Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

We are interested in applicants in the fields of Accountancy specialising in Valuation, Assurance or Advanced Financial Reporting. Candidates with expertise in corporate governance, ESG reporting, analytics, risk management will also be considered.

If you are passionate about communicating knowledge, and can demonstrate ability to work collaboratively and engage positively with colleagues and external stakeholders, we welcome you to join us!

The successful applicant will join the Accounting discipline in the School of Business (SBIZ). The responsibilities of SBIZ full-time faculty members include teaching and developing courses, conducting academic and/or applied research, and being involved in activities in the service of SUSS and also outside of SUSS that may include outreach to industry and also involvement in industry projects.

Requirements

• Ph.D. degree holder in a relevant discipline.
• Those with Chartered Accountant of Singapore qualification (or equivalent professional qualification) and at least a Master's degree and industry experience in a relevant area will also be considered.
• Applicant with at least 3 years of teaching experience. Those with industry experience in the relevant area and/or are familiar with the Singapore CA Qualification will have an added advantage.

F&B Management Trainee (Hot Kitchen)

Working Hours: 5.5 days rostered work week [Split Shift required 3pm-6pm]

Location: Islandwide

Salary: $2700-$3300

Requirements:

• Degree holder
• Able work on weekends / public holidays

Job Scope:

• Prepare and cook menu items in accordance with specifications from recipes
• Maintain highest quality and consistent products standards
• Ensure safe and proper use of equipment at all times
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Any other ad-hoc duties base on operational needs

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution.

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons con

1. Job Description

- Play as Project Manager (Project Management Office) or Delivery Lead on banking system development or implementation projects.

- Manage the progress and milestone. Promote and control the issue & ToDo. Organize the progress report and report to client’s management. Also, manage the cost and human resource.

- Communicate closely with clients, business & IT related members. Organize teams and lead until the project ends.

- Manage client’s expectations to maintain the company’s impressions at a positive level.

2. Requirements

- Bachelor's Degree in Computer Sciences, Computer Engineer or Information Technology or related.

- IT Project Management Knowledge and Experiences

Must understand the overall software development life cycle.

3 or more years of experience of IT related project management or Delivery Lead. (Direct and manage project development from beginning to end)

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons concurrently.

[Order Number: 814259]

Working hour: Monday to Friday

Responsibilities

• Foresee Project Developments, to made changes in certain improvements and adjustments if the project is heading on track or not to the original plan.
• To maintain a cordial relationship with clients in explaining the job expectations and deadlines well so that there are no losses incurred due to miscommunication and also to work in coordination with other teams to achieve set goals.
• Multitask, all the projects under his/her supervision are simultaneously progressing smoothly towards completion. Moreover, he/she should ensure no project is being neglected because of another.
• He/she has to interact frequently with his superior to see if the project is within budget limits. If it is not, he/she must take remedial action immediately and ensure the project remains within cost boundaries.
• Regular follow-up on site meetings, researching market information and compiled into a report and submitted weekly report to the project manager in charge.
• Any other ad-hoc assigned.

Requirements

• Candidate must possess at least a degree in civil/mechanical/electronic engineering
• Candidate must have at least 5 years of experience in Residential and Commercial Projects
• Good understanding of MEP building systems (Mechanical, Electrical, and Plumbing).
• Ability to plan and organize a team effort.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Lim Lai Xin
EA Personnel Reg. no.: R2197913
EA License no.: 07C5771

Job Summary:

We are seeking a seasoned Project Manager to lead strategic initiatives and foster strong partnerships with business stakeholders. This role is critical in aligning project objectives with business goals, enhancing user experiences, and ensuring the successful delivery of projects within a large-scale organization.

Mandatory Skill-set:

• A degree in Computer Science, Information Technology, or a related field;
• A minimum of 5 years of technical lead experience within a large organization;
• Proven experience managing software projects, with expertise in project planning, resource management, and stakeholder communication;
• Strong understanding of Agile methodologies (Scrum, Kanban, etc.) and tools such as Jira, Trello, or similar;
• Experienced to lead and oversee large scale migration / platform upgrade projects within the organization;
• Experience in contract negotiation and vendor management;
• Exceptional leadership and project management capabilities;
• Strong decision-making and problem-solving skills;
• Detail-oriented with the ability to manage multiple tasks effectively;
• Excellent verbal and written communication skills, enabling collaboration with stakeholders at all levels.

