Position Overview:

The Head of Business Planning and Performance will be a strategic leadership role responsible for driving operational excellence, resource optimization, and continuous improvement across Aviation Ground Handling operations. This role will play a critical part in aligning business objectives, managing complex projects, and developing organizational capabilities through robust learning and development initiatives, while working closely with all the local internal and external stakeholders.

Key Responsibilities:

1) Resource Planning and Optimization

· Develop and implement comprehensive resource planning strategies for ground handling operations

· Conduct in-depth analysis of workforce requirements, creating detailed staffing models that balance operational efficiency with cost-effectiveness

· Design and maintain dynamic workforce scheduling systems that ensure optimal resource allocation across different airport locations and operational shifts

· Utilize advanced analytics and forecasting techniques to predict future resource needs and potential operational challenges

2) Project Management

· Lead complex cross-functional projects within ground handling operations

· Develop and maintain project management frameworks and methodologies

· Create detailed project plans, define clear milestones, allocate resources, and monitor progress against strategic objectives

· Implement robust performance tracking and reporting mechanisms

· Manage risk assessment and mitigation strategies for key operational initiatives

3) Learning and Development

· Design and implement comprehensive training and development programs for ground handling personnel

· Develop competency frameworks and skills matrices for different ground handling roles

· Collaborate with operational leaders to identify skill gaps and design targeted learning interventions

· Ensure continuous training, cross training and skills development for ground handling

4) Performance Management

· Develop and track key performance indicators (KPIs) for ground handling operations

· Create performance dashboards and reporting mechanisms to provide actionable insights

· Implement continuous improvement methodologies

· Conduct regular performance reviews and audits against industry standards

5) Strategic Planning

· Contribute to the development of long-term business strategies for ground handling operations

· Provide data-driven recommendations to senior leadership

· Support budget planning and financial forecasting

· Analyze market trends and competitive landscapes to inform strategic decision-making

6) Others

· Carry out additional duties as may be reasonably requested by the leadership team

· Consistently project a professional, confident, controlled and customer service focused attitude and demeanour

· Promote and personally invest in dnata4good, our employee-driven initiative that recognises the communities we serve by supporting charities and community development projects that align with our charitable pillars

· Contribute to a safety-first environment and work within Workplace Health and Safety policies, procedures, and guidelines at all times

· Be a role model for dnata’s values: safety and security, performance driven, delighting customers, imagination, respect and service excellence

· Live and champion dnata’s Environment Sustainability Framework, meeting our commitment to our three priority focus areas; to reduce emissions, consume responsibility and protect wildlife & habitats

Requirements:

· Education: Bachelor’s degree or equivalent experience; relevant professional qualifications (e.g., PMP, PRINCE2, Six Sigma) preferred.

· Experience: 7-10 years in aviation ground handling, resource planning, or similar operational roles.

· Skills & Expertise:

a. Proven project management track record.

b. Proficiency in data analysis, workforce planning tools, and visualization software.

c. Strong understanding of aviation regulations and industry best practices.

d. Strategic mindset with the ability to align projects with broader business goals.

e. Outstanding leadership, team development, and stakeholder management skills.

f. Excellent organizational, multi-tasking, and time management abilities.

g. Expertise in change management, confidentiality, and discretion.

h. Proficiency in Microsoft Office, advanced Excel, project management, and reporting tools.

· Other Requirements:

a. Ability to obtain security clearance for an air-side security pass.

b. Commitment to environmental sustainability and safety-first principles.

· Service clients’ accounts and achieve sales targets

· Manage client’s expectations on project expectations

· Develop project execution strategy

· Obtain quotes from suppliers for materials/fittings for calculation of cost

· Prepare quotation and submission of tender/quotation

· Prepare project budgets and manage cost control based on clients’ budget

· Oversee kick-off meeting with clients

· Submit schedules, concept designs and sample materials for clients to review

· Update organiser/client on the commencement of work

· Coordinate with suppliers to ensure work is completed according to planned schedule

· Oversee handover of project and coordinate with clients regarding defects rectification

· Arrange for invoice billing to clients

· Ensure good client relationship and as primary point of contact for Clients' Project Management team

· Manage specialist design support services and take part in conversion process

· Perform any other adhoc duties

Scope of Work: The Business Project Manager will be responsible for overseeing and delivering key project initiatives.

