Responsibilities

• Handle full or partial sets of accounts, GST and compliance matters
• Assist to maintain and administer on accounting matters for the portfolio of clients
• Timely preparation of accounts and financial reports to comply with the clients’ policies and statutory requirements
• Responsible for full spectrum of payroll functions in relation to the portfolio of clients (monthly CPF contribution, IR8A tax submission)
• Any other ad hoc duties as required by the Outsourcing Department

Requirements

• Diploma/Bachelor in Accountancy, ISCA, ACCA or other relevant professional qualifications
• Good command of English
• Strong interpersonal and client relationship skills
• Meticulous and organized individual with strong initiatives
• Proactive in problem solving
• Positive working attitude and willingness to learn
• Well versed in Microsoft applications (PowerPoint, Excel, Word)
• Practical knowledge in various accounting software is an advantage

Supervisor Responsibilities:

Making sure employees that report to you meet performance expectations.

Giving instructions or orders to subordinate employees.

Ensuring that the work environment is safe, secure and healthy.

Meeting deadlines.

Approving work hours.

Ensure great customer service at all levels.

Supervisor Requirements:

Previous leadership experience.

Excellent communication skills.

Eye for detail and accuracy.

Reliable, with high integrity and strong work ethic.

Ability to work as part of a team.

Professional appearance and attitude.

Proactive organizational skills.

High school diploma.

Ability to keep a positive attitude in a fast-paced environment.

We regret that only shortlisted candidates will be notified.

Job title: Roadshow Customer Acquisition Executive (Roadshow islandwide/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting sales of Credit Cards to client based on their needs
• Self-Motivated and independent
• Willing to learn and achieve their monthly target
• Sales driven
• No experience needed (training provided)
• Immediate vacancies
• Others

Minimum Qualification

• Minimum GCE “N” with 3 passed including Math

Additional info

• 5 to 6 working days (Including weekend and public holiday)
• Retail working hours
• $2500 + high commission

Selected candidate will be assigned to location booth to promote credit card services.

Position open to locals and E-Pass holders.

Work location: East

Roles & Responsibilities

• Cleaning of room, bathroom and common areas according to the set standards and instructions.
• Replenish and replace all supplies, amenities and lines as per established standard operating procedures.
• Ensures all assigned rooms (check-out or make-up) are completed before the end of shift.
• Attending to guest requests.
• Reporting of any maintenance defects.
• Reporting of any lost and found to the relevant department for their necessary actions.
• To check that all room status is the same as the Room Attendant daily report.
• Adhere to personal grooming and hygiene standards.
• Perform any other duties as assigned.

Requirements:

• Previous experience in housekeeping or hospitality is preferred.
• Ability to follow cleaning standards meticulously, ensuring rooms, bathrooms, and common areas are cleaned to the highest standard.
• Maintain a high standard of integrity by handling guest information and requests with honesty, confidentiality, and professionalism at all times.

We regret that only shortlisted candidates will be notified.

Responsibility:

• Attend to clients' enquiries and requests.
• Carry out induction procedures with all new staff.
• Check cleaning equipment condition.
• Check work done by cleaners.
• Communicate and relate effectively at the workplace.
• Demonstrate understanding of cleaning methods and processes.
• Implement work plans.
• Inform supervisor or manager when stock level of cleaning materials is low.
• Inform team of clients' requests and follow up to ensure request is done.
• Instruct and delegate tasks to team.
• Oversee day-to-day cleaning operations.
• Provide appropriate guidance and training for cleaning staff.
• Resolve problems and make decisions at operational level.
• Train new cleaners on work procedures and operation of equipment.

Job Descriptions:

• Conduct regular checks to ensure building facilities are maintained at high standards
• Carry out minor repairs / trouble shooting works
• Attend to tenants’ requests for maintenance related matters
• Able to carry out works (e.g. painting, carpentry work etc. when necessary)
• Perform any other duties as assigned

Job Requirements:-

• NTC 2/3 or NITEC in Mechanical / Electric / Building
• Computer skills in MS Words and Excel
• At least 1-year relevant working experience in maintenance of M & E systems and building facilities and implementing improvement works

We regret that only shortlisted candidates will be notified.

