Job Title: Business Analyst

Polytechnic/Uni Fresh Graduates welcome to apply.

Junior Business Analyst/Operations Executive.

Job Description

Job Responsibilities

• To establish a satisfactory on-going business relationship with clients
• To adhere to timeline and deliverables set by Project Manager for each project
• To gather project/ specific module requirements for a project
• To analyse and provide feedback to client on feasibility of requirements
• To write detailed Functional Specifications to document client requirements and get sign off on Functional Specifications
• To convey clients’ requirements to developers clearly
• To manage a group of developers in timeline and resource commitment to deliverables
• To prepare project/specific module status report on a weekly and monthly basis to Project Manager
• To test sample data-sets to check that output from the program works as intended
• To conduct UAT with clients and record UAT results sign off
• To ensure requirement is implemented in Production
• To understand System implementation on main functions available
• To prepare training material and conduct client training on project/ specific modules, as necessary

Job Requirements

• Degree or Diploma in Computing, Information Systems or related discipline with an emphasis in information systems or technology
• Experience in Government Projects or MNC Projects will be an added advantage
• At least 2 years' working experience in related field and preferably with project management skills
• Self-driven individual and able to work in a matrix organization
• Creative and possess strong analytical and product management skills, including a thorough understanding of how to interpret customers' business needs and translate them into application and operational requirements.
• Attention to details, tenacity and patience and able to work under pressure
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
• Focus on team KPI

Key Responsibilities:

• Collaborate with business users to validate requirements using use cases during the prototyping phase.
• Conduct activities such as interviews, workshops, document reviews, and shadowing to refine requirements.
• Plan and prepare for system implementation tasks, including Target Operating Model (TOM) development and Business Requirements Document (BRD) creation.
• Monitor user task progress, address issues and risks, and provide resolution support.
• Provide local insights and feedback to project planning efforts in coordination with the Area Project Manager (PM).
• Report regional progress, challenges, and successes to Business Analyst (BA) leads.

Qualifications:

• Bachelor’s degree in any relevant field.
• Experience on either:
• 1.Hands-on experience with package system implementation, particularly Flexcube or Duco.
• 2.Data Governance. Data Mapping.Experience with AI Utilitization. Hands on experience in MS Access, Excel, Marcos and UIPath (RPA)
• Expertise in customer master data, customer report distribution, reconciliation, and related processes.
• Core Banking experience is a MUST
• A minimum of 5 years experience in creating Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Proven track record of successful project implementation, ideally in large-scale projects.
• Willingness to travel within the APAC region to collaborate with Middle- and Back-Office teams.
• Attention to detail with the ability to produce precise and comprehensive docume

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.

Responsibilities

• Write detailed specifications/User Stories in line with the list of requirements provided by business
• Liaise with business for clarification and understanding of requirements
• Analyze functional impacts considering technical constraints with technical lead’s help
• Explain and Work closely with the developers for the implementation of change/evolutions
• Create tests and define tests strategy in coordination with others Business Analysts
• Conduct continuous testing in development environment for development monitoring
• 3rd level support work on request escalated from level 2
• Reproduce, make first analysis and investigate verifying data on DB or GUI
• Analyze and/or solve functional problems in coordination with developers
• Participate in production follow-up meetings with user to answer concerns and gather feedbacks

Qualifications

• At least 6 years of IT business analyst experience
• Strong hands-on testing experience (writing, executing and monitoring tests)
• Strong analytic skills
• Excellent communication skills (verbal and written in English)
• Proactive and result oriented
• Strong sense of commitment
• Knowledge of all phases of IT software development and implementation life cycle
• Capable to effectively interact with technical team
• Team spirit - Like to explain and share knowledge
• Proactive with continuous improvement mindset
• Hands-on experience in SQL
• Jira XRAY knowledge
• Only Singaporeans

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Responsibilities

· Requirements Analysis & Elicitation

· Responsible to identify and define detailed functional specifications based on the business requirements document

· Analyze and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation

· Monitor and manage risks /issues related to requirements and scope-creep

· Team Collaboration

· Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements.

