Our Client:

• Reputable Engineering Company
• 5 Days, Monday to Friday
• Location: East Region
• Up to $5000 per month

Responsibilities:

• Communicating with upper management to develop strategic program and to exert strategic influence to align project’s with business’s goals.
• Define project scope, objectives, project budget, schedule and technical requirements from strategic plans.
• Responsible for the smooth running of projects by tracking progress and updating management on status, budgets, irregularities and risks timely.
• Ability to manage organization’s operation costing against project budget and expenses to attain revenue realization.
• Business Partnering focus with customers and the ability to detect unstated assumptions, resolve conflicts and handle complex management issues.
• Recognize risks that can impact project success and measuring them throughout the lifetime of the project.
• Monitoring program and project performance of both internal and external service providers.
• Handle escalations professionally with vendors and customers.
• Ability to perform Scalability, Interoperability and Portability Analysis.
• Create comprehensive project documentation such as training guides, quality assurance guidelines and project reports.
• Able to manage large and diverse teams handling different project segments.
• Presenting data and updates to Senior Management on projects’ performance.

Requirements:

• Minimum Diploma Certificate in relevant disciplines.
• Possess Project Management Professional (PMP) Certificate or equivalent is preferred.
• Minimum 3 years experience in manufacturing industry.
• Have experience in overseeing projects from scratch.

For interested applicants, please click “Quick Apply”

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Quay Choon Lan Joanne (Guo Chunlan) | EA Reg No: R24121479
JTE Recruit Pte Ltd | EA Lic No: 14C7215

Daily Operations
• Ensure close monitoring of the usage of cleaning supplies and the right chemical for the respective dishwashing machines.
• Supervise and train stewards on tasks and daily routines.
• Ensure cleaning processes, workplace environment and that of our staffs comply and meet quality guidelines and standards
• Conduct any necessary investigations and respond to the corresponding corrective measures to prevent a reoccurrence upon feedback from the customer.

• Involved in all operations set up and training
• Plan and coordinate the workflow on the production lines to achieve production targets according to the committed deliveries and quality standards

Requirements
• Candidates with no experience are welcome to apply
• High level of flexibility and adaptability and willingness to learn

• Able to work in a team and independently in a fast-paced environment

• Able to work on weekend

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Job Description:

• Overall project management, schedule planning and implementation
• Manage site activities, internal project team, sub-contractor and vendors/in-house contractors
• Co-ordination with Building Owner, Architects, Consultants, Main Contractors, Residence Architect/Engineers, Interior Designer and Sub-Contractors
• Co-ordinate with suppliers to ensure prompt delivery of equipment and materials to sub-contractors
• Determine site condition for installation
• Preparation and submission of site installation drawing
• Preparation of As-Built Drawing, Operation and Maintenance Manual, and conduct Maintenance Training for the Building Management TeamTesting and Commissioning of Equipment and System
• Liaising with contractors on relevant testing
• Fire alarm testing / RIProduct / Technical Support Testing, commissioning of installed products

Job Requirements

• Min Degree in Engineering relevant discipline with at least 3 years of related or relevant industries or construction background experiences

*Please be notified that only shortlisted candidates will be notified*

By submtting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

EA License No: 21C0845

Project Sales

• Engage with developers and consultants to present customized solutions for premium kitchen appliances like hobs, hoods, ovens, refrigerators, and wine chillers.
• Identify potential clients and implement business strategies to secure partnerships.
• Perform market research to remain competitive and updated on industry trends.
• Oversee project sales from initial specification discussions to final closure.

Export Sales

• Drive distributor performance through strategies that align with company goals.
• Explore new market opportunities by establishing relationships with prospective partners.
• Partner with marketing and technical teams to support distributor needs effectively.

Administrative

• Prepare and communicate sales forecasts to the management team.
• Provide regular progress updates to ensure alignment with company objectives.

Job Requirements

• Diploma or Bachelor’s Degree in Sales, Business, or a related field.
• Minimum 5 years of sales experience, with project sales expertise being a significant advantage.
• Strong communication skills, independent work style, and a professional demeanor.
• Skilled in preparing business plans, budgets, and forecasts.
• Must be open to traveling for work purposes (approximately once a month).