Job title: Branch Customer Acquisition Executive (Station at bank/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting services to client based on their needs and requirement
• Self-Motivated and independent
• Follow up with customers regarding their application
• Meeting sales target set by company
• Acquiring sales compliantly with honesty and integrity
• Others

Requirements

• Require hunter skills
• You have unparalleled drive and verbal communication skills
• You persevere through rejection with ease
• Maintain a beginner’s mindset (hungry to learn)

Minimum Qualification

• “N” Level with 5 Credits Pass including Math

Additional info

• 6 working days
• Bank branches operating hours.
• Need to work on Sunday/ PH according to work schedule
• $2100 + high incentive

Selected candidate will be assigned and station at Bank Branches promoting our company services.

Position open to locals only.

Responsibilities:

• Responsible for the day-to-day operations and maintenance of the property, as well as creating a hospitable experience for our guests.
• Establish a professional communication and provide tip-top hospitality services to our guests, including managing check-ins / check-outs, enquiries and maintenance requests.
• Conduct room viewings for guests who request for a room change, and follow-up with the necessary proper documentations in our property management system.
• Roll out housekeeping rosters and coordinate in-room / external maintenance work with contractors.
• Support the daily maintenance of the property, including assisting with basic fixes, conducting regular property inspections, and supervising scheduled maintenance works such as air-con servicing, electronic door lock reprogramming and landscaping works.
• Manage incident reporting actively and take remedial actions to resolve the problems. Maintain good records of all incidents and maintenance tickets raised.
• Ensure compliance of Safety & Building regulations and all other statutory requirements, including Fire Safety & CERT regulations.
• Provide support for community events held within the property.

Requirements:

• Minimum Diploma in Hospitality or relevant field.
• At least 2 year(s) of experience in student hostel / serviced office operations management.
• Experience in property / facilities management or front desk would be advantageous.
• Good team player with interpersonal, analytical, presentation skills.
• Service-orientated with pleasant disposition.
• Experience in using MS Office.
• Candidates who is able to start work immediately or on short notice would be preferred.

We regret that only shortlisted candidates will be notified.

Job Description

• Perform cleaning on the premises as directed by your supervisor
• Maintain cleanliness of assigned areas
• Sweep and vacuum the floor or carpets in the assigned area
• Wash and maintain the cleanliness of the surroundings and toilets
• Wipe table tops, shelves and partitions of assigned areas
• Empty waste bins
• Any other duties as assigned.

Various Location:

• Choa Chu Kang
• Bukit Batok
• Boon Lay
• PLQ Mall
• Bedok
• Ang Mo Kio
• Bishan
• Bukit Panjang
• Serangoon
• Changi Airport

Please whatsapp: 62811843

Responsibility:

• Supervise multiple team of cleaners inmultiple cleaning projects
• Train cleaners and team leaders on servicestandards and provide help and guidancewhen necessary
• Assist in planning work schedules anddeployment of manpower
• Monitor and follow up on compliance withcleaning procedures, workplace safety andtender specifications
• Implement operation plans to improvework processes and service quality
• Interact and handle complaints andfeedbacks and build relationships withcustomers
• Check cleaning equipment condition
• Monitor cleaning material stock level andre-order materials when needed
• Solve operational problems and makedecisions
• Submit daily cleaning report
• Facilitate effective communication andengagement at the workplace

Job Description

· To inspect and identify type of pests’ problems faced by clients

· To apply the appropriate pest control treatments

· To provide good quality pest management services to clients

· To prepare and issue service report upon completion of each job

· To handle and operate pest control equipment/tools

· To maintain Company’s pest control equipment in good and working conditions

· To provide advice and recommendation to clients of suitable pest control routine maintenance when necessary

