Objectives Goals

• Ensure customer service excellence through professional customer interaction and management of orders during a project's lifecycle.
• Assist Project Manager as the go to person for project management internal and external customers.
• Develop & deliver training best practices in CSM and project management while focusing on building customer service excellence.
• Project Contract Management

Responsibilities | Tasks

• Responsible for branch related PSD (Internal ERP system) activities, assess continuity between contract, contract summary sheet and PSD order changes end to end.
• Coordination of all services PERI renders towards the customer, PE endorsements, planning and coordinating delivery
• Examining shop drawings and execute projects based on the approved drawings.
• Execution of external and internal kick-off meetings.
• Actively monitor, control, steer the projects and implement required actions.
• Provide project updates on a consistent basis to Project Manager
• Scheduling PERI Product Specialist on the jobsite and upon customer requests.
• Identify complaints and work for resolution.
• Receive and record customer change requests & facilitate appropriate action to ensure projects are executed within budget.
• Ensure that PERI products are appropriately used and handled on-site.
• Ensure the organization's internal contract documents are accurate and well maintained

Professional requirements, experience and skillset

• Bachelor’s degree & minimum 3-5 years of relevant work experience or more than 5 years of relevant work experience.
• Experience in customer service.
• Construction industry and equipment application knowledge.
• Proven strong leadership, communication, and personnel management skills.
• Articulate and well written.Continuous improvement focused. Fluent in English.
• Travel flexibility.
• Advanced Microsoft Office proficiency: (Word, Excel, PowerPoint, Outlook emailand calendar).
• Minimum 1-2 years projectmanagement experience. Knowledge of project management methodology.

ONESECURE Asia is a high growth mid-stage startup in the exciting cybersecurity business with aggressive expansion plans in the coming year. We are seeking highly qualified and ambitious career professionals who are keen to join us, as a Project Assistant, in our path to become a market leader in our industry space.

Key Responsibilities:

• Customer Support: Act promptly on customer requests, ensuring timely and effective responses to maintain high service standards.
• Documentation Review and Reconciliation: Check and reconcile documentation related to change requests to ensure accuracy and alignment with internal processes.
• Internal Liaison: Collaborate with various internal business units (BUs) to facilitate clear communication and support the smooth execution of departmental objectives.
• Meeting Coordination: Assist the department in arranging meetings, preparing agendas, and ensuring all necessary materials are in place for effective discussions.
• Meeting Minutes: Take detailed minutes during meetings to capture key discussions, decisions, and action items for accurate record-keeping and follow-up.
• Task Tracking and Follow-Up: Support the department by tracking tasks assigned to internal BUs, monitoring progress, and following up on outstanding items as required.
• Data Cleanup and Management: Participate in data cleanup initiatives to ensure data accuracy, as well as support discussions for better data presentation.
• Change Request Management: Prepare and submit change requests as needed, ensuring compliance with established procedures and requirements.
• Ticketing and Documentation Support: Raise and manage internal tickets to support issue resolution and process improvements. Update and maintain documentation for consistency and clarity.
• Presentation and Flowchart Creation: Assist with creating presentation slides and flowcharts to support communication, training, and process visualization needs.
• Ad Hoc Support: Undertake additional administrative and support tasks as needed to contribute to the department's efficiency and operational success.

Qualifications:

• 3 years or more experience in similar roles preferred.
• Basic understanding of ICT Systems, Services and Support concepts
• Ability to maintain composure and professionalism during high periods.
• Strong organizational and multitasking skills with keen attention to detail.
• Proficiency in data management and document handling.
• Excellent communication skills for effective customer liaison and inter-personnel interactions.
• Familiarity with change management processes, ticketing systems, and presentation tools (e.g., PowerPoint) is a plus.
• Ability to work well independently and collaboratively in a team-oriented environment.

Benefit:

• Industry: Aircon & Engineering
• 5 days, Kaki Bukit
• Entry Level are welcome!
• Basic Salary : $3300 - $4100

Job Scope:

• Project Management: Oversee and coordinate air conditioning projects from start to finish, ensuring timely delivery and adherence to budget.
• Technical Support: Provide technical expertise, review engineering plans, and supervise installation of air conditioning systems.
• Quality & Safety Control: Ensure all projects meet quality standards and comply with safety regulations.
• Cost Management: Manage project budgets, control costs, and track expenses to avoid overruns.
• Communication: Serve as the main contact for clients, contractors, and suppliers, providing regular updates on project progress.
• Post-Installation Support: Oversee system testing, provide troubleshooting assistance, and ensure customer satisfaction after project completion.