· Assist in translating business requirements into test scenarios.

· Facilitate / provide “Train-the-Trainer” on application enhancements

· Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)

· Testing & Scope Management

· Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

· Perform impact assessment and estimation for Project Change Request

· Good knowledge in financial services policies, procedures, products and industry practices.

· Strong negotiation skills

· Good team player with excellent interpersonal and communication skills

· Strong working knowledge of relevant applications and development life cycles

Requirements

Mandatory is:

• Experience in Business Analysis. 8-10 years
• Experience in Digital Channels and in transaction banking. 5 years+
• Understanding of Technology but no need to have coding experience
• Capturing , analyzing and eliciting business Requirements: Elaborating JIRA stories
• Agile product development experience

Nice to have is:

• Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong (regulatory too)
• Knowledge of features offered by competitors such as DBS / Citibank etc
• Knowledge of Technology trends eg. how does a digital bank approach digital channels
• API /SWIFT experience

Responsibilities

• Follow Business Analysis best practices and Engagement of Stakeholders across Front-to-Back functions.
• Is responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Manage the requirements and provide design options for the solutions available and guide the team.
• Evaluate of alternative IT solutions and provide appropriate recommendations.
• Provide domain expertise with the strong understanding of all cross border payments processing knowledge to help define a viable business solution, working with the key business sponsors in payment engine.
• Ensure that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project deadlines resulting from change requests, adhoc projects, or technology issues.
• Coordinate with various user groups and interface teams and getting them on board as interface services for various financial services.
• Manage stakeholders, risks, issues, quality, and project controls.

Qualifications

• At least 10+ years of hands-on experience in payment systems and good understanding of payments domain.
• Strong knowledge on Domestic payment systems (RTGS) and Cross-border payments (MT and MX – CBPR+)
• Good understanding of overall end-to-end cash management ecosystem
• Hands-on experience in Payment Engine Implementations - In house payment engine or vendor payment systems.
• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytical and detail oriented in approach with excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytical skills
• Capable to effectively interact with technical team
• Strives to deliver the solution in the most effective and timely manner
• Hold a Bachelor’s /Master’s degree from a reputable university, and whilst not essential, subjects including computer science, electronics are a plus.

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Main responsibilities

• Analyse enhancement requests for the repo business and new products.
• Propose solutions in collaboration with Architects.
• Specifications, workload estimates, planning, test scenarios, release documentation.
• Coordinate user acceptance tests.
• Monthly releases, following the team’s milestones for analysis, coding and testing.
• Support the release roadmap in production.
• Application support, level 3 (expert).
• Troubleshoot and fix issues/bugs.
• Improve operational processes.
• Coach more junior team members as required.

Qualifications and Profile

• Minimum 5 years experience as a Calypso business analyst on Calypso back office.
• Experience on Calypso versions v14 to v17.
• In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting Framwork, Reconciliation features.
• Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.
• Experience with regulatory reporting HRF, NORIA, MMSR.
• Experience in interfacing Calypso with external systems.
• Hands-on experience in implementation projects.
• AGILE track record.
• Experience in implementing NR scenarios.
• Willing to do L3 Support if required.
• Willing to do On-call rotation with team mates to cover night and week-end support.
• Master’s degree in relevant specialties (IT, finance).
• Minimum 8 years working experience in relevant roles.

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

We're looking for a dynamic Part-Time Business Development Specialist to join our expanding team. This role offers a flexible schedule and the opportunity to make a significant impact in a growing company.

Responsibilities:

• Identify new business opportunities and potential clients.
• Develop and implement growth strategies to achieve sales targets.
• Build and maintain strong relationships with clients and partners.
• Collaborate with internal teams to optimize business processes.

Requirements:

• Proven experience in business development, sales, or related fields.
• Strong communication and negotiation skills.
• Ability to work independently and as part of a team.
• Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).