Their role involves planning, coordination, and execution of project activities to meet business objectives, ensuring alignment with stakeholders and compliance with regulations.

Key Responsibilities:

Strong presentation skills are a must for this role.

Project Planning and Management

Develop and maintain detailed project plans, timelines, and milestones for the assigned scope.

Coordinate with cross-functional teams to align on deliverables and dependencies.

Identify risks and create mitigation plans to ensure project objectives are met.

Stakeholder Engagement and Communication.

Create a stakeholder map.

Act as the primary point of contact between internal and external stakeholders.

Ensure seamless handover of completed deliverables to the operational teams.

Documentation and Reporting

Maintain comprehensive project documentation (JIRA, confluence, gantt charts, etc), including task trackers, decisions, and lessons learned.

Deliver high-quality presentations and reports for management and stakeholders.

Job Title: Retail Management Trainee

Location: Singapore (Outlet-Based)

Job Description

Join our Retail Management Trainee program to gain hands-on experience in retail operations and leadership. This role prepares you for a future managerial position with structured training and real-world exposure.

Responsibilities

1. Store Operations

- Manage daily store activities, including opening, closing, and maintaining standards.

- Oversee inventory and stock levels.

2. Customer Experience

- Deliver excellent service and create a positive shopping environment.

- Contribute to sales goals and customer satisfaction.

3. Team Leadership

- Support staff supervision, teamwork, and productivity.

- Assist with staff training and ensure adherence to company policies.

4. Merchandising and Displays

- Implement merchandising strategies and maintain attractive displays.

- Align product displays with company guidelines.

5. Performance Analysis

- Track store performance and assist in preparing sales and inventory reports.

- Identify areas for improvement and suggest solutions.

6. Training and Development

- Participate in training to develop retail management skills.

- Take on responsibilities to prepare for leadership roles.

Requirements

- Passion for retail and a customer-first approach.

- Strong communication, adaptability, and problem-solving skills.

- Self-motivated and eager to learn.

- Available to work weekends and public holidays.

Why Join Us

This program offers hands-on training, career progression, and the chance to become a skilled leader in retail. Be part of a vibrant team and start your journey in retail management!

· Planning

· Organizing

· Controlling

· Leading

· Communicating

· Cognitive functions

· Self-management functions

· Motivational and personal development functions

· Customer awareness functions

· Organizational savvy functions

· Representing the team's interests and objectives

· Determining the resources needed

Reporting to: Head of Business Planning & Performance

Position Overview:

At dnata we take pride in leading the aviation industry through optimisation and innovation, and a key enabler to maintaining this position is an effective project management. Therefore, we are searching for an enterprising Project Manager who shares our determination to deliver our vision of being the worlds most admired air and travel services provider. The ideal candidate will have a sharp business mind and proven ability to strategize and implement high-level program initiatives. As a natural leader, this person should have strong talent for project coordination and delegation. Ultimately, the project manager should be motivated by a desire to optimize productivity and nurture program success from inception to completion.

Key Responsibilities:

• Strategize, implement, and maintain project initiatives that adhere to organizational objectives
• To oversee and/or lead multiple initiatives simultaneously through all four project management phases (planning, build-up, implementation, and closeout, ensuring program goals are reached
• Develop project assessment protocols for evaluation and improvement
• Meeting with stakeholders, senior leadership to discuss project status and goals
• Manage budget and funding channels for maximum productivity
• Pro-actively manage and resolve project challenges, time slippage, scope creep, quality issues, and people
• Establish and maintain relationships with relevant stakeholders, providing regular updates on project status and goals; whilst holding project team members accountable to ensure that projects adhere to scope, schedule, and budget
• Understand and adhere to dnata policies, governance, and legal guidelines, ensuring given projects are in full compliance; to protect and maintain shareholder / brand value
• Carry out additional duties as may be reasonably requested by the leadership team
• Consistently project a professional, confident, controlled and customer service focused attitude and demeanour
• Promote and personally invest in dnata4good, our employee-driven initiative that recognises the communities we serve by supporting charities and community development projects that align with our charitable pillars
• Contribute to a safety-first environment and work within Workplace Health and Safety policies, procedures, and guidelines at all times
• Be a role model for dnata’s values: safety and security, performance driven, delighting customers, imagination, respect and service excellence
• Live and champion dnata’s Environment Sustainability Framework, meeting our commitment to our three priority focus areas; to reduce emissions, consume responsibility and protect wildlife & habitats