Requirement

• Diploma/ Degree in Mechanical, Project Management and any equivalent
• Entry Level is welcome to apply

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

Roles & Responsibilities:

• Provide administrative support
• Liaise with customers for invoicing, payment, and delivery schedule
• Arrange collection and delivery schedules for drivers
• Oversee linen and uniform room operations.
• Other administrative works as assigned

Working hours:

• 5.5 days per week
• Monday - Friday (9am - 6pm); Saturday 9am - 1pm

Location:

• Nearby Aljunied MRT

Requirements:

• Able to speak English and Chinese
• Able to use a computer and Microsoft Words/Excel
• Good in communication and is well team player

We are looking for a dedicated ITSM Principal Engineer with at least 2-3 years of experience in ITSM to join our growing team. In this role, you will be responsible for implementing and managing IT Service Management (ITSM) processes and tools to improve service delivery and support for our external clients. You will work closely with cross-functional teams to ensure best practices are followed and that our IT services align with business objectives.

Key Responsibilities:

• Design, implement, and optimize ITSM processes, including Incident Management, Change Management, Problem Management, and Service Request Management.
• Administer and support ITSM tools (e.g., BMC, ServiceNow, Jira Service Management) to enhance service delivery and reporting capabilities.
• Collaborate with IT and business teams to define service levels, create service catalogues, and ensure compliance with agreed-upon service level agreements (SLAs).
• Analyse service performance metrics and trends to identify areas for improvement and implement solutions.
• Collaborate with the sales team to understand client requirements and demonstrate how our ITSM solutions can address their specific needs.
• Prepare and deliver presentations, demos, and workshops to potential clients showcasing the capabilities and benefits of our ITSM tools.
• Facilitate training sessions and workshops to promote ITSM best practices and tool usage across the organization.
• Assist in the development and maintenance of ITSM documentation, including process flows, user guides, and knowledge articles.
• Participate in continuous improvement initiatives to enhance IT service quality and efficiency.

Job Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 2-3 years of experience in Design, Implement or operations of IT Service Management tools or a related role, with a strong focus on ITSM tools and processes.
• Proficiency in ITSM platforms such as BMC, ServiceNow, Jira Service Management, or similar tools in deployment and operations.
• Understanding of ITIL (Information Technology Infrastructure Library) frameworks and best practices.
• Experience with incident, change, and problem management processes.

Responsibilities:

• Responsible for construction planning and scheduling of materials, manpower, plants and equipments ;
• Projection and monitoring the progress of works ;
• Preparation of weekly / monthly progress reports ;
• Coordinate with project team to ensure activities are completed on time.

Requirements:

• Degree / Diploma in construction related field ;
• Minimum 5 years of working experience as Planning Engineer

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

Obayashi Corporation Asia-Pacific Regional Headquarters is a leading construction company specializing in both building and civil engineering. With world-class technical expertise, we deliver projects ranging from commercial offices, data centers, and healthcare facilities to tunnels, MRT projects, and bridges.

(A) Job Summary:

We are seeking a Corporate Planning Manager who will work close with senior management to drive operational efficiency and strategic alignment across our expanding group. Based in our Regional Headquarters (RHQ), this role will lead corporate strategy development and foster communication with development partners and corporate clients in ASEAN and Japan. The successful candidate will play a key role in aligning regional business objectives with global success.

(B) Essential Job Functions:

The Corporate Planning Manager is responsible for, but not limited to, the following:

• Strategic Leadership and Execution - Develop and execute long-term corporate strategies for the Asia-Pacific region, aligning with the company's global objectives and regional business needs. Collaborate with various departments to ensure strategic initiatives are actionable and effectively implemented across ASEAN countries and Japan. Provide insights to senior leadership on key industry dynamics, competitive positioning, and emerging trends within the construction sector.
• Regional and Back-Office Operations Management - Oversee back-office operations, including Accounting, HR, General Affairs (GA), and administration, with a strong focus on compliance and corporate governance in line with international standards. Ensure smooth operations within the Asia-Pacific region, specifically in ASEAN countries, (Singapore, Malaysia, Indonesia, Thailand, Cambodia, Vietnam) Taiwan and Japan, while maintaining a deep understanding of regional market dynamics and business practices.
• Reporting and Performance Optimization - Prepare and present regular reports to senior leadership, providing actionable recommendations for performance optimization and course corrections as needed. Analyze current and past financial data and performance to support data-driven decision-making.
• Team Leadership and Collaboration - Manage and lead a team of more than 15 members in the construction industry, ensuring effective delegation, task prioritization, and seamless workflow in dynamic environments. Collaborate with regional leaders to identify opportunities for operational improvement and cost-efficiency.
• Financial Oversight and Compliance - Manage financial analysis and reporting to handle financial statements, taxation, and audits specific to the construction industry. Lead financial management for large-scale construction projects valued at over USD 200 million, ensuring proper budgeting, forecasting, and cost control. Support the creation and review of financial plans, budgets, and forecasts to ensure financial viability and long-term growth.

