as a Group-level leadership representative in event of incident for the interim period that relevant ShipMan MD/OD can reach the region to engage on behalf of DoC-holding office, and ensure that V.-managed crew and assets are engaged and cared-for during this period, and that V.’s interests are protected.

Incident Investigation

Where directed, provide subject matter expertise in investigation of all incidents where there are Marine Assurance impacts and/or learning opportunities, to ensure we maximise all relevant Marine Assurance learning opportunities, resulting in effective outcomes that drive continual improvement of related systems, processes, and policies.

SKILLS, QUALIFICATION AND EXPERIENCE REQUIRED

ESSENTIAL:

• Deep understanding of and experience in safe operations of Dry Bulk vessels

• Deep understanding of and experience in associated Dry Bulk vetting & inspection programs

• Excellent ability to make, maintain, and grow customer relations with key internal and external stakeholders

• Excellent ability to represent V. and themselves to the highest professional levels in external forums and stakeholder engagement events

• Ability to travel freely to/within Australia

• In-depth knowledge of industry standards, assurance & certification programs

• Significant experience in international compliance & certification programs

Significant experience in engaging and collaborating with multinational / multicultural teams.

DESIRABLE:

· Class 1 CoC (Deck or Engine)

· Good analytical and problem-solving skills

· Recognised academic or professional qualification in relevant field

· Willingness to travel

Existing relationships and good contacts with relevant industry stakeholders

Job Duties

• Reports to the Project Manager.
• Responsible for the overall implementation and completion of construction projects within scheduled cost, time and quality.
• Lead a team of professional and technical staff in planning and execution of day-to-day operations.
• liaising with clients, consultants, relevant authorities and sub-contractors/suppliers.

Requirements

• Degree in Civil Engineering. Singapore PE Board recognized Degree is preferred.
• Min 6 years’ experience in managing high rise building projects.
• Candidates with Addition and Alteration (A&A) experience in commercial building / shopping mall and upgrading projects will also be considered.
• Dynamic, self-motivated, proactive, and results-oriented individuals with a proven track record in the building industry.

Job Duties

• Reports to Project Manager.
• Overseeing the construction activities and progress, planning, implementation and monitoring work schedules in accordance to the master and detailed work programs.
• Liaise with Consultants on technical issues and coordinate the site activities with subcontractors.
• Lead a group of supervisors and ensure site progress is on schedule.
• Maintain quality standards and carry out site inspections.
• Ensure compliance with EHS requirements, regulations, and best practices throughout the project lifecycle.
• Provide technical guidance during project design and construction phases,resolving technical issues promptly and effectively.
• Support the management of manpower, materials, and equipment to optimize productivity and efficiency.

Requirements

• Recognized Degree in Civil / Structural Engineering or equivalent. PE Board recognized degree is preferred.
• At least 6 years’ experience in building or civil engineering project for senior role.
• Minimum 2 complete cycle (piling to roof) for HDB projects.
• Experience in architectural works will be an advantage.
• Technical competence.
• Knowledge in BIM/VDC is an advantage.
• Positive attitude and good team player.
• Demonstrates a sense of urgency.

Role Summary

This is an Investment Analyst role reporting to the Head of Equities Research. The individual will be part of the Equities team under the Investment group. The analyst for this position will be based in Singapore.

Key Duties and Responsibilities

• Produce investment research reports with actionable investment ideas for the firm’s equity portfolios as part of the firm’s Equities Research team under guidance from senior analyst.
• Assist to generate alpha and investment ideas for relative and absolute return portfolios for the sectors, industries and countries assigned.
• Country coverage will primarily be the Greater China equity markets across all sectors. Coverage responsibilities may include ad hoc research into stocks of special interest. Over time, coverage and responsibilities can change, based on team needs and the individual’s experience and aspirations.
• Contribute to other research team initiatives that periodically arise and follow established practices and procedures.

