Vaster Learning Pte Ltd, situated in the bustling business area of Novena, has emerged as a leader in providing both online and offline classes in a variety of subjects. By winning the support of many parents, it has gained tremendous recognition among the students. Our teachers are dedicated and have worked closely with our students to achieve their academic goals. We aim at providing excellence in educational services.

Responsibilities

· Conduct 1-to-1 online/offline (@Novena) lessons

· Conduct group online/offline (@Novena) classes

· Create an engaging learning experience for students

· Inspire and motivate students to excel in attaining their objectives for having tuition classes: be it exam preparation and academic improvement

· Monitor learning progress and periodical exams

· Prepare and deliver lessons that facilitate active learning experiences

· Communicate clear objectives for students learning activities

Requirements:

· A good Diploma/Degree in Geography subject preferred

· Familiar with government schools syllabus, or O/A Level, IGCSE or IB programme

· Passionate in teaching and inspiring teenagers

· High level of professional integrity and good work ethic

· A team player and a self-starter, open to feedback and willing to take on new challenges.

· Flexible, able to manage change and ambiguity well and able to work under tight deadlines.

· Relevant teaching experience (preferred)

· Adept in learning new educational tools and software where necessary

· Able to work on evenings and weekends

Vaster Learning has helped hundreds of students make tangible improvements in their academic results. Our teachers are dedicated and have worked closely with our students to achieve their academic goals. The commitment to helping students reach their potentials has propelled each step of progress we’ve made. We aim at providing excellence in educational services in a variety of subjects.

Responsibilities

· Conduct 1-to-1 and group classes

· Adopt innovative teaching methods and create an engaging learning

experience for students

· Inspire and motivate students to excel in attaining their objectives for having tuition classes: be it exam preparation and academic improvement

· Monitor examinations

· Prepare and deliver lessons that facilitate active learning experiences

· Communicate clear objectives for students learning activities

Requirements:

· A good university degree in Mathematics

· Familiar with Singapore MOE syllabus

· Passionate in teaching and inspiring teenagers

· High level of professional integrity and good work ethic

· A team player and a self-starter, open to feedback and willing to take on

new challenges.

· Flexible, able to manage change and ambiguity well and able to work

under tight deadlines.

· Relevant teaching experience (preferred)

· Adept in learning new educational tools and software where necessary

· Able to work on evenings and both weekends

Scope of Work: The Business Project Manager will be responsible for overseeing and delivering key project initiatives.

Their role involves planning, coordination, and execution of project activities to meet business objectives, ensuring alignment with stakeholders and compliance with regulations.

Key Responsibilities:

Strong presentation skills are a must for this role.

Project Planning and Management

Develop and maintain detailed project plans, timelines, and milestones for the assigned scope.

Coordinate with cross-functional teams to align on deliverables and dependencies.

Identify risks and create mitigation plans to ensure project objectives are met.

Stakeholder Engagement and Communication.

Create a stakeholder map.

Act as the primary point of contact between internal and external stakeholders.

Ensure seamless handover of completed deliverables to the operational teams.

Documentation and Reporting

Maintain comprehensive project documentation (JIRA, confluence, gantt charts, etc), including task trackers, decisions, and lessons learned.

Deliver high-quality presentations and reports for management and stakeholders.

Human Resource

Provides administrative support to the HR team. This includes administrative for orientation, onboarding, termination and resignation.

Maintain human resource records for employees by recording the hiring, transfer, termination and change in job classification.

Handle foreign employee’s work pass of all categories.

Assist with employee’s exit process and interviews.

Administers the employee benefit program such as the renewing of insurance policies, leave, claims and payroll administration.

Submission of NS, GPPL, GMPL, and Childcare Leave.

Assist the team in the Annual Security Agencies Competencies Evaluation (SACE).

Assist with grievance handling.

Admin

Monitoring of office supplies.

Assist with the day-to-day administrative operations of the office.

Assist with the technologies and software migration process.

Engage in all other activities directed by the Management to ensure the success of the Organization.

Sales

Handles the Business Development and Sales in the Company.

Expanding the business through identifying and reaching out to new leads and contract tender.

Identifying new revenue or business unit opportunities.

Conducting market analysis for statistical data to devise a sales strategy and gain competitive advantage.

Building and maintaining business relationships with all the current and future potential clients and leads.

Devising business development and sales strategies for growth.

Liaising with the clients (both existing and future potential clients) for engagement of traffic management projects.