Why Join Us?

• Flexible working hours.
• Opportunity to grow and develop professionally.
• Competitive compensation package.

One North Consulting Pte Ltd; a Singapore based IT Services firm is currently hiring Senior Business Analyst with 4~7 years of experience as per details given below.

Interested Singapore Citizens / Singapore Permanent Residents can connect on email id - [email protected]

Job Description & Requirements: -

In this role, you will require in-depth understanding of business processes, and define the user cases / user story for applications. You will develop acceptance criteria to provide assurance for quality of the applications releases.

As part of this dynamic role, you will report to Lead Business Analyst, and work closely with business units and other IT teams.

Requirements:-

• Prior experience as a Business Analyst (4+ years) having in-depth understanding of the entire SDLC process
• 2+ years’ experience in the Insurance Domain would be preferred
• Prior experience in Software Development or knowledge of SDLC will be added advantage.
• Understand business process and define the business requirements in the form of use cases/user stories.
• Exposure to finance or actuarial concepts is advantageous.
• Experience with POS System will be advantageour.
• Able to create test plans, functional scenarios per requirements, carry out systems testing and assist with UATs
• Liaising and communicating with various stakeholders (application/tech teams, project team)
• End-to-End Software Delivery experience will be beneficial
• Experience and familiarity with platforms : Confluence, JIRA, MS OfficeSuite
• Create Test cases & test plan
• Provide & share knowledge to other team members

Roles & Responsibilities:-

• Managing Project initiatives
• Strong Business Analysis experience using Agile framework.
• Build Traceability matrix from Product Backlog and develop user stories for each Sprint.
• Manage the business, IT and the users.
• Passion for agile, strong collaboration skills and ability to work across multiple and diverse clients, internal projects and teams.
• Maintain Exceptional ability to drive delivery of software development projects, within a supportive and innovative culture.
• Provide end-user training

If interested, please email us your CV to [email protected]

Our client, one of Asia-Pacific’s leading organizations is looking for:

Business Analyst

Responsibilities:

• Visualization of the resource systems, files and filed information for creating internal/external reports.
• Data mapping of downstream systems.
• Monitor task progress of the user side, conduct issue & risk management, and provide support for solving them
• Provide Local insights and feedback to project planning with Area PM
• Other regular reporting such as regional progress, challenges and success to Area PM

Requirements:

• Understanding of downstream data flows for report creation
• Hands-on experience of using MS Access, Excel macro and UiPath (RPA)
• Experience of the implementation of information systems
• Experiences in bank industry as a bank employee, or experiences of service provision to bank industry as a consultant

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Business Analyst”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R1543982

ob Summary

We are looking for a motivated Business Analyst for a Multinational Corporation (MNC). The Analyst will play a crucial role in translating business requirements into technical specifications for solution design. This individual will be a someone who drives digital demand generation and innovation incubation.

Key Responsibilities

• Liaise with business stakeholders early in the product development process to capture business requirements as input into the digital solution design. Build and align the priority of functionalities to be developed within the product accordingly.
• Work closely with business stakeholders to establish business outcomes definitions and manage business requirements through product delivery to ensure business outcomes are met.
• Part of a scrum team and he/she will lead the sprint planning session by providing business goals and priorities.
• Align immediate business needs to longer term strategy system roadmap by working closely with Product Manager/Product Owner and key team members from other workstreams.
• Partner closely with QA testers and developers to ensure quality deliverables.
• Forge strong working relationship with business stakeholders to handle their new requests, operational issues or queries.

Key Qualifications

• Minimum 2- 4 years of experience as a Business Analyst.
• Strong analytical skills; be able to thoroughly understand + interpret customer business needs, translate them into application and operational requirements.
• Prior experience with marine operations and applications.
• Excellent interpersonal skills and able to interact with users at all levels

We regret to inform that only shortlisted candidates will be notified / contacted.