· Any other ad-hoc duties as assigned

Requirements

· Able to speak/read/write basic English

· Class 3 driving license

· Team player

· Relevant experience is advantage

Responsibilities

• Handle full or partial sets of accounts, GST and compliance matters
• Assist to maintain and administer on accounting matters for the portfolio of clients
• Timely preparation of accounts and financial reports to comply with the clients’ policies and statutory requirements
• Responsible for full spectrum of payroll functions in relation to the portfolio of clients (monthly CPF contribution, IR8A tax submission)
• Any other ad hoc duties as required by the Outsourcing Department

Requirements

• Diploma/Bachelor in Accountancy, ISCA, ACCA or other relevant professional qualifications
• Experience in client management and coaching/supervision
• Good command of English
• Strong interpersonal and client relationship skills
• Meticulous and organized individual with strong initiatives
• Proactive in problem solving
• Positive working attitude and willingness to learn
• Well versed in Microsoft applications (PowerPoint, Excel, Word)
• Practical knowledge in various accounting software is an advantage

Responsibilities:

• Responsible for the day-to-day operations and maintenance of the property, as well as creating a hospitable experience for our guests.
• Establish a professional communication and provide tip-top hospitality services to our guests, including managing check-ins / check-outs, enquiries and maintenance requests.
• Conduct room viewings for guests who request for a room change, and follow-up with the necessary proper documentations in our property management system.
• Roll out housekeeping rosters and coordinate in-room / external maintenance work with contractors.
• Support the daily maintenance of the property, including assisting with basic fixes, conducting regular property inspections, and supervising scheduled maintenance works such as air-con servicing, electronic door lock reprogramming and landscaping works.
• Manage incident reporting actively and take remedial actions to resolve the problems. Maintain good records of all incidents and maintenance tickets raised.
• Ensure compliance of Safety & Building regulations and all other statutory requirements, including Fire Safety & CERT regulations.
• Provide support for community events held within the property.

Requirements:

• Minimum Diploma in Hospitality or relevant field.
• At least 2 year(s) of experience in student hostel / serviced office operations management.
• Experience in property / facilities management or front desk would be advantageous.
• Good team player with interpersonal, analytical, presentation skills.
• Service-orientated with pleasant disposition.
• Experience in using MS Office.
• Candidates who is able to start work immediately or on short notice would be preferred.

We regret that only shortlisted candidates will be notified.

This role will report directly to the Director, Investment Risk.

Key Duties and Responsibilities

• Support the fixed income risk manager in risk identification, monitoring and review of portfolio and firmwide risks (with a focus on fixed income and credit portfolios):

1. Monitoring, analysis and reporting of portfolio and firmwide exposure to ensure that portfolios comply with the stipulated risk limits, analyze the reasons for any breaches, and escalate to higher authority if necessary
2. Set up and maintain risk guidelines in the enterprise system to ensure that the guidelines are correctly coded
3. Support the annual risk limits review and calibration
4. Support credit and counterparty risk management activities to facilitate new business initiatives and existing portfolios including onboarding of new instruments
5. Maintain and enhance existing investment risk related automated workflows and processes
6. Improve and maintain risk related data in risk systems and rectify any data quality issue in a timely manner

• Contribute to any ad hoc projects and business initiatives e.g. process/workflow enhancements, regulatory and audit requests, and enhancement of risk systems etc.

Education Qualification

• Bachelor’s or master’s degree in a related discipline (e.g. Finance, Economics, Business, Risk Management, Financial Engineering, Computational Finance).
• Professional certification e.g. FRM, PRM, CFA, CPA, CAIA or progress towards such qualifications will be well-regarded

Experience and Skills

• Excellent understanding of investment risk concepts, financial instruments (sovereign bonds, credits and equities) and derivatives.
• Technically proficient in at least 1 coding language (e.g. Python, VBA etc), SQL, and data analytics tools (e.g. Power BI, Tableau)
• Experience with financial systems such as Barraone, RiskMetrics, FactSet, Simcorp, or Bloomberg would be a plus
• Proactive, mature, independent, fast learner and ability to think outside the box
• Unafraid to challenge status quo in a constructive and collaborative manner
• Meticulous, rigorous, and analytical
• Good interpersonal skills and collaborative team player
• Ability to multi-task and work under tight timeline

Remuneration

• Competitive and reward for performance

A provider of comprehensive security solutions in Singapore, is seeking a dynamic and results-driven Business Development Manager to join our team. With a strong reputation for delivering top-tier security services, we are dedicated to protecting our clients' assets and ensuring peace of mind.

