Executive Chef Job Responsibilities:

• Oversees back-of-house operations.
• Hires, trains, and manages kitchen staff.
• Sets the staffing schedule.
• Leads pre-shift meetings.
• Develops recipes and menus.
• Determines plating and presentation plans.
• Orders and evaluates the quality of new food.
• Stocks the kitchen with necessary supplies.
• Helps with financial planning and budgeting.
• Handles and resolves customer complaints.
• Makes sure the kitchen staff follows all food safety laws.
• Sets and implements the kitchen policies and procedures.

Executive Chef Qualifications and Skills:

• Creates creative recipes and menus.
• Manages and motivates the kitchen staff.
• Works well in a fast-paced kitchen.
• Demonstrates strong business acumen.
• Excels at project management and is organized.
• Collaborates effectively and has strong interpersonal skills.
• A culinary professional certificate is preferred.
• At least 6 years of management experience is required.

JOB DESCRIPTION

Reporting to the General Manager, you will be responsible for implementing revenue

management strategies to optimize revenue streams and achieve revenue targets. By

analysing trends like market demand and the booking pace, he or she shall implement

revenue optimising strategies and grow the property’s market shares through effective

pricing, business mixes and sales channel management. You are required to possess a

good situational understanding of market conditions, be able to translate such insights

into strategies, and can communicate as well as implement these insights and

strategies at the hotel property.

• Yield optimum revenue and RevPAR with a regular business review of rates, inventory, sales strategies, competitor set performance and booking pace.
• Provide regular analysis of market trends and market positioning to identify opportunities and implement initiatives to ensure optimal revenue generation and market share growth, which eventually contributes to increased profit margins.
• Oversees the Reservations Department. Delegation of responsibilities, manage and set KPI for the Reservations team.
• Improve the property’s direct booking performance.
• Manage and oversee the online distribution strategy for all online sales channels.
• Assist in analysing the demand forecast for the property and provide and update weekly & monthly revenue forecasts.
• Participate in annual budget and rate rationalisation exercises.
• Directly responsible for managing distribution channels and revenue per available room (REVPAR) performance of the transient segment and all dynamic rates and achieve budgeted targets.
• Provide timely advice to the Sales Team on sales quotations.
• Ensure property’s rate parity, rate competitiveness and contents in all online platforms are up to date.
• Prepare and chair the Revenue Meeting.
• To ensure effective use of all revenue systems & forecasting tools.
• Liaise and meet up quarterly with partners to keep abreast of market changes and developments within the industry.
• Closely communicate with related departments, such as Sales, Marketing, Reservations and Operations on specific tasks.

QUALIFICATIONS & EXPERIENCE

• 3 years of Revenue Management or Pricing experience preferred
• Good knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions
• Excellent communication, negotiation and problem-solving skills
• Able to work with minimal direct supervision
• Must be a self-starter and pays great attention to details
• Self-motivated, performance-driven and comfortable working in a fast-paced, dynamic environment

We are looking for a Front Office Associate to join our team!

As a Front Office Associate, we rely on you to:

• Take responsibility of the front office to ensure smooth and efficient operation at all times
• Upsell rooms to meet guests' needs when appropriate
• Ensure guest requests are fulfilled in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys crafting creative and best-fit solutions
• Preferably has relevant experience in the hospitality industry
• Preferably comes from a hotel management-related education background
• Has strong interpersonal and communication skills

If you are the right person, what are you waiting for? Click the apply button now!

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

We are looking for a Service Centre Associate to join our team!

As a Service Centre Associate, we rely on you to:

• Provide a warm, helpful and informative service over the phone
• Contribute to creating an excellent experience to all guests
• Handle all guest requests in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Preferably has relevant hospitality experience
• Loves interacting with guests
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

If you are the right person, what are you waiting for? Click the apply button now!

Responsibilities

• Responsible for the property debtors’ function, invoicing, including front desk and F&B collections reconciliations.
• Ensure the accuracy of all revenue charges and credits to the various debtor accounts and ensure they are posted on a timely basis.
• Preparation and mailing of account statements to customers on a timely basis.
• Processed all receipts and perform balance sheet reconciliation for all A/R ledger.