Presenting and promoting Company’s systems & technologies.

Prepare monthly Business Development & Sales report to the Management Team.

Position Overview:
We are seeking an experienced and highly organized Personal Assistant to support a senior executive in the finance industry. The ideal candidate will serve as a trusted partner, providing comprehensive administrative and organizational support to enable the executive to focus on strategic priorities. This role requires exceptional discretion, proactive problem-solving skills, and the ability to thrive in a fast-paced, high-pressure environment.

Key Responsibilities:

1. Executive Support:Manage the executive’s complex calendar, including scheduling meetings, appointments, and travel arrangements.
   Prepare and organize materials for meetings, presentations, and reports.
   Act as the first point of contact for internal and external stakeholders.
   
2. Communication Management:Draft, review, and edit correspondence, emails, and other communications.
   Manage and prioritize incoming communication, ensuring timely responses.
   
3. Travel Coordination:Plan and arrange domestic and international travel, including visas, accommodation, and itineraries.
   Ensure travel plans align with business objectives and personal preferences.
   
4. Administrative Oversight:Maintain and organize confidential files, records, and documentation.
   Monitor and manage expense reports and budgets related to the executive’s activities.
   
5. Project Management:Assist in coordinating special projects and initiatives within the finance organization.
   Track progress on key tasks and ensure deadlines are met.
   
6. Personal Assistance:Handle personal tasks for the executive, such as managing appointments, errands, and personal schedule coordination.
   Ensure a seamless integration between professional and personal commitments.
   

Requirements:

1. Education and Experience:Bachelor’s degree or equivalent professional experience.
   Minimum 5+ years of experience as a Personal or Executive Assistant, preferably in the finance or corporate sector.
   
2. Skills and Competencies:Strong organizational and multitasking abilities with excellent attention to detail.
   Exceptional written and verbal communication skills in English (additional languages a plus).
   Proficiency in Microsoft Office Suite and other relevant software (e.g., scheduling and collaboration tools).
   Ability to handle sensitive information with absolute confidentiality and professionalism.
   
3. Personal Attributes:High level of adaptability and problem-solving skills.
   Proactive, self-motivated, and able to work independently under tight deadlines.
   Strong interpersonal skills with the ability to liaise effectively with diverse stakeholders.
   
4. Additional Requirements:Familiarity with the finance industry and related terminology is a strong advantage.
   Flexibility to work outside of standard hours when necessary.
   Willingness to travel occasionally to support the executive.
   

Job Description & Requirements

Requirements Analysis & Elicitation – Preparing Business requirements document.

Experienced in high volumes of functional user stories authoring

Responsible to identify and define detailed functional specifications based on the business requirements document or user stories.

Analyse and propose the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation.

Convey functional and non-functional requirements to System Analysts to ensure clear and complete understanding of requirements.

Work closely with Technology to ensure proposed solution aligns with requirements.

Monitor and manage risks /issues related to requirements and scope-creep.

Assist in translating business requirements into test scenarios.

Mandatories are:

Experience in Corporate Payments/Transaction monitoring

Candidates should be proficient in

Corporate Banking

Knowledge of scams and their modus operandi

Payment Fraud

Internet Banking

Regulatory and compliance around online payments

Experience in Business Analysis. 5-8 years

Supervisor, or Team Leader, is responsible for overseeing a group of employees within a professional setting. Their duties include relaying information between their team and upper management, guiding their team through daily work activities or projects and monitoring employee performance to ensure maximum productivity.

• Managing the workflow of their employees, creating team schedules and delegating tasks
• Assessing the work performance of their employees and identifying areas that need improvement
• Ensuring that business goals, deadlines and performance standards are met
• Training and onboarding new hires to make sure they understand their roles
• Setting goals for workers and making sure they comply with the company’s plans and vision
• Recommend new employees to the human resources team based on an assessment of their performance

Job Description

You will be a member of the Group Information Security Team responsible for responding to threats and incidents to the corporate networks, systems (on-prem and cloud), and digital assets.

Key Responsibilities:

•Perform security monitoring and incident response activities across the scoot networks, leveraging a variety of tools and techniques.

•Manage Security Operations center.

•Detect incidents through proactive “hunting” across security-relevant data sets.

•Ability to correlate multiple events from different devices to identify abnormal behaviour

•Document incident response analysis activities thoroughly

•Develop new, repeatable methods for finding malicious activities

•Provide recommendations to enhance detection and protection capabilities.

