We are looking for a Front Office Associate to join our team!

As a Front Office Associate, we rely on you to:

• Take responsibility of the front office to ensure smooth and efficient operation at all times
• Upsell rooms to meet guests' needs when appropriate
• Ensure guest requests are fulfilled in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys crafting creative and best-fit solutions
• Preferably has relevant experience in the hospitality industry
• Preferably comes from a hotel management-related education background
• Has strong interpersonal and communication skills

If you are the right person, what are you waiting for? Click the apply button now!

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

The Job:

• Collaborate with business stakeholders to gather and document user requirements for the core banking system
• Conduct workshops and interviews to understand user needs and expectations
• Write and document the current processes to understand existing workflows and identify areas for improvement
• Develop the future processes that align with the new core banking system, ensuring they meet business objectives and enhance operational efficiency
• Review and provide feedback on the Functional Specification Document to ensure alignment with user requirements
• Work closely with technical teams to clarify any ambiguities

The Requirements:

• Minimum of 3-5 years of project management, preferably in the banking or financial services sector
• Proven experience in user requirements gathering, BIA, UAT, and system implementation

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

The SEAA region will encompass Australia and New Zealand, Malaysia, Singapore, and the export markets of Indonesia, the Philippines, Thailand, and Vietnam. This region represents markets with tremendous growth potential, focusing on deepening our footprint, brand growth through enhanced clienteling, and strengthened capabilities and infrastructure.

To realize the strategic intent of SEAA, the Business Finance function must be agile and dynamic, leveraging insights from advanced analytics and tools, and engaging in proactive business partnering to influence strategic decisions where possible.

In the ever-changing business environment and with advancing technologies, the role of the Business Finance function has evolved significantly. It is now pivoting towards a more predictive and analytical future, moving beyond descriptive analysis.

We will no longer just report the news but actively shape it. By connecting internal and external insights, we will proactively drive and shape the governance of local, regional, and global agendas to inform business decisions.

The mission of the Business Finance Manager is to provide Smart Analytics that can be turned into actionable insights, enabling management to effectively solve business problems. Smart analytics are:

• Relevant: Making a difference, especially in making predictions.
• Timely: Relevant now.
• Faithful: Complete, neutral, and error-free.
• Verifiable: Replicable and verifiable.
• Actionable: True to what it claims to represent and beneficial to the user.
• Understandable: Quickly comprehensible by those familiar with the situation.

Impact You Can Create In The Role

• Oversee the overall governance, end-to-end process, and development of budgets and forecasts.
• Oversee all cost variances and exposures to help CHANEL manage its margin and economic expenses.
• Combine functional and commercial depth of experience to challenge business partner viewpoints and assumptions.
• Design and perform ad-hoc analysis, incorporating checks and balances to ensure data integrity.
• Review and challenge KPIs and results.
• Monitor financial and operational performance via KPIs and automated/self-serviced reports to support business decision-making.
• Analyze and explain variances between budgeted and actual financial results.
• Articulate the reasons and financial consequences of management decisions with medium and long-term implications.
• Act as a subject matter expert and apply innovative system implications to support data quality and improve business performance.
• Facilitate the assessment, development, and implementation of technological tools.
• Support and coach others in the functionality and application of technological tools.
• Proactively seek innovative solutions to optimize the process of data analysis and modeling.

Specific Coordination & Consolidation:

The Business Finance Manager will support to provide a transversal, holistic and accurate translation of the performance and financial position of the Region.

To achieve this, the Business Finance Manager will:

• Conduct consolidation activities to provide accurate and timely information to management.
• Monitor and enforce the adoption of budget and forecast guidelines.
• Serve as the point of contact for Global teams on forecast and actuals topics.
• Work closely with the Finance Systems team to align reporting needs with system support.
• Provide transversal ad hoc analysis across functions and markets to business partners, working closely with the respective Business Finance teams.
• Consolidate, measure, and challenge SMG&A expenses in the region.

You are Energised by

• Actively engaging key stakeholders across regional functions, business divisions, and market Business Finance teams to maintain consistency in data tracking and translate insights for decision-making.
• Serving as the think tank and data center to generate accurate and insightful financial recommendations for initiatives that contribute to regional growth.