Requirements:

• Bachelor’s degree and/or equivalent experience and/or relevant professional qualification (such as PMP, PRINCE2, Six Sigma)
• Advanced​ ​​project control system skills​; including a high competency in all Microsoft Office applications
• Highly organised with the ability to multi-task including expert and seamless time management skills
• Able to handle sensitive information with discretion and to maintain confidentiality at all times
• Outstanding influencing skills and a proven ability to deal at all levels within a global business, combined with a sound knowledge of effective stakeholder management best practice and managing expectations
• Strategic mindset to be able to align the projects with dnata’s broader strategic objectives, understanding big picture and long-term goals.
• Strong analytical and problem-solving abilities
• Excellent communication, interpersonal and presentation skills, working with all levels of management
• Can obtain security clearance and qualify for an air-side security pass (no legal restrictions)

Responsibilities:

• Responsible for new business account development expansion and identify business opportunities.
• Conducts sales calls, prepares, and performs company and proposal presentations.
• Leads sales enquiry, understand customer requirement and work with internal technical team to submit project proposal.
• To process and monitor the request for quote process, from enquiry to propose a quotation for management review.
• To formalize the quotation and proposal, submission to customer and follow up.
• Establish rapport, build relationships and constant liaison with customers on future projects.
• To provide sales projection and forecast.
• Interact with internal teams on new project development.
• Establish assembly process instructions and test plans.
• Consolidate assembly process evaluation or test reports for review and control.
• Ensure that parts or components ready for assembly pilot run.
• Ensure that manufacturing process documentation compliance and updated.
• Liase on assembly fixtures, tools and equipment.
• Ad-hoc projects as assigned.

**Successful candidate will be provided on-the job training

Requirements:

• Diploma in Mechanical / Manufacturing Engineering.
• Min. 3 years of sales experience in plastic injection molding industry.
• Have good written, oral or interpersonal skills.
• Equip with good self-confident when conducting presentation.
• Have proactive negotiating skills with customers & supplier.
• Ability in follow up sales account and maintain sales.

Job Description

Supervision and co-ordination of projects. You will work closely with the Project Team and other technical professionals, regulatory authorities and contracts to ensure that all works coply fully with regulatory and clients' requirements.

Requirements

• Degree in Civil Engineering
• Certification in BCSS
• Minimum 3 years working experience
• Knowledge of Autocad and MS Projects

Statement Of Purpose (Overall Purpose of Job)

• To be ISO-Team representative as a Project Coordinator to coordinate the project at site.

Major Duties & Responsibilities

(A) Specific :

• Coordinate project (R&R / NRP) works.
• Plan and discuss with sub-contractors on project execution including implementation.
• Manage and supervise project works as well as oversee all workers, sub-contractors and vendors to ensure proper work execution and good workmanship.
• Execute project works based on the drawing / specification. ‘
• Resolve any Clients and / or residents’ complaints / feedbacks.
• Liaise and co-ordinate with Clients, Consultants and Vendors on all project matters.
• Attend site meeting, if applicable.
• Track work progress and submit progress report so as to ensure that the projects are executed on time and within budget.
• Coordinate the project work to ensure successful completion as well as hand over to the Clients.

(B) General :

• Maintain all the documentation for the projects.
• Coordinate and work with other departments as well as to supervise the project works.

Other duties as assigned.

(C) Safety :

• Follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

(A) Education, Qualifications & Special Training :

• Degree or Diploma in Building / Certificate in Civil & Structural Engineering or related field.
• Job holder without the above qualification but with relevant experience would be considered.

(B) Knowledge & Skills :

• Good communication skills (verbal and written).
• PC literate and knowledge in MS Office (MS Word, MS Excel and MS Project)
• Positive and good working attitude, self-motivated and able to work independently.
• A good team player and willing to be stationed at the site office.
• Possess a Singapore Class 3 driving license.

(C) Experience :

• Preferably 4 years working experience in Building Construction Industry.

