Job Scope:

• Provide event and operational planning, management and support for the projects, initiatives and programmes

by the Language Council

• Provide logistics, production and implementation planning, event management (online, physical or

hybrid/blended), operational management for the campaign’s initiatives, including online and offline events,

competitions, press conferences or queries, pre- and post- event publicity and event execution and wrap-up and

assessment.

• Provide secretariat support (eg: preparing arranging and coordination of councils’ meetings, preparation of

meeting materials, taking minutes, etc)

• Maintain, manage and update the Campaign’s website and social media platforms

• Coordinate and liaise with Language Council

• Assist with other duties as assigned by the Language Councils Secretariat

Working Arrangement:

Working Hours: Mondays to Fridays (office hours)

Salary: $2800-$3200/Month

Contract Duration: 6-12 Months

Location: City Hall

Job Requirements

• Good communication and language skills

• Proficient in Microsoft applications

Job Description:

• Handle the customers billing and customer refunds
• Handle the customers’ failed GIRO deductions process
• Verify financial documents and records
• Assist with creation of customer IDs in the system
• Assist in finance related administrative work
• Assist with customer enquiries
• Any other duties as may be required

Work Schedule:

• Salary range: Up to $14.20/hour
• Period duration: 5 months
• Location: JEM
• Working Days: Monday to Friday
• Working Hours: Office Hours

Job Requirement:

• Good organizational skills and attention to details
• Good excel skills
• Able to work independently

EA License No.: 96C4864

Reg. No.: R22110485

Job Scope:

Reception

· Handles the telephone calls

· Manages the frontline counter duty; attending to all students, parents and walk-in visitors’ queries

· Handles incoming mails and distribution of letters to students/parents/teachers

· Attends to goods delivery on behalf of staff

· Attends to students leaving school early/injured students/admission to Sick Bay

General Admin

· Oversees the general housekeeping of the General Office (i.e reception area, conference room, sick-bay and pantry – assisted by Operations Support Officer (OSO)

· Arrange for temporary storage of received items in the General Office where necessary and inform relevant staff

· Assist with lost & found items

· Provides admin support to School Leaders and General Office Staff

· Assists in admin duties such as data entry, faxing, etc.

· Assists the Admin Managers in administrative tasks

· Any other duties assigned by School Leaders/AMs

Requirements:

· GCE “O” level holder with 3 or more passes

· At least 1 year of experience in front desk duty and/or customer service

· Experience in a MOE school environment is an advantage

· Pleasant personality and appearance

· Has good written and verbal communication skills

· Proficient in Microsoft Office Suite and use of internet

· Can operate office equipment (e.g fax machines, photocopiers and printers)

(Above skills can be evident from past work experiences and interview (where applicable))

Contract Period: From 1 Jan 2025 to 31 Dec 2025 (option to extend till 2026)

Salary: $2390/month

Location: Tampines

Working Arrangement:

· Mondays to Thursdays: 8.30 am to 5.45 pm

· Fridays: 9 am to 5.45 pm

Service usually not required on Saturdays, Sundays and gazetted public holidays

EA License No: 96C4864

Reg. No.: R24121728

Job Scope:

Academic support

· Assist in contract preparation for teaching engagement and payment processing

· Facilitate classes and exam scheduling

· Course Registration

· Facilitate teaching evaluations

Student/Class Management

· Assist the coordination with internal departments on international students’ entry into Singapore and related matters

· Coordinate student matriculation, orientation, and graduation matters

· Facilitate class management

· Coordinate with Student Committee on student engagement activities

Admission Administration

· Prepare necessary documents and assist the coordination with the admission panel for candidate shortlisting and interviews

· Coordinate internal offices such as Office of Admission on admission and Office of Academic Services for enrolment matters

· Compile application data and prepare admission reports

· Maintain admission records

· Assist in student billing matters

Support Marketing and Recruitment

· Assist in data preparation for the graduate programmes’ marketing and recruitment planning