EA Registration No.: Melvin Chua Han Wei , R24123531

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

Position Summary:
We seek a highly motivated and detail-oriented Software Business Analyst to join our team. The successful candidate will act as a bridge between business stakeholders and the technical team, ensuring that software solutions meet business requirements and goals. The Software Business Analyst will be key in understanding business needs, analyzing processes, and developing functional specifications to drive successful project outcomes. Knowledge of Newgen Software platform, Case Manaement, Business Process automation and document management will be of great advantage

Key Responsibilities:

1. Requirements Gathering and Analysis: Collaborate with stakeholders to elicit, analyze, and document business requirements.
   Translate business needs into clear, detailed, actionable technical requirements or user stories.
   Ensure all requirements align with the strategic goals of the organization.
   
2. Process Mapping and Improvement: Analyze current business processes to identify areas of improvement.
   Design and document workflows, processes, and use cases to optimize efficiency.
   Work with stakeholders to implement changes that deliver measurable improvements.
   
3. Solution Development Support:Liaise between the development team and business stakeholders to ensure alignment on project goals.
   Assist in the creation of functional specifications, wireframes, and prototypes.
   Validate that the software meets business and user needs through testing and feedback sessions.
   
4. Testing and Quality Assurance: Develop and execute test cases to verify that system functionality aligns with requirements.
   Coordinate user acceptance testing (UAT) and gather feedback for system improvements.
   Ensure quality and consistency in software deliverables.
   
5. Stakeholder Communication and Management: Communicate project status, challenges, and risks to stakeholders and leadership.
   Manage expectations by providing realistic timelines and deliverable updates.
   Facilitate effective collaboration among cross-functional teams.
   
6. Documentation and Reporting: Maintain thorough and up-to-date documentation of business requirements, processes, and solutions.
   Prepare reports and presentations for stakeholders to illustrate findings, recommendations, and progress.
   

Qualifications and Skills:

• Education: Bachelor’s degree in Business Administration, Computer Science, Information Systems, or a related field.
• Experience: 4–6 years of experience as a Business Analyst in software development or a related domain.
  Experience with Agile, Scrum, or other project management methodologies is a plus.
  
• Technical Skills: Proficiency in tools such as JIRA, Confluence, or similar project management software.
  Familiarity with software development lifecycle (SDLC) processes.
  A basic understanding of programming, databases, or software architecture is advantageous.
  
• Soft Skills: Strong analytical and problem-solving skills.
  Excellent verbal and written communication skills.
  Ability to manage multiple tasks and prioritize effectively.
  Strong interpersonal skills to work collaboratively with diverse teams.
  

Requirements

• Experience of working on cross border payments processing system or Payment Engine. Hands-on experience in GPP payment engine
• End-to-End payments system knowledge with detailed insights on payment file format ISO20022 and SWIFT. Experience with payments field/value mapping and validations.
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Extensive knowledge on payment life-cycle (Client <> Clearing) for High Value, Payments. Also, experience on handling R-Msgs.
• Proficient in Functional & System Integration testing of banking and financial applications, User Acceptance Testing (UAT)
• Strong understanding of SDLC and Software Testing LifeCycle
• Break FSD & EPICs into developable stories for developers by creating linkage & traceability of requirements.
• Should have high experience in creating Cucumber test cases (gherkin) & working with developers in Behavior Driven Development (BDD).
• Functional automation of Test cases using SOAP UI / Selenium and other automation tools
• Should be experienced on Agile tools (Atlassian), BA tools (MS Word, Excel, MS Visio), QA tools and standard documents
• Ownership & requirements management: Create, Maintain & periodically update specifications documents.
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytical and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Capable to effectively interact with development & delivery teams, should have worked in cross-functional departments.
• Strives to deliver the solution in the most effective and timely manner
• The position requires a minimum of 7 years of relevant business analyst experience with banking IT systems

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Key Responsibilities:

• Collaborate with business users to validate requirements using use cases during the prototyping phase.
• Conduct activities such as interviews, workshops, document reviews, and shadowing to refine requirements.
• Plan and prepare for system implementation tasks, including Target Operating Model (TOM) development and Business Requirements Document (BRD) creation.
• Monitor user task progress, address issues and risks, and provide resolution support.
• Provide local insights and feedback to project planning efforts in coordination with the Area Project Manager (PM).
• Report regional progress, challenges, and successes to Business Analyst (BA) leads.

