Are you looking for an exciting opportunity to join a dynamic team in a fast paced and challenging area? This is a unique opportunity for you to join Private Bank Credit Middle Office as a Project Associate where you will focus on the development, implementation and on-going support of Platform Modernization programs that build scalability to support Business growth, through designing and implementing efficient Operations processes, and redefine how Technology and systems can be leverage for the future Operations landscape .

As a Project Associate within the Credit Middle Office team, you will be responsible for the development, execution, and continuous support of strategic programs that cater to Business, Platform, and Regulatory requirements. Your role will involve conducting detailed analyses, formulating feasibility plans, and coordinating the delivery of results across various teams and departments. You will manage and report on progress using project plans and other reporting tools, and spearhead the implementation of business solutions and change management initiatives. The projects you handle will vary in size and duration, and will consistently aim at key objectives such as risk mitigation, process efficiency, technology enablement, and business development. As an Associate, you are expected to seamlessly integrate into our Credit Middle Office Team.

Job Responsibilities

• Drive project deliverables. Design, develop and establish key reporting standards. Consistently follow up on requests, tasks and assignments

• Own, deliver and execute tasks in a timely manner, manage and meet deadlines. Effectively prioritize workload and keep others informed of progress

• Update correctly and consistently the project reporting and documentation. Demonstrate attention to detail and consistently produce quality work

• Understand the project subject matter and context, including regulatory environment

• Take initiative in proposing solutions and “thinking outside of the box”, consider impact across business. Collect information proactively and re-evaluate solutions

• Contribute in meaningful and appropriate ways to meetings or calls. Chairing calls with various stakeholders (including but not limited to Legal, Lenders, Credit Risk) across different regions and drive agendas independently. Clear, concise and confident written and oral communications. Make results of own analysis understandable, enabling others to accept and buy-in to conclusions

• Build network and understanding in and outside of the Credit Middle Office team, across geographies

• Demonstrate a commitment to acquiring new knowledge and skills; seek to continuously improve standards of work, address opportunities for development

Required Qualifications, Skills And Capabilities

• Bachelor’s degree in any discipline

• Minimum 4 years of experience on business side project management & execution experience in highly complex Financial Institution and/or Management Consulting firm.

• Ability to learn and pick up new skills

• Dynamic, independent team player and self-starter who possesses strong interpersonal and communication skills in delivering exceptional client experience to multiple stakeholders at all levels of seniority to meet strict timelines and operate with strong sense of ownership and urgency in a demanding and unpredictable environment.

• Detail-oriented and highly organized with strong proficiency and knowledge in digital tools such as Excel, Word & PowerPoint , JIRA, LLMs and Dashboarding

• Ability to think strategically, investigate and understand complex issues, problem solve and offer creative solutions and operate autonomously in a fast-paced environment

• Comfortable to work across different geography, time-zones and functions as there are coverage into APAC and EMEA regions and/or stakeholders

Preferred Qualifications, Skills And Capabilities

• Credit Middle Office experience or knowledge of Credit Risk within the Private Banking space

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=123526d7d0299e5e205bd02a5779b82d

• Oversee the daily operations of outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve outlet’s goals
• Ensure good and prompt service to satisfy customers' needs
• Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory controls
• Train and retain outlet staff
• Manpower recruitment and scheduling to achieve optimal productivity
• Monitor inventory levels and replenish stock when needed
• Analyse and resolve problems in a timely and accurate manner
• Regular review to improve cleaning standards, food safety and sanitation
• Perform any duties which may be assigned from time to time from superior

Requirements:

• Able to multitask and perform in fast paced working environment
• Strong leadership quality with excellent analytical and decision-making skills
• Good communication in verbal and written skills
• Able to work shift hours, weekends and Public Holiday (6 days a week)

Job Description :-

Provide effective leadership to the food and beverage team to ensure targets are met

Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

Meet and greet customers and organise table reservations

Advise customers on menu and beverage choice

Maintain high standards of quality control, hygiene, and health and safety

Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Requirement :-

Have good product knowledge on food items

Knowledge of cost/inventory management would be an added advantage

Candidate must have basic PC-literacy

Strict sense of hygiene and safety standards

Excellent organizational skills

Ability to thrive in a challenging environment

Strong public relations skills

Excellent interpersonal & communication skills

Candidate must be a strong leader & team player

Exceptional communication skills and the leadership capability to create a winning team

• Position : Finance/Accounts Manager (Planning/Analysis/Reporting/Treasury Management)
• Location : Sin Ming Drive
• Working hours : Monday - Friday 9am - 6pm
• Salary (commensurate with experience) : Up to $6500 + AWS + Performance Bonus + 14 Days Annual Leave
• Duration : Permanent
• Industry : Automotive/Automobile

Main Responsibilities:

• Financial Planning and Analysis: Develop and manage strategic financial planning for the group, including forecasts and budgets; conduct financial analysis to identify trends, variances and opportunities for improvement; expenses, and provide insights and recommendations based on financial data to support strategic planning
• Financial Reporting: Focus on daily and month-end accounting to determine results, prepare and present full set of financial reports, including profit and loss
• statements, balance sheets, and cash flow statements on a consolidated basis; ensure compliance with accounting standards, regulations and company policies; coordinate with external auditors to facilitate audits and ensure timely completion
• Treasury Management - Develop and implement financial strategies to optimize the company’s financial performance. Monitor and forecast cash flow requirements, manage working capital, and optimize cost-efficiency.
• Stakeholder Communication: Collaborating with various stakeholders across the organisation to ensure finance processes are running efficiently. Managing various financial topics and providing ad-hoc support to the finance and new business teams

Requirements:

• Degree in Accountancy, ACCA/CPA
• Min. 5 years of relevant work experience in a similar role, with at least 2 years in a managerial capacity
• Good knowledge of Singapore Financial Reporting Standards, corporate tax and GST rules
• Bilingual in English and Mandarin to converse with Mandarin speaking associates

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Possess a deep understanding of network protocols, risk management, security standards, and regulatory compliance.
• Analyze network traffic patterns, identify bottlenecks, and track performance to proactively address issues and optimize network efficiency.
• Actively participate in network audits and collaborate with stakeholders to ensure the Bank's APAC network adheres to bank rules and regulatory guidelines.
• Establish and enforce network operational procedures, supervise the Network Operations team, review KPIs, and ensure SLAs are met.
• Manage vendors and service providers, including MSAs and SAs, to optimize service reliability and cost-efficiency.
• Coordinate with cross-functional teams on network planning and service-related matters, such as DR drills, third-party risk management, asset management, lifecycle management, privilege access management, and patch management.
• Oversee the design and architecture of the network to ensure scalability, reliability, and security.
• Possess a strong understanding of network budget planning, including Capex and Opex.
• Develop and maintain network performance reports for management review.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field with at least 5 years of experience as a Network Operations Lead or Senior Network Engineer.
• Minimum of 8-10 years of experience in network planning, design, and implementation.
• CCNP/CCDP, ITIL, or equivalent certifications. CCIE certification is preferred.
• In-depth knowledge of network protocols, risk management, security standards, and regulatory compliance.
• Proven hands-on experience in network deployment for large enterprises and data centers.
• In-depth knowledge of IP routing, switching, BGP, OSPF, SD-WAN, QoS, and VPC.
• Proficient with Cisco, Fortinet, Checkpoint, F5, or equivalent network devices.
• Proven ability to work effectively with cross-functional teams.
• Prior experience in the banking or financial industry is advantageous.
• In-depth knowledge of IP routing, switching, BGP, OSPF, SD-WAN, QoS, and VPC.
• Strong technical writing and documentation skills.
• Excellent written and verbal communication skills, capable of presenting to both technical and non-technical audiences.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24981

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Job Description & Requirements

To supervise the overall performance of food service facility and kitchen operations

To oversee inventory control, ordering, food sanitation and quality contract of food products

To lead and motivate employees effectively through implementation of in-house training and incentives plans, resulting in increased productivity levels and employee satisfaction

To resolve guest concerns and complaints in order to maintain the postive atmosphere

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

RESPONSIBILITIES & EXPECTATIONS

· Ensure high levels of customer satisfaction through excellent sales service.

· Maintain store condition and visual merchandising standards.

· Assist customers in enquires.

· Ensuring stock levels are well maintained.

· Assume full P&L responsibilities for all aspects of the restaurant operations to achieve sales performance,

bottom line and strategic objectives.

· Plan promotional and brand management activities.

· Researching and identifying growth opportunities.

· Oversee overall manpower planning and ensure adequate manpower deployment.

· Ensure good inventory and order management.

· Ad-hoc duties as assigned.

REQUIREMENTS:

· At least 2 Year(s) of experience within the F&B industry, with at least 3 years of experience of leadership

capabilities.

· Bilingual.

· Strong Sales and Customer Service orientation.

· Strong people management skills, with the ability to engage all functions.

· Team Player with strong leadership qualities.

· Willing to learn and take on new challenges.

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Job description

Our client is one of Singapore’s civil contracting firm which has a strong construction portfolio in public sector projects. Due to new project, they are looking for Project Engineer / Senior Project Engineer to manage a large scale construction project (>$500 million SGD project value).

Job Description:

• Overseeing implementation and construction activities of the project
• Responsible for coordinating and supervising subcontractor’s works in accordance to the timeline and adhere to the quality standard of the projects
• Site supervision and off-site meeting regarding to the technical issue
• Prepare and update all site reports and monitor progress of the project
• Perform risk management and ensuring safe execution of projects

Requirements:

• Min Bachelor’s Degree in Civil Engineering
• Min 5 years of construction project management experience
• Demonstrates strong technical competence and excellent time management skills
• Confident individual with excellent interpersonal skills in leading a team

For a confidential discussion please write to [email protected]

To view more roles within; construction, real estate, engineering, architecture or renewables, please visit our website: www.archerrecruitment.com, contact one of our specialist consultants http://archerrecruitment.com/about/our-people/ and/or 'follow' our LinkedIn page for regular industry updates.

We appreciate every application, however, due to a high volume of applicants, only shortlisted candidates will be contacted.

EA Licence No: 17C8952 | R2197282

Job Description & Requirements

To supervise the overall performance of food service facility and kitchen operations

To oversee inventory control, ordering, food sanitation and quality contract of food products

To lead and motivate employees effectively through implementation of in-house training and incentives plans, resulting in increased productivity levels and employee satisfaction

To resolve guest concerns and complaints in order to maintain the postive atmosphere

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Job Description & Requirements

To supervise the overall performance of food service facility and kitchen operations

To oversee inventory control, ordering, food sanitation and quality contract of food products

To lead and motivate employees effectively through implementation of in-house training and incentives plans, resulting in increased productivity levels and employee satisfaction

To resolve guest concerns and complaints in order to maintain the postive atmosphere

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

What is the role about: The candidate will have the opportunity to be a part of the Investment Product Team as we embark on a transformation journey.

The duties and responsibilities would be to provide assistance/support to product managers to better run day to day business related tasks

Key Deliverable needed from the candidate:

1. Business momentum tracking:

• Financial results seen daily

• Sales and channel dashboards

• Incentive reports

• Client campaign reports

• Adhoc data extraction

2. Content and Information maintenance:

• Investment performance and Market monitor updates

• Training support for Front office colleagues

• Internal and external website updates

3. Business Support:

• Bond and Equity availability list and blotters

• Trail income reconciliation tasks

• Billing claims to be raised to external parties

• Assistance on running internal and external client events to promote Investment solutions

• Perform competitor analysis

• Any other data related requirement

Skill set and attitude required:

• Good at excel and data understanding – must have intermediate. Advanced MS office skills

(Excel, VBA, word, Powerpoint)

• Able to automate tasks to achieve efficiency on execution

• Willing to learn fast and adapt/ contribute to a wide range of product solutions

• Self-motivated team players and enjoy working in a fast-paced environment

• Have excellent interpersonal and communication skills

• MS Office Skills (Excel, Words, PowerPoint) is required

• Meticulous individual

• Take the work assigned to him/ her seriously

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Description & Requirements

To supervise the overall performance of food service facility and kitchen operations

To oversee inventory control, ordering, food sanitation and quality contract of food products

To lead and motivate employees effectively through implementation of in-house training and incentives plans, resulting in increased productivity levels and employee satisfaction

To resolve guest concerns and complaints in order to maintain the postive atmosphere

Job Description & Requirements

To supervise the overall performance of food service facility and kitchen operations

To oversee inventory control, ordering, food sanitation and quality contract of food products

To lead and motivate employees effectively through implementation of in-house training and incentives plans, resulting in increased productivity levels and employee satisfaction

To resolve guest concerns and complaints in order to maintain the postive atmosphere

Responsibilities:

• Supervise the entire order processing workflow to ensure timely and accurate fulfillment of customer orders.
• Address customer inquiries, complaints, and escalations promptly with a professional, solutions-focused approach.
• Track and monitor delivery progress, providing customers with regular updates and addressing any delays effectively.
• Manage backorders, ensuring efficient resolution and clear communication with customers.
• Review and approve customer claims and credit memos within the SAP system.
• Collaborate with warehouse and logistics teams to manage outbound order volumes and deliver accurate forecasts for budgeting and manpower planning.
• Facilitate regular meetings with customers, internal staff, and cross-departmental teams to build strong relationships and address any concerns.
• Monitor and follow up on overdue payments, ensuring timely resolution while maintaining positive customer relationships.
• Travel as needed to meet with suppliers for business discussions and relationship management.
• Ensure adherence to Security Export Control regulations, including conducting customer and end-user screenings when required.
• Prepare annual sales forecasts, with quarterly revisions based on actual performance and market trends.
• Analyze monthly sales expectations, identify variances, and determine factors influencing sales trends and volume.
• Develop and present monthly KPI reports for management, highlighting accomplishments, challenges, and areas for improvement.
• Establish departmental objectives and define KPIs for team members, ensuring alignment with company goals.
• Approve staff leave requests through the system while maintaining adequate operational coverage.
• Conduct annual and semi-annual goal-setting sessions with staff, followed by performance appraisals.
• Undertake additional tasks and responsibilities as assigned by management.

Requirements:

• Diploma/ Degree in any fields
• At least 3 - 5 years of customer service, order management and delivery management
• Prior experience in managing a team
• Knowledge of SAP
• Proficient in Microsoft Excel including functions such as VLOOKUP, PivotTables, and IF functions

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Roles & Responsibilities:-

· Act as the main technical adviser on a construction site for subcontractors, craftspeople, and operatives & junior Engineers.

· Responsible for checking/advise of plans, drawings, and quantities for accuracy of calculations of area are followed correctly.

· Responsible to ensure that all materials used, and work performed are in accordance with the specifications & budget.

· Responsible for work progress timescales. (In charge area)

· Supervising of project crews.

· Coordination with consultant traffic team for timely submission and obtaining approval of temporary and permanent traffic diversion plan.

· Coordination work with authorities, clients and QP.

· Coordination with LTA term contractors (traffic light and street lighting).

· Ensure safety, health & security of the in-charge area.

· Assist in preparation of Approve-In-Principle (AIP), Preliminary, pre-final and final submission drawings with consultant for LTA, NPARKS, PUB and BCA submissions.

· Attending and preparing minutes for meeting with clients, consultant and technical agencies such as NPARKS, PUB, HDB, URA and etc

· Liaise and coordinate with interfacing contractors on traffic diversion matters.

· Assist in planning and execution of works

· Review method statement for various construction works and traffic diversion and traffic control plan for submission to LTA.

· Take part in briefing with sub-contractors on the technical

· Deal with arborist on site works to meet NPARKS requirement

Qualifications and Education Requirements

· Minimum 10 years of working experience in road alignment design and traffic engineering after tertiary education. Shall be well versed and have experience in LTA’s design standards.

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

• Execute the project to specifications, budget and time scale.
• Establish and/or approve project objectives in conjunction with the Director.
• Co-ordinate with other departments on issues relating to the project.
• Liaise and co-ordinate with the Client / Engineer and their representatives on issues affecting the project.
• Identify training needs of project staff and arrange to provide appropriate training including training at site.
• Review material quotations and subcontract quotations.
• Approve material requisitions for the project within his limits of authority.
• Review all variations and claim submissions.
• Ensure all quality system documentation required including Project Management Plan, Project Quality Plan and associated method statements, Work Procedures and Inspection & Test Plans are prepared.
• Approve the Project Management Plan, Project Quality Manual and other project specific documented procedures.
• Chair the Project Quality System Review meetings as required.
• Appoint staff to be responsible for control of documents and records, control of inspection, measuring and test equipment and control of temporary works design and construction.
• Ensure that are activities are carried out to the highest HSE & Quality standards.
• Negotiate price, special conditions and addenda with all sub-contractors including nominated sub-contractors and vet sub-contract documents.
• Agree Final Accounts with sub-contractors and the Client in conjunction with the Director.
• Ensure those bonds, warranties and guarantees required are obtained and submitted and/or retained in accordance with the Contract requirements.
• Review and agree sub-contractors’ interim payment certificates against works completed

1. Receive training and perform duties in various sections of company’s operations such as Service Department, Kitchen Department, Supporting Function Department etc;

2. Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;

3. Learn from experienced employees to acquire information about methods, procedures, and standards required to perform and excel in your training;

4. Progressively master the skills to run restaurant operations.

5. Acknowledge and achieve performance goals and objectives defined by management.

6. Consistently monitor individual performance and progression with your superior and management.

7. Upon completion of all basic training, set new goals and objectives with the management for your progression in the company.

8. Provide support as needed in various departments;

9. Perform ad-hoc duties as assigned by your superior.

• If applicants with (any one of the following criteria education will be an added advantage ):

1.Graduated from a university ranked in the top 100 of QS/US News list
2.Undergraduate or higher education from a top 10 university in the location
3.Candidates who Achieve English IELTS 7.0 or TOEFL 100 and able to communicate in Chinese. As oversea assignment will be assigned; (in order to handle queries, concerns and feedback from other language speaking counterparts regarding the training and other restaurant operation-related matters.)

• Successful applicants will have the opportunity to assign assignments at overseas branches.

As a management executive, you will be trained to understand and run new and existing store ;

- Front end operations

- Back end operations

- Manpower management

- Training and advise

- Cost budgeting

- Stock control

- Quality control

- Marketing planning

- Customer service

- Work place safety

- Show responsive and initiative

- Pro- active and willingness to learn

- Good Inter-personal skills

- Display leadership qualities

- Display Creative ideas

- Full Time Positions

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information