Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).

Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2-years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Description & Requirements

Responsible for all aspects and functions of the Event Management Department; focus on Groups and Corporate Events, coordinate/manage all details with client requests from Sales Phase to Post Event Phase, maintain high standards of service.

As a member of the Sales & Marketing Division, develops and implements strategies or best practices that deliver products and services to meet or exceed the needs and expectations of the Ritz Carlton guests and employees. The position is responsible for meeting planner and employee satisfaction; and the financial performance of the department.

Essential:

- High school and college graduate

- A minimum of two years of hotel experience

- Knowledge of food and beverage service

- Knowledge of menu development and pricing quotation

- Ability to effectively communicate in English with guests, management and co-workers to their understanding

- Ability to provide legible communication

- Ability to compute basic mathematical calculations

- Familiarity with food and beverage cost controls

- Familiarity with Sales & Marketing tools

- Knowledge of Room Block Management

Desirable:

- Diploma or Degree in Hotel Management

- Previous experience in F&B

- Any previous culinary training

- Computer training (e.g. Word/Excel/Powerpoint)

- CMP (Certified Meeting Professional) Certification

- Proficient in Delphi Sales & Marketing System and Opera System

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Job Summary

As a Risk Management Executive, you will play a pivotal role in identifying, assessing, and mitigating risks across the organization. This position requires a proactive professional capable of ensuring compliance with regulatory standards and driving a strong risk-aware culture.

Job Description

• Develop and implement comprehensive risk management policies and procedures.
• Design, execute, and maintain Business Continuity Management (BCM) and Business Continuity Plans (BCP).
• Enhance employee awareness and understanding of risk management practices, including BCM and BCP.
• Collaborate with risk owners to conduct regular risk assessments and identify potential risks.
• Monitor risk exposure and ensure adherence to regulatory and organizational requirements.
• Provide training and ongoing support to staff on risk management practices.
• Conduct internal audits to verify compliance with risk management policies.
• Be willing to relocate or travel frequently to Batam as required.

Requirements

• Possess a degree in Engineering, Business Management, or a related field.
• Demonstrated ability to work collaboratively in a team and engage effectively with stakeholders at all levels.
• Strong analytical mindset with attention to detail and the ability to navigate complex challenges.
• In-depth knowledge of legal requirements and risk management procedures.
• Proven experience in developing and executing enterprise-wide risk management strategies aligned with business goals.
• At least 2 years of relevant experience in risk management and business continuity management, preferably in the electronics or semiconductor manufacturing sector.
• Willingness to participate in company-wide projects or activities as assigned.

Job Scope

We are looking for Sales Operations Management Assistant at a senior level to oversee daily business operations and provide overall strategic direction. The individual will be responsible for setting strategic goals and objectives, supervising daily activities, monitoring performance, and driving business growth.

Attracts patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands.

Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Must have a flair for Indian food and do food testing every day and must have the ability to assess the taste of the food and able to give constant opinion about the food to the cook from the customers stand point.

Should be able to purposefully guide business operations and employees to achieve organizational goals and objectives. Ultimately, the person must possess a strong strategic mind and exceptional people skills. Should have a good understanding of consumer behavior, be up-to-date on market trends and continuously monitor competitor activity. You will also be responsible for conducting research, analysing data, developing go-to-market strategies and reporting on brand performance.

As online Sales is one of the main source of revenue for the company, the job requires creating marketing campaigns and strategies, as well as online marketing and social media strategy. Overseeing customer service provided via social media GRAB FOODPANDA and other on line food delivery. Analysing data to determine whether social media campaigns have achieved their objectives.

Job Requirements:

Leading and managing restaurants

Restaurant marketing strategies

Overseeing food quality

Developing menus

Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

Liaising with customers, employees, suppliers, licensing authorities and sales representatives

Making improvements to the running of the business and developing the restaurant.

Bachelor’s degree in any field / Master's degree preferred.

Willing to give 100% dedication to the successful operation of the business.