Qualifications:

• Bachelor’s degree in any relevant field.
• Experience on either:
• 1.Hands-on experience with package system implementation, particularly Flexcube or Duco.
• 2.Data Governance. Data Mapping.Experience with AI Utilitization. Hands on experience in MS Access, Excel, Marcos and UIPath (RPA)
• Expertise in customer master data, customer report distribution, reconciliation, and related processes.
• Core Banking experience is a MUST
• A minimum of 5 years experience in creating Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Proven track record of successful project implementation, ideally in large-scale projects.
• Willingness to travel within the APAC region to collaborate with Middle- and Back-Office teams.
• Attention to detail with the ability to produce precise and comprehensive docume

Title: Business Analyst

For quick response, please share your resume to [email protected] or WA at +65 92333815.

JD:

The successful candidate shall take on the role of a Data Governance Specialist and support RMG Data Steward on managing Data Quality, Data Discoverability, Data Ownership and Data Access, covering the following:
(i) facilitate alignment across cross-functional teams towards tangible data quality improvements
(ii) ensure issues raised in Data Issues Log in SG and overseas locations are properly followed up, status reported and resolved within expected timelines
(iii) define critical data attributes and data quality requirements

Job duties and responsibilities:
1. Host regular RMG Data Quality forums (including preparation of meeting materials) and represent RMG at Group level Data Issue meetings
2. Organize cross-department discussions to drive and resolve data issues
3. Work with RMG stakeholders to review and improve data quality monitoring reports and processes
4. Participate in data ownership discussion and follow-ups
5. Assist in review and setup of data access for users

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

• Experience in core banking system projects, including accounting systems and trade-related business knowledge.
• Willingness to travel within the APAC region.
• Strong problem-solving, communication, organizational, and analytical skills.

Specific Tasks

• UAT:Planning and executing UAT, including creating schedules, resolving issues, and validating test results.
  
• Migration:Hands-on migration planning and execution, with expertise in managing complex data.
  
• EUC/RPA/Tools:Proficiency in RPA tools (e.g., UiPath), MS Access, and Excel macros.
  
• User Support:Experience in training, business rehearsal, customer relations, and regulatory updates.
  

Qualifications

• Diploma/Bachelor’s in Computer Science, IT, or a related field.
• Ability to work independently and collaborate in a team.

Responsibilities:

• Collaborate with educational stakeholders (teachers, administrators, and students) to understand and document business needs and objectives.
• Translate these requirements into functional and technical specifications for IT teams.
• Analyze existing workflows, processes, and systems to identify inefficiencies.
• Propose technology-driven solutions to improve educational and administrative processes.
• Provide data-driven insights to help the institution achieve academic and operational goals.
• Create dashboards and reports for stakeholders using relevant tools.
• Oversee operations and enhancements.
• Conduct testing and documentation.
• Engage and support users effectively.
• Provide actionable insights and ensure data accuracy.
• Collaborate to ensure seamless system performance and updates.
• Evaluate and implement new systems.
• Support activities like data migration, training, and related processes.

Requirements

• Proficient in business process analysis, system thinking, and design concepts.
• Minimum of 2 years of experience as an IT Business Analyst, preferably in the education sector.
• Strong analytical skills with a solid understanding of systems and processes.
• Excellent oral and written communication skills for effective interaction with end users and vendors.
• Hands-on experience in Application Systems support and maintenance.
• Familiarity with SDLC, RDBMS, and SQL.