•Effectively present technical topics to both technical and non-technical audiences

•Develop and follow detailed operational processes and procedures to appropriately analyze, escalate, and assist in the remediation of information security incidents

•Prioritize multiple high-priority tasks and formulate responses/recommendations in a fast-paced environment

•Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

•Analyse endpoint, network, and application logs

•Assist other IT teams in security-related issues

•Engage with vendors and parent company SIA team members for security reviews.

Requirements:

•Degree in Computer Engineering, Computer Science, Information Systems, or equivalent qualification.

•At least 5-6 years of experience in Cybersecurity Incident and Security Operations.

•Demonstrate experience in Information Security with a focus on Cyber Security Operations, Incident Response and Detection.

•Experience working in the Security Operations Centre and/or Computer Incident Response Team.

•Excellent problem-solving skills combined with hands-on experience doing root cause analysis and post-incident reviews.

•Solid knowledge of computer networks and common protocols

•Knowledge of prominent cyber threat actors and APT groups.

•Experience with Threat Intelligence Platforms.

•Experience with SIEM (especially Splunk).

•Professional security related qualifications (i.e. GCIA, CISSP etc) will be an advantage

•Preferred certifications: CISSP, CISM, CISA, ISMS, TOGAF, SABS

•Good interpersonal skills

Job Responsibilities:

· Plan, supervise and deliver the program in accordance with the policies, guidelines, frameworks and philosophy of MindChamps.

· Prepare and implement the programs and age-appropriate teaching aids.

· Keep accurate records of children’s progress and address the children's educational and developmental needs individually.

· Complete the progress reports of the children for each semester and prepare a developmental portfolio for every child.

· Communicate with parents via the Connection Book at least once a week, weekly team newsletters and conferences.

· Meet the parents to address any concerns.

· Use positive discipline techniques at all times.

· Guide and supervise the Assistant Teacher in the classroom.

· Render basic first aid as and when necessary.

· Responsible for the upkeep of teaching resources, arrangement, appearance, decorations, and learning environment of the classroom.

· Be familiarised with all working curriculum documents, handbooks and policy manuals.

Job Requirements:

· Diploma in Early Childhood Care & Education – Teaching (DECCE-T)

· Creative and inspiring with loving energy

· Excellent communication and classroom management skills

· Knowledge in educational development

Additional Information:

· Attractive remuneration and staff welfare benefits

· Ample opportunities for Career Progression

· Up to 21 days of Annual Leave

· Low Teacher-Children Ratio!

· Friendly and Conducive working environment

· Comprehensive HQ training for all teachers!

· Strong Curriculum team and mentorship programs available!

· Company Sponsorships

· Permanent positions

Locations:

Changi Business Park

Nearest MRT - Expo

Supervisor, or Team Leader, is responsible for overseeing a group of employees within a professional setting. Their duties include relaying information between their team and upper management, guiding their team through daily work activities or projects and monitoring employee performance to ensure maximum productivity.

• Managing the workflow of their employees, creating team schedules and delegating tasks
• Assessing the work performance of their employees and identifying areas that need improvement
• Ensuring that business goals, deadlines and performance standards are met
• Training and onboarding new hires to make sure they understand their roles
• Setting goals for workers and making sure they comply with the company’s plans and vision
• Recommend new employees to the human resources team based on an assessment of their performance

Supporting Offering-led sales and Products & Services team in engaging and providing clients in creating value differentiating solutions

• Create research / account plans for clients, industries and sectors including power maps, buyer values, value propositions and opportunities
• Analyse data to identify trends, patterns and suggest insights
• Draw out ideas on how the training solution provides a differentiated value proposition to the clients
• Write concept paper and proposal documents for client pitching
• Prepare and present learning solutions and pricing models to internal and external stakeholder teams with confidence
• Support presentations to mid to senior level client executives.
• Oversee and manage projects related and not limited to course documentation updates, monitoring course performance, event support & administration, etc.
• Assist the team in creating value differentiating proposals to win deals with enterprise clients.