Experience in bulk food production is a must – at least 2000 pax’s per meal.

Must have a relevant knowledge and experience in purchases of raw material from Indian and Sri Lanka.

Should possess knowledge and experience in inventory management and their by able to formulate and implement food costing

Strong communication, interpersonal, and presentation skills.

Exceptional customer service skills, leadership skills

Executive decision-making skills.

Strong strategic and analytical mindset.

Should Possess strong negotiation skills to convert leads to business

Exceptional business acumen.

Maintaining inventory of ingredients and other supplies and ordering new stock as required. Must possess strong knowledge about EOQ, and other inventory / stock related techniques.

The ability to work in a fast-paced environment.

The ability to work as part of a team.

Excellent organizational and problem-solving skills.

Checking in on dining customers to enquire about food quality and service.

Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.

Monitoring the restaurant’s cash flow and settling outstanding bills.

Reviewing customer surveys to develop and implement ways to improve customer service.

Resolving customer complaints in a professional manner.

Ensure that NEA regulations and other industry related regulations are followed in the preparation of food and the daily operation.

Direct and control the work and resources of the company

Fluent in English and able to speak Indian languages of Tamil & Malayalam

Willing to travel to India for procurement and business expansion related trips.

Researching and analysing consumer behaviour, market trends and competitor activity. Planning and executing marketing initiatives including campaigns, events, sponsorships and corporate social responsibility programs in online platforms and other delivery partners portals on a regular basis.

Our client is a Commodity Trading MNC with HQ in Japan, currently seeks a Freight Management Specialist to join their expanding team.

Reporting to the Freight Manager, the incumbent will be working in a team of 3 staffs. He / She will need to manage the full spectrum of freight operations such as chartering vessels for the transportation of dry bulk commodities, liaising with internal & external BAUs. The main duties will include overseeing all operational matters for the managed vessel, ensuring compliance with charter party agreements, voyage optimization, maximizing efficiency, minimizing cost, verifying shipping documents (B/L, LOI’s, pre-stowage plan), handling claim, monitoring & analyzing vessel performance metric, and data entry for vessel’s operation into the system.

Additionally, he / she will need to handle risk management which includes providing advice to Front Office in term of contract review & revisions to minimise group risk exposure.

Successful applicants can look forward to working in a structured environment with good company benefits.

REQUIREMENTS

• Min a Bachelor's degree in Maritime, logistics or a related field
• At least 3 year working experience in dry bulk freight management/ operations/ chartering work with excellent knowledge of the dry bulk shipping market
• Knowledge in international maritime regulations
• Working experience in voyage optimization software, or chartering systems (e.g., IMOS) a plus
• Experience in handling commodities such as coal, iron ore, bauxite, copper concentrate preferred.

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected]. (EA: 18C9213 / R21103164)

*We regret that due to potential volume of responses, not all candidates will be contacted.

Job Duties:
As an Operation Specialist, you will play a pivotal role in ensuring seamless client service and providing administrative support to the Wealth Management department. Key responsibilities including but not limited to:
1. Serving as the primary point of contact for clients’ general inquiries on account opening, trading platform, and other relevant matters, maintaining a professional and efficient approach.
2. Reviewing the daily operating procedures to comply with internal guidelines and relevant regulatory requirements, thus, recommending and implementing enhancements to improve the effectiveness and efficiency of client services and related systems.
3. Assisting in daily business operations and activities regarding coordination, organization, and communication with other departments.
4. Coordinating the logistics of global marketing trips.
5. Preparing and processing complex expense reports, ensuring adherence to Firm policy. Following up with related departments and professionals regarding the processing status of the expense report and timely inform the professionals timely.
6. Making very complex travel arrangements effectively, including hotel accommodation, air tickets, and local transportation. Demonstrating forward-thinking solid ability.
7. Managing schedules, extensively arranges/coordinates/updates of complex meetings, and appointments, and prepares correspondences, reports, minutes, and presentation materials for the professionals.
8. Collecting information and assisting the manager to prepare the department activities.
9. Performing ad-hoc tasks as required.