Revenue Audits

• Complete all revenue audits and tally with both property management system and Point of Sales daily.
• Complete a daily adjustment related to A/R ledger and all other settlement mode by Front Office and Food & Beverage outlets daily.
• Audit all rebates, void, adjustment, and allowances are properly authorised, and to report any deviations from property policies and procedures.
• Audit all outstanding and check out with balance and follow up on daily basis.
• Daily checking of Flash Report and tally with both End of Day and Financial Audit Trail.

Credit cards

• Ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis.
• Calculate and accurately post commissions.
• Promptly investigate all credit card disputes, liaising with the Front Office and the banks.
• Collate all necessary paperwork to justify credit card refunds and obtain sign off from the management before refunds can be processed.

Month End

• Prepare Accounts Receivable Journal for Credit Manager review.
• Accurately process all Monthly Statements of Accounts, ensuring that they are sent out to all Debtors.
• Submit all month end reconciliation report for Credit Card, Cash and all other receipts for final review.
• Report to Credit Manager on Debtors over normal terms and follow up closely in this situation.

Requirements

• Minimum Diploma in Accounting
• At least 2-3 years of accounting experience.
• Competent in PC accounting software
• Possess good communication and problem-solving skills
• High sense of integrity
• Independent and meticulous

We are looking for a Cook to join our team!

As a Cook, we rely on you to:

• Ensure the food quality is always of high standards
• Maintain the food preparation process in alignment with Shangri-La's service and hygiene standards
• Ensure all Health and Safety standards and policies are followed correctly
• Ensure accurate food preparation by checking reservations and events
• Ensure timely set-up according to event orders or reservations

We are looking for someone who:

• Has a passion for Culinary
• Enjoys interacting with people
• Enjoys being challenged
• Displays curiosity and takes time to learn and understand new culinary trends
• Committed to serving food of the highest quality
• Willing to work shifts

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

If you are the right person, what are you waiting for? Click the apply button now!

Bank Roadshow Sales

• Earn a basic 2.5k with uncapped commission (Gross salary up to 5k)

• At least 1yr work exp preferred

• Career progression, when there is opportunity

Responsibilities

• Creating awareness on Credit Card benefit at roadshows

• Promoting Credit Card to client based on their needs after speaking to them

• Ensure compliance to bank's security processes

Requirements

• Minimum GCE “N” with 3 passed includes Math

• Travel to different roadshow locations located islandwide, according to a given weekly schedule

• 6 day work week

• 11.30am - 8.30pm

• $2.5K + high commission

• Good communication skill

• Self-Motivated and independent

Selected candidate(s) will undergo training.

Staff who have performed well over time, might be promoted to managerial post, to train and improve performance of the team if there is an opportunity

Position open to Singaporean only.

About the company

Finsense Technologies Pte Ltd offers an unparalleled range of personal services and corporate services for the establishment and operation of our clients, from business loans to infrastructure services, IT support, workspace solutions, and local partnership establishment.

The company is partnering with several banks to market their credit card at roadshow. As the company always emphasis to agents on recommending suitable cards based on individual client needs and follow strictly to bank compliance rules. Over the years, countless sales agents had worked with the company. Some agents had stayed with the company as it provide a decent income for them, while some agents had move to other job or industry, for their career progression. Nevertheless, the company is glad to have worked with these outstanding agents.

Fulfilment Officer

Responsibilities and duties

Follow up calls to clients

Assist them to submit their applications through bank system

Follow up pending documents with clients and processing team

Submit end day report to the management

Objection handlings

Work closely with relevant departments to resolve clients issues and concerns

Working hours and Location

Mondays to Fridays

9am to 6pm

Office location at Mapletree Business City

Salary

$2500

Candidate requirements

Candidate must possess at least 'N' levels

Good etiquette over the phone

Willing to learn

No experience needed (training will be provided)

Note:

Position open to Singaporeans or PRs

No of position needed: 1

As a Technician/Senior Technician, we rely on you to:

• Maintain electrical and mechanical plant & equipment of the hotel
• Assist in assigned renovations or expansion works within the Hotel
• Highlight technical issues that require attention
• Support Duty Engineer in work requests

We are looking for someone who:

• Has a passion for Engineering
• Understands engineering equipment
• Enjoys taking on a new challenge
• Not afraid to take up new challenges
• Always prepared
• Communicates with fluency in English (as well as the local language)
• A motivator and a self-starter

If you are the right person, what are you waiting for? Click the apply button now!

Successful candidates will be required to adhere to the hotel's grooming and uniform guidelines issued.