Job Requirements

• Min 1 year of working experience with Account Management, Enterprise Solution & B2C sales or Administration
• Research and analyse data to suggest insights that are relevant and value add to the solutioning for client.
• Understanding and sensemaking about clients’ context and challenges.
• Well organized, meticulous and ability to manage multiple projects at the same time.
• Team player
• Strong interpersonal skills
• Strong oral and written communications
• Proficient in Microsoft Office skills
• Collaborative and eager to work as a team to solve challenges

• Responsible for daily receipt/ bank posting and ensure all incoming funds are accounted for;
• Follow up on unidentified receipts and ensure that receipts are updated promptly;
• Follow up on outstanding balance and monitor for late payment charges
• Creation of customers' invoices
• Other adhoc duties as required.

Period: Feb 2025 to May 2025 (4 months)

Working hours: between 10am to 4pm (can be discussed)

Salary will be determined based on the number of hours and days committed per week.

Please share your resume and indicate your available working hours and days so we can discuss further.

Job Descriptions:

• Support the current state and help develop the future of EiM school’s academic systems, working closely with the Chief Innovation Officer.
• Be a key contributor to developing and communicating a compelling vision and roadmap to stakeholders across all in scope schools
• Lead and grow a team of talented systems managers and data base admins across the Group
• Contribute to a data-wise culture at all levels of the organisation
• Lead relevant elements and implementation of key digital transformation initiatives across our global network of schools
• Drive the development and optimization of our in school application layer
• Be a key stakeholder and SME in the continuous development of a range of academic and business intelligence reports and analytics initiatives, providing guidance and insight to critical academic components and data sets.
• Champion a data-driven culture that empowers educators, enhances student outcomes and supports business functions at school and Group levels, especially when Functional data interacts with academic systems data.
• Support EiM’s existing data governance structures and contribute to the next level of maturity
• Partner with our cybersecurity team to ensure safe, secure and ethical handling of data within all systems in scope
• Lead remote teams and allocate resources effectively across multiple schools/business units
• Ensure that service levels are of the highest standards
• Use success metrics and KPIs appropriately to drive continuous improvement
• Seek out and oversee vendor and partner relationships to enhance Group objectives
• Craft and manage a budget suitable for delivering the information systems roadmap
• Drive automation and efficiency leveraging RPA/DPA approaches
• In partnership with Legal and Cyber teams, ensure compliance with multi-regional data protection regulations for in scope systems
• Design and deliver training to stakeholders in order to maximise the value of the tools and data available to them

Requirements:

• Proven experience in IT leadership roles, preferably in education or multi-unit organizations
• Experience with data governance and cybersecurity
• Deep proficiency with educational technologies and systems (iSAMS in particular)
• Some knowledge of enterprise business software would be an advantage.
• Strong knowledge of database and integration technologies
• Competence with the fundamentals of API architecture, including its components, common types, and key practices for building efficient and secure APIs.
• Experience with cloud computing and data platforms like Microsoft Azure and Microsoft Fabric an advantage
• Strong knowledge of K-13 curriculum and assessment frameworks like IB Diploma, IGCSE, A Level is key
• Experience with Microsoft Power Platform and specifically Power Automate an advantage
• Familiarity with current data protection standards and practices
• Project management expertise, including change management and resource allocation across multiple parallel workstreams under pressure
• Budget management and vendor management and negotiation skills
• Ability to lead a diverse and remote team effectively

The successful candidate will be awarded a 1 year contract with completion bonus.

Key Responsibilities

Financial Reporting:

• Prepare accurate and timely financial reports for internal and external stakeholders.
• Ensure compliance with accounting standards and regulatory requirements.
• Conduct thorough financial analysis to provide insights of financial performance to senior management
• Monitor and assess the impact of financial trends on the organization’s financial stability.

Cash Flow Management:

• Manage cash flow to ensure optimal utilization of resources.
• Forecast and analyze cash requirements to support operational needs.

Compliance:

• Ensure adherence to financial regulations and compliance with local and international accounting standards.
• Coordinate with external auditors during audits and regulatory inspections.

Financial Controls:

• Establish and maintain robust financial controls to safeguard company assets.
• Regularly review and update financial policies and procedures.

Team Leadership:

• Lead and develop the finance team, fostering a culture of continuous improvement and professional growth.
• Provide mentorship and guidance to team members.

Tax Planning and Compliance:

• Ensure accurate and timely preparation of tax returns.
• Collaborate with tax advisors to optimize the organization's tax position.
• Check and ensure timely and accurate quarterly submission of GST return to IRAS.

Qualifications:

• Bachelor’s degree in accountancy or ACCA or related field.
• Proven experience in statutory reporting and group consolidation
• Strong understanding of financial regulations, accounting principles, and financial analysis.
• Excellent leadership and communication skills.