What You Will Bring

• A university degree in Finance/Accounting, Business Administration, or related disciplines is preferred.
• Thorough knowledge of accounting, financial planning, and analysis concepts and principles.
• Extensive experience in the finance department of a multinational company.
• Strong background in Controlling and Budget Analysis, with hands-on experience in finance systems. Experience in IT Controlling, Budget Analysis, and IT financial management methodologies is a plus.
• A rigorous, organized approach and a strong sense of service.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

• Involvement in operational initiatives from Corporate HR
• Management of recruitment and onboarding process eg. Manpower requisition / approval, Job profiles and orientation of new hires
• Generation of reports for various stakeholders
• Organize, schedule and execute HR Engagement activities i.e. Townhall
• Management of EHOR & Work Injury claims
• Management of work-related allowances
• Management of Disciplinary/Grievances cases
• Assist on Annual Cycle of Activities with COEs i.e. Promotion Exercise, Performance Appraisal, Annual Increment & Variable Bonus Exercise, Annual Wage Supplement, Festive Advance, Market/Salary Adjustments Exercise, Adhoc Compensation Reviews
• Management of Staff’s Vaccination/Immunization Records
• Preparation of Presentation Slides for Communication/Announcement of HR Policies/Initiatives
• Handle Staff Queries on any HR related issues
• Other ad-hoc duties as assign

Job Requirement:

• Bachelor in Human Resource Management/ Business Management/ other relevant qualification
• 3-4 years of relevant working experiences in healthcare preferred
• Proficient in Microsoft Office such as Words/ Excel
• Knowledge of Success Factor will be advantageous
• Willing to work in Hospital environment

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Responsibilities:

• Greet and assist patients and their families upon arrival.
• Provide directional guidance within the facility, helping visitors locate clinics, wards, and amenities such as the kopitiam.
• Offer physical support to patients with crutches or in wheelchairs, including assistance from taxis to the entrance.
• Maintain a friendly and empathetic demeanor, addressing any questions or concerns from patients and their families.
• Support staff in managing visitor flow and ensuring a smooth registration process.

Requirements:

• Min Nitec and above
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description & Requirements

Job Description

The incumbent will be responsible for supporting the Finance function which includes:

• Handling the full spectrum of the Accounts Payable (AP) and Accounts Receivable (AR) functions
• Ensuring the accurate/timely verification and processing of invoices, claims, and payments to vendors/staff
• Familiarize with the Gym Management System and perform checks using the database
• Generating sales reports (i.e., updating of daily sales figures, sales tracking etc.)
• Processing of refunds to customers
• Liaising with vendors on all Finance matters
• Assisting with the preparation of Finance reports as required by the Management
• Supporting internal/external audit, budgeting, and forecasting exercises
• Performing administrative duties for the department such as database management, filing, and data entry
• Any other work duties as assigned by reporting officer

Job Requirements

• Minimum Diploma/Degree in Accountancy or equivalent
• At least 1 to 2 years of relevant experience
• Strong Microsoft Excel skills
• Candidates with experience with the Xero accounting software will have an advantage
• Good written/spoken communication and interpersonal skills
• Detailed-oriented with strong organizational and administrative skills

We regret to inform only shortlisted candidates will be contacted.

About Us:

AF247 Pte Ltd is a leading operator of Anytime Fitness clubs in Singapore. We pride ourselves on innovation, operational excellence, and our contributions to the fitness industry. We are seeking a highly experienced Business Development Manager to drive our growth and ensure we continue delivering exceptional service to our members.

Key Responsibilities:

- Lead business development initiatives to expand market presence and drive membership growth.

- Develop and implement strategic plans aligned with company objectives.

- Manage a diverse team of professionals, including operations, marketing, and client service teams.

- Establish partnerships with corporate clients and negotiate contracts to enhance gym offerings.

- Oversee and optimize operational workflows using advanced technical tools, including Microsoft PowerBI for data visualization and reporting.

- Ensure compliance with industry standards and local regulations, fostering a culture of continuous improvement.

- Provide mentorship and training to team members, contributing to their professional growth and success.

Requirements:

- Educational Background: Bachelor’s Degree in International Business and Management Studies or equivalent.

- Experience:

- Over 16 years of professional experience, with a strong focus on business development, operations, and strategy in the fitness and corporate sectors.

- Proven track record in franchise operations, including establishing new locations and optimizing their performance.

- Demonstrated success in leading cross-functional teams and achieving measurable results.

- Technical Expertise: Advanced knowledge of Microsoft PowerBI as well as a strong command of data-driven decision-making.

- Leadership: Exceptional ability to manage and inspire teams, with extensive experience in staff training and evaluation.

Preferred Qualifications:

- Membership in professional organizations such as the Singapore Institute of Directors.

- Familiarity with Anytime Fitness franchise systems and operations.

- Recognized achievements within the fitness industry, such as awards for excellence or innovative contributions.

Why Join Us?

At AF247 Pte Ltd, we offer an opportunity to be part of a dynamic, forward-thinking team shaping the future of fitness in Asia. We value expertise, innovation, and a commitment to excellence.

Note: Priority will be given to candidates with substantial industry experience and a proven ability to deliver on the responsibilities outlined above.