· Monitor the programme related information (on website or in e-copy / printed documents) and update the information accurately and timely

· Compile information related to various marketing channels and efforts for analysis and management evaluation

· Support marketing strategy to increase student diversity

Project Management & Event Support

· Liaise with internal and external stakeholders. Assist to enhance alumni and student engagement

· Assist in planning and coordination of entrepreneurship experiential learning projects

· Coordinate orientation and convocation, team bonding

· Facilitate events which support entrepreneurship development

Support FlexiMasters recruitment and administration

· Assist team’s effort in recruitment FlexiMasters

· Class management and support for FlexiMasters as and when required

Working Arrangement:

Location: Near Kent Ridge

Working Hours:

• Mondays to Thursdays (8.30am to 5.45pm)
• Fridays (8.30am to 5.15pm)

Salary: $3,800 to $4,800

Duration: 1 year

Job Requirements:

· Bachelor’s degree in any discipline

· Minimum 3 years’ experience in administering academic programme, student management in institute of Higher Leaning or equivalent

· Experience in marketing, event management and outreach

· Able to multi-task and manage requests effectively

· Meticulous

· Good writing, communication and presentation skill

· Proficient in MS Office and Adobe applications

· Team player and positive working attitude

EA License No.: 96C4864

Reg. No.: R22110485

Job Description

RESPONSIBILITIES

• Manage development and delivery of suitable marketing and media solutions for client's marketing and communication needs. e.g. events, in-store, social media, partnerships, artwork, where appropriate

• Create and execute work plans for publicity and/or marketing campaigns and events

• Work with internal and external teams to review and deliver solutions to ensure budget and timeline are managed, while maintaining a fair and respectful working workflow for all team players

• Exemplify company philosophy in implementing standards - timeliness, value-adding and constantly upgrading of knowledgable with a can-do attitude

SKILLS

• Excellent communication skills and the ability to anticipate the needs of customers

• Must demonstrate strong analytical thinking skills

• Should possess strong problem solving skills and the ability to make sound judgement calls

• Superior organisational and time management skills

• Knowledge of customer service programs and databases, or the ability to learn new software quickly

• Innovative, creative thinking skills to ensure the organization is providing a cutting edge client experience

• Independent, reliable and self-motivated.

• Customer Oriented

Job Scope:

• Plan and manage the public relations, marketing and digital engagement efforts to effectively communicate client's vision and outcomes to the public.

• Assist in developing and reviewing strategies to improve engagement and re-engagement modalities. Support client's email marketing operations, including the coordination, creation, dissemination, and analysis of the monthly client's Connects newsletter.

• Identify media, engagement and re-engagement opportunities for the amplification. Develop press releases, pitch stories to media, manage media on-site at events, and work on paid advertorials.

• Conceptualise and implement of a series of roadshows across Singapore for youth engagement. Responsibilities include venue selection, logistics coordination, content creation, and on-site management. Will need to present at these roadshows and facilitate discussions with youth participants.

• Champion data-driven marketing insights, assisting with conducting performance analysis and developing strategic recommendations through the use of digital marketing analytics. Compile online and offline marketing data, and present monthly reports, to evaluate efforts and measure effectiveness; working closely with content and content marketing teams to monitor live campaigns, ads and organic content.

• Support for the client's sensing work – leverage analytics and social listening tools to measure effectiveness of campaigns to further strengthen engagement and re-engagement efforts, and provide insight to various youth trends and interest through an online lens.

• Provide additional support for ongoing tasks if required.

Requirements:
• Degree, preferably related to the field of work.
• 6 years of relevant experience in communications or equivalent.
• Proven knowledge and experience in multi-channel communications including mainstream media, social media, traditional and digital media platforms
• Familiar with social media and/ or email marketing. Understanding of other digital marketing practices and platforms (eg. SEO, SEM, web analytics, Google Analytics etc.) is a plus.
• Have strong analytical skills and data-driven thinking. Comfortable dealing with statistics.
• Good writing and communication skills.
• Possess a macro perspective of issues and an eye for detail.
• Able to adapt well and thrive in a dynamic environment.
• Be a team player who is effective, resourceful and takes the initiative in work.