Education Qualification

• Bachelor’s degree in finance, economics or a relevant discipline
• Preferably a CFA charter holder

Experience and Skills

• 2 to 4 years of relevant experience in an analyst role
• Investment experience and specialisation in the sectors mentioned above
• Solid fundamental bottom-up research analysis skills
• Good team player who embraces a collaborative and open working culture that matches Fullerton’s core values
• Knowledge of ESG and Sustainability issues
• Willing to speak up and challenge status quo
• Good written and verbal communication
• Ability to work under pressure and meet deadlines

OVERALL PURPOSE OF THE ROLE:

Supporting the Group Director, Marine Assurance in the continual drive and promotion of the highest standards of service delivery through the effective implementation of the HSSEQ Excellence Charter, V.MS, Assurance programs, audit standards, and associated policies, including accountability for;

• Acting as V.’s subject matter expert on Dry Bulk operations, compliance, and assurance, to ensure V.’s policies, processes, and operating standards remain up-to-date at all times, and are continually improved to meet customer, industry, and stakeholder demands

• In executing above, ensure that V.’s Assurance programs (onshore and onboard) are accurately and consistently reflecting the ‘real world’ demands and expectations of external audit and inspection programs, creating maximum internal learning and improvement opportunities, and overall service delivery performance

• Support in execution of annual Segment Engagement Plans that target customers, stakeholders, and industry bodies, ensuring consistent and proactive engagement that promotes and continually improves V.’s commercial successes within the Dry Bulk segment, globally

• Act as V.’s Group-level representative in Australia, ensuring proactive and effective engagement with AMSA and relevant local authorities, at regular intervals or when required on matters of PSC compliance or incident response.

KEY RESPONSIBILITIES:

Promoting a strong, proactive Culture of HSSEQ Excellence, through;

• Continually providing strong, visible, and proactive examples of HSSEQ leadership

• Promotion of a transparent & value-adding Marine Assurance culture across the Group

• Promotion of outstanding operational standards of excellence, especially to customers & external stakeholders

• Acting as change agent for the continual improvement of the Group’s service delivery performances

Marine Assurance Standards

Provide subject matter expertise on the development and continual improvement of policies, processes, and marine assurance standards for the relevant industry segment, ensuring the V.MS and all associated operational practices meet industry standards and maximise service delivery and commercial success for our customers.

Marine Assurance Programs

Provide subject matter expertise on the development and continual improvement of V.Assurance programs and inspections for the relevant industry segment, ensuring such operational practices meet industry standards and maximise service delivery and commercial success for our customers.

Customer & Segment Engagement

Supporting the Group Director, Marine Assurance in the planning, execution, and reporting of annual Segment Engagement Plans that grow V.s profile and customer engagement in the relevant industry segment, and supports our Commercial activities in remaining proactive and aware of customer and segment needs, and expectations.

PSC & Industry Engagement

Acting as a Group-level leadership representative with AMSA, an other regional PSC regimes as directed, to maintain working relationships at an equivalent level, ensuring V. is continually and proactively engaged in support of safe operations and effective service delivery, and supporting V. Executive Team members in securing and delivering additional such meetings and engagements, as required.

Incident Response

Acting as a Group-level leadership representative in event of incident for the interim period that relevant ShipMan MD/OD can reach the region to engage on behalf of DoC-holding office, and ensure that V.-managed crew and assets are engaged and cared-for during this period, and that V.’s interests are protected.

Incident Investigation

Where directed, provide subject matter expertise in investigation of all incidents where there are Marine Assurance impacts and/or learning opportunities, to ensure we maximise all relevant Marine Assurance learning opportunities, resulting in effective outcomes that drive continual improvement of related systems, processes, and policies.

SKILLS, QUALIFICATION AND EXPERIENCE REQUIRED

ESSENTIAL:

• Deep understanding of and experience in safe operations of Dry Bulk vessels

• Deep understanding of and experience in associated Dry Bulk vetting & inspection programs

• Excellent ability to make, maintain, and grow customer relations with key internal and external stakeholders

• Excellent ability to represent V. and themselves to the highest professional levels in external forums and stakeholder engagement events

• Ability to travel freely to/within Australia

• In-depth knowledge of industry standards, assurance & certification programs

• Significant experience in international compliance & certification programs

Significant experience in engaging and collaborating with multinational / multicultural teams.