Qualifications:
1. Bachelor’s degree or above in Business, Finance, or a related discipline.
2. 2-3 years of experience in client service with a Private Banking or Wealth Management company.
3. Strong client service orientation with excellent interpersonal skills.
4. Team player with a disciplined and multitasking approach.
5. Proficiency in both written and verbal English and Mandarin
6. Possession of relevant licenses.

TASKS

• Managing the structured products documentation and issuance process
• Drafting of various issuance documents and reports including legally binding documentation for structured products in close cooperation with trading, structuring, middle office, sales and legal & compliance and external partners
• Setting up products in the risk and trading system
• Daily lifecycle and corporate action management
• Automation of product documentation and processes in close cooperation with the IT department
• Website maintenance for product related publications
• Participate in-/ and manage projects

REQUIREMENTS

• Diploma and/or Bachelor degree in finance or economics
• Practical experience in the structured products and/or OTC derivatives area
• Basic knowledge in financial derivatives and payoff of structured products
• Strong analytical and organizational skills
• Initiative, team-oriented and communicative personality
• Ability to work independently and under pressure
• Proficiency in English
• Good IT user skills, especially in Excel

NICE TO HAVE

• VBA knowledge

Job Description

• Preparation of financial proposals to be presented to clients.
• Assist with structuration of facilities and coordination with Lawyers and other Departments from the bank.
• Research on potential business opportunities and contribution to new business development.
• Preparation of credit applications.
• Monitoring of risk and financial covenant.

Skills & Qualification:

• Degree preferably in Finance or Accountancy and possess basic financial analysis skill
• Ability to communicate effectively both verbally and in writing
• Solid work ethic and integrity
• Strong attention to detail
• Ability to follow established procedures and policies
• Proficient PC skills including Excel, Word and Powerpoint software
• Ability to work closely and effectively with other teams
• Must be able to read, write and speak French as the incumbent acts as a liaison officer between Singapore branch and head office in Paris
• Must be able to translate documents from French to English and vice versa

Footnotes:

1. Personal data collected will be used for recruitment purposes only, and the data collected will be anonymized or deleted when there is no longer a business or legal purpose for such personal data.

2. We regret that only shortlisted candidates will be contacted.

Job Title: Retail Management Trainee

Location: Singapore (Outlet-Based)

Job Description

Join our Retail Management Trainee program to gain hands-on experience in retail operations and leadership. This role prepares you for a future managerial position with structured training and real-world exposure.

Responsibilities

1. Store Operations

- Manage daily store activities, including opening, closing, and maintaining standards.

- Oversee inventory and stock levels.

2. Customer Experience

- Deliver excellent service and create a positive shopping environment.

- Contribute to sales goals and customer satisfaction.

3. Team Leadership

- Support staff supervision, teamwork, and productivity.

- Assist with staff training and ensure adherence to company policies.

4. Merchandising and Displays

- Implement merchandising strategies and maintain attractive displays.

- Align product displays with company guidelines.

5. Performance Analysis

- Track store performance and assist in preparing sales and inventory reports.

- Identify areas for improvement and suggest solutions.

6. Training and Development

- Participate in training to develop retail management skills.

- Take on responsibilities to prepare for leadership roles.

Requirements

- Passion for retail and a customer-first approach.

- Strong communication, adaptability, and problem-solving skills.

- Self-motivated and eager to learn.

- Available to work weekends and public holidays.

Why Join Us

This program offers hands-on training, career progression, and the chance to become a skilled leader in retail. Be part of a vibrant team and start your journey in retail management!

Key Responsibilities

· Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures.

· Organizing, attending and participating in stakeholder meetings.

· Documenting and following up on important actions and decisions from meetings.

· Preparing necessary presentation materials for meetings.

· Ensuring project deadlines are met.

