Business Analysts (Executive, Central, 6mths) #HLWJ
Full-time
Senior Executive
3 weeks ago
Job Description:
Analyze business processes, identify areas for improvement, and provide solutions to enhance efficiency and effectiveness.
Gath..
Job Description:
- Analyze business processes, identify areas for improvement, and provide solutions to enhance efficiency and effectiveness.
- Gather and document business requirements from stakeholders to ensure alignment with project goals.
- Develop and maintain business process models, workflows, and other relevant documentation.
- Collaborate with cross-functional teams to define project objectives, scope, and deliverables.
- Facilitate communication between business stakeholders and technical teams.
- Assist in testing and validation of new systems or solutions.
- Coordinate and support User Acceptance Testing (UAT) to ensure the solution meets business requirements.
Requirements:
- Min. Bachelor’s degree in Business Administration, Information Technology, or a related field.
- A minimum of three years of experience in a Contact Centre environment or in operations/project management is desirable
- Strong analytical and problem-solving skills with attention to detail.
- Knowledge of User Acceptance Testing (UAT) processes and coordination.
- Ability to work independently and as part of a cross-functional team.
For interested candidates, please send your most recent and updated resume to [email protected]
or WA me at +6596698692
Alicia Cheong Ling Wei
R1104785
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