Contract Period: 1-year

Salary: up to $4300/month

Location: Toa Payoh

EA License No: 96C4864

Reg. No.: R24121728

Job Scope:

• To assist with CC counter operations, community events and administrative works allocated by the CC management.

Working Arrangement:

Location: Bedok

Contract Duration: 3 Months

Working Hours:

5-day work week

4 weekday, 1 weekend –schedule of day off to be confirmed

9.00am to 6.00pm

Salary: $2300/Month

Job Requirements:

Previous experience in customer service roles will be beneficial

EA License No.: 96C4864

Reg. No.: R22110485

Job Scope:

Event Management

• Manage logistics for client

Student and Alumni liaison

• Draft email correspondences to alumni on alumni activities and events to communicate with students and alumni on activities and events
• Management of student Outreach and Alumni databases
• Communicate Work-Study Scheme processes to students

Vendor management

• Propose and source for vendor, event locations for suitable items as corporate gifts, marketing collaterals or sponsorship items for the Alumni Events, Student Club and external parties etc
• Communicate with vendors for scheduling appointments/enquiries, procurement and deliveries of items

Stock management

• Maintain the database of all physical corporate giveaways

EDM & General Marketing

• Perform general marketing activities including putting up electronic direct mail (EDM) using design software

General Administrative Duties

• General administrative support, notwithstanding the arrangement of appointments, preparation of letters, scheduling of courses, processing of payments, in relation to Alumni and related programs

Working Arrangement:

Location: Near Kent Ridge

Working Hours:

• Mondays to Thursdays (8.30am to 5.45pm)
• Fridays (8.30am to 5.15pm)

Salary: $3200 - $3700/Month

Duration: Imm - Mar 2025

Job Requirements:

1. Degree holders with 2-3 years of relevant admin, with some digital marketing and/or events experience
2. Familiarity with Sitefinity CMS, WordPress
3. General working knowledge: Mailchimp, Brevo, Adobe Suite, Canva

EA License No.: 96C4864

Reg. No.: R22110485

Salary: Base $2,000 + Commissions (During Probation)

Working Hour: 11am – 8pm (1 to 2 hour’s break) Willing to work on Weekend

Working Location: Tai Seng / Suntec

Post-Probation Benefits: Increased base + Commission + Incentives + Passive Income + Medical/Wellness Benefits

Key Responsibilities:

• Client Engagement: Meet and interact with individuals from diverse backgrounds to promote FIGHT ZONE products and services.

• Client Relationship Management: Build and maintain strong relationships with existing clients to ensure high levels of satisfaction and repeat business.

• Administrative Duties: Perform general administrative tasks related to sales and client management as required.

• Sales Performance: Drive sales through effective communication, understanding client needs, and presenting suitable solutions.

Requirements:

• Experience: Prior sales experience, preferably in direct sales, retail, or the fitness industry

• Skills: Strong communication skills, good customer service abilities, bilingual or multilingual capabilities

• Work Ethic: Passionate about sales, motivated, and willing to work 6 days a week, including weekends

What We Offer:

• Competitive Compensation: Attractive base salary with the potential for high earnings through commissions and incentives. Expected gross monthly salary starts from $2,400 with no cap on earnings.

• Career Growth: Opportunities for career progression and professional development.

• Supportive Environment: Comprehensive support and resources to help you achieve your sales targets.

• Benefits Package: Medical and wellness benefits upon confirmation of employment.