Desired Skill-set:

• PMP or Scrum Certified is a plus;
• Experience in change management .

Responsibilities:

• Project Manage, gather and understand the business objectives with multiple business stakeholders on projects;
• Manage the projects from end-to-end, quality, budgets and teams to completion;
• Build and lead cross-functional project teams while motivating and coaching team members to ensure project success;
• Lead technical design and architecture reviews for project related enhancements and investigations on system issues;
• Manage and communicate project status, progress, and risks to stakeholders, including senior management and project sponsors;
• Define project scope, objectives, and deliverables that align with organizational goals;
• Work with technical and functional teams, vendors, business stakeholders and delivery teams;
• Manage external service providers and vendors to ensure operational SLA is met;
• Provide proposals for internal teams on functional and technical scope, architecture, system integration, user experience and training;
• Formulate solution plans on gaps identified for the project;
• Keep abreast of regulatory/legislation changes that affects the compliance, procedures and processes;
• Support regulatory audit and review activities for projects;
• Work closely with IT Infrastructure and Cloud team to ensure systems are well supported by underlying infrastructure in an hybrid environment;
• Work closely with IT Governance to ensure all audit and compliance requirements in the project area are met.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

DUTIES AND RESPONSIBILITIES

• Review Contract documents, forecast, and budgeting procurement.
• Cost Planning, estimation and measurement of quantities.
• Project procurement and Cost Control reporting.
• Monitoring and submission of Cash Flow and analysis.
• Evaluate and assess contractor’s progress claims, variation claims, and final accounts.
• Contract administration and coordination with various stakeholders to ensure efficient and timely delivery of assignments and submissions.
• Analyze tender submissions and make recommendations based on project life cycle cost, quality, and project requirements.
• Involvement in the sourcing, invitation, and monitoring of the timeline for evaluation of suppliers’ submissions.
• Ability to run projects within budget and schedule.
• Need to have good interpersonal skills and the ability to work in a team.
• Provide expert advice and skills to the projects.
• Take ownership of projects handled and all related works.
• Any relevant ad-hoc duties assigned.

JOB COMPETENCY (QUALIFICATION, EXPERIENCE & KNOWLEDGE)

• Degree in Quantity Surveying or its equivalent.
• At least 3 to 5 years of experience as a Quantity Surveyor in the building/construction industry.
• Must be familiar with the contract.
• Knowledge of Contract Law or Construction law will be an added advantage.
• Independent, proactive, resourceful, result-oriented, and with a good eye for details.
• Able to work independently.
• Good problem-solving and communication skills.
• Good interpersonal relationship and leadership skills.
• Experience in Interior Fit-Out QS works will be an added advantage.

F&B Management Trainee

Working Hours: 6 days rostered work week

Location: Islandwide

Salary: $2700-$3300

Requirements:

• Degree holder, with 1 year F&B experience
• Able work on weekends / public holidays

Job Scope:

• Hands-on involvement in daily operation to understand and execute duties
• Undertake management trainings and responsibilities with focus on sales management, customer satisfaction, operating expenses and shop’s profitability
• Focus mainly on Service/ FOH, but will have exposure to Kitchen/ BOH. May cover Kitchen/ BOH if operationally required
• Enforce and ensure compliance to Company SOPs, governmental regulations, food safety and hygiene standards within the store
• Any other ad-hoc duties base on operational needs

Job Description

• Develop, review, and implement strategic plans to align with the firm's business goals and objectives.
• Conduct market research, analyze industry trends, and identify growth opportunities.
• Lead corporate-level projects, such as organizational restructuring, market entry, or service line expansion.
• Coordinate cross-functional teams to ensure timely and successful execution of initiatives.
• Identify and mitigate risks associated with strategic initiatives.
• Work with finance teams to plan and manage budgets for corporate initiatives.
• Ensure efficient allocation of resources to support business priorities.
• Act as a liaison between corporate planning, business units, and external stakeholders.
• Facilitate regular communication to ensure alignment of goals and strategies.
• Reviews legal documents for M&A and other corporate development projects.
• Any other ad-hoc duties as assigned.