Statement Of Purpose (Overall Purpose of Job)

To be ISO-Team representative as a Project Supervisor to manage and supervise the project at site.

Major Duties & Responsibilities

(A) Specific :

• Supervise and manage project (R&R / A&A) works.
• Liaise and co-ordinate with Clients, Consultants and Vendors on all project matters.
• Be a lead contact point for any and all matters specific to the Clients for the projects that you are in-charge of.
• Build and maintain strong, long-lasting client relationship and meet Client’s satisfaction.
• Plan all activities to ensure that it is adequate for Clients, products and system conformance.
• Engage and oversee all project work to ensure successful completion as well as hand over to the Clients.

(B) General :

• Prepare and submit necessary report(s) as required by Clients.
• Maintain and maintain all the documentation for the projects.
• Work with other departments as well as to supervise the project works.
• Other duties as assigned.

(C) Safety :

• Follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

(B) Education, Qualifications & Special Training :

• Diploma or Nitec in Building / Certificate in Civil & Structural Engineering or related field.
• Job holder without the above qualification but with relevant experience would be considered.

(C) Knowledge & Skills :

• Good communication skills (verbal and written).
• PC literate and knowledge in MS Office (MS Word, MS Excel and MS Project)
• Positive and good working attitude, self-motivated and able to work independently.
• A good team player and willing to be stationed at the site office.
• Possess a Singapore Class 3 driving license.

(D) Experience :

• Preferably 2 years working experience in Building Construction Industry

Statement Of Purpose (Overall Purpose of Job)

To be ISO-Team representative as a Project Supervisor to manage and supervise the project at site.

Major Duties & Responsibilities

(A) Specific :

• Supervise and manage project (R&R / NRP) works.
• Liaise and co-ordinate with Clients, Consultants and Vendors on all project matters.
• Be a lead contact point for any and all matters specific to the Clients for the projects that you are in-charge of.
• Build and maintain strong, long-lasting client relationship and meet Client’s satisfaction.
• Plan all activities to ensure that it is adequate for Clients, products and system conformance.
• Engage and oversee all project work to ensure successful completion as well as hand over to the Clients.

(B) General :

• Prepare and submit necessary report(s) as required by Clients.
• Maintain all the documentation for the projects.
• Work with other departments as well as to supervise the project works.
• Other duties as assigned.

(C) Safety :

• Follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

(A) Education, Qualifications & Special Training :

• Diploma or Nitec in Building / Certificate in Civil & Structural Engineering or related field.
• Job holder without the above qualification but with relevant experience would be considered.

(B) Knowledge & Skills :

• Good communication skills (verbal and written).
• PC literate and knowledge in MS Office (MS Word, MS Excel and MS Project)
• Positive and good working attitude, self-motivated and able to work independently.
• A good team player and willing to be stationed at the site office.
• Possess a Singapore Class 3 driving license.

(C) Experience :

• Preferably 2 years working experience in Building Construction Industry.

Statement Of Purpose (Overall Purpose of Job)

To be ISO-Team representative as a Project Coordinator to coordinate the project at site.

Major Duties & Responsibilities

(A) Specific :

• Coordinate project (R&R / A&A) works.
• Plan and discuss with sub-contractors on project execution including implementation.
• Manage and supervise project works as well as oversee all workers, sub-contractors, and vendors to ensure proper work execution and good workmanship.
• Execute project works based on the drawing/specification.
• Resolve any Clients and/or residents’ complaints/feedback.
• Liaise and coordinate with Clients, Consultants, and Vendors on all project matters.
• Attend site meeting, if applicable.
• Track work progress and submit progress report so as to ensure that the projects are executed on time and within budget.
• Coordinate the project work to ensure successful completion as well as hand over to the Clients.

(B) General :

• Maintain all the documentation for the projects.
• Coordinate and work with other departments as well as supervise the project works.
• Other duties as assigned.

(C) Safety :

• Follow the safety procedures, rules, and regulations and eliminate or reduce hazards at the workplace.

Job Requirements

(A) Education, Qualifications & Special Training :

• Degree or Diploma in Building / Certificate in Civil & Structural Engineering or related field.
• Job holders without the above qualification but with relevant experience would be considered.