Salary: $2500 to $3000
Allowance: transportation allowance Sgd 200
5 workday per week, fixed rest on Monday
working time: 10.30-10.30,With 2-3 hours break in between. Lunch service usually end by 2.30pm, restart around 6pm
Working location: near to MRT Napier
Meal provided

Job Description:
1. Maintain cleanliness and hygiene in food preparation areas.
2. Store and distribute ingredients properly.
3. Handle tasks such as washing, peeling, chopping, cutting, and cooking food.
4. Ensure food preparation adheres to company SOP and recipes.
5. Stay updated on current promotions and new menu items.
6. Follow safety standards and SOP for supplies, equipment, and work areas.
7. Minimize food wastage by using correct product measurements.
8. Gain and share knowledge on standard food preparation through training, including training Junior Kitchen Assistants.
9. Adhere to all company policies and procedures.
10. Perform any other duties assigned by the Chef or Restaurant Managers.

Job Requirements:
1. At least 1 year of experience in the F&B (Kitchen) industry; experience in Japanese restaurants is a plus.
2. Basic Food Hygiene Certification is required.

Salary: Base $2,300 + Commissions (During probation)

Working Hour: 11am – 8pm (1 to 2 hour’s break) Willing to work on Weekend

Working Location: Tai Seng / Suntec

You Gain…

• An exciting and great opportunity to be part of a growing company

• A culture dedicated to making fitness accessible to everyone

• A free membership for you and a family member to work out at our facilities

• Regular personal and professional development opportunities

• Attractive sales incentives

• Good career progression

Training Provided:

• Fight Zone Personal Training Modules, including:

• Muay Thai accreditation by the Singapore MuayThai Federation

• Bulgarian Bag Level 1/2 by Suples Training Systems

• Functional Fight Flow Training Systems

• Body Recomposition Training

• Dynamax Ball Training

Are You…

• Willing to work on weekends?

• Energetic, hardworking, organized, and an inspiring team player ready to join our team of coaches?

• Certified in multiple industry and product disciplines?

• Experienced in coaching or training roles for a minimum of 3 years?

• Capable of presenting, coaching, and providing helpful feedback in both one-on-one and group settings?

• A fresh graduate (also welcome to apply)

EA License No.: 96C4864

Reg.No.: R1873093

Job Scope:

You will support the line department in the administration of the Climate Friendly Households Programme (CFHP). You will be responsible for assisting in the following:

• Conduct of administrative duties, including printing of documentation in support of the CFHP, carrying out verifications and checks, and other administrative duties as assigned.
• Manage / attend to general enquiries over calls

Job Requirements:

· 1-2 years of relevant working experience

· Proficient in Microsoft Office Word and Excel

· Able to work well in a team

· Good interpersonal communication skills

· Meticulous

· IT-savvy or familiar with MS Excel functions (Vlookup)

Location: SCOTTS ROAD

Salary: $13/hour

Contract Period: 3 months + 3 months

Working Arrangement: Mon-Fri

EA License No: 96C4864

Reg. No.: R24121728

Job Scope:

· Oversee the admission process - provide a positive customer experience to the candidates before, during, and after their application.

· Ensures admission is in accordance with client's admission process and policy.

· Ensures minimum admission numbers and quality meets the programme’s target.

· Ensure documentation required are in order.

Lead in facilitating the use and troubleshooting of backend IT systems

· Oversees and facilitates the use backend IT systems, facilitate teaching and learning and assessment.

· Ensures classes and processes related to teaching and student management are carried out smoothly.

Develop the marketing strategies to increase the enrolment of local and international participants, extend programme's market share in Southeast Asia and Asia

· Work closely with the Assistant Director to develop an effective marketing plan.

· Organise and coordinate various marketing and promotional activities, including local and international information sessions and at selected education fairs and exhibitions, in a timely and cost-effective manner.

· Manage operating budget for marketing and student recruitment.

Oversee Student and Class Management

· Provide prompt assistance and useful advice to new and current students.

· Oversee the daily operations of the assigned classes and students.

· Evaluate and adapt academic processes, strategies, and course offerings to optimise student performance, engagement, and overall educational experience.

Coordinate and Organise Student Engagement Activities

· Conceptualise ideas and work with Leads of other programmes to execute strategies to enhance student engagement.

· Oversee the implementation of projects and events, such as new intake orientation, experiential learning, graduation celebration, etc.