Qualifications and Requirements

• Bachelor’s degree in Business Administration, Finance, Economics, or a related field (Master’s degree preferred).
• Minimum 8-10 years of experience in corporate planning, strategy, or management consulting.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation abilities.
• Ability to manage multiple priorities and work under tight deadlines.
• Must be able to communicate, read and write in Chinese in order to liaise with China counterparts.
• Basic knowledge of commercial and construction contract law, ideally.
• Require overseas business travel.

Job Summary

Reporting to Group Rewards Manager, you will provide support in the delivery of the Group Rewards initiatives, programs and policies are reviewed and implemented in a sustainable manner.

General Responsibilities

• Responsible for supporting the Group Rewards initiatives.
• Provide analysis and research to support the execution of total rewards processes and solutions that align with business direction.
• Support in Job Architecture deployment plan and benefits review.
• Assist in the conduct of benchmarking, trend analyses and recommendations.
• Able to analyze and provide data insight & trend for decision making
• Responsible for project and operational support on Group Rewards projects and and operational requests

Functional Skills and Knowledge

• Proficient in MS Office including PowerPoint, Excel & Word
• Experience with HRIS and compensation management software
• Strong communication and good interpersonal skills
• Strong analytical skills with proficiency in Excel and other data analysis tools
• Detailed oriented
• Knowledge of relevant labor laws and regulations
• Excellent communication and presentation skills
• Ability to work collaboratively in a cross-functional team environment
• 1-3 years of experience in the compensation and benefits administration or related roles

Education

• Bachelor's degree in Human Resources, Business Administration, Finance, or a related field

Job Description & Requirements

• Requirements Analysis & Elicitation – Preparing Business requirements document.
• Experienced in high volumes of functional user stories authoring
• Responsible to identify and define detailed functional specifications based on the business requirements document or user stories.
• Analyse and propose the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation.
• Convey functional and non-functional requirements to System Analysts to ensure clear and complete understanding of requirements.
• Work closely with Technology to ensure proposed solution aligns with requirements.
• Monitor and manage risks /issues related to requirements and scope-creep.
• Assist in translating business requirements into test scenarios.

Mandatories are:

• Experience in Corporate Payments/Transaction monitoring
• Candidates should be proficient in
• Corporate Banking
• Knowledge of scams and their modus operandi
• Payment Fraud
• Internet Banking
• Regulatory and compliance around online payments
• Experience in Business Analysis. 5-8 years

Job Description & Requirements

• Requirements Analysis & Elicitation – Preparing Business requirements document.
• Experienced in high volumes of functional user stories authoring
• Responsible to identify and define detailed functional specifications based on the business requirements document or user stories.
• Analyse and propose the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation.
• Convey functional and non-functional requirements to System Analysts to ensure clear and complete understanding of requirements.
• Work closely with Technology to ensure proposed solution aligns with requirements.
• Monitor and manage risks /issues related to requirements and scope-creep.
• Assist in translating business requirements into test scenarios.

Mandatories are:

• Experience in Corporate Payments/Transaction monitoring
• Candidates should be proficient in
• Corporate Banking
• Knowledge of scams and their modus operandi
• Payment Fraud
• Internet Banking
• Regulatory and compliance around online payments
• Experience in Business Analysis. 5-8 years

Job Description

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Vice President (VP), Sales & Advisory Business Execution Lead Analyst, based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

The Sales & Advisory Business Execution Lead Analyst is senior member of the Asia South Investment Advisory Team. The role is a seasoned professional who applies in-depth knowledge to drive improvement of investments sales & advisory processes and work-flow. Integrates subject matter and industry expertise. Requires in-depth understanding of how areas collectively integrate as well as coordinate and contribute to the objectives of the investment sales & advisory function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area of investent sales & advisory are directly affected by the performance of the individual.