(C) Minimum Qualifications/ Job Experience:

• A Bachelor’s Degree in Business Administration, Accounting, Finance, or related field.
• Minimum 10 years of experience in the construction industry, with at least 5 years in an international management role overseeing administration or back-office operations (Accounting, HR, GA, and administration) as a manager and above overseeing the Asia Pacific Region, specifically in ASEAN countries (Singapore, Malaysia, Indonesia, Thailand, Cambodia, Vietnam), Taiwan and Japan. Successful candidate is expected to be in a global construction company for the latest 3 years, ensuring familiarity with cross-border policies of the latest compliance standards and industry knowledge in the construction sector.
• More than 5 years of experience in administration or back-office operations (Accounting, HR, GA, and administration), within companies that require high levels of compliance and corporate governance, such as publicly listed companies, large-scale enterprises, government organizations, or financial institutions as a manager and above.
• More than 5 years of experience in financial analysis based on IFRS, GAAP and J-GAAP to handle financial statements, taxation and audit in construction industry.
• More than 2 years of experience in investment risk analysis in the construction industry for M&A projects in new and existing countries such as Oceania (Australia, and New Zealand) and Southeast Asian countries (Singapore, Malaysia, Indonesia, Thailand, Cambodia, Vietnam) as a manager and above, being responsible for liaising with Japan HQ.
• More than 2 years of experience in financial management of a major construction projects worth more than 200 million USD
• Experience of managing a team of more than 15 members in construction industry, to lead teams effectively and manage time efficiently, ensuring task prioritization, deadline adherence, and seamless workflow in dynamic environments.
• Willingness to undertake frequent overseas business travel.

(D) Knowledge/ Skills/ Abilities:

• Strong analytical and problem-solving skills with the ability to think critically and strategically.
• Excellent communication and presentation skills, with the ability to influence and engage stakeholders at all levels of the organization.
• Ability to work independently and manage multiple projects simultaneously.
• High attention to detail and a results-driven approach.
• Cross-cultural awareness and sensitivity, with the ability to navigate complex, multicultural business environments.
• Ability to handle high-pressure situations and tight deadlines.
• Basic knowledge of commercial and construction contract law, ideally.
• Require overseas business travel.

Key Responsibilities:

- Develop and outline project plans and objectives.

- Lead and coordinate project teams

- Allocate and manage project resources and budget.

- Serve as the main contact for project updates.

- Track project progress and resolve issues.

- Ensure project deliverables meet quality standards.

- Identify and mitigate project risks.

- Oversee project completion and conduct evaluations.

Qualifications:

• Education: Bachelor’s degree in a relevant field.

• Experience: Proven project management experience.

• Skills: Strong organizational and leadership abilities.

Overview

As a Project Coordinator, you would work closely with clients to schedule, plan, monitor, forecast, resource and manage all the project activities aiming at assuring project accuracy and quality from conception to completion. You will be involved in getting shop-drawings approved and proposed rectifications on any defects found. You will ensure that the documentation system is always up to date and in line with ISO guidelines and customers expectation.

Responsibilities

1) Work closely between Singapore and Malaysia Plant to ensure smooth delivery of materials and precast components at sites.

2) Work closely with cross department team to ensure information and issues are clearly defined and resolved.

3) Monitor compliance to applicable codes, practices, QA/QC policies, performance standards and specifications.

4) Attend site meetings, feedback on sites progress and schedules, justify defects components and arrange for rectification, pre-delivery and post-delivery activities, etc.

5) Interact daily with the clients to interpret their needs and requirements and represent them in the field.

6) Perform overall quality control of the work (budget, schedule, plans, personnel’s performance) and report regularly on project status.

7) Plan, manage and coordinate projects to ensure that the projects are completed on time, within budget and of highest quality.

8) Liaise with the client, consultant, vendors, subcontractors and other relevant parties on field / factory inspection issues pertaining to the quality and project issues.

9) Cooperate and communicate effectively with project manager and other project participants to provide assistances and technical support.

10) Attend required interdepartmental meetings including providing relevant updates on the status of project and QC matters and to obtain and relay information which may impact the project pipeline.

11) Perform any other duties as assigned by the Management and the designated manager.

Requirements

1) Minimum Degree in Civil / Building / Construction or equivalent.

2) Minimum 1 year of relevant work experience in a Precast or Building & Construction environment with at least 1 year of supervisory capacity.

3) Knowledge of HDB precast construction practices and erection sequence.

4) Knowledge of relevant Statutory requirements and compliances.

5) Familiarity with rules, regulations, best practices and performance standards.

6) Good interpersonal skills to communicate with people of all levels.

7) Willing to work on Sundays or Public Holidays if required.

8) Proficient in Microsoft Office.

9) Someone with a Class 3 Driving License will be advantage.

Degree in Civil Engineering/ Building Construction and well verse interpret Construction drawings and Auto CAD with BIM knowledge.

Preferred with experienced or Fresh graduates willing to learn are welcome.