Job Description:

The General Manager (Business Development) is responsible for overseeing the growth and development of the company's business operations. This role involves leading the business development team, identifying new business opportunities, building relationships with key stakeholders, and ensuring the company's market expansion. The GM will contribute to strategic planning, manage key partnerships, and drive revenue growth through new markets, products, or services.

Key Responsibilities:

1. Strategic Planning & Market Research:Develop and implement strategies to drive business growth, including market expansion, product diversification, and new service offerings.
   Conduct market research and competitive analysis to identify opportunities for expansion.
   Analyze trends, customer needs, and competitor strategies to shape business development initiatives.
   
2. Business Development & Sales:Identify and pursue new business opportunities by developing relationships with potential clients, partners, and stakeholders.
   Negotiate and close high-value deals, ensuring the company’s revenue growth.
   Build and maintain relationships with key clients, stakeholders, and partners to increase customer retention and loyalty.
   
3. Team Leadership & Collaboration:Lead, mentor, and develop a team of business development professionals to achieve departmental and organizational goals.
   Collaborate with other departments, including marketing, finance, and operations, to ensure business development activities align with company objectives.
   Coordinate with senior leadership to define short-term and long-term business goals.
   
4. Revenue Growth & Profitability:Work to meet or exceed sales and revenue targets, focusing on increasing profitability.
   Develop and monitor financial budgets, forecasts, and growth metrics, ensuring efficient allocation of resources.
   Identify cost-effective methods to achieve business objectives while maximizing profit margins.
   
5. Client Relationship Management:Serve as the primary point of contact for high-profile clients and partners, ensuring exceptional service and satisfaction.
   Address client inquiries, resolve issues, and provide tailored solutions to meet specific client needs.
   
6. Contract Negotiation & Management:Negotiate contracts, terms, and agreements with clients and partners.
   Ensure all contracts are compliant with company policies and legal regulations.
   Oversee the execution of agreements, ensuring timely delivery and fulfillment of obligations.
   
7. Reporting & Analysis:Regularly report to executive leadership on business development progress, performance, and key metrics.
   Analyze business development activities, track KPIs, and adjust strategies to optimize performance.
   
8. Risk Management & Compliance:Identify potential risks related to business development activities and work to mitigate them.
   Ensure all business development activities comply with relevant regulations and industry standards.
   

The Curriculum Specialist works within the Mathematics curriculum team to plan, develop and write quality curriculum, including lesson materials and teacher guides, that ensures TLL maintains a high-quality market-competitive range of product and services for Mathematics in the academic enrichment business arena.

The specialist works under the supervision of a curriculum segment head and is the lead developer for one to two grade levels within the core curriculum of that segment, which includes not only the development but also the professional vetting of materials within the segment. Responsibilities may also include preparing, reviewing and revising materials for shorter Mathematics programmes.

Together with the segment head, the Curriculum Specialist is responsible for crafting engaging and meaningful learning experiences for TLL’s students through planning and setting appropriate learning outcomes, and designing lesson materials that help students progress and successfully achieve these outcomes.

Accountability and responsibilities:

Responsible for the development and production of quality lesson materials for Mathematics programmes at TLL that meet company needs and timelines and which adhere to TLL’s curriculum quality assurance framework. This includes:

• working within the overall curriculum design to ensure that learning outcomes for the level(s) are strategically planned and well-articulated through appropriate learning and assessment activities;
• planning Schemes of Work collaboratively with segment heads, senior team members, and relevant departments to align with TLL’s teaching timetables for the year;
• researching, writing, revising, editing and preparing for print or online delivery, all lesson materials, including hands-on learning activities, for the assigned grade level(s), that align with TLL’s teaching and learning model and all MOE requirements;
• supporting teacher enactment of the curriculum through the development of clear teacher reference notes and materials for each week’s lesson, working collaboratively with the teaching leadership team in documenting best practices for the classroom, and actively contributing to and participating in teacher meetings;
• ensuring the quality of the curriculum through careful observance of quality assurance processes, which includes adhering to house styles, close editing for content accuracy and presentation, vetting and collating feedback from teachers and the teaching leadership team;
• conducting administrative and project management duties and obligations responsibly as part of overall curriculum development and management.

To ensure that the curriculum serves the purposes of TLL’s classroom and teaching contexts, the scope of work may also include teaching responsibilities, especially for specialists with little or no previous work experience in education.