DESIRABLE:

· Class 1 CoC (Deck or Engine)

· Good analytical and problem-solving skills

· Recognised academic or professional qualification in relevant field

· Willingness to travel

Existing relationships and good contacts with relevant industry stakeholders

Job title: Branch Customer Acquisition Executive (Station at bank/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting services to client based on their needs and requirement
• Self-Motivated and independent
• Follow up with customers regarding their application
• Meeting sales target set by company
• Acquiring sales compliantly with honesty and integrity
• Others

Requirements

• Require hunter skills
• You have unparalleled drive and verbal communication skills
• Youpersevere through rejection with ease
• Maintain a beginner’s mindset (hungry to learn)

Minimum Qualification

• “N” Level with 5 Credits Pass including Math

Additional info

• 6 working days
• Bank branches operating hours.
• Need to work on Sunday/ PH according to work schedule
• $2100 + high incentive

Selected candidate will be assigned and station at Bank Branches promoting our company services.

Position open to locals only.

Job Description (JD)

Position: Workplace Administrator/Administrative Executive

Location: Singapore

Job Responsibilities:

1. Workplace Maintenance

a. Oversee the overall cleanliness and organization of the office.

b. Liaise with cleaning staff to ensure high standards of hygiene and cleanliness are maintained.

c. Conduct regular checks of office facilities and address maintenance issues promptly.

2. Client Reception

a. Prepare and manage meeting rooms for client visits, including refreshments and necessary materials.

b. Provide professional and friendly reception services to visitors.

3. Storage and Inventory Management

a. Organize and maintain the office storage areas.

b. Track and replenish office supplies to ensure availability for employees.

c. Manage the inventory of stationery, office equipment, and other consumables.

4. Office Equipment Maintenance

a. Monitor and coordinate maintenance of office equipment, including printers, copiers, and other workplace tools.

b. Ensure all equipment is functioning properly and address any malfunctions with service providers.

5. General Administrative Support

a. Assist with other administrative tasks as needed to ensure smooth office operations.

b. Support internal events or activities, ensuring the workplace is ready for all occasions.

Job Requirements:

1. Education and Experience

a. Diploma or equivalent qualification; no prior experience is required, but administrative experience is a plus.

2. Skills

a. Good organizational and time-management skills.

b. Ability to multitask and work independently.

c. Basic understanding of office equipment maintenance is preferred.

3. Personality Traits

a. Friendly, approachable, and willing to assist others.

b. Strong attention to detail and a proactive attitude.

4. Other Requirements

a. Must be a Singapore Citizen or Permanent Resident (PR).

5. Language

a. Proficiency in English; knowledge of Chinese is a plus to coordinate with diverse stakeholders.

6. Availability

a. Must be available to work full-time, based in the office.

The WWH Revenue Analyst reports directly to the Director of Revenue Management. The Revenue Analyst supports the Worldwide Hotels portfolio’s revenue strategy through comprehensive analysis and reporting. This role ensures that all segments and distribution channels are optimised to maximize revenue opportunities in line with budget, forecast, pace, and market demand.

KEY KPI’s

• KPI 1: Identify and articulate any revenue opportunities and issues affecting RevPAR Index for the Worldwide Hotel portfolio. Provide actionable solutions promptly.
• KPI 2: Provides reports and market intelligence through close monitoring of competitors performance, strategies and pricing structures to Revenue Leadership to assist in creating detailed forecasts on a daily, weekly and monthly basis.
• KPI 3: Analyse and Communicates distribution channel performance to identify revenue opportunities, ensuring full optimisation of Public channels, GDS, OTAs, and other channels.