(B) Knowledge & Skills :

• Good communication skills (verbal and written).
• PC literate and knowledgeable in MS Office (MS Word, MS Excel, and MS Project)
• Positive and good working attitude, self-motivated, and able to work independently.
• A good team player and willing to be stationed at the site office.
• Possess a Singapore Class 3 driving license.

(C) Experience :

• Preferably 4 years working experience in Building Construction Industry.

Job Description

Key Responsibilities

1. Develop, implement and manage cross-functional, fully integrated planning process that incorporates make versus buy, capacity planning, scheduling, inventory, material and associated cost elements.
2. Performs analysis of customer demand, sales forecasts and historical material usage to develop and execute build to order and build to forecast plans. Coordinate with cross-functional business teams to develop best cost strategy for production planning to support customer demand.
3. Establish and implement methods and best practices related to the systems and process that support inventory forecasting, purchasing, and material control.
4. Establishes and manages production scheduling activities by monitoring material inventories, tracking progress of production and reviewing factors that affect schedules. Responsible for accuracy of inventory counts by implementing and managing, in conjunction with Finance, and inventory control system, capable of identifying discrepancies in inventory counts and taking corrective action to guard against inconsistencies in the future.
5. Develop and execute a sourcing strategy to meet the company's business growth and sourcing requirements. Identify, develop, and manage effective relationship with existing and potential suppliers of goods and services to meet the established cost, quality and delivery targets. Establish, implement, and manage system to evaluate, monitor and report supplier scorecard performance.
6. Coordinate and work with quality, engineering, machining, and assembly operations to ensure 100% on-time delivery by establishing and monitoring schedule to proactively identify and address any issues.
7. Represents materials organization on corporate materials task force teams. Manages department budget, associated costs and resources.

Functional Knowledge

• Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families

Business Expertise

• Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

• Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

• Identifies and resolves technical, operational and organizational problems

Impact

• Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives
• Guided by policies and resource requirements within business unit, department or sub-function

Interpersonal Skills

• Guides, influences and persuades others internally in related areas or externally

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

The successful candidate will join the strategic sourcing department in SIA Engineering Division. He/she will support the repair management functions.

Key Responsibilities

• Source and develop a network of competitive MRO suppliers to support the airline’s component repair needs
• Manage component repair orders, exchanges, and loans
• Track overall repair cycle, including shipping logistics, to achieve quick turnaround time (TAT)
• Liaise with MRO vendors on shop findings and repair workscope
• Identify component failure trends and develop corrective measures
• Pursue OEM warranty and product support commitments
• Evaluate and approve repair quotations
• Execute Power-By-Hour (PBH) and Fixed Price Package (FPP) contracts
• Monitor MRO suppliers’ performance, repair quality and shop processing time
• Optimize component inventory levels based on removal rate and repair TAT to avoid stock-out situations

Requirements

• Possess a University Bachelor's Degree in Engineering
• Prior work experience in airline technical inventory management, or supplier management in the aviation MRO industry is preferred
• Good interpersonal, communication and negotiations skills
• Excellent command of English language, both written and spoken
• Strong analytical and quantitative skills
• Good working knowledge of SAP and Microsoft Office applications, especially Excel

Responsibilities

1. Check repaired / overhauled history of components and determine the workscope to perform.

2. Update and maintain database of all the additional requirements from customers to be performed on specific components. Inform workshop to perform these additional requirements for the specific components.

3. Track and update the status of all sub-components that are sent to outhouse vendors. Follow up with outhouse vendors on any queries related to these sub-components.

4. Monitor the availability of all spares that are indicated in Bill of Materials for all workshops.

5. Work closely with SIA and SIAEC Materials Requirement Planning Teams to provision sufficient spares to support operations.

6. Provide regular reports on the performance of outhouse vendors and inhouse workshop.

7. Carry out any other duties as assigned.

Requirements

1. Polytechnic Diploma in engineering or relevant quantitative disciplines

2. 1 - 3 years of relevant experience, ideally in Operations. Those without relevant experience are welcome to apply.

3. Strong skillsets in Operational Planning & Control

4. Open mindedness to approach problems from various angles

5. Good interpersonal communication skills

6. Strong analytical and reporting skills

7. Good computer skills in Microsoft Excel, Microsoft Word and SAP would be an advantage.

BlueSG is the first and only point to point car sharing service in Singapore, offering a convenient, flexible and affordable mobility option to all, complementing public transport while reducing the need for car ownership. With a 100% electric fleet, BlueSG provides a sustainable transportation solution, eliminating direct carbon dioxide emissions as compared to traditional vehicles.