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Identifying business needs, analysing processes, recommend solutions to improve efficiency, productivity of a system functionality, subject matter expert

Provide Daily Production Support, including system defect analysis and functional and integration testing.

Mandatory skillsets:

Communication, Critical thinking problem solving, analytical, negotiation time management, data analysis & etc.

At least 2 years of knowledge on general insurance business process.

At least 2 years of working experience in general insurance policy admin system.

Business Analyst
Key Responsibilities

• Understand Business Needs:
  Partner with business teams to gather citizen/business requirements using human-centric, visual methods such as service journeys. Develop and present the appropriate business case.
• Requirement Analysis:
  Work with GovTech and project teams to create user stories, functional/technical specifications, and acceptance criteria.
• Technology Evaluation:
  Recommend suitable technologies aligned with GovTech’s technology directions (e.g., cloud-based solutions, enterprise architecture, SG Tech Stack) and modernization of legacy systems.
• Development Methodology:
  Identify and implement the appropriate development methodology (e.g., Agile, Waterfall) in an Outsourced, Co-Sourced, or In-house environment.
• Testing & Deployment:
  Plan, review, and conduct testing and data conversion to ensure specifications are met. Drive system or product readiness for smooth deployment, adoption, and operations.
• Continuous Improvement:
  Analyze the impact of requested changes, propose improvements, and address changing business needs. Collaborate with support teams to resolve technical issues during the Operations & Maintenance phase.

Experience and Skills Needed

• Educational Background:
  Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer/Electronics Engineering, or a related discipline.
• Work Experience:Minimum 3 years of experience for the Consultant role.
  Minimum 5 years of experience for the Senior Consultant role.
  Experience in at least one full software/product development cycle, preferably using Agile Methodology.
  
• Core Competencies:Proven expertise in IT business analysis, application solutioning and design, and testing.
  Strong understanding of customer/user experience, design thinking, user story mapping, and digital product lifecycle management.
  Analytical, conceptualization, and problem-solving skills.
  
• Communication Skills:
  Excellent oral and written communication skills, with the ability to effectively pitch ideas and influence stakeholders.

Website User Behaviour Documentation:

• Analyse and document the current user journey on the website, identifying key touchpoints, user interactions, and behaviours.

• Map out website features and functionalities, including forms, navigation flows, and user inputs.

• Collaborate with UX/UI and development teams to gather additional insights and ensure documentation accurately reflects the user experience.

• Identify areas for process improvements based on observed user behaviour and document recommendations for optimization.

API Behaviour Documentation:

• Document existing API functionality, including endpoints, request/response structures, authentication, and error handling.

• Work with technical teams to analyse API behaviour, identify dependencies, and ensure comprehensive documentation.

• Create and maintain detailed documentation outlining how APIs interact with the website and other systems.

• Work with developers to identify gaps or issues in API functionality and document solutions or improvements.

Vendor Requirement Clarification:

• Set up and manage calls with external vendors to clarify requirements for integration, functionality, and data exchange related to the website and APIs.

• Develop a clear agenda for vendor calls and ensure that all relevant questions are addressed during meetings.

• Document and communicate vendor responses and requirements clearly to internal stakeholders, ensuring proper alignment.

• Follow up with vendors to resolve any ambiguities or discrepancies and ensure that all technical requirements are captured accurately.

Collaboration & Communication:

• Work closely with internal teams, including product owners, developers, QA, and UX/UI designers, to gather insights and ensure alignment on website and API requirements.

• Provide clear, detailed documentation that is easy to understand by both technical and non-technical stakeholders.

• Act as the point of contact between internal teams and external vendors, ensuring smooth communication and effective problem-solving.

• Ensure that all documentation is regularly updated to reflect changes in user behaviour, website features, and API functionality.

Required Qualifications:

Education: Bachelor’s degree in Business Analysis, Information Technology, Computer Science, or a related field (or equivalent work experience).