SPECIFIC DUTIES & RESPONSIBILITIES

Revenue Analysis & Data Management

• Maximize revenue potential and ensure proactive and accurate maintenance and management of all systems including but not limit to Opera Cloud, Channel Manager, Revenue Management System and TARS.
• Support WWH Revenue team in preparing necessary documents, reports, and presentation for departmental, weekly revenue meeting, monthly reporting and quarterly review.
• Ensure that all necessary reports are maintained and systematically analysed, including but not limited to: STR, Market Segment Analysis, Source Contribution, Internet Production, Pickup and Pace by Segment, Ancillary Fees Contribution and Room Type Statistics.
• Compiles information, analyses and monitors actual sales against projected sales. Extracts and analyses data to draw viable/actionable business conclusions.
• Generates and provides accurate and timely results in the form of reports, presentations, etc. and serve as primary source for majority of reporting and analytical needs of the Revenue Management and Commercial teams.
• Analyses period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.
• Explores opportunities that drive revenue, create value for hotels, and encourage innovation; challenges existing processes/systems/products to make improvements.
• Manage escalations for technical issues related to reservations, revenue management systems, and property management systems, coordinating with support teams for resolution.

Job Requirement

• Diploma or Degree in Hospitality, Business, or a related field from a recognized institution with a minimum of 2 years of hands-on experience in revenue management, distribution, reservations, front office, or analytics within the hotel industry
• Proficiency in key revenue management systems and tools such as Opera Cloud, revenue management system (IDeaS), TARS, Channel Manager like SiteMinder.
• Advanced skills in Excel (including complex formulas and data analysis), Word, PowerPoint, and Business Intelligence tools are essential. Strong analytical skills with a proven track record of identifying trends, solving complex problems, and using data-driven insights to inform strategic decisions. Must be adept at data manipulation and interpretation to enhance revenue strategies.
• Demonstrated aptitude for problem solving and problem identification.
• High levels of flexibility and adaptability.
• Strong team playing skills and act with utmost integrity.

Job title: Roadshow Customer Acquisition Executive (Roadshow islandwide/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting sales of Credit Cards to client based on their needs
• Self-Motivated and independent
• Willing to learn and achieve their monthly target
• Sales driven
• No experience needed (training provided)
• Immediate vacancies
• Others

Minimum Qualification

• Minimum GCE “N” with 3 passed including Math

Additional info

• 5 to 6 working days (Including weekend and public holiday)
• Retail working hours
• $2500 + high commission

Selected candidate will be assigned to location booth to promote credit card services.

Position open to locals and E-Pass holders.

The Revenue Manager leads the revenue strategy for the Worldwide Hotels portfolio, leveraging advanced data analysis, market intelligence, and strategic planning. This role drives revenue growth by optimizing pricing, inventory, and distribution strategies across all channels.

KEY KPI’s

• KPI 1: Lead the identification and resolution of revenue challenges affecting the RevPAR Index for the Worldwide Hotel portfolio, ensuring strategies are promptly adjusted.
• KPI 2: Provides reports and market intelligence through close monitoring of competitors performance, strategies and pricing structures to Revenue Leadership to assist in creating detailed forecasts on a daily, weekly and monthly basis.
• KPI 3: Analyse and optimise distribution channel performance to maximize revenue opportunities, ensuring full optimisation for Direct channels, GDS, OTAs, and other key channels.

SPECIFIC DUTIES & RESPONSIBILITIES

Revenue Analysis & Data Management

• Maximize revenue potential and ensure proactive and accurate maintenance and management of all systems including but not limit to Opera Cloud, Channel Manager, Revenue Management System
• Lead the WWH Revenue team in preparing necessary documents, reports, and presentation for departmental, weekly revenue meeting, monthly reporting and quarterly review.
• Ensure that all necessary reports are maintained and systematically analysed, including but not limited to: STR, Market Segment Analysis, Source Contribution, Internet Production, Pickup and Pace by Segment, Ancillary Fees Contribution and Room Type Statistics.
• Compiles information, analyses and monitors actual sales against projected sales. Extracts and analyses data to draw viable/actionable business conclusions.
• Generate detailed reports and presentations, providing actionable recommendations that align with the overall revenue strategy.
• Drive revenue initiatives across the organization, mentor junior associate, and lead cross-functional teams to execute revenue strategies.
• Challenge existing processes and systems, seeking innovative solutions to drive revenue, enhance value, and improve operational efficiency.
• Manage escalations for technical issues related to reservations, revenue management systems, and property management systems, coordinating with support teams for resolution.