Necessary qualifications and attributes:

• A good university degree in Mathematics or related subject/discipline.
• Good working knowledge of the current Singapore MOE education approaches, with practical experience in curriculum and/or education a bonus.
• High level of professional integrity and good work ethic, with a passion for education.
• Creative, dynamic, and innovative.
• Team player, with effective interpersonal and communication skills.
• A self-starter, open to feedback and willing to take on new challenges.
• Flexible, able to manage change and ambiguity well and able to work under tight deadlines.
• Careful, meticulous, with an eye for detail.
• Well-organised, methodical with strong time-management abilities to manage multiple tasks and teams.
• Excellent language skills, with a love of reading, research and writing.
• Highly proficient in Microsoft Office (including inputting equations and drawing of diagrams), and adept in learning new educational tools and software where necessary.

Job Scope:

• Procurement related admin work, vendor creation, stationery store management, liaise with users and vendors for stock in and stock out.
• Manage the Procurement of common items used by the organisation , from sourcing till goods receiving.
• Assisting or guiding users on simple enquiries, monthly report generation.

Requirements:

• A Level or Diploma in Procurement & Supply, Business Administration or equivalent.
• At least 1 year of working experience in data entry and administration.
• Experience in supply chain or procurement related work is added advantage.
• Knowledge of any procurement system would be preferred.

Skills:

• Proficient in Microsoft Office.
• Problem-solving skills.

Personal Attributes:

• Responsible and independent.
• Good interpersonal and communication skills.
• A Good team player, courteous towards customers, diligent at work, has a pleasant disposition and always willing to learn and pick up new skills.
• Resourceful, analytical & meticulous.
• A result committed and customer orientated person.

Highlight

• Lunch will be provided
• Annual Leave/Medical/Bonus
• 5.5-days work week
• Flexible Off Days
• On-job training will be provided
• Salary negotiable

Responsibilities:

• Provide administrative support.
• Perform book-keeping.
• Responsible for handling petty cash.
• Update database record.
• Perform data-entry.
• Ad-hoc assignments as assigned and required.

Requirements:

• Diploma in Accounting, Business, Finance or related field.
• Proficient in Microsoft Office Suite.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Ability to work collaboratively in a team-oriented environment.

About the Company

Deutsche Telekom Global Business Singapore Pte Ltd is the international B2B division of Deutsche Telekom. We are addressing the network and connectivity requirements of globally operating companies through the design, implementation, and management of secure custom-designed solutions and related managed services ‒ whether it's SD-WAN, LAN infrastructure, Unified Communication & Collaboration, or Security (including SASE).

We help our customers build future-proof foundations for their digitalization strategies. Through a consultative and vendor-agnostic approach ‒ backed by the most comprehensive partner ecosystem in the industry ‒ we ensure that our end-to-end solutions perfectly match our customers' business needs, providing them with the flexibility to grow. With decades of experience, we know how to operate networks and deliver connectivity globally.

About the Job

We are looking for an Account and Service Delivery Manager with strong customer service orientation, drive and passion to help enterprise customers achieve their digital transformation goals.

You will help to establish Deutsche Telekom as a critical business partner, building a sustainable reputation around our solutions and in the way we do business and drive our growth in the Asia region. This business-critical role develops corporate relationships, drives growth opportunities and delivers positive outcomes for our customers and organisation. It will also significantly contribute and influence the overall sales strategy to succeed in Asia.

This is a great opportunity for a high achieving individual with the ambition and talent to grow their career within a leading global telecommunications company.

What will be your responsibilities:

· Strategically developing sales and account strategies for new key accounts and Global accounts;

· Steering the preparation of quotations and assuming responsibility for the entire sales cycle, from needs analysis through to steering after sales activities;

· Negotiating and concluding contracts at top management level;

· Strategically improving customer relationships; preparing for and following up on interactions with customers;

· Planning and carrying out measures to support, retain, and win back customers;

· Coordinating project/sales teams and functional units;

· Actively advising customers on and selling products, services, and complex, client-oriented solutions;

· Acting as a point of contact for the top management level regarding all contract- and product-related issues.