Responsibilities:

• Management of specific investment advisory artifacts with inputs from various internal partners
• Work with key control stakeholders and other internal partners to streamline investment sales & advisory process.
• Deliverables include elevating internal client (Bamkers and Investment Counselors) and external client experience related to investment sales & advisory process.
• Work with internal partners to support project management of strategic initiatives to improve processes and risk management.
• Sharp and concise presentation of key business intelligence and strategi initiatives to obtain buy-in from key stakeholders and keep them updated.
• Work with key control stakeholders and other internal partners to effectively manage risks in the investment sales & advisory process through systemic controls and where systemic controls are not viable, through effective operational controls.
• Foster and maintain relationships with business stakeholders, support, testing and development team members
• Identify key project risks, whether stated or not, and manage to resolution or escalate accordingly
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 8-10 years relevant experience in investment products, and investment sales & advisory processes
• Required skills include project management, quantitative aptitude, and the ability to effectively synthesize and communicate complex business issues through concise presentation skills.
• Good interpersonal skills to oversee cross disciplinary work streams.
• Extensive project management and strategic analysis experience.
• Interest and experience in the financial services industry, in particular in the areas of wealth management and investent products
• Must be extremely organized, motivated and a self-starter
• Ability to prioritise is key as is ability to juggle several tasks at once.
• Must work well under pressure whilst, enthusiastic, hard-working and positive
• Desire to improve processes
• Excellent oral and written communication skills and ability to facilitate discussions
• Ability to quickly grasp and master new concepts / requirements and related product / functional knowledge
• Team player and relationship management skills
• Ability to work under pressure and manage tight deadlines
• Ability to learn/understand some technical implications of system design
• Willingness to ask questions, challenge the process and seek out answers
• Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
• Excellent analytical and problem solving skills
• 
  
• Education:
• Bachelor’s/University degree or equivalent experience, Masters degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Immediate 1 Yr Project assignment for Singaporean to join as Senior Network Engineer

We are hiring a Senior Network engineer who is highly proficient with Network product in Cloud infrastructure, to manage the daily operations and deliver the services within SLA. The Network engineer will support the capability of the Cloud platforms to deliver a cost effective and sustained level of availability to meet customers’ requirements. Incorporate continuous improvement process in operations through constant monitoring, reporting, evaluating and improving the operation metrics. The Network Engineer will need to work closely with the different members of the team to enhance, automate and operate the existing cloud infrastructure.

1. Operate, maintain, and manage the Cloud infrastructure
2. Support the management of Event, Incident, Problem, Change, Configuration, and other ITSM activities
3. Troubleshoot and resolve incident escalated by internal team of Technical support engineers fronting the customers
4. Escalate incident to external parties, work with external parties, and track status till resolved
5. Perform root cause analysis and implementation of corrective actions to resolve problems
6. Implement Change requests and ensure CMDB is updated
7. Review, evaluate software patches, bug-fix updates and security patches
8. Support Quality Assurance Testing
9. Support Business Continuity Plan
10. Create, update and maintain scripts needed to support the management of Infrastructure
11. Develop, review and update (at least half-yearly) the SOPs to operate and maintain the infrastructure
12. Maintain up-to-date documentation, configuration information and status of all the infrastructure

The ideal candidate should be / possess:

• Diploma/Bachelor’s degree in computer science related field.
• Minimum 3-5 years of relevant experiences in managing and operating cloud infrastructure
• Certified in Cisco Certified Network Associate (CCNA)
• Possess good communications skills to service and resolve customer incidents and issues.
• Good critical thinking and problem-solving abilities
• Proven track records in work performance.
• Sound knowledge in practising ITIL methodologies.
• Sound product knowledge and troubleshooting skills in 2 or 3 cores skills below will be an added advantage
• CISCO Router/Switches
• F5 load balancer
• CheckPoint
• VMware NSX
• TippingPoint or IPS
• Forward Proxy
• Allot Packet Shaper
• Ability to be flexible enough to work for extended hours and on weekends as needed to handle high priority issues, production recoveries, provide support to infrastructure releases.
• Need to be on 24 x 7 on phone call standby.
• Possesses excellent communication skills and demonstrates ability to communicate effectively with both technical and non-technical individuals.
• Good Team Player, quick learner and self-starter who requires minimal supervision
• Managing Government agency customers which have very high expectation on the service availability and response time.