Job Responsibilities

• Define principles and implement logic for computation of variable cost components at geographical, trade level, in order to derive a standard cost box rate by equipment size type for every port-pair combination
• Continual enhancement of costings logics in order to adapt to the changing market landscape and to drive optimal pricing and cargo selection decisions
• Perform regular analysis to identify and report any variances between the calculated costs and actual shipping operations costs
• Perform periodic assessment and analysis of equipment situation at each location to determine the equipment balance assumption and repositioning costs applied in system.
• Collaboration with multiple stakeholders from regional offices, local agents, procurement, finance, trades, etc to provide accurate cost information in system
• Provide business requirements to Information System Department for any analysis of backend data and development of system enhancement to improve costing accuracy

Qualification

• Bachelor Degree in Maritime, Data Science, Statistics or equivalent
• Possess excellent data management, spreadsheet, and presentation skills.
• Knowledge in Tableau, Power BI preferred but not compulsory

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities:

• Greet and assist patients and their families upon arrival.
• Provide directional guidance within the facility, helping visitors locate clinics, wards, and amenities such as the kopitiam.
• Offer physical support to patients with crutches or in wheelchairs, including assistance from taxis to the entrance.
• Maintain a friendly and empathetic demeanor, addressing any questions or concerns from patients and their families.
• Support staff in managing visitor flow and ensuring a smooth registration process.

Requirements:

• Min Nitec and above
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Develop job descriptions, identify qualifications, and devise recruitment strategies with hiring managers
• Utilize various methods to source and screen candidates, including job boards, social media, and referrals
• Conduct interviews and assessments to evaluate candidate qualifications and cultural fit
• Foster positive relationships with candidates throughout the recruitment process
• Maintain HR databases, leave records and employee files
• Ensure proper documentation and filing procedures
• Collaborate with hiring managers and HR to manage job offers and onboard new hires
• Keep hiring managers and HR informed of recruitment status

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Excellent communication and interpersonal skills
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Responsibilities

• Work with business users to review business processes and identify areas where business processes can be improved through IT systems
• Act as an interface between business users and the technology team to align understanding of requirements and processes through meetings, discussions, and workshops
• Elicit and document requirements and develop acceptance criteria for system implementation and on-going enhancements
• API mapping, executing daily automation script for defect tracking, liaising between testers and developers
• Prepare test cases and provide UAT and go-live support to the business and technical team
• Provide first level application support to end users and track issues raised till closure for projects and major system enhancements
• Define and own the Process Governance guidelines and framework, including process level hierarchy and process role descriptions in a document to enable and steer Business Process Management
• Work with technology team managers to ensure that Technology Group business processes are documented, kept up to date and stored in the designated central repository
• Any other ad hoc duties as assigned by supervisor

Requirements

• 2 years of relevant working experience in IT - Business Analysis, in both Agile and Waterfall environments.
• Strong understanding of API technologies and the software development lifecycle.
• Adapt well to changes and uncertainties including new projects, job scope, regulatory changes & environment.
• Able to communicate and work well with business users and the technical team and bridge the gap between them.
• Experience in planning & running small projects independently.

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Job Responsibilities

• Define principles and implement logic for computation of variable cost components at geographical, trade level, in order to derive a standard cost box rate by equipment size type for every port-pair combination
• Continual enhancement of costings logics in order to adapt to the changing market landscape and to drive optimal pricing and cargo selection decisions
• Perform regular analysis to identify and report any variances between the calculated costs and actual shipping operations costs
• Perform periodic assessment and analysis of equipment situation at each location to determine the equipment balance assumption and repositioning costs applied in system.
• Collaboration with multiple stakeholders from regional offices, local agents, procurement, finance, trades, etc to provide accurate cost information in system
• Provide business requirements to Information System Department for any analysis of backend data and development of system enhancement to improve costing accuracy

Qualification

• Bachelor Degree in Maritime, Data Science, Statistics or equivalent
• Possess excellent data management, spreadsheet, and presentation skills.
• Knowledge in Tableau, Power BI preferred but not compulsory

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Follow the Project Management Process from award until handover including all statutory requirements and deliverables
• Develop comprehensive project plan for multiple projects
• Reviews project proposal or plan to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project to ensure project progresses on schedule and within budget.
• Coordinate and be involved in pre-& post tender survey for SED/ ordering and pre-con survey on the existing building (applicable to MOD projects only).
• Sell variation orders timely to reach financial objectives.
• Provide regular project management reports for management during Work in progress (WIP) review.
• Directs and coordinates activities of project team which includes attend site meeting, involve in all internal and external inspection / handover of projects for public use with no critical defects and place order for spare parts via spare parts finder database.
• Attend monthly Work in Progress (WIP) meeting with Commercial and EI Finance Controller.
• Coordinate daily activities and resolve technical problems internally with factory, Sales Engineering Department, Drawing Office and externally with our suppliers and contractors.
• Manage cost and pre-empt / highlight potential cost overrun and late delivery of project.
• Demonstrate safety leadership, conduct periodically quality walks, safety walks and safety inspections.
• Responsible for the employee and subcontractor safety compliance at project sites and conducting safety walks on regular basis

