Responsibilities

• Conduct Name Screening against Sanction list, Politically Exposed Person list, Internal Blacklist and Adverse News to support KYC Periodic Review Activities.
• Coordinate between relevant parties and stakeholders to complete screening in timely manner
• Ensure that screening assessments are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable.
• Other tasks as assigned by Group Head / Team Lead.

Requirements

• Able to link diverse information to build a full picture and spot inconsistencies.
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening.
• Strong team player.
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office.

Job Description & Requirements

• Manage and handle documents, records and maintain an organized filing system.
• Perform daily administrative duties, including answering phone calls etc
• Provide general administrative & secretarial support to Project Manager
• Provide support to engineers in compiling report, drawings and project related documents for submission
• Coordinate with engineering, client & contractors to ensure schedules are followed
• Ensure client’s requirements on the submitted documents are fulfilled in a timely manner
• Arrange and attend meetings to record minutes and distribute minutes of meetings
• Disseminate, monitor and track all documents
• Securely backup all documentation
• Abide to the Environmental, Safety and Health regulations (Internal & External)

Qualifications and Work Experience

• Minimum "N/O" level / Professional certificate
• Minimum 2 years of Administrative experience
• Experience dealing with LTA project preferred
• Proficient in MS Office, including Words and Excel
• Ability to work under pressure, multi-task and organized
• Good communication skills with all level and interpersonal skills
• Able to work independently with minimum supervision
• Details-oriented, good coordinating skills.
• Fast learner, positive working attitude.

Job Responsibilities:

• Assist Lead Consultant who is designated as SO Rep to manage the day to day operations of the Building Contract. These shall include carrying out the planning, coordination, reporting and implementation of the Project which include preparing, monitoring and carrying out of the Project according to the approved construction programme;
• Attending/conducting and providing the relevant materials and technical inputs at briefings; presentations; project reviews e.g. technical; or any other meetings/events;
• Planning and implementation of the Project including all preceding and follow up services such as obtaining permits/approval by various authorities where appropriate, contract documentation, implementation and supervision of the works;
• Track and monitor the contractor’s and consultants’ submission to authorities for clearance, all timber mock-up, sample unit, material sample approvals, inspections, shop-drawings, method statements and work trades demonstration approved schedules to ensure that they are closely adhered to;
• Review and monitor the project’s overall master programme and cost and ensure that the Project is within the allocated construction cost budget specified; and
• Liaise with all parties, including the Quantity Surveying Consultant, to prepare all updated project cash-flow information, projected and actual site progress of the project for presentation.

Requirements:

• Possess an Architectural, Civil / Structural / Electrical / Mechanical / Environmental Engineering, Building Science, Project Management, Construction Management or other construction and engineering related degree.
• The degree shall be recognised either by the respective Professional Bodies in Singapore (Board of Architects or Professional Engineering Board) or BCA;
• A minimum of 5 years of relevant post-graduate working experience in the building construction industry, preferably in HDB projects or 3 years of relevant post-graduate project management experience;
• Familiarity with (a) Public Sector Standard Conditions of Contract for Construction Work, (b) Public Sector Standard Conditions of Contract for Design and Build, and (c) the Standard Conditions of Nominated Sub-Contract, will be an advantage
• Able to demonstrate strong project management, decision making and leadership skills;
• Good communication, written and presentation skills;
• Team player who is analytical, resourceful and results-oriented;
• Good attitude and self-motivated;
• Willing to be stationed at site; and
• Site supervisory staff with relevant experience may also be considered.

Responsibilities:

• Manage all marketing/program activities requests.
• Manage customer's account/ project matters.
• Prepare quotation.
• Follow up project closely and attend to customers’ inquiry.
• Follow up with customers on the development of the project.
• Good presentation skills with ability to hold the interest of audience.
• Manage relationship with internal & external parties to ensure communication objectives are met within schedule, budget & the fulfilment of the projects.
• Undertake ad-hoc duties & projects from time to time.

**Successful candidate will be provided on-the job training

Requirements:

• Diploma/Degree in Mechanical/ Mechatronic/ Manufacturing/ Engineering/ Marketing or equivalent.
• Strong project management skills & marketing strategics.
• Good negotiation & interpersonal skills.
• Strong verbal & written communication skills with the ability to influence and persuade with a positive attitude.
• Self-independent.
• Fast paced environment show creativity and a different way of thinking will be essential.
• Team player with good & positive working attitude.
• Has passion towards marketing business/programme.
• At least 1 year working experience in related field; entry level candidates are welcomed to apply.
• Able to start work immediately.
• Comfortable to work at East area, Changi South.

Job Description:

• Assistant to Project Lead to manage and coordinate with CSIS vendors or Citi business stakeholders inclusive of attending/ initiating meetings and all to ensure we meet the scheduled timeline, stakeholders’ expectations, facilitate on the testing programs for the newly installed security systems
• Conduct site inspections and assesses the condition of the facility as well as propose the necessary requirements per Citi Security Standards
• Coordinate and facilitate our Citi Business stakeholders and provide guidance on the access card submissions and approvals etc.
• Conduct inventory checks for all completed projects, reviewing of floorplan system plotting diagram and updates. Supporting role function on finance administration mainly on project expense tracking
• Leading the execution works onsite, supervising the vendors and may also be the overall lead for small independent project works

Requirement:

• Minimum of at least 1 year working experience
• Minimum High School/ Diploma in any faculty
• Security certifications will be desirable
• Good communication, coordination skills both spoken and written. Able to command and manage vendors/ suppliers
• Must be able to work under a fast-paced environment, aggressive culture, and timeline
• Basic knowledge on security systems i.e. access control, CCTV, IDS
• Fundamentals of physical security and security system installation

Responsible for M&E Design, Prepare BOQ, sourcing the quotation and prepare quotation.

* To assist or Lead the development and submission of high-quality M&E tenders, ensuring compliance with all client requirements and submission deadlines.

*To Attend site survey for tender briefing.

Interpretation of tender specifications, client requirement, drawings and any other relevant documents; not limited to Project Presentation,

*To prepare and fill up Schedule of Rates, Technical Data, Risk Assessment, Bill of Quantity and documents needed for Tender Submissions.

*Able to assist client for Value Engineering.

Conversant with Singapore building codes and regulations.

*Strong effective communication and consultative skills.

*Strong in communication skills and a team player.

*Provide guidance and support to project teams in the implementation of successful M&E practices.

Ensure adherence to company policies and procedures throughout the tender process.

Job Requirements:

Preferably hold a Diploma or Degree in Quantity Surveyor /Electrical Engineering

At least 5 years of relevant working experience in project or A&A M&E Works

Preferably have knowledge on how to prepare M&E technical design, technical write-up, prepare tender specifications and presentation slide for tender interviews

MUST understand the process of tender preparation and submission

MUST have experience in project costing and estimating

Strong in Tender Presentation Skill

Highly self-motivated, good working attitude with high level of professionalism & integrity

Well-versed in MS offices tools i.e. Words, Excel and PowerPoint

Strong understanding of M&E methodologies and best practices.

Excellent written and verbal communication skills.

Requires travelling to various worksites in Singapore

Requires to perform night work/weekends when need arises.

Description

You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.

You will leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements.

Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.

You will be expected to be an SME in Program Project Management with expert proficiency.

Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.

Lead the project team to ensure timely delivery of project milestones.

Ensure that the project is delivered within budget.

Manage project risks and issues and develop mitigation strategies.

Provide regular project status updates to stakeholders and senior management

Requirements

Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience

KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus

System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner.

Job Purpose

The Executive / Senior Engineer is responsible for development and implementation of asset management processes within the Maintenance and Engineering (M&E) Group. The core focus of the job function will be managing and implementing asset management processes to ensure reliability and availability of operating assets.

Duties and Responsibilities

1. Develop and implement asset management plans and processes including spares management, alternate parts, and obsolescence management.

2. Work with maintenance branches to establish and maintain a comprehensive database for spares, tools, and other critical equipment for M&E group.

3. Coordinate with branches on spares and materials requisition, including preparation of approval papers.

4. Manage and coordinate applications and requests for any asset modification within the rail network.

5. Coordinate, collate and prepare performance and maintenance plans and reports across the branches for submission to the authorities.

6. Facilitate and coordinate external projects with LTA and/or external parties. 7. May be required to perform work during night hours and over weekends/public holidays.

Qualifications & Work Experience

1. Degree in Engineering discipline.

2. Knowledge of Asset Management and Quality Management standards such as ISO 9000/14000/18000/55000.

3. Prior work experience in the asset management field or statistical process control will be advantageous.

Skills

1. Proficiency in Microsoft Office Suite.

2. Basic knowledge in statistical software is advantageous.

3. Proficiency in data visualisation tools such as PowerBI or Tableau is advantageous.

1. Setting sales goals and developing sales strategies.

2. Researching prospects and generating leads.

3. Contacting potential and existing customers on the phone, by email, and in person.

4. Handling customer questions, inquiries, and complaints.

5. Preparing and sending quotes and proposals.

6. Managing the sales process through specific software programs.

7. Building and maintaining a CRM database.

8. Meeting daily, weekly, and monthly sales targets.

9. Participating in sales team meetings.

10. Expected to have a hand in marketing.

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Immediate 1 yr project renewable assignment for Singaporean to join as Privileged Access Management Support Engineer

You shall join a team of engineers and operations specialists in the support of DBS’ enterprise privileged access management infrastructure and operations. He/She will be responsible for the end to end design, deployment, operations and development of the bank’s privileged access management framework, infrastructure and processes.

Key responsibilities

• Drive the automation and integration of privileged access management infrastructure to other systems to achieve straight through processing and reduce manual work.
• Provide on-going operations support including management reporting and operations dashboards relating to the governance oversight of privileged accounts and passwords.

Requirements

• 5+ Years of CyberArk Experience: Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.
• Scripting and Reporting: Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.
• Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.
• Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.
• Audit Experience: Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.
• Remediation Expertise: Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.
• Technical Platform Knowledge: In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.
• Banking Environment Experience: Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.

Educational Background: Bachelor’s degree in Computer Science, Information Systems, or Engineering (or a related field). Alternatively, a combination of relevant professional experience and CyberArk certifications is also acceptable, demonstrating a solid foundation in security practices

Position Overview:
We are seeking an experienced and highly organized Personal Assistant to support a senior executive in the finance industry. The ideal candidate will serve as a trusted partner, providing comprehensive administrative and organizational support to enable the executive to focus on strategic priorities. This role requires exceptional discretion, proactive problem-solving skills, and the ability to thrive in a fast-paced, high-pressure environment.

Key Responsibilities:

1. Executive Support:Manage the executive’s complex calendar, including scheduling meetings, appointments, and travel arrangements.
   Prepare and organize materials for meetings, presentations, and reports.
   Act as the first point of contact for internal and external stakeholders.
   
2. Communication Management:Draft, review, and edit correspondence, emails, and other communications.
   Manage and prioritize incoming communication, ensuring timely responses.
   
3. Travel Coordination:Plan and arrange domestic and international travel, including visas, accommodation, and itineraries.
   Ensure travel plans align with business objectives and personal preferences.
   
4. Administrative Oversight:Maintain and organize confidential files, records, and documentation.
   Monitor and manage expense reports and budgets related to the executive’s activities.
   
5. Project Management:Assist in coordinating special projects and initiatives within the finance organization.
   Track progress on key tasks and ensure deadlines are met.
   
6. Personal Assistance:Handle personal tasks for the executive, such as managing appointments, errands, and personal schedule coordination.
   Ensure a seamless integration between professional and personal commitments.
   

Requirements:

1. Education and Experience:Bachelor’s degree or equivalent professional experience.
   Minimum 5+ years of experience as a Personal or Executive Assistant, preferably in the finance or corporate sector.
   
2. Skills and Competencies:Strong organizational and multitasking abilities with excellent attention to detail.
   Exceptional written and verbal communication skills in English (additional languages a plus).
   Proficiency in Microsoft Office Suite and other relevant software (e.g., scheduling and collaboration tools).
   Ability to handle sensitive information with absolute confidentiality and professionalism.
   
3. Personal Attributes:High level of adaptability and problem-solving skills.
   Proactive, self-motivated, and able to work independently under tight deadlines.
   Strong interpersonal skills with the ability to liaise effectively with diverse stakeholders.
   
4. Additional Requirements:Familiarity with the finance industry and related terminology is a strong advantage.
   Flexibility to work outside of standard hours when necessary.
   Willingness to travel occasionally to support the executive.
   

We are interested in applicants in the fields of Accountancy specialising in Valuation, Assurance or Advanced Financial Reporting. Candidates with expertise in corporate governance, ESG reporting, analytics, risk management will also be considered.

If you are passionate about communicating knowledge, and can demonstrate ability to work collaboratively and engage positively with colleagues and external stakeholders, we welcome you to join us!

The successful applicant will join the Accounting discipline in the School of Business (SBIZ). The responsibilities of SBIZ full-time faculty members include teaching and developing courses, conducting academic and/or applied research, and being involved in activities in the service of SUSS and also outside of SUSS that may include outreach to industry and also involvement in industry projects.

Requirements

• Ph.D. degree holder in a relevant discipline.
• Those with Chartered Accountant of Singapore qualification (or equivalent professional qualification) and at least a Master's degree and industry experience in a relevant area will also be considered.
• Applicant with at least 3 years of teaching experience. Those with industry experience in the relevant area and/or are familiar with the Singapore CA Qualification will have an added advantage.

Supervisor, or Team Leader, is responsible for overseeing a group of employees within a professional setting. Their duties include relaying information between their team and upper management, guiding their team through daily work activities or projects and monitoring employee performance to ensure maximum productivity.

• Managing the workflow of their employees, creating team schedules and delegating tasks
• Assessing the work performance of their employees and identifying areas that need improvement
• Ensuring that business goals, deadlines and performance standards are met
• Training and onboarding new hires to make sure they understand their roles
• Setting goals for workers and making sure they comply with the company’s plans and vision
• Recommend new employees to the human resources team based on an assessment of their performance

Supervisor, or Team Leader, is responsible for overseeing a group of employees within a professional setting. Their duties include relaying information between their team and upper management, guiding their team through daily work activities or projects and monitoring employee performance to ensure maximum productivity.

• Managing the workflow of their employees, creating team schedules and delegating tasks
• Assessing the work performance of their employees and identifying areas that need improvement
• Ensuring that business goals, deadlines and performance standards are met
• Training and onboarding new hires to make sure they understand their roles
• Setting goals for workers and making sure they comply with the company’s plans and vision
• Recommend new employees to the human resources team based on an assessment of their performance

Job Description:

• Handle all customer service-related matters at the counter
• Provide excellent customer service, attend to tenant and shopper enquiries and feedbacks
• Promote loyalty program and related activities
• Assist in voucher sales, mall redemptions, reward program and any other marketing activations as required
• Support Marcom in promotional activities, events and loyalty program as required
• Administrative duties and any other ad-hoc duties as assigned

Requirement:

• Min GCE N Level qualification
• Min 1 year of working experience in relevant customer service role/ hospitality industry
• Proficient in MS Office Word, Excel will be an added advantage
• Fluent in English
• Customer-oriented with good communication and interpersonal skills
• Able to work in fast paced environment and has passion for service excellence
• Able to work rotating shift, weekends & Public Holidays

6 working days (5 working days followed by 1 rest day)

2 rotating shifts (10am to 6pm / 2pm to 10pm)

For interested applicant, kindly indicate your notice period and expected salary in your resume.

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution.

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons con

1. Job Description

- Play as Project Manager (Project Management Office) or Delivery Lead on banking system development or implementation projects.

- Manage the progress and milestone. Promote and control the issue & ToDo. Organize the progress report and report to client’s management. Also, manage the cost and human resource.

- Communicate closely with clients, business & IT related members. Organize teams and lead until the project ends.

- Manage client’s expectations to maintain the company’s impressions at a positive level.

2. Requirements

- Bachelor's Degree in Computer Sciences, Computer Engineer or Information Technology or related.

- IT Project Management Knowledge and Experiences

Must understand the overall software development life cycle.

3 or more years of experience of IT related project management or Delivery Lead. (Direct and manage project development from beginning to end)

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons concurrently.

About the Company

Deutsche Telekom Global Business Singapore Pte Ltd is the international B2B division of Deutsche Telekom. We are addressing the network and connectivity requirements of globally operating companies through the design, implementation, and management of secure custom-designed solutions and related managed services ‒ whether it's SD-WAN, LAN infrastructure, Unified Communication & Collaboration, or Security (including SASE).

We help our customers build future-proof foundations for their digitalization strategies. Through a consultative and vendor-agnostic approach ‒ backed by the most comprehensive partner ecosystem in the industry ‒ we ensure that our end-to-end solutions perfectly match our customers' business needs, providing them with the flexibility to grow. With decades of experience, we know how to operate networks and deliver connectivity globally.

About the Job

We are looking for an Account and Service Delivery Manager with strong customer service orientation, drive and passion to help enterprise customers achieve their digital transformation goals.

You will help to establish Deutsche Telekom as a critical business partner, building a sustainable reputation around our solutions and in the way we do business and drive our growth in the Asia region. This business-critical role develops corporate relationships, drives growth opportunities and delivers positive outcomes for our customers and organisation. It will also significantly contribute and influence the overall sales strategy to succeed in Asia.

This is a great opportunity for a high achieving individual with the ambition and talent to grow their career within a leading global telecommunications company.

What will be your responsibilities:

· Strategically developing sales and account strategies for new key accounts and Global accounts;

· Steering the preparation of quotations and assuming responsibility for the entire sales cycle, from needs analysis through to steering after sales activities;

· Negotiating and concluding contracts at top management level;

· Strategically improving customer relationships; preparing for and following up on interactions with customers;

· Planning and carrying out measures to support, retain, and win back customers;

· Coordinating project/sales teams and functional units;

· Actively advising customers on and selling products, services, and complex, client-oriented solutions;

· Acting as a point of contact for the top management level regarding all contract- and product-related issues.

· Ensuring the entire service delivery process the best possible use and performance of the system for the customer; managing the entire life cycle of a service;

Highlighting the delivery performance in terms of professionality, quality, and costs, and agreeing quality and efficiency improvement measures;

· Taking account of additional legal, regulatory, country specific security-relevant requirements;

· Assuming responsibility for performing and complying with service level agreements through continuous monitoring of the KPIs and for initiating corrective actions;

· Holding SLA review meetings with customers on a regular basis;

· Acting as lead incident, lead problem, and escalation manager; Coordinating solutions to problems and settling disputes with relevant functional units;

· Assuming responsibility for conducting performance discussions with service providers and deriving measures to improve performance;

· Preparing service provider reviews by analyzing reports and devising templates, reports, and concept proposals.

· Managing complex projects;

· Any other tasks as assigned.

Profile of candidate

• Track record of managing global client relationships with identified opportunities for upselling and cross-selling;
• Strong understanding of TC services (SD WAN, SASE, Unified Communication & Collaboration, IPVN and other telecommunication products & Solutions) and in optimizing service delivery processes for efficient and effectiveness
• Excellent verbal and written communication to facilitate clear interactions with clients, partners and functional groups
• Proficient in prioritizing tasks to meet deadlines and service level agreements
• Flexible in responding to changing client demands and unexpected challenges
• Strong skills in managing and resolving conflicts that may arise during service delivery
• Team player, able to work effectively cross functionally with senior management and with local and cross border team members
• Excellent presentation and negotiation skills.
• Strong desire to win.

Other Requirements:

• Account Management and Service Delivery experience of minimum 10 years
• Preferably a varsity degree in engineering, business or economics
• Mandatory skills:
• Master Project Management (PMP/PMI)
  • ITIL4 Foundation

Job Summary:

We are seeking a seasoned Project Manager to lead strategic initiatives and foster strong partnerships with business stakeholders. This role is critical in aligning project objectives with business goals, enhancing user experiences, and ensuring the successful delivery of projects within a large-scale organization.

Mandatory Skill-set:

• A degree in Computer Science, Information Technology, or a related field;
• A minimum of 5 years of technical lead experience within a large organization;
• Proven experience managing software projects, with expertise in project planning, resource management, and stakeholder communication;
• Strong understanding of Agile methodologies (Scrum, Kanban, etc.) and tools such as Jira, Trello, or similar;
• Experienced to lead and oversee large scale migration / platform upgrade projects within the organization;
• Experience in contract negotiation and vendor management;
• Exceptional leadership and project management capabilities;
• Strong decision-making and problem-solving skills;
• Detail-oriented with the ability to manage multiple tasks effectively;
• Excellent verbal and written communication skills, enabling collaboration with stakeholders at all levels.

Desired Skill-set:

• PMP or Scrum Certified is a plus;
• Experience in change management .

Responsibilities:

• Project Manage, gather and understand the business objectives with multiple business stakeholders on projects;
• Manage the projects from end-to-end, quality, budgets and teams to completion;
• Build and lead cross-functional project teams while motivating and coaching team members to ensure project success;
• Lead technical design and architecture reviews for project related enhancements and investigations on system issues;
• Manage and communicate project status, progress, and risks to stakeholders, including senior management and project sponsors;
• Define project scope, objectives, and deliverables that align with organizational goals;
• Work with technical and functional teams, vendors, business stakeholders and delivery teams;
• Manage external service providers and vendors to ensure operational SLA is met;
• Provide proposals for internal teams on functional and technical scope, architecture, system integration, user experience and training;
• Formulate solution plans on gaps identified for the project;
• Keep abreast of regulatory/legislation changes that affects the compliance, procedures and processes;
• Support regulatory audit and review activities for projects;
• Work closely with IT Infrastructure and Cloud team to ensure systems are well supported by underlying infrastructure in an hybrid environment;
• Work closely with IT Governance to ensure all audit and compliance requirements in the project area are met.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Supporting Offering-led sales and Products & Services team in engaging and providing clients in creating value differentiating solutions

• Create research / account plans for clients, industries and sectors including power maps, buyer values, value propositions and opportunities
• Analyse data to identify trends, patterns and suggest insights
• Draw out ideas on how the training solution provides a differentiated value proposition to the clients
• Write concept paper and proposal documents for client pitching
• Prepare and present learning solutions and pricing models to internal and external stakeholder teams with confidence
• Support presentations to mid to senior level client executives.
• Oversee and manage projects related and not limited to course documentation updates, monitoring course performance, event support & administration, etc.
• Assist the team in creating value differentiating proposals to win deals with enterprise clients.

Job Requirements

• Min 1 year of working experience with Account Management, Enterprise Solution & B2C sales or Administration
• Research and analyse data to suggest insights that are relevant and value add to the solutioning for client.
• Understanding and sensemaking about clients’ context and challenges.
• Well organized, meticulous and ability to manage multiple projects at the same time.
• Team player
• Strong interpersonal skills
• Strong oral and written communications
• Proficient in Microsoft Office skills
• Collaborative and eager to work as a team to solve challenges

Highlight

• Lunch will be provided
• Annual Leave/Medical/Bonus
• 5.5-days work week
• Flexible Off Days
• On-job training will be provided
• Salary negotiable

Responsibilities:

• Provide administrative support.
• Perform book-keeping.
• Responsible for handling petty cash.
• Update database record.
• Perform data-entry.
• Ad-hoc assignments as assigned and required.

Requirements:

• Diploma in Accounting, Business, Finance or related field.
• Proficient in Microsoft Office Suite.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Ability to work collaboratively in a team-oriented environment.

Criteria one: Must possess great passion for residential interior design and have the desire to turn every home into beautiful, comfortable and functional spaces – home is where the spirit rests, rejuvenates, socializes, grows and emerges again; and also, representation of ownership, pride, love and family. In that sense, doing interior designing for a customer’s home, is a privilege, requiring professional input and quality execution.

Criteria two: You must have good track record of having successfully completed satisfactory handovers of residential projects, which are extensively remodeled, which you must be the project lead (overseeing design, detailing and construction drawings). We expect the projects to be worth at least hundreds of thousands of dollars project type.

Criteria three: Because of your passion and experiences, you should have good knowledge of building materials (old and new), have kept yourself abreast with industry trends, brands, design types and possess curiosity with new design and material applications, always wondering how to improve and innovate further.

General criteria:

(1) Singaporean or SPR;

(2) Able to work independently on large scale residential project;

(3) Understanding and able to do costing;

(4) Able to organize processes to meet timelines 9within the team);

(5) Be meticulous in construction drawings and detail execution;

(6) Good team spirit;

(7) Able to guide and mentor juniors;

(8) Having past experiences managing a team will be a plus.

(9) Having experiences and understanding of landed houses will be a plus.

(10)Having experiences negotiating and signed contracts before will be a plus.

Future opportunity:

To become head of department or permanent team lead (design & development).

Note: Interested parties, please write to [email protected] with full detailed resume, expected remuneration and include link to your digital portfolio. All submissions shall be treated with strict confidentiality. All submissions that meet the above, will be replied to.

Job Description & Requirements

• Requirements Analysis & Elicitation – Preparing Business requirements document.
• Experienced in high volumes of functional user stories authoring
• Responsible to identify and define detailed functional specifications based on the business requirements document or user stories.
• Analyse and propose the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation.
• Convey functional and non-functional requirements to System Analysts to ensure clear and complete understanding of requirements.
• Work closely with Technology to ensure proposed solution aligns with requirements.
• Monitor and manage risks /issues related to requirements and scope-creep.
• Assist in translating business requirements into test scenarios.

Mandatories are:

• Experience in Corporate Payments/Transaction monitoring
• Candidates should be proficient in
• Corporate Banking
• Knowledge of scams and their modus operandi
• Payment Fraud
• Internet Banking
• Regulatory and compliance around online payments
• Experience in Business Analysis. 5-8 years

Job Description & Requirements

• Requirements Analysis & Elicitation – Preparing Business requirements document.
• Experienced in high volumes of functional user stories authoring
• Responsible to identify and define detailed functional specifications based on the business requirements document or user stories.
• Analyse and propose the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation.
• Convey functional and non-functional requirements to System Analysts to ensure clear and complete understanding of requirements.
• Work closely with Technology to ensure proposed solution aligns with requirements.
• Monitor and manage risks /issues related to requirements and scope-creep.
• Assist in translating business requirements into test scenarios.

Mandatories are:

• Experience in Corporate Payments/Transaction monitoring
• Candidates should be proficient in
• Corporate Banking
• Knowledge of scams and their modus operandi
• Payment Fraud
• Internet Banking
• Regulatory and compliance around online payments
• Experience in Business Analysis. 5-8 years