Summary

Lead the development and execution of innovative strategies, processes, and solutions that drive operational excellence across the region and in market. This role is responsible for leveraging market insights, fostering a culture of innovation, and ensuring effective adoption of new technologies to enhance service delivery and improve customer & client satisfaction across DKSH Healthcare. The Director will collaborate across teams to prioritize resources, identify high-impact opportunities, and accelerate continuous improvement initiatives.

Role

Market Insights and Competitive Analysis:

· Continuously monitor market trends, customer needs, and competitor strategies to identify opportunities for innovation.

· Use data-driven insights to inform decision-making and influence the development of solutions that enhance competitive positioning.

Innovation and Solution Development:

· Lead cross-functional teams to ideate, design, and develop cutting-edge processes and services.

· Champion and build capability in CI methodologies and techniques, share best practice

· Lead and implement pilot programs and scalable solutions that improve operational efficiency and customer experience.

Prioritization and Resource Allocation:

· Drive the prioritization of continuous improvement initiatives based on business impact, ROI, and strategic alignment.

· Optimize resource allocation to ensure high-priority projects are delivered on time and within budget.

· Collaborate with senior leadership to secure necessary investments and resources for high-impact initiatives.

Technology Adoption and Implementation:

· Champion the adoption of emerging technologies that can enhance processes and service delivery.

· Oversee the integration and deployment of new tools and systems, ensuring successful implementation and user adoption.

Monitor and assess the impact of technology on business outcomes, driving further improvements where necessary.

Leadership Responsibilities:

• Act as a thought leader, inspiring innovation across the organization by sharing market trends, emerging technologies, and best practices.
• Build and mentor a high-performing team, fostering a culture of continuous learning and improvement.
• Lead organizational change management efforts, ensuring smooth transitions as new processes, systems, and tools are introduced.
• Collaborate closely with cross-functional teams including product development, customer service, and technology to drive seamless execution of strategic initiatives.
• Selection and appointment of respective direct reports and establishing KPls with regular assessment of all performance levels.

Requirements:

• Strategic Thinking: Ability to align continuous improvement efforts with broader business goals and market dynamics.
• Project Management: Proven track record of managing complex, cross-functional initiatives with competing priorities.
• Data Analysis: Strong analytical skills to drive insights from market data, customer feedback, and operational metrics.
• Problem-Solving: Ability to tackle complex challenges by developing innovative and practical solutions.
• Change Management: Skilled in leading large-scale transformation and ensuring stakeholder buy-in and adoption.
• Market and Competitive Analysis: Deep understanding of industry trends, customer needs, and competitive landscape.
• Innovation Management: Expertise in driving the development and implementation of new solutions, services, and technologies.
• Technology Integration: Familiarity with emerging technologies and their potential applications in improving operations and service delivery.
• Process Improvement Methodologies: Proficient in Lean, Six Sigma, or other continuous improvement frameworks.

Position Overview:
We are seeking an experienced and highly organized Personal Assistant to support a senior executive in the finance industry. The ideal candidate will serve as a trusted partner, providing comprehensive administrative and organizational support to enable the executive to focus on strategic priorities. This role requires exceptional discretion, proactive problem-solving skills, and the ability to thrive in a fast-paced, high-pressure environment.

Key Responsibilities:

1. Executive Support:Manage the executive’s complex calendar, including scheduling meetings, appointments, and travel arrangements.
   Prepare and organize materials for meetings, presentations, and reports.
   Act as the first point of contact for internal and external stakeholders.
   