We are looking for a Food and Beverage Server to join our team

As a Food and Beverage Server, we rely on you to:

• Support the daily operation of the restaurant
• Provide a high quality service to restaurant guests
• Ensure the smooth operation of the work section appointed
• Consistently looks for ways to enhance guest satisfaction
• Create an exceptional experience for our guests

We are looking for someone who:

• Has a passion for Food & Beverage
• Enjoys delivering high quality guest service with a welcoming manner
• Loves interacting with guests and customers
• Communicates with fluency in English (as well as the local language)
• Displays curiosity and takes time to learn and understand new culinary trends
• Committed to serving food of the highest quality
• Willing to work shifts

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

If you are the right person, what are you waiting for? Click the apply button now!

Responsible to handle a portfolio of clients and provide payroll and a full suite of accounting services to clients in different industries.

Duties & Responsibilities

• Proficient understanding of Singapore Financial reporting Standards (SFRS), Singapore payroll compliance and Singapore Goods and Services Tax (“GST”) regulations
• Manage several portfolios of different complexities and from various industries
• Liaison with clients’ stakeholders, statutory service providers such as auditors, tax agents and/or other external parties on matters related to your work scope
• Ensure accuracy, due care, project management and timely delivery when providing the following services as stated in the respective Letter of Engagement with clients:

1. Setup of computerized accounting system and Chart of Accounts (“COA”);

2. Preparation of monthly/quarterly/half-yearly/yearly management statements;

3. Liaison with auditors for the finalization of year end audited accounts,

4. Filing of GST Application;

5. Preparation & Filing of quarterly GST returns;

6. Preparation of Unaudited financial statements;

7. Preparation of financial statements in XBRL format;

8. Provision of accounting administrative services;

9. Preparation of payroll services.

Others

• Manage billings and collections
• Fulfil any other duties as and when assigned by the seniors, managers and director

Job Holder’s Specifications

• Possess a Diploma/Degree in Accountancy or qualifications in professional accounting
• Has at least 1-2 years of relevant experience in an accounting firm, preferably in an outsourcing services environment
• Possess good business sense and ability to relate well with clients
• Able to multi-task and work under pressure to meet specific timelines
• Possess good communication and excellent interpersonal skills
• Must be proactive, analytical, committed and take ownership
• Possess the interest to learn/upgrade to new skills/technologies
• Accounting software hands-on knowledge will be an added advantages

Job Description :

1. Organize and delegate specific tasks and responsibilities to cleaners and team leaders for hotel room cleaning activities. Make sure that all cleaners follow the established cleaning procedures and standards.
2. Experience in operating equipment used for cleaning hotel rooms and providing training to cleaners as needed.
3. Oversee and track the use of cleaning supplies to prevent or reduce waste and misuse.
4. Provide daily updates to the operations manager regarding the job site and serve as the primary point of contact for addressing any complaints or feedback from hotel guests.
5. Inspect hotel rooms after cleaning to ensure they meet the hotel's cleanliness standards.

Job Requirements :

1. A minimum of 3 years of relevant experience in the hotel room cleaning industry.
2. A positive work attitude and strong work ethic are essential, along with physical fitness to handle tasks such as working at heights and lifting up to 20 kg.
3. Willingness to work on weekends and public holidays, with the ability to alternate between morning and afternoon shifts each week, and to work overtime as needed.
4. Proficient in basic office software and willing to handle paperwork tasks.
5. Requires long hours of standing and the ability to work in a fast-paced environment.
6. Able to communicate in English and Mandarin for effective daily communication with team members.

**We regret to inform that only shortlisted candidates with relevant experience will be contacted**

BASIC FUNCTION

Responsible for the daily purchasing duties in Oracle and Simphony Point of Sale and assist on ad-hoc sourcing of quotations. Coordinates paperwork relating to the procurement process.

DUTIES & RESPONSIBILITIES

Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities, including adhoc duties assigned by management:

• Daily processing of Purchase Requisition to Purchase Orders in Oracle and Simphony.
• To assist Food & Beverage department to build materials and recipe cost in procurement systems.
• Handle daily market list ordering. Receives PR list from the end user via system daily and arranges for delivery of those items daily.
• Manage the suppliers’ database by updating the details and bank information.
• Sourcing of vendors/products and negotiate best deals for company to obtain cost savings and other purchase terms at the optimal level without sacrificing quality.
• Conduct Request for Quotations/Tenders in accordance with the Company Procurement Policy and prepare recommendation proposal.
• Conduct market surveys of all items to be purchased for the purpose of cost savings.
• Follow up on open purchase orders with the relevant Head of Departments.