· Determining project changes.

· Providing administrative support as needed.

· Undertaking project tasks as required.

· Developing project strategies.

· Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.

· Assess project risks and issues and provide solutions where applicable.

· Ensure stakeholder views are managed towards the best solution.

· Chair and facilitate meetings where appropriate and distribute minutes to all project team members.

· Create a project management calendar for fulfilling each goal and objective.

· Responding to Clients’ / Consultants’ needs.

· Overseeing external vendors & suppliers.

· Conducting survey with Clients.

· Collecting site data & analysing results.

· Locate & define new processes for improvement.

Requirements

· No experience with equivalent certification / work passion are welcome, work experience will be a plus.

· Exceptional verbal, written and presentation skills.

· Ability to work effectively both independently and as part of a team.

· Experience using computers for a variety of tasks.

· Competency in Microsoft applications including Project, Word, Excel, Power point & etc

· Knowledge of file management, transcription, and other administrative procedures.

· Ability to work on tight deadlines.

Key Responsibilities

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to monitor and track progress
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
• Delegate project tasks based on junior staff members’ individual strengths, skill sets and experience levels
• Track project performance, specifically to analyze the successful completion of short and long-term goals
• Meet budgetary objectives and adjust project constraints based on financial analysis
• Develop comprehensive project plans to be shared with clients as well as other staff members
• Use and continually develop leadership skills
• Attend conferences and training as required to maintain proficiency
• Perform other related duties as assigned
• Develop spreadsheets, diagrams and process maps to document needs

Skills & proficiencies

• Developing and Tracking Budgets
• Coaching
• Supervision
• Staffing
• Project Management
• Management
• Process Improvement
• Planning
• Performance Management
• Inventory Control
• Verbal Communication

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a group of Management Associate (Corporate/ Business) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Junior/ Entry (No experience required - Training Provided)
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar MRT station)

Job Duties:

• This role will gain hands-on experience and knowledge of all areas of the business by being assigned to different departments, before being placed in a suitable role permanently.
• The purpose of the program is to provide the employee with a comprehensive understanding of the business.
• To participate in business negotiations and building of relationships with core clients and vendors.
• Assist the directors with the execution on various key business decisions.
• High-performing individuals can take a fast-track route to a leadership position.
• There is a possibility to be involved with regional growth or other businesses within the same group.
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Degree in Business Administration of Management
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Looking for somewhere fun, supportive where you can grow, develop and make a impact? Well, check us out!

We are a leading marketing and sales company in S.E.A, that works with both national and international MNCs, to help them boost their brand awareness and market shares.

What we do:

• Increase brand awareness and market share of our client
• Develop your communication skills
• Build your leadership capabilities

Benefits:

• Travelling opportunities to different markets eg Taiwan, Hong Kong, US, Australia, KL (based on performance)
• 1 to 1 mentorship and guidance
• Personal development workshops

Who we are looking for:

• Hardworking individuals
• Great learning attitude

Are you the one we are looking for? Apply now to get started!

The Regional HPM (HealthCare Project Management) Leader is responsible for delivering Project Management & installation execution excellence, high level of customer experience and enabling revenue execution to plan. The leader will be responsible for creating and delivering an industry leading customer experience and a clear competitive advantage. HPM Leader will develop and lead a team of Project Managers while driving implementation of project management & installation processes ensuring timely and quality installations. The role will drive cross-functional engagement to ensure that equipment installations are delivering best of its services in delighting the customer.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Essential Responsibilities

· Lead HPM (HealthCare Project Management) teams in ASEAN, Korea & ANZ (AKA) Zones to deliver excellence in “wing to wing” project management services including design, construction, as needed and installation activities.

· Ensure team adheres to Environment, Health & Safety (EHS) guidelines, quality, regulatory and controllership requirements including timely completion of trainings also.

· Setting up goals and metrics for project & install teams and defining processes for achieving the same through effective leadership, coaching and mentoring.