Email resume with completed project references and expected salary to : [email protected]

Job Description:

• Assist in planning and implementing marketing campaigns to drive brand awareness and growth in Singapore and exotic target markets;
• Prepare promotional materials in various formats and channels (app, website, eDM, social media, etc.);
• Work with in-house designers digital marketing advertisements and brochures and collaterals;
• Conduct regular reports to analyze campaign performance and track important marketing metrics;
• Perform SEO and SEM activities and manage website content
• Proactively collect market information and monitor industry key players;
• Perform creative copywriting (with the assistance of Product Manager) to tailor messages to the audience with clear communication of USPs and by addressing customers’ pain points.
• Work on email blast content using audience/groups/tags and email automation in Mailchimp.
• Assist in booth design for international and regional trade shows/exhibitions (Big5, Buildtech, Conexpo, Bauma, etc).
• Set up of Printer
• Maintainance of Printer

Requirements:

• Bachelor’s degree or Diploma in Business Administration, Marketing or related field;
• 2+years working experience in online and offline marketing is preferred;
• Experience in public relations is a plus
• A good team-player with strong communication skills;
• Strong organizational skills and creative mindset;
• Excellent command of spoken and written English;
• Energetic with a “can-do” attitude, highly self-motivated and able to work in a fast-paced, multifaceted environment;
• Knowledge in different online and offline local media channels is a plus;
• Proficiency in Excel, Powerpoint

Responsibilities

Infrastructure Strategy and Planning

• Develop and execute a comprehensive infrastructure strategy aligned with the organization’s goals and objectives.
• Identify emerging technologies and trends to enhance the company’s infrastructure capabilities.
• Collaborate with stakeholders to understand infrastructure requirements and translate them into actionable plans.

Infrastructure Operations

• Oversee the day-to-day operations of the IT infrastructure, ensuring stability, reliability, and security.
• Review and assess change requests to ensure compliance with established change management policies.
• Monitor and track the progress and impact of infrastructure changes with proper documentation and reporting.
• Monitor and manage network performance, server uptime, and system capacity to meet business demands.
• Collaborate closely with cross-functional teams (Application, Security, Workplace, and Business) to ensure smooth integration and support of infrastructure requirements.
• Establish and enforce infrastructure-related policies, procedures, and standards to ensure compliance and data security.
• Responsible for capacity planning, asset planning, and performance analysis.
• Provide monthly summary and progress report on systems health and/or risks.
• Support annual Audit, BCP/DR, Backup & Recovery exercise.

Vendor Management

• Evaluate, select, and manage relationships with infrastructure vendors, service providers, and contractors.
• Negotiate contracts, pricing, and service level agreements to achieve cost-effective solutions and maintain quality standards.
• Monitor vendor performance and ensure adherence to contractual obligations.

Job Requirements:

• Bachelor degree in Computer Science, Information Technology, or a related field, or equivalent
• Minimum experience of 1 years in infrastructure domain or similar role, managing large-scale IT infrastructure projects.
• Strong technical knowledge and hands-on experience with network architecture, server infrastructure, storage solutions, and cloud (Azure) platforms.
• Exposure to network infrastructure, Windows Server Administration, Hyper-V, Azure Cloud, Cisco Meraki, DNS, DHCP, MPLS. Knowledge in WAF, and Palo Alto would be added advantage.
• Proficient in infrastructure design principles, best practices, and industry standards.
• Demonstrated leadership abilities, with a track record of successfully managing and developing technical teams.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels. Exceptional oral and written communication skills.
• Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving issues.
• Knowledge of cybersecurity principles and practices.
• Ability to work independently as well as foster teamwork.

Jobscope

• To manage projects by supervising and coordinating the site activities

• Review project technical clarifications and construction drawings.

• Carry out architectural work scheduling, material requisition, cost control, project supervision.

• Coordinate with Architect, Structural and sub-contractors to resolve related issues.

• Observe proper construction safety measures and ensure safety compliance at site

Required Abilities, Skills and Knowledge

· At least 5 years of working experience in related field is required for this position

· More prefer specialized in architecture/ Interior Design or equivalent

· Required skills: Good conversational skill, Independent & flexible with working hours, good reporting & documentation skills.

· Class 3 Driving Licence preferred

Working Hours : 5.5 days basis

Job Responsibilities:

• Plan, coordinate, and oversee all phases of construction projects.
• Develop project timelines, budgets, and resource allocation plans.
• Lead and manage on-site construction teams and subcontractors.
• Ensure projects are completed on time, within budget, and according to quality standards.
• Monitor progress and address any issues or delays promptly.
• Maintain compliance with safety regulations and company policies.
• Liaise with clients, architects, engineers, and stakeholders.
• Prepare and present progress reports and documentation.

Job Requirements:

• Proven experience as a Construction Project Manager.
• Bachelor's degree in Construction Management, Civil Engineering, or a related field.
• Strong knowledge of construction processes, materials, and regulations.
• Excellent leadership, organizational, and problem-solving skills.
• Proficiency in project management software (e.g., MS Project, AutoCAD).
• Exceptional communication and negotiation abilities.
• PMP or similar certification is a plus.