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

Responsibilities

• To ensure smooth operation of site activities.
• To Provide logistical support (site utilisation) when needed, as requested by sub-contractors.
• To be the liaison for the coordination of different trades within the same discipline.
• Responsible for all on-site engineering issues pertaining to site matters.
• Coordinate with sub-contractors and attend to clients queries to ensure timely work arrangements.
• Manage project documentation and maintain accurate records.
• Ensure compliance with all health and safety regulations.

Qualifications

• Degree/Diploma in Design/Structural/Architectural/Civil Engineering/Building Construction or any equivalent qualification.
• Experience/Knowledge in in Bridge Construction/ Crosshead/ Lifting Frame /Launching Gantry Operation/ Pre-cast Segment Method/ MRT/ LTA is an advantage.
• Site experience in Construction sector, preferably in superstructure crosshead/ precast segmental bridge and Launching Gantry operation or similar.
• Good team player and able to work independently
• BCSS Certificate

Location: Teban Gardens West Region

Job Responsibilities

• Provide warm, attentive, and efficient service to guests, ensuring a positive dining experience and promptly addressing customer concerns.
• Assist in coordinating and supporting the FOH team, including hosts, servers, and cashiers, to ensure smooth operations during peak hours.
• Take accurate food and beverage orders, communicate special requests to the kitchen, and follow up to ensure guest satisfaction.
• Maintain a clean and organized dining area, ensuring tables are set up correctly and promptly cleared and reset for new guests.
• Use knowledge of the menu, including Korean dishes and beverages, to suggest items to guests, upsell when appropriate, and answer any questions.
• Process customer payments accurately, handle cash transactions, and operate the POS system for efficient billing and order tracking.

Job Requirements

• Previous experience in a customer service role, ideally in the food and beverage industry, is preferred but not required.
• Interest in learning about Korean dishes, beverages, and dining customs to enhance guest interactions and service.
• Ability to communicate clearly and effectively with guests and team members in a fast-paced environment.
• Open to training and feedback, with a proactive approach to acquiring new skills and knowledge.

Duties and Responsibilities

• Provide service to customers in accordance with the Company’s service standards and guidelines
• Receive and perform in-store and delivery orders
• Cashiering and sales reporting
• Cooking and preparation of food and drinks items for sale
• Inventory and stock management, estimate stock requirement and place orders, moving and arrangement of stocks when delivered
• Monitor and maintain food quality and safety in compliance with the Company’s safety and risk management policies and procedures
• Maintain store cleanliness and hygiene, clean workstations and equipment following all Company’s rules and procedures.
• Store opening and closing duties
• Understudy Outlet Manager/ Assistant Outlet Manager on all aspects to achieve profit and productivity targets.
• Understudy Outlet Manager/ Assistant Outlet Manager on training and developing of F&B staff
• Understudy Outlet Manager/ Assistant to ensure Outlet Compliance with authority and company regulations in aspects including but not limited to hygiene, workplace safety, sales reporting, cash management, marketing displays, and inventory controls
• Other ad-hoc duties when required

Responsibilities

• Responsible for leading and managing the full life cycle R&D projects and product delivry by planning, organizing, executing and evaluating from conception to completion.
• Ensure successful delivery of project scope and targets while managing project risk, quality, delivery, scope, schedule, and budget.
• Partners with internal and external stakeholders to establish communication plans, build project schedules and establish clear project deliverables and milestones.
• Drive leadership by motivating project team members in the design, development, and delivery of R&D solutions to customers.
• Ability to demonstrate a good level of understanding of technical/engineering processes in order to work with teams throughout the project development cycle
• Track, monitor and report the progress of the project to all stakeholders
• -mplement and manage project changes and interventions to achieve project deliverables and mitigate risk
• Overall project evaluation and assessment of results.
• Establish project lifecycle management procedures and best practices to ensure project teams maintain discipline needed to successfully complete their projects.