· Liaise with internal and external stakeholders

Coordinate Alumni Network and Engagement Efforts

· Oversee the development of an archive compilation of alumni entrepreneurial stories

· Promote of the alumni and associate alumni entrepreneurship stories and spirit.

· Facilitate networking opportunities among alumni and associate alumni with various internal and external stakeholders and add value to the entrepreneurship community.

Working Arrangement:

Location: Near Kent Ridge

Working Hours:

• Mondays to Thursdays (8.30am to 5.45pm)
• Fridays (8.30am to 5.15pm)

Salary: $3,800 to $4,800

Duration: 1 year

Job Requirements:

· Experience in administering postgraduate and executive programmes in Institute of Higher Learning or equivalent.

· Knowledge in SSG grant application and administration

· At least 5 years’ experience in marketing and promoting CET in Institute of Higher Learning or equivalent.

· At least 5 years’ relevant experience in organising outreach activities.

· Able to multi-task and manage requests effectively.

· Good communication and presentation skills.

· Meticulous, self-driven, able to work independently and as a team.

EA License No.: 96C4864

Reg. No.: R22110485

We are seeking a dynamic and results-oriented Business Development Executive to join our team. As a pivotal member of our sales and marketing department, you will be responsible for identifying new business opportunities, building client relationships, and driving growth.

Job Responsibilities:

• Prospect and generate leads through various channels including cold calling, networking, and referrals
• Identify digital marketing needs of potential clients and suggest appropriate solutions
• Seek out and secure meetings with key decision markers
• Prepare and deliver compelling sales presentations and proposals to prospective clients.
• Achieve monthly sales targets and goals

Job Requirements:

• Proficiency in Microsoft Office applications
• Prior experience in a B2B sales-oriented role is preferred
• Excellent communication, negotiation, and interpersonal skills
• Ability to work independently and as part of a team in a fast-paced environment
• Demonstrate proactive initiative in identifying and cultivating new sources of leads
• Excels in multitasking and managing priorities within a dynamic, fast-paced setting
• Self-motivated and goal-oriented, desire to deliver results

Job Remuneration:

• Basic (SGD 2.3k - 3.5k)
• Commission
• Transport allowances
• Quarterly bonuses

Other Benefits:

• Opportunities for growth and advancement
• Comprehensive in-depth training and support will be provided

Working Days/Hours:

• Monday - Friday, 9am - 6pm

Interested candidates, please email your updated resume to [email protected]. We look forward to receiving your application.

Only shortlisted candidates will be notified.

Expand into the renewables sector by identifying and securing profitable charters and business opportunities in renewables markets in the Asia-Pacific region to achieve extensive commercial coverage.

Role:

• Ensure that Business Unit receivables are maintained below 3 months’ revenue.
• Ensure full compliance and timely execution of all commercial function policies and processes.
• Develop and maintain an up-to-date map of clients in all identified renewables markets within Business Unit.
• Develop and keep updated organizational charts identifying key “buyers,” “users,” and “influencers” for high-priority clients in renewables markets.
• Record all visit reports and opportunities in Poseidon or other marketing tools.
• Plan and submit a client visit schedule for the identified renewables markets in Business Unit.
• Respond to all inquiries within 24 hours and submit all proposals or tenders within the client’s deadline or as agreed upon with the client.
• Track open bids or submitted proposals, and ensure timely follow-up with clients until an award outcome is reached.
• Represent the company at industry events related to renewables markets to promote services.
• Provide updates or reports in the Monthly Management Review meeting to Senior Management.

Requirements:

• At least 5 years of relevant commercial and business development experience in the offshore industry, with a preference for experience in renewables markets.
• Bachelor’s degree or equivalent.

Key Responsibilities Include (but not limited to):

- Responsible for the smooth running of the factories with the assistance of Factory Managers.

- Growing the revenue through proactively seeking new business opportunities.

- Develop and execute business strategies.