In this role, you will be responsible for expanding our customer base and driving revenue growth by identifying new business opportunities, developing and implementing effective sales strategies, and building and maintaining strong relationships with clients. If you're passionate about the security industry and thrive in a fast-paced, growth-oriented environment, we want to hear from you.

Responsibilities

• Identify new business opportunities by researching and analyzing market trends and customer needs in the security industry.
• Build and maintain strong relationships with new and existing clients to meet sales targets and drive revenue growth.
• Conduct market research to understand potential clients and the competitive landscape.
• Create and deliver compelling sales proposals that showcase the value of our security services.
• Develop and implement pricing strategies to optimize profitability, including competitive analysis and pricing optimization.
• Collaborate with the operations team to ensure service delivery aligns with client needs and expectations.
• Strategize business expansion, balancing financial goals with customer satisfaction.
• Attend industry events and networking sessions to promote company services and build business relationships.
• Prepare regular reports on sales performance, market trends, and competitor activity.
• Work closely with senior leadership to support the company’s strategic goals and vision.

Requirements

• 3-5 years proven experience in the security industry, with a strong understanding of market trends, services, and client needs.
• Established network of business contacts within the security sector, with the ability to leverage these relationships to drive business growth.
• Track record of success in sales, business development, or account management, particularly in achieving revenue targets.
• Strong negotiation and presentation skills, with the ability to create compelling proposals and close deals.
• Ability to conduct market research and competitive analysis to identify new business opportunities.
• Excellent communication and relationship-building skills to maintain strong client relationships and foster new connections.
• Strategic thinking with experience in developing and implementing pricing strategies and business expansion plans.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.

Benefits:

• Salary negotiable based on experience and industry expertise.
• Performance-based incentives to reward high achievers and drive growth.
• A dynamic and growth-focused work environment, with opportunities to influence strategic direction and business expansion.
• Collaboration with senior leadership, providing exposure to high-level decision-making.
• Flexibility and autonomy in managing client relationships and business development initiatives.

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

International Business Manager

Responsibilities

· Focus on developing and securing international business and for the respective products and solution portfolio

· Develop and formulate international business development strategies and plan and drive the execution

· Delivery of the sales order target and future growth as declared in the international business plan

· Keep track and report performance of Int’l Business. Provide timely updates to management team on the sales target achievement, performance and gain insight and assessment against goals

· Channels and strategic partnerships creation, new customers account creation and relationship management

· International leads and opportunities creations

· Coordinates with line of businesses/business units including sales, business development and product managers to meet the business development needs account performance objectives and customers’ expectations.

Requirements

· Proven international sales and/or business development track record in a senior position in defence, international and engineering industry domain

· Prior experience in sales channels/accounts and partnership creation and relationship management

· Prior experience in new account creation and account management

· Prior experience in Int’l Biz sales/orders forecasts and strategic planning

· Proven success in a fast-paced environment, independent, self-motivated and able to work collaboratively in team environment and individually

· Exceptional oral and written communication skill, and presentation ability

· Working location is in Jurong East/Ang Mo Kio

· Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

1. Setting sales goals and developing sales strategies.

2. Researching prospects and generating leads.

3. Contacting potential and existing customers on the phone, by email, and in person.

4. Handling customer questions, inquiries, and complaints.

5. Preparing and sending quotes and proposals.

6. Managing the sales process through specific software programs.

7. Building and maintaining a CRM database.

8. Meeting daily, weekly, and monthly sales targets.

9. Participating in sales team meetings.

10. Expected to have a hand in marketing.

Technical / Adminstrative Duties

• Minimum 5 years' relevant experience in ACMV Project design and build for various type of buildings, including cleanroom and bio-lab projects.
• Documenting and certificating all work carried out to meet our contractual and statutory obligations
• Identifying and resolving remedial requirements on all systems
• Quoting and undertaking project work as required by the client