· Understand revenue recognition guidelines & enables delivery to target for the region.

· Accountable for driving a process focused approach which delivers customer order execution, quality, and predictable results.

· Develop design, project management and installation teams by providing regular training and global exposure to improve the deliverable to GE customers.

· Drive process excellence delivering productivity in HPM & install cost, install cycle and ensure connectivity at install.

· Ensure customer focus and responsiveness to escalations regarding implementation issues.

· Cultivate relationships with Sales, Product, Order Management, service operation and technical team to ensure smooth execution.

· Drive continuous improvement and simplification activities by identifying areas of improvement and driving actions.

· Provide site planning & design solutions to customer with assistance from design & install teams. Read, interpret & analyze the layouts for effective customer communication & feedback.

· Manage relationships with customer & internal stakeholders for effective collaboration & to ensure execution as per agreed schedules.

· Drive culture of milestone management, utilizing updated systems & tools.

· Grow culture of customer centric project management teams, accountable to delivering results.

Quality Specific Goals:

· Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position

· Complete all planned Quality & Compliance training within the defined deadlines

Qualifications/Requirements

· Graduate Degree in Engineering

· Minimum of 15+ years working in Healthcare Industry with solid experience in project management / Installation / service function having people management, project execution and customer handling experiences.

· Experienced in site planning role at both designing and execution in Healthcare environment

· Solid knowledge and understanding of project scheduling & execution

· Solution-oriented approach with customer focus

· Commitment to quality and cost reduction in projects.

· Technical background: knowledge in electricity, mechanics, physics, civil works, building trade, CAD.

· Problem solving expertise

· Excellent communication and presentation skills

JOB SUMMARY

• The Business Change Lead is a pan Transaction Banking role, the TB Change and Enablement team look after the TB (Transaction Banking) business change portfolio end-to-end, ensuring successful delivery of benefits to the business and alignment with the overall strategy. The role holder will be accountable for business change and transformation of the business and core business enablement initiatives. The successful candidate will foster a culture of continuous improvement and stakeholder collaboration to ensure TB operated at its highest potential.
• Support the Business Change & Enablement team, TB in successful delivery of key TB business strategy initiatives and associated processes designs and improvements to meet business growth aspirations and risk reduction, whilst strengthening ways of working, execution, deliver outcomes, and ensure best in class capabilities are embedded into BAU.
• Responsible for planning, implementing, managing initiatives aimed at optimising, monetising and driving strategic growth. You will support a comprehensive programme roadmap, own the end-to-end delivery, and cover all aspects of business change requirements, risk management and progress monitoring.
• The role holder will bring a strategic mindset with hands-on delivery and oversight over the outcomes and must be comfortable dealing with ambiguity and building strong stakeholder relationships and communication channels across TB. Collaborating closely with Senior Executives, Business Heads and cross-functional teams to ensure successful delivery of the programme and alignment with business objectives.

RESPONSIBILITIES
Strategy and Execution

• Support defining the TB business change planning, rollout, and delivery of the business change and enablement agenda across TB in consultation with the TB MT and TB COO.
• Execute a business-aligned enablement change plan (including KPIs to ensure the initiatives are embedded and adopted).
• Drive excellence in business enablement, through identifying and delivering business success requirements. Monitor and report on the realisation of benefits from the enablement initiatives, ensuring they meet objectives.
• Ensure good programme governance through programme / project disciplines, oversight committees and correct documentation of programme plans, approaches and documentation (as outlined in the Bank’s Programme Governance Policy and Project Management Standards).
• Produce clear documentation such as plans, briefings, timelines, processes, stakeholder comms, or meeting notes.
• Set a consistent methodology for measuring baselines and tracking/reporting benefits, tracking of transformation programmes at key milestone level (investments, costs and benefits)
• Manage relationships with MT level business and functional stakeholders on related projects, collaborating closely with them and their teams.
• Develop effective communication strategies to coordinate between various teams while keeping cross-functional stakeholders and leaders informed on progress, challenges, and risks, and providing reporting when needed.