- Ensure full compliance with ISO22000 and HALAL certifications.

- Overall in charge of all Fleet (Vehicles, Logistics/Warehouse division and Drivers).

- Ensure products are delivered to customers in good quality, on time, in full, and with cost effectiveness.

- Full P&L responsibility.

- Any other duties as assigned by Management.

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

• Leading a team of sales associates to assist customers in their shopping needs.
• Hiring and training qualified store employees.
• Taking inventory of products or placing orders as needed.
• Helping sales associates handle customer questions or complaints.
• Formulating pricing policies by reviewing merchandising activities, determining additional needed sales promotion, and authorizing clearance sales.

Job Requirements:

• Strong leadership and management skills.
• Excellent communication skills, both verbal and written.
• Good interpersonal and conflict resolution skills.
• Strong customer focus and decision-making skills.

Ea License:96C4864

Reg.No :R1103 857

Contract Duration

· December 2024 to 31 December 2025 (The actual start date in December 2024 to be advised)

Working Location

· Bukit Panjang

Working Hours

· 5 Days (Mon to Thur: 6.45am to 4.00pm; Fri: 6.45am to 3.30pm)

Lunch Break: 45 minutes

OFFERED SALARY

· S$2,000 per month

Requirements

• GCE ‘O’ Level is peferred
• At least 2 years experience in the related field is preferred
• Good communication skills and able to work independently
• Proficient with Microsoft Office

Job Description

· Provide admin support such as handling incoming/outgoing mails, faxing, receipt of goods, etc

· Manage the store inventory and perform data entry

· Use Microsoft programme to prepare letters, powerpoint slides and excel documents

· Handle counter service and manage telephone enquiries [For Eg. Attend to calls at the general office and relay messages to the relevant personnel]

· Handle basic cleaning at the general office

· Arrange for refreshment during meetings at the general office

· Able to multitask

· Carry out other duties as assigned

Contract Duration

· 2 Months

Working Location

· City Hall

Working Hours

· 5 days per week (hybrid work arrangement – work in office at least 2 days/week)*

8 hours/day (excluding 1 hour lunch time)

*subject to changes where necessary

Offered Salary

• Up to S$10.50 per hour

Requirements

· GCE ‘O’/’A’ / Diploma holders

· Familiar with Microsoft Excel and able to utilise basic features and formulas e.g. pivot tables, filtering, vlookup

· Comfortable to work with large Excel datasets and able to cross reference information across different sources

· Detail-oriented and able to work independently

Job Description

· Pfiles are stored in a room with high and low cabinets. Candidate will be required to climb up to reach the high cabinets (close to ceiling level) using a ladder provided

· Candidate will be required to move the Pfiles from one room to another using a trolley. Each Pfile is quite light; no need for candidate to carry any heavy boxes.

· Candidate will be in the Pfile room by himself/herself most of the time

· The Pfile room is air-conditioned, without window

· Laptop will be provided for temp staff to enter the data

EA License No.: 96C4864

Reg No.: R1106928

Job Scope:

· Day-to-day care and maintenance of the school green spaces (library planter, urban grow towers, Ecogarden, hydroponics system), including watering when required.

· Provide knowledge input and advice relating to all aspects of the garden, including pruning, staking, feeding and spraying pesticides.

· Regularly inspect school green spaces and undertake minor repairs, or advise the teacher-in-charge.

· Monitor and maintain the health of all the plants in the school green spaces.

· Address pest problems that could damage plants.

· Trim and fertilize green spaces.

· Mulch, edge and weed gardens.

· Routine Inventory check and organising of stores

· CCA Support -- Environmental Club & Project Works

Requirements:

Knowledge of:

· Trimming, tree cutting and pruning

· Irrigation and irrigation system management

· Application of chemical and organic herbicides, pesticides and fertilisers

· Soil management activities

· Sowing, cultivation and propagation of plants, trees and shrubs

· Cultivating fruit and vegetable plants

· How the hydroponic system functions, simple troubleshooting and problem solving

Candidate who has prior experience working in school or with children is preferred.