Requirements:

• Degree or Diploma in Mechanical / Electrical / Building Services Engineering or Equivalent;
• Experience in ACMV / Mechanical / Electrical / Building Services Project and Maintenance work.
• Experience in both industrial and commercial air-cons
• Ability to work independently and manage multiple projects
• Possess good interpersonal communication and presentation skills

We are seeking a highly organized and experienced Project Manager to join our team and oversee the implementation of digital infrastructure projects. In this role, you will be responsible for planning, executing, and finalizing projects according to strict deadlines and within budget. Your duties will include coordinating efforts across various teams, ensuring resources are allocated efficiently, and managing stakeholder expectations.

Be Part of Our Success

• Develop comprehensive project plans, schedules, budget estimates, resource allocation, and risk management strategies for infrastructure projects.
• Collaborate and Coordinate with stakeholders to identify and establish projects goals and objectives.
• Ensure project requirements and deliverables are clearly defined, documented, and communicated to all stakeholders.
• Monitor project progress, identify deviations from plans and recommend timely corrective actions to keep projects on track.
• Manage on-site project/construction activities to ensure compliance with design specifications, safety standards, and quality requirements.
• Ensure all project activities comply with environmental regulations and industry standards.
• Supervise and coordinate the work of project crews, subcontractors, and other project team members.
• Provide guidance, training, and support to team members to enhance their performance and productivity.
• Monitor project expenditures and manage project budgets to avoid cost overruns.
• Identify and implement cost-saving measures without compromising quality or safety.
• Implement and enforce quality control measures to ensure high standards of workmanship and materials.
• Conduct regular quality audits and inspections to identify and rectify any defects or deficiencies.
• Ensure all project deliverables meet or exceed client expectations.
• Develop and enforce site-specific safety plans, ensuring compliance with health and safety regulations.
• Conduct regular safety meetings and training sessions for project personnel.
• Investigate and report any accidents or incidents, implementing corrective actions to prevent future occurrences.
• Coordinate with regulatory agencies, local authorities, and other stakeholders as necessary.
• Manage project risks and issues and take appropriate and timely risk mitigation measures.
• Maintain accurate and up-to-date project documentation, including contracts, change orders, schedules, and correspondence.
• Provide status reports to management and stakeholders on a regular basis.

Qualities We Value

• Knowledge in Civil or Architecture Engineering or related field
• Specialist Diploma in Construction Productivity (SDCP) certificate required.
• Basic Concept in Construction Productivity Enhancement (BCCPE) certificate required.
• At least 5 years of relevant experience in the civil construction industries
• Safety related certificate such as supervisor safety, risk management, is preferred.
• Strong knowledge of construction methodologies, building codes and safety regulations
• Possess good communication and interpersonal / management skills.
• Strong analytical skills
• Able to start work immediate or within short notice.
• Singaporean only
• Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Job Description

We are looking for a Sales Manager to join our team!

As a Sales Manager, we rely on you to:

• Maximizes upselling opportunities whenever possible.
• Personally handles key wholesales / corporate accounts as assigned
• Develops strategies in securing or maintaining a preferred hotel status for global accounts and optimizes revenue contribution from HVGA, PGA, DGA TGA accounts at property level.
• Develops and executes effective business development strategies that will ensure a continued and sustainable profit growth for rooms as well as all revenue centres.
• Cross sell other Shangri-La Hotels & Resorts.
• Attends major travel functions and promotional events to promote sales (Rooms, Catering, F&B and other facilities and services) for the hotel.
• Analyzes market changes. Under the direction of the Director of Sales, implements proactive programs to meet changes, i.e. changes brought about by political, economic or competitive changes in the market place.
• Keeps abreast of current and future competitors’ products, pricing and sales programs and deploy resources to efficiently optimize RevPAR and achieve / maintain the leading market position.
• Provides leadership to the sales team.