· Ensuring the entire service delivery process the best possible use and performance of the system for the customer; managing the entire life cycle of a service;

Highlighting the delivery performance in terms of professionality, quality, and costs, and agreeing quality and efficiency improvement measures;

· Taking account of additional legal, regulatory, country specific security-relevant requirements;

· Assuming responsibility for performing and complying with service level agreements through continuous monitoring of the KPIs and for initiating corrective actions;

· Holding SLA review meetings with customers on a regular basis;

· Acting as lead incident, lead problem, and escalation manager; Coordinating solutions to problems and settling disputes with relevant functional units;

· Assuming responsibility for conducting performance discussions with service providers and deriving measures to improve performance;

· Preparing service provider reviews by analyzing reports and devising templates, reports, and concept proposals.

· Managing complex projects;

· Any other tasks as assigned.

Profile of candidate

• Track record of managing global client relationships with identified opportunities for upselling and cross-selling;
• Strong understanding of TC services (SD WAN, SASE, Unified Communication & Collaboration, IPVN and other telecommunication products & Solutions) and in optimizing service delivery processes for efficient and effectiveness
• Excellent verbal and written communication to facilitate clear interactions with clients, partners and functional groups
• Proficient in prioritizing tasks to meet deadlines and service level agreements
• Flexible in responding to changing client demands and unexpected challenges
• Strong skills in managing and resolving conflicts that may arise during service delivery
• Team player, able to work effectively cross functionally with senior management and with local and cross border team members
• Excellent presentation and negotiation skills.
• Strong desire to win.

Other Requirements:

• Account Management and Service Delivery experience of minimum 10 years
• Preferably a varsity degree in engineering, business or economics
• Mandatory skills:
• Master Project Management (PMP/PMI)
  • ITIL4 Foundation

Job Description:

• Handle all customer service-related matters at the counter
• Provide excellent customer service, attend to tenant and shopper enquiries and feedbacks
• Promote loyalty program and related activities
• Assist in voucher sales, mall redemptions, reward program and any other marketing activations as required
• Support Marcom in promotional activities, events and loyalty program as required
• Administrative duties and any other ad-hoc duties as assigned

Requirement:

• Min GCE N Level qualification
• Min 1 year of working experience in relevant customer service role/ hospitality industry
• Proficient in MS Office Word, Excel will be an added advantage
• Fluent in English
• Customer-oriented with good communication and interpersonal skills
• Able to work in fast paced environment and has passion for service excellence
• Able to work rotating shift, weekends & Public Holidays

6 working days (5 working days followed by 1 rest day)

2 rotating shifts (10am to 6pm / 2pm to 10pm)

For interested applicant, kindly indicate your notice period and expected salary in your resume.

Customer Relationship Establishment & Business Opportunity Expansion
•Proactively gain insights into key industries in the country/region/market, identify key/potential customers, and be able to proactively find key decision-making chains and identify customers' actual needs.
•Use customer's language to start conversations, gain customer trust, mining product and technology needs, and form effective business opportunities.
•Carry out Secondary Development for existing customers, provide customers with experience upgrades in services, operational cooperation and other aspects, and promote resource expansion.
•Regularly contact existing and potential customers to keep abreast of key information such as customers' business plans and budgets, supplier status, organizational structure, and technical environment.
•Identify customers decision-making chains, maintain relationships with key decision-making points, and establish long-term operational and technical relationships with customers.

Product & Technological Value Delivery
•Based on the understanding of the customer's industry and business background, help the customer to understand the technical value of Alibaba Cloud's products such as Apsara Stack, seven major products, AI/Intelligent Computing Service,etc.,as well as the differentiated competitive advantages relative to competing companies, so as to convey the positioning of Alibaba Cloud as the best partner.
•Independently explain the standard Alibaba Cloud product solutions to customers; or with the support of SA, independently explain the solutions matching the customer's business scenarios to customers, and clearly communicate the competitiveness of Alibaba Cloud product solutions and the business value that can be created for customers.

Decision-Making Promotion & Business Opportunity Conversion
•Promote the customer to make quick decisions to adopt and continuously use Alibaba Cloud products and technology solutions through effective resource integration and operation, create value for customers continuosly.
•Through the use of a series of sales strategies, such as communication and influence, business offer, etc., to convert business opportunities, achieve results, and realize a win-win situation with customers.
•Reverse drive internal solutions to problems encountered in customer usage that impact the customer experience, drive improvements to internal product solutions and process system.

Business Support
•Provide customers with full lifecycle support, integrate all resources to ensure project landing, detect and resolve of product usage problems.
•Promote rapid iteration of Alibaba Cloud products on the customer-end,and support customers to achieve technical goals.