Responsibilities

• Overall management for the project with respect to contractual, budget, resources, design, procurement, construction, quality, and safety
• Ensure that works are executed in accordance with approved plans/drawings and in accordance with contract specifications
• Coordination and monitoring of progress on sites
• Liaise closely with clients, architects, consultants, subcontractors through regular meetings to resolve administrative, design, and contractual issues and updating of project progress reports

Requirements

• Project management experiences in A&A Works preferred
• MS Office (Excel, Word, etc.) and AutoCAD knowledge and user experience
• Possess good leadership and organizing abilities
• Kindly indicate your Current Salary, Expected Salary & Notice Period for further evaluation

The role

As a New Business Manager, you will drive business development efforts and acquire new customers in the Pharma, Biotech and/or Life Sciences industry. Our goal is to sustainably expand our customer base across Singapore, Hong Kong and South East Asia.

How you’ll make impact

• Networking – you nurture a network of contacts, build long-term relationships with decision-makers, and attend industry events to enhance identify business opportunities.
• Collaboration & Internal Communication – You collaborate closely with internal stakeholders, including marketing, delivery, and leadership teams, to ensure that sales efforts are aligned with the overall business strategy. Regularly communicate progress, challenges, and opportunities to senior leadership, ensuring transparency and alignment.
• Mentor and coach more junior team members, helping them grow their business development, consultative sales and client management skills.

What’s important to us

• Domain expertise in Pharma, Biotech and/or Life Sciences industry.
• Active network of executive level contacts within the Singapore and/or Hong Kong.
• Proven track record of achieving/exceeding sales quota.
• Proven professional experience selling data/AI, digital service offerings and software development projects. You have several years of experience in a comparable role with responsibilities in account management, market development and sales of digital service offerings.
• Proven complex sales skills – You bring extensive experience in consultative selling of IT services, showcasing a proven track record of winning complex sales over several years.
• Significant experience influencing C-suite decision-makers
• Formal sales training such as SPIN, Miller Heiman, etc. combined with practical application is highly advantageous
• Tech-savvy – You have a keen interest in technology and implementation-related issues.
• Fluent Communication in English (proficient in both written and spoken communication) – knowing Chinese or Cantonese is a plus.
• Your communication skills enable you to identify customer needs and develop convincing offers together with colleagues from other business areas.
• You have strong business acumen combined with entrepreneurial spirit.
• Exemplary work ethic with proven capability to perform effectively both independently and collaboratively within a team environment.
• You possess a degree, preferably in the business or technology field.
• An understanding of Agile Methodology is preferred
• This is an individual contributor role.
• This position can be based in Singapore or Hong Kong.

A Business Development Manager (BDM) will be responsible for driving the growth of our company by identifying new business opportunities, fostering relationships with potential partners, and expanding the company's market presence. He/she will play a critical role in improving the organization’s revenue by developing strategies to increase sales, penetrate new markets, and enhance customer engagement.

Job Description:

• Identifying Business Opportunities: Researching potential clients, new markets, and trends to find opportunities for growth.
• Building and Maintaining Relationships: Developing and nurturing relationships with clients, stakeholders, and business partners.
• Sales and Negotiation: Leading negotiations with potential clients, closing deals, and ensuring mutually beneficial agreements.
• Strategic Planning: Developing and implementing strategies to achieve business development goals, including expanding into new territories or markets.
• Collaborating with Teams: Working closely with marketing, product development, and operations to ensure alignment with business objectives.
• Monitoring Competitors: Keeping an eye on competitors and their market movements to stay ahead.
• Achieving Targets: Meeting or exceeding sales targets and performance metrics set by the organization.

Technical Skills and Competencies:

1. Good client management skill.

2. Exceptional team management skill.

3. Proficiency in Microsoft Word, Excel and Powerpoint.

4. Market knowledge with up to date market practises.

5. Highly organized and time-management skills.

6. Strong communication and negotiation skills

7. Market research and analytical abilities

8. Strategic thinking and planning

9. Relationship management

10. Sales and marketing expertise

SG United Mid-Career Pathways Programme

Duration of Attachment / Traineeship: 6 months

Approved Training Allowance - $3,800

Singaporeans and Permanent Residents, Mid-Career Individuals (aged 40 and above)

(Junior) Agile Business Analyst

Do you believe you can help design and create tech-savvy solutions that can change the world? If YES, read on!

Mavericks Consulting is a powerhouse of skilled IT professionals who love their craft. We solve complex business problems with simple working solutions by applying Agile software development practices. We provide consultancy advice, develop prototypes for experimentation and validate ideas quickly. We love to write code and build systems that put smiles on our delighted users. We share and have fun together on our continuous learning journey.

Join us and multiply the fun and awesomeness of our workplace!