We are looking for someone who:

• Has passion and drives for results
• Has strong interpersonal, communication and organisation skills
• Is professional, experienced and self-motivated
• Enjoys interacting with people
• Preferably has hospitality-related work experience

If you are the right person, what are you waiting for? Click the apply button now!

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

Singapore Management University’s Strategy & Entrepreneurship group invites applications for Assistant Professor tenure-track faculty positions.

We are seeking productive researchers in one of the following broadly defined areas of Strategic Management, International Business, Entrepreneurship, Organizational Theory (Macro), Environmental Sustainability and CSR, and Innovation/Technology Management and Digitalization.

We are looking for candidates who are conducting rigorous, impactful, and interesting research, and have high-quality publishing and research records commensurate with the rank they are applying for.

Entry level positions have a reduced teaching load of two sections, generally taught in one term. In addition, SMU offers an internationally competitive compensation and research support package including relocation benefits and child education funding.

About the Strategy and Entrepreneurship Area: The Strategy and Entrepreneurship Area currently has 22 tenure-, practice- and teaching-track faculty members from over 10 different nationalities. They conduct high-quality research published in top research journals and have extensive editorial experience. Senior faculty members include Gokhan Ertug, Reddi Kotha, Heli Wang, Daphne Yiu among others. General information about SMU can be found at www.smu.edu.sg and information about the Strategy & Entrepreneurship area at:

https://business.smu.edu.sg/business/disciplines/strategy-and-entrepreneurship/welcome

APPLICATION PROCEDURES

All applications should be submitted using the following link:

https://smucareers.taleo.net/careersection/smu_ext_ft/jobdetail.ftl?job=2400006Y&tz=GMT%2B08%3A00&tzname=Asia%2FSingapore

Candidates should submit a full application consisting of: (1) a letter with their research and teaching statement, (2) a CV, (3) three samples of research, (4) evidence of teaching ability, and (5) three letters of reference. All application materials are to be sent using the following link (Candidates can upload the reference letters as attachments under their profile via the system or have them sent directly to [email protected]).

Singaporeans selected for tenure track faculty positions may be considered for the Singapore Teaching and Academic Research Talent (START) Inauguration Grant. Details on the grant application procedure may be found here: https://www.smu.edu.sg/moe-start/inauguration-grant.

Epworth Community Services is a Social Service Agency (SSA) that helps at-risk children and youths from needy and disadvantaged families. We want to create a better world for them so that they can develop their potential. Our work focuses on promoting the mental well-being of children and youths by building strong families and imparting skills for resilient living.

We are a registered charity, a full member of the National Council of Social Service (NCSS) and an Institution of a Public Character (IPC).

With a vision to enable Strong Families, Resilient Living, Beautiful Minds, our work focuses on promoting and supporting the mental well-being of children and youths through building strong families, and by imparting abilities and skills for resilient living.

In Epworth, the diversity of our services provides many opportunities to match your professional and personal aspiration in the social service sector. We believe that people are our greatest asset and every individual has talent and ability that can be developed to their fullest potential.

Job Responsibilities

This position reports directly to the Executive Director and works closely with the Senior Management in organisational development and compliance matters.

1) Organisational Development

• Work on proposals for organisational development, transformation, change and improvements: including research, and developing new ideas, concepts and structures for change to improve organisation effectiveness and efficiency
• Manage the implementation of approved proposals to effect organisational development, transformation, changes, and improvements, including related processes
• Establish documentations with regards to changes in operations, structure and work processes resulting from organisational development, transformation, changes and improvements

2) Compliance matters

• Management of governance compliance issues within the organisation
• Management, follow-up and co-ordination of matters related to internal and/or external audit
• Management of internal and external communications of the organisation
• To assist in various management issues as directed by the Executive Director
• To provide secretarial support at key corporate meetings, including Board Meetings and various Board Committee Meetings

Job Requirements

• Degree in Business
• Minimum 5 years working experience, preferably in Social Services industry
• Meticulous, analytical and with excellent business writing skills
• Good stakeholder management and organisational skills, strong problem solving and follow up skills
• Proficient in Microsoft office applications
• Highly proficient in spoken and written English as need to write proposals, policies and conduct presentations
• Experience in change management and / or compliance matters will be advantageous