Risk Management & Governance

• Ensuring risks are appropriately managed with the Risk Appetite, overseeing mitigation and resolution of risks and issues which may impair delivery, escalating unresolved risks/issues
• Identify, escalate and resolve issues that have the potential to hinder or delay the implementation TB initiatives
• Resolve any issues or conflicts arising within the book of work. Work with other key project teams in TB or the Group to ensure inter-dependencies are appropriately considered and managed.
• Manage audits and assurance reviews, both internal and external.

Enterprise Agility & Business Efficiency

• Support the delivery of large-scale business enablement and change agenda, ensuring execution across the highest value items.
• Focus on streamlining and improving business efficiency (not limited to people, process and technology) and touchpoints to support TB revenue production.
• Collaborate with cross-functional teams to identify opportunities for improvement and develop solutions that address these needs.
• Embed a mindset across TB to measure success in simplifying processes and activities.
• Proactively propose improvements, enhancements, and simplifications across TB, obtaining buy-in to implement.

Change Management

• Accountable for delivery of business change programmes ensuring appropriate programme structure, tracking, reporting and governance.
• Design and implement tools to support the TB business change and enablement agenda. Ensure that TB is ready to adopt the change, with all necessary training, resources, skills, and support in place.
• Strong business engagement, working closely with business units across the organisation to ensure they are prepared for the change, addressing any concerns or resistance.
• Where specific subject matter expertise is required, bring together and facilitate the optimal outcome for TB and the Group and communicate it in a clear and compelling way to key stakeholders.
• Work closely with TB businesses impacted by relevant initiatives and changes to solve issues and spot opportunities as they arise.
• Ensure that all change management deliverables are completed on time and to the required standard.
• Develop and execute effective communication plans to inform and engage all relevant parties about the change. Prepare supporting documents and presentations.
• Proactively promote and communicate relevant project narratives across key stakeholders including regional management and support functions as required.
• Oversee the development and delivery of training and support materials to facilitate change in TB.
• Establish mechanisms for gathering feedback on the change process, and make necessary adjustments based on this feedback.
• Ensure end-to-end delivery of business enablement initiatives and facilitate effective handovers to BAU.

People and Talent

• Champion and act as a role model of the Group’s values and culture

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Global Head of TB
• TB Business Change & Enablement Head
• TB Management Team
• TB COO Management Team
• Country Management
• Accountable Executive for any initiatives
• Programme Steering Committees and relevant Project Steering Committees
• Leads for any key Business Working Groups within the Programme structure
• Key Functions involved in related projects, including Legal, CFCC, Tax, Finance, Risk and parts of Treasury

Other Responsibilities

• Embed Here for good and Group’s brand and values in CCIB; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• Degree qualified with 8 years in financial services sector, specifically experience in managing complex business projects
• Experience in TB Product or TB Sales would be ideal
• Highly strategic, consultative and solution oriented with the ability to assess and understand SC business & organisational issues/requirements.
• Strong execution capability, high discipline with excellent project management skills
• Strong relationship management skills. Strong ability to manage and effectively influence multiple stakeholders including senior management
• Work with relevant stakeholders to prepare for high-profile quarterly and monthly status reviews: designing the agenda, overseeing the creation of materials, ensuring key discussion points are well prepared to ensure decisions can be made efficiently.
• Strong analytical capability
• Very strong verbal and written communication and presentation skills i.e. PowerPoint, Excel
• Strong team orientation. Ability to work effectively in cross-cultural, cross-geographical, matrix environments
• Develop and execute a communications plan to engage and inform a wide variety of stakeholders.
• High level of responsiveness, sense of urgency; ability to operate in a highly pressurised & dynamic environment
• Strong drive for results, ability to plan, track and follow through to deliver an aggressive project plan
• Role model for the Bank’s valued behaviours, particularly around integrity and confidentiality