Your Role and Responsibilities

• Help clients collaborate and achieve a shared understanding of the vision and scope of the initiative
• Work closely with development teams to keep them aligned with the product vision and timeline – facilitate backlog grooming, technical design meetings, and sprint planning
• Adopting Agile and other best practices (e.g. INVEST principle, Vertical Slicing, etc.) to create high-quality meaningful solutions
• Collaborate and drive discovery for product strategy, vision, unique value proposition, business case and goals by running inception workshops and interviews
• Create and manage requirement deliverables including epics, user stories, visual models, user flows and wireframes
• Manage the product backlog, including prioritization, estimate facilitation, decomposition, dependency management
• Manage stakeholder expectations and elicit requirements validation and sign-offs
• Design acceptance scenarios and plan UAT with client stakeholders
• Actively contributing to the company with your ideas and passion
• Creating and maintaining a dynamic and inclusive work environment
• Being flexible and open to feedback
• Adopting a positive learning and growth mindset in all areas of your work
• Genuinely wanting to help change the world

Application Process

1. Pre-interview Exercise

• Mandatory preliminary round to get a rough gauge on your technical competency

2. Introductory Call

• A session to get to know more about you and your previous experiences
• Assessing your interest and fit for a role as a Business Analyst in IT

3. Technical Interview

• A more in-depth look at your skills and potential for the role using a case study

4. Leadership Round

• A session to get to know you more on a personal level

For more details, do visit our website!

The Qualifications To Be a Maverick

1. Minimum Qualifications

• Possess a strong customer-centric mindset with a keen eye for detail
• Strong problem-solving, communication and negotiation skills
• An interest in becoming a Business Analyst / Product Owner / Project Manager in the IT field.

2. Desirable Qualifications

• Working knowledge of how IT development teams work
• Some knowledge of what is Agile software delivery
• Knowledge of some Agile product design and requirements engineering practices like epics, user stories, acceptance criteria, INVEST principle, vertical slicing
• Experience facilitating decision-making among multiple stakeholders
• Knowledge of hands-on experience in visual modelling (BPMN, UML, Story mapping, mind-mapping)
• Experience with prototyping (wireframes, sketches & storyboarding)
• Experience with customer-centric techniques (Personas, Value Proposition, Customer Journey Map, User Journey)
• Familiarity with project management tools like Trello, Jira, Confluence, etc.

More about the job

1. Salary and Benefits

• Competitive salary package (including bonuses)
• Medical and Dental insurance for you and your dependents
• Telecommunications allowance
• Financial and logistical support for Work Visa procurement and relocation (if applicable)

2. Learning and Development

• Book and Training allowances
• Diverse Career Progression Opportunities
• Personal Development Opportunities

3. Work Arrangement

• Good work-life balance
• Open office concept
• Position is based in Singapore

4. Dress Code

• (Generally) Smart-casual
• Formal with some clients

If you think you have what it takes to be a Mavericks, contact us now!

Short introduction

We’re looking for a Workforce Management Specialist to join our team in the Singapore office!

As a member of the WFM team you will be vital in ensuring agents are scheduled to be working at the right place and at the right time. You can expect to be working with a number of stakeholders from operational teams, product teams, and analysts, across all levels. You’ll be leveraging our WFM tools, providing support and expertise to our agents and operational leads. This coupled with deep understanding of our customers' needs, you will have a direct impact on helping our customers get support when they need us as well as enabling our agents to do their best work.

We are looking for superstars in both Scheduling and Intraday functions and will discuss your preference and forte during the interview rounds.

Your Mission

• Know exactly where SLAs and our metrics stand at any given time
• Create regular health reports for stakeholders and have a full understanding of the status of our queues, ready to articulate to our stakeholders
• Understand our forecasts and be able to iterate with your expertise and provide recommendations on how we can improve
• Introduce alternative forecasts when asked, based on the situation
• Help to create and execute the strategic plan and objectives outlined on a weekly basis, as well as collaborate to achieve our higher-level OKRs
• Independently and proactively make decisions and take actions based on established guidelines, data analysis and best practices
• Communicate with precision to relevant teams about ways to improve our SLAs, operational efficiency and distribution of our agents
• Ensure your stakeholders are constantly aware of what you’re working on and how you’re supporting them, actively aligning on priorities and action plans
• Carry out all necessary tasks related to managing our queues, including reviewing and iterating forecasts, creating scheduling patterns, publishing schedules, and working with the wider WFM team to find solutions that align with our objectives
• Create and/or adjust agents schedules for our teams based on the latest forecasted volumes to optimise to SLAs
• Confidently and calmly handle incidents and manage stakeholders while devising steps to mitigate the situation
• Identify process improvement opportunities and take the initiative to automate, improve efficiency, and reduce waste and cycle times across WFM practices

This role will give you the opportunity to

• Solve a truly global challenge - our rapid growth rate, global customer base and the inherent complexity of moving money makes growing our support model a truly unique challenge right at the heart of our mission
• Be an impactful member of the team which will give you an opportunity to have a say in anything and everything the team will decide and build
• Process large amounts of raw data and present using G Suite, advanced Excel techniques, and internal tools.