Job Requirements

• Bachelor or Masters in any engineering related discipline
• PMP certifications or equivalent is advantageous
• Proven track record of executing multiple successful projects
• At least 3 year(s) of working experience in project management experience in related field (R&D, engineering)
• Strong business acumen, driven to deliver customer requirements and project deadlines
• Outstanding project management capabilities; i.e. planning, risk management, status reporting, budget tracking, stakeholder management, resource management
• Knowledge and understanding of re-manufacturing techniques and limitations
• A team player and technically motivated to solve problems, innovate and deliver to internal and external customers
• Strong communicator with excellent interpersonal skills

Job Description

• Preparation of site, set up site office, store and project signboard
• Make arrangement for preliminary works; (eg cable detection by LEW, trial hole, urvey setting out, etc)
• Control on the sub con workmanship and quality of works.
• Planning for materials ordering in advance.
• Comply and practice the company procedure/objectives
• Compile materials for approval
• Ensure and responsible for all safety and compliance of work on site
• Manage project site for necessary tests/ inspections, prepare site office documents and submissions.
• Coordinate and resolve site issues with subcontractors, suppliers, consultants, Clients and Authorities through meetings and/or correspondence
• Manage the project site and ensure timely completion

Requirements

• Diploma in Construction/ Building Management/ Facilities Management and/or Equivalent and/or higher qualifications.
• Relevant past experience in RR and A&A industries.
• Skills and Knowledge: Preferably literate and bilingual for English and Mandarin.
• Preferably possessed Class 3 license.
• Able to work independently.
• Able to work as a team.
• With PC knowledge such as, MS Excel/Words/Power Points/Projects.

Job Description

• Stir fry dishes according to company’s standards
• Take charge of daily operational matters to ensure smooth flow of operations
• Manage staff duty roster and assign duties
• Ensure staff compliance to Company Standard Operating Procedure (SOP)
• Conduct orientation and training for new staff
• Order and manage inventory from suppliers
• Enforce good hygiene practices and upkeep cleanliness standards
• Manage customer complaints and ensure customer satisfaction
• Any other ad-hoc duties assigned by superior

Job Requirements

• At least 1 to 2 years of relevant F&B experience
• Candidate must possess at least Diploma/Bachelor's Degree in any field
• Team player with good leadership and communication skills
• Able to strive in fast paced environment

This programme is for candidate seeking the knowledge and management skills in food and beverage for managing a restaurant.

The objectives of the programme are:

• Prepare candidate for entry-level to managerial Restaurant Manager level employment in the food and beverage industry
• Assist in efficient running and profitability of restaurant
• Ensure good service are provided in accordance with the Group’s SOPs
• Maintain service quality and consistency standards
• Adhere to the Group’s procedures and propose improvements to:
• maintain a healthy working environment;
• ensure customers’ satisfaction;
• monitor stocks level including inventory checks; and
• ensure the overall management of the restaurant operations.

On completion of this training programme, candidate will have the knowledge and skills in restaurant operation and customer service skills and be able to apply them at the workplace.

• Certificate / Diploma / Degree in hospitality or relevant field
• Passion for service
• Motivated, result-oriented and a fast learner
• Good organizational and planning abilities
• Computer literate and with excellent interpersonal skills

Job Description:

• You’ll review activities’ scheduling to ensure adequate coverage for staff during hours.
• You’ll maintain a high degree of operations accuracy within the team.
• Housekeeping of office and store.
• Considerable delivery wide variety of items/persons to different addresses and through different routes.

Job Requirements:

• Supervisory experience in managing a team is preferred
• some work extra hours needed.
• Independent, possess initiative and optimistic.
• Class 3 driving license.
• Familiar with local routes

Duties and Responsibilities

• Making improvement to the running of the business
• Deliver quality products and services to meet the expectation of customers.
• Take responsibility for the sales performance
• Monitoring and controlling stock levels and serving correct portion to ensure GP meets target
• Plan and execute manpower scheduling to ensure meeting productivity and salary budget.
• Recruit, train, supervise and develop staff.
• Create and innovate new product
• Ensure stalls comply with all necessary hygiene, health and safety, and licensing requirements.

Job Description:

• Oversee the daily operations of outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve outlet’s goals
• Ensure good and prompt service to satisfy customers' needs
• Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory controls
• Train and retain outlet staff
• Manpower recruitment and scheduling to achieve optimal productivity
• Monitor inventory levels and replenish stock when needed
• Analyse and resolve problems in a timely and accurate manner
• Regular review to improve cleaning standards, food safety and sanitation
• Perform any duties which may be assigned from time to time from superior

Requirements:

• Able to multitask and perform in fast paced working environment
• Strong leadership quality with excellent analytical and decision-making skills
• Good communication in verbal and written skills
• Able to work shift hours, weekends and Public Holiday (6 days a week)

· Accountable for assisting the group to achieve targeted sales / profits, while maintaining the operational and service standards. To improve the organization's market share and positioning.