Role Specific Technical Competencies

• Change Management
• Business Acumen
• Process Management
• Understanding Customer Needs
• Effective governance
• Experience in CCIB business
• Global Mindset
• Project Governance
• Customer Focus
• Stakeholder Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

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Responsibilities

• Prepare data and analyse data sets for actionable insights and generate Power BI reports to support strategic & operational decision-making process.
• Understand business operations and its relationship to the transactional data and master data generated in SAP as a result of its activities.
• Build and maintain data pipelines (ETL processes, data models and data warehousing solutions) from various enterprise resource systems such as SAP and publish data accurately and efficiently.
• Utilise data orchestration tools and Python to extract, transform and load data into SQL Server database for analytics.
• Integrate data warehouse to Power BI service and develop data model for analytics reporting.
• Develop interactive dashboards and reports that provide insights for internal stakeholders.
• Collaborate with business functions to develop meaningful business reports & models.
• Create self-serviced data that is well documented and well architecture in data model to enable users to be self-reliant in data extraction and data exploration.

Prerequisites

• Minimum 3 years' experience in a data-driven role such as data analyst, financial analyst, or operations analyst.
• Degree in Business Analytics, Data Science or a related field.
• Proficiency in Data Modeling and Visualization with BI and data analysis tools such as MS Excel, Power B, SQL, Tableau.
• Strong knowledge for querying databases, writing complex queries, and extracting, transforming, and loading (ETL) data.
• Ability to analyze complex datasets, identify trends, and generate meaningful business insights.
• Strong critical thinking skills for tackling business problems with data-driven solutions.
• Ability to work with cross-functional teams and communicate complex data insights in a clear, concise, and actionable way to non-technical stakeholders.

Business Development Manager Responsibilities:

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Requirements and skills:

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

• Exposure to the front-office model and understanding of market standards approaches.
• Practical experience of modelling techniques, ideally, some-asset class experience
• Good understanding of risk categories which are : market risk, counterparty credit risk, prime services and xva
• Basic product and pricing model knowledge, their risk factor and their application/impact in the risk model
• Good understanding of market abuse scenarios
• Trade surveillance process and systems like MANTAS,SMART,MAST
• Good understanding of FM product – Foreign exchange, rates, credit and commodities products and debt issuance
• Needs to have Market Risk and Pricing background
• Quant experience is good to have

We are representing our client, an established agricultural enterprise with core business activities in China, to look for a Business Development Executive (base in Singapore) to provide support for the development of business outside Singapore.

Job Responsibilities

Support for Business Activities and Projects

• Assist in the preparation of business reports, presentations, and documentation.
• Coordinate and support business activities and events.
• Schedule meetings, prepare agendas, and take meeting minutes.
• Update business development databases and tracking tools.
• Conduct research as needed for business development.
• Serve as a point of contact for project team and stakeholders.
• Assist in monitoring schedules and deadlines.
• Communicate project updates and progress reports to the team.
• Organize, maintain and archive comprehensive business and project documentation, plans, and reports.
• Assist in managing budgets, tracking expenses and reporting. Ensure that financial records are maintained in an organized manner.
• Identify potential issues/risks and escalate them to Management.
• Assist in problem-solving and troubleshooting issues.

General Support

• Arrange travel, accommodation, and other logistics where needed.
• Provide general administrative support to Management and team.
• Any other tasks to ensure smooth operation.

Requirements

• Minimum a Diploma in Business Administration, Project Management, or a related field.
• Proven experience as a Business Development executive or similar role.
• Experience with project management software and tools is a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organizational and multi-tasking skills.
• Strong written and verbal communication abilities.
• Ability to work both independently and collaboratively in a team environment.
• High level of accuracy and attention to detail.
• Strong problem-solving skills and the ability to think critically and resourcefully.
• Proficiently bilingual in English and Chinese (to communicate with Chinese speaking stakeholders).
• Ability and willingness to travel outside Singapore for project execution.