Join us if you’re passionate about our business, ready to contribute, and resonate with our core values – Collaboration, Curiosity, Customer-Centricity, Empowerment and Respect!

About the role

• Market Research & Analysis: Conduct competitive analysis, customer surveys, and market research to identify trends and opportunities.
• Cross-Functional Collaboration: Work with engineering, design, marketing, and other teams to gather insights, and support feature development.
• Product Documentation: Help draft user stories, requirements, and feature specifications to ensure clear communication with the development team.
• User Feedback: Collect, analyse, and report on user feedback to help improve existing products or inform the development of new features.
• Data Analysis & Reporting: Support in analysing product metrics, such as user engagement, conversion rates, and feature adoption, to evaluate product performance and suggest improvements.

What we're looking for

• Currently enrolled in a bachelor’s or master’s degree program in Business, Computer Science, Engineering, Marketing, or a related field.
• Strong analytical skills and an interest in understanding data-driven decision-making.
• Excellent communication skills (both written and verbal).
• A proactive, self-starter attitude with the ability to work independently and as part of a team.
• Passion for technology and product development.

Business Development Manager Responsibilities:

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Requirements and skills:

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field

Job Description

A Fortune 500 multinational enterprise, A1 Contractor, is looking for candidates of Business Development Executive for its Singapore branch.

Responsibilities:

• Assist with market research (e.g. information collection and filing, data analysis, etc.).
• Report drafting regarding business development of Singapore.
• Tender assist by developing tender strategies and schedule, keep track of the tendering process.
• Assist to identify, build up connection with new partners.
• Ad-Hoc duties if required.

Requirements:

• Degree in civil engineering/management or equivalent.
• Experience with Main-con company or related.
• Eager and patient to learn and grow progressively.

• Assist BD leader in business development strategies.
• Assist in annual operating plans and target for the department.
• Review sales & expenses budgets and evaluate periodically of the performance of the department and takes corrective actions as and when required.
• Working closely with operation department to ensure smooth and timely execution and achieve excellent customer service.
• Conduct market research to identify new business opportunities and market trends.
• Analyze competitors' products, pricing, and strategies to identify opportunities for differentiation.
• Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
• Provide excellent customer service, addressing any inquiries or concerns promptly and professionally.
• Negotiate terms and conditions of sales agreements and contracts with clients.
• Communicate with customer for the deployment of machines related issue.
• Ad hoc duties as assigned by the Department Head

Description

Client Acquisition: Identify, prospect, and secure new clients in the IT Services & Consulting space.

Lead Generation: Develop and implement strategies to generate leads and build a robust sales pipeline.

Sales Strategy: Design and execute strategic plans to achieve sales targets and expand the client base.

Client Relationships: Build and maintain strong relationships with clients, understanding their needs and offering tailored solutions.

Market Analysis: Research industry trends, market dynamics, and competitor activities to identify new business opportunities.

Professional Services Expertise: Demonstrate a clear understanding of professional services, including staffing, project-based solutions, and managed services.

Presentations and Proposals: Create and deliver compelling presentations and proposals to prospective clients.

Collaboration: Work closely with internal teams, including delivery and technical teams, to ensure successful project implementation.

Sales Reporting: Track, analyze, and report on sales metrics and progress against targets.

Requirements

Proven experience in sales or business development within the IT Services & Consulting industry

Proven ability to acquire new clients and achieve sales targets in the APAC region.

5+years of experience in sales or business development within the IT sector.

Strong knowledge of IT services and solutions.

Proficient in drafting and reviewing MSA, SOW, and other contractual agreements.

Strong understanding of the sales process and client relationship management.

Proficient in MS Office Suite (Word, Excel, PowerPoint) and CRM software.

Familiarity with recruitment processes and project staffing.

As Manager, Business Strategy, the incumbent is expected to study market trends, conditions, regulations, customers to inform Company’s decisions on business strategies. Based on market research, the incumbent shall provide key insights and recommendations to leverage opportunities and coordinate strategies aimed at assisting the company in reaching its goals.