Other Information

• Location: Walking distance from Bukit Batok MRT
• Monday to Friday (Office Hours)
• Family-friendly culture
• Hybrid working arrangements
• Attractive remuneration package with comprises of fixed and variable bonuses

As part of Raffles Hotel Singapore’s Leadership Development Programme, the Food and Beverage Management Trainee will gain practical experience and knowledge through a structured 18-months programme. The programme will involve a rotation across various restaurant concepts and supporting departments, which will be customised based on operations’ and trainee’s expectations and requirements. To complement their learning and assimilation into a leadership role, the management trainee may be involved in special projects as assigned by F&B leaders, and mentored by a senior leader of the hotel.

Primary Responsibilities

Food and Beverage Service

• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Is always well presented and adheres to hotel’s grooming standard.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Undertakes F&B special projects as directed by F&B leaders and/or mentor.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

• Is a role model for the Food & Beverage Service Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly.
• Provides a high level of Safety and Security for guests and colleagues.
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Completes all components of the Raffles Leadership Development programme.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Assists in recording and submitting monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the manager.
• Ensures NEA rules and regulations are met and achieve.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility and sustainability efforts.

Candidate Profile

Knowledge and Experience

• Degree or Diploma in hospitality or related field.
• Experience in Food & Beverage an advantage.

Competencies

• Fluent in oral and written English.
• Ability to speak other languages and basic understanding of local languages.
• Strong communicator with presentation and influencing skills.
• Team player with strong interpersonal skills with ability to work with colleagues from different cultures and connect well with colleagues at all levels across divisional borders.
• Service oriented with an eye for details and a good understanding of what it takes to build a strong service culture in a world-class hospitality icon.
• Driven and able to work independently with high proactivity in a dynamic environment.
• Analytical with proven organisational skills and attention to details.
• Flexible, able to adapt to different working locations/environments and able to embrace and respond to change effectively.
• Loyalty, high integrity and ability to keep confidentiality
• Focuses on service with an eye for detail and an approachable attitude.
• Works well under pressure, analyses and resolves problems, and exercises good judgment.
• Self-motivates and shows good initiative in a dynamic environment.
• Possesses good computer and property management system skills.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Responsibilities:

Leadership and Team Management:

Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

Oversee the utilization and management of the App to streamline operations and enhance team collaboration.

Financial Coordination:

Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

We are seeking a business development manager for our client ST Engineering.

Job Title: Business Development Manager

Responsibilities

• Lead and spearhead Public/ Government Service business development activities

• Plan, develop, and implement policies and strategies for the organization's growth and diversification in the local market

• Drive efforts to expand market share within Singapore

• Conduct research and analysis of business opportunities, assess potential local markets, and develop projects for new marketing initiatives

• Evaluate projects through financial feasibility studies, market research, and planning

• Collaborate extensively with other departments on local projects and developments

• Provide strategic direction in business expansion based on a thorough understanding of business administration procedures and legal requirements

• Monitor the activities of external and internal parties to achieve business objectives

• Investigate the feasibility of setting up new business ventures to agreed business and legal standards

• Communicate and interact with government regulatory bodies to ensure compliance and protect the company's interests

• Monitor relevant economic, financial, social, market, and administrative trends within Singapore

• Identify and evaluate products, services, or companies for potential distribution, mergers, acquisitions, or joint ventures in the local market

• Conduct market research on local business potentials

• Explore licensing of products and acquisition of suitable companies through alliances, joint ventures, mergers, etc

Requirements

• Knowledge in Accountancy, Business Administration, or equivalent

• Experienced in financial reporting, systems, and analysis

• Proficient in software tools and financial modeling; experience is an advantage

• Outgoing, independent, and possesses strong people skills

• Excellent presentation and writing skills

• More than 10 years of experience in management reporting, accounting, or financial analysis

• Ability to interpret financial methodology

• Working location is in Jurong East / Ang Mo Kio

• Singaporeans Only

Location: Jurong East/Ang Mo Kio

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.