EXPERIENCE:

• 3+ years of experience in business analysis, with a focus on web and API documentation.
• Strong experience working with external vendors to clarify requirements and document technical specifications.
• Proven track record of creating clear, concise, and detailed documentation for both technical and non-technical audiences.
• Hands-on experience with documenting API integrations, web behaviours, and user flows.

SKILLS & KNOWLEDGE:

• Solid understanding of web technologies (HTML, CSS, JavaScript, APIs, RESTful services, etc.).
• Proficiency with business analysis and documentation tools (e.g., JIRA, Confluence, MS Visio, or similar platforms). Experience with API testing tools like Postman or Swagger, and knowledge of common API protocols (REST, SOAP).
• Familiarity with web analytics tools (e.g., Google Analytics, Hotjar) to analyse and document user behaviour.

SOFT SKILLS:

• Strong communication and interpersonal skills, capable of interacting with both technical and business stakeholders.
• Excellent organizational skills with the ability to manage multiple projects and tasks simultaneously.
• Detail-oriented with a focus on accuracy and completeness in documentation.
• Strong analytical and problem-solving skills, with the ability to break down complex systems and processes.

Our client is leading power generation company in Singapore and a key provider of energy solutions, multi-utilities, and environmental services.

Job Summary:

• Located at Somerset
• 5 Days Work Week (9AM to 6.00PM)
• Up to $5,500
• Completion Bonus

Job Responsibilities

• Responsible for conducting feasibility studies, market, customer needs analysis and financial analysis for electricity, utilities.
• Conduct feasibility studies for domestic and international projects/investments, including technical assessments, cost-benefit analyses, investment appraisals, and risk evaluations.
• Review and analyze technical specifications to ensure alignment with project requirements.
• Provide engineering support for the group's future development initiatives.
• Assist in navigating regulatory and statutory approval processes.

Job Requirement(s):

• Possess a Bachelor's Degree in Engineering (Electrical, Chemical, or Mechanical).
• Minimum 5 years of relevant experience in the Engineering, Construction, or Oil & Gas industry.
• Strong interpersonal, communication, and coordination skills.

Interested candidate may submit Full Resume to 6990 0434 (WhatsApp – Miya) and only shortlisted candidate will be notified.

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Kuan Mei Yang

Registration Number: R24124509

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Role Summary:

Implement & Support Demand Forecast Planning Solutions and System Change Requests, across the Organisation’s Sales Companies in the APAC region.

Key Responsibilities:

• Investigate & Resolve issues, program bug fixes, in existing business applications.
• Support System Enhancements & Change Requests implementation.
• Engage business users and and communicate effectively for Requirement/ Solution discussions and proposal explanation.
• Leverage on know-how & experience in Database (Oracle/SOL) queries, to understand system design and data structure, to support in issue checking and periodic data patching activities, along with the technical team.
• Understand IT processes and able to support IT team in executing various projects.
• Work with stakeholders to design, test and implement new Solutions and Change Requests.
• Support rollout activities, related to implementation of Demand Forecast Planning Solutions, for the Organisation’s Sales Companies across the APAC region.
• Work closely with technical members as well as Business Partners/Vendors to review and ensure solutions implemented are robust, scalable and maintain quality.
• Conduct code reviews and testing.
• Prepare Design specifications, UAT documents, and User Guide documents.

Qualification & Requirements:

• Degree/Diploma in Information Technology or equivalent.
• 4+ years technical experience in Database queries/ development.
• 3+ years working experience on users & business requirements gathering,
• Ability to translate requirements into system design and implementation.
• Experience in using Demand Planning tools in the market such as Blue Yonder, Board, etc. is advantageous.
• Exposure to IT consulting, SCM process, Business process study & IT solution proposal, Testing & Implementation is advantageous.
• Experience in SQL/Oracle Server database (Queries, Package, Stored Procedures, Trigger, Query Optimization).
• Experience in object-oriented application, understanding of basic design principles and best practices.
• Experience in server-side technologies .Net/C#, MVC & Web technologies (Angular, JavaScript) is advantageous, but not mandatory.
• Ability to study & understand existing system, data & operations.
• Strong communication and interpersonal skills.
• Strategic and analytical thinking with excellent problem-solving skills.
• Self-motivated & able to work as part of a team, needing interaction with other related team members (such as SAP team members).