Contract Period: From 1 January 2025 to 31 December 2025 (option to extend till 2026)

Working Arrangement: · Mondays to Fridays: 8:00am to 12:00pm

Service is not required on Saturdays, Sundays, and gazetted public holidays

Location: Boon Lay Drive

Salary: TBA

Contract Duration

· 1 December 2024 to 31 January 2025

Working Location

· Ang Mo Kio

Working Hours

· 5 Days (Mon to Fri: 8.30am to 6.00pm)

Lunch: 1 hour

(May need to work on 1 or 2 Saturdays from 8.30am to 12.00pm during the intake exercise.)

Offered Salary

• S$12.53 per hour

Requirements

· GCE ‘O’/’A’ Level / Nitec / Higher Nitec / Diploma

· Customer oriented

· Good interpersonal and communications skills

Job Description

Customer Service

· Assist external and internal customers with enquiries, feedback, and requests via calls, emails, and face-to-face interactions at the counter

· Provide simple course advising

· Act as the gatekeeper for entry to the Customer & Visitor Centre

· Assist with general enquiries as roving staff

· Guide applicants through full-time or part-time enrolment at the call centre or using self-help PCs/laptops at the counter

· Handle certificate collection at the counter

Information Management

· Access and input data into the CRM system, in-house student records system, and queue management system

Administrative Duties

· Support daily operations at the Customer & Visitor Centre

· Assist with document filing

· Maintain, update, and organise departmental forms and records

· Assist with data entry tasks

· Perform any ad hoc duties as assigned

Contract Duration

· 1 December 2024 to 30 April 2025

Working Location

· Ang Mo Kio

Working Hours

· 5 Days (Mon to Fri: 8.30am to 6.00pm)

Lunch: 1 hour

(May need to work on 1 or 2 Saturdays from 8.30am to 12.00pm during the intake exercise.)

Offered Salary

• S$12.53 per hour

Requirements

· GCE ‘O’/’A’ Level / Nitec / Higher Nitec / Diploma

· Customer oriented

· Good interpersonal and communications skills

Job Description

Customer Service

· Assist external and internal customers with enquiries, feedback, and requests via calls, emails, and face-to-face interactions at the counter

· Provide simple course advising

· Act as the gatekeeper for entry to the Customer & Visitor Centre

· Assist with general enquiries as roving staff

· Guide applicants through full-time or part-time enrolment at the call centre or using self-help PCs/laptops at the counter

· Handle certificate collection at the counter

Information Management

· Access and input data into the CRM system, in-house student records system, and queue management system

Job Scope:

- Handle walk-in parents, students, clearing generic emails, manning the General Office Counter and other ad hoc duties as assigned.

· To assist in customer service at the counter

· To answer telephone calls and direct to the respective parties, if necessary

· To assist in administerring simple first aid for students

· To assist in the clearing of the generic emails

· To assist in data entry using Microsoft Word or Excel

· To assist in any other clerical duties assigned

Requirements:

• At least GCE ‘N’ or ‘O’ Level

• Able to commence work on 02 Jan 2025

• Good communication and inter-personal skills

• Good team player with a high level of initiative

• Proficient in Microsoft Office (Please indicate proficiency in CV)

• Candidates must have at least 1 year of relevant experience in reception duty in schools between 2021 to 2024

Contract Period:

From : 02 Jan 2025 to 31 Dec 2025 (option to extend until 2026)

Salary: TBA

Location: Tanjong Katong / Marine Parade

Working Arrangement:

· Mondays to Fridays: 6:30am to 3.45pm, inclusive of 45 mins lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays

EA License No: 96C4864

Reg. No.: R24121728

Job Summary:

The role of a Business Analyst for an IT product is vital for ensuring that the final product aligns with business objectives and delivers value to users. They help create a bridge between technical teams and business stakeholders, ensuring a smooth and successful development process. The Business Analyst serves as a liaison between various stakeholders including business users and the IT department, translating business needs into functional requirements that guide the development of software solutions and process improvements. You need to gather, document, and analyze business requirements, identify opportunities for process enhancements, and contribute to the successful implementation of technology-driven solutions.