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Responsibilities:

• Handle customers needs with the best of abilities to design & create hairstyle, provide hair scalp treatment, single hair color & double hair color, mud treatment, re-bonding, head spa, bleach hair, shampoo & blow
• Handle equipment in the salon
• Oversees and manages salon inventory, involve in salon promotions, events & roadshow
• Create & enhances a good relationship with the customers and keep track of their appointments
• Excellent knowledge of the beauty therapy industry and always have an up-to-date skill set
• Provide professional training to new staff
• Ability to deal with difficult salon situations such as client complaints

Qualifications & Requirements

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Self-motivated and able to multitask
• Possess excellent communication & interpersonal skills
• Presentable with professional skills
• Self-motivated and able to multi-tasks
• Confident and dynamic personality

Responsibilities

• Plan and execute menus in collaboration with other colleagues
• Manage ingredients that should be frequently available on a daily basis
• Follow the directions of the executive and sous chef
• Ensure adherence to all relevant health, safety and hygiene standards.
• Suggest new ways of presentation of dishes and procedures for optimizing the cooking process.
• Give attention to the productivity of the kitchen such as speed and food quality

Qualifications & Requirements

• Diploma in relevant field or Qualification from a culinary school.
• Past experience working in a similar role
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Ability to work well in a team
• Excellent listening and communication skills as well as multi-tasking skills.
• Passion for delivering great food and service.
• Available to work shifts during weekends and holidays

Responsibilities

• Ensure all food and other items are stored properly at appropriate temperatures
• Handling multiple food orders at one time
• Assisting other cooks in preparing food or helping other team members when needed
• Help to prepare food before the arrival of the guests for special arrangement/ reservation
• Operates various kitchen appliances such as blender, oven, grill or stand mixer
• Cleans food preparation areas and maintains the cleanliness of the kitchen
• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.
• Utensils to be sanitized at the end of the shift
• Cleans up after business hours

Qualifications & Requirements

• Food Hygiene Certification
• At least 6 months work experience
• Strong organizational skills
• Good communication skills and Service Oriented

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Recommend hairstyle, haircuts according to customers' face shapes and their preference
• Handle customers' needs with the best of abilities to design and create
• Wash, blow, cut, trimming, treatment, color, rebonding, head spa, bleaching
• Study the condition of hair e.g. oily hair or dry scalp etc.
• Shave and shape beards and mustaches
• Perform shampoo, rinse, condition and dry hair processes
• Operate salon equipment
• Demonstrate and sell hair care products and cosmetics

Qualifications & Requirements:

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Can withstand long periods of standing

Responsibilities

• Oversee daily Salon Operations
• Assist in training beauticians
• Assist in rostering and incentive payroll
• To maintain positive relationships with relevant stakeholders
• To maintain stock levels and ensure sufficient stock on hand
• Ensure that proper hygiene practices are strictly adhered to
• Maintain staff records and documentation.
• Promote services, products, and discounts to customers

Qualifications & Requirements

• Diploma in relevant fields
• Relevant work experience in the beauty industry, preferably in similar roles
• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Basic bookkeeping knowledge and digital literacy skills
• Possess leadership skills, organizational skills and time-management

Responsibilities

• Following directions provided by the head chef
• Collaborating with the whole culinary team to ensure high-quality food and service
• Keeping the kitchen safe and sanitary
• Stocktaking and ordering supplies
• Assisting in other areas of the kitchen when required
• Handling any problems that may arise

Qualifications

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• At least 2 years experience working in a similar role
• Ability to work well alone and in a team
• Passion for delivering great food and service
• Knowledge of safety and sanitation practices
• Flexibility in working hours subject to the demands of the business

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities:

• Designing hairstyles and performing a wide range of beauty hair services
• Provide consultations and advice to customers
• Demonstrate and sell hair care products and cosmetics
• Constant upgrade of relevant knowledge through working with peers
• To keep up with the latest beauty trends
• Always keep up with latest beauty trends

Qualifications & Requirements:

• Relevant experience in this industry
• Knowledge of hair type & beauty
• Possess communication & interpersonal skills
• Able to work under pressure
• Can withstand long periods of standing
• Willing to learn

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics