Job Description:

O+O Service Delivery Manager will be responsible for L’Oreal North Asia & SAPMENA online and offline platform operation including eCommerce, OMS, CRM.

Manage Relationship with business on Run service

• In charge of Run activities for applications or services and conduct business review with business representatives
• Manage escalation from business teams and ensure business continuity and follow till closure
• Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)
• Own critical outbound communications from IT with business
• Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams
• Track and ensure business satisfaction and take necessary action to improve CSAT progressively

Monitor and control service delivery

• Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review
• Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable
• Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence
• Work with Application management service partner to generate actionable insights to improve system availability and performance
• Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits
• Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams
• Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)
• Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions

The role:

This role not only governs operation vendors to provide daily IT operation support to business users but also requires very hands-on work resolving and preparing incident reports for critical/P1 incidents. It always acts as the SPOC(Single Point of Contact) from the Zone IT Operation team to manage business requirements and expectations for IT Support.

This role needs to work closely with the project team during the new project transition, including optimizing the handover process, redefining the knowledge-sharing checklist, and reviewing and sharing critical incidents post-go-live or under the AMS operation scope.

This role will also need to work closely with the non-digital domain IT SDMs to provide one IT operation support, including but not limited to Infrastructure, Security, Network, and Integration, as well as local digital IT counterparts, Global IT and CDMO, and platform support teams.

Key Job Accountabilities:

• Take the responsibility for all incidents and service requests backlog management post project go-live.
• Ensure all projects well handed over from delivery to operation vendor with the right governance from Zone IT.
• Set up from scratch or optmize exiting process to govern operation vendors provide IT support within aligned SLA per SOW.
• Proactive to drive or initial discussion with internal or external teams to align cross domain support process.
• Responsible for providing consistent monthly/quartly IT operation report to local team and share through IT webinar or email notification.
• Responsible for inbound and outbound data monitoring (API & batch file both) governance, ensure E2E data quality management take in place across all ecosystems.
• Host regular meeting with local team, understand business pain points and address their concern, engage operation vendor to address issue in a timely manner.
• Define and align holiday season support process during Double11, Double 12, X-Mas, Black Friday and New Year.
• Hands on or lead the teams support critical/P1 incidents, including but not limited to find root cause and resolve the issue permanently or set up monitoring process to prevent it happening again.
• Ensure timley notification will be sent/updated to all stakeholders when critical/P1 issue happens or planned/unplanned downtime.
• Account Request management including creation/modification/deactivation and audit support.
• Make sure in-scope applications/websites stability and availability, and improve user satisfaction on the IT operation we provided.
• Follow global standard ITSM policy and streamline to NA&SAPMENA zone, such as move ITSM tool from Jira to SNOW for all in-scope digital applications.

Profile & Position Requirements :

• At least 5 years Online or Offline IT operation experience in multicultural company, preferably with the knowledge of Anchanto, Salesforce, GCP, Tealium platforms support.
• With the mindset of continuous improvement from process governance perspective for leading operation vendors provide contingency IT support.
• Good communication skill in managing key business stakeholders requirements and expectation, and work closely with the other internal/external teams.
• Good time management skill to handle multiple tasks in an aglitiy way.
• Ability to govern operation vendors to manage the high tickets backlog and address high priority tickets.
• Proactive and self-motivated person, a good team player.
• ITIL certification and PMP certification is preferred.

This is an Agency position in the Asia office, based in Singapore

Collaborate with APAC senior leadership and represent Chubb Life Global Agency team to formulate the following to achieve Chubb Life’s strategic ambitions in targeted markets.

Responsibilities:

• Compensation (Commission Structure, Basic and Leader Overriding) – Support local business unit to build new, make enhancement on existing, check and balance (with short/long term financial implication, sensitivity testing, risk analysis, market benchmark, control mechanism) before implementation. Review current compensation effectiveness periodically. Make recommendations to meet business objectives.
• Compensation (Indirect expenses) - Review local compensation effectiveness periodically. Especially to oversight on large expenses items including foreign trips, agency office space, MDRT initiatives, recruitment initiatives. Make recommendations to meet business objectives.
• New agency model (2 tiers compensation system, Champion Hubb, One Chubb, Referral) – Lead and ensure successful local implementation. Continuously track and review performance. Make adjustment and recommendations as needed.
• Channel efficiency - Review, forecast local agency channel value and profitability. Study management expenses and acquisition cost (example staff manpower, salary and compensation effectiveness, organisation chart and span of control, etc) Make recommendations to meet business objectives.
• Channel quality – Persistency (renewal business) management including local performance and initiatives tracking and implementation. Also to lead and manage any Risk, Compliance, Legal framework, scorecard and related initiatives.
• Industry recruitment – Support local to attract external industry leaders via competitive financial scheme (design, review, enhance, negotiate as needed), build comprehensive presentation slides, review contract terms and conditions, coordinate support and seek approval from stakeholders in local and global office. Develop on-boarding team, track early-stage performance to ensure successful business plan execution.

Knowledge and Skills:

• Direct hands-on experience in agency compensation, commission and expenses account.
• Direct hands-on experience on different agency model (including multiple tiers, different layers, full-time/part-time, add-on financing, branch model, GA model, outhouse/inhouse).
• Oversight on daily, weekly, monthly, quarterly yearly data and information. Advance skills on observations, forecast and predictions. Heads-up on strong and weak indicators and relevance performance.
• Apply data analytics skills and knowledge (with advance in Microsoft Excel). Support strategic planning in both short and long term to meet business objectives.
• Apply presentation skills and illustrate ideas, observations, actions, recommendations (with advance in Microsoft Power Point).
• Apply project management skills and knowledge (with Microsoft Visio or/and Project). Multi-tasking capabilities.
• Strong management and leadership skills for complex and multi-dimensional issues and high level of innovation and creativity in resolving problems.
• Strong leadership, interpersonal and influencing skills especially at Level-C.
• Team player with good working relationship with all staff levels.

Qualifications:

• Bachelor’s degree minimum, relevant professional industry qualification preferred 10+ years job experience in life insurance in Asia markets, with at least 5 years focusing on agency development or related.
• Good at details and tracking including project management and execution.
• Good command in English and one native language (Asia) in both speaking and writing.
• Good team player, gain trust, add value to local business, stay close to the front-line.
• Strong business sense, quick thinking and accept ad-hoc challenges.
• High degree of independence.

Job Description

•Drive and maintains pneumatic trucks/Open top container and the repair and maintenance of the containers/compactors and its systems
• Fetch technician/workers to work sites for repair and/or maintenance of other equipment
• Carry out all delivery of equipment and accordingly to instructions
• Work site duties and any other work assigned
• May require to be posted on site for project duties
• Familiar with Singapore roads, landmarks, and dumb/waste sites to retrieve faulty or deliver repaired equipment
• Ad hoc delivery/collection duties
• Ability to multi-task and manage priorities
• Any other duties that will be assigned by the management from time-to-time basis

Requirements:

•Able to know the details of the pneumatic waste truck, hook lift truck and Rear End Loader
• Able to complete given tasks daily
• Able to problem solve with minimum disruption
• Able to assist in other duties if required

Benefits:

• Competitive salary and benefits package.
• Opportunity for overtime pay and performance bonuses.
• Comprehensive training and development programs.

Candidates without experience are welcome too! Join us now!

Attractive referral reward if your referral is hired and stays with us for at least 3 months!

Join us in building a strong team and making a difference. Refer someone today and start earning rewards!

#FastHire#SeniorsWelcome

Overview

Reporting to NUH Healthier SG Office, you will need to facilitate and drive Advance Care Planning for targeted group of patients at NUH. The incumbent will also need to raise awareness of Advance Care Planning in NUH/ NUHS.

Job Responsibilities

You will be responsible for the following:

• Engage all suitable referrals in Advance Care Planning discussion and facilitate the completion of Advance Care Plans for patients.
• Ensure effective communication of patients’ Advance Care Plans to health care professionals and other stakeholders.
• Follow up and review outcome of Advance Care Planning, including honouring of care and treatment preferences (where possible).
• Follow up on concerns raised during Advance Care Planning discussion, by providing feedback to the healthcare teams and other stakeholders.
• Work in partnership with stakeholders to raise awareness of Advance Care Planning.
• Conduct and participate in Advance Care Planning advocacy and facilitator training.
• Any other duties as assigned by the reporting officer.

Requirements

• Degree in Nursing, Psychology, Social Work, Counselling or Allied Health relevant to the job.
• Must be a critical thinker, self-motivated, able to work as part of a multi-disciplinary team, and have excellent interpersonal and communication skills.
• Ability to use local languages and dialects.
• Equipped with basic computer skills in MS Word, Excel, and PowerPoint.
• Knowledge in statistics and familiarity with relevant community services will be an advantage.

Property Officer

Working Days & Hours: 5.5 days | Mon-Fri: 9am to 5pm | Alt Sat: 9am to 12.30pm
Working Location: Pasir Ris
Salary Range: $2600-$2900

Job Responsibilities

• Providing operational support to clients, and to site team.
• To assist the Reporting Officer in the operation and administrative works:
• Updating work schedule;
• Renewal of licenses with government and statutory board;
• Process enquiries/ feedback and remain highly contactable for clients.
• Defect list and fixing date of inspection and closing summary of defect list and appointment dates.
• Process security pass, access card/carpark, bicycle label.
• Process deposits and refunds.
• Follow quality assurance procedures including cleaning, security, repairs, maintenance, painting, air-conditioning, fire-protection, lifts and emergency procedures.
• Ensure compliance of PDPA when developing and implementing. policies and processes for handling personal data.
• Ensure the cleanliness of the estate daily.
• Conduct scheduled checks and inspection, escalate irregularities to management and to clients.
• Review and recommend replacement/improvement plans for managed sites.
• Ensure building statutory requirements are complied.
• Provide essential customer service support to the residents and owners.

Job Requirements

• Relevant Experience
• Diploma in Building & Estate Management / Building Services or equivalent

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Department Leader/Manager (Game Projects)

Salary range: $4000 to $5000
Working hours: Mon – Fri, 8:30am – 10am to 5pm – 6pm(flexible) 7.5 hours/day
Working location: City Hall

Job Description

• Oversee the marketing and development of Trading Card Game (TCG) brands
• Manage and motivate team members, ensuring that members work to their fullest potential and deliver their assigned tasks with highest proficiency
• Motivate and inspire team members, fostering a sense of collaboration and accountability
• Set the team goals within the overall company's goals and objectives
• Cooperate with the team members to plan and execute on the brand strategies to achieve its the desired goals
• Manage team’s budget
• Coordinate with both internal and external stakeholders to drive projects forward

Job Requirements

• Min diploma in any field
• At least 3 years of experience in a leadership or management position
• Open to work on some weekends/public holidays for Company events
• Open to travel overseas for business trips when required
• Knowledge in trading card games

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Responsibilities:

• Engage in B2B sales activities.
• Identify and pursue new sales opportunities until closure.
• Collaborate closely with reputable partners such as Bosch, Yamaha, Biamp, Extron, Crestron, Bose, Martin Audio, QSC, Poly, Logitech, Microsoft, etc., as well as our in-house AV Designer Team, to develop tailored solutions that align with customer requirements.
• Negotiate pricing with partners to ensure competitive bids.
• Assist in managing partnerships with manufacturers of audio solutions and related products.
• Explore and secure partnerships for audio-related solutions to enhance our offerings to customers.
• Focus on providing Pro Audio Solutions for large venues like theaters and auditoriums.
• Target primary markets in the hospitality and education sectors.

Job Requirements:

• Must have minimum 2 years of sales experience in a B2B environment with good sales track record
• Must have experience in a project-based, development of customised solutions sales environment
• Must have Experience in Pro sound solution for Large Venues
• Experience in Audio & Visual, videoconferencing, telephony solutions is a plus.

As the SAP SD (Sales and Distribution) Business Analyst, you will be responsible for build activities to design, implement, and maintain core solutions within SAP systems and with other enterprise applications in SCM domain across North Asia & SAPMENA zone. You will support BRM on the demand management and adopt Build-to-Run process.

The role will require a deep knowledge of SAP Sales and Distribution specially in S4 HANA system, as well as a strong grasp of enterprise architecture and integration principles.

The role will report to IT SD Lead of Finance & Supply Chain Zone Build Team North Asia & SAPMENA

The position will be preferred to be based out of Singapore .

Key Job Accountabilities

• Support Business Relationship Manager on demand assessment and analyze the impact of new solutions on Business and IT processes.
• Core Sales and Distribution Functions and Processes.
• Experience in Variant Configuration, BoM and Hana new SD functionalities (aRMA, aATP, BRFPlus, OPD etc..)
• S/4HANA SD application experience including configuration, design, testing, compliance & implementation (at least 2 full project lifecycle and 3 support project experience).
• Experience in basic functions, sales order processing, order fulfilment, consignment process and returns process.
• Experience in credit management, pricing, taxation, billing and outputs.
• Experience in CVI, aATP, Advanced Return Management, BRF+, Settlement Management, International Trade etc.
• Experience in major enhancements (RICEFW) using APIs / user exits / BAPIs / BADIs.
• Experience in interfaces with legacy systems and IDOCs.
• Experience in SD – LO (Shipping).
• Experience in FIORI, Cloud Platform etc.
• Good Integration knowledge with MM, APO, WM and FI and should have worked on complex business implementations.
• Exposure to ABAP debugging skills – with proven usage in production support environment.
• Coordinate the different actors involved in the project, from IT to Business (Group, Zone, Countries).
• Create a positive value-added relationship with all stakeholders (Group, Zone, Countries, Business, IT)

Technical Competencies

• Bachelor’s degree in computer science, Information Systems, or related field.
• Minimum of 8 years of overall SAP experience with 4-5 years in S4 HANA is a must, end to end implementation, integration, and cross services.
• Strong functional and technical experience of SAP SD and strong understanding of integration with SAP-FICO and MM.
• Strong understanding of SAP products and services, including SAP ERP, CRM, SCM, SAP related tools such as solution Manager & Transport Management and integration with other applications (HIP, API)

Professional Competencies

• Ability to manage prioritization and multiple priorities.
• Ability to work effectively with people in different zones/cultures.
• Excellent problem-solving capabilities with strong communication skills and teamwork.
• Self-motivation, ownership, driving tasks
• Ability to listen/decode business needs.
• Ability to handle multiple tasks independently
• Ability to work within stringent deadlines.

Are you tech-savvy, eager to learn, and ready to dive into new challenges? Ready for an internship that combines professional growth, real impact, and a vibrant work environment?

Join Catalyse, the advisory, corporate consulting and training arm of AWARE (Association of Women for Action and Research), Singapore’s leading advocacy group for gender equality. Since 2010, we have led the charge in promoting diverse, equitable and inclusive workplaces, primarily in Singapore with expanding influence across Asia.

As a Junior Executive at Catalyse, you’ll make a real impact while gaining invaluable hands-on experience.

Here’s what you can expect as part of our team:

Meaningful Impact:

Your work will directly influence our organisation’s growth, making a positive difference in the corporate world.

Diverse Experiences:

Gain exposure to a wide range of industries and projects, developing a versatile skill set and becoming well-rounded professionally.

Networking Opportunities:

Collaborate with MNC clients, partners, and industry professionals as we expand internationally and build invaluable connections across borders in a global network.

Hands-on Learning:

Work alongside our experts, actively participating in business development strategies, conducting research, creating content, and assisting in social media campaigns.

Skill Requirements:

• Strong interest in business development, business operations, research, and marketing.
• Strong interest in graphic design, creative visual storytelling, and artistic expression.
• Passion for leveraging social media platforms for business growth.
• Excellent verbal and written communication skills.
• Analytical skills for data research and meticulous attention to detail.

** Availability for a full-time internship of at least 6 months

Personal Qualities:

• Adaptability to adjust to new tasks and challenges.
• Proactivity in seeking out opportunities to contribute.
• Genuine curiosity and enthusiasm for exploring new ideas and concepts.
• Tech-savviness and comfort with learning new technologies quickly.
• Dependability and punctuality in meeting deadlines and commitments.
• Strong work ethic and dedication to high quality work.
• Passionate and compassionate operating with courageous integrity.

Your responsibilities will include:

Business Operations:

• Providing support for ongoing business operations, presentations and reports.
• Assisting in the coordination of meetings, events and workshops.
• Collaborating with team members to help grow Catalyse.
• Handling any other requests as deemed appropriate by the Director of Strategy.

Content Creation and Research:

• Utilising advanced research skills to gather and synthesise complex information.
• Participating in brainstorming sessions and contributing innovative ideas.
• Create visually appealing designs for a range of training and marketing materials.
• Ensure a consistent visual identity aligned with brand guidelines.
• Utilising digital marketing tools/analytics to evaluate and improve company reach.

How to Apply:

To apply for this exciting internship opportunity at Catalyse, please click the button below. This position is only open to Singaporeans, Permanent Residents, and individuals with valid work authorisation in Singapore. We appreciate your interest; however, only shortlisted candidates will be contacted for interviews.

For more information about Catalyse and the impactful work we do, please visit our website at catalyse.sg.

We look forward to hearing from you!

Job Description

Responsibilities:

• While taking a bird's-eye view of the banking system, draw out, and analyze various business processes, policies, and IT requirements for the system or region in charge.
• Based on the results of the analysis, create a To-Be model and communicate with both IT and coordinate opinions among stakeholders to validate
• Lead the discussion with relevant stakeholders and make several documents such as a requirement document and a specification document etc.
• Creation of the project plan document, which are inclusive of Master-schedule, WBS, Team-structure, Role & Responsibilities, Deliverables, Risk & Mitigation plan, Test plan, Operation plan, Migration plan, regular meeting agenda, meeting minutes, and explanation document for users/vendor.
• Lead getting consensus from all relevant teams and its management on the project plan.
• Build up the delivery team and manage them by tracking progress with WBS/Issue List and setting up necessary meetings.
• Take full responsibility for Scope Control, Risk management, Issue handling, and quality control of deliverables.
• Requires frequently communicate with the client in order to align with its directions.
• Create some deliverables and do development and testing with delivery members.
• Meeting handling (Creation meeting agenda and minutes, Creation of Management report, Update progress, Key issues and risks to both head office and local management, and facilitate the meeting）

Job Requirements:

• Must have good communication and documentation skills.
• Must have experience of PMO experience of the IT related project
• Highly preferred to more than 3-year experience in IT, financial sector and/or consulting business.
• Highly preferred to have consulting experience.

Job Description

An SAP Business Analyst specializes in understanding and interpreting SAP transactions and how they relate to business processes.

This role involves deep expertise in SAP modules relevant to the business, such as finance (FI), sales and distribution (SD), or materials management (MM).

The SAP Business Analyst acts as a bridge between IT and business teams, translating complex SAP data and transactions into business terms.

EA Number: 11C4879

Company Description

XcelerAI is a Singapore-based company that provides innovative Vertical SaaS platform services for seamless and intuitive supply chain management in trading and risk management. The company aims to revolutionize the industry by offering digital solutions that enhance trust, document flows, and trade ecosystems. Xceler's platform, built on Microservices architecture, enables customized workflows, risk profiling, and smart contracts tracking for efficient Risk & Compliance needs.

Role Description

We are looking for candidates who can drive the growth of product adoption in the region. As a business Analyst at Xceler, you will be responsible for requirement gathering, proposing solutions, and collaborating with Product, engineering & business stakeholders.

Your role will involve specifications, workload estimates, planning, test scenarios, coordinating user acceptance tests, and supporting effective client release.

You will also be involved in incident and request management, troubleshooting, and issue resolution.

Qualifications

• Strong Analytical Skills and Business Analysis expertise
• Effective Communication skills
• Experience in Business Process analysis and improvement
• Proficiency in capturing and documenting Business Requirements
• Ability to work collaboratively in a team environment
• Knowledge of creating and maintaining process flows and diagrams
• Previous experience in supply chain or risk management industry is a plus
• Bachelor's degree in Business Administration, Finance, Computer Science, or related fieldXceler is a Saas based commodity trading and risk management platform.
• We at xceler are passionate about technoloy and how it can help our customer navigate the supply chain, trading and risk management.
• Technically canddiate should be well versed with some scripting language, as well as SQL and tools such as python, excel and mind map tool.

We are looking for a dedicated application manager to join our IT department and take over the supervision of our network and software applications. The responsibilities of the application manager include identifying the best applications for the business's needs, installing the software, and upgrading and repairing the software as needed.

To be successful as an application manager, you should have a strong working knowledge of computer networking and administration, as well as expertise with computer troubleshooting. Ultimately, a top-notch application manager should have excellent technical skills, attention to detail, and the ability to adhere to deadlines.

Application Manager Responsibilities:

• Analyzing business operations and the business's computer systems and determining which software applications could improve efficiency.
• Making recommendations on whether to upgrade the existing systems or install new ones.
• Leading teams of IT specialists in the implementation and upgrading of network hardware and software.
• Monitoring the roll-out of new software applications to ensure there are no problems.
• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups.
• Creating, executing, and maintaining company databases.
• Maintaining up-to-knowledge of the latest software developments.

Application Manager Requirements:

• A bachelor's or graduate's degree in programming, computer engineering, computer science, or a related field.
• Experience working as a junior IT specialist.
• Broad working knowledge of computer networking, installation, and administration.
• Experience with database management and project management.
• Excellent technical skills.
• Expertise in troubleshooting viruses and other computer problems.
• The ability to remain up-to-date with the latest software developments.
• Strong leadership, management, and customer service skills.
• Great analytical, problem-solving, and communication skills.
• The ability to handle stressful situations.

We are looking for a dedicated application manager to join our IT department and take over the supervision of our network and software applications. The responsibilities of the application manager include identifying the best applications for the business's needs, installing the software, and upgrading and repairing the software as needed.

To be successful as an application manager, you should have a strong working knowledge of computer networking and administration, as well as expertise with computer troubleshooting. Ultimately, a top-notch application manager should have excellent technical skills, attention to detail, and the ability to adhere to deadlines.

Application Manager Responsibilities:

• Analyzing business operations and the business's computer systems and determining which software applications could improve efficiency.
• Making recommendations on whether to upgrade the existing systems or install new ones.
• Leading teams of IT specialists in the implementation and upgrading of network hardware and software.
• Monitoring the roll-out of new software applications to ensure there are no problems.
• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups.
• Creating, executing, and maintaining company databases.
• Maintaining up-to-knowledge of the latest software developments.

Application Manager Requirements:

• A bachelor's or graduate's degree in programming, computer engineering, computer science, or a related field.
• Experience working as a junior IT specialist.
• Broad working knowledge of computer networking, installation, and administration.
• Experience with database management and project management.
• Excellent technical skills.
• Expertise in troubleshooting viruses and other computer problems.
• The ability to remain up-to-date with the latest software developments.
• Strong leadership, management, and customer service skills.
• Great analytical, problem-solving, and communication skills.
• The ability to handle stressful situations.

We are looking for a dedicated application manager to join our IT department and take over the supervision of our network and software applications. The responsibilities of the application manager include identifying the best applications for the business's needs, installing the software, and upgrading and repairing the software as needed.

To be successful as an application manager, you should have a strong working knowledge of computer networking and administration, as well as expertise with computer troubleshooting. Ultimately, a top-notch application manager should have excellent technical skills, attention to detail, and the ability to adhere to deadlines.

Application Manager Responsibilities:

• Analyzing business operations and the business's computer systems and determining which software applications could improve efficiency.
• Making recommendations on whether to upgrade the existing systems or install new ones.
• Leading teams of IT specialists in the implementation and upgrading of network hardware and software.
• Monitoring the roll-out of new software applications to ensure there are no problems.
• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups.
• Creating, executing, and maintaining company databases.
• Maintaining up-to-knowledge of the latest software developments.

Application Manager Requirements:

• A bachelor's or graduate's degree in programming, computer engineering, computer science, or a related field.
• Experience working as a junior IT specialist.
• Broad working knowledge of computer networking, installation, and administration.
• Experience with database management and project management.
• Excellent technical skills.
• Expertise in troubleshooting viruses and other computer problems.
• The ability to remain up-to-date with the latest software developments.
• Strong leadership, management, and customer service skills.
• Great analytical, problem-solving, and communication skills.
• The ability to handle stressful situations.

About TUMCREATE

TUMCREATE is a multidisciplinary research platform of the Technical University of Munich (TUM) at the Singapore Campus for Research Excellence and Technological Enterprise (CREATE). We are joining forces with universities, public agencies, and industry for the advancement of future technologies.

Please visit www.tum-create.edu.sg for more information about TUMCREATE

About the LightSPAN Project

The LightSPAN project is funded by the National Research Foundation of Singapore and aims to investigate how we can optimize light exposure to support health and well-being across the lifespan, with a specific focus on optimizing light exposure in seniors.

Please visit www.lightspan.org for more information about the LightSPAN project

About the LightSPAN Research Group

The collaborative project is led by Prof. Dr. Manuel Spitschan (TUMCREATE/TUM) and Asst. Prof. Raymond Najjar (NUS). The focus of the work performed as part of this position is a clinical trial investigating cutting-edge behavioural digital-health interventions to promote healthy light exposure in ageing.

At TUMCREATE, you will work in the Integrative Digital Health and Medicine Group. The Group is part of the Translational Sensory and Circadian Neuroscience Unitlinking TUM, the Max Planck Institute for Biological Cybernetics and TUMCREATE.

We offer an interesting, exciting, and inclusive research environment with many international links and career development and further training opportunities. Working hours are flexible.

Job Purpose/Objective of the Position:

As Student Intern in the LightSPAN Project, you will support an ambitious team in implementing a cutting-edge clinical trial.

Job Responsibilities:

• Support recruitment and scheduling of participants
• Interacting with and collecting data from participants

Job Requirements/Competencies:

• Currently enrolled as a student in nursing, health sciences, psychology, or a related field
• An outgoing personality, excellent interpersonal and communication skills, and enjoy interacting with seniors
• Highly motivated, detail-oriented, and capable of working independently

What TUMCREATE offers you

• A monthly or hourly allowance
• Student research experience in a cutting-edge internationally oriented team
• Vibrant, modern and positive working environment in Singapore
• Campus-sited office location with a host of facilities
• In-building perks including gym, game room and coffee room

Applications

Please send your cover letter (essential) and your CV to [email protected].

Only shortlisted candidates will be contacted.

We look forward to your application.

Key Responsibilities:

• Perform requirements gathering from various stakeholders
• Work with technical team to develop Marketing Technology solutions based on business requirements
• Share proposed data infrastructure, dashboard look and feel, report formats with stakeholders and get confirmation for development
• Serve as main liaison between business (HQ team) and technical teams (including remote team members)
• Understand and interpret business requirements and translate them into robust technical requirements and effective solutions
• Project planning with clear deliverables, timelines and within budget
• Close monitoring and regular reporting on progress of project milestones
• Co-ordination of meetings and UAT sessions with relevant parties
• Sign-off project deliverables and share with relevant teams for processing (e.g. work/project completion documentation)
• Perform risk management with stakeholders when required
• Collate and prioritize requests efficiently

Qualifications:

• Proven experience in Adobe Campaign Classic 7/8 configuration, management, and deployment.
• Bachelor's degree in business, management, economics, computer science, marketing or related field
• At least 3 years of project management experience in a business intelligence or related role
• Expertise in marketing technology related to hand-raiser leads and customer relationship management (CRM) systems
• Ability to synthesize and interpret large amounts of information, recommend suitable solutions / layouts to display insights & data
• Proven track record in delivering successful projects on time and within budget
• A team player with strong interpersonal skills and the ability to collaborate effectively with diverse teams.
• Excellent communication, people management and planning skills; ability to influence, persuade and interact effectively
• Bachelor's degree in business, management, economics, computer science, (digital) marketing or related field
• Tableau, Qlik, Power BI, MSSQL, MS Azure certification are advantageous

As an HR Business Partner, you will play a pivotal role in shaping our workforce by identifying, recruiting, and nurturing top IT talent to build a robust R&D team, as well as sourcing high-performing sales talent to drive corporate sales growth. You will work closely with leadership to ensure HR strategies align with business objectives, fostering a culture of excellence and innovation.

Job Descriptions:

• Identify, headhunt and recruit exceptional IT talent to establish a high-performing R&D engineering team, while also sourcing top-tier sales professionals to enhance our commercial sales efforts
• Lead recruitment initiatives for senior sales roles, ensuring the acquisition of top-tier candidates for both R&D and commercial teams
• Develop and implement competitive employee benefits packages and localized HR policies, informed by comprehensive market research to ensure all HR policies comply with local labour regulations and up to market practices
• Implement and enhance an effective performance evaluation process with ongoing performance tracking to drive accountability, transparency and sustainability
• Support organizational change initiatives by promoting HR programs that foster a positive workplace culture and enhance employee engagement
• Collaborate with department heads to align HR initiatives with broader business goals, providing strategic HR support that drives organizational success.
• Manage assorted administrative tasks to ensure efficient operations of the R&D team and provide necessary support to team members

Job Requirements:

• Minimum of 2 years of experience in HR, with a focus on recruitment, policy development, and performance management
• Possess a Diploma in Human Resources, Business Administration, or any related field
• Proven track record in recruiting and managing talent for technical and sales roles
• Strong understanding of labour laws and HR best practices, particularly in the tech and sales sectors
• Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities effectively
• Strong strategic thinking and planning skills, with a proactive approach to identifying HR challenges and developing solutions
• Excellent verbal and written communication and interpersonal skills, capable of building strong relationships with stakeholders at all levels
• Strong analytical and problem-solving skills, with a proactive approach to identifying and addressing HR issues
• Experience in the R&D or commercial sales sector is highly advantageous

Job Description:

• Create, develop and manage new and existing digital financial service products (Insurance).
• Be responsible for the end-to-end business product management, including but not limited to P&L management, user journey optimisation, internal process enhancement, design of financial features and competitor benchmarking.
• Optimise product portfolio by analysing key metrics, recommending improvement areas to drive profitability and continuous business growth.
• Drive regional expansion of financial services; develop and drive go-to-market strategies, collaborate with regional and local stakeholders to ensure successful rollout of new products and improvement plans.
• Engage and manage external stakeholders to ensure successful launch of partnerships.
• Manage the project timelines in a cross-functional structure to ensure timely and consistent delivery of the overall business goals.
• Ensure business alignment and work closely with cross-functional stakeholders such as Risk, Product, Legal, Compliance and Ops to own business metrics and drive sustainable growth.
• Drive operational projects in sales, underwriting, claims, etc. and continuously review operational excellence

Requirements:

• A Bachelor’s Degree in Finance, Commerce, Accounting, Business or Computer Science equivalent.
• Minimum 2 to 8 years of professional experience in the insurance or financial services industry. Past experience in InsurTech, digital insurance or insurance consulting or strategy will be a plus.
• Proven ability to manage end-to-end projects independently with strong analytical, problem-solving, and logical thinking skills.
• Proactive, detail-oriented, and intrapreneurial mindset with excellent stakeholder management and user experience appreciation.
• Comfortable in fast-paced, dynamic environments with a high degree of ambiguity and tight deadlines.
• Ability to demonstrate a high level of verbal and written English and another Asian language (Mandarin, Bahasa Indonesia, Bahasa Melayu, Thai, Vietnamese, Tagalog) to coordinate with internal stakeholders across the region.

We are looking for a dedicated application manager to join our IT department and take over the supervision of our network and software applications. The responsibilities of the application manager include identifying the best applications for the business's needs, installing the software, and upgrading and repairing the software as needed.

To be successful as an application manager, you should have a strong working knowledge of computer networking and administration, as well as expertise with computer troubleshooting. Ultimately, a top-notch application manager should have excellent technical skills, attention to detail, and the ability to adhere to deadlines.

Application Manager Responsibilities:

• Analyzing business operations and the business's computer systems and determining which software applications could improve efficiency.
• Making recommendations on whether to upgrade the existing systems or install new ones.
• Leading teams of IT specialists in the implementation and upgrading of network hardware and software.
• Monitoring the roll-out of new software applications to ensure there are no problems.
• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups.
• Creating, executing, and maintaining company databases.
• Maintaining up-to-knowledge of the latest software developments.

Application Manager Requirements:

• A bachelor's or graduate's degree in programming, computer engineering, computer science, or a related field.
• Experience working as a junior IT specialist.
• Broad working knowledge of computer networking, installation, and administration.
• Experience with database management and project management.
• Excellent technical skills.
• Expertise in troubleshooting viruses and other computer problems.
• The ability to remain up-to-date with the latest software developments.
• Strong leadership, management, and customer service skills.
• Great analytical, problem-solving, and communication skills.
• The ability to handle stressful situations.

Reporting to Sales Director or any other manager that nominated, the candidate role is to build new customer account and maintain relationship with existing customers assigned.

The candidate will have the opportunity to involve in a full-cycle sales process for our software and services through prospecting, building relationships with key decision-makers, presenting the value of our solutions, negotiating contracts, and closing opportunities together with the team. On the job training will also be provided to acquire product knowledge but must be motivated to learn more on their own.

Successful candidate will enjoy quarterly sales incentive base on group and individual performance.

Flexi-work arrangements with at least 2 days reporting to office for meetings and training.

Prerequisite:

1. At least 3 years of business development/ sales related experience, prior experience in IT Industry is a plus
2. Junior with relevant IT certificate/ Diploma/ Degree with 1 year of working experience will be considered for junior role

Job Description:

• Running outbound campaigns (phone calls, emails, etc.) to create sales opportunities
• Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets
• Understanding and assessing client requirements, sharing proposal, deliver solution-based product presentations and demonstrations to clients
• Prospect relentlessly to build pipeline and build strong personal relationships with prospects
• Ensuring excellent customer service through regular client follow up
• Create frequent reviews and reports with sales and financial data
• Work with marketing team on planning and execution of marketing and promotional programs, telemarketing plans and campaigns
• Collaborate with team members to achieve better results

Requirements and skills

• Excellent knowledge of MS Office
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Excellent interpersonal and communication skills and are adept at working with multiple stakeholders
• Establishing credibility and being decisive
• Handling deadlines and responsibility
• Able to multitask and priorities workload

We are seeking a dedicated and results-oriented Business Analyst with over 12 years of expertise in managing large-scale IT projects and delivering innovative technology solutions in the payments and transaction banking domain. The ideal candidate will have extensive experience in software development, system integration, and solution delivery, particularly in highly regulated financial environments.

Key Responsibilities:

• Oversee the end-to-end lifecycle of payment applications, from conceptual design to production deployment, ensuring scalability, reliability, and security.
• Lead multi-department software procurement and development initiatives, aligning with long-term company strategy and technical requirements.
• Implement agile methodologies and DevOps practices to accelerate delivery cycles and maintain robust CI/CD pipelines.
• Build and lead cross-functional teams, mentoring junior developers and fostering a culture of excellence.
• Strong knowledge and Hands-on experience in design and development of Single page application using ReactJS, JavaScript/Typescript and Redux
• Develop and maintain comprehensive technical documentation, ensuring clarity and accessibility for future reference.
• Familiarity with RESTful APIs and asynchronous request handling
• Experience with front-end build tools and workflows.
• Experience with front-end testing frameworks.
• Experience with Agile/Scrum development methodologies.

Requirements:

• Technical Expertise: Proficiency in Core Java, DevOps, Hadoop, Apache Spark, AWS, APIs, SQL, Kafka, Solace, and database management (Oracle/Postgres).
• Domain Knowledge: In-depth experience in transaction banking, cash management, payments, collections, and clearing systems.
• Leadership Skills: Proven ability to manage cross-cultural teams and deliver high-impact projects in challenging environments.
• Project Management: Expertise in Agile and Waterfall methodologies, with a track record of successful project delivery.
• Innovation and Automation: Experience in developing automated tools and frameworks to optimize operations and improve efficiency.
• UI/UX Design: Skilled in creating user-friendly interfaces and transforming user experience for internal banking applications.

Preferred Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.

• Create leads and build relationships to drive sales of the curriculum package or learning program
• Conduct needs assessments to understand client requirements and customize solutions.
• Present and demonstrate the value of the curriculum package to potential clients.
• Consistently meet or exceed sales targets and key performance goals.
• Follow up with clients to encourage attendance at trial classes.

Requirements:

• Diploma and above
• At least 3 years of Cold calling or Lead generation experience
• Excellent communication, negotiation, and presentation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

The Forensic Team

A fast growing and dynamic team, the Forensic Advisory team members share their extensive professional experiences and support one another on projects on and off work in a fast paced and dynamic environment.

The Business Risk Team

Our team helps organisations tackle issues around governance, risk, and controls so that they can make strategic and risk-informed decisions. We support financial institutions and other businesses by conducting internal audits, assessing the effectiveness of their internal audit teams, reviewing internal controls, advising on regulatory compliance, and improving governance through enterprise risk management. Our team works closely together and support one another to bring value to clients in a timely manner.

Responsibilities

We are seeking a reliable, mature and experienced administrative assistant to support our Forensic Advisory and Business Risk Services teams.

Responsibilities involve:

1. Client onboarding assistance

• Support client on-boarding requirements such as performing independence and conflict checks, client due diligence and acceptance checks, and creating engagement codes
• Accurately maintain and manage clients and opportunities list

1. Document preparation and management

• Assistance in formatting letters, presentation slides and/or deliverables
• Preparing and drafting invoices and the accompanying breakdowns
• Printing, filing and archival of physical and electronic documents

1. Schedule and expense management

• Support in the teams’ resource management such as managing resource schedules and training records for team members
• Assistance in logistical arrangements and coordination for meetings, events and/or webinars including booking of transport, and event venues as required
• Manage and coordinate appointments and meetings for Partners, assess priority of appointments, best time zones for international meetings, and reallocation as necessary (i.e., accurate diary management for Partners). Where required, ensure that incoming correspondence is handled by Partner/or on behalf of the Partner, as necessary.
• Assistance in completing weekly timesheets for the Partners, processing expense claims, monitoring, and chasing submissions of time sheets for the remaining team members

1. Travel arrangements

• Coordinate and book travel arrangements for Partners, executives and team members in alignment with the company’s policies
• Research on travel and visa requirements, etc.
• Prepare travel itineraries for trips, including multi-leg, track and record all travel costs, as needed or requested

1. General administrative support

• Managing Partners’ calendars and rendering support to Partners and teams
• Assistance in logistical and administration matters for new joiners in team (i.e. timesheet submissions, ordering of business cards, etc.)
• Coordinate supplies/ gifts/ flowers for occasions, where appropriate
• Other relevant duties as assigned

Qualifications and requirements:

• Proficient in Microsoft Office Suite and other relevant software
• Proficiency in English (written and spoken)
• At least 2 years of administration/secretarial working experience
• Strong organisational and multitasking skills
• Attention to detail, and a high level of precision
• Ability to work under pressure and with deadlines
• Discretion and confidentiality in handling sensitive information
• Ability to work independently and collaboratively in a fast-paced environment
• Excellent inter-personal skills

Job Description:

• · Processing Subcon Invoices
• · Updating UAT (User Acceptance Testing) to system
• · Purchasing Extended Warranty
• · Support sales team on order processing, and delivery arrangement
• · Assist customers in pre and after-sales support
• · Attend to sales enquiries via email phone call
• · Assist other task given by Manager
• · Able to perform repetitive tasks; good communication and organizational skills, attention to details, a team player and possess a positive working attitude