2. Communication Management:Draft, review, and edit correspondence, emails, and other communications.
   Manage and prioritize incoming communication, ensuring timely responses.
   
3. Travel Coordination:Plan and arrange domestic and international travel, including visas, accommodation, and itineraries.
   Ensure travel plans align with business objectives and personal preferences.
   
4. Administrative Oversight:Maintain and organize confidential files, records, and documentation.
   Monitor and manage expense reports and budgets related to the executive’s activities.
   
5. Project Management:Assist in coordinating special projects and initiatives within the finance organization.
   Track progress on key tasks and ensure deadlines are met.
   
6. Personal Assistance:Handle personal tasks for the executive, such as managing appointments, errands, and personal schedule coordination.
   Ensure a seamless integration between professional and personal commitments.
   

Requirements:

1. Education and Experience:Bachelor’s degree or equivalent professional experience.
   Minimum 5+ years of experience as a Personal or Executive Assistant, preferably in the finance or corporate sector.
   
2. Skills and Competencies:Strong organizational and multitasking abilities with excellent attention to detail.
   Exceptional written and verbal communication skills in English (additional languages a plus).
   Proficiency in Microsoft Office Suite and other relevant software (e.g., scheduling and collaboration tools).
   Ability to handle sensitive information with absolute confidentiality and professionalism.
   
3. Personal Attributes:High level of adaptability and problem-solving skills.
   Proactive, self-motivated, and able to work independently under tight deadlines.
   Strong interpersonal skills with the ability to liaise effectively with diverse stakeholders.
   
4. Additional Requirements:Familiarity with the finance industry and related terminology is a strong advantage.
   Flexibility to work outside of standard hours when necessary.
   Willingness to travel occasionally to support the executive.
   

Supervisor, or Team Leader, is responsible for overseeing a group of employees within a professional setting. Their duties include relaying information between their team and upper management, guiding their team through daily work activities or projects and monitoring employee performance to ensure maximum productivity.

• Managing the workflow of their employees, creating team schedules and delegating tasks
• Assessing the work performance of their employees and identifying areas that need improvement
• Ensuring that business goals, deadlines and performance standards are met
• Training and onboarding new hires to make sure they understand their roles
• Setting goals for workers and making sure they comply with the company’s plans and vision
• Recommend new employees to the human resources team based on an assessment of their performance

Supervisor, or Team Leader, is responsible for overseeing a group of employees within a professional setting. Their duties include relaying information between their team and upper management, guiding their team through daily work activities or projects and monitoring employee performance to ensure maximum productivity.

• Managing the workflow of their employees, creating team schedules and delegating tasks
• Assessing the work performance of their employees and identifying areas that need improvement
• Ensuring that business goals, deadlines and performance standards are met
• Training and onboarding new hires to make sure they understand their roles
• Setting goals for workers and making sure they comply with the company’s plans and vision
• Recommend new employees to the human resources team based on an assessment of their performance

Job Description:

• Handle all customer service-related matters at the counter
• Provide excellent customer service, attend to tenant and shopper enquiries and feedbacks
• Promote loyalty program and related activities
• Assist in voucher sales, mall redemptions, reward program and any other marketing activations as required
• Support Marcom in promotional activities, events and loyalty program as required
• Administrative duties and any other ad-hoc duties as assigned

Requirement:

• Min GCE N Level qualification
• Min 1 year of working experience in relevant customer service role/ hospitality industry
• Proficient in MS Office Word, Excel will be an added advantage
• Fluent in English
• Customer-oriented with good communication and interpersonal skills
• Able to work in fast paced environment and has passion for service excellence
• Able to work rotating shift, weekends & Public Holidays

6 working days (5 working days followed by 1 rest day)

2 rotating shifts (10am to 6pm / 2pm to 10pm)

For interested applicant, kindly indicate your notice period and expected salary in your resume.

Job Description

Our Client is one of the global leading fiduciary service provider with more than 5,000 professionals in over 45 jurisdictions, supporting clients across the globe over six sectors: Private Equity, Real Estate, Capital Markets, Corporate, Company Formation and Private Wealth.