Job Requirement

• Degree in Hospitality, Business, or a related field from a recognized institution with 4-5 years of progressive experience in revenue management within the hotel industry.
• Extensive knowledge of revenue management systems and distribution tools such as Opera Cloud, RMS, and advanced BI tools. Proficiency in Excel, PowerPoint, and data analysis tools.
• Demonstrated expertise in strategic planning, data analysis, and problem-solving. Ability to translate complex data into actionable business strategies.
• Strong leadership skills with the ability to guide teams, communicate effectively, and drive results across departments. High levels of flexibility and a proactive approach to identifying and implementing revenue-generating opportunities.
• Strong team playing skills and act with utmost integrity.

As a part of the cbs technical team – we custom ERP developments, integration projects, and cloud apps for our global and internal customers. We create concepts, execute the implementation, and manage our projects. We are responsible for all phases of the software and project lifecycle based on our project methodology. To expand our local team in Singapore, we are looking for SAP Senior Solution Consultant/ Solution Architect.

Position: SAP Senior Solution Consultant/ Solution Architect

Modules: ABAP/ Product Development/ Cloud Platform/ BTP/ Understand Business processes/ PI/ PO/ CPI

Location: Singapore

Added Input: Candidates possessing expertise in SAP Senior Solution Consultant OR Solution Architect are encouraged to apply for this position. Upon submission of your application, a link to a questionnaire specific to the applied role will be provided. Kindly ensure timely completion and response to progress to the next phase of this application.

Job requirements

Expectation and tasks as SAP Senior Solution Consultant/ Solution Architect:

• Analyze functional requirements, create technical design and approach for complex IT solutions.
• Implement solutions independently using state-of-the-art programming languages (ABAP 7.4+, CDS, SAPUI5, Java Script) and tools (SAP Web IDE, Eclipse, ABAP Workbench).
• Participate in an Agile software development cycle and collaborate with project managers as well as functional counterparts.
• Write technical documentation and test scripts.
• Share knowledge and experience with colleagues.
• Contribute to cbs best practices and methodologies.
• For Solution Architects:Perform architectural, technology and functional consulting in global SAP template and rollout projects, as well as being involved in areas such as customer support and project coordination.
  Act as technical team lead for the requested deliverables which includes adhering to the timeline, effort and assuring quality.
  Lead part of the software development cycle participating in tasks such as establishment of development guidelines, documentation standards, quality assurance, coaching of junior colleagues, and communication with relevant stakeholders
  Collaborate with the onsite European team.
  Evaluate new SAP technologies and supporting build know-how in these areas, integrate into cbs processes.
  Be responsible for a team of developers involving tasks such as team supervision/guidance, definition of work packages, coordination and controlling tasks within projects.
  Coach colleagues in functional, technical, and methodic topics.
  For the technology area, be responsible for cbs projects and customers as well as engage in pre-sales support in all kinds of SAP technology topics.
  

Qualifications and Skills for SAP Senior Solution Consultant/ Solution Architect:

• A degree in computer science, mathematics, engineering, or any other science topic, preferably with a background in business / industry & commerce.
• At least 8 years (Solution Architect)/ 5 years (Senior Solution Developer) as an SAP ABAP developer in customer projects or a similar environment
• Knowledge in other programming languages such as JavaScript, HTML5, CSS or in topics such as HANA, SAPUI5, XSLT, Java, etc
• Having skills in Data Migration (LTMC/LSMW), AIF, Process Integration/Orchestration, Cloud Platform Integration, Business Technology Platform, Fiori development would be an advantage.
• Special matter expert knowledge in enhancing e. g. MDG Master Data Governance, GTS Global Trade Service, eWM (Warehouse Management), TM (Transport Management) desirable.
• Basic knowledge in using at least one SAP module in the areas of logistics or finance.
• Exposure to Agile Scrum methodologies beneficial
• Fluent in English (verbal and written)
• Work independently and organize one’s tasks.
• Interest in projects using the newest technologies.
• Desire for a dynamic and prestigious work environment

ME: This is you

• An analytical and problem-solving consultant with the desire to develop your own skills and talents.
• An eloquent and extroverted person happy to support our pre-sales cycle.
• Passionate and determined while appreciating teamwork.
• Willing to take over responsibility and to make decisions.
• Able to lead a small team, with strong social and communication skills.