· To improve the organization's efficiency towards its mission and goals.

· To achieve 4 G results in:

a) Great Service

b) Great Food

c) Great Ambience

d) Good Profits

This programme is for candidate seeking the knowledge and management skills in food and beverage for managing a restaurant.

The objectives of the programme are:

· Prepare candidate for entry-level to managerial Restaurant Manager level employment in the food and beverage industry

· Assist in efficient running and profitability of restaurant

· Ensure good service are provided in accordance with the Group’s SOPs

· Maintain service quality and consistency standards

· Adhere to the Group’s procedures and propose improvements to:

· maintain a healthy working environment;

· ensure customers’ satisfaction;

· monitor stocks level including inventory checks; and

· ensure the overall management of the restaurant operations.

On completion of this training programme, candidate will have the knowledge and skills in restaurant operation and customer service skills and be able to apply them at the workplace.

Restaurant Management

· Ensure compliance with licensing, hygiene and health and safety legislation/guidelines

· Liaise with customers, employees, suppliers, licensing authorise etc

· Make improvements to the running of the business

· Ensure adherence to quality expectations and standards

· Ensure compliance with company cash handling policy and procedures

Sales

· Push for sales and promotion

Cost Management

· Oversee stock level and order supplies

People Management

· Interview, recruit and supervise staff

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

Customer Service

· Handle customer enquiries and complaints

· Ensure customers' satisfaction

· Motivate and train staff

DUTIES AND RESPONSIBILITIES:

Outlet Drink Stall Operations

• Manage and ensure smooth operation of the Drink stall within the food court or coffeeshop.
• Manage transactions with customers’ order using cash registers / Point-of-Sale (POS) Systems.
• Collection of payments whether in cash, credit card, coupon, Net card, cashless payment, etc.
• Provide excellent customer service by maintaining a positive, empathetic, and professional attitude toward customers at all times
• Responding promptly to customer inquiries.
• Ability to follow company SOPs, operational workflows and guidelines when preparing and serving food and beverage items at assigned counters such as Desserts, Dim Sums, Drinks, Fruits or A Taste of Nanyang.
• Ensure product wastage is controlled to meet the product's gross profit (GP) target
• Drive sales performance through upselling and cost control.
• Responsible to drive sales performance by upselling, cost control and developing new product.
• Monitor and control the supply levels of perishable and non-perishable items, plan a schedule for ordering and process orders using the e-PR system.
• Conduct monthly stock-take and ensure supply comply with First-In-First-Out (FIFO) inventory guide.
• Understudy F&B supervisor on planning work schedule of the team to ensure effective schedule to achieve productivity and salary budget.
• Understudy F&B supervisor on recruitment, training and developing of F&B staff.
• Involve in creating new in-house product.

External Customer Relationship Management

• To retain 100% stall occupancy through effective tenant relationship
• To uphold quality control in food products sold in the tenant stalls
• To handle customers’ and landlord’s feedbacks and identify lapse of outlet’s services

Outlet Operations Management

• Work pro-actively with the Maintenance Department to fix outlet’s hygiene and maintenance issues in a timely manner. Ensure the outlet is well-maintained at all times and is in line with the Workplace Safety and Health (WSH) guidelines
• Perform daily sales bank-in.
• Achieve monthly sales target and FD rental income target.
• To ensure smooth operations during opening, mid and closing shifts.
• To uphold quality control in food & beverage products sold in the FB stalls
• Prepare reports at the end of shift/week.
• Ensure stalls comply with all necessary hygiene, health and safety, and licensing requirements.
• · Monitor and control the supply levels of perishable and non-perishable items, plan a schedule for ordering and process orders using the e-PR system.
• You will be required to faithfully perform the duties of the position in which you are engaged in and any other duties that may be assigned to you from time to time.
• Ensure compliance with the rules and regulations of the Company, safety & health standards as well as quality standards.