About you

• Are a Singaporean Citizen/PR. Please note that we are unable to sponsor visas for this role.
• Have at least 1 year of relevant Workforce Management experience (in-house or in an outsourcing environment) with contact centre planning, scheduling and intraday management using workforce management tools.
• You possess strong problem-solving skills and can efficiently manage multiple deadlines and stakeholders with varying priorities. Additionally, you are dedicated to our mission at Wise and prioritise customer satisfaction.
• You’re a good communicator. You’ve got excellent verbal and written English skills and you’ve worked internationally, cross-team, or cross-geo before, so you’ll quickly pick up on how best to communicate effectively across different cultures and time zones. We want someone who can effectively communicate complex information clearly to a non WFM/technical audience.
• You welcome an open feedback culture, happy both giving and receiving feedback to or from anyone in the organisation. You get it done. You have track record of identifying and resolving issues independently, taking initiative even under unfamiliar or ambiguous circumstances
• You understand numbers. You’re keen to work with numbers and use them as a guide to solve problems but can also keep a human aspect in mind
• Lean knowledge to document and improve processes in a structured manner is preferred but not required

Responsibilities:

· Influence business unit leadership to make sound strategic decisions for business

· Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations

· Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals

· Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions

· Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

· Active participation in strategic planning process, including development and execution of business campaigns

· To develop negotiation and presentation skills to communicate effectively and clearly to others

· To understand of audience engagement and other business support functions

· To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis

· To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options

· To develop company business campaigns and enhance campaign awareness and campaign visibility

Role Overview:

We are seeking an experienced and dynamic Business Development Director to lead our growth strategy across Southeast Asia (SEA). This role is pivotal in identifying new market opportunities, cultivating relationships with key stakeholders, and driving revenue growth. The ideal candidate will bring a deep understanding of the SEA market, a proven track record in business development, and the ability to thrive in a fast-paced, results-driven environment.

Key Responsibilities:

• Strategic Growth & Planning:Develop and execute comprehensive business development strategies aligned with organizational objectives for the SEA region.
  Identify, assess, and prioritize new business opportunities, partnerships, and market segments.
  
• Market Research & Insights:Analyze market trends, industry developments, and competitor activities to inform strategic decision-making.
  Provide actionable insights into customer needs and emerging opportunities in the region.
  
• Relationship Management:Build and maintain strong relationships with key clients, partners, and stakeholders.
  Represent the company at industry events, conferences, and networking opportunities.
  
• Sales & Revenue Growth:Achieve or exceed revenue and business targets by driving new client acquisition and expanding existing accounts.
  Lead contract negotiations, proposals, and presentations to secure high-value deals.
  
• Team Leadership:Lead and mentor a high-performing business development team across the SEA region.
  Foster a culture of collaboration, innovation, and accountability within the team.
  
• Operational Excellence:Work cross-functionally with internal teams, including marketing, product development, and operations, to ensure seamless delivery of solutions.
  Regularly report on business development activities, pipeline status, and performance metrics.
  

Qualifications & Experience:

• Bachelor’s degree in Business Administration, Marketing, or a related field (MBA preferred).
• Minimum of 15 years of experience in business development, sales, or a related role, with at least 8 years in a leadership position within the SEA market.
• Proven success in driving revenue growth and achieving business objectives.
• Strong network of contacts within the SEA region across industries.

Job Title: Loan Consultant (Commission-Based)

Key Responsibilities:

-Client Acquisition: Identify and engage potential clients, from SMEs to individual borrowers, looking for business financing.

-Loan Advisory: Provide professional advice on various loan products, including business loans, personal loans, and working capital financing.

-Loan Application Management: Guide clients through the loan application process, from document collection to loan approval, ensuring timely and accurate submissions.

-Sales Target Achievement: Meet and exceed monthly and quarterly sales targets for loan disbursement, client acquisition, and revenue generation.

-Relationship Building: Develop and maintain long-term relationships with clients by offering post-loan services and cross-selling other financial products.

-Compliance: Ensure all loan applications comply with industry regulations and -company policies.

-Client Retention: Manage client relationships and maintain a high retention rate by offering continuous support and follow-up services.

What We Offer:

-High Earning Potential: Competitive commission structure with uncapped earnings.

-Commission: Up 65% of approved loan disbursement value.

-Potential Monthly Earnings: SGD 3,000 – 15,000 or more, depending on performance.

-Comprehensive Training: Full product and sales training to help you succeed.

-Flexible Work Schedule: Enjoy autonomy in your role and manage your own client pipeline.

-Professional Growth: Opportunity to advance within the company and grow your career with life-time recurring

Requirements:

-Communication Skills: Excellent verbal and written communication skills. Ability to clearly explain complex financial products to clients.