Key Duties & Responsibilities

Market Intelligence

Perform market research to identify areas of interest, iterate on key findings and communicate market insights.
Evaluate key policy and industry shifts in existing and new business space to identify emerging trends, opportunities, threats and distil relevant implications to the company.
Analyse competitors’ activities to determine the best strategies for increasing market share or generating new business opportunities.
Identify new business opportunities, including new markets, growth areas and business partnerships.

Business Strategies

Develop long term business strategies and priorities in pursuing new opportunities in growth areas, new and existing markets.
Identify areas of capability building to strengthen YRI’s current and future competitive advantages.
Working with management to develop policies, strategies, and plans to ensure that business objectives are achieved.

Annual Business Planning

Support Business Group’s annual business planning process

Requirements

Good tertiary education.

- A degree in Business or Economics is preferred.
- Possess at least 3 years of working experience.
- Strong business writing and business reasoning
- Strong communication and critical thinking skills.
- Ability to work independently.

Interested and suitably qualified candidates are invited to send in your resumes.

Shortlisted candidates will be notified via email within 5 working days.

As Manager, Business Strategy, the incumbent is expected to study market trends, conditions, regulations, customers to inform Company’s decisions on business strategies. Based on market research, the incumbent shall provide key insights and recommendations to leverage opportunities and coordinate strategies aimed at assisting the company in reaching its goals.

Key Duties & Responsibilities

Market Intelligence

Perform market research to identify areas of interest, iterate on key findings and communicate market insights.
Evaluate key policy and industry shifts in existing and new business space to identify emerging trends, opportunities, threats and distil relevant implications to the company.
Analyse competitors’ activities to determine the best strategies for increasing market share or generating new business opportunities.
Identify new business opportunities, including new markets, growth areas and business partnerships.

Business Strategies

Develop long term business strategies and priorities in pursuing new opportunities in growth areas, new and existing markets.
Identify areas of capability building to strengthen YRI’s current and future competitive advantages.
Working with management to develop policies, strategies, and plans to ensure that business objectives are achieved.

Annual Business Planning

Support Business Group’s annual business planning process

Requirements

Good tertiary education.

- A degree in Business or Economics is preferred.
- Possess at least 3 years of working experience.
- Strong business writing and business reasoning
- Strong communication and critical thinking skills.
- Ability to work independently.

Interested and suitably qualified candidates are invited to send in your resumes.

Shortlisted candidates will be notified via email within 5 working days.

Job Description

Identify and Develop New Business Opportunities:

Research and identify new markets, industry trends, and potential clients.

Develop strategies to penetrate new markets and expand the company's client base.

Proposal Development and Contract Negotiation:

Provide compelling business proposals, presentations, and contracts aligned to the needs of prospective clients.

Collaborate with legal, finance, and other departments to finalize contracts and ensure compliance.

Market Research and Analysis:

Conduct periodical market research to be up to date of the industry dynamics, competitor offerings, customer needs and identifying new opportunities.

Analyze data to make informed decisions and adjustments to business development strategies.

Operational day to day :

Ensure the efficiency and consistency of the day to day operations

Track and document progress of daily operations, and analyze data to make informed decisions and adjustments to strategies.

Work closely with internal teams (e.g., marketing, sales, operations) to align business development efforts with operational capabilities.

Provide prompt assistance to address client concerns or issues to maintain a wholesome partnership.

Ensure that staff are well equipped with the relevant skillsets to handle the day to day operational flow.

Brand Awareness Effort :

Plan and execute marketing campaigns (online and offline) to promote brand awareness and drive sales.

Assist with any other duties or projects assigned by the reporting officer.

Job Requirement

Candidates should have at least O-Level education or a higher qualification, preferably in Marketing, Business Management, or related fields.

At least 2 years of experience in business development or sales.

Excellent communication and negotiation skills, with the ability to work with clients and teams at various levels.

Ability to conduct market analysis and competitor analysis, and develop effective business development strategies.

Ability to work independently under pressure, with a strong goal orientation and execution capabilities.

Fluent in both spoken and written Chinese and English.

Strong experience in managing client relationships, with the ability to build and maintain long-term client partnerships.