LOCATION / OTHERS:

• 6 days work week, non-rotating shift
• Working environment: Food Court/Coffee Shop

Job Descriptions:

• Receive training and perform duties in service/kitchen department
• Assist Outlet Manager/Overall responsible for the smooth operations of the restaurant
• Gain deep and thorough knowledge of the restaurant operation by rotating on each position
• Perform cashiering duties and maintain cleanliness and general upkeep of the restaurant
• Participate in initiatives to further improve service standards and procedures
• Observe high standards of mise en place with attention to detail
• Generate daily sales report and present to company's management
• Perform stock ordering and controlling in daily basis
• Perform effective problem solving skill when necessary
• Delivering superior food and beverage service and maximizing customer satisfaction
• Promote upselling of food and services
• Responsible for planning weekly/monthly schedule of manpower
• Any other tasks as and when assigned by Management

Job Requirements:

• At least 1 to 2 years of food & beverage industry experience
• Highly customer service oriented
• Exhibit strong leadership skills
• Cheerful, and fun-loving individual who likes communicating with people

Jobmatch Recruitment Pte Ltd

License No: 17C8617

EA Registration No: R1104161

EA Personnel: Kenny Loh Boon San

60 Albert St, #10-09 OG Albert Complex, Singapore 189969

Duties and Responsibilities

• Provide service to customers in accordance with the Company’s service standards and guidelines
• Receive and perform in-store and delivery orders
• Cashiering and sales reporting
• Cooking and preparation of food and drinks items for sale
• Inventory and stock management, estimate stock requirement and place orders, moving and arrangement of stocks when delivered
• Monitor and maintain food quality and safety in compliance with the Company’s safety and risk management policies and procedures
• Maintain store cleanliness and hygiene, clean workstations and equipment following all Company’s rules and procedures.
• Store opening and closing duties
• Understudy Outlet Manager/ Assistant Outlet Manager on all aspects to achieve profit and productivity targets.
• Understudy Outlet Manager/ Assistant Outlet Manager on training and developing of F&B staff
• Understudy Outlet Manager/ Assistant to ensure Outlet Compliance with authority and company regulations in aspects including but not limited to hygiene, workplace safety, sales reporting, cash management, marketing displays, and inventory controls
• Other ad-hoc duties when required

Job Description:

• Receive training and perform duties in various sections of the company’s operations such as the Service Department, Kitchen Department, Supporting Function Department etc;
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Learn from experienced employees to acquire information about methods, procedures, and standards required to perform and excel in your training;
• Progressively master the skills to run restaurant operations.
• Acknowledge and achieve performance goals and objectives defined by management.
• Consistently monitor individual performance and progression with your superior and management.
• Upon completion of all basic training, set new goals and objectives with the management for your progression in the company.
• Provide support as needed in various departments;
• Perform ad-hoc duties as assigned by your superior.

Job Requirements:

• Candidate must possess at least a Degree in Hospitality Management;
• Applicants with relevant working experience in the related field will be an advantage, however, applicants without relevant working experience are also welcome to apply as full training will be provided;
• Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent;
• Candidates who master more than one language will be an added advantage, as oversea assignment will be assigned; (in order to handle queries, concerns and feedback from other language speaking counterparts regarding with the training and other restaurant operation related matters.)
• Successful applicants will have the opportunity to assign assignments at oversea branches.

This programme is for candidate seeking the knowledge and management skills in food and beverage for managing a restaurant.

The objectives of the programme are:

• Prepare candidate for entry-level to managerial Restaurant Manager level employment in the food and beverage industry
• Assist in efficient running and profitability of restaurant
• Ensure good service are provided in accordance with the Group’s SOPs
• Maintain service quality and consistency standards
• Adhere to the Group’s procedures and propose improvements to:
• maintain a healthy working environment;
• ensure customers’ satisfaction;
• monitor stocks level including inventory checks; and
• ensure the overall management of the restaurant operations.

On completion of this training programme, candidate will have the knowledge and skills in restaurant operation and customer service skills and be able to apply them at the workplace.

• Certificate / Diploma / Degree in hospitality or relevant field
• Passion for service
• Motivated, result-oriented and a fast learner
• Good organizational and planning abilities
• Computer literate and with excellent interpersonal skills
• Able to work on weekends and Public Holidays

Job Descriptions:

• Receive training and perform duties in service/kitchen department
• Assist Outlet Manager/Overall responsible for the smooth operations of the restaurant
• Gain deep and thorough knowledge of the restaurant operation by rotating on each position
• Perform cashiering duties and maintain cleanliness and general upkeep of the restaurant
• Participate in initiatives to further improve service standards and procedures
• Observe high standards of mise en place with attention to detail
• Generate daily sales report and present to company's management
• Perform stock ordering and controlling in daily basis
• Perform effective problem solving skill when necessary
• Delivering superior food and beverage service and maximizing customer satisfaction
• Promote upselling of food and services
• Responsible for planning weekly/monthly schedule of manpower
• Any other tasks as and when assigned by Management