WE: That's us

• A great team of passionate consultants
• Strong personalities that are fair, open, and respectful to each other
• Attractive and competitive salary and package
• A company that continuously spends more than 6% of its revenue in the education of its employees

Interested in sharing the ONE passion?

We’d love to hear from you! Don’t hesitate to contact us by phone, email or LinkedIn. We look forward to receiving your application documents, which should include your résumé (along with project descriptions), salary expectations, and references (if available). If you have any questions, please feel free to contact us.

Due to high volume of applicants, only shortlisted candidates will be notified.

Assists in leading the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

CORE WORK ACTIVITIES

Developing and Executing Food and Beverage Strategy and Goals

• Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations.
• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.
• Ensures integration of departmental goals in game plans.

Leading Food and Beverage Teams

• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
• Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts.
• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings and staff meetings).
• Reviews staffing levels to ensure that guest service and operational needs are met.
• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.
• Provides feedback to employees based on observation of service behaviors.
• Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.
• Communicates critical information gained from pre- and post-convention meetings to areas of responsibility.
• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.
• Order and purchase equipment and supplies.

Maximizing Food and Beverage Revenue

• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.
• Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service.

Ensuring Exceptional Customer Service

• Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Strives to improve service performance.

Managing and Conducting Human Resource Activities

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
• Communicates and executes departmental and property emergency procedures.
• Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
• Ensures new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully perform their job.
• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
• Establishes guidelines so employees understand expectations and parameters.
• Ensures employees receive on-going training to understand guest expectations.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

JOB SUMMARY

Accountable for overall success of the daily pastry operations. Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all pastry areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all pastry food preparation areas.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in culinary, food and beverage, or related professional area; or
• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years of experience as Executive Pastry Chef / Pastry Chef in the hotel industry.

CORE WORK ACTIVITIES

Leading the Discipline Teams

• Supervises and manages employees; understands employee positions well enough to perform duties in employees' absence.
• Supervises and coordinates activities of cooks and workers engaged in pastry preparation.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Ensures and maintains the productivity level of employees.
• Supervises pastry preparation shift operations.
• Communicates performance expectations in accordance with job descriptions for each position.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Ensures that regular on-going communication occurs with employees to create awareness of business objectives and communicate expectations, recognize performance and produce desired results.
• Leads shifts while personally preparing food items and executing requests based on required specifications.
• Represents the property in media events as needed.
• Facilitates pastry classes for customers and the community.

Ensuring Culinary Standards and Responsibilities are Met

• Develops, designs, or creates new ideas and items for pastry kitchen.
• Follows proper handling and right temperature of all food products.
• Maintains food preparation handling and correct storage standards.
• Recognizes superior quality products, presentations and flavor.
• Ensures employees maintain required food handling and sanitation certifications.
• Ensures compliance with all applicable laws and regulations regulations.
• Assists the Executive Chef with menu development associated with pastry.
• Operates and maintains all department equipment and reports malfunctions.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
• Assists in determining how food should be presented and creates decorative food displays.

Ensuring Exceptional Customer Service

• Monitors and provides service behaviors that are above and beyond for customer satisfaction.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Supports service by communicating and assisting employees to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Responds to and handles guest problems and complaints.
• Interacts with guests to obtain feedback on product quality and service levels.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Maintaining Culinary Goals

• Sets and supports achievement of culinary goals associated with pastry products including performance goals, budget goals, team goals, etc.
• Provides specific guidance to prioritize, organize, and accomplish daily pastry operations work.
• Supports procedures for food and beverage portion and waste controls.
• Purchases appropriate supplies and manage inventories according to budget.
• Trains employees in safety procedures.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Participates in training staff on menu items including ingredients, preparation methods and unique tastes.
• Ensures property policies are administered fairly and consistently.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Uses all available on the job training tools for employees.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Attends and participates in all pertinent meetings.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

JOB SUMMARY

Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.