Job Description:

The General Manager (Business Development) is responsible for overseeing the growth and development of the company's business operations. This role involves leading the business development team, identifying new business opportunities, building relationships with key stakeholders, and ensuring the company's market expansion. The GM will contribute to strategic planning, manage key partnerships, and drive revenue growth through new markets, products, or services.

Key Responsibilities:

1. Strategic Planning & Market Research:Develop and implement strategies to drive business growth, including market expansion, product diversification, and new service offerings.
   Conduct market research and competitive analysis to identify opportunities for expansion.
   Analyze trends, customer needs, and competitor strategies to shape business development initiatives.
   
2. Business Development & Sales:Identify and pursue new business opportunities by developing relationships with potential clients, partners, and stakeholders.
   Negotiate and close high-value deals, ensuring the company’s revenue growth.
   Build and maintain relationships with key clients, stakeholders, and partners to increase customer retention and loyalty.
   
3. Team Leadership & Collaboration:Lead, mentor, and develop a team of business development professionals to achieve departmental and organizational goals.
   Collaborate with other departments, including marketing, finance, and operations, to ensure business development activities align with company objectives.
   Coordinate with senior leadership to define short-term and long-term business goals.
   
4. Revenue Growth & Profitability:Work to meet or exceed sales and revenue targets, focusing on increasing profitability.
   Develop and monitor financial budgets, forecasts, and growth metrics, ensuring efficient allocation of resources.
   Identify cost-effective methods to achieve business objectives while maximizing profit margins.
   
5. Client Relationship Management:Serve as the primary point of contact for high-profile clients and partners, ensuring exceptional service and satisfaction.
   Address client inquiries, resolve issues, and provide tailored solutions to meet specific client needs.
   
6. Contract Negotiation & Management:Negotiate contracts, terms, and agreements with clients and partners.
   Ensure all contracts are compliant with company policies and legal regulations.
   Oversee the execution of agreements, ensuring timely delivery and fulfillment of obligations.
   
7. Reporting & Analysis:Regularly report to executive leadership on business development progress, performance, and key metrics.
   Analyze business development activities, track KPIs, and adjust strategies to optimize performance.
   
8. Risk Management & Compliance:Identify potential risks related to business development activities and work to mitigate them.
   Ensure all business development activities comply with relevant regulations and industry standards.
   

Customer Relationship Establishment & Business Opportunity Expansion
•Proactively gain insights into key industries in the country/region/market, identify key/potential customers, and be able to proactively find key decision-making chains and identify customers' actual needs.
•Use customer's language to start conversations, gain customer trust, mining product and technology needs, and form effective business opportunities.
•Carry out Secondary Development for existing customers, provide customers with experience upgrades in services, operational cooperation and other aspects, and promote resource expansion.
•Regularly contact existing and potential customers to keep abreast of key information such as customers' business plans and budgets, supplier status, organizational structure, and technical environment.
•Identify customers decision-making chains, maintain relationships with key decision-making points, and establish long-term operational and technical relationships with customers.

Product & Technological Value Delivery
•Based on the understanding of the customer's industry and business background, help the customer to understand the technical value of Alibaba Cloud's products such as Apsara Stack, seven major products, AI/Intelligent Computing Service,etc.,as well as the differentiated competitive advantages relative to competing companies, so as to convey the positioning of Alibaba Cloud as the best partner.
•Independently explain the standard Alibaba Cloud product solutions to customers; or with the support of SA, independently explain the solutions matching the customer's business scenarios to customers, and clearly communicate the competitiveness of Alibaba Cloud product solutions and the business value that can be created for customers.

Decision-Making Promotion & Business Opportunity Conversion
•Promote the customer to make quick decisions to adopt and continuously use Alibaba Cloud products and technology solutions through effective resource integration and operation, create value for customers continuosly.
•Through the use of a series of sales strategies, such as communication and influence, business offer, etc., to convert business opportunities, achieve results, and realize a win-win situation with customers.
•Reverse drive internal solutions to problems encountered in customer usage that impact the customer experience, drive improvements to internal product solutions and process system.

Business Support
•Provide customers with full lifecycle support, integrate all resources to ensure project landing, detect and resolve of product usage problems.
•Promote rapid iteration of Alibaba Cloud products on the customer-end,and support customers to achieve technical goals.

EA License 21C0430

A Dreamworks Company Pte Ltd

EA Personnel R1988532