SKILLS

• Experience in Oracle or SAP would be a plus
• Proficient in use of MS Office Applications
• Possess good communication and interpersonal skills
• Resourceful, self-driven, proactive and independent worker
• Able to work well under stress in a fast-paced environment.
• Meticulous with positive attitude.

Responsibilities:

• Taking charge of vendor management
• Troubleshooting and providing solutions for issues relating office facilities and meeting rooms and equipment, including but not limited to, av equipment, light fixtures, furniture and other assets
• Coming up with a preventive maintenance program for office & meeting rooms amenities and equipment
• Managing and supervising improvement / fit-out projects in relation to atp and interlocal
• Keeping stock and administering loan and return paperwork.
• Ensuring minimal breakdown of equipment such as av equipment at meeting rooms and at the solution center
• Sourcing and coordinating with contractors on new installations, maintenance, and repairs of facilities within the relevant timeline(s)
• Carrying out daily / periodic checks on facilities and to compile periodic reports for submission.
• Submitting and reporting monthly / periodic / assigned task and/or follow-up.
• Handling any other tasks assigned by client representative(s) from time to time
• Providing quarterly proposal on improvement to facilities/processes
• Providing monthly follow up and update on conditions of the atp and interlocal.
• Providing monthly update of facilities related functions & proposal for improvement.
• Providing support on products & video production equipment relating to events preparation

The Duty Manager works under the supervision of the Acting Assistant Front Office Manager to oversee the day-to-day operations of the front office including night shift if applicable, ensuring the smooth delivery of exceptional services to property's guests/customers. The Duty Manager often meets or liaises with other executives or managers of the various departments to satisfy guests/customers' requests, handle VIP arrivals, collaborate effectively on usage of function and catering space, manage security issues and any matters concerning guests’ undesirable conduct in rooms or public areas. The Duty Manager is required to have a good working knowledge of the Property Management System or other hotel reservation software to meet the challenging demands of his/her work responsibilities and may be required to assist in reception, concierge, reservations, housekeeping, budgeting matters and food and beverage operations. He/She also analyses market/industry trends and potential customers to suggest appropriate proposals to enhance branding and revenue. The Duty Manager is involved in supervising and guiding the front office team and coordinating the team’s work schedules. He/She should have the ability to work in a fast-paced environment in managing the multifarious operation concerns and expectations of guests.

Responsibilities:

You will:
• Supervises overall activities in the department.
• Supervises and delegates duties to supervisors and prepares work schedule for them.
• Develops weekly schedules, monitors team attendance and put up the leave calendar
• Supervises all sections and improvements in operation where she/he finds opportunities to develop service standard.
• Plans and organizes departmental periodical training sessions for staff of courtesy, efficiency and job knowledge (especially for new staff).
• Keeps knowledge/information of any change in resort policy and procedure and enforce them.
• Ensures good communication and cooperation between front office department and other departments.
• Performs all duties applicable to the night shift ensuring all report, system checks as well as run of the day (date system change) are performed accordingly to standards and hotel requirements.
• Controls expenses of front office department.
• Maintains a personalized service standard of the reception by constant training and motivation of the team members.
• Liaise closely with Housekeeping to ensure that optimum number of room / suites are available and all incoming guests requirements are met.
• Actively take part in Sales Activity within the hotel including referral of lead to the Sales office
• Reads all reservation correspondence prior to the guest arrival to understand the needs and wants of the guests, updates and corrects information in RMS accordingly
• Conducts daily briefings
• Blocks special room. Requests and personally checks them prior to the arrival of guests.
• Personally welcomes guests and allocates rooms and coordinates with supervisor for proper follow up.
• Makes sure that the service of the front office team is prompt and attentive at all times.