Job Scope:

Key responsibilities:

• Deliver a full suite of trust and corporate services to clients
• Maintain and develop a portfolio of ongoing client relationship, with a view to identify new opportunity while ensuring client satisfaction
• Serve as a “A” signatory for the trust company
• Efficiently and effectively lead and manage initiatives and projects
• Conduct regular review and analysis of business performance
• Comply with the Group’s internal control and audit standards
• Attend Marketing events and other social events as appropriate
• Manage ad hoc projects

Attributes & Skills:

• Develop and maintain adequate product knowledge to deliver full suite of trust and corporate services to clients
• Strong technical knowledge of the trust and corporate structures
• Well developed interpersonal skills
• Strong work ethic; professional, approachable, results oriented, decisive
• Strong relationship management skills
• Fluent written and spoken English. Ability to write and speak in Mandarin would be an advantage to liaise with Chinese clients.
• Inquisitive, self-motivated and able to inspire others to a high level of achievement
• Strong knowledge of the regulatory and compliance regime

Relevant experience:

• Possess at least 7 years of trust experience or applicable trust administration experience
• Experience in client relationship management in Private Client industry

Education/Professional Qualifications:

• Educated to degree level of equivalent professional qualification
• STEP Diploma qualification would be an advantage

*All information will be treated with the strictest confidence. We regret to inform you that only short-listed applicants would be notified. Thank you for your understanding.*

Criteria one: Must possess great passion for residential interior design and have the desire to turn every home into beautiful, comfortable and functional spaces – home is where the spirit rests, rejuvenates, socializes, grows and emerges again; and also, representation of ownership, pride, love and family. In that sense, doing interior designing for a customer’s home, is a privilege, requiring professional input and quality execution.

Criteria two: You must have good track record of having successfully completed satisfactory handovers of residential projects, which are extensively remodeled, which you must be the project lead (overseeing design, detailing and construction drawings). We expect the projects to be worth at least hundreds of thousands of dollars project type.

Criteria three: Because of your passion and experiences, you should have good knowledge of building materials (old and new), have kept yourself abreast with industry trends, brands, design types and possess curiosity with new design and material applications, always wondering how to improve and innovate further.

General criteria:

(1) Singaporean or SPR;

(2) Able to work independently on large scale residential project;

(3) Understanding and able to do costing;

(4) Able to organize processes to meet timelines 9within the team);

(5) Be meticulous in construction drawings and detail execution;

(6) Good team spirit;

(7) Able to guide and mentor juniors;

(8) Having past experiences managing a team will be a plus.

(9) Having experiences and understanding of landed houses will be a plus.

(10)Having experiences negotiating and signed contracts before will be a plus.

Future opportunity:

To become head of department or permanent team lead (design & development).

Note: Interested parties, please write to [email protected] with full detailed resume, expected remuneration and include link to your digital portfolio. All submissions shall be treated with strict confidentiality. All submissions that meet the above, will be replied to.

Job Description:

• Identifying new business opportunities including researching
• Build and maintain relationships with clients and industry contacts
• Establish and nurture relationship that can lead to business opportunities.
• Developing growth strategies by working closely with senior management to develop and implement strategies
• Collaboration with cross functional team and work closely with other sub sectors including marketing & product development and support business development initiatives

Requirements

• A bachelor's degree in business administration, or a related field.
• Minimum 15 years of working experience.
• Background in the water, power and process industry.
• Excellent communication skills in English
• Ability to network effectively and build relationships with key contacts and clients.
• Hands on project management experience of completing fully at least 1 local project of 25m$ and 1 international project of same size

About the Company

Deutsche Telekom Global Business Singapore Pte Ltd is the international B2B division of Deutsche Telekom. We are addressing the network and connectivity requirements of globally operating companies through the design, implementation, and management of secure custom-designed solutions and related managed services ‒ whether it's SD-WAN, LAN infrastructure, Unified Communication & Collaboration, or Security (including SASE).