Responsibilities:

General:

• Assistance with Manager to lead the workflow between developers, designers and others team member.

Requirement Gathering and Analysis:

• Collaborate with stakeholders to understand business goals, processes, and needs.
• Elicit and document clear and comprehensive business requirements.
• Analyze current business processes and systems to identify inefficiencies and areas for improvement.
• Translate high-level business objectives into actionable technical specifications.
• This involves conducting workshops and research to fully understand the needs and goals of the project.
• Ensure data accuracy, completeness, and consistency in all reporting deliverables.
• Create automated reports that provide regular updates to relevant teams.

Solution Design:

• Develop detailed functional specifications and use cases based on gathered requirements.
• Collaborate with development teams to design solutions that align with business needs.
• Ensure proposed solutions are feasible and aligned with the organization's technological capabilities.
• This includes making decisions about UI/UX, data flow, and integration points.

Process Improvement:

• Identify process bottlenecks and areas for optimization.
• Recommend process changes, workflow modifications, and automation opportunities to increase efficiency and productivity.
• Participate in discussions and workshops to drive continuous improvement initiatives.

Stakeholder Communication:

• Act as a bridge between technical and non-technical teams. Clearly communicate requirements and expectations to developers and other team members, and translate technical concepts back to business stakeholders.
• Present findings, proposals, and progress updates to both technical and non-technical audiences.

Documentation:

• Create and maintain comprehensive documentation of business requirements, functional specifications, and project-related materials.
• Create detailed requirement documents, such as user stories, use cases, and functional specifications. These documents outline the features, functionalities, and workflows that the IT product needs to have.
• Ensure all documentation is accurate, up-to-date, and easily accessible for reference.

Gap Analysis:

• Identify any gaps or inconsistencies in requirements and address them by working with relevant stakeholders. This helps prevent misunderstandings and ensures that everyone is on the same page.

Change Management:

• Handle changes to requirements that may arise during the development process. Ensure that changes are properly assessed for impact and communicated to relevant parties.

Testing and Validation:

• Assist in defining test cases and scenarios based on the requirements. Work with QA teams to ensure that the product is thoroughly tested and meets the specified criteria.

User Acceptance Testing (UAT):

• Coordinate and support UAT with business users to ensure that the product meets their expectations and requirements before it is released.

Project Support:

• Assist in project planning, estimation, and prioritization of tasks.
• Monitor project progress and communicate potential risks or delays. Work with the team to mitigate these risks and come up with contingency plans.
• Provide ongoing support during implementation and post-implementation phases.
• Take immediate response action on the issues.

Requirements Prioritization:

• Collaborate with stakeholders to prioritize requirements based on business value, technical feasibility, and project constraints. This helps ensure that the most critical features are developed first.

Continuous Improvement:

• Gather feedback from stakeholders after product releases and use it to improve future iterations of the product. Identify areas for enhancement and suggest improvements.
• Stay up-to-date with the latest trends and developments in the BI and analytics space.
• Identify opportunities for adopting new tools, methodologies, and best practices to enhance BI capabilities.
• Transfer of knowledge to other team members to build additional capacity.
• Plan the timeline for end-to-end project execution and assist in enforcement of project deadlines and schedules.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in requirement gathering techniques, documentation, and modeling tools.
• Knowledge of business process modeling and improvement methodologies.
• Knowledge of Agile methodologies is often beneficial
• Ability to create clear and concise documentation
• Familiarity with software development life cycle (SDLC) methodologies.
• Ability to work effectively in cross-functional teams.
• Experience in supporting PHP, JS (Vue / Node), Python, Golang, SQL (MySQL/Oracle) in microservices environment
• Familiar with cloud infrastructure like, kubernetes, CDN, Databases, S3, in microservices usage environment