Job Requirements:

• At least 1 to 2 years of food & beverage industry experience
• Highly customer service oriented
• Exhibit strong leadership skills
• Cheerful, and fun-loving individual who likes communicating with people

Jobmatch Recruitment Pte Ltd

License No: 17C8617

EA Registration No: R1104161

EA Personnel: Kenny Loh Boon San

60 Albert St, #10-09 OG Albert Complex, Singapore 189969

Delegating responsibilities and supervising business operations

Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.

Resolving conflicts or complaints from customers and employees.

Monitoring store activity and ensuring it is properly provisioned and staffed.

Analyzing information and processes and developing more effective or efficient processes and strategies.

Establishing and achieving business and profit objectives.

Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

Generating reports and presenting information to upper-level managers or other parties.

Ensuring staff members follow company policies and procedures.

Other duties to ensure the overall health and success of the business.

Manager Requirements:

Bachelor’s degree in business, management, or related field.

More education or experience may be preferred or required.

Strong understanding of business management, financial, and leadership principles.

Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.

Time and project management skills.

Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.

Commitment to providing exceptional service to customers and support to staff members.

Responsibilities:

• Data Migration Transition: Facilitate the smooth transfer of data migration activities from external vendors while ensuring alignment with the overall migration strategy.
• Requirement Refinement: Collaborate with stakeholders to refine data migration requirements and update the strategy as needed to cover all migration aspects effectively.
• Data Quality Management: Evaluate and address data quality issues by working closely with business users to prioritize analysis and implement corrective measures.
• Testing and Validation: Develop and manage test cases, scenarios, and scripts, ensuring clear entry and exit criteria for a successful migration process.
• Performance Monitoring: Establish KPIs and dashboards to track and report on the progress and effectiveness of the data migration efforts.
• Collaboration and Support: Partner with the Data Migration Lead to meet project timelines and milestones while aligning with the overall migration strategy.

Requirements:

• Educational Background: Bachelor’s degree in IT or a related field.
• IT Service Management Experience: Minimum of 3 years of experience in IT Service Management, including all ITSM phases, preferably ITIL-based frameworks.
• Business Analysis Expertise: At least 3 years of experience as a Business Analyst, with skills in documentation and project management.
• Banking/Finance Experience: Prior experience in the banking or financial services sector is advantageous.
• Language Skills: Proficiency in English and Japanese (to communicate with Japanese-speaking stakeholders and clients).
• Technical Proficiency: Skilled in Microsoft Office tools (PowerPoint, Excel, Word) for effective documentation and reporting.
• Soft Skills: Excellent communication and interpersonal skills, with a team-oriented and client-focused approach.
• Added Advantage: Experience in ITSM within the financial industry is a strong plus.

Business Analyst

The Candidate’s Key Role is to:

• Work with business stakeholders to gather business requirements / rules

• Gather data requirements and perform data analysis from source system SMEs

• Conduct thorough data analysis by writing SQL queries

• Apply business requirements / rules to source system data, taking into account how systems generate / update data, Assist project manager by leading prioritization and implementation of change requests / defect fixes in BAU

• The candidate is also expected to follow our Group IT Application Processes, Standards & Procedures.

Key Responsibilities:

• Perform thorough data analysis to verify mapping rules correctly transform data from source to target to meet business requirements / rules by writing SQL queries.

• Support IT and business stakeholders throughout the SDLC: Unit testing, System Integration Testing (SIT), User Acceptance Testing (UAT) and Production.

• Develop IFRS17 reports and contribute towards insurance-specific SME knowledge for group-wide knowledge management.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

• Highlights any potential concerns /risks and proactively shares best risk management practices.

• Facilitate / conduct workshops with business stakeholders to identify project requirements, gather, analyse and document requirements.

• Facilitate / conduct workshops with source system and other technical stakeholders to identify data elements and understand source system behavior.

• Produce mapping rules from source system data to target system tables based on workshops with business and technical stakeholders.

• To support Audit assignments, perform audit reviews to ensure timely deliverance of the overall audit plan

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275