Job Responsibilities:

• Assisting in data collection and analysis to inform strategic decisions.
• Supporting senior leadership in developing reports and presentations related to corporate planning.
• Helping monitor key performance indicators (KPIs) and track progress of strategic initiatives.
• Conducting research on industry trends, regulatory changes, and competitor strategies.
• Assisting in resource planning, including coordinating with various departments to allocate staff, budget, and other resources effectively.
• Supporting risk management efforts by identifying potential challenges and helping develop mitigation strategies.
• Assisting in compliance efforts, ensuring that hospital strategies align with healthcare regulations and accreditation standards.

Requirements:

• Bachelor's degree in Business Administration, Healthcare Management, Communications, or any discipline.
• Excellent written and verbal communication skills, for interacting with various stakeholders.

For interested candidates, please send your most recent and updated resume to [email protected]

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Budget and Planning Consultant (IBM PA)

• 12 months contract, with an option to extend
• Work location: Central

The Opportunity

• As a Consultant, you will be responsible for analyzing business requirements and designing solutions using IBM Planning Analytics.
• You will work closely with stakeholders to identify opportunities for process improvement and provide recommendations for optimization.
• Analyze business requirements and design solutions using IBM Planning Analytics.
• Collaborate with stakeholders to identify opportunities for process improvement.
• Provide recommendations for optimization based on data analysis.
• Conduct user acceptance testing and ensure successful implementation of solutions.
• Utilize Business Process Design and other related tools to support project success.
• Also to: - Provide guidance to Developers in performing the build and unit test
• Develop Test Cases and Test Scripts for Testing Phases
• Provide fixes to defects raised during Testing Phase
• Responsible for all customer business related activities such as requirement gathering, functional design, system configuration and design, testing and user training
• Advise client on leading business solution and best practices
• Provide functional and technical design and solution based on client’s requirements
• Perform solution build, application configuration and unit test based on requirements and design

Your Background

• 5 to 6 years of experience as an IBM PA consultant, able to understand client’s business process, gather requirements, propose solution and design using IBM PA, perform solution build
• Knowledge and experience in EPM
• Detail oriented, analytical and inquisitive
• Skills which are good to have / optional 1. Requirements Analysis 2. Business Model Strategy
• IBM Planning Analytics
• Business Process Design
• Business Process Analysis Tool
• Only Singaporeans

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information.
Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

• MNC Company
• Basic $4000 - $5000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 8am to 4.30pm
• Jurong Island. Company Transport provided

Job Responsibilities:

• To coordinate Maintenance Activities between Production and Technical department
• Support GCM/SDM MA & MO activities. Support work permit and authorization activities
• Participate in Daily operation and maintenance meetings to support both operation and maintenance activities by keeping status updated with plan
• Coordinates all maintenance activities including safe permit issuance, lockout-tagout preparation, GSAP approval, and supporting relevant parties to effectively complete the maintenance works as needed
• Actively prepare equipment from maintenance phase to commissioning of equipment to ensure the completed jobs function well
• Supports Capital Project/MOC activities in view of blanking, isolation, LOTO and flushing plans are followed to ensure safe handling
• Work closely with the Maintenance engineers on Transition and Turn Around activities from planning stage to commissioning stage
• Prepare markup PIDs covering all the GCM activities to be completed during the transition period for safe and timely start-up
• Coordinate with shift team supervisors to ensure maintenance jobs such as cleaning, washing and technical or in-house contractors follow up jobs are completed before handing over to production
• Support work permitting and work authorization activities
• To perform any other duties or assignments as assigned by superiors

Requirements:

• Diploma/ Degree in relevant field
• Minimum 2-3 years of experience in maintenance planning and coordination

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492