EA License 21C0430

A Dreamworks Company Pte Ltd

EA Personnel R1988532

• Together with the Project Team, to be responsible for successful delivery of assigned projects.
• Assist the site project team and facilitate their ability to complete the project on time.
• Assist and coordinate our site teams and sub-contractors to ensure works are carried out as per schedule and in good quality.
• Assist the Team in Project Management to achieve smooth project implementation and completion.
• Assist in the Project Costing and re-engineering to increase project profit margin, preparation of monthly progress claim and expenditure budget control.
• In-charge of project administration, documentations and reports etc. for the project.
• Assist the site project team in the selection of equipments & procurement of materials for the project.
• Involve in technical discussion, progress meeting with client, M& E consultant and main or sub-contractors.
• Assist the Safety Coordinator / Safety Officer in the planning, assessment and implementation.
• Support in acquiring new opportunities – Tenders and Business Development
• Performs other duties as assigned.

Requirements:

• NTC/Diploma in Engineering (Electrical)
• Min. 1years relevant experience at local construction site.
• Able to communicate effectively with all levels of people and possess leadership quality.
• Self initiative, out spoken, passionate and independent is an advantage
• Able to communicate well in English and Mandarin.
• Proficiency in Microsoft Office and Project softwares, knowledge in AutoCad/Revit is an advantage
• Motivated, responsible with positive attitude and able to work under pressure and stress.
• This position requires the successful candidate to be onsite at times.

Overall supervision of assigned projects, to ensure timely completion of projects, within the approved budgets set by the Project Manager and the management.

Plan and prepare all project micro and/or master program with indication of Critical Path to complete assigned projects in a timely manner.

To liaise with all subcontractors, consultants and owners on project matters and to resolve all technical discrepancies and site issues.

To supervise and ensure that acceptable workmanship and quality of projects are obtained to the management and consultants’ approval.

To attend, prepare and report on project progress, milestones and targets during meetings.

To organise and to chair regular site meetings with subcontractors, NSCs and suppliers.

Any other adhoc projects and duties as assigned by management.

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres with presence in Singapore, Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics and healthcare chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the maximum potential.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills

The suitable candidates can expect the following attractive benefits package:

- An attractive Salary Package and 5 work days per week, work Tues to Sat and off on Sun and Mon, with normal office working hours.

- Comprehensive on job training and professional guidance provided. Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Job Description

· Handles daily administrative clinic work, tally and check on daily reports.

· Responsible for daily check on stock usage and patch recording or data entry of any differences.

· Responsible for daily check on machine condition and locations.

· Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.

· Check-in customers, record the visits and update customer information on internal database.

· Attend to customers’ enquiries and provide excellent customer service.

· Assist consultants to prepare the sales documents and consent annex.

· Handles booking of appointments, sending appointment reminders via WhatsApp

Requirement

· Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.

· 2 years of relevant experience preferably from service / hospitality / healthcare / retail industry.

· Good English verbal and written communication skills.

· Proficient in English communication and writing.

· Ability to read, write, and converse in Chinese will be an added advantage as liaising with Chinese customers.

· Able to handle English and Mandarin speaking customers with proven Customer Service ability.

· An organized person and systematic thinker.

· Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

· Proficient in IT systems.

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture. It only takes 3 to 4 minutes to complete:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres with presence in Singapore, Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics and healthcare chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the maximum potential.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills

The suitable candidates can expect the following attractive benefits package:

- An attractive Salary Package and 5 work days per week, Mon to Fri 9am - 6pm

- Comprehensive on job training and professional guidance provided. Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Job Description

· Handles daily administrative clinic work, tally and check on daily reports.

· Responsible for daily check on stock usage and patch recording or data entry of any differences.

· Responsible for daily check on machine condition and locations.

· Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.

· Check-in customers, record the visits and update customer information on internal database.

· Attend to customers’ enquiries and provide excellent customer service.

· Assist consultants to prepare the sales documents and consent annex.

· Handles booking of appointments, sending appointment reminders via WhatsApp

Requirement

· Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.

· 2 years of relevant experience preferably from service / hospitality / healthcare / retail industry.

· Good English verbal and written communication skills. Able to handle English and Mandarin speaking customers with proven Customer Service ability.

· An organized person and systematic thinker.

· Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

· Proficient in IT systems.

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture. It only takes 3 to 4 minutes to complete:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.