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirement:

• 3 and more years of proven success in an operations management role (preferred in F&B/ Hospitality Industry)
• Strong skills in development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

Responsibilities

• Provides guidance for all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Controls and directs the food preparation process efficiently and professionally
• Creates meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Manage, train and educate kitchen workers to be par with the highest possible culinary standards
• Manages kitchen stocks and ensures minimal wastage
• Forecasts and assesses personnel requirements ensuring no shortage or excess of kitchen staff while keeping labor costs in control
• Procures, stores, and handles all food products and materials within the agreed-upon budget and maximizes gross profit to include the effective staff management and payroll expenses
• Ensures that base food preparations and mise en place are well organized for service, allowing smooth kitchen operations
• Maintains payroll, punctuality and attendance records
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Keeps updated in the latest trends in culinary trends and kitchen processes and technologies
• Ascertains that the personnel follow the regulations on hygiene, stock rotation, dates, storages, refrigerator temperature control, pest control, reporting of malfunctioning equipment, reporting of notifiable illnesses, and reporting of absenteeism, whether due to illness or otherwise
• If and when necessary, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• At least 5 years of experience as a chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Proven ability of kitchen management
• Strong interpersonal and leadership skills
• Tenacious in picking up concepts and possesses strong logical and analytical problem-solving skills
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Responsibilities

• Oversee daily Salon Operations
• Assist in training beauticians
• Assist in rostering and incentive payroll
• To maintain positive relationships with relevant stakeholders
• To maintain stock levels and ensure sufficient stock on hand
• Ensure that proper hygiene practices are strictly adhered to
• Maintain staff records and documentation.
• Promote services, products, and discounts to customers

Qualifications & Requirements

• Diploma in relevant fields
• Relevant work experience in the beauty industry, preferably in similar roles
• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Basic bookkeeping knowledge and digital literacy skills
• Possess leadership skills, organizational skills and time-management

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Job Description

• To assist in menu development from sourcing of ingredients to the final plating. Innovation, uniqueness and current trends should be take into consideration so as to meet current market demands.
• To source for high quality and fresh ingredients as well as cooking instruments required.
• Ensure that usage of ingredients are optimised, and that food wastage in the restaurant is kept at a minimal.
• Cost management and budgeting
• Tasting of final dishes to provide constructive comments to elevate quality.
• To educate fellow kitchen staff on best practices, culinary knowledge as well as techniques. Hygiene and food safety practices are also required.
• To educate front-of-house staff on recommendations to be suggested to customers, such as best food and beverage pairings.
• Provide feedback on the overall ambience and layout of the restaurant so as to ensure performance efficiency and customer satisfaction
• Take part in special events and curate time-limited menu
• Undertakes any other duties and ad hoc related roles as the business requires

Qualifications & Requirements:

• Bachelor in relevant field of study
• Basic food hygiene & Workplace Safety & Health for Food Operation Certificate
• Ability to work well in a team
• Excellent listening and communication skills as well as multi-tasking skills.
• Passion for delivering great food and service.
• Available to work shifts during weekends and holidays

Responsibilities

• Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned
• Supervise opening and closing operations ensure standard protocols are followed
• Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints
• Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
• Supervise and maintain cleanliness of the outlet
• Ensure compliance with safety and sanitation regulations

Qualifications & Requirements

• Bachelor's Degree in Hospitality / Retail Management or any related field
• Proven supervisory work experience in a hotel or restaurant set up (minimum of 1 years of experience)
• Strong leadership skills
• Excellent communication skills
• Customer service oriented

Responsibilities

• Ensures that guests have a pleasant and memorable dining experience
• Monitors setup, maintenance, cleanliness and safety of Dining areas
• To answer questions regarding menu and assist with menu selections
• Supervises and trains the Staff to standards of excellence
• Complete opening and closing duties/checklists in a timely fashion.
• Coordinate food service between kitchen and dining staff.
• Check with guests to ensure satisfaction with each food course and beverages.
• Present an accurate final bill to guests and process payment.
• Any other duties related to food and beverage service assigned by the manager.

Qualifications & Requirements

• Good communication, spoken and written skills
• Excellent guest service skills.
• Customer service skills, able to positively interact with guests

Responsibilities:

• Recommend hairstyle, haircuts according to customers' face shapes and their preference
• Handle customers' needs with the best of abilities to design and create
• Wash, blow, cut, trimming, treatment, color, rebonding, head spa, bleaching
• Study the condition of hair e.g. oily hair or dry scalp etc.
• Shave and shape beards and mustaches
• Perform shampoo, rinse, condition and dry hair processes
• Operate salon equipment
• Demonstrate and sell hair care products and cosmetics

Qualifications & Requirements:

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Can withstand long periods of standing