We help our customers build future-proof foundations for their digitalization strategies. Through a consultative and vendor-agnostic approach ‒ backed by the most comprehensive partner ecosystem in the industry ‒ we ensure that our end-to-end solutions perfectly match our customers' business needs, providing them with the flexibility to grow. With decades of experience, we know how to operate networks and deliver connectivity globally.

About the Job

We are looking for an Account and Service Delivery Manager with strong customer service orientation, drive and passion to help enterprise customers achieve their digital transformation goals.

You will help to establish Deutsche Telekom as a critical business partner, building a sustainable reputation around our solutions and in the way we do business and drive our growth in the Asia region. This business-critical role develops corporate relationships, drives growth opportunities and delivers positive outcomes for our customers and organisation. It will also significantly contribute and influence the overall sales strategy to succeed in Asia.

This is a great opportunity for a high achieving individual with the ambition and talent to grow their career within a leading global telecommunications company.

What will be your responsibilities:

· Strategically developing sales and account strategies for new key accounts and Global accounts;

· Steering the preparation of quotations and assuming responsibility for the entire sales cycle, from needs analysis through to steering after sales activities;

· Negotiating and concluding contracts at top management level;

· Strategically improving customer relationships; preparing for and following up on interactions with customers;

· Planning and carrying out measures to support, retain, and win back customers;

· Coordinating project/sales teams and functional units;

· Actively advising customers on and selling products, services, and complex, client-oriented solutions;

· Acting as a point of contact for the top management level regarding all contract- and product-related issues.

· Ensuring the entire service delivery process the best possible use and performance of the system for the customer; managing the entire life cycle of a service;

Highlighting the delivery performance in terms of professionality, quality, and costs, and agreeing quality and efficiency improvement measures;

· Taking account of additional legal, regulatory, country specific security-relevant requirements;

· Assuming responsibility for performing and complying with service level agreements through continuous monitoring of the KPIs and for initiating corrective actions;

· Holding SLA review meetings with customers on a regular basis;

· Acting as lead incident, lead problem, and escalation manager; Coordinating solutions to problems and settling disputes with relevant functional units;

· Assuming responsibility for conducting performance discussions with service providers and deriving measures to improve performance;

· Preparing service provider reviews by analyzing reports and devising templates, reports, and concept proposals.

· Managing complex projects;

· Any other tasks as assigned.

Profile of candidate

• Track record of managing global client relationships with identified opportunities for upselling and cross-selling;
• Strong understanding of TC services (SD WAN, SASE, Unified Communication & Collaboration, IPVN and other telecommunication products & Solutions) and in optimizing service delivery processes for efficient and effectiveness
• Excellent verbal and written communication to facilitate clear interactions with clients, partners and functional groups
• Proficient in prioritizing tasks to meet deadlines and service level agreements
• Flexible in responding to changing client demands and unexpected challenges
• Strong skills in managing and resolving conflicts that may arise during service delivery
• Team player, able to work effectively cross functionally with senior management and with local and cross border team members
• Excellent presentation and negotiation skills.
• Strong desire to win.

Other Requirements:

• Account Management and Service Delivery experience of minimum 10 years
• Preferably a varsity degree in engineering, business or economics
• Mandatory skills:
• Master Project Management (PMP/PMI)
  • ITIL4 Foundation

[Job ID: 673059]

Overview

Join a leading Japanese insurance organization that is looking for a commercial lines underwriter to join their team!

Responsibilities

• Liaise with intermediaries and clients on inquiries, renewals, endorsements, and related matters.
• Analyze monthly premium income and provide explanations for fluctuations in department reports.
• Conduct risk surveys and provide quotations per company underwriting guidelines.
• Assist in premium collection and enhance service quality for Japanese clients.
• Build strong client relationships, plan renewal strategies, and organize visitations to support business growth.
• Maintain client information and handle ad hoc duties as assigned.

Requirements

• 1 year of experience in general insurance
• Must have at least certification in General Insurance
• Willingness to learn and meticulous

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Chay Yoke Ting Vanessa (Xie Ruoting)
EA Personnel Registration Number: R23115805
EA License No.: 07C5771