CORE WORK ACTIVITIES

Assisting in Leading Kitchen Operations for Property

• Provides direction for all day-to-day operations.
• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serving as a role model to demonstrate appropriate behaviors.
• Ensures property policies are administered fairly and consistently.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Supervises and coordinates activities of cooks and workers engaged in food preparation.
• Demonstrate new cooking techniques and equipment to staff.

Setting and Maintaining Goals for Culinary Function and Activities

• Develops and implements guidelines and control procedures for purchasing and receiving areas.
• Establishes goals including performance goals, budget goals, team goals, etc.
• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
• Manages department controllable expenses including food cost, supplies, uniforms and equipment.
• Participates in the budgeting process for areas of responsibility.
• Knows and implements the brand's safety standards.

Ensuring Culinary Standards and Responsibilities are Met

• Provides direction for menu development.
• Monitors the quality of raw and cooked food products to ensure that standards are met.
• Determines how food should be presented, and create decorative food displays.
• Recognizes superior quality products, presentations and flavor.
• Ensures compliance with food handling and sanitation standards.
• Follows proper handling and right temperature of all food products.
• Ensures employees maintain required food handling and sanitation certifications.
• Maintains purchasing, receiving and food storage standards.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.

Ensuring Exceptional Customer Service

• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Ensures employees are treated fairly and equitably.
• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.
• Administers the performance appraisal process for direct report managers.
• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.
• Observes service behaviors of employees and provides feedback to individuals and or managers.
• Manages employee progressive discipline procedures for areas of responsibility.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Additional Responsibilities

• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.

JOB SUMMARY

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

CANDIDATE PROFILE

Education and Experience

• 4 - 5 years’ experience in the food and beverage, or related professional area and with leadership experience such as Assistant Restaurant Operations Manager or a current Restaurant Operations Manager, OR
• Degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 – 3 years’ experience in the food and beverage, culinary, or related professional area and with leadership experience such as Assistant Restaurant Operations Manager or a current Restaurant Operations Manager

CORE WORK ACTIVITIES

Managing Day-to-Day Operations

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

Leading Food and Beverage Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Ensures and maintains the productivity level of employees.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
• Ensures compliance with all applicable laws and regulations.
• Ensures compliance with food handling and sanitation standards.
• Ensures staff understands local, state and Federal liquor laws.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Establishes guidelines so employees understand expectations and parameters.
• Monitors alcohol beverage service in compliance with local laws

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Empowers employees to provide excellent customer service.
• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
• Handles guest problems and complaints.
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
• Ensures corrective action is taken to continuously improve service results.
• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
• Ensures employees are treated fairly and equitably. Strives to improve employee retention.
• Ensures employees receive on-going training to understand guest expectations.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Strives to improve service performance.
• Ensures recognition is taking place across areas of responsibility.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Assists servers and hosts on the floor during meal periods and high demand times.
• Recognizes good quality products and presentations.
• Supervises daily shift operations in absence of Assistant Restaurant Manager.
• Oversees the financial aspects of the department including purchasing and payment of invoices.

Job Description

To create and lead a sales team for a local general line of groceries supply firm.

Responsibilities

- Report to board of directors on sales plan and marketing mechanism

- Service existing company clients, maintain good relationship and increase sale

- Development potential clients and bring in new business

- Be sales orientated and aggressive in achieving sales target

- Other ad hoc duties assigned by the management

Requirements & Benefits

- Minimum 2 years’ experience in sales or business development

- Must have good knowledge and hands on experience in the workflow and market practice in general line of groceries (eg. cereals, sugar, edible oils, sauces and dairy products)

- Flexible working hours and own arrangement on working location

- Periodically report to office for reporting or meeting

- Basic salary + transport allowance + commission

- Company mobile SIM card

- Medical benefits

Interested applicants, please email resume to: [email protected]

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