-Customer-Oriented: Strong client relationship management and customer service skills.

-Self-Motivated: Ability to work independently and manage your own pipeline while being driven to achieve sales goals.

Responsibilitites

• Collaborate with stakeholders to gather requirements, understand and document business needs, business requirements and flows related to the Authority’s public services and application systems;
• Review business rules and service journeys, gathering requirement specifications, engaging stakeholders, creating user journey maps and wireframes, and providing support on updates to the Authority;
• Develop user stories, specifications, acceptance criteria, and create detailed process maps to visualise, understand and streamline current workflows and business processes;
• Review design specifications and project deliverables (e.g. monthly project report, log review for privileged user access, test plan, test reports, application design/ code) to ensure the completeness for the Authority’s acceptance;
• Understand and review source codes from vendor(s) for deployment;
• Support and review on-site acceptance and System Integration Testing (SIT);
• Facilitate and support User Acceptance Test (UAT) and trainings for users;
• Conduct technical review and assessment of End of Support (EOS) upgrade proposals before making recommendations to the Authority;
• Coordinate, facilitate and support any audit to be conducted by the Authority’s appointed auditor(s) on the system;
• Project management and governance, ensuring performance and fulfilment of contractual obligations by the Authority’s appointed contractor managing the collection system.
• Provide maintenance and technical operations support for the Authority’s
• Reviewing impact analysis of all system modifications or new requirements on the functionality, performance, and security of the systems
• Work closely with external parties, ICT providers or government agencies for the operational and maintenance works and new initiatives/enhancements of the Authority’s systems;
• Performing hands-on development as part of exploration of new technologies/products and automation of existing processes;
• Participate and support in incident, troubleshooting, testing and verification of reported issues, incidents and to follow up with the Authority’s appointed contractors, stakeholders and business users to ensure timely escalation where required and completion and closure of the issues or incident; and
• Ensure that the deliveries of the project by the Authority’s appointed contractors are compliant with relevant policies and guidelines and to identify and close any compliance gaps.

Requirement:

• Atleast 3 years of experience in business analysis.
• Bachelor’s degree in Computer Science, Information/ Infocom Technology, or related discipline would be preferred;
• Strong knowledge in application support and maintenance and possesses hands-on’ knowledge and experience in end-to-end Software Development LifeCycle;
• Experience in IT project implementation, specifically on user requirements gathering, IT business analysis, application solutioning, UI/UX design and using automated testing software such as Tricentis TOSCA would be an added advantage;
• Experience in the following would be advantageous:

1. Cloud platform and technology;
2. Application development using Power builder, Java, Delphi or ASP.Net;
3. and
4. Government projects.

• Experience with stakeholder management;
• Have a positive attitude and good interpersonal skills, able to work and communicate effectively with stakeholders to ensure business needs are met; and
• Experience in working under minimal supervision and to demonstrate ability to ensure tasks are well completed and project is on schedule.

Responsibilities / Job Description

You will work closely with the Sales/Tender Team to ensure the various business support functions such as Project Sales administration, documentations are taken care of.

You will take care of Project and Sales administration functions including:

·Project related insurances.

· Assist in Project/Sales Administration

· You will assist in Project costing functions including:

o Sending emails and tracking project documentation

o Preparing and processing claims

o Compiling and preparing documents for customers or complated projects

· You will assist in Tendering documentations

o Compilation Tendering documentation

o Prepare documentation to customer.

o Updates Project files.

o Source and request for quotations where needed

· Assist Project Team in Project Documentation.

Job description:

• ⁠Lead the design, planning and implementation of solar PV projects.
• Liaison between different stakeholders and ensure needs of all stakeholders are met.
• Manage and coordinate project activities, including procurement, selection of vendors/contractors, delivery of equipment , installation, testing and commissioning.
• Provide hands-on support and guidance during on-site construction and installation activities, ensuring compliance with design specifications, safety protocols, and industry standards.
• Monitor project progress and equipment schedules, identify and resolve technical issues or challenges, and implement corrective actions as needed to ensure project success.
• Collaborate with internal teams, external stakeholders, and regulatory authorities to obtain necessary permits, approvals, and certifications for solar PV projects.
• ⁠Prepare and review project documentation, including technical drawings, specifications, schedules, progress reports, and as-built drawings.
• Conduct regular site inspections, quality assurance checks, and performance evaluations to ensure long-term reliability of installed solar PV systems.
• Foster a culture of safety, quality, and excellence in project execution.

Requirements:

• Bachelor’s degree or Diploma in Renewable/Clean Energy/Electrical/Mechanical Engineering. Candidates with relevant experience may be considered.
• Technical knowledge in PV or Electrical.
• Relevant working experience of 1 year and above.
• Dynamic and committed with a proactive working attitude.
• Based in Singapore, accept business trips to Indonesia and other SEA countries